13 results for Customer Service Representative in Sharonville, OH

Customer Service Representative

Dayton, OH
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join a non-profit organization in Dayton, Ohio. In this Contract to permanent position, you will play a vital role in supporting individuals transitioning from public housing to homeownership. This role requires strong organizational skills, excellent communication abilities, and a passion for helping others achieve their goals. Responsibilities:• Manage cases effectively, ensuring participants meet specific criteria for program eligibility.• Collaborate with public housing residents and voucher holders to explore pathways to homeownership.• Facilitate funding allocation by tracking participant progress and ensuring grant requirements are met.• Conduct meetings at various locations, delivering presentations and engaging with diverse groups.• Maintain detailed records and meet deadlines associated with grant funding and program requirements.• Provide consistent follow-up with participants to ensure they remain on track with the program objectives.• Assist with administrative tasks, including order entry and eligibility verification.• Respond to inbound and outbound calls with professionalism and a customer-focused approach.• Offer solutions to address challenges participants may face during their journey to homeownership.• Work closely with internal teams to ensure grant compliance and program success. For immediate consideration, call 937.224.8326.
2026-03-18T00:00:00Z

Customer Service Representative

Norwood, OH
onsite
Temporary
18 - 24 USD / Hourly
Do you have a passion for exceptional service and enjoy building positive relationships with clients and customers? Our team is seeking motivated Customer Service Representatives to support a variety of industries across the Cincinnati, OH area. This ongoing opportunity is perfect for individuals eager to grow their skills and launch rewarding careers. What You’ll Do: <ul><li>Respond to customer inquiries via phone, email, or chat in a detail oriented, courteous manner </li><li>Resolve issues efficiently, providing accurate information and ensuring first-contact resolution whenever possible </li><li>Document interactions, update records, and maintain confidentiality of customer data </li><li>Collaborate with other team members and departments to find timely solutions for complex cases </li><li>Recommend process improvements and escalate issues as needed </li><li>Uphold company values and deliver a positive brand experience</li></ul>
2026-03-23T00:00:00Z

Customer Service Representative

Cincinnati, OH
onsite
Temporary
18 - 18 USD / Hourly
We are seeking an attentive and reliable Customer Service Representative to support an upcoming conference in Cincinnati, Ohio. This contract position requires full availability for scheduled shifts during the event. The role involves assisting with various tasks to ensure a smooth and efficient experience for all attendees. Responsibilities: • Provide exceptional customer service by assisting attendees at the registration desk. • Manage guest inquiries and direct them to appropriate areas or resources. • Support the silent auction process, including setup, monitoring, and closing activities. • Act as a runner to deliver materials or handle urgent requests across the venue. • Ensure accurate order entry and maintain organized records during the event. • Assist guests by addressing any concerns or special needs promptly and with attention to detail. • Work collaboratively with the event team to maintain smooth operations. • Uphold a welcoming and detail-oriented demeanor throughout the conference. • Help with event breakdown and cleanup tasks as needed. • Adhere to the assigned schedule, including extended hours for specific roles.
2026-03-17T00:00:00Z

Customer Service Representative

Cincinnati, OH
onsite
Contract / Temporary to Hire
18 - 19 USD / Hourly
We are looking for an experienced Customer Service Representative to join our team in Cincinnati, Ohio. In this Contract to permanent position, you will play a crucial role in providing exceptional service to our customers, ensuring their needs are met with attention to detail and efficiency. The ideal candidate will have strong communication skills and a keen ability to handle multiple tasks in a fast-paced environment. Responsibilities: • Respond to inbound calls promptly and with attention to detail, addressing customer inquiries and resolving issues. • Manage call center operations by providing excellent customer service and maintaining a positive experience for all callers. • Perform accurate data entry, ensuring customer information is correctly recorded and updated. • Handle email correspondence with customers, delivering clear and concise communication. • Process orders efficiently, ensuring accuracy and timely completion. • Schedule appointments for customers while coordinating with internal teams as needed. • Handle outbound calls as required, maintaining a courteous and detail-oriented demeanor. • Utilize Microsoft Excel and Word to maintain records and generate reports. • Collaborate with team members to ensure customer service goals are met and exceeded. • Monitor and maintain customer satisfaction by proactively addressing concerns and feedback.
2026-03-26T00:00:00Z

Customer Service Coordinator

Fairfield, OH
onsite
Permanent
60000 - 70000 USD / Yearly
We are looking for a dedicated Customer Service Coordinator to join our dynamic team in Cincinnati Ohio. In this role, you will manage customer interactions and service operations, ensuring timely and accurate responses to client needs. The ideal candidate will thrive in a fast-paced environment and excel at building strong relationships with clients while overseeing service processes from start to finish. Responsibilities:• Develop and maintain strong client relationships by understanding their service history, preferences, and expectations.• Conduct site visits to assess client needs, foster relationships, and ensure satisfaction with completed projects.• Oversee the entire service call process, including intake, scheduling, dispatching crews, and ensuring timely completion.• Monitor open service orders, track progress, and follow up to ensure accuracy and adherence to deadlines.• Respond promptly to customer inquiries related to service needs, scheduling updates, and issue resolution.• Keep detailed records of service calls, technician notes, materials used, and client updates.• Review service reports and work orders for completeness and accuracy before submitting them for billing.• Collaborate with office staff and accounting teams to ensure efficient and timely invoicing.• Identify and resolve billing discrepancies by working closely with clients and internal teams.• Support business growth by identifying opportunities to expand the company’s commercial service portfolio and assisting with proposals and agreements.
2026-03-18T00:00:00Z

Sr. Customer Service Representative

Fairfield, OH
onsite
Temporary
22 - 22 USD / Hourly
We are looking for an experienced Sr. Customer Service Representative to join our team in Fairfield, Ohio. In this long-term contract position, you will play a vital role in ensuring seamless communication with suppliers and vendors while delivering exceptional customer service. The ideal candidate will possess strong organizational skills and a commitment to maintaining accurate data records. Responsibilities: • Communicate effectively with suppliers and vendors to follow up on orders and resolve inquiries. • Update pricing and quantities in the system to ensure accurate records. • Handle order entry processes with precision and attention to detail. • Manage the transfer and organization of data between systems as necessary. • Perform data entry tasks to maintain accurate and up-to-date information. • Deliver superior customer service to address client needs and concerns. • Utilize call center tools and resources to provide timely support. • Work efficiently within Windows PC environments to complete tasks. • Ensure compliance with TRICARE guidelines when applicable. • Collaborate with team members to streamline workflows and improve processes.
2026-03-20T00:00:00Z

Customer Experience Specialist

Newport, KY
onsite
Temporary
22 - 22 USD / Hourly
We are looking for a dedicated Customer Experience Specialist to join our team on a contract basis in Kentucky. This role involves providing contract support for the Order Management team during a scheduled team member leave. The ideal candidate excels at delivering exceptional customer service, managing order-related tasks with precision, and effectively collaborating with team members to ensure seamless operations. Responsibilities:• Accurately enter and validate orders, ensuring all entries are reviewed and approved by the team or manager.• Process and track shipment numbers upon request to maintain timely communication.• Provide quotes for component pricing and manage warranty claims efficiently.• Assist with order and portal management functions, adhering to established procedures.• Follow company protocols to meet deadlines and maintain service level agreements.• Communicate professionally with both internal teams and external stakeholders.• Support standard practices and contribute to maintaining operational consistency.• Collaborate effectively with a team of three to ensure smooth workflow during the coverage period.
2026-03-26T00:00:00Z

Sr Customer Service Representative

Fairfield, OH
onsite
Temporary
22 - 22 USD / Hourly
We are looking for a dedicated and experienced Senior Customer Service Representative to join our team in Fairfield, Ohio. In this long-term contract role, you will play a vital part in delivering exceptional support to internal and external stakeholders, ensuring smooth operations across various office functions. This position requires a proactive individual with strong analytical skills and the ability to troubleshoot discrepancies effectively. Responsibilities: • Provide outstanding customer service by promptly addressing inquiries and resolving concerns via email and other communication channels. • Oversee accounts payable processes, including invoice handling and discrepancy resolution. • Conduct thorough research to troubleshoot system errors and ensure seamless operations. • Maintain effective communication with partners and stakeholders to facilitate solutions and build strong relationships. • Accurately document and track issues, ensuring timely follow-up and resolution. • Collaborate with team members to identify process improvements and enhance efficiency. • Respond to inquiries related to office functions and provide detailed information as needed. • Analyze and resolve discrepancies in data or transactions to maintain accuracy. • Manage correspondence and ensure all communications are clear and precise. • Support additional administrative tasks to ensure smooth organizational workflows.
2026-03-23T00:00:00Z

2nd shift Customer Service Representative

Hebron, KY
onsite
Temporary
20 - 21 USD / Hourly
The Service Team is looking to add new members with a strong Customer Service mentality! 2nd shift Service Coordinators are needed to help customers navigate. These coordinators remain highly professional, courteous, and knowledgeable whilst working with customers and vendors alike.Responsibilities: • Provide excellent customer service while speaking with customers and vendors, in accordance with training• Resolve on-demand customer requests and provide customers with product and service information• Communicate clear expectations of costs and estimated time of arrival• Follow up with customers in a timely manner to keep them informed• Create service estimates, complete billing process and collect payments• Use sales skills to overcome customer objections and persuade prospects to proceed with service rather than shopping competitors• Provide sales information to interested prospects and forward contact information to an Inside Sales team member when necessary• Identify and escalate priority issues and route calls to appropriate resource• Achieve monthly targets for close percentage, gross profit per job and other targets Qualifications:• Two-year Associated Degree preferred, minimum High School diploma• Experience in (inbound and outbound) sales and customer service preferred• Logistics coordinators, freight brokers, dispatching experience is a plus• Able to provide exceptional customer service and amicably resolve disputes with customers and vendors• Able to work under pressure and handle multiple requests• Multi-tasking and Attention to detail are required• This position requires sitting at a work station carrying out a variety of both manual and computerized data entry and processing tasks• Experience effectively using computers and learning new computer programs• One weekend shift per week required• Flexibility with schedule to assist with a 24/7 365 environment (Will be required to work some holidays) Please note that this Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
2026-03-25T00:00:00Z

Customer Service Support: I (Junior)

Fairfield, OH
onsite
Temporary
22 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Fairfield, Ohio. In this long-term contract role, you will play a key role in providing exceptional support to customers, ensuring their inquiries are addressed efficiently. This position requires a proactive approach to problem-solving, strong communication skills, and the ability to manage multiple tasks in a fast-paced environment. Responsibilities: • Respond to customer inquiries via phone, email, or in person, delivering accurate and timely information. • Provide support with general office tasks, ensuring all documentation and processes are handled efficiently. • Conduct research to resolve customer issues or provide in-depth responses to inquiries. • Maintain thorough and effective email correspondence with clients and internal teams. • Assist with hiring-related processes, including scheduling and managing communication with candidates. • Troubleshoot customer concerns and escalate complex issues to the appropriate departments. • Deliver clear and precise communication to ensure customer satisfaction. • Collaborate with team members to improve service delivery and address common challenges. • Stay updated on company products, services, and policies to provide accurate information. • Ensure all customer interactions are logged and documented appropriately.
2026-03-24T00:00:00Z

Customer Service Support: I (Junior)

Fairfield, OH
onsite
Temporary
22 - 22 USD / Hourly
We are looking for a dedicated Customer Service Support team member to join our team in Fairfield, Ohio. In this role, you will play a key part in providing exceptional service by addressing inquiries, resolving issues, and ensuring customer satisfaction. This is a long-term contract position ideal for someone eager to grow their career in a supportive environment. Responsibilities: • Respond promptly to customer inquiries and provide accurate information. • Manage email correspondence efficiently and with attention to detail. • Conduct research to troubleshoot and resolve customer issues. • Assist in hiring processes and support onboarding activities. • Perform general office functions to ensure seamless operations. • Maintain clear and effective communication with customers and team members. • Address and resolve customer concerns with a focus on satisfaction. • Collaborate with team members to improve service delivery. • Ensure all tasks are completed onsite as required. • Document and track customer interactions for future reference.
2026-03-24T00:00:00Z

Member Services

Dayton, OH
onsite
Contract / Temporary to Hire
16.15 - 18.7 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Vandalia, Ohio. In this role, you will handle member services tasks with precision and attention to detail, ensuring smooth operations and excellent support. This is a Contract to permanent position, offering the opportunity for long-term growth within the organization. Responsibilities:• Perform accurate data entry into member portals, ensuring successful submission and confirmation.• Process enrollments and update eligibility records in a timely manner.• Reach out to vendors and respond to inquiries from representatives as needed.• Scan and index documents for efficient record-keeping.• Distribute mail and manage correspondence effectively.• Generate and review reports to support business operations.• Schedule appointments and maintain organized records.• Manage email correspondence, ensuring prompt and detail-oriented communication.• Provide outstanding customer service by answering inbound calls and resolving member inquiries. For immediate consideration, call 937.224.8326.
2026-03-20T00:00:00Z

Member Services

Dayton, OH
onsite
Contract / Temporary to Hire
16.15 - 18.7 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Vandalia, Ohio. This Contract to permanent position provides an excellent opportunity to move into a long-term role based on performance. The ideal candidate will possess strong organizational skills and a commitment to delivering high-quality service to members. Responsibilities:• Perform accurate data entry into member portals and validate submissions with confirmation numbers.• Process enrollments and maintain eligibility records efficiently.• Generate and analyze reports to support member services operations.• Communicate with vendors and representatives to address inquiries and resolve issues.• Manage mail distribution and ensure proper scanning and indexing of documents.• Respond to inbound calls professionally, addressing member questions and concerns.• Coordinate schedules and appointments to meet member needs.• Utilize Microsoft Excel and Word for documentation and reporting.• Handle email correspondence promptly to support member inquiries.• Maintain attention to detail while performing order entry tasks to ensure accuracy. For immediate consideration, call 937.224.8326.
2026-03-20T00:00:00Z