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2 results for Crm Business Analyst in Somerville, NJ
- Piscataway, NJ
- remote
- Temporary
- 61.75 - 71.5 USD / Hourly
- We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
- 2026-03-19T00:00:00Z
- Lawrenceville, NJ
- onsite
- Temporary
- 50 - 60 USD / Hourly
- We are looking for an experienced Business Analyst to join our team on a long-term contract basis in Lawrenceville, New Jersey. In this role, you will act as a key liaison between stakeholders and technical teams, ensuring the successful delivery of high-quality solutions that align with business goals. This position offers an exciting opportunity to contribute to process improvements, product development, and stakeholder engagement within the banking industry.<br><br>Responsibilities:<br>• Collaborate with stakeholders in an Agile environment to define project goals, timelines, and deliverables.<br>• Translate business requirements into actionable user stories and prioritize them effectively in the product backlog.<br>• Conduct thorough reviews of business processes, identifying areas for optimization and resolving stakeholder conflicts.<br>• Define clear acceptance criteria and ensure all deliverables meet quality standards before release.<br>• Partner with the development team to ensure alignment on requirements and expectations for new features.<br>• Assist stakeholders with user testing, gather feedback, and address any issues prior to production release.<br>• Analyze support tickets or customer feedback to identify recurring issues and propose solutions.<br>• Continuously refine and plan Product Backlog Items (PBIs) to align with future development cycles.<br>• Lead educational efforts, such as tutorials and presentations, to inform users about significant application updates.<br>• Provide backup support for operational tasks when necessary, ensuring seamless continuity of services.
- 2026-04-13T00:00:00Z