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2 results for Communications Manager in Skokie, IL
- Chicago, IL
- remote
- Temporary / Contract
- 23 - 26 USD / Hourly
- <p>We are seeking a Community Management Specialist to support and grow online communities across key social media and community platforms. This role will focus on engaging with community members, moderating conversations, maintaining community health, and partnering with internal teams to address trends, concerns, and escalations.</p><p><br></p><p>The ideal candidate brings strong experience in social media customer service and community management, with a deep understanding of moderation tools, online engagement strategies, and platform-specific best practices.</p><p><br></p><p>Key Responsibilities</p><ul><li>Engage with community members across social and community platforms, responding to questions and providing timely support</li><li>Moderate conversations and manage community rules, settings, and overall health</li><li>Triage and escalate issues as needed to the appropriate internal teams</li><li>Monitor and analyze community sentiment, trends, and feedback</li><li>Share insights from social listening to help inform engagement strategies</li><li>Partner cross-functionally with teams including Marketing, Public Relations, Product, Incident Management, and Customer/Member Support</li><li>Contribute to standard operating procedures and ongoing process improvements</li></ul><p>Platforms Supported</p><ul><li>Reddit</li><li>Facebook Groups</li><li>LinkedIn</li><li>Discord</li></ul><p><br></p>
- 2026-07-21T00:00:00Z
- Des Plaines, IL
- onsite
- Temporary / Contract
- 55 - 65 USD / Hourly
- <p>We’re hiring a Senior Program Manager to drive delivery across a large-scale AI Search and Generative Engine Optimization (GEO) program spanning 55+ workstreams.</p><p>This is a high-impact role for someone who thrives in complexity, moves at pace, and can keep multiple internal teams and agency partners aligned against clear deadlines, standards, and commercial outcomes.</p><p><br></p><p>What you’ll do</p><ul><li>Own end-to-end program delivery across content, technical, authority, social, community, and commercial workstreams</li><li>Manage the master plan, dependencies, risks, and RAG status across 55+ initiatives</li><li>Lead weekly program standups and executive reporting</li><li>Keep agency partners and internal stakeholders accountable to timelines, quality standards, and deliverables</li><li>Coordinate across multiple lines of business and internal stakeholders</li><li>Oversee tooling and process infrastructure to ensure a single source of truth across the program</li></ul><p><br></p>
- 2026-07-21T00:00:00Z