We are looking for a skilled Help Desk Analyst II to join our team in Wall, New Jersey. In this role, you will focus on providing reliable technical support and troubleshooting assistance to ensure seamless operations within the organization. This is a long-term contract position suitable for professionals with strong problem-solving skills and a commitment to excellent customer service.<br><br>Responsibilities:<br>• Offer prompt and effective technical support for users experiencing issues with software, hardware, and system configurations.<br>• Manage and resolve service desk tickets, ensuring timely and accurate solutions.<br>• Perform advanced troubleshooting to diagnose and resolve problems related to Windows environments.<br>• Administer and maintain Active Directory, including user account setups and permissions.<br>• Support the deployment, configuration, and maintenance of Windows 10 systems.<br>• Collaborate with team members to identify and implement improvements to IT processes and workflows.<br>• Document resolutions and procedures for common technical issues to streamline future support.<br>• Conduct routine system checks to ensure optimal performance and security.<br>• Assist with onboarding new employees by setting up accounts and ensuring proper access.<br>• Provide clear communication to users regarding issue status and resolution timelines.
We are seeking a talented and experienced Network Engineer with 5+ years of hands-on experience in managing and maintaining complex network infrastructure. As a Network Engineer, you will be responsible for designing, implementing, and supporting our network systems while ensuring high availability, performance, and security. The ideal candidate will have a strong background in Palo Alto, Cisco ASA Firepower, AnyConnect VPN, along with expertise in routers/switches, VoIP, IPD/IDS, and Solar Winds SEM. CCNA certification is required for this position.<br><br>Responsibilities:<br><br>Design, deploy, configure, and maintain network infrastructure components, including routers, switches, firewalls, and VPN concentrators.<br>Collaborate with cross-functional teams to develop network solutions that meet business requirements and ensure seamless connectivity.<br>Monitor network performance, troubleshoot issues, and implement necessary corrective actions to minimize downtime and optimize network performance.<br>Implement and manage Palo Alto and Cisco ASA Firepower security appliances to safeguard the network against potential threats and vulnerabilities.<br>Configure and maintain VoIP systems, ensuring voice quality and reliability across the organization.<br>Administer VPN services, including site-to-site and remote access VPN connections.<br>Deploy and manage IPD/IDS solutions to detect and mitigate network intrusions.<br>Monitor and analyze network traffic using Solar Winds SEM (Security Event Manager) to identify security incidents and implement appropriate countermeasures.<br>Collaborate with vendors and service providers to ensure timely resolution of network-related issues and maintain effective relationships.<br>Stay up to date with industry trends and emerging technologies to recommend network enhancements and implement best practices.<br><br><br>Requirements:<br><br>Bachelor's degree in Computer Science, Information Technology, or a related field.<br>3-5 years of experience as a Network Engineer in a detail oriented setting.<br>CCNA certification is required; additional certifications such as CCNP or Palo Alto PCNSE are highly desirable.<br>Strong knowledge and hands-on experience with Palo Alto and Cisco ASA Firepower.<br>Proficiency in designing, implementing, and troubleshooting VoIP solutions, preferably using Cisco Unified Communications Manager (CUCM).<br>Extensive experience with VPN technologies, including IPsec and SSL VPN.<br>Solid understanding of IPD/IDS concepts, tools, and methodologies.<br>Familiarity with Solar Winds SEM or similar Security Information and Event Management (SIEM) platforms.<br>In-depth knowledge of TCP/IP, routing protocols (BGP, OSPF), VLANs, and network segmentation.<br>Excellent problem-solving skills and the ability to work well under pressure.<br>Strong communication and collaboration skills, with the ability to effectively interact with both technical and non-technical stakeholders
We are looking for an experienced Security Architect to join our team in New York, New York, on a long-term contract basis. This role focuses on designing and implementing robust security solutions across hybrid environments, ensuring the integrity and protection of critical systems. The ideal candidate will excel in identity and access management, directory services, and security enhancements across both cloud and on-premises infrastructure.<br><br>Responsibilities:<br>• Develop and implement Entra ID (Azure AD) architecture, configuration, and security hardening strategies.<br>• Design and execute privileged access management strategies to enhance organizational security.<br>• Strengthen Kerberos protocols and configurations across hybrid environments.<br>• Conduct in-depth audits and reviews of Active Directory settings to identify vulnerabilities and recommend improvements.<br>• Assess and optimize trust relationships and workflows between Active Directory and Entra ID.<br>• Enhance security architecture for cloud and on-premises systems, ensuring strong defense mechanisms.<br>• Implement and refine endpoint detection and response strategies, including tool selection and deployment.<br>• Evaluate and optimize integrations, logging protocols, and system performance to bolster security.<br>• Provide expert recommendations for improving organizational security posture and infrastructure resilience.<br>• Collaborate with cross-functional teams to ensure security measures align with business goals.
We are looking for a skilled IT Infrastructure Specialist to join our dynamic team in New York, New York. This role requires a proactive and analytical individual who excels at problem-solving and delivering effective technological solutions. The successful candidate will play a key role in maintaining and enhancing IT systems, while providing hands-on support and fostering collaboration across the organization.<br><br>Responsibilities:<br>• Oversee and maintain network infrastructure, including Wi-Fi systems, to ensure optimal performance and security.<br>• Support server operations, disaster recovery planning, and implement cybersecurity measures.<br>• Manage user access controls and enforce security policies to protect organizational systems.<br>• Research emerging technologies and recommend solutions to improve IT efficiency.<br>• Maintain detailed documentation of system configurations, processes, and troubleshooting procedures.<br>• Act as the primary contact for third-party IT consultants, ensuring effective communication and collaboration.<br>• Establish and manage relationships with IT vendors to ensure reliable service delivery.<br>• Provide comprehensive technical support and guidance to all staff members.<br>• Contribute to network-related projects, including upgrades, implementations, and system decommissioning.<br>• Ensure compliance with cybersecurity best practices, including endpoint protection and identity management.
We are looking for an experienced Cloud Security Engineer to join our team in New York, New York. In this role, you will play a critical part in safeguarding cloud-based infrastructure by deploying, managing, and maintaining security tools and solutions. You will proactively monitor systems for threats, respond to incidents, and collaborate with stakeholders to enhance the overall security posture of cloud environments.<br><br>Responsibilities:<br>• Install, configure, and maintain advanced security solutions to protect cloud-based systems and networks.<br>• Monitor infrastructure to detect and respond to unusual activities, intrusions, or security breaches.<br>• Conduct thorough investigations of security alerts and incidents, ensuring timely and effective resolutions.<br>• Perform risk assessments and vulnerability scans, recommending strategies to mitigate potential threats.<br>• Collaborate with teams to implement and manage security tools tailored to cloud environments.<br>• Develop and enforce policies, procedures, and guidelines to ensure compliance with security standards.<br>• Stay updated on emerging threats and vulnerabilities, adapting security measures as needed.<br>• Create detailed reports and documentation on incidents, findings, and recommendations for stakeholders.<br>• Conduct audits and reviews of cloud infrastructure to identify and address security gaps.<br>• Support compliance initiatives and ensure adherence to industry regulations and standards.
We are looking for a skilled Systems Administrator to join our team in Jamaica, New York. In this role, you will ensure the seamless operation of our IT systems, including servers and networks, while providing Level 2 Help Desk support and training to other departments. Your responsibilities will include maintaining system security, optimizing performance, and addressing technical issues to enhance overall efficiency.<br><br>Responsibilities:<br>• Manage daily operations of network and server environments to ensure consistent performance and reliability.<br>• Monitor system performance and analyze network traffic to proactively identify and resolve issues.<br>• Implement solutions to meet organizational needs and improve system functionality.<br>• Perform upgrades, repairs, and regular evaluations to keep systems running efficiently.<br>• Develop and execute security strategies to safeguard the network and computing systems.<br>• Assign and update security permissions to maintain secure access across the system.<br>• Provide training and guidance to users on proper utilization of hardware and software.<br>• Troubleshoot and resolve technical problems reported by users or identified through monitoring.<br>• Document system management processes and maintain accurate records for future reference.
We are looking for a skilled Systems Engineer to join our team in Willow Grove, Pennsylvania. This role requires a proactive individual who can handle complex technical challenges, design and implement robust infrastructure solutions, and contribute to the optimization of systems and networks for our clients. If you thrive in a dynamic environment and have a passion for delivering high-quality technical solutions, we encourage you to apply.<br><br>Responsibilities:<br>• Serve as the primary escalation point for resolving advanced technical issues and critical incidents.<br>• Diagnose and support Windows Server, Microsoft 365, and Azure Active Directory environments.<br>• Configure, manage, and optimize virtualization platforms such as Hyper-V and VMware.<br>• Design and secure network infrastructure components, including routers, firewalls, and switches.<br>• Conduct root cause analysis and implement measures to prevent recurring technical and security issues.<br>• Manage backup solutions, disaster recovery systems, and security platforms in compliance with policies and service-level agreements.<br>• Participate in on-call rotations to provide after-hours support as needed.<br>• Deliver infrastructure projects, including Office 365 and Google Workspace implementations and data migrations.<br>• Plan and execute network setups and upgrades for new and existing clients.<br>• Ensure accurate documentation and process adherence during project handoffs and updates.
We are looking for a skilled Network Administrator to join our team in Conshohocken, Pennsylvania. This role focuses on maintaining and improving network and server infrastructure, ensuring cybersecurity standards, and resolving complex technical issues. The ideal candidate will be proactive, detail-oriented, and passionate about delivering high-quality IT solutions.<br><br>Responsibilities:<br>• Conduct scheduled technical alignment visits, adhering to established best practices and standards.<br>• Ensure compliance with security protocols, configuration guidelines, and documentation requirements.<br>• Identify and address risks, gaps, and inconsistencies across client technology platforms.<br>• Document exceptions and recommend actionable solutions for alignment issues.<br>• Drive proactive remediation efforts to prevent recurring infrastructure, server, and network challenges.<br>• Implement recommended changes to improve alignment and enforce technical standards.<br>• Manage server, network, and cloud infrastructure environments, including deployment and configuration.<br>• Administer Microsoft cloud, virtualization, and firewall platforms to maintain system reliability.<br>• Perform patching, backup validation, and analysis to ensure data integrity and cybersecurity.<br>• Act as a Tier 2/3 escalation point to resolve deeper infrastructure and network issues effectively.
