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11 results for Customer Service Specialist in Skokie, IL

Customer Service Representative

Lake Forest, IL
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are looking for an Accountant 1 to join a team on a Contract basis. This position supports membership-related accounting activities by managing cancellations, refunds, agreement updates, and member records with a high level of accuracy. The role is well suited for someone who is comfortable working with accounting systems, handling data carefully, and responding clearly to billing and refund questions. Success in this position requires strong organization, sound judgment, and the ability to keep pace in a changing business environment. Responsibilities: • Review and complete membership cancellation requests in Oracle while ensuring all actions are recorded within established timelines. • Keep cancellation logs and related tracking documents current so records remain accurate and easy to audit. • Organize and maintain member documentation in shared file repositories for reliable record retention. • Update agreement details and related account information across SalesOptima and Oracle as needed. • Process organization-related cancellation activity with close attention to accuracy and completeness. • Respond to member questions regarding cancellation charges, billing matters, and refund status in a clear and helpful manner. • Prepare and submit member refunds while verifying amounts and supporting documentation before completion. • Collaborate with colleagues during team activities and contribute to daily operational goals. • Support accounting-related administrative work, including data entry and record upkeep, to maintain dependable financial information.
2026-07-06T00:00:00Z

Customer Service Representative

Chicago, IL
onsite
Temporary to Hire
20 - 23 USD / Hourly
We are looking for a Customer Service Representative to support credit union members from our Illinois location in a fast-paced inbound contact center environment. This is a contract opportunity with the potential to become permanent for someone who brings professionalism, dependability, and a service-first approach to every interaction. The person in this role will help members with account-related questions, explain available products and services, and contribute to a positive experience during a period of increased member activity. Responsibilities: • Respond to incoming calls from credit union members and provide accurate, courteous assistance with routine account and service inquiries. • Guide members through questions related to balances, account activity, and available financial products while maintaining a calm and supportive tone. • Deliver thoughtful service to a diverse member base, including individuals who may require extra patience and clear communication. • Navigate multiple screens and internal applications efficiently to research information, document interactions, and complete service tasks. • Maintain detailed and accurate records of member conversations and follow established procedures for call handling and issue resolution. • Support the team during elevated call volume by managing requests efficiently and helping ensure consistent member service levels. • Participate fully in onboarding, orientation, and role-based training to build product knowledge and operational readiness. • Work a schedule that includes weekday shifts and two Saturday mornings per month, with adjusted time during the week to remain within standard hours.
2026-06-19T00:00:00Z

Customer Service Representative

Des Plaines, IL
onsite
Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity in Rosemont, IL. This position is ideal for someone who enjoys supporting customers, managing order-related activity, and keeping communication clear from initial request through final resolution. The role calls for strong attention to detail, a service-focused mindset, and the ability to coordinate effectively with internal partners to ensure a smooth customer experience. Responsibilities:• Respond to incoming customer calls and messages, routing requests appropriately and providing prompt assistance.• Enter customer orders with accuracy while confirming product information, quantities, and pricing details before submission.• Follow each order through the fulfillment cycle and keep customers informed of progress, changes, or delays.• Resolve questions and concerns related to order activity by researching issues and delivering timely updates.• Work closely with internal order management and fulfillment teams to address problems and support efficient processing.• Review order records to identify inconsistencies, investigate discrepancies, and help bring transactions to completion.• Maintain clear documentation of customer interactions, recurring concerns, and resolution outcomes to support process improvements.• Deliver attentive service throughout the full order lifecycle, ensuring customers receive consistent communication and support.
2026-06-24T00:00:00Z

Customer Service Representative

Racine, WI
onsite
Temporary to Hire
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Racine, Wisconsin. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping people, managing high-volume customer interactions, and ensuring each inquiry is handled with accuracy and care. In this role, you will serve as a key point of contact for callers while also assisting with order processing and follow-up communication. Responsibilities: • Respond to incoming customer calls with professionalism, empathy, and a solution-focused approach. • Assist callers with questions, service needs, and general support while delivering a positive customer experience. • Enter orders and update customer information accurately within the appropriate systems. • Handle both inbound and outbound phone communication to resolve issues and provide timely follow-up. • Document customer interactions clearly so records remain complete and up to date. • Work closely with internal teams to address requests efficiently and ensure smooth service delivery. • Maintain consistent call quality and productivity in a fast-paced call center environment.
2026-07-09T00:00:00Z

Customer Service Representative

Downers Grove, IL
onsite
Temporary to Hire
18.525 - 19.5 USD / Hourly
We are looking for a Customer Service Representative to join our agriculture team in Woodridge, Illinois in a contract role with permanent potential. This position serves as a key point of contact for customers and sales partners, ensuring orders are handled accurately and inquiries are resolved with professionalism. The ideal candidate is organized, responsive, and comfortable managing a high volume of order activity, calls, and account details while delivering a strong customer experience. Responsibilities: • Serve as the primary contact for customers and sales representatives, providing timely support and guidance throughout the order lifecycle. • Process and oversee orders from initial entry through final resolution, including confirmations, updates, tracking, returns, and claim follow-up. • Complete daily work in the order management system and B2B platform with a strong focus on accuracy and efficiency. • Maintain account and order accuracy across pricing, substitutions, shipment details, product availability, and exception handling throughout the year. • Prepare, organize, and retain sales order documentation and provide requested reports to customers or the sales team. • Share important deadlines, inventory-related updates, and vendor information with customers to support smooth order fulfillment. • Build productive working relationships with internal teams, customers, vendors, and sales partners to promote excellent service. • Manage multiple inbound and outbound calls while prioritizing customer issues, resolving concerns, and keeping daily tasks on schedule. • Contribute ideas for process and system improvements, and assist with testing, training, and other special projects as needed.
2026-07-15T00:00:00Z

Customer Service Representative

Elgin, IL
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a dedicated and proactive Customer Service Representative to join our team in Elgin, Illinois. This is a contract-to-hire position that requires working on-site five days a week. The ideal candidate will have prior experience in a manufacturing environment and a track record of supporting major retail accounts for example Walmart, Costco, etc. Responsibilities:• Provide exceptional customer support by handling inquiries and resolving issues efficiently.• Manage order entry processes with accuracy and attention to detail.• Communicate effectively with clients and internal teams to ensure smooth operations.• Handle both inbound and outbound calls with professionalism and a customer-focused approach.• Maintain a positive and resourceful attitude while juggling multiple tasks and priorities.• Act as a reliable point of contact for customers, keeping them informed throughout the process.• Take ownership of responsibilities and demonstrate accountability in all aspects of the role.• Identify and implement solutions proactively, navigating challenges independently when needed.• Collaborate with team members to support the needs of large retail clients effectively.• Stay organized and adaptable in a fast-paced environment.
2026-07-08T00:00:00Z

Customer Service Representative

Lombard, IL
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support customer interactions for a manufacturing-related program in Lombard, Illinois. This Long-term Contract opportunity is ideal for someone who communicates clearly, handles inquiries effectively, and maintains accurate records while delivering dependable service. The person in this role will assist callers with questions, payment-related support, and issue resolution while working closely with internal team members when concerns require escalation. Responsibilities: • Respond to incoming customer calls promptly and courteously, maintaining a detail-oriented and helpful approach throughout each interaction. • Investigate customer questions and resolve concerns related to program activity by gathering details and providing clear information. • Record thorough and accurate notes from each customer interaction in the designated tracking system on a daily basis. • Alert the team lead to sensitive, urgent, or unresolved matters so they can be addressed in a timely manner. • Guide customers through payment processes, including support for credit card transactions connected to violations. • Review email and internal communication channels each day to stay informed and respond to messages as needed. • Complete additional customer service and administrative tasks assigned to support team operations. • Enter and update customer information accurately while maintaining organized service records.
2026-07-15T00:00:00Z

Customer Service Representative

Itasca, IL
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
We are looking for a Customer Service Representative to support customers by delivering timely, accurate assistance near Schaumburg Illinois. This role focuses on managing orders, responding to inquiries, and resolving service-related issues with professionalism and care. The ideal candidate is organized, comfortable handling a high volume of calls and data entry, and able to build confidence with strong product knowledge and dependable follow-through. Compensation: $55,000 - $60,000Monday-Friday Onsite for the first 6 months, then hybrid 3 days in office 2 days wfh.Medical, Dental, Vision, 401k, PTO, holiday Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:• Respond to inbound customer and internal inquiries.• Review customer concerns, identify the source of issues, and coordinate effective resolutions.• Process and verify purchase orders each day.• Generate and send invoices.• Maintain sales-related records and update order information in company systems, including SAP, with close attention to detail.• Support lead-related and sales assistance activities as assigned to help maintain strong customer relationships.• Build working knowledge of product lines in order to answer questions.
2026-07-06T00:00:00Z

Customer Service Representative

Arlington Heights, IL
onsite
Permanent / Full Time
52000 - 60000 USD / Yearly
Our client is looking for a Customer Service Representative to support clients and coordinate orders in Arlington Heights, Illinois. This role is ideal for someone who thrives in a deadline-driven environment, stays organized across multiple priorities, and communicates clearly with both customers and internal teams. The person in this position will help keep custom and stock product orders on track from initial request through final delivery while providing thoughtful service and practical solutions. THIS POSITION IS 100% ON-SITE*10% (4 times/year) TRAVEL TO TRADESHOWS IS REQUIRED FOR THIS POSITION* Pay: $25/hour-$29/hourBenefits: Medical, Dental, Vision, 401k, Paid Time Off Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:• Manage customer orders from purchase order receipt through shipment, ensuring all documentation, acknowledgements, payment details, and delivery information are completed accurately.• Serve as the main point of contact for customers, sales partners, and production teams by providing updates, answering questions, and coordinating changes throughout the order lifecycle.• Review product details and proofs before production, confirm specifications are correct, and partner with the art team to move custom projects forward efficiently.• Handle quote requests, sample coordination, reorder outreach, and product-related follow-up to support ongoing customer needs and sales activity.• Monitor production and shipping timelines closely, escalate risks early, and work across departments to resolve delays, discrepancies, or fulfillment issues before they affect delivery commitments.• Support licensed product processes by maintaining required documentation, tracking labeling needs, and assisting with royalty and compliance-related activities.• Perform administrative customer service tasks such as maintaining account records, processing invoicing support, collecting required forms, and assisting with past-due balance follow-up.• Contribute to office operations by answering incoming calls, welcoming visitors, distributing mail, ordering supplies, and assisting with other administrative needs as assigned.• Travel domestically on a limited basis for industry trade shows, including event preparation, booth setup and breakdown, and participation in scheduled sessions.
2026-07-14T00:00:00Z

Client Relationship Specialist

Chicago, IL
onsite
Permanent / Full Time
85000 - 90000 USD / Yearly
The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] You know what’s awesome? A high-paying job that respects your work-life balance. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. Job Description:We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients. Responsibilities:<ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul>
2026-07-01T00:00:00Z

Supply Chain Specialist

Des Plaines, IL
onsite
Temporary / Contract
25 - 32 USD / Hourly
<ul><li>Enter forecasted orders, Purchase Orders and any adjustments accurately and on time.</li><li>Determine pallet weight and truck capacity</li><li>Maintain accurate records including up-to-date variance reports of items ordered vs. items received, forecasted vs. sales, and ending inventory levels vs. targeted.</li><li>Verify Supplier Order confirmation and delivery dates.</li><li>Track and Trace inbound orders in a timely and efficient manner to ensure appointment times are being met and trucks are being received.</li><li>Maintain Supplier Portals including trouble shooting any challenges with the system.</li><li>Utilize all computer applications effectively and ensure timely updates to all applications with vital information: anomalies, item numbers etc.</li><li>Work with Operations to ensure that accurate inventory levels are recorded.</li></ul>
2026-07-03T00:00:00Z