9 Results for Customer Service Manager Jobs in Shelton, CT

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Customer Service Representative

Stratford, Connecticut
onsite
Temporary to Hire
19.95 - 23.1 USD / Hourly
Job Description:Our client is seeking a Customer Service Representative to join their team. This role is ideal for someone who is professional, customer-focused, and skilled at handling inquiries with efficiency and care. The Customer Service Representative will serve as a key point of contact for customers, providing support, resolving issues, and ensuring a positive customer experience.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and/or chat in a timely and professional manner</li><li>Resolve customer concerns, complaints, and service issues with a solutions-oriented approach</li><li>Process orders, update account information, and maintain accurate customer records</li><li>Communicate clearly with internal departments to ensure customer needs are met</li><li>Follow up with customers regarding open issues or pending requests</li><li>Maintain a strong understanding of company products, services, and policies</li><li>Deliver a high level of service while meeting performance and productivity expectations</li></ul>Qualifications:<ul><li>Previous customer service, call center, or administrative support experience preferred</li><li>Strong verbal and written communication skills</li><li>Excellent problem-solving and conflict-resolution abilities</li><li>Comfortable using CRM systems and other business software</li><li>Strong attention to detail and organizational skills</li><li>Ability to multitask and work effectively in a fast-paced environment</li><li>High school diploma or equivalent required; additional education is a plus</li></ul>Benefits: Contract Employees are offered healthcare, 401k, Absence pay, and paid holidays
2026-10-01T00:00:00Z

Customer Service Representative

Hartford, Connecticut
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support customer interactions for a Contract position based in Hartford, Connecticut. This role is ideal for someone who communicates clearly, handles a steady volume of inquiries with professionalism, and provides dependable service across phone-based channels. The position focuses on assisting customers, processing requests accurately, and helping ensure a smooth and positive service experience. Responsibilities: • Respond to incoming customer calls and address questions, concerns, and service needs in a timely and courteous manner. • Place outbound calls when follow-up is needed to confirm details, provide updates, or resolve outstanding issues. • Enter orders and customer information into internal systems with a high level of accuracy and attention to detail. • Guide customers through products, services, and next steps while delivering clear and helpful information. • Document interactions thoroughly so records remain complete and up to date for future reference. • Resolve routine service issues independently and escalate more complex matters to the appropriate team when necessary. • Maintain consistent service quality while managing multiple inquiries in a fast-paced call center environment.
2026-09-30T00:00:00Z

Customer Service Representative

White Plains, NY
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a reliable and customer-focused Customer Service Representative to join our team. This role is responsible for providing exceptional service to customers while accurately processing transactions, handling cash, and maintaining financial accuracy. The ideal candidate will have previous cashier and cash handling experience, strong communication skills, and the ability to thrive in a fast-paced environment.
2026-09-30T00:00:00Z

Customer Service Representative

Tuckahoe, New York
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a Customer Service Representative to support clients in New York with responsive service and thoughtful problem-solving. In this role, you will help customers navigate technology solutions, strengthen long-term relationships, and coordinate with internal partners to address questions efficiently. This is an excellent opportunity for someone who enjoys working in a fast-paced setting and wants to grow with a company serving sports organizations and collegiate athletic programs. Responsibilities: • Respond to customer inquiries and provide timely support across phone, email, and related service channels. • Investigate product or service concerns, identify root causes, and partner with internal teams to bring issues to resolution. • Guide new clients through the onboarding process and help them become confident using company technology platforms. • Deliver ongoing customer education and support to encourage successful product adoption and satisfaction. • Maintain accurate client records, case notes, and account updates within CRM and related administrative systems. • Build trusted relationships with customer accounts by communicating clearly, following through on requests, and promoting a positive service experience. • Manage multiple service needs at once while keeping tasks organized and ensuring deadlines and follow-ups are completed. • Support account-related administrative activities, including documentation, data entry, and coordination of customer information.
2026-09-15T00:00:00Z

Customer Service Representative

Yorktown Heights, New York
onsite
Temporary / Contract
18 - 21 USD / Hourly
Our client is seeking a Contract Customer Service Representative to provide administrative and customer support in a stable, fast-paced office environment. This position is ideal for an administrative professional looking to expand their skill set and grow within a close-knit organization. The role will involve a combination of customer service, data entry, and general office support responsibilities, with opportunities for increased responsibility as the business continues to grow.
2026-09-30T00:00:00Z

Customer Service

Farmington, Connecticut
onsite
Temporary / Contract
18.05 - 20.9 USD / Hourly
We are looking for a detail-oriented Customer Service specialist to support billing operations for a contract position in Farmington, Connecticut. This role focuses on helping customers with billing-related questions while ensuring invoices, payments, and account records are handled accurately. The ideal candidate is organized, responsive, and comfortable working with financial data in a fast-paced environment. Responsibilities: • Create and distribute invoices, billing statements, and related account documents in line with established guidelines. • Apply incoming payments accurately, record transactions, and provide receipts or confirmations when needed. • Review account activity to reconcile balances, investigate discrepancies, and help resolve payment issues promptly. • Maintain thorough and organized billing records to support accurate documentation and audit readiness. • Respond to customer inquiries about charges, payment status, and account concerns with care and courtesy. • Prepare reports that summarize receivables activity, account status, and other billing-related financial information.
2026-09-28T00:00:00Z

Medical Customer Service Rep

Shelton, Connecticut
onsite
Temporary / Contract
18.05 - 20.9 USD / Hourly
We are looking for a Medical Customer Service Rep to support patients through a high-volume customer service environment in Shelton, Connecticut. This Long-term Contract position is ideal for someone who communicates with empathy, handles billing-related questions with confidence, and brings a solid understanding of medical terminology to daily interactions. The role focuses on delivering accurate information, documenting conversations carefully, and helping callers navigate healthcare-related concerns with professionalism. Responsibilities: • Respond to inbound patient calls and provide courteous, timely assistance for a wide range of service inquiries. • Explain billing matters, account details, and general healthcare-related questions in a clear and supportive manner. • Record call details accurately in Epic and other relevant systems while maintaining complete and organized documentation. • Use medical terminology appropriately to understand caller concerns and route issues to the correct team when needed. • Resolve routine service issues efficiently and escalate more complex cases according to established procedures. • Support positive patient experiences by listening carefully, confirming needs, and providing thorough follow-up information. • Maintain performance and quality expectations in a call center setting with consistent attention to accuracy and service standards.
2026-09-14T00:00:00Z

Customer Service/Order Entry Specialist

East Windsor Area, Connecticut
onsite
Permanent / Full Time
58000 - 70000 USD / Yearly
We are looking for a detail-oriented Customer Service/Order Entry specialist to join a growing manufacturing organization. This permanent position supports customers and internal teams by managing part quotations, entering orders, and helping maintain reliable after-market product availability. The role is well suited for someone who enjoys balancing customer communication, purchasing coordination, and administrative accuracy in a fast-paced environment. Responsibilities:<ul><li>Utilize SAP software to prepare accurate and detailed quotes for after-market parts.</li><li>Collaborate with suppliers to determine lead times and ensure timely delivery of parts.</li><li>Work closely with procurement teams in US and Europe to optimize inventory and meet customer demands.</li><li>Process customer orders efficiently and accurately.</li><li>Field customer inquiries.</li></ul>They offer fantastic benefits, work life balance, and a team atmosphere in a beautiful renovated office! To be consider apply today or email your resume to Kelsey.Ryan@roberthalf(.com)
2026-09-14T00:00:00Z

Supply Chain Manager

Newington, Connecticut
onsite
Permanent / Full Time
125000 - 150000 USD / Yearly
Supply Chain Manager (manufacturing industry)Direct-Hire / Permanent positionRobert Half contact: Drew.Schroll@RobertHalf com. Fully onsite role - 5 days per week in office Robert Half has partnered with a longstanding and valued client in their search of a new Supply Chain Manager to oversee a team of Buyers/Planners/Inventory Analysts and a manufacturing facility of $20M in inventory management. Ideal candidates will have proven experience as an established Supply Chain Manager within the manufacturing industry, with strong/effective negotiation and communication skills, and an ability to train and develop a team of Buyer/Planners. Responsibilities:<ul><li>Help lead the flow of direct materials from planning through delivery so production stays on track and customers receive orders on time.</li><li>Guide purchasing, planning, and procurement activities to make sure materials are available when needed while keeping costs and disruptions in check.</li><li>Support compliance with trade regulations by ensuring material transactions and records are accurate, complete, and properly maintained.</li><li>Partner with operations, finance, and materials teams to solve supply challenges, align priorities, and keep communication moving across the business.</li><li>Look for ways to improve processes that strengthen inventory accuracy, increase inventory turns, and help the team meet performance goals.</li><li>Use lean supply chain practices to simplify day-to-day work for buyers and planners and create more efficient materials management processes.</li><li>Build strong supplier relationships, monitor performance, and help identify opportunities to reduce costs and improve supply reliability.</li><li>Support annual inventory activities and maintain dependable material data that helps the team plan effectively and make informed decisions.</li></ul>Along with a target salary range of $120-150k (DOE), the total compensation package also includes annual bonus potential, multiple healthcare plan options, retirement plan with company match, and paid time off. For immediate consideration, please apply today and/or email your resume to Drew.Schroll@RobertHalf com. All inquiries will remain confidential.
2026-09-29T00:00:00Z

9 results for Customer Service Manager in Shelton, CT