11 results for Customer Service Representative in Shakopee, MN

Customer Service Representative

White Bear Lake, MN
onsite
Contract / Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in White Bear Lake, Minnesota. In this role, you will assist customers with technical tooling solutions, ensuring their needs are met with professionalism and efficiency. This position offers a contract-to-permanent opportunity in the manufacturing industry, providing an excellent chance to grow within the company. Responsibilities: • Provide expert guidance to customers by understanding and communicating complex and technical tooling solutions. • Address customer inquiries and resolve issues to deliver optimal tooling recommendations. • Review customer applications and technical prints to identify the most suitable tooling solutions. • Collaborate effectively with team members, sales representatives, designers, and external distributors to ensure seamless customer interactions. • Maintain accurate records and handle data entry tasks using Microsoft Office tools and other systems. • Participate in regular communication with customers and co-workers, ensuring clarity and professionalism. • Utilize bilingual Spanish/English skills to assist a diverse customer base and communicate technical product information. • Support additional tasks and responsibilities as assigned by the supervisor.
2026-03-10T00:00:00Z

Customer Service Representative

Savage, MN
onsite
Temporary
23 - 25 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our client in the south metro, Minnesota area. In this long-term contract role, you will play a pivotal part in supporting customers and ensuring their needs are met with efficiency and professionalism. The ideal candidate will thrive in a fast-paced environment and possess strong communication and office skills. Responsibilities:<ul><li>Respond promptly to customer inquiries via phone, email, or other communication channels.</li><li>Provide accurate information about products, services, and company policies.</li><li>Resolve customer complaints and issues effectively while maintaining a positive demeanor.</li><li>Document and update customer records in the system to ensure information accuracy.</li><li>Collaborate with other departments to address customer concerns and improve service.</li><li>Assist in processing orders, returns, and other customer-related transactions.</li><li>Monitor and follow up on customer satisfaction to ensure quality service delivery.</li><li>Identify opportunities for improving processes and contribute to team efficiency.</li><li>Maintain a thorough understanding of company offerings to better assist customers.</li><li>Uphold the company’s values and standards in all interactions with clients.</li></ul>
2026-03-12T00:00:00Z

Customer Service Representative

Eden Prairie, MN
onsite
Temporary
13 - 13 USD / Hourly
We are looking for an experienced Senior Business Operations Coordinator to join our team in Eden Prairie, Minnesota. In this role, you will play a critical part in overseeing and optimizing business processes while ensuring operational efficiency. This is a long-term contract position within the health insurance industry, offering an excellent opportunity to contribute to impactful projects and collaborate with a dynamic team. Responsibilities: • Coordinate day-to-day business operations to ensure smooth and efficient workflows. • Manage hiring processes and liaise with offshore teams to meet staffing requirements. • Oversee tasks related to TRICARE and NIS processes, ensuring compliance and accuracy. • Collaborate with cross-functional teams to streamline operations and improve overall efficiency. • Monitor and analyze operational metrics to identify areas for improvement and implement solutions. • Support the development and execution of business strategies to achieve organizational goals. • Ensure proper documentation and reporting for all operational activities. • Facilitate effective communication between departments to align objectives and resolve issues. • Train and mentor team members to enhance their skills and knowledge. • Contribute to special projects and initiatives as needed.
2026-03-10T00:00:00Z

Customer Service Representative

Minneapolis, MN
remote
Temporary
16 - 18 USD / Hourly
We are looking for a dedicated and success-driven Customer Service Representative to join our team in Minneapolis, Minnesota. This is a long-term contract position in the higher education industry, where you will play a pivotal role in connecting with prospective learners and supporting their journey. If you thrive in a fast-paced environment and excel at delivering exceptional service, we encourage you to apply. Responsibilities: • Conduct outbound call campaigns to engage with leads, opportunities, and applications. • Reach out to prospective learners who have requested information and provide thoughtful guidance. • Support various call campaign initiatives based on organizational needs. • Assess the needs of prospects and ensure efficient transfers to the appropriate team or individual, often handling over 100 calls daily. • Serve as the welcoming point of contact for inbound callers and online chat inquiries. • Identify and address caller needs, ensuring seamless transitions to the correct departments. • Assist prospective learners, applicants, and current students with their inquiries and concerns. • Share best practices and collaborate with the team to enhance service delivery. • Perform administrative tasks and maintain accurate records as required. • Manage multiple workflow tasks effectively throughout the day.
2026-03-13T00:00:00Z

Member Services Representative

Saint Paul, MN
onsite
Temporary
19.95 - 23.1 USD / Hourly
We are looking for a dedicated and personable Member Services Representative to join our team in St. Paul, Minnesota. In this role, you will provide exceptional support to credit union members, ensuring their financial needs are met with care and professionalism. This is an on-site, long-term contract position offering the opportunity to make a meaningful impact through excellent customer service. Responsibilities: • Handle incoming and outgoing calls to assist members with inquiries, transactions, and account-related issues. • Provide comprehensive guidance to members about credit union services, benefits, and online banking tools. • Process cash transactions efficiently while maintaining a high standard of accuracy. • Assist members with opening and closing accounts, updating personal information, and resolving issues with debit cards. • Deliver personalized service by addressing member concerns thoroughly, ensuring satisfaction without focusing on quotas or sales. • Maintain detailed knowledge of credit union policies, procedures, and compliance regulations to provide consistent and accurate information. • Support members visiting the branch by creating a welcoming environment and fostering positive interactions. • Utilize computer systems and multi-line phone systems to manage member interactions effectively. • Collaborate with team members to ensure seamless service delivery and problem resolution. • Uphold the organization’s commitment to exceptional customer experiences through proactive and friendly communication.
2026-03-10T00:00:00Z

Customer Success Specialist

Champlin, MN
onsite
Permanent
45000 - 55000 USD / Yearly
We are looking for a dedicated Customer Success Specialist to join our team in Champlin, Minnesota. In this role, you will play a vital part in ensuring customer satisfaction by providing accurate information, responding to inquiries, and maintaining attentive relationships. This position offers the opportunity to collaborate with the sales team and contribute to a positive customer experience. Responsibilities: • Collaborate with the sales team to consistently meet customer service expectations and ensure satisfaction. • Provide detailed and accurate information on pricing, inventory availability, shipping costs, and delivery timelines. • Handle customer inquiries, prepare quotations, and initiate purchase orders with precision. • Process orders, changes, and returns in accordance with company policies and procedures. • Foster strong relationships with customers by delivering friendly and attentive support. • Calculate pricing, discounts, shipping fees, and sales margins efficiently. • Investigate and resolve customer concerns such as product quality issues or shipment delays. • Recommend additional products and services to customers and close sales opportunities. • Perform administrative tasks, including maintaining customer records and organizing order documentation.
2026-03-02T00:00:00Z

Representative, Customer Service - Skilled

Saint Paul, MN
remote
Temporary
18 - 20 USD / Hourly
The role provides critical support to customers across sales, promotions, installations, and general communications. This role ensures high-quality customer interactions, resolves complaints in accordance with consumer protection laws, and contributes to initiatives that enhance customer understanding and satisfaction. Key Responsibilities:· Provide customer service related to sales, sales promotions, product installations, and general communications.· Maintain strong customer relationships by addressing inquiries promptly and professionally.· Resolve customer claims and complaints fairly, effectively, and in alignment with consumer laws and company policies.· Develop and support organization-wide initiatives aimed at proactively informing and educating customers.· Create improvement plans based on feedback from customer surveys and satisfaction data.· Follow clearly defined procedures, guidelines, and work routines to ensure consistent service delivery.
2026-02-20T00:00:00Z

Client Services Associate

Minneapolis, MN
onsite
Permanent
60000 - 80000 USD / Yearly
We are looking for a Client Services Associate to join our team in Twin Cities. In this role, you will provide essential support to financial advisors by managing administrative and operational tasks while maintaining strong client relationships. This position involves frequent client interaction and collaboration with custodians, third-party software providers, and other business partners to ensure smooth operations. Responsibilities:• Develop and maintain effective relationships with clients to facilitate smooth account management.• Manage new account documentation, oversee account opening processes, and ensure timely follow-up for completion.• Handle various client service tasks, including account transfers, asset movements, and responding to service requests.• Stay updated on custodial operations, procedures, and industry standards.• Coordinate onboarding activities for new clients to ensure a seamless transition.• Schedule and prepare advisors for meetings with clients and prospects.• Address client inquiries, resolve service issues, and escalate concerns when needed.• Prepare and distribute performance reports to clients in a timely manner.• Utilize the firm's CRM system to document interactions, manage workflows, and maintain accurate client records.
2026-02-27T00:00:00Z

Client Relationship Manager

Minneapolis, MN
onsite
Permanent
55000 - 70000 USD / Yearly
We are looking for an experienced Client Relationship Manager to join our team in Greater Twin Cities area in Minnesota. In this role, you will support Financial Advisors by providing client support, ensuring smooth operations and excellent client service. This position is ideal for someone with strong problem-solving skills and a passion for delivering exceptional support in a dynamic, growth-oriented environment. Key Responsibilities:<ul><li>Oversee all operational aspects related to client management, including paperwork processing and execution of client requests.</li><li>Deliver high-quality service by understanding clients’ individual needs and responding promptly.</li><li>Work closely with Financial Advisors to ensure compliance with company policies and procedures.</li><li>Provide backup coverage for other support staff during periods of high volume or absence.</li><li>Utilize internal computer systems to support client service and drive business efficiency.</li><li>Serve as the main operational resource and first contact for Financial Advisors’ operational needs.</li><li>Maintain strict confidentiality at all times.</li><li>Research, resolve, and follow through on complex client account issues until resolution is achieved.</li></ul>If you are interested in joining a growing firm please contact Douglas Rickart on LinkedIn, call Doug at 612-804-2132 or apply through the link provided.
2026-02-26T00:00:00Z

Inside Sales Representative

Minneapolis, MN
onsite
Contract / Temporary to Hire
25.65 - 29.7 USD / Hourly
We are looking for a driven and efficient Sales Development Representative to join our team in Minneapolis, Minnesota. In this Contract to permanent role, you will play a key part in cultivating relationships with potential clients, engaging in strategic sales conversations, and driving business growth through targeted outreach. This position offers the opportunity to collaborate with field sales teams and contribute to impactful sales strategies. Responsibilities:• Serve as the first point of contact for prospective clients, delivering compelling messages about business planning, forecasting, and budgeting solutions.• Build and nurture leads with relevant experience by establishing rapport, cultivating relationships, and scheduling meetings or demonstrations for the sales team.• Engage in meaningful, value-driven discussions with prospects to effectively communicate the benefits of products and services.• Collaborate closely with field sales teams to develop and implement strategic Account-Based Sales Development plans.• Utilize Account-Based Marketing techniques to connect with the right audience at the optimal time with tailored messaging.• Proactively meet and exceed weekly and monthly sales targets, including metrics such as call volumes, forecasts, and meeting objectives.• Maintain efficiency and dedication while consistently delivering results that align with sales objectives.• Leverage outbound sales strategies to identify and engage potential clients, contributing to the overall growth of the business.• Monitor and assess sales activity to refine strategies and improve performance.• Utilize Salesforce and other platforms to track leads and manage sales activities effectively.
2026-02-26T00:00:00Z

Sales Development Representative

Minneapolis, MN
onsite
Temporary
24 - 27 USD / Hourly
Are you a driven sales professional looking to join a dynamic and growing team? A software company in Minneapolis is seeking a Sales Development Representative to help drive business growth. This is an incredible opportunity to get your foot in the door with a growing, energetic, and competitive organization! Responsibilities:<ul><li>Proactively reach out to prospective clients via phone, email, and online channels to generate leads and build relationships.</li><li>Qualify opportunities and schedule appointments for external sales representatives or product specialists.</li><li>Maintain a strong understanding of products and services to communicate features, benefits, and value to potential customers.</li><li>Manage a pipeline of opportunities using CRM tools and document all customer interactions and progress.</li><li>Collaborate with sales, marketing, and customer service departments to deliver a top-notch customer experience.</li><li>Meet or exceed monthly and quarterly sales targets.</li><li>Stay current with industry trends and competitors to identify new business opportunities.</li></ul>
2026-03-05T00:00:00Z