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9 results for Tier Ii It Support Engineer in Somerville, NJ

Level 1 Support Technician

Brick, NJ
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a skilled Level 1 Support Technician to provide dependable technical assistance for client environments. This role is suited for someone who enjoys solving user issues, maintaining stable systems, and building positive client relationships through responsive service. The position also supports infrastructure upkeep, accurate documentation, and participation in an on-call rotation to address urgent matters outside standard business hours. Responsibilities:• Deliver front-line technical assistance for user systems, business applications, and everyday IT issues, working to restore service efficiently.• Oversee the health of client technology environments by identifying issues early and helping maintain system reliability and uptime.• Partner with internal team members to deploy and support new hardware, software, and other technology solutions for clients.• Record troubleshooting steps, resolutions, and environment details to keep service documentation complete and current.• Communicate with clients clearly and attentively, gather issue details, and provide clear progress updates throughout the support process.• Participate in a rotating after-hours support schedule for one week each month to respond to urgent technical needs.• Support administration and troubleshooting across Windows-based systems, Active Directory, and Microsoft 365 environments.• Assist with basic network issue resolution and ticket management within a structured service desk workflow.
2026-09-01T00:00:00Z

Application Support Engineer

New York, NY
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
We are looking for an Application Support Engineer to support, enhance, and maintain business-critical applications in the New York City location. This role blends technical troubleshooting with hands-on development support, requiring someone who can investigate issues, improve application reliability, and partner effectively with users, project teams, and external vendors. The ideal candidate brings strong experience across application support, testing, documentation, and deployment coordination within a structured software delivery environment. Responsibilities:• Diagnose application issues, perform root cause analysis, and deliver timely resolutions to minimize disruption to business operations.• Support the ongoing maintenance and enhancement of enterprise applications using relevant development tools, frameworks, and scripting technologies.• Partner with business stakeholders, technical teams, and third-party vendors to clarify issues, define solutions, and ensure smooth support activities.• Execute and coordinate application testing efforts to validate fixes, confirm performance, and reduce the risk of recurring defects.• Prepare and maintain clear technical documentation covering system behavior, support procedures, known issues, and configuration details.• Assist with release planning, change control, and deployment activities to ensure updates are implemented accurately and with minimal operational impact.• Work within established software development life cycle practices to support application changes from analysis through production readiness.• Monitor application performance and stability, identifying opportunities for improvement in reliability, security, and supportability.
2026-08-06T00:00:00Z

Application Support Engineer

Woodbridge, NJ
onsite
Temporary / Contract
42.75 - 49.5 USD / Hourly
We are looking for an Application Support Engineer to join a financial services organization in Woodbridge, New Jersey on a Long-term Contract basis. This position is ideal for a hands-on technical specialist who enjoys solving user issues, supporting endpoint environments, and improving day-to-day IT operations. The role combines second-level support responsibilities with device management, scripting, and collaboration across core infrastructure technologies. Responsibilities: • Deliver second-line technical support for end-user hardware, software, and application issues across the business • Investigate and resolve escalated incidents, ensuring timely diagnosis and clear communication with users and internal teams • Manage Microsoft Intune activities such as device configuration, policy administration, and application deployment • Create and update PowerShell scripts to streamline repetitive support tasks and improve operational efficiency • Support Windows desktop environments, including laptop setup, imaging, deployment, maintenance, and patching • Assist with account, access, and device administration in Active Directory and Azure AD environments • Perform foundational network troubleshooting to identify connectivity issues and support issue resolution • Contribute to hands-on support work when needed, including Level 1 assistance and laptop build preparation • Maintain accurate technical documentation, support procedures, and knowledge resources for recurring issues
2026-08-25T00:00:00Z

Integration Services Engineer

Fort Washington, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an Integration Services Engineer to support the design, stability, and ongoing improvement of enterprise data integration solutions in Fort Washington, Pennsylvania. This Long-term Contract position is ideal for someone who is detail oriented and can combine technical expertise with strong coordination skills to keep critical database and integration operations running efficiently. The role will contribute to secure, scalable, and well-governed systems while partnering with cross-functional teams to resolve issues, enhance performance, and promote sound engineering practices. Responsibilities: • Design and maintain integration workflows and database solutions that support reliable data movement across business systems. • Monitor system performance and operational health, identifying issues early and taking corrective action to minimize disruption. • Troubleshoot integration failures, database concerns, and related technical problems to restore service and improve long-term stability. • Implement automation where appropriate to streamline recurring operational tasks and increase overall efficiency. • Collaborate with engineering, operations, and business stakeholders to plan priorities and deliver solutions aligned with project goals. • Apply security, compliance, and auditing standards to integration and database environments to support governance requirements. • Contribute to technical design decisions, including component evaluation, framework usage, and adherence to established best practices. • Support quality assurance efforts by validating integration functionality, reviewing outcomes, and helping ensure dependable production releases.
2026-08-31T00:00:00Z

Sr. IT Security Engineer

Bensalem, PA
onsite
Permanent / Full Time
100000 - 140000 USD / Yearly
We are looking for a skilled Sr. IT Security Engineer to join our team in Bensalem, Pennsylvania. In this role, you will lead efforts to design, implement, and manage security solutions that safeguard the organization’s infrastructure and data. Your expertise will be instrumental in developing advanced threat detection systems, conducting vulnerability assessments, and driving compliance with industry standards. Responsibilities:• Design and deploy centralized security monitoring systems and advanced threat detection solutions to enhance incident response capabilities.• Oversee intrusion detection and prevention systems, analyzing and responding to suspicious activities to mitigate risks.• Implement and maintain network-based security solutions while establishing data privacy policies.• Perform regular vulnerability assessments using tools like Nessus, identifying and remediating security gaps.• Develop strategies for zero-day threat protection and manage endpoint protection technologies to prevent malware.• Configure and manage identity and access management systems, such as Okta, to ensure secure user authentication.• Architect secure network solutions, including firewalls, web content filtering, and data loss prevention systems.• Maintain detailed security architecture documentation and provide periodic reports on security posture.• Collaborate with IT and compliance teams to promote security best practices and ensure regulatory compliance.• Monitor and manage security devices to protect systems from internal and external threats.
2026-08-19T00:00:00Z

ServiceNow Developer/Engineer

Burlington, NJ
onsite
Permanent / Full Time
100000 - 130000 USD / Yearly
We are looking for a ServiceNow Developer/Engineer to support and enhance a retail technology environment in Burlington, New Jersey. This role focuses on building scalable platform solutions, improving service management processes, and partnering with stakeholders to turn business needs into effective technical outcomes. The ideal candidate brings strong ServiceNow development expertise, a governance mindset, and the ability to deliver automation, reporting, and integrations that improve operational performance. Responsibilities: • Design, develop, and maintain ServiceNow solutions across forms, lists, client interfaces, and core platform configurations to support enterprise needs. • Create and enhance custom functionality using JavaScript and ServiceNow tools such as Business Rules, Script Includes, Client Scripts, GlideRecord, and GlideAjax. • Build and optimize automated workflows through Flow Designer, orchestration capabilities, and legacy workflow components where needed. • Define and uphold platform governance standards for development practices, access controls, data quality, and long-term maintainability. • Partner with business users and technical teams to gather requirements, translate objectives into platform designs, and deliver practical solutions. • Develop and support integrations with external systems and services, including cloud and identity platforms, to ensure reliable data exchange. • Produce status updates, risk summaries, and issue reporting for leadership and stakeholders throughout project and operational work. • Establish and refine service management processes, including SLAs, escalation models, communication templates, and continual improvement initiatives. • Create dashboards, reporting views, and performance analytics that track service trends, operational health, and key platform metrics. • Oversee platform maintenance activities such as environment health reviews, upgrades, security-related checks, and overall system hygiene.
2026-08-05T00:00:00Z

Systems Engineer

New York, NY
onsite
Temporary / Contract
47.5 - 55 USD / Hourly
We are looking for a Systems Engineer to support and enhance Microsoft 365 operations for a Financial Services environment in New York, New York. This Long-term Contract position focuses on advanced issue resolution, platform administration, and governance support across key collaboration and compliance technologies. The ideal candidate will bring strong technical judgment, clear documentation skills, and the ability to partner with support teams to maintain a stable and well-managed M365 ecosystem. Responsibilities: • Provide advanced technical support for complex Microsoft 365 incidents, driving investigation and resolution for high-level service issues. • Act as an escalation point for frontline support teams, offering guidance and hands-on assistance for problems requiring deeper technical expertise. • Develop and maintain operational procedures, knowledge base content, and technical reference materials to improve support consistency and team efficiency. • Help administer and strengthen governance practices across Microsoft 365 services, including SharePoint, Teams, Power Platform, Copilot, Purview, and AvePoint. • Track Microsoft service communications such as Message Center updates and Service Health notices to identify risks, outages, or required follow-up actions. • Oversee tenant-level administrative tasks and assist with licensing management to support access, compliance, and platform readiness. • Collaborate with internal stakeholders to promote reliable system performance and effective use of Microsoft collaboration and productivity tools.
2026-09-03T00:00:00Z

Automation Engineer

Trumbauersville, PA
onsite
Permanent / Full Time
150000 - 155000 USD / Yearly
We are looking for an Automation Engineer to support engineering leadership and drive operational excellence in Trumbauersville, Pennsylvania. This position focuses on guiding cross-functional engineering efforts, strengthening manufacturing processes, and ensuring projects move forward with technical rigor and clear communication. The ideal candidate brings strong experience in automated manufacturing environments and can align engineering priorities with production, quality, and customer expectations. Responsibilities: • Guide and develop manufacturing engineering staff, process specialists, and technical team members across product and process initiatives from concept through implementation. • Hold regular coaching discussions to support employee development, address technical roadblocks, and strengthen overall team performance. • Act as the key connection between engineering and partner departments by clearly communicating technical capabilities, limitations, and project needs. • Evaluate process flows, production methods, tooling concepts, machine programming, validation strategies, and system-level engineering plans to ensure quality and feasibility. • Coordinate with operations, quality, supply chain, sales, and customers to align schedules, manage competing priorities, and maintain project momentum. • Address team and cross-functional challenges with a balanced approach that supports collaboration, accountability, and timely execution. • Foster a high-performance engineering culture by setting expectations, encouraging continuous improvement, and reinforcing ownership of results. • Support automation and manufacturing initiatives that improve efficiency, consistency, and overall production capability.
2026-08-31T00:00:00Z

Systems Engineer(Aderant or 3E)

New York, NY
onsite
Permanent / Full Time
120000 - 150000 USD / Yearly
We are looking for a Systems Engineer to support and enhance core financial applications used by a legal organization in New York, New York. This position focuses on maintaining reliable performance across Aderant or 3E-related environments, resolving user and system issues, and delivering meaningful reporting for finance and operational teams. The ideal candidate brings strong technical problem-solving skills, hands-on experience with legal financial platforms, and the ability to work effectively across multiple priorities in a fast-paced setting. Responsibilities: • Deliver day-to-day technical and functional support for Aderant, 3E, and connected financial applications to keep business operations running smoothly. • Investigate application issues, identify root causes, and coordinate escalation with senior team members or external vendors when deeper expertise is required. • Guide users on system features, workflow navigation, and issue resolution while providing timely and thorough assistance. • Maintain clear records of incidents, fixes, recurring problems, and support practices to improve knowledge sharing and service consistency. • Monitor financial data quality across core systems, validate accuracy, and resolve data-related issues that affect downstream processes. • Build and run ad hoc SQL-based queries and reporting outputs to support analysis, operational needs, and finance-driven decision-making. • Review cost recovery uploads, identify processing errors, and implement corrections to ensure complete and accurate transaction handling. • Produce standard and custom reports, dashboards, and Power BI deliverables for finance stakeholders and other business users.
2026-08-31T00:00:00Z