47 results for Peoplesoft Analyst in Somerset, NJ

PeopleSoft/SAP

Madison, NJ
onsite
Contract / Temporary to Hire
59.375 - 68.75 USD / Hourly
Reporting to the PeopleSoft Lead, the Finance & General Ledger Lead will provide high-level support for the PeopleSoft Finance and General Ledger modules, including system maintenance, issue resolution, and functional improvements. This position supports users across multiple international regions, including North America and Europe, and works closely with offshore Application Managed Support (AMS) teams who handle routine queries and escalate more complex issues. Responsibilities:<ul><li>Oversee and maintain the General Ledger (GL), ensuring system integrity and identifying issues</li><li>Collaborate with Finance stakeholders to troubleshoot issues, escalating to or coordinating with offshore AMS teams as needed</li><li>Partner with other process leads to manage VAT updates and cross-module changes</li><li>Assist in data preparation and transition efforts related to future SAP implementation</li><li>Support testing activities for PeopleSoft and SAP systems as needed</li><li>Troubleshoot both development and production-related application issues</li><li>Perform high-level month-end and year-end validations to ensure GL batch processing success</li><li>Build strong relationships with business users and support their reporting, audit, or system change needs</li><li>Document meeting outcomes and action items based on stakeholder discussions</li><li>Prioritize and manage service requests and change orders</li><li>Provide guidance to users on completing specific operational tasks</li><li>Foster collaboration across regional and global PeopleSoft teams, as well as with internal IT and business units</li></ul>
2026-03-19T00:00:00Z

Business Systems Analyst

Newark, NJ
remote
Temporary
51.4615 - 59.587 USD / Hourly
We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal. This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support. Key Responsibilities<ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul>
2026-03-19T00:00:00Z

Business Process Analyst

Piscataway, NJ
onsite
Temporary
39.5865 - 45.837 USD / Hourly
A large academic institution is seeking a proactive and strategic Business Process Analyst to evaluate, optimize, and support business operations related to its Salesforce Service Cloud platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.Key Responsibilities:<ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul>
2026-03-19T00:00:00Z

Help Desk Analyst

New York, NY
onsite
Temporary
33.25 - 38.5 USD / Hourly
We are looking for a dedicated Help Desk Analyst to join our team in New York, New York. In this role, you will provide essential technical support and troubleshooting assistance to ensure seamless operations. This is a long-term contract position, offering an excellent opportunity to contribute to a dynamic and fast-paced environment. Responsibilities: • Respond promptly to service desk tickets, ensuring timely resolution of technical issues. • Provide support for Windows systems, including installation, updates, and troubleshooting. • Manage and maintain Active Directory accounts, including user access and permissions. • Diagnose and resolve basic technical problems related to hardware, software, and network connectivity. • Assist end-users with Windows 10 issues, ensuring efficient and effective solutions. • Document and track support requests to maintain accurate records and improve service delivery. • Collaborate with team members to identify and implement improvements in support processes. • Offer guidance and training to users on system functionalities and best practices. • Escalate complex issues to higher-level support teams when necessary. • Monitor system performance and proactively address potential problems.
2026-03-23T00:00:00Z

Help Desk Analyst

New York, NY
onsite
Contract / Temporary to Hire
30.4 - 35.2 USD / Hourly
We are looking for an experienced Help Desk Analyst to join our team in New York, New York. This is a Contract to permanent position where you will play a key role in managing and supporting IT systems, ensuring seamless functionality across platforms. The ideal candidate will have strong technical expertise and a proactive approach to resolving system and user challenges. Responsibilities:• Perform daily systems administration tasks, including maintenance, backups, performance monitoring, and security checks for Windows-based platforms.• Manage user accounts, permissions, and access rights while assisting IT staff with routine tasks.• Develop detailed documentation for system upgrades, installations, repairs, and user training.• Provide advanced troubleshooting support and backup services for Help Desk technicians.• Collaborate with IT teams to address broader system issues and implement solutions.• Monitor and maintain server environments, ensuring optimal performance and uptime.• Utilize tools such as PowerShell to manage Microsoft systems, including Azure.• Implement and oversee firewall technologies, hybrid cloud solutions, and VoIP systems.• Support the configuration and management of HP servers and Hyper-V environments.• Ensure compliance with organizational IT policies and security protocols.
2026-03-18T00:00:00Z

Help Desk Analyst

Springfield, NJ
onsite
Temporary
25.65 - 29.7 USD / Hourly
We are looking for a skilled Help Desk Analyst to join our team in Springfield, New Jersey. This is a long-term contract opportunity for an individual passionate about providing exceptional technical support and ensuring smooth IT operations. The ideal candidate will have experience working with a variety of technologies and the ability to troubleshoot effectively in a fast-paced environment. Responsibilities: • Provide first-level technical support for hardware, software, and network-related issues. • Troubleshoot and resolve issues with Apple devices, Mac computers, and Microsoft systems. • Assist with configuration management and system deployments to ensure seamless operations. • Manage and maintain Active Directory accounts and permissions. • Support the setup and maintenance of Cisco and Citrix technologies. • Respond to and resolve help desk tickets in a timely and detail-oriented manner. • Guide end-users through problem-solving steps and provide clear instructions. • Document technical issues and resolutions to contribute to the knowledge base. • Collaborate with team members to improve IT processes and customer satisfaction. • Ensure compliance with company policies and security standards.
2026-03-19T00:00:00Z

Help Desk Analyst

New York, NY
onsite
Temporary
47.5 - 55 USD / Hourly
We are looking for a skilled Help Desk Analyst to join our team in New York, New York. In this role, you will provide technical expertise and support to ensure seamless operation across various devices and systems. This is a long-term contract position that offers an excellent opportunity to work with cutting-edge technologies and deliver exceptional customer service. Responsibilities: • Provide technical support for Mac computers, Apple devices, and associated hardware. • Manage and configure devices using MDM technologies such as Jamf Pro. • Administer user accounts and permissions via tools like Okta. • Troubleshoot and resolve issues related to computer hardware, software, and audio-visual systems. • Ensure proper setup and maintenance of devices through configuration management. • Assist with deployment and management of Rippling software. • Collaborate with team members to identify and address technical challenges. • Deliver timely and effective solutions to enhance user experience. • Document and track support requests to maintain accurate records. • Stay updated on emerging technologies to improve support services.
2026-03-13T00:00:00Z

Database Analyst

Jersey City, NJ
onsite
Contract / Temporary to Hire
47.5 - 55 USD / Hourly
We are looking for an experienced Database Analyst to join our team in Jersey City, New Jersey. This Contract-to-Permanent position offers an opportunity to make a significant impact by leveraging advanced analytics and statistical methodologies to optimize user experiences and drive product innovation. The ideal candidate will collaborate with cross-functional teams to deliver data-driven insights, guide experimentation strategies, and improve key business metrics. Responsibilities: • Conduct comprehensive analytical projects to identify opportunities and address challenges within the user journey. • Serve as a strategic partner to product leaders by providing data-based recommendations to shape roadmaps and prioritize initiatives. • Utilize advanced statistical methods, including regression analysis, Bayesian inference, and clustering, to derive actionable insights. • Design and execute experimentation strategies, including A/B testing and quasi-experimental methods, to measure and enhance product performance. • Develop predictive models to anticipate user behavior and assess long-term impacts on business outcomes. • Create and maintain executive-level dashboards to monitor product KPIs and communicate findings effectively using visualization tools. • Translate complex data analyses into clear, actionable recommendations for senior leadership. • Mentor less experienced team members, fostering their skills in analytics, communication, and stakeholder engagement. • Collaborate with engineering and UX teams to ensure alignment and integration of analytical solutions.
2026-03-19T00:00:00Z

Data Security Analyst

New York, NY
onsite
Temporary
76 - 88 USD / Hourly
We are looking for an experienced Data Security Analyst. This long-term contract position requires a detail-oriented individual with a strong background in Active Directory management and advanced cybersecurity practices. The ideal candidate will excel in troubleshooting, technical execution, and utilizing tools to safeguard enterprise systems. Responsibilities:• Lead technical operations and execution within complex, multi-site Active Directory environments.• Perform advanced troubleshooting to diagnose and resolve Active Directory issues efficiently.• Develop and implement PowerShell scripts to automate tasks and enhance system functionality.• Collaborate with teams to ensure compliance with cybersecurity policies and standards.• Utilize SIEM tools to monitor and address security incidents effectively.• Conduct regular assessments of application security to identify vulnerabilities and implement solutions.• Provide expert guidance on cybersecurity strategies to protect enterprise systems.• Maintain and enhance security frameworks to safeguard sensitive data.• Deliver training and support to teams on best practices for data security.• Stay updated on emerging threats and technologies to proactively address security challenges.
2026-03-25T00:00:00Z

Workday Systems Integration Analyst

New York, NY
onsite
Contract / Temporary to Hire
63.3365 - 73.337 USD / Hourly
We are looking for a skilled Workday Systems Integration Analyst to join our team in New York, New York. This Contract to permanent position offers the opportunity to lead integration efforts for Workday Finance, ensuring seamless connectivity with other systems. The ideal candidate will bring technical expertise in Workday integrations and financial processes along with strong functional knowledge to support operational excellence. Responsibilities: • Oversee the integration of Workday Finance modules with external systems, ensuring efficient data flow and functionality. • Develop and maintain technical solutions, including APIs, to support seamless system interactions. • Collaborate with stakeholders to gather and analyze business requirements for integration projects. • Configure and manage Workday systems to align with organizational needs and compliance standards. • Provide troubleshooting and support for integration-related issues, ensuring minimal disruption to operations. • Create comprehensive documentation for integration processes, configurations, and system updates. • Lead efforts to optimize integration performance and scalability. • Coordinate with cross-functional teams to ensure successful implementation of integration solutions. • Develop client-side scripts to enhance system functionality and user experience. • Stay updated on Workday capabilities and industry trends to recommend improvements.
2026-03-13T00:00:00Z

Financial Data Analyst

Woodbridge, NJ
remote
Temporary
47.5 - 55 USD / Hourly
Model Development & Maintenance • Develop and maintain actuarial models and data-driven processes using Python, R, and SQL to support insurance pricing, reserving, and risk management. • Implement and enhance month-end processes, rate change calculations, and ad-hoc analyses with a focus on completeness, accuracy, and consistency to ensure data is of the highest quality. • Work with the Actuarial and Financial Planning and Analysis (FP&A) teams to automate and improve model performance using Python-based scripting and automation. • Ensure accuracy, consistency, and efficiency of actuarial models and methodologies. Traditional Actuarial Tasks • Support reserving analysis to estimate unpaid claim liabilities primarily in partnership with internal and external actuaries. • Develop and maintain loss development triangles and incurred but not reported (IBNR) calculations both based on financial and operational data (e.g., claims closing ratios). • Support the development and validation of actuarial assumptions for pricing, reserving, and forecasting. • Develop and regularly report on rate change calculations including bifurcation of exposure changes from pure rate by line of business. Financial Modeling & Risk Assessment • Conduct stress testing and scenario analysis to assess financial impacts. • Develop, update, and maintain models for predictive analytics, profitability analysis, and business planning. • Assist in forecasting financial performance and evaluating risk exposure.
2026-03-24T00:00:00Z

Data Warehouse Analyst

Princeton, NJ
onsite
Permanent
70000 - 80000 USD / Yearly
We are looking for a skilled Data Warehouse Analyst to join our team in New Jersey. In this role, you will transform logistics challenges into actionable insights through advanced data analysis and reporting. By collaborating with cross-functional teams, you will play a pivotal role in enhancing operational efficiency and driving key business decisions. Responsibilities:• Collaborate with Operations, Transportation, and Finance teams to establish and refine KPIs that drive logistics and fulfillment performance.• Develop and optimize labor planning and forecasting models for warehouse and delivery operations, partnering closely with recruitment teams.• Analyze distribution and fulfillment data to uncover performance trends and identify cost-saving opportunities.• Design and maintain dashboards and reports to provide real-time insights into logistics metrics, including delivery times, warehouse productivity, and route optimization.• Automate reporting processes to improve accuracy and timeliness of operational data.• Continuously enhance data integrity and streamline workflows to optimize logistics operations.• Work on data modeling and warehousing projects to support scalable analytics and reporting solutions.• Partner with stakeholders to deliver clear and actionable insights to improve decision-making processes.• Investigate and implement tools and techniques to improve overall business intelligence capabilities.
2026-03-18T00:00:00Z

Data Analyst

Somerville, NJ
onsite
Temporary
27.7115 - 32.087 USD / Hourly
We are looking for a skilled Data Analyst with expertise in marketing analytics and reporting to join our team on a long-term contract basis. This role will focus on transforming data from various digital marketing channels into actionable insights that drive strategic decision-making. Based in Somerville, New Jersey, you will collaborate with cross-functional teams to optimize campaign performance and user experience through data-driven solutions. Responsibilities: • Design and manage dashboards and reports using tools such as Power BI, Tableau, or Looker to monitor key performance indicators across marketing initiatives. • Utilize SQL and Python to extract, clean, and analyze large datasets from multiple sources, including websites and advertising platforms. • Conduct audits of website and organic search health using tools like Screaming Frog, identifying opportunities to enhance visibility and traffic. • Analyze user behavior through platforms like HotJar to uncover UX insights and recommend actionable improvements. • Collaborate with teams to define measurement requirements and implement effective tracking solutions. • Develop and maintain scalable LookML models and explore layers in Looker to support self-service reporting. • Provide regular summaries of campaign performance, including forecasting models and data analyses, to stakeholders. • Automate routine reporting processes to ensure efficient and consistent data delivery. • Present complex data findings in visually compelling formats, translating them into practical recommendations for marketing strategies.
2026-03-19T00:00:00Z

Help Desk/Desktop Support Analyst

New York, NY
remote
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in New York, New York. As part of this long-term contract position, you will play a vital role in ensuring seamless IT support and troubleshooting for our organization. This role is ideal for someone with a strong technical background and excellent problem-solving skills. Responsibilities: • Provide first-level technical support to users by addressing hardware, software, and network-related issues. • Manage and resolve service desk tickets efficiently while maintaining timely communication with end-users. • Perform basic troubleshooting for Windows environments, identifying and resolving technical problems. • Administer and maintain Active Directory, including user account setups and modifications. • Assist with the installation, configuration, and updates of Windows 10 operating systems. • Ensure the proper functioning of IT systems by monitoring performance and implementing necessary fixes. • Document and track all support activities to maintain accurate records and improve processes. • Collaborate with team members to escalate and resolve complex technical issues. • Deliver exceptional customer service by providing clear guidance and support to users. • Maintain compliance with organizational IT policies and procedures.
2026-03-11T00:00:00Z

Help Desk/Desktop Support Analyst

Camden, NJ
onsite
Contract / Temporary to Hire
25 - 28 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Camden, New Jersey. This Contract to permanent position offers an excellent opportunity to provide technical support and ensure smooth operation of IT systems and equipment. The ideal candidate will demonstrate expertise in Microsoft technologies and a commitment to delivering exceptional service to end users. Responsibilities: • Manage and maintain various aspects of the Microsoft environment, including Active Directory and Exchange. • Provide support for virtual desktop environments utilizing VMWare as well as other end-user hardware. • Build, configure, and maintain desktops, laptops, virtual desktops, and mobile devices. • Operate and troubleshoot AV equipment, video conferencing systems, and conference room technologies. • Offer technical assistance to end users by diagnosing and resolving software and hardware issues. • Deliver on-site support for executive meeting spaces, amenity floors, and large-scale events such as client presentations. • Assist with technical setups and troubleshooting for after-hours events and meetings. • Respond to service desk tickets efficiently and provide solutions to reported problems. • Collaborate with team members to ensure smooth and uninterrupted IT operations.
2026-03-16T00:00:00Z

Help Desk/Desktop Support Analyst

Hoboken, NJ
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team in Hoboken, New Jersey. In this role, you will provide hands-on technical assistance to faculty, staff, and end users, ensuring smooth computing operations and resolving issues with a focus on excellent customer service. This is a long-term contract position that requires a proactive problem solver with strong technical knowledge and outstanding communication skills. Responsibilities: • Provide comprehensive Level 1 and Level 2 technical support to faculty, staff, and end users, addressing hardware, software, and connectivity issues. • Manage and prioritize support requests using Freshservice, ensuring timely and accurate resolution. • Troubleshoot and resolve issues across Windows and Mac environments, including remote access and connectivity challenges. • Set up and maintain peripherals, assist with equipment disconnects/reconnects, and support device-related concerns. • Configure and manage devices and endpoints using Microsoft Intune to ensure optimal performance. • Escalate complex technical issues following established procedures to ensure swift resolution. • Maintain detailed and accurate documentation of support activities and ticket updates. • Deliver customer-focused assistance with attention to detail, efficiency, and reliability.
2026-03-19T00:00:00Z

Help Desk/Desktop Support Analyst

New York, NY
onsite
Temporary
33.25 - 38.5 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. This position is based in New York, New York, and involves providing IT support to end users, primarily working with remote teams while managing onsite hardware logistics. The ideal candidate will have a customer-focused mindset and be adept at troubleshooting both macOS and Windows systems. Responsibilities: • Deliver Level 1 and Level 2 IT support to predominantly remote users, ensuring timely resolution of technical issues. • Diagnose and resolve hardware, operating system, and application problems on macOS and Windows laptops. • Manage identity and access tools, such as Okta, to ensure secure user access. • Track and update service tickets using Jira Service Desk while maintaining thorough documentation. • Provide support for Google Workspace applications, including Gmail, Drive, and Calendar, and perform basic administrative tasks. • Conduct basic network troubleshooting, addressing Wi-Fi and connectivity issues as they arise. • Handle shipping, receiving, configuration, and tracking of laptops and peripherals to ensure accurate inventory management. • Assist with onboarding and offboarding processes, including hardware setup and lifecycle management. • Offer hands-on troubleshooting for onsite IT equipment when necessary.
2026-03-12T00:00:00Z

Business Analyst

Princeton, NJ
onsite
Permanent
80000 - 130000 USD / Yearly
Professional Qualifications: • 5+ years experience in IT as a Technical Business analyst/system analyst and created functional requirements for complex projects within the Insurance P&C domain. • Good understanding of the underwriting process includes the policy lifecycle, coverages, endorsements, forms, rating, etc. • Experience in working in Underwriting and Claims applications. • Experience in data integration and data quality projects. • Ability to work with technical teams (developers, architects, QA, infrastructure), business users and software vendors to document requirements on time • Excellent understanding of how technology impacts the business. • Excellent team player with a proven background of individual contribution. Preferred Technical Skills: • Insurance Policy Administration System experience (Duck Creek, Guidewire, etc.) • Understanding of XML and/or JSON languages is a plus • Strong SQL skills to query SQL databases
2026-03-18T00:00:00Z

Business Analyst

Piscataway, NJ
remote
Temporary
51.4615 - 59.587 USD / Hourly
Position SummaryWe are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal. This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support. Key Responsibilities<ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul>
2026-03-19T00:00:00Z

Business Analyst

Piscataway, NJ
remote
Temporary
61.75 - 71.5 USD / Hourly
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey. Responsibilities: • Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations. • Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation. • Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams. • Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements. • Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing. • Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features. • Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products. • Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation. • Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
2026-03-19T00:00:00Z

Business Analyst

Warren, NJ
onsite
Contract / Temporary to Hire
51.4615 - 59.587 USD / Hourly
Responsibilities: Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities. Lead and facilitate requirements-gathering sessions with stakeholders. Translate business requirements into detailed functional and non-functional specifications. Develop and maintain business requirement documents, process flows, and use cases. Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives. Create and manage Jira stories and tasks, ensuring traceability to business objectives. Conduct gap analysis and impact assessments for proposed changes. Collaborate with QA teams to define test plans and support UAT activities. Analyze and document system integrations within the insurance ecosystem. Monitor and evaluate implemented solutions to ensure they meet business needs. Provide post-implementation support and continuous improvement recommendations. Mentor entry level analysts and contribute to best practices in business analysis.
2026-03-19T00:00:00Z

Business Analyst

New York, NY
onsite
Permanent
100000 - 105000 USD / Yearly
Accelerated growth has led us to seek an experienced Business Analyst to optimize our operations systems, streamline integrations, and enhance business intelligence capabilities. Reporting directly to the Director of Digital Product, you'll drive the continuous improvement and effective use of technology to elevate our operational efficiency. Responsibilities:• Collaborate closely with Operations and Product teams to identify, document, and solve complex WMS and backend system challenges.• Provide software analysis and requirements when it comes to operational implementations, (EDI, Shipping methods, WMS systems, Automation)• Coordinate data transfer / API troubleshooting and liaise effectively between vendors and internal Product Team members, ensuring accurate communication of technical issues.• Design, execute, and oversee rigorous system testing and validation processes, particularly within sandbox environments for WMS or supply chain applications• Support integration projects with external vendors and actively contribute to requirements development.• Conduct detailed business intelligence and data analysis, identifying critical issues related to customs duties, postage fees, and other operational expenditures to avoid financial losses.• Actively contribute to Operational technical system requirements such as Quickbase and CMMS Troubleshoot and analyze software issues related to fulfillment and other operational technologiesQualifications:• 4+ years of experience supporting or implementing software systems, preferably in product management or business analysis roles.• 4+ years combined experience in warehouse management systems (WMS), supply chain technologies, EDI implementations, or similar domains.• Experience performing rigorous software testing and validation in Agile environments.• Ability to read, interpret, and communicate API functionality effectively.• Excellent documentation and communication skills, capable of clearly translating complex requirements across teams.• Strong analytical and technical troubleshooting skills; able to communicate clearly and propose actionable solutions.• A collaborative, solution-focused mindset, able to manage projects independently from conception through implementation.• Proactive, organized, and detail-oriented, with excellent interpersonal and communication abilities.• A passion for continuous learning and adapting quickly to evolving challenges.• Willingness and ability to be present onsite or maintain frequent visits to facilitate smooth operations, knowledge transfer, and team collaboration.
2026-03-17T00:00:00Z

Application Analyst

Madison, NJ
onsite
Contract / Temporary to Hire
23.75 - 27.5 USD / Hourly
This entry-level role supports operational activities across various enterprise systems related to manufacturing, supply chain, finance, and commercial operations. The analyst will collaborate with both technical and business teams to resolve issues, assist with system enhancements, and support integration efforts. This position offers an excellent opportunity to gain broad exposure to enterprise IT systems within a multinational organization.Key Responsibilities:<ul><li>Support daily operations of enterprise applications, integrations, and data workflows</li><li>Troubleshoot and resolve system or data-related issues with internal and external stakeholders</li><li>Execute configuration updates, system checks, and user-requested changes under guidance</li><li>Assist with onboarding processes for partners, users, or data feeds</li><li>Participate in testing and validation of system updates and project rollouts</li><li>Create and maintain documentation for standard operating procedures and user support</li><li>Monitor system dependencies including certificates, file transfers, and scheduled tasks</li><li>Collaborate with global IT and business teams to ensure application reliability</li><li>Comply with internal controls, data governance standards, and regulatory requirements (e.g., SOX, GDPR)</li></ul>
2026-03-19T00:00:00Z

Desktop Support Analyst

Elizabeth, NJ
onsite
Contract / Temporary to Hire
30 - 30 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in Klingerstown, PA with occasional travel to Newark, NJ/ Elizabeth, NJ (after training). This contract position with the potential for a permanent role offers an opportunity to provide technical assistance across office environments and manufacturing facilities. You will play a key role in resolving immediate IT issues while contributing to long-term technological improvements. Responsibilities:• Deliver comprehensive IT support for desktop systems in both office and manufacturing settings.• Respond promptly to technical issues, ensuring minimal disruption to operations.• Maintain and troubleshoot desktop hardware, including workstations and peripheral devices.• Administer and manage Active Directory for user accounts and access control.• Deploy and configure Windows 10 operating systems and ensure optimal performance.• Handle desktop imaging processes to streamline system setups and updates.• Collaborate with plant management and IT teams to recommend and implement technology solutions.• Monitor system performance and identify areas for improvement.• Provide guidance and training to end-users on software and hardware functionalities.
2026-03-19T00:00:00Z

Desktop Support Analyst

Warren, NJ
onsite
Contract / Temporary to Hire
30 - 36.1 USD / Hourly
The IT Apple Support and End User Support detail oriented is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools. Primary duties/responsibilities: Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management. Offer live support through phone, chat, or email. Build strong relationships with customers by sharing a passion for Apple products. Collaborate with team members and participate in training sessions to improve technical skills. Assist in creating online support experiences for Apple, including editing content and designing user interfaces. Maintain and update deployment workflows to align with OS upgrades and security policies. Automate provisioning processes for new hires and device refresh cycles. Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics. Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365). Support remote users via MDM tools and remote desktop platforms. Ensure that macOS devices meet enterprise security standards. Apply OS patches and security updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end users with company laptops. Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined
2026-03-19T00:00:00Z