<p><strong>Site Reliability Engineer III</strong></p><p><strong>Location: Onsite in Mount Laurel, NJ</strong></p><p><strong>Duration: Through 12/31/2026, extensions likely</strong></p><p><br></p><p>We are seeking a Site Reliability Engineer (SRE) to support cloud infrastructure, automation, reliability, security, and observability initiatives for AI/ML platform environments. This role is ideal for a mid-to-senior-level engineer with strong cloud and platform engineering experience who can drive scalability, reliability, and automation within Kubernetes-based production environments.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Support Site Reliability Engineering initiatives across AI/ML platform environments.</li><li>Deploy, maintain, and optimize cloud infrastructure across AWS and GCP.</li><li>Build, manage, and maintain Infrastructure as Code (IaC) solutions using Terraform.</li><li>Improve platform reliability, scalability, security, and operational efficiency.</li><li>Administer and support Kubernetes and Amazon EKS environments.</li><li>Monitor and troubleshoot system performance using observability and monitoring tools including Prometheus, Grafana, Datadog, and Elasticsearch.</li><li>Automate operational processes, workflows, and routine administrative tasks using Python and related tooling.</li><li>Support and enhance CI/CD pipelines and deployment automation.</li><li>Troubleshoot complex distributed systems and production issues in highly available environments.</li><li>Collaborate with engineering teams to improve platform performance, monitoring, and operational resiliency.</li><li>Work with technologies including Kubernetes, Docker, AWS, GCP, EKS, Terraform, Prometheus, Grafana, Datadog, Elasticsearch, MySQL, Kafka, and Python.</li></ul>
We are looking for a forward-deployed software engineer to strengthen customer-facing engineering efforts in King of Prussia, Pennsylvania. This role combines software development, operational support, and analytical problem-solving to improve how internal teams and customers interact with core systems. The ideal candidate brings strong backend engineering experience, a practical approach to automation, and the ability to turn technical challenges into reliable, scalable solutions.<br><br>Responsibilities:<br>• Create and enhance internal applications, scripts, and workflows that improve efficiency for customer-facing and engineering teams.<br>• Oversee the health of live systems, investigate irregular behavior, and address risks before they affect users or business operations.<br>• Examine operational and product data to uncover trends, support decision-making, and recommend meaningful improvements.<br>• Investigate customer-reported technical problems, determine root causes, and deliver timely, effective resolutions.<br>• Develop and release product enhancements driven by customer needs while maintaining quality and system stability.<br>• Partner closely with Customer Success, Sales Engineering, and Engineering to remove obstacles and support high-impact initiatives.<br>• Improve platform reliability and performance through thoughtful debugging, optimization, and ongoing maintenance.<br>• Stay informed on evolving technologies and engineering practices, applying new ideas where they add measurable value.
Key Responsibilities<br>• Provide Tier 1 and Tier 2 support for end users across voice, data, applications, and desktop systems<br>• Troubleshoot and resolve hardware, software, and network-related issues both remotely and onsite<br>• Support and administer Windows Server environments and Active Directory<br>• Manage and maintain Microsoft 365 (O365) including Exchange, SharePoint, OneDrive, and MFA<br>• Configure, deploy, and support Windows 10/11 workstations and peripherals<br>• Support and troubleshoot LAN/WAN connectivity, VOIP systems, and network devices<br>• Monitor and manage system backups, disaster recovery processes, and infrastructure performance<br>• Lead and participate in IT projects, including site setups, upgrades, and deployments<br>• Evaluate hardware/software needs and recommend solutions aligned with business requirements<br>• Collaborate with vendors, procurement, and internal teams on technology solutions and services<br>• Maintain accurate documentation of systems, processes, and infrastructure<br>• Manage hardware/software inventory and ensure proper asset tracking<br>• Provide technical guidance to team members and act as an escalation point when needed<br>• Deliver regular updates on project status and system performance to leadership
We are looking for a skilled Cloud Engineering Specialist to support secure and reliable cloud services for a university environment in Union, New Jersey. This Long-term Contract position focuses on strengthening Microsoft 365 and related identity platforms while helping maintain resilient, scalable, and high-performing systems. The role is well suited for a hands-on cloud specialist who can balance technical problem-solving, automation, and cross-functional collaboration in a dynamic academic setting.<br><br>Responsibilities:<br>• Oversee daily administration and support of the Microsoft 365 environment to ensure dependable service delivery and strong platform performance.<br>• Manage and enhance cloud and identity solutions across Azure, Active Directory, Exchange Online, SharePoint, and Okta-connected services.<br>• Develop and maintain automation scripts, including PowerShell-based tasks, to improve efficiency, consistency, and operational control.<br>• Troubleshoot authentication, access, and integration issues involving cloud platforms and federated identity services.<br>• Partner with security, infrastructure, and application teams to strengthen the protection, availability, and scalability of institutional systems.<br>• Produce reports and validate account or access data by reconciling information from connected enterprise platforms such as student-related systems.<br>• Support cloud engineering initiatives by applying sound technical judgment and documenting solutions, configurations, and support processes.