434 Results for Patient Service Representative Jobs in Secondary

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Senior Client Services Representative

San Diego, CA
remote
Temporary / Contract
42.00 - 56.00 USD / Hourly
Position OverviewOur client, a growing wealth management firm, is seeking a Senior Client Services Associate to support its advisory team and help deliver an exceptional client experience. This individual will play an integral role in managing client account administration, coordinating onboarding activities, supporting reporting processes, and ensuring day-to-day operations run smoothly. The Senior Client Services Associate will work closely with financial advisors, internal operations teams, and external partners to address client needs, maintain accurate records, and support efficient workflows. This role will also provide guidance to junior team members and contribute to the development of processes that enhance service delivery and support the firm's continued growth. The ideal candidate is proactive, detail-oriented, and comfortable balancing competing priorities in a client-focused financial services environment. Key Responsibilities<ul><li>Partner with financial advisors to coordinate client requests, manage service priorities, and ensure timely follow-up.</li><li>Facilitate new client onboarding, including preparing, processing, and tracking account documentation across relevant platforms.</li><li>Coordinate account maintenance requests, asset transfers, fund movements, and other account-related activities.</li><li>Assist with portfolio reporting, account reviews, and the preparation and reconciliation of client performance reports.</li><li>Manage advisor calendars and coordinate client meetings, appointments, and follow-up communications.</li><li>Serve as a reliable point of contact for internal teams, custodians, and other external partners to help resolve client service needs.</li><li>Maintain accurate client files, account records, and documentation in accordance with internal procedures and applicable regulatory requirements.</li><li>Collaborate with compliance and operations teams to support periodic reviews, documentation requests, billing processes, and reporting requirements.</li><li>Monitor outstanding client requests and account activity to ensure tasks are completed accurately and within established deadlines.</li><li>Identify opportunities to streamline workflows, improve consistency, and enhance the overall client and advisor experience.</li><li>Provide day-to-day guidance, training, and mentorship to junior client service team members.</li><li>Assist with developing and maintaining standardized procedures, workflows, and best practices.</li><li>Serve as a knowledgeable resource for client service and operational matters within the office.</li><li>Support the implementation of process improvements as the firm continues to grow.</li></ul>
2026-10-23T18:58:45Z

Outside Sales Representative

Oak Brook, IL
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for an efficient Outside Sales Representative to support a growing healthcare organization in Oak Brook, Illinois. This is a Long-term Contract position with the potential to transition into a permanent role based on performance and business needs. In this field-based opportunity, you will connect with community members at local events, promote wellness-focused services, and help drive appointment generation through relationship-building and consultative conversations. Responsibilities:• Participate in multiple community, wellness, and business events each day to create awareness of the organization’s services• Engage prospective customers in conversations about health, wellness, and chiropractic care in a friendly and informative manner• Identify interested individuals and encourage them to book appointments through effective consultative selling• Develop strong relationships with local residents, event attendees, and community partners to expand outreach efforts• Record daily activity, lead information, and follow-up details accurately in Salesforce• Represent the organization in public settings while maintaining a detail oriented and approachable presence• Travel within the local territory to attend scheduled events and outreach opportunities, including occasional weekend programs• Use company-provided technology to manage event activity and support field sales efforts The salary range for this position is $23 to $25. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-11-09T23:08:42Z

Patient Registration

Lewes, DE
onsite
Temporary / Contract
19.05 - 19.05 USD / Hourly
We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewes, Delaware. This role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Responsibilities:• Answer and manage a multi-line phone system, ensuring the smooth flow of communication• Deliver exceptional customer service, addressing patient inquiries and concerns promptly and professionally• Execute data entry tasks, keeping patient records up-to-date and accurate• Correspond via email, providing clear and concise information to patients and team members• Utilize strong interpersonal skills to build rapport with patients and enhance their experience• Employ Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage and organize files• Schedule appointments, ensuring a well-coordinated flow of patients• Adapt to varied shifts, demonstrating flexibility and commitment• Use your experience in customer-facing roles such as cashiers, bartenders, waiters, waitresses, etc., to enhance patient pacing and overall satisfaction.
2026-10-09T12:38:42Z

Membership Representative

Reston, VA
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are seeking a friendly, service-oriented Membership Representative to support member engagement, enrollment, and retention efforts. This role serves as a primary point of contact for prospective and existing members, answering questions, resolving issues, processing account updates, and promoting membership benefits and services. The ideal candidate has strong communication skills, attention to detail, and a passion for delivering excellent customer service. Responsibilities: Respond to member and prospective member inquiries by phone, email, and in personProcess new memberships, renewals, cancellations, and account changesExplain membership plans, benefits, policies, and program offeringsResolve member concerns in a timely and professional mannerMaintain accurate member records and update database systemsSupport outreach, retention, and satisfaction initiativesAssist with reporting, administrative tasks, and special projectsCollaborate with internal teams to ensure a positive member experience
2026-10-22T18:44:09Z

Inside Sales Representative

Jessup, MD
onsite
Permanent / Full Time
55000.00 - 65000.00 USD / Yearly
Robert Half has a new direct-hire opportunity for an Inside Sales Representative. In this job, you will serve as a primary point of contact for customers, providing expert product knowledge, account support, and sales assistance from within the office environment. This role focuses on building strong customer relationships, understanding customer needs, and delivering accurate product information to support purchasing decisions and long-term account growth. No outside sales or field sales activities are required. Please contact Cody Marshall at Robert Half to learn more. Key ResponsibilitiesAccount Management<ul><li>Manage and maintain assigned customer accounts through phone, email, and virtual communication.</li><li>Develop strong working relationships with customers by providing responsive and professional support.</li><li>Process customer inquiries, quotations, orders, and account-related requests.</li><li>Monitor customer purchasing activity and identify opportunities to improve service and account performance.</li><li>Coordinate with internal departments to ensure timely order fulfillment and customer satisfaction.</li><li>Maintain accurate customer records and account activity within the CRM system.</li></ul>Product Knowledge & Customer Support<ul><li>Become a subject matter expert on company products, applications, features, and benefits.</li><li>Provide customers with product recommendations based on their business needs and requirements.</li><li>Educate customers on product specifications, availability, pricing, and usage.</li><li>Support customers with technical and product-related questions, escalating complex issues when necessary.</li><li>Stay current on new products, product updates, and industry trends.</li></ul>Sales Support<ul><li>Generate and follow up on quotations and proposals.</li><li>Assist customers through the purchasing process and ensure a positive buying experience.</li><li>Identify cross-selling and upselling opportunities within existing accounts.</li><li>Collaborate with internal sales and operations teams to achieve company sales objectives.</li><li>Support customer retention efforts through proactive communication and service.</li></ul>
2026-10-30T13:53:43Z

Claims Representative Associate

Everett, WA
onsite
Temporary / Contract
21.00 - 22.00 USD / Hourly
We are looking for a Medical Biller/Claims Associate billing in Everett, WA. This Long-term Contract opportunity is ideal for someone who is organized, detail-focused, and comfortable working with medical documentation and payer submissions in a fast-paced customer service environment. Helpful to know EOB, medical billing and denial claims.Responsibilities:• Will review statementsObtain medical documentation from appropriate sources and prepare records for submission to insurance carriers based on claim needs.• Review incoming information for completeness, accuracy, and proper formatting before forwarding materials for claim processing.• Submit required documentation to insurance companies within established timelines and follow up on outstanding items as needed.• Maintain clear and accurate claim-related records, notes, and status updates across internal systems.• Communicate with internal teams, providers, or other stakeholders to resolve missing information and support timely claim handling.• Assist with day-to-day customer service tasks related to claim administration, documentation requests, and case updates.• Use assigned systems and tools to track workflows, monitor open requests, and ensure records are routed correctly.• Learn and apply department procedures during training and adapt to updates in processes or supporting platforms, including Epic when applicable.
2026-11-04T22:13:44Z

Bilingual Call Center Agent

San Diego, CA
remote
Temporary to Hire
23.00 - 25.00 USD / Hourly
We are seeking a professional and customer-focused Bilingual Spanish Call Center Agent to support inbound and outbound communications with English- and Spanish-speaking customers. The ideal candidate will have strong communication skills, a helpful attitude and the ability to resolve questions efficiently while delivering excellent service. Key Responsibilities:<ul><li>Handle inbound and outbound calls in both English and Spanish</li><li>Assist customers with questions related to products, services, accounts, appointments or orders</li><li>Provide accurate information and resolve routine issues in a timely and professional manner</li><li>Document customer interactions, concerns and resolutions in the system</li><li>Escalate complex issues to the appropriate department or supervisor</li><li>Meet call quality, productivity and attendance expectations</li><li>Maintain a positive and professional tone with all customers</li><li>Support additional customer service or administrative tasks as assigned</li></ul>
2026-11-07T00:18:50Z

Inside Sales Representative

Quakertown, PA
onsite
Temporary / Contract
24.00 - 28.00 USD / Hourly
Robert Half is looking for an Inside Sales Representative. In this role, you will be responsible for generating new business opportunities, engaging prospective clients, and supporting revenue growth through outbound outreach, lead follow-up, and relationship building. The ideal candidate is motivated, customer-focused, and comfortable working in a fast-paced, performance-driven environment. Responsibilities<ul><li>Reach out to prospective clients through phone, email, and other communication channels to generate sales opportunities.</li><li>Qualify inbound and outbound leads and identify client needs.</li><li>Build and maintain strong relationships with prospective and existing customers.</li><li>Present service offerings clearly and professionally to potential clients.</li><li>Manage and update customer information, activity, and pipeline details in sales systems.</li><li>Collaborate with internal teams to support lead generation and conversion efforts.</li><li>Prepare proposals, quotes, and follow-up communications as needed.</li><li>Meet or exceed individual activity goals and sales targets.</li><li>Stay informed on market trends and competitor activity.</li><li>Deliver a high level of customer service throughout the sales cycle.</li></ul>
2026-10-29T18:18:45Z

Associate Clinical Administrative Coordinator

Newark, NJ
onsite
Temporary / Contract
19.00 - 21.00 USD / Hourly
We are looking for an Associate Clinical Admin to support patient benefit screening and application processing in a hospital environment in Newark, New Jersey. This Long-term Contract position plays an important role in helping patients navigate coverage options, secure eligible state and federal assistance, and keep internal teams informed throughout the process. The ideal candidate brings strong communication, organization, and documentation skills, along with the ability to work effectively onsite in a fast-paced healthcare setting. Responsibilities: • Meet with patients in the hospital to gather information and guide them through available coverage and assistance programs. • Prepare and submit applications for appropriate public benefit programs while ensuring documentation is complete and accurate. • Review medical charts and related records to collect supporting details needed to move cases forward efficiently. • Follow up with state and federal agencies to monitor application progress and help resolve outstanding issues affecting determinations. • Communicate case updates clearly to hospital staff and respond to questions related to benefit status and next steps. • Maintain organized records of patient interactions, submitted materials, and pending actions to support timely follow-through. • Provide administrative support for additional client-specific tasks connected to coverage coordination and eligibility review.
2026-10-21T18:28:44Z

Workplace Experience Coordinator - Level 1

Houston, TX
remote
Temporary / Contract
28.00 - 28.00 USD / Hourly
We are seeking a customer-focused Workplace Experience Coordinator to support daily office operations and create a welcoming environment for employees, clients, and visitors. This role serves as the front-line representative of the workplace, providing reception, hospitality, event coordination, and administrative support while ensuring a high level of service throughout the office. Key Responsibilities<ul><li>Serve as the first point of contact for visitors, employees, and vendors.</li><li>Welcome guests, issue visitor badges and parking passes, and follow security procedures.</li><li>Answer and direct incoming calls. </li><li>Provide reception and hospitality support, including conference room setup and breakdown.</li><li>Coordinate catering orders, workplace events, meetings, and employee onboarding activities.</li><li>Manage office services such as mail distribution, office supplies, and vendor coordination.</li><li>Submit and track maintenance, janitorial, and facility-related work orders.</li><li>Respond to employee and guest inquiries and resolve issues with a customer-service mindset.</li><li>Support property-specific safety, security, and emergency procedures.</li><li>Assist with presentations, communications, and general administrative tasks as needed.</li></ul>
2026-10-30T12:03:55Z

Senior Recruiter

Norcross, GA
onsite
Permanent / Full Time
90000.00 - 95000.00 USD / Yearly
Robert Half's HR Solutions team is seeking an experienced, results-driven Senior Recruiter with a strong background in sales recruiting to support hiring initiatives for a client in Norcross, GA. This individual will be responsible for managing full-cycle recruitment for a variety of sales and customer-facing positions, including Customer Service Representatives (CSRs), Territory Sales Managers (TSMs), District Sales Managers (DSMs), and Executive District Managers (EDMs). The ideal candidate has a proven track record of identifying, attracting, assessing, and hiring high-performing sales professionals in a fast-paced, performance-driven environment. This recruiter will partner closely with hiring managers and business leaders to understand talent needs, develop targeted sourcing strategies, build strong candidate pipelines, and deliver quality hires that support business growth. This is a 100% onsite position in Norcross, Georgia, requiring a proactive, relationship-focused recruiter who can effectively manage multiple requisitions, engage passive candidates, and deliver an exceptional candidate experience. Key ResponsibilitiesFull-Cycle Recruiting<ul><li>Manage the complete recruitment lifecycle, from intake meetings and candidate sourcing through screening, interviewing, offer negotiation, and onboarding coordination.</li><li>Recruit for a diverse range of sales and customer-facing positions, including:</li><li>Customer Service Representatives (CSRs)</li><li>Territory Sales Managers (TSMs)</li><li>District Sales Managers (DSMs)</li><li>Executive District Managers (EDMs)</li><li>Manage multiple open requisitions simultaneously while maintaining recruiting quality and meeting established hiring timelines.</li></ul>Sales Talent Sourcing and Pipeline Development<ul><li>Develop and execute targeted sourcing strategies to identify qualified sales professionals across various markets and experience levels.</li><li>Proactively identify and engage passive candidates through LinkedIn Recruiter, job boards, professional networks, referrals, and other sourcing channels.</li><li>Build and maintain talent pipelines for recurring, high-volume, and specialized sales leadership positions.</li><li>Identify candidates with strong sales acumen, business development capabilities, customer relationship skills, territory management experience, and leadership potential.</li><li>Research relevant talent markets and competitor organizations to identify opportunities to attract top sales talent.</li></ul>Candidate Screening and Assessment<ul><li>Conduct phone screens and interviews to evaluate candidates' qualifications, sales experience, communication skills, career goals, and overall fit.</li><li>Assess candidates' ability to succeed in target-driven environments, manage customer relationships, develop business opportunities, and meet performance expectations.</li><li>Evaluate leadership, coaching, territory management, and team development experience for sales management positions.</li><li>Present qualified candidates to hiring managers with clear summaries of their experience, strengths, and alignment with role requirements.</li></ul>
2026-10-13T15:53:43Z

Loss Mitigation Collections Rep

Tempe, AZ
onsite
Temporary / Contract
22.00 - 22.00 USD / Hourly
Robert Half is partnering with a rapidly growing national mortgage and financial services company in Tempe they are currently looking for Mortgage Collections Representative – Loss Mitigation. This is an excellent opportunity for candidates looking to build a long-term career in financial services. Our client offers paid training, consistent permanent hours, and clear opportunities for career growth. The position is based in a modern, high-volume call center environment and is 100% on-site. Position Overview As a Loss Mitigation Collections Representative, you will handle incoming and outgoing calls with mortgage customers who are more than 60 days past due on their payments. In this role, you will communicate professionally and empathetically with customers to gather detailed financial information, accurately document account details, and identify potential financial solutions based on each customer's individual circumstances and eligibility. Key Responsibilities Handle a combination of inbound and outbound calls regarding delinquent mortgage accounts and outstanding payments. Assist customers with questions, account concerns, and available payment or loss mitigation solutions. Gather and accurately enter detailed customer financial information into internal systems. Provide clear, detail oriented, and empathetic customer service. Maintain accurate documentation of all customer interactions. Follow established compliance, quality assurance, and customer care standards. Participate in ongoing training, coaching, and performance development. Schedule | 40 Hours Per Week Monday–Friday schedules vary seasonally: Fall/Winter: 10:00 AM – 7:00 PM Spring/Summer: 9:00 AM – 6:00 PM Mandatory Monthly Saturday Rotation: One Saturday per month, working a half-day shift. Hours typically fall within one of the following schedules, depending on the time of year: 7:00 AM – 11:00 AM 8:00 AM – 12:00 PM Candidates must be comfortable working the required monthly Saturday rotation.
2026-11-03T15:18:43Z

Technical Support Rep

Sarasota, FL
onsite
Temporary to Hire
- USD / Hourly
We are looking for a Product Support Specialist to join a water industry organization in Sarasota, Florida. This contract opportunity with permanent potential is ideal for someone who enjoys solving technical issues, guiding customers through product use, and working cross-functionally to deliver a strong service experience. In this onsite role, you will support customers after the sale, help resolve instrument-related concerns, and contribute to accurate reporting and continuous improvement efforts across the support function. Responsibilities:• Investigate and resolve customer issues involving instruments, including hardware, electronics, software behavior, data output, and chemistry-related performance questions.• Lead post-implementation and post-sale training sessions to help customers use products effectively and confidently.• Guide users to the appropriate manuals, reference materials, and support resources so they can quickly find needed information.• Record service requests, warranty matters, product feedback, and quality-related concerns in internal systems with clear and complete details.• Prepare quotations for repairs and follow-up service work while coordinating return authorizations and tracking products sent in for service.• Maintain detailed case documentation that captures the reported issue, troubleshooting process, and final resolution for each interaction.• Work with quality and internal partner teams to escalate non-conformance concerns, monitor progress, and communicate updates back to customers.• Analyze recurring support trends, warranty activity, and ticket volume data, then prepare reports and dashboards for management review.• Create and refine customer-facing documentation and internal records, including product registrations, activity logs, and data cleanup efforts to improve accuracy.• Share customer insights with sales, engineering, product management, and other stakeholders to support product enhancements and process improvements.
2026-10-28T13:28:44Z

Administrative Assistant

East Syracuse, NY
onsite
Permanent / Full Time
43000.00 - 45000.00 USD / Yearly
Paul Grenga with Robert Half Permanent Placement is partnering with a great company in East Syracuse, NY on their search for a Customer Service Support Representative to join their team. In this role you will be a critical resource and support for a high-impact sales team. This is an in-office role with starting wage of $21 - $23 per hour based on experience and includes a comprehensive total benefits package. Responsibilities include but not limited to: Serve as the primary point of contact for customer inquiries, including answering calls, assisting walk-in customers, and processing fax and e-business orders with accurate pricing and product availability Act as a liaison between customers, the factory, and the sales team to ensure timely communication and resolution of requests Develop and maintain product knowledge to effectively address customer questions and promote services such as free delivery and custom solutions Coordinate inventory availability across the factory and three local WNY offices, ensuring prompt responses to all inquiries within the company’s 4-hour service commitment Manage inventory including restocking products, coordinating deliveries, and maintaining organized storage areas that reflect brand standards Build strong customer relationships by providing consistent support, identifying new product or service opportunities, and assisting with special requests Collaborate with sales, operations, and inside staff to deliver seamless service, promote value-added offerings, and uphold a culture of zero customer disappointments Serve as very occasional backup to small deliveries driver and light warehouse work Benefits / Perks: Comprehensive benefits plan including health/dental/vision and 401K with 3% match Company university training for detail oriented growth
2026-10-28T17:43:46Z

Client Services Representative

Newtown, PA
onsite
Permanent / Full Time
60000.00 - 80000.00 USD / Yearly
We are looking for a Client Services Representative to support a fast-paced public accounting environment. This role serves as a key point of contact for clients, helping ensure information is gathered accurately, timelines are met, and service remains consistent and dependable throughout the engagement lifecycle. The ideal candidate brings prior experience within an accounting firm and can confidently manage administrative, document, and client-facing tasks with a high degree of discretion. Responsibilities: • Serve as a primary contact for clients, providing timely updates and a responsive, service-oriented experience across routine interactions. • Organize and monitor the receipt of tax and accounting materials, ensuring documents are collected, sorted, and prepared for internal use. • Support the preparation, assembly, distribution, and status tracking of tax return packages to help keep engagements moving on schedule. • Draft engagement letters, written client communications, and other administrative materials needed to support daily operations. • Coordinate meetings and maintain calendars for team members, helping balance priorities and scheduling needs. • Keep client files accurate and current by managing electronic records and maintaining well-structured filing systems. • Track workflows and assist with document control and general administrative processes to improve visibility into outstanding tasks. • Reach out to clients regarding missing items or pending requests to help ensure required information is received by target deadlines. • Provide administrative support for invoicing and related accounting tasks while safeguarding confidential information.
2026-10-30T11:23:46Z

Senior Billing Representative

Sugar Land, TX
onsite
Temporary / Contract
17.00 - 17.23 USD / Hourly
We are looking for an experienced Medical Billing Specialist to support infusion-related billing and authorization activities in Sugar Land, Texas. This Long-term Contract position focuses on insurance verification, prior authorization processing, benefit review, and patient estimate preparation in a fast-paced healthcare setting. The role requires close attention to documentation, clear communication with patients, and strong knowledge of payer guidelines and compliance standards. Responsibilities:• Confirm insurance coverage, eligibility, and benefit details for infusion-related services before treatment is scheduled or provided.• Prepare and submit prior authorization requests with complete clinical and billing documentation to support timely payer review.• Examine medical records and physician documentation to determine whether submitted information meets payer requirements for infusion services.• Develop accurate patient cost estimates based on verified benefits, coverage limitations, and expected out-of-pocket responsibility.• Communicate with patients to explain authorization status, insurance details, and anticipated financial responsibility in a clear and thorough manner.• Coordinate with internal billing and clinical teams to resolve missing information, follow up on pending approvals, and prevent delays in service.• Maintain accurate records of benefit verification, authorization activity, and patient communication while following HIPAA and PHI standards.• Review payer responses and update account information to ensure billing workflows reflect the latest authorization and coverage outcomes.
2026-10-29T19:34:08Z

Insurance Follow-Up Specialist

Austin, TX
remote
Temporary / Contract
23.00 - 26.00 USD / Hourly
A Healthcare company is looking for a highly organized Insurance Follow-Up Specialist to support healthcare reimbursement operations. This Insurance Follow-Up Specialist focuses on confirming coverage details, securing required approvals, and keeping documentation current so claims and patient services move forward without unnecessary delays. The Insurance Follow-Up Specialist brings strong knowledge of insurance workflows, clear communication skills, and the ability to manage multiple priorities in a fast-paced medical setting. Key Responsibilities:• Confirm patient eligibility, plan benefits, and coverage limits before scheduled visits, treatments, or procedures.• Secure prior authorizations and pre-service approvals from payers for ordered medical services.• Audit account details to ensure insurance data is complete, accurate, and ready for billing activities.• Communicate with patients, providers, and insurance representatives to clarify benefit information, authorization updates, and out-of-pocket obligations.• Track outstanding, denied, or incomplete authorization requests and drive timely follow-up to reach resolution.• Maintain precise records in electronic medical records and billing platforms to support accurate reimbursement.• Investigate insurance-related issues that could interrupt care delivery or delay payment, and take steps to resolve them.• Follow payer policies, organizational standards, and applicable regulations throughout verification and authorization work.• Partner with administrative, billing, and clinical teams to strengthen patient access and revenue cycle performance. Benefits: Health, Dental, Vision, 401k, and Sick Time Off.
2026-11-06T22:43:42Z

Insurance Referral Coordinator

Blue Ash, OH
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for an Insurance Referral Coordinator to support prior authorization activities for prescription therapies and related healthcare services in Blue Ash, Ohio. This Long-term Contract opportunity is ideal for someone who can work closely with primary care teams, patients, and payers to help move referrals and approvals forward efficiently. The person in this role will help ensure requests are properly documented, submitted on time, and tracked carefully so patients can access the care and medications they need. Responsibilities: • Gather clinical notes, patient information, and provider documentation needed to prepare complete authorization submissions. • Send prior authorization requests to insurance carriers and proactively monitor them to help avoid delays in medication approval. • Work with primary care providers, patients, and payer representatives to clarify missing information and address questions tied to referral and authorization activity. • Track the progress of pending requests and communicate approvals, denials, and outstanding items to the appropriate healthcare staff. • Maintain accurate records of authorization actions, supporting documents, and status updates within secure systems. • Review payer rules and coverage criteria regularly to support compliant processing of prescription-related requests. • Identify recurring denial patterns and assist with follow-up steps such as appeals, corrections, and resubmissions when needed. • Support patient-facing coordination tasks, including appointment-related communication and record verification connected to referral workflows.
2026-10-13T19:08:42Z

Collections Representative

Minneapolis, MN
remote
Temporary / Contract
18.00 - 20.00 USD / Hourly
We are looking for a Collections Representative to support insurance follow-up activities for outstanding low-balance and denied claims in a remote, Long-term Contract role based in Minneapolis, Minnesota. This position works closely with an established revenue cycle team to improve claim resolution, secure appropriate reimbursement, and maintain accurate account records. The ideal candidate brings acute-care collections experience, strong payer knowledge, and the ability to balance quality standards with daily productivity goals. Responsibilities: • Review and pursue unpaid, low-dollar, and denied insurance claims with government and commercial payers to drive timely resolution and reimbursement. • Investigate account status by analyzing claim details, remittance information, payer correspondence, and supporting documentation to identify next steps. • Take action on denials, underpayments, and other claim issues by contacting payers, using online portals, and documenting outcomes thoroughly in the patient accounting system. • Maintain complete and accurate notes on account activity, follow-up efforts, and payment status to support compliance and continuity of work. • Meet defined productivity and quality targets while managing a consistent queue of accounts in a fast-paced collections environment. • Collaborate with team leadership and peers to address claim barriers, escalate complex cases when needed, and support overall departmental performance. • Apply knowledge of reimbursement guidelines, claim forms, and payer-specific requirements to strengthen collection outcomes and reduce repeat issues.
2026-11-04T21:08:47Z

Director of Customer Experience

El Segundo, CA
remote
Temporary / Contract
140000.00 - 170000.00 USD / Yearly
Primary Duties and Responsibilities:· Customer Experience Strategy: Own the strategy and roadmap for the full customer journey. Set clear goals and KPIs to improve customer experience, retention and automation and report on them regularly to the President and leadership team.· Retention and Lifetime Value: Make retention a driving force across the business. Partner with the marketing team to improve repeat purchase rate, subscription and replenishment programs, win-back efforts, and post-purchase education that turns first-time buyers into loyal customers.· Customer Service Operations: Manage our customer service agency that handles customer email, chat, phone, review response and social response. Review weekly reporting, set quality standards and KPIs, partner with brand to maintain training materials, and manage staffing levels.· Champion and Own AI and Automation: Drive our AI and automation strategy for customer support. Implement, train, and continually improve chatbots and AI agents that resolve common questions accurately and in our brand voice, and determine when to hand off to a human agent. Measure deflection, resolution, accuracy, and customer sentiment, and build a roadmap for what to automate next.· Tech Stack and Shopify Integration: Own the customer experience tech stack, including our tools for CRM, AI-agents, reviews, social response and loyalty. Partner with our e-comm team to ensure everything integrates cleanly with Shopify, Klaviyo, Aftership, Recharge and our fulfillment partners so every agent has the full customer picture.· Voice of the Customer: Mine tickets, chats, reviews, surveys, and social comments to identify trends, product issues, and unmet needs. Turn these insights into clear recommendations for product, marketing, and operations, and close the loop with the customer.· Policies and Cross-Functional Partnership: Own policies for shipping, returns, refunds, and guarantees, balancing customer goodwill with margin. Work closely with operations, fulfillment, and finance on order issues, and with marketing and product teams on launches, claims, and messaging so the support team is ready before every launch.· Reporting and Analytics: Build dashboards and regular reporting on CX performance and its impact on revenue, retention, and cost per resolution. Use data to make decisions on staffing, tools, and investments.
2026-10-28T14:18:45Z

Inside Sales Representative

Summit, NJ
onsite
Temporary / Contract
25.00 - 40.00 USD / Hourly
We are looking for an experienced Inside Sales Representative to support a Financial Services organization on a Contract assignment based in Summit, New Jersey. In this role, you will drive early-stage business development by connecting with senior stakeholders, generating strong opportunities, and helping expand visibility within key target accounts. This position is ideal for a sales candidate who is confident building prospect pipelines, coordinating meetings and demonstrations, and contributing to go-to-market readiness. Responsibilities:• Develop and maintain a focused pipeline of high-potential prospects ahead of upcoming market outreach initiatives.• Connect with executive-level contacts such as CMOs, Vice Presidents, and Directors to present relevant solutions and open the door to new business conversations.• Define and refine target customer profiles to improve prospecting precision and support strategic sales efforts.• Arrange introductory calls, stakeholder meetings, and product demonstrations with prospective clients to advance opportunities.• Work closely with leadership and revenue operations partners to align outreach activity with sales objectives and pipeline targets.• Increase market visibility by initiating conversations with priority brands and creating opportunities to build strong business relationships.• Monitor prospect interactions, outreach results, and pipeline movement to ensure accurate reporting and follow-through.• Support go-to-market preparation and launch planning for the January and February timeframe.
2026-10-21T21:43:44Z

Collections Representative

Bloomington, MN
onsite
Temporary / Contract
18.00 - 22.00 USD / Hourly
Are you an experienced Collections Representative looking to take the next step in your career? We are seeking motivated, detail-oriented professionals to join a leading Fortune 500 healthcare organization in a fully remote role! This is an exciting opportunity to work with a nationally recognized healthcare company while gaining valuable experience in medical billing, insurance collections, and revenue cycle operations. What You'll Do:<ul><li>Manage and follow up on outstanding healthcare accounts receivable balances to ensure timely payment and resolution.</li><li>Contact insurance companies, payers, and other responsible parties to investigate unpaid or underpaid claims.</li><li>Research and resolve billing discrepancies, denied claims, and payment issues.</li><li>Review account histories, insurance information, and payment records to determine appropriate next steps.</li><li>Utilize billing systems, payer portals, and internal resources to track collection activity and document account updates.</li><li>Meet productivity, quality, and collection goals while maintaining accuracy and professionalism.</li><li>Collaborate with internal teams to resolve complex billing and reimbursement issues.</li></ul>
2026-10-23T14:33:44Z

Inside Sales Representative

Concord, CA
onsite
Temporary to Hire
20.00 - 20.00 USD / Hourly
Robert Half's client is seeking an Inside Sales Representative for a hybrid position in Concord, CA. Are you someone who enjoys helping people, building relationships, and guiding customers toward the right solution? In this role, you'll connect with prospective customers and their families, understand their unique needs, and help them make informed decisions with confidence. If you're energized by meaningful conversations, sales goals, and helping others navigate important choices, we'd love to hear from you! This is a hybrid work arrangement after training is complete. Inside Sales Representative Responsibilities:<ul><li>Connect with inbound and marketing-generated leads to understand customer needs and recommend appropriate products and services.</li><li>Build trust with customers, caregivers, and family members through empathetic, consultative conversations.</li><li>Guide sales opportunities through the decision-making process and help customers take the next step when the timing is right.</li><li>Maintain detailed and accurate records of customer interactions, lead activity, and sales progress within company systems.</li><li>Conduct timely follow-up with prospective customers to nurture relationships and improve conversion outcomes.</li><li>Meet daily activity metrics, sales goals, and revenue objectives in a fast-paced environment.</li><li>Partner with team members and leadership to identify customer trends, common objections, and opportunities for improvement.</li></ul>What We're Looking For<ul><li>Previous experience in sales, customer service, call center, inside sales, admissions, or a customer-facing role.</li><li>Strong communication skills with the ability to build rapport quickly and effectively.</li><li>A consultative sales approach focused on understanding customer needs and creating positive experiences.</li><li>Comfort working in a goal-driven environment with performance metrics and sales targets.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to multitask, prioritize, and manage a high volume of customer interactions.</li><li>Proficiency with CRM systems, sales software, and Microsoft Office applications.</li><li>Reliable attendance and flexibility to work various shifts between 6:00 AM and 5:00 PM.</li><li>High school diploma or equivalent required; additional education is a plus.</li></ul>Why Join Us?<ul><li>Competitive compensation with performance incentives.</li><li>Comprehensive training and ongoing support.</li><li>Collaborative team environment with opportunities for growth.</li><li>Meaningful work helping customers make important decisions.</li><li>Stable schedule options within daytime operating hours.</li></ul>If you're interested in this Inside Sales Representative role, please apply today.
2026-11-09T16:48:45Z

Client Services Representative

Boston, MA
onsite
Temporary to Hire
35.00 - 48.00 USD / Hourly
We are seeking a professional and client-focused Client Services Representative to join our growing Financial Services team. This individual will serve as a primary point of contact for clients, providing exceptional service and support related to investment accounts, financial products, account maintenance, and operational inquiries. The ideal candidate is detail-oriented, organized, and committed to delivering a high-quality client experience while working collaboratively with advisors, portfolio managers, and internal operations teams. Key Responsibilities<ul><li>Serve as a primary contact for clients via phone, email, and in-person meetings.</li><li>Respond to client inquiries regarding account activity, investment statements, transactions, and service requests.</li><li>Assist with account opening, onboarding, transfers, and maintenance activities.</li><li>Process and monitor client paperwork, ensuring accuracy and completeness.</li><li>Coordinate client requests with advisors, investment professionals, custodians, and operations teams.</li><li>Maintain detailed and accurate client records within CRM and portfolio management systems.</li><li>Prepare client meeting materials, reports, presentations, and account documentation.</li><li>Support the collection and review of compliance and regulatory documentation.</li><li>Assist with money movement requests, account updates, beneficiary changes, and other service-related transactions.</li><li>Track outstanding client requests and ensure timely resolution.</li><li>Help identify opportunities to improve service processes and enhance the overall client experience.</li><li>Maintain confidentiality and safeguard sensitive client and financial information.</li><li>Stay informed on firm policies, procedures, and industry regulations.</li></ul>Qualifications<ul><li>Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field preferred.</li><li>3+ years of experience in financial services, investment management, asset management, corporate trust, loan administration, or client relationship management.</li><li>Strong understanding of capital markets, investment products, and financial services operations.</li><li>Knowledge of corporate trust, fund administration, loan servicing, syndicated loans, or related financial products.</li><li>Experience supporting institutional clients, asset managers, investment firms, banks, or alternative investment funds.</li></ul>
2026-10-23T20:43:44Z

Branch/Retail Banking Clerk

Sunnyvale, CA
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for a dependable and service-oriented Client Service Representative to support daily branch operations in California. This contract position is expected to run for 90 days and is ideal for someone who enjoys assisting customers, handling financial transactions accurately, and maintaining a detail-oriented branch experience. The role combines front-line client support with careful cash management, recordkeeping, and compliance with banking procedures. Responsibilities:• Process routine banking activity such as deposits, withdrawals, loan payments, and account-related requests with accuracy and efficiency.• Respond to client questions and resolve account concerns in a courteous, solutions-focused manner that supports a positive branch experience.• Explain available banking services, products, and promotional offerings to help customers identify appropriate solutions for their needs.• Maintain precise transaction records, protect confidential financial information, and use banking systems to document activity and prepare required reports.• Reconcile cash drawers at the end of each day, research any imbalances, and complete balancing tasks within established deadlines.• Organize and secure cash and coin for vault storage while following branch cash-control procedures.• Follow bank policies, security standards, and regulatory requirements when handling money, records, and sensitive customer data.• Keep the teller area orderly and detail-oriented while contributing to a welcoming environment for customers and team members.• Build strong relationships with branch clients through attentive service and consistent follow-through on routine banking needs.
2026-11-05T00:28:40Z

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