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2 results for Customer Experience Marketing Manager in Southfield, MI
- Livonia, MI
- onsite
- Permanent / Full Time
- 100000 - 110000 USD / Yearly
- <p>We’re partnering with an industry leading building-materials client looking to bring on a Marketing Leader focused on a high-growth, contractor-facing channel across a multi-location distribution network.</p><p>This is a hands-on, high-impact role where you’ll own marketing strategy and execution for a nationwide contractor distribution channel—driving engagement with contractors, installers, and trade professionals across 50+ locations nationwide.</p><p><br></p><p>Job Duties:</p><ul><li>Lead marketing strategy and execution for a contractor pro services channel</li><li>Drive local and national marketing campaigns that increase traffic, awareness, and sales across branch locations</li><li>Plan and execute events and trade shows (regional + national)</li><li>Support local branch marketing activations and sales promotions</li><li>Create and manage social media and digital campaigns targeting contractors</li><li>Develop email marketing and HubSpot CRM campaigns</li><li>Design in-store signage, marketing, and promotional materials using Canva</li><li>Partner with sales, product, and supplier teams to launch and promote product lines</li><li>Manage vendor relationships and co-marketing initiatives</li><li>Oversee content creation and execution across internal and external teams</li><li>Track and optimize campaign performance</li></ul><p>Why This Opportunity Stands Out</p><ul><li>Work for an industry leading company, with the most uniqueness, resources, and scale of all other competitors in this space</li><li>Highly visible role working directly with sales, product, and leadership teams</li><li>Blend of field marketing, events, digital, and channel strategy</li><li>Opportunity to shape and grow a rapidly evolving business segment</li><li>Flexible location: Michigan or California (relocation support available)</li><li>Clear path for growth as the function continues to expand</li></ul><p><br></p>
- 2026-06-29T00:00:00Z
- Brighton, MI
- onsite
- Permanent / Full Time
- 90000 - 100000 USD / Yearly
- We are looking for a Card Services Manager to oversee card operations and lead a high-performing team supporting debit and credit card services in Brighton, Michigan. This hybrid role requires a strong operational leader who can enhance service delivery, strengthen partner relationships, and improve processes that support a large member base. The ideal candidate brings financial services expertise, sound judgment, and a collaborative approach to team leadership and portfolio oversight.<br><br>Responsibilities:<br>• Direct daily activities related to debit and credit card operations, ensuring reliable service and effective support for a large member portfolio.<br>• Guide and develop the card services team by setting priorities, coaching staff, resolving escalated issues, and reinforcing service standards.<br>• Monitor operational workflows and performance measures to improve efficiency and maintain established service expectations.<br>• Partner with internal teams, including branch and call center staff, to ensure card-related issues are addressed accurately and promptly.<br>• Work closely with external vendors to investigate processing concerns, drive timely resolutions, and minimize disruption for members.<br>• Coordinate with partner organizations to introduce enhancements, expand card capabilities, and support ongoing improvements in card programs.<br>• Evaluate operational practices, identify opportunities for better outcomes, and recommend process improvements based on analysis and business needs.<br>• Foster a team environment centered on accountability, communication, collaboration, and member-focused service.
- 2026-07-10T00:00:00Z