Key Responsibilities<br>• Provide Tier 1 and Tier 2 support for end users across voice, data, applications, and desktop systems<br>• Troubleshoot and resolve hardware, software, and network-related issues both remotely and onsite<br>• Support and administer Windows Server environments and Active Directory<br>• Manage and maintain Microsoft 365 (O365) including Exchange, SharePoint, OneDrive, and MFA<br>• Configure, deploy, and support Windows 10/11 workstations and peripherals<br>• Support and troubleshoot LAN/WAN connectivity, VOIP systems, and network devices<br>• Monitor and manage system backups, disaster recovery processes, and infrastructure performance<br>• Lead and participate in IT projects, including site setups, upgrades, and deployments<br>• Evaluate hardware/software needs and recommend solutions aligned with business requirements<br>• Collaborate with vendors, procurement, and internal teams on technology solutions and services<br>• Maintain accurate documentation of systems, processes, and infrastructure<br>• Manage hardware/software inventory and ensure proper asset tracking<br>• Provide technical guidance to team members and act as an escalation point when needed<br>• Deliver regular updates on project status and system performance to leadership
We are looking for an experienced Network Engineer to support and enhance enterprise network infrastructure in Flemington, New Jersey. This Long-term Contract position is ideal for a detail-oriented individual who is confident working with routing, firewall administration, and core networking technologies in a dynamic environment. The role will focus on maintaining secure, reliable connectivity while contributing to network performance, stability, and ongoing technical improvements.<br><br>Responsibilities:<br>• Manage and support enterprise network environments built on Cisco routing and switching technologies.<br>• Configure, maintain, and troubleshoot Palo Alto and Cisco ASA firewall platforms to uphold network security and access control.<br>• Monitor network performance and resolve connectivity issues to minimize downtime and maintain operational reliability.<br>• Administer and optimize Border Gateway Protocol (BGP) configurations to ensure efficient external routing.<br>• Perform network analysis, incident response, and root-cause investigation for infrastructure-related problems.<br>• Implement configuration updates and infrastructure changes in accordance with operational and security standards.<br>• Collaborate with internal technical teams to plan, test, and deploy network enhancements and upgrades.
We are looking for a Network Engineer to provide hands-on infrastructure support for a pharmaceutical manufacturing campus in New Jersey. This long-term contract position is best suited for someone who enjoys solving technical issues directly in a fast-moving, onsite environment and can work across networking, systems, and plant technology with confidence. The role supports critical operations across multiple buildings and requires a practical, service-oriented individual who can keep connectivity and infrastructure running reliably in a 24/7 setting.<br><br>Responsibilities:<br>• Deliver daily technical support for infrastructure across a multi-building manufacturing site, ensuring reliable operation of network and related systems.<br>• Diagnose and resolve network performance, connectivity, and administration issues with an emphasis on maintaining stable campus-wide service.<br>• Administer and support Cisco platforms, including Catalyst and Meraki, as well as Alcatel network equipment used throughout the environment.<br>• Investigate wireless access problems, port-level issues, and physical connectivity concerns by performing hands-on cabling, patching, and trace work.<br>• Partner with external vendors and service providers to address telecom and infrastructure-related incidents, maintenance, and escalations.<br>• Provide Windows-based systems support involving Active Directory, virtualization platforms, and enterprise server hardware in operational environments.<br>• Assist manufacturing and laboratory users by troubleshooting infrastructure and endpoint technology issues that affect day-to-day production support.<br>• Participate in after-hours and weekend on-call coverage for a continuously operating facility, responding to urgent technical needs as required.<br>• Take ownership of issues through resolution while recognizing when coordination or escalation is necessary to restore service efficiently.
We are looking for an experienced Software Engineering Manager to lead contract-based software initiatives in New York, New York. This Contract position will oversee development efforts across web applications, APIs, and data-driven solutions, while guiding technical teams toward scalable and reliable delivery. The ideal candidate brings strong hands-on knowledge of JavaScript, PHP, MySQL, and emerging AI technologies, along with the leadership skills to drive execution and continuous improvement.<br><br>Responsibilities:<br>• Lead engineering teams in planning, building, and delivering software solutions that support business goals and technical standards.<br>• Direct the design and implementation of web applications, backend services, and API integrations using modern development practices.<br>• Oversee application architecture and database performance, with a focus on maintainability, scalability, and efficient use of MySQL.<br>• Collaborate with cross-functional stakeholders to define priorities, manage timelines, and ensure successful execution of contract deliverables.<br>• Guide the adoption and deployment of AI-enabled tools and models to improve product capabilities and operational outcomes.<br>• Establish development processes, code quality expectations, and review practices that promote reliable and secure software delivery.<br>• Mentor engineers and technical leads, providing feedback, coaching, and support for strong team performance.<br>• Manage technical changes or platform-related transitions as part of delivery responsibilities when required.
We are looking for a Software Engineer / Data Engineer to build and enhance internal platforms that support research, analytics, and investment workflows in New York, New York. This role combines product-minded software development with data engineering, giving you the opportunity to create scalable applications, shape technical architecture, and improve how teams access and use information. You will work closely with analysts and data specialists to turn complex needs into reliable tools that streamline decision-making and expand internal AI capabilities.<br><br>Responsibilities:<br>• Create and support internal applications, including dashboards, research platforms, and workflow solutions that improve day-to-day productivity across the firm.<br>• Develop and maintain AI-enabled internal systems such as application services, knowledge retrieval capabilities, agent-based tools, and monitoring frameworks for performance and quality.<br>• Collaborate with investment professionals and data science teams to convert research processes into stable, user-focused software products.<br>• Define technical direction for new systems, selecting appropriate architecture and establishing engineering standards that can scale with future development.<br>• Build backend services and data pipelines using Python, PySpark, and Databricks to support analytics, automation, and application functionality.<br>• Contribute to frontend experiences for internal users with modern web technologies such as Next.js, React, and interactive visualization tools.<br>• Design solutions that connect APIs, user interfaces, data storage, and cloud infrastructure into cohesive, maintainable platforms.
<p>We are looking for a Platform Engineer to support the design, delivery, and ongoing improvement of secure, reliable cloud platforms. This role partners with application, infrastructure, business, and vendor teams to prepare solutions for deployment, strengthen operational readiness, and resolve technical issues across the delivery lifecycle. The ideal candidate brings strong DevOps experience, hands-on cloud engineering skills, and a practical approach to automation, observability, and compliance in a healthcare-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Partner with application teams early in the delivery process to review architecture, confirm deployment readiness, and clarify technical dependencies, assumptions, and release expectations.</p><p>• Create platform designs that prioritize resilience, maintainability, and operational support, including rollback planning, failure response, measurable outcomes, and defined ownership.</p><p>• Serve as a central technical liaison across development, infrastructure, security, and compliance stakeholders to keep communication aligned throughout implementation and release activities.</p><p>• Detect technical, operational, and security concerns before deployment and coordinate with teams to mitigate risks before they affect production environments.</p><p>• Investigate incidents, perform root cause analysis, and help restore services while driving improvements that reduce recurring issues.</p><p>• Build, enhance, and support CI/CD workflows for code integration, testing, and application deployment using repeatable automation practices.</p><p>• Automate deployment processes and manage cloud-based, containerized workloads, including services running on AWS and AWS Fargate.</p><p>• Provision and manage infrastructure with Terraform and contribute to standards, code review practices, and governance for Infrastructure as Code and delivery pipelines.</p><p>• Implement monitoring, logging, and alerting solutions using tools such as CloudWatch, Datadog, or comparable platforms, while maintaining clear technical documentation.</p><p>• Support the modernization of legacy on-premises applications and assist with compliance activities such as audit logging, vulnerability remediation, and patch management</p>
Overview: Our organization is seeking an experienced Senior Security Engineer to join our Information Security team. Reporting to the Manager SecOps, you will play a critical role in designing, implementing, and maintaining robust security architectures that protect our network infrastructure from cyber threats. This position offers the opportunity to work collaboratively across the Information Systems department, assess and mitigate information security risks, and ensure compliance with financial institution regulations. WKey Responsibilities: Design, implement, and manage SPLUNK SIEM solutions for centralized monitoring, threat detection, and effective incident response. Operate intrusion detection and protection systems and respond to suspicious activities. Deploy and maintain network-based Data Loss Prevention (DLP) solutions; develop and manage data privacy policies. Conduct regular vulnerability assessments with tools such as Nessus, and execute remediation plans. Implement zero-day threat protection platforms and develop response strategies. Manage endpoint protection solutions to mitigate malware and advanced threats. Deploy and maintain Identity and Access Management (IAM) technologies including Okta and RSA. Architect and configure secure network solutions including firewalls, NGFWs, and web content filtering tools. Maintain comprehensive security architecture documentation and generate regular security posture reports. Collaborate with IT and compliance teams to ensure adherence to security best practices and regulatory requirements.
We are looking for a DevOps Engineer to support the delivery, reliability, and security of mission-critical platforms in Princeton, New Jersey. This role focuses on building and sustaining containerized environments, improving deployment processes, and strengthening operational visibility across distributed systems. The ideal candidate brings strong infrastructure automation experience and can work effectively with engineering and support teams to maintain stable, scalable services.<br><br>Responsibilities:<br>• Design, implement, and maintain resilient container-based platforms using Kubernetes and OpenShift across cloud, data center, and edge environments.<br>• Manage application deployment, configuration, patching, and ongoing lifecycle support for distributed systems operating in both connected and restricted networks.<br>• Develop and optimize monitoring solutions with Prometheus and Grafana, including dashboards, alerts, and service health indicators that improve incident response.<br>• Install and validate software releases in development and test environments, support regression testing, and coordinate production rollouts with minimal service disruption.<br>• Build and scale containerized services with Docker and Kubernetes to support enterprise and edge-ready architectures.<br>• Configure and support identity and access integrations with enterprise authentication platforms such as Microsoft Entra ID and related infrastructure services.<br>• Investigate user-reported issues through ticketing workflows, document resolutions, and maintain operational runbooks and knowledge resources.<br>• Partner with analysts, engineers, and technical stakeholders to convert operational needs into deployable solutions and feed production issues back into product improvements.<br>• Apply DevSecOps practices including vulnerability remediation, image hardening, secrets handling, and support for secure compliance-oriented environments.<br>• Participate in after-hours support and on-call rotations to address outages, performance issues, and other high-priority production events.
We are looking for an experienced IT Security Specialist to enhance and optimize our organization's security posture. This contract position focuses on strengthening our Microsoft 365 and Defender security settings to ensure robust protection of our digital assets. The ideal candidate will bring expertise in cybersecurity and governance to address key vulnerabilities efficiently.<br><br>Responsibilities:<br>• Conduct a comprehensive security assessment of Microsoft 365 and Defender environments.<br>• Identify and implement necessary security enhancements, including configuration changes and activation of advanced features.<br>• Collaborate with internal staff to ensure seamless integration of security measures.<br>• Provide expert guidance on data privacy and database security best practices.<br>• Develop and document security protocols and procedures for long-term protection.<br>• Monitor system settings and recommend adjustments to maintain compliance with cybersecurity standards.<br>• Educate team members on cyber governance principles and practices.<br>• Ensure the protection of sensitive computer files and organizational data from potential threats.<br>• Offer post-implementation support to address any issues or provide further optimization.
We are looking for an Application Support Engineer to join our team in Pennsylvania on a contract basis with the potential for a permanent position. In this role, you will provide hands-on support for business-critical SaaS and enterprise applications, helping users resolve issues, maintain access, and keep systems running smoothly. This position offers the opportunity to work closely with business teams, IT partners, and external vendors to improve application performance and support day-to-day operations.<br><br>Responsibilities:<br>• Deliver front-line and intermediate support for a portfolio of SaaS and enterprise applications, responding to incidents and service requests in a timely manner.<br>• Investigate application issues, determine underlying causes, and drive resolution while meeting established service expectations.<br>• Route complex technical problems to appropriate internal specialists or software providers and oversee progress through final closure.<br>• Process user requests related to application access, permissions, configuration changes, onboarding, offboarding, and role updates.<br>• Guide end users on system functionality, recommended workflows, and effective use of supported applications.<br>• Coordinate with software vendors on support tickets, product updates, patches, and release-related activities.<br>• Conduct impact reviews, assist with regression testing, and confirm application performance after system updates or releases.<br>• Create and maintain support documentation, knowledge resources, and operational procedures to strengthen service consistency.<br>• Contribute to change management activities, issue trend analysis, and initiatives aimed at improving stability and reducing recurring incidents.
We are looking for a Data Engineer to join a growing team in Conshohocken, Pennsylvania within the financial services industry. In this role, you will build and enhance modern data pipelines and warehouse structures that support reporting, analytics, and business decision-making. You will partner with technical and business teams to deliver reliable, well-governed data solutions using Python, Azure Synapse Analytics, and related cloud technologies.<br><br>Responsibilities:<br>• Build and support scalable data pipelines using Python, including PySpark, within Azure Synapse Analytics notebooks and pipeline workflows.<br>• Design, load, and maintain warehouse structures in a massively parallel processing environment, applying dimensional modeling concepts such as facts and dimensions.<br>• Ingest and transform data from a range of sources, including APIs, databases, and flat files, to create dependable datasets for downstream use.<br>• Improve the efficiency and reliability of Azure Synapse processes by tuning queries, refining workloads, and addressing performance constraints.<br>• Partner with data architects, analysts, and other stakeholders to translate business needs into practical data models and engineering solutions.<br>• Establish validation routines and data quality controls to promote completeness, consistency, and accuracy across datasets.<br>• Monitor scheduled jobs and pipeline activity, troubleshoot failures, and implement corrective actions to maintain service levels.<br>• Document data flows, transformation logic, technical configurations, and operating procedures to support maintainability and knowledge sharing.<br>• Apply security, privacy, and governance standards to data solutions while supporting broader data platform initiatives such as lakes, lakehouses, and cataloging practices.
<p>We are looking for a motivated entry-level Operations Engineer to join our team in Secaucus, NJ . In this role, you will collaborate with experienced engineers to maintain and enhance mission-critical, low-latency trading systems. This position offers an excellent opportunity to develop technical skills in system administration, networking, and automation while contributing to the operational success of our platform.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and maintain the performance of low-latency trading systems to ensure seamless operation.</p><p>• Assist in resolving incidents by troubleshooting issues and minimizing system downtime in collaboration with senior team members.</p><p>• Perform essential operational tasks such as system monitoring, log analysis, and routine maintenance.</p><p>• Develop and implement automation scripts and tools to enhance operational efficiency.</p><p>• Gain hands-on experience with Linux/Unix system administration and networking technologies.</p><p>• Contribute to the creation and upkeep of detailed documentation for systems and processes.</p><p>• Participate in rotational weekend work to ensure system reliability and availability.</p><p>• Travel occasionally to the data center as required for hardware or system maintenance tasks.</p>
We are looking for a Principal Software Engineer to join our team in Edison, New Jersey. In this role, you will be responsible for shaping the technical direction of our connected equipment platform while delivering high-quality software solutions. This Contract to permanent position offers the opportunity to lead impactful projects, collaborate with cross-functional teams, and contribute to the modernization of our systems. If you're passionate about scalable systems, enjoy mentoring others, and thrive in a fast-paced environment, this could be the perfect opportunity for you.<br><br>Responsibilities:<br>• Provide technical leadership and mentorship to software engineers, fostering collaboration and a culture of excellence.<br>• Develop and implement innovative solutions for complex engineering challenges to enhance system performance.<br>• Build robust mobile, front-end, and back-end software components for our connected equipment platform.<br>• Write clean, efficient, and scalable code, ensuring reliability and optimal performance.<br>• Drive the transition from monolithic systems to scalable microservices architectures, modernizing the platform.<br>• Lead efforts in system architecture design, database development, and strategic technical decisions.<br>• Collaborate with Product Managers to define and prioritize features, ensuring alignment with business goals.<br>• Work closely with senior leadership to address critical business needs through technology.<br>• Partner with QA engineers to deliver thoroughly tested and user-focused software solutions.<br>• Stay up-to-date with emerging technologies, recommending tools and frameworks to improve productivity.
We are looking for an experienced DevOps Engineering Manager to lead platform and automation efforts in Fort Washington, Pennsylvania. This role will guide a team responsible for improving software delivery, strengthening infrastructure reliability, and advancing cloud operations across modern engineering environments. The ideal candidate brings a blend of people leadership and technical depth, with the ability to shape DevOps practices that support scalable, secure, and efficient product delivery.<br><br>Responsibilities:<br>• Guide and develop a DevOps team by promoting ownership, continuous learning, and strong engineering practices across day-to-day operations.<br>• Create and implement a plan to elevate operational capabilities, helping team members grow into modern DevOps-focused roles.<br>• Work closely with engineering, product, and business leaders to align platform investments with delivery objectives and organizational priorities.<br>• Establish and advance DevOps standards across continuous integration, deployment automation, observability, reliability, and security practices.<br>• Design, enhance, and scale CI/CD pipelines to support dependable, repeatable, and efficient software releases across multiple teams.<br>• Lead the adoption of infrastructure as code using tools such as Terraform, Ansible, CloudFormation, Terragrunt, or Bicep to improve consistency and governance.<br>• Oversee cloud infrastructure strategy across Azure and AWS, ensuring environments are secure, resilient, and capable of supporting high-traffic digital experiences.<br>• Define and monitor operational and delivery metrics to improve deployment performance, system uptime, incident response, and overall engineering efficiency.<br>• Drive cloud cost awareness and optimization efforts by partnering with finance and technical stakeholders to improve visibility and resource utilization.<br>• Strengthen production readiness through effective monitoring, alerting, incident management, and the integration of DevSecOps principles into pipelines and infrastructure.
We are looking for an experienced L3 Helpdesk Engineer / Systems Administrator to provide senior-level technical support and infrastructure leadership. This role is ideal for a hands-on, detail-oriented individual who can resolve high-impact issues, strengthen core systems, and help shape reliable support practices across Microsoft, cloud, and virtualization environments. You will work across escalated incidents, strategic improvements, and project delivery while guiding entry-level team members and maintaining strong technical standards.<br><br>Responsibilities:<br>• Act as the highest technical escalation resource for challenging production incidents, driving issues through to resolution with urgency and precision.<br>• Troubleshoot and resolve complex problems across cloud platforms, server infrastructure, identity services, endpoints, and business applications.<br>• Conduct detailed root cause investigations and implement corrective actions that reduce recurring issues and improve service stability.<br>• Architect, deploy, and support scalable IT solutions across Microsoft 365, Windows Server, Azure, and hybrid environments.<br>• Oversee advanced technical initiatives for internal teams and clients, ensuring milestones, quality expectations, and operational readiness are met.<br>• Transition newly introduced services and platforms into steady-state support by establishing support procedures, documentation, and ownership.<br>• Provide day-to-day guidance to Level 1 and Level 2 engineers through mentoring, technical coaching, and escalation support.<br>• Administer core Microsoft technologies including Exchange Online, Teams, SharePoint, OneDrive, VMware vSphere/vCenter, Azure Virtual Desktop, FSLogix, and multi-session Windows environments.<br>• Manage identity, security, and endpoint platforms by supporting Microsoft Entra ID, Intune, Autopilot, and automation efforts through PowerShell scripting.
We are looking for a Portal Engineering Lead to guide the architecture, development, and delivery of enterprise portal solutions in Jenkintown, Pennsylvania. This position combines hands-on engineering with technical leadership, partnering closely with product, architecture, quality, security, and operations teams to build reliable, secure, and accessible digital experiences. The ideal candidate brings deep expertise across modern backend and frontend technologies, champions engineering best practices, and drives continuous improvement from planning through production support.<br><br>Responsibilities:<br>• Guide the technical design and hands-on development of portal applications using C#, modern .NET platforms, APIs, integrations, and contemporary Angular or React user interfaces.<br>• Convert business and product goals into clear technical plans, actionable work items, delivery estimates, and risk mitigation strategies for the engineering team.<br>• Apply AI-enabled development tools to accelerate prototyping, coding, refactoring, and test creation while ensuring solutions remain secure, accurate, and maintainable.<br>• Establish engineering standards for source control, peer review, documentation, and completion criteria to improve code quality and long-term supportability.<br>• Work closely with quality engineering partners to define test coverage, expand automated unit, integration, and end-to-end testing, and confirm accessibility expectations are met.<br>• Oversee deployment of portal enhancements in Azure through GitHub-based workflows and CI/CD pipelines, ensuring stable releases and strong delivery discipline.<br>• Partner with cloud and operations teams to strengthen monitoring, telemetry, alerting, and service objectives, and lead root-cause analysis and resolution for production incidents.<br>• Ensure authentication, authorization, and data protection practices align with security and compliance expectations, while maintaining operational runbooks and deployment documentation.<br>• Lead and mentor distributed developers, support agile planning activities, and collaborate with product, architecture, and external partners on solution direction and delivery quality.
We are looking for a Portal Engineering Lead to guide the architecture, delivery, and ongoing improvement of enterprise web portal solutions in Jenkintown, Pennsylvania. This role combines hands-on software engineering with technical leadership, requiring strong collaboration across product, architecture, testing, cloud operations, and security teams. The ideal candidate will drive high-quality development practices, accelerate delivery with modern AI-enabled tools, and ensure reliable, secure, and accessible digital experiences.<br><br>Responsibilities:<br>• Guide the technical design and hands-on development of portal applications, building backend services and APIs with C# and .NET while shaping modern user interfaces with Angular or React.<br>• Convert business goals into well-defined technical plans, including user stories, solution designs, delivery estimates, and risk mitigation approaches.<br>• Use AI-assisted development tools to speed up prototyping, coding, refactoring, and test creation while confirming accuracy, security, and long-term maintainability.<br>• Establish strong engineering practices through code reviews, branching standards, documentation, and clear quality expectations for completed work.<br>• Work closely with quality engineering partners to define coverage goals and deliver automated unit, integration, and end-to-end testing, including validation of accessibility standards at WCAG 2.2 Level AA.<br>• Lead continuous improvement efforts by refining application performance, modernizing legacy components, and reducing technical debt in partnership with architecture stakeholders.<br>• Oversee deployment and release execution for Azure-hosted portal enhancements using GitHub-based source control and CI/CD workflows, ensuring dependable delivery from development through production.<br>• Coordinate production support activities by investigating incidents, driving root-cause resolution, improving observability with logging and telemetry, and maintaining runbooks and post-incident follow-up actions.<br>• Provide technical leadership to a distributed engineering team by mentoring developers, organizing work, supporting Scrum activities, and aligning delivery with product and architectural objectives.
<p>We are looking for a NICE CXone Engineer to support and enhance contact center technology operations for a legal organization in River Edge, New Jersey. This role focuses on building efficient call flows, improving platform performance, and strengthening communication systems that support intake and pre-litigation teams. The ideal candidate brings hands-on experience with CXone, RingCentral, automation, and analytics, along with the ability to translate technical solutions into measurable business results.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p>• Create and refine contact center routing frameworks, including queue structures, skill-based distribution, and call path logic to improve service efficiency.</p><p>• Build, test, and support CXone Studio scripts and automated workflows that streamline daily operations and reduce manual effort.</p><p>• Manage RingCentral configuration and maintain reliable integrations between telephony tools and connected business systems.</p><p>• Analyze platform data and reporting trends to identify opportunities for stronger performance across intake, pre-litigation, and related functions.</p><p>• Develop and optimize outbound dialing strategies and campaign settings to improve reach, responsiveness, and conversion outcomes.</p><p>• Introduce AI-driven features and process automation that increase team productivity and accelerate response times.</p><p>• Partner with operational leaders and frontline users to deliver training, promote adoption, and ensure effective use of contact center tools.</p><p>• Continuously assess system performance and implement enhancements that improve scalability, reliability, and user experience.</p>
<p><strong>Manager, Cybersecurity Operations</strong></p><p><strong>Overview</strong></p><p>We are seeking an experienced <strong>Manager of Cybersecurity Operations</strong> to lead and optimize enterprise security monitoring, incident response, and threat management capabilities. This individual will serve as the primary liaison between internal technology teams and an outsourced Security Operations Center (SOC) partner, ensuring the delivery of effective, scalable, and business-aligned cybersecurity services.</p><p>The ideal candidate will combine strong technical security expertise with leadership, vendor management, incident response coordination, and continuous improvement of security operations programs.</p><p><br></p><p><strong>This is a remote, contract-to-hire position for an industry-leader in New Jersey. </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage the relationship with a third-party Security Operations Center (SOC) and security services providers.</li><li>Oversee daily cybersecurity operations, monitoring service delivery, alert handling, investigations, and operational performance.</li><li>Establish, track, and continuously improve security service metrics, KPIs, and SLA performance.</li><li>Lead recurring operational and strategic reviews with security partners and internal stakeholders.</li><li>Coordinate incident response activities across internal teams and external providers during cybersecurity events.</li><li>Develop and enhance incident response procedures, playbooks, and operational workflows.</li><li>Collaborate with security partners to improve threat detection, monitoring effectiveness, and response capabilities.</li><li>Drive threat hunting initiatives leveraging industry frameworks, threat intelligence, and emerging attack trends.</li><li>Support cybersecurity readiness through tabletop exercises, simulations, and operational testing.</li><li>Manage integrations between security technologies, monitoring platforms, automation tools, and service management systems.</li><li>Evaluate and optimize security operations technologies, including SIEM, SOAR, endpoint security, and vulnerability management solutions.</li><li>Partner with risk, compliance, and technology teams to ensure alignment with industry security standards and regulatory requirements.</li><li>Support third-party risk assessments and vendor security reviews.</li><li>Develop executive-level reporting and dashboards related to security operations performance, incident trends, and organizational risk.</li><li>Translate technical cybersecurity findings into actionable business recommendations for senior leadership.</li><li>Lead, mentor, and develop cybersecurity personnel while fostering a culture of continuous learning and improvement.</li><li>Contribute to special projects and strategic cybersecurity initiatives as needed.</li></ul>