<p>The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training. </p><p> </p><p> Responsibilities:</p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p>
We are seeking a detail oriented and reliable Receptionist to be the welcoming face at our client’s corporate office located in Silver Spring, MD. The Receptionist plays a key role in creating a positive first impression, supporting office operations, and ensuring smooth day-to-day front desk management. This position is permanent from Monday to Friday onsite. You will be reporting to the Office Manager/HR. Key Responsibilities • Greet visitors, clients, and employees with professionalism and courtesy. • Answer and direct incoming calls, messages, and emails in a timely manner. • Manage visitor access and maintain office security by following check-in protocols. • Handle incoming and outgoing mail, packages, and deliveries. • Schedule and coordinate conference rooms, meetings, and appointments. • Provide general administrative support such as filing, data entry, and correspondence. • Assist with maintaining office supplies, inventory, and vendor coordination. • Support HR and leadership with special projects as needed. • Maintain a clean, organized, and welcoming reception area.
<p>The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training. </p><p><br></p><p> Responsibilities:</p><p><br></p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p>
We are looking for an experienced Legal Secretary to join our team in Chevy Chase, Maryland. The ideal candidate will bring expertise in legal administrative support, ensuring smooth daily operations within a fast-paced legal environment. This role requires strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently.<br><br>Responsibilities:<br>• Prepare and file legal documents, including electronic filing (e-filing) with courts.<br>• Maintain and update attorneys' calendars, scheduling meetings, hearings, and deadlines.<br>• Manage dictation and transcription of legal correspondence and documentation.<br>• Organize and maintain physical and electronic files to ensure accessibility and accuracy.<br>• Coordinate court filings and ensure compliance with procedural requirements.<br>• Communicate effectively with clients, attorneys, and court officials to facilitate case progress.<br>• Assist in the preparation of legal documents such as pleadings, contracts, and briefs.<br>• Monitor and manage deadlines to ensure timely submission of all required documents.<br>• Provide general administrative support, including answering phones and managing correspondence.<br>• Handle confidential information with discretion and professionalism.
<p>We are seeking a Sales Support Specialist to assist the sales team in daily operations. This role is ideal for someone with office experience who is organized, detail-oriented, and eager to support a dynamic sales environment. This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p><br></p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support.</p><p><br></p><p><br></p>
<p>A large company in Rockville is seeking a senior accountant for long-term project.</p><p><br></p><p>Some of their general responsibilities include:</p><ul><li>Preparing financial statements</li><li>Maintaining and reconciling accounts</li><li>Month/Year-end close</li><li>Assisting with budgeting and forecasting</li><li>Ensuring all accounting tasks and financial records comply with generally accepted accounting principles</li></ul><p><br></p>
<p><strong>Job Title:</strong> Cloud Data Engineer</p><p><strong>Location:</strong> Remote (occasional travel to the Washington D.C. metro area may be required)</p><p><strong>Clearance Required:</strong> Public Trust</p><p><strong>Position Overview</strong></p><p>We are seeking a customer-focused <strong>Cloud Data Engineer</strong> to join a dynamic team of subject matter experts and developers. This role involves designing and implementing full lifecycle data pipeline services for Azure-based data lake, SQL, and NoSQL data stores. The ideal candidate will be mission-driven, delivery-oriented, and skilled in translating business requirements into scalable data engineering solutions.</p><p><strong>Key Responsibilities</strong></p><ul><li>Maintain and operate legacy ETL processes using Microsoft SSIS, PowerShell, SQL procedures, SSAS, and .NET.</li><li>Develop and manage full lifecycle Azure cloud-native data pipelines.</li><li>Collaborate with stakeholders to understand data requirements and deliver effective solutions.</li><li>Design and implement data models and pipelines for various data architectures including relational, dimensional, lakehouse (medallion), warehouse, and mart.</li><li>Utilize Azure services such as Data Factory, Synapse Pipelines, Apache Spark Notebooks, Python, and SQL.</li><li>Migrate existing SSIS ETL scripts to Azure Data Factory and Synapse Pipelines.</li><li>Prepare data for advanced analytics, visualization, reporting, and AI/ML applications.</li><li>Ensure data integrity, quality, metadata management, and security across pipelines.</li><li>Monitor and troubleshoot data issues to maintain performance and availability.</li><li>Implement governance, CI/CD, and monitoring for automated platform operations.</li><li>Participate in Agile DevOps processes and continuous learning initiatives.</li><li>Maintain strict versioning and configuration control.</li></ul>
<p>Description</p><p>We are seeking a Customer Service Representative for our location in Falls Church, Virginia. This position is located within a dynamic industry with a focus on customer interaction and financial services. The role is based on site Monday to Friday from 9 am to 5 pm. This is a long-term contract position that could lead to permanent placement.</p><p> Responsibilities:</p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Process customer credit applications with precision.</p><p>• Update and maintain accurate customer credit records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Collaborate with the mortgage division, applying prior collections or banking experience as needed.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p><p><br></p>
<p>We are seeking a professional and reliable Receptionist to be the welcoming face at our client’s corporate office located in Rockville, MD. The Receptionist plays a key role in creating a positive first impression, supporting office operations, and ensuring smooth day-to-day front desk management. This position is full time from Monday to Friday onsite. You will be reporting to the Office Manager/HR.</p><p>Key Responsibilities</p><p>• Greet visitors, clients, and employees with professionalism and courtesy.</p><p>• Answer and direct incoming calls, messages, and emails in a timely manner.</p><p>• Manage visitor access and maintain office security by following check-in protocols.</p><p>• Handle incoming and outgoing mail, packages, and deliveries.</p><p>• Schedule and coordinate conference rooms, meetings, and appointments.</p><p>• Provide general administrative support such as filing, data entry, and correspondence.</p><p>• Assist with maintaining office supplies, inventory, and vendor coordination.</p><p>• Support HR and leadership with special projects as needed.</p><p>• Maintain a clean, organized, and welcoming reception area.</p><p><br></p>
We are in the Investment Management industry, located in Bethesda, Maryland, looking for a VP of Solutions Development & Automation. This role will involve leading a skilled team, defining and implementing a forward-thinking application development and automation strategy, and collaborating with various stakeholders to ensure our technology outcomes support our business objectives.<br><br>Responsibilities:<br><br>• Oversee the design and development of internal platforms and customer-facing systems<br>• Provide transformative leadership, guiding teams through the product development lifecycle<br>• Collaborate with product owners, business leaders, and IT teams to align technology outcomes with business objectives<br>• Execute a forward-thinking application development and automation strategy in line with digital transformation goals<br>• Lead the implementation of DevOps pipelines, CI/CD practices, and modern cloud-native development frameworks<br>• Standardize and enhance SDLC practices, with a focus on secure development, automated testing, documentation, and structured change management<br>• Manage solution delivery, ensuring velocity, security, quality, and stakeholder satisfaction<br>• Establish and grow a dedicated UI/UX capability focused on delivering modern, intuitive, and consistent user experiences across platforms<br>• Work closely with cybersecurity, infrastructure, and data governance teams to ensure security, performance, and compliance across all initiatives<br>• Manage external development partners, scaling internal and outsourced capabilities as needed.
<p>The Administrative Coordinator provides high-level administrative support to ensure efficient office operations and departmental coordination. Some responsibilities include organizing schedules, managing communications, preparing reports, and maintaining records. The ideal candidate must have excellent communication, organizational, and multitasking skills, along with proficiency in Microsoft Office Suite.</p><p><br></p><p> Responsibilities:</p><p> • Coordinate daily administrative activities and ensure smooth operations across departments.</p><p> • Manage schedules, calendars, and meeting logistics for multiple managers.</p><p> • Prepare reports, presentations, and correspondence with attention to accuracy and detail.</p><p> • Maintain databases, records, and filing systems, ensuring confidentiality of sensitive information.</p><p> • Assist with vendor management, supply ordering, and invoice tracking.</p><p> • Provide project coordination support, tracking deadlines and deliverables.</p>
<p>We are looking for a detail-oriented Office Assistant to join our team on a contract basis in Gaithersburg, Maryland. In this role, you will provide essential administrative support, ensuring smooth office operations. This position requires strong organizational skills and attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Answer phones, greet visitors, and direct inquiries appropriately.</p><p>• Maintain office supplies and assist with purchasing and vendor coordination.</p><p>• Support document preparation, filing, and data entry tasks.</p><p>• Assist staff with scheduling and administrative projects.</p><p>• Handle incoming and outgoing correspondence.</p><p><br></p><p><br></p>
<p>The Administrative Coordinator provides high-level administrative support to ensure efficient office operations and departmental coordination. Some responsibilities include organizing schedules, managing communications, preparing reports, and maintaining records. </p><p> The ideal candidate must have excellent communication, organizational, and multitasking skills, along with proficiency in Microsoft Office Suite.</p><p> </p><p> Responsibilities:</p><p> • Coordinate daily administrative activities and ensure smooth operations across departments.</p><p> • Manage schedules, calendars, and meeting logistics for multiple managers.</p><p> • Prepare reports, presentations, and correspondence with attention to accuracy and detail.</p><p> • Maintain databases, records, and filing systems, ensuring confidentiality of sensitive information.</p><p> • Assist with vendor management, supply ordering, and invoice tracking.</p><p> • Provide project coordination support, tracking deadlines and deliverables.</p><p> </p><p> </p>
<p>The HR Coordinator supports the Human Resources department by assisting with employee relations, benefits administration, and recruitment. </p><p>This role requires strong communication, organization, and interpersonal skills.</p><p><br></p><p>Responsibilities:</p><p>• Assist with onboarding and offboarding processes, including background checks and new hire paperwork.</p><p>• Support benefits administration and respond to employee inquiries.</p><p>• Maintain HR records and ensure compliance with applicable laws and regulations.</p><p>• Schedule interviews and coordinate candidate communications.</p><p>• Assist with HR reporting and audits.</p><p><br></p>
We are looking for an experienced Business Systems Analyst III to join our team in Washington, District of Columbia. In this role, you will analyze complex business challenges, evaluate technical processes, and develop innovative system solutions to meet organizational needs. This is a long-term contract position offering the opportunity to work on impactful projects and collaborate with cross-functional teams.<br><br>Responsibilities:<br>• Analyze and evaluate user and business needs to develop tailored system solutions.<br>• Collaborate with business and technology teams to gather and clarify system requirements.<br>• Design and implement solutions for technical challenges, ensuring alignment with end-user needs.<br>• Conduct user acceptance testing (UAT) to validate system functionality and ensure quality deliverables.<br>• Provide leadership and mentorship to less experienced team members, offering guidance on best practices and technical approaches.<br>• Develop and document system processes, ensuring compliance with organizational standards and regulations.<br>• Coordinate data acquisition and integration activities to support system functionality.<br>• Communicate effectively with project stakeholders to influence solution design and implementation strategies.<br>• Address and resolve technical issues, applying deep technical expertise to develop practical solutions.<br>• Ensure compliance with HIPAA regulations and other relevant standards in system implementations.
We are looking for a dedicated Revenue Accountant to join our team in Washington, District of Columbia. This is a long-term contract position offering an exciting opportunity to support financial operations, particularly within the non-profit sector. The ideal candidate will have expertise in revenue recognition and a strong background in accounting practices.<br><br>Responsibilities:<br>• Oversee revenue recognition processes to ensure compliance with accounting standards.<br>• Reconcile revenue accounts to maintain accurate and up-to-date financial records.<br>• Collaborate in the preparation of financial statements, ensuring accuracy and timely reporting.<br>• Provide accounting support tailored to the unique needs of non-profit organizations.<br>• Review and reconcile balance sheet accounts to identify and resolve discrepancies.<br>• Assist with monthly and year-end financial close activities.<br>• Perform detailed financial analysis to support decision-making processes.<br>• Ensure compliance with relevant accounting policies and regulatory requirements.<br>• Support audits by preparing necessary documentation and responding to inquiries.
<p>An independent office furniture and supplies dealer in Owings Mills is seeking a Warranty Coordinator to join their team. The Warranty Coordinator position supports clients, coworkers, and vendors to achieve seamless solutions for product issues. This role will handle troubleshooting any concerns and processing claims for replacements or fixes, handling high volume inbound calls, and providing excellent customer service. </p><p>Must have strong communication skills, promptness, and thoroughness. This position actively supports Account Executives in maintaining the strength of established external relationships.</p>
We are looking for a detail-oriented Payroll Specialist to join our team on a contract basis in Washington, District of Columbia. In this role, you will manage payroll processes and ensure accurate and timely compensation for employees. The ideal candidate will bring expertise in multi-state payroll and proficiency with ADP Workforce Now.<br><br>Responsibilities:<br>• Process payroll for salaried employees across multiple states, ensuring accuracy and compliance.<br>• Utilize ADP Workforce Now to manage payroll operations and maintain employee records.<br>• Verify and reconcile payroll data to ensure adherence to company policies and regulations.<br>• Address and resolve payroll discrepancies, providing exceptional support to employees.<br>• Collaborate with HR and finance teams to ensure seamless payroll integration with other systems.<br>• Stay updated on federal, state, and local payroll laws to ensure compliance.<br>• Generate and distribute payroll reports for management review.<br>• Assist with payroll audits by preparing necessary documentation and data.
<p>The HR Coordinator supports the Human Resources department by assisting with employee relations, benefits administration, and recruitment. </p><p>This role requires strong communication, organization, and interpersonal skills.</p><p><br></p><p>Responsibilities:</p><p>• Assist with onboarding and offboarding processes, including background checks and new hire paperwork.</p><p>• Support benefits administration and respond to employee inquiries.</p><p>• Maintain HR records and ensure compliance with applicable laws and regulations.</p><p>• Schedule interviews and coordinate candidate communications.</p><p>• Assist with HR reporting and audits.</p><p><br></p>
We are looking for a detail-oriented Accounts Payable Clerk to join our team in Tysons, Virginia. This role requires strong organizational skills and accuracy in processing invoices and reconciling accounts. The ideal candidate will thrive in a dynamic, fast-paced environment and demonstrate proficiency in managing financial transactions effectively.<br><br>Responsibilities:<br>• Process and review approximately 200 invoices per week with precision and adherence to company standards.<br>• Perform matching, batching, and coding of invoices to ensure accuracy and compliance.<br>• Reconcile credit card transactions and vendor accounts to maintain financial accuracy.<br>• Conduct account reconciliations to identify and resolve discrepancies in a timely manner.<br>• Enter vendor invoices and payments into the system while maintaining organized records.<br>• Utilize Microsoft Excel to analyze data and support reporting needs.<br>• Manage check runs and ensure timely payments to vendors.<br>• Investigate and resolve issues related to missing or outstanding invoices.<br>• Maintain strong communication with vendors to address inquiries and discrepancies.<br>• Support monthly financial reporting and invoice processing tasks.
We are looking for a Lead PP& C Engineer to oversee the design, configuration, and management of advanced Microsoft 365 environments in Reston, Virginia. This role is ideal for a systems engineering expert with a passion for driving innovation, enabling user productivity, and ensuring secure and efficient technology adoption. You will collaborate across teams to deliver cutting-edge solutions and contribute to the growth of organizational capabilities.<br><br>Responsibilities:<br>• Design and configure scalable Microsoft 365 environments to enhance organizational efficiency.<br>• Lead the integration of AI-driven tools, including Copilot, to modernize workflows and improve productivity.<br>• Provide expert-level support and guidance for SharePoint, Power Automate, and Power Apps usage.<br>• Collaborate with cross-functional teams to develop and refine collaborative solutions.<br>• Conduct user training and enablement sessions to maximize technology adoption and engagement.<br>• Monitor and address Microsoft 365 resources, including Service Health, Message Center, and Secure Score, to ensure optimal performance and security.<br>• Diagnose and resolve complex system and application issues effectively.<br>• Research and implement new Microsoft 365 features, tools, and best practices to enhance system capabilities.<br>• Create and maintain comprehensive documentation of system architecture, requirements, and testing procedures.<br>• Mentor less experienced engineers to foster skill development and drive team improvements.
<p>We are looking for a dedicated Legal Assistant to join our team in Norfolk, Virginia. This Contract position offers an exciting opportunity to support attorneys and contribute to the smooth operation of a dynamic legal office. The role combines administrative tasks and legal support responsibilities, providing a chance to work closely with experienced litigators and corporate attorneys. Apply today! By sending an updated resume to Fana Belcher at [fana.belcher][at]roberthalf[dot][com].</p><p><br></p><p>Responsibilities:</p><p>• Manage time entry and billing processes for partners to ensure accuracy and timeliness.</p><p>• Handle receptionist duties, including greeting clients and managing front desk operations.</p><p>• Provide administrative support such as scheduling, correspondence drafting, and document preparation.</p><p>• Assist with trial preparation by organizing materials, editing legal documents, and coordinating logistics.</p><p>• Maintain case files and legal records using iManage and Aderant software.</p><p>• Conduct e-filing and manage court submissions for civil litigation and corporate cases.</p><p>• Oversee calendar management to ensure deadlines and appointments are tracked effectively.</p><p>• Collaborate with attorneys on commercial litigation and corporate-related tasks.</p><p>• Ensure all court filings and legal procedures are completed efficiently and in compliance with regulations.</p>
We are looking for an Accounting Clerk to join our team on a contract basis in Brentwood, Maryland. In this role, you will assist with maintaining accurate financial records, processing transactions, and supporting various accounting functions. This position is ideal for detail-oriented professionals with a strong background in bookkeeping and accounting tasks.<br><br>Responsibilities:<br>• Manage accounts payable and accounts receivable processes, ensuring accuracy and timely payments.<br>• Utilize QuickBooks to record financial transactions and maintain bookkeeping records.<br>• Process and verify invoices for payment, ensuring compliance with company policies.<br>• Perform data entry tasks to update financial databases and track transactions.<br>• Assist with expense reporting and budget reconciliation to support financial planning.<br>• Monitor and analyze cash flow to identify potential discrepancies or areas for improvement.<br>• Prepare financial reports for management to track company performance.<br>• Support inventory management by maintaining cost control measures and financial records.<br>• Collaborate with team members to streamline payment processing and credit card transactions.<br>• Ensure adherence to accounting standards and regulations in all financial activities.
<p>Our client in McLean, Virginia is seeking a detail-oriented <strong>Accounts Payable Specialist</strong> to join their team. This role is a great fit for someone who enjoys keeping things organized, catching discrepancies, and staying on top of the numbers.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Match, batch, code, and enter invoices for processing</li><li>Post and reconcile AP batches accurately</li><li>Investigate and resolve vendor inquiries and discrepancies</li><li>Reconcile sub-ledger activity to the general ledger</li><li>Assist with account reconciliations, chargebacks, and cash applications</li></ul>
<p>We are seeking a skilled HR Generalist to oversee all aspects of human resources practices and processes. As an HR Generalist, you'll play a critical role in supporting various HR functions and ensuring smooth day-to-day operations in the workplace. You will serve as a key partner between employees and management to promote a positive workplace culture.</p><p>Responsibilities:</p><p>• Administer employee benefits, FMLA, and leave of absence programs.</p><p>• Conduct onboarding, orientation, and offboarding activities.</p><p>• Handle employee relations issues and provide HR guidance to managers.</p><p>• Ensure compliance with employment laws and company policies.</p><p>• Manage HRIS data and prepare HR reports for leadership.</p><p><br></p>
