<p>benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li></ul><p><br></p><p>We are seeking an experienced <strong>Customer Service Manager</strong> with <strong>5+ years of customer service leadership experience</strong> to oversee daily customer support operations, drive service excellence, and lead a high-performing team. The ideal candidate will have a proven track record of improving customer satisfaction, resolving complex issues, and building strong relationships with both customers and internal stakeholders. Experience in a <strong>manufacturing or industrial environment is strongly preferred</strong>.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead, coach, and develop a customer service team to ensure exceptional customer support.</li><li>Manage daily customer service operations, including order management, issue resolution, and customer communications.</li><li>Monitor customer satisfaction metrics and implement process improvements to enhance the customer experience.</li><li>Collaborate with sales, operations, production, logistics, and other departments to ensure timely delivery and resolution of customer concerns.</li><li>Handle escalated customer issues and provide effective solutions.</li><li>Develop and maintain service policies, procedures, and performance standards.</li></ul><p><br></p>
<p>benefits:</p><ul><li>401(k) </li><li>Vision Insurance</li><li>Dental Insurance</li><li>Health Insurance</li><li>Life Insurance</li><li>Paid Time Off </li></ul><p>Responsibilities</p><ul><li>Manage, coach, and develop a team of Customer Service Representatives.</li><li>Monitor team performance and establish service goals and KPIs.</li><li>Handle escalated customer inquiries and resolve complex issues.</li><li>Develop and implement customer service policies, procedures, and best practices.</li><li>Analyze customer feedback and identify opportunities for process improvements.</li><li>Partner with sales, operations, and other departments to ensure customer satisfaction.</li><li>Track and report on customer service metrics, trends, and team performance.</li></ul><p><br></p>
We are looking for a Marketing Communications Coordinator to support brand visibility and customer engagement from our location. This role blends creative storytelling, digital content execution, and hands-on coordination across marketing initiatives. The ideal candidate is comfortable producing high-quality written and visual materials, managing online content, and helping deliver campaigns, media outreach, and event support with consistency and attention to detail.<br><br>Responsibilities:<br>• Create original written and visual marketing content for digital and print use, including website copy, blog articles, advertisements, and branded imagery.<br>• Photograph products and refine images using design tools to develop lifestyle assets for social platforms, catalogs, and web pages.<br>• Maintain website content by adding new items, updating descriptions, images, and pricing, and removing products that are no longer available.<br>• Manage day-to-day social media activity by planning, publishing, and monitoring posts across key channels to strengthen audience engagement.<br>• Support email and digital marketing efforts through content preparation and campaign coordination using relevant marketing platforms.<br>• Prepare promotional materials such as brochures, flyers, handouts, and catalogs to support product launches and broader marketing initiatives.<br>• Draft press releases, media alerts, and related communications while tracking coverage and compiling performance insights for campaigns and announcements.<br>• Respond to customer and audience interactions across digital channels to help maintain a consistent brand voice and positive public presence.<br>• Coordinate logistics and marketing support for trade shows, photo shoots, and other events, including materials preparation and collaboration with vendors and internal teams.<br>• Work closely with sales, product development, and external partners to keep marketing projects on schedule and aligned with business goals.
<p>We are looking for a Social Media Director to lead visually compelling brand and campaign work for an advertising environment. This Long-term Contract position is ideal for a design leader who combines strong hands-on execution with the ability to shape creative direction across digital and social content. The role calls for advanced expertise in Adobe Creative Cloud and a sharp understanding of how design can elevate audience engagement across multiple social media channels.</p><p><br></p><p>Responsibilities:</p><p>• Lead the development of creative concepts and visual direction for advertising campaigns, branded assets, and social media content.</p><p>• Produce high-quality design work using Adobe Photoshop, Adobe Illustrator, and other Adobe Creative Cloud applications.</p><p>• Guide the visual execution of social media campaigns to ensure consistency with brand goals and audience expectations.</p><p>• Collaborate with cross-functional partners to translate campaign objectives into effective creative solutions.</p><p>• Oversee the creation of graphics and digital assets tailored to a range of social media platforms and advertising formats.</p><p>• Monitor emerging social media trends and apply relevant insights to strengthen campaign performance and visual storytelling.</p><p>• Review and refine creative deliverables to maintain quality, clarity, and brand alignment across all materials.</p>
<p>We are hiring a Client Solutions Director to join Robert Half’s Management Resources practice in New York City. This role is ideal for a relationship driven sales achiever who enjoys developing new business, advising senior stakeholders, and helping organizations solve complex challenges across finance, accounting, HR, operations, and business transformation. If you’re a strong communicator and enjoy building client relationships, who thrives in a fast-paced, consultative environment or know someone who may be a great fit please message me to learn more.</p><p><br></p><p>This role offers exceptional earning potential and a competitive benefits package, including a base salary and monthly performance-based bonuses, paid time off, group health, life and disability insurance, and retirement savings plans.</p>
<p>Global firm seeks a Business Project Manager who can work across multiple projects simultaneously. This Business Project Manager will lead the success of multiple projects by identifying resources and budgets, developing secure/detailed project plans, defining project scopes, clinching deadlines, identify and analyze project risks, allocating resources efficiently to ensure project success, and maintaining vendor relationships. The ideal candidate for this role should be tech savvy, have excellent leadership skills, strong verbal and written communication skills, and thorough organization skills.</p><p><br></p><p>How you will make an impact</p><ul><li>Oversee multiple concurrent projects, ensuring milestones, deadlines, and deliverables are consistently met</li><li>Partner with stakeholders across business units to define project objectives, establish priorities, and align on expected outcomes</li><li>Facilitate communication between project teams, leadership, and other key partners to maintain transparency and accountability</li><li>Monitor project progress, identify potential risks or roadblocks, and implement solutions to keep initiatives on track</li><li>Develop project plans, track milestones, and provide regular status updates to stakeholders</li><li>Manage competing priorities while maintaining strong attention to detail and ensuring high-quality execution</li><li>Build and maintain productive relationships with stakeholders at all levels of the organization</li><li>Support process improvements and help drive operational efficiency across business initiatives</li></ul>
<p>We have a client seeking a <strong>Marketing Communications Specialist</strong> to support a corporate marketing team during a leave of absence. This is a senior-level individual contributor role focused on <strong>hands-on marketing communications execution rather than strategy or people management</strong>.</p><p> </p><p>This is a hybrid position that takes place in Bensalem, PA.</p><p> </p><p>This person will support communications across multiple internal and external audiences, including <strong>email campaigns, employee communications, newsletters, social content, content calendars, and supporting graphics</strong>.</p><p> </p><p><strong>Responsibilities include:</strong></p><ul><li>Build, test, schedule, and deploy email campaigns through <strong>Salesforce Account Engagement/Pardot</strong></li><li>Edit, proofread, format, and prepare communications for distribution</li><li>Support employee communications, newsletters, and other recurring campaigns</li><li>Manage content calendars and coordinate deadlines and approvals</li><li>Prepare and schedule social and digital content</li><li>Create and adapt graphics using <strong>Canva and/or Adobe Creative Suite</strong></li><li>Work within established brand guidelines, templates, campaigns, and processes</li><li>Manage multiple communications projects independently and keep deliverables moving</li></ul><p> </p><p>The ideal candidate has <strong>3+ years of corporate or marketing communications experience</strong> and can quickly step into an established environment with minimal ramp-up. Strong writing, editing, proofreading, organization, and attention to detail are essential.</p><p> </p><p><strong>Industry experience is not required.</strong> The priority is a polished, reliable corporate communications professional with hands-on <strong>Salesforce Account Engagement/Pardot, email marketing, content, and creative execution experience</strong>.</p>
We are looking for a Digital Strategist to shape and elevate digital messaging for a telecom services organization in New York, New York. This Long-term Contract position is ideal for someone who is detail oriented and can combine strategic thinking with strong writing skills to create compelling content across multiple digital channels. The successful candidate will help drive audience engagement by aligning copy, campaigns, and content initiatives with broader business goals.<br><br>Responsibilities:<br>• Develop digital content strategies that support marketing objectives and strengthen brand presence across online platforms.<br>• Create persuasive copy for campaigns, advertisements, and email communications tailored to target audiences.<br>• Plan and refine messaging frameworks to ensure consistency across digital channels and customer touchpoints.<br>• Collaborate with cross-functional teams to turn business priorities into effective content and campaign plans.<br>• Review content performance and recommend adjustments that improve engagement, clarity, and conversion outcomes.<br>• Manage content calendars and coordinate timely delivery of digital assets for ongoing initiatives.<br>• Produce audience-focused written materials that reflect campaign goals while maintaining a clear brand voice.
We are looking for a Digital Strategist to shape and elevate digital messaging for a Telecom Services organization in New York, New York. This Long-term Contract position focuses on developing compelling content strategies across digital channels, with a strong emphasis on persuasive writing and audience engagement. The ideal candidate brings a thoughtful approach to campaign planning, content development, and performance-driven communication that supports broader marketing objectives.<br><br>Responsibilities:<br>• Develop and refine digital strategy initiatives that strengthen brand presence and support campaign goals across online platforms.<br>• Create persuasive copy for digital campaigns, including advertisements, email communications, and other audience-facing content.<br>• Plan content approaches that align messaging with target audiences, channel best practices, and business priorities.<br>• Collaborate with marketing and cross-functional stakeholders to deliver cohesive digital experiences and maintain consistent voice across campaigns.<br>• Evaluate content effectiveness and adjust messaging strategies to improve engagement, response rates, and overall performance.<br>• Manage the development of digital content assets while ensuring quality, clarity, and alignment with campaign objectives.