<p><strong>Primary Duties and Responsibilities:</strong></p><p>· <strong>Customer Experience Strategy:</strong> Own the strategy and roadmap for the full customer journey. Set clear goals and KPIs to improve customer experience, retention and automation and report on them regularly to the President and leadership team.</p><p>· <strong>Retention and Lifetime Value:</strong> Make retention a driving force across the business. Partner with the marketing team to improve repeat purchase rate, subscription and replenishment programs, win-back efforts, and post-purchase education that turns first-time buyers into loyal customers.</p><p>· <strong>Customer Service Operations:</strong> Manage our customer service agency that handles customer email, chat, phone, review response and social response. Review weekly reporting, set quality standards and KPIs, partner with brand to maintain training materials, and manage staffing levels.</p><p>· <strong>Champion and Own AI and Automation:</strong> Drive our AI and automation strategy for customer support. Implement, train, and continually improve chatbots and AI agents that resolve common questions accurately and in our brand voice, and determine when to hand off to a human agent. Measure deflection, resolution, accuracy, and customer sentiment, and build a roadmap for what to automate next.</p><p>· <strong>Tech Stack and Shopify Integration:</strong> Own the customer experience tech stack, including our tools for CRM, AI-agents, reviews, social response and loyalty. Partner with our e-comm team to ensure everything integrates cleanly with Shopify, Klaviyo, Aftership, Recharge and our fulfillment partners so every agent has the full customer picture.</p><p>· <strong>Voice of the Customer:</strong> Mine tickets, chats, reviews, surveys, and social comments to identify trends, product issues, and unmet needs. Turn these insights into clear recommendations for product, marketing, and operations, and close the loop with the customer.</p><p>· <strong>Policies and Cross-Functional Partnership:</strong> Own policies for shipping, returns, refunds, and guarantees, balancing customer goodwill with margin. Work closely with operations, fulfillment, and finance on order issues, and with marketing and product teams on launches, claims, and messaging so the support team is ready before every launch.</p><p>· <strong>Reporting and Analytics:</strong> Build dashboards and regular reporting on CX performance and its impact on revenue, retention, and cost per resolution. Use data to make decisions on staffing, tools, and investments.</p>
<p>We are looking for an experienced Inside Sales Representative to support a Financial Services organization on a Contract assignment based in Summit, New Jersey. In this role, you will drive early-stage business development by connecting with senior stakeholders, generating strong opportunities, and helping expand visibility within key target accounts. This position is ideal for a sales candidate who is confident building prospect pipelines, coordinating meetings and demonstrations, and contributing to go-to-market readiness.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain a focused pipeline of high-potential prospects ahead of upcoming market outreach initiatives.</p><p>• Connect with executive-level contacts such as CMOs, Vice Presidents, and Directors to present relevant solutions and open the door to new business conversations.</p><p>• Define and refine target customer profiles to improve prospecting precision and support strategic sales efforts.</p><p>• Arrange introductory calls, stakeholder meetings, and product demonstrations with prospective clients to advance opportunities.</p><p>• Work closely with leadership and revenue operations partners to align outreach activity with sales objectives and pipeline targets.</p><p>• Increase market visibility by initiating conversations with priority brands and creating opportunities to build strong business relationships.</p><p>• Monitor prospect interactions, outreach results, and pipeline movement to ensure accurate reporting and follow-through.</p><p>• Support go-to-market preparation and launch planning for the January and February timeframe.</p>
<p>Are you an experienced Collections Representative looking to take the next step in your career? We are seeking motivated, detail-oriented professionals to join a <strong>leading Fortune 500 healthcare organization</strong> in a fully remote role! This is an exciting opportunity to work with a nationally recognized healthcare company while gaining valuable experience in medical billing, insurance collections, and revenue cycle operations.</p><p><br></p><p>What You'll Do:</p><ul><li>Manage and follow up on outstanding healthcare accounts receivable balances to ensure timely payment and resolution.</li><li>Contact insurance companies, payers, and other responsible parties to investigate unpaid or underpaid claims.</li><li>Research and resolve billing discrepancies, denied claims, and payment issues.</li><li>Review account histories, insurance information, and payment records to determine appropriate next steps.</li><li>Utilize billing systems, payer portals, and internal resources to track collection activity and document account updates.</li><li>Meet productivity, quality, and collection goals while maintaining accuracy and professionalism.</li><li>Collaborate with internal teams to resolve complex billing and reimbursement issues.</li></ul>
<p>Robert Half's client is seeking an Inside Sales Representative for a hybrid position in Concord, CA. Are you someone who enjoys helping people, building relationships, and guiding customers toward the right solution? In this role, you'll connect with prospective customers and their families, understand their unique needs, and help them make informed decisions with confidence. If you're energized by meaningful conversations, sales goals, and helping others navigate important choices, we'd love to hear from you! This is a hybrid work arrangement after training is complete.</p><p><br></p><p>Inside Sales Representative Responsibilities:</p><ul><li>Connect with inbound and marketing-generated leads to understand customer needs and recommend appropriate products and services.</li><li>Build trust with customers, caregivers, and family members through empathetic, consultative conversations.</li><li>Guide sales opportunities through the decision-making process and help customers take the next step when the timing is right.</li><li>Maintain detailed and accurate records of customer interactions, lead activity, and sales progress within company systems.</li><li>Conduct timely follow-up with prospective customers to nurture relationships and improve conversion outcomes.</li><li>Meet daily activity metrics, sales goals, and revenue objectives in a fast-paced environment.</li><li>Partner with team members and leadership to identify customer trends, common objections, and opportunities for improvement.</li></ul><p>What We're Looking For</p><ul><li>Previous experience in sales, customer service, call center, inside sales, admissions, or a customer-facing role.</li><li>Strong communication skills with the ability to build rapport quickly and effectively.</li><li>A consultative sales approach focused on understanding customer needs and creating positive experiences.</li><li>Comfort working in a goal-driven environment with performance metrics and sales targets.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to multitask, prioritize, and manage a high volume of customer interactions.</li><li>Proficiency with CRM systems, sales software, and Microsoft Office applications.</li><li>Reliable attendance and flexibility to work various shifts between <strong>6:00 AM and 5:00 PM</strong>.</li><li>High school diploma or equivalent required; additional education is a plus.</li></ul><p>Why Join Us?</p><ul><li>Competitive compensation with performance incentives.</li><li>Comprehensive training and ongoing support.</li><li>Collaborative team environment with opportunities for growth.</li><li>Meaningful work helping customers make important decisions.</li><li>Stable schedule options within daytime operating hours.</li></ul><p>If you're interested in this Inside Sales Representative role, please apply today.</p>
<p>We are seeking a professional and client-focused <strong>Client Services Representative</strong> to join our growing Financial Services team. This individual will serve as a primary point of contact for clients, providing exceptional service and support related to investment accounts, financial products, account maintenance, and operational inquiries. The ideal candidate is detail-oriented, organized, and committed to delivering a high-quality client experience while working collaboratively with advisors, portfolio managers, and internal operations teams.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as a primary contact for clients via phone, email, and in-person meetings.</li><li>Respond to client inquiries regarding account activity, investment statements, transactions, and service requests.</li><li>Assist with account opening, onboarding, transfers, and maintenance activities.</li><li>Process and monitor client paperwork, ensuring accuracy and completeness.</li><li>Coordinate client requests with advisors, investment professionals, custodians, and operations teams.</li><li>Maintain detailed and accurate client records within CRM and portfolio management systems.</li><li>Prepare client meeting materials, reports, presentations, and account documentation.</li><li>Support the collection and review of compliance and regulatory documentation.</li><li>Assist with money movement requests, account updates, beneficiary changes, and other service-related transactions.</li><li>Track outstanding client requests and ensure timely resolution.</li><li>Help identify opportunities to improve service processes and enhance the overall client experience.</li><li>Maintain confidentiality and safeguard sensitive client and financial information.</li><li>Stay informed on firm policies, procedures, and industry regulations.</li></ul><p>Qualifications</p><ul><li>Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field preferred.</li><li>3+ years of experience in financial services, investment management, asset management, corporate trust, loan administration, or client relationship management.</li><li>Strong understanding of capital markets, investment products, and financial services operations.</li><li>Knowledge of corporate trust, fund administration, loan servicing, syndicated loans, or related financial products.</li><li>Experience supporting institutional clients, asset managers, investment firms, banks, or alternative investment funds.</li></ul>
<p>We are looking for a dependable and service-oriented Client Service Representative to support daily branch operations in California. This contract position is expected to run for 90 days and is ideal for someone who enjoys assisting customers, handling financial transactions accurately, and maintaining a detail-oriented branch experience. The role combines front-line client support with careful cash management, recordkeeping, and compliance with banking procedures.</p><p><br></p><p>Responsibilities:</p><p>• Process routine banking activity such as deposits, withdrawals, loan payments, and account-related requests with accuracy and efficiency.</p><p>• Respond to client questions and resolve account concerns in a courteous, solutions-focused manner that supports a positive branch experience.</p><p>• Explain available banking services, products, and promotional offerings to help customers identify appropriate solutions for their needs.</p><p>• Maintain precise transaction records, protect confidential financial information, and use banking systems to document activity and prepare required reports.</p><p>• Reconcile cash drawers at the end of each day, research any imbalances, and complete balancing tasks within established deadlines.</p><p>• Organize and secure cash and coin for vault storage while following branch cash-control procedures.</p><p>• Follow bank policies, security standards, and regulatory requirements when handling money, records, and sensitive customer data.</p><p>• Keep the teller area orderly and detail-oriented while contributing to a welcoming environment for customers and team members.</p><p>• Build strong relationships with branch clients through attentive service and consistent follow-through on routine banking needs.</p>
<p>This is on onsite position in Roanoke, VA!</p><p>We are offering a long-term contract employment opportunity for a Patient Care Coordinator! This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p>Entry level applies are welcome!</p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>Our client is seeking a driven and highly motivated <strong>Sales Representative</strong> to join their growing team. This role is responsible for generating new business, managing existing customer relationships, and driving revenue growth throughout an assigned territory. The ideal candidate will have experience selling <strong>capital equipment</strong>, preferably within the <strong>waste, recycling, scrap, or environmental services industry</strong>.</p><p>This is an excellent opportunity for a sales professional who enjoys building relationships, developing new business, and contributing directly to company growth.</p><p>Sales & Business Development</p><ul><li>Develop and execute a regional sales strategy to increase revenue and market share.</li><li>Manage and grow existing customer accounts while identifying and securing new business opportunities.</li><li>Promote products and equipment within the waste, recycling, scrap, and related industrial markets.</li><li>Generate new leads through cold calling, networking, referrals, and social selling.</li><li>Conduct market research to identify prospective customers, industry trends, and growth opportunities.</li><li>Consistently meet or exceed sales and revenue targets.</li></ul><p>Customer Relationship Management</p><ul><li>Serve as the primary point of contact for assigned regional customers.</li><li>Build and maintain strong, long-term customer relationships through exceptional service and support.</li><li>Present and demonstrate products to prospective and existing customers.</li><li>Provide accurate information regarding product specifications, pricing, availability, and delivery schedules.</li><li>Negotiate contracts and sales agreements to successfully close business opportunities.</li><li>Deliver outstanding post-sale support in partnership with operations and logistics teams.</li></ul><p>Territory & Market Analysis</p><ul><li>Monitor regional market trends, competitor activity, and pricing strategies.</li><li>Identify emerging opportunities and communicate key market intelligence to leadership.</li><li>Utilize customer feedback to recommend product improvements and enhancements.</li></ul><p>CRM & Reporting</p><ul><li>Maintain accurate sales activity, pipeline, and customer records within the CRM system.</li><li>Leverage CRM analytics to support territory planning and sales strategy.</li><li>Prepare regular sales forecasts, reports, and account updates.</li><li>Salesforce experience is preferred.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Work closely with engineering, manufacturing, production, and logistics teams to ensure customer expectations are met.</li><li>Coordinate delivery schedules and project timelines with internal teams and customers.</li><li>Ensure alignment between customer requirements and operational capabilities.</li></ul><p><br></p><p><br></p>
<p>Are you an experienced healthcare scheduling professional with strong Epic experience? We are partnering with a leading healthcare organization to identify three Remote Patient Schedulers<strong> </strong>who can provide immediate support across multiple clinic locations.</p><p><br></p><p>This is an excellent opportunity to join a collaborative patient access team where your ability to efficiently manage scheduling requests, navigate Epic, and coordinate authorizations will directly impact patient access to care.</p><p><br></p><p>Position Overview</p><p>As a Remote Patient Scheduler, you will work from a centralized scheduling queue, assisting patients with appointment scheduling, referrals, and insurance authorizations across multiple specialty clinics. The ideal candidate is detail-oriented, customer-focused, and comfortable managing a high volume of work while maintaining exceptional accuracy.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage incoming scheduling requests through Epic work queues</li><li>Schedule patient appointments across multiple clinic locations and specialties</li><li>Verify patient demographics and insurance information</li><li>Obtain, verify, and document referrals and insurance authorizations</li><li>Coordinate appointment availability with providers and clinic teams</li><li>Communicate appointment details, preparation instructions, and authorization requirements to patients</li><li>Ensure scheduling activities comply with payer and organizational guidelines</li><li>Accurately document all patient interactions within Epic</li><li>Maintain productivity and service-level expectations while delivering an exceptional patient experience</li></ul><p><strong>If you have Epic experience and enjoy helping patients navigate their healthcare journey, we encourage you to apply immediately. These openings are moving quickly, and our client is actively interviewing qualified candidates now.</strong></p><p><br></p>
<p>We are looking for a Patient Access Specialist to support front-end patient access activities for a healthcare organization in Bakersfield, California. This position is ideal for someone with at least 3 years of experience handling registration, scheduling, and insurance-related processes in a fast-paced clinical or hospital setting. The individual in this role will help create a smooth experience for patients by coordinating accurate intake information and ensuring administrative tasks are completed efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and collect demographic, contact, and medical coverage information with a high level of accuracy.</p><p>• Coordinate appointment bookings, rescheduling requests, and calendar updates to support efficient patient flow.</p><p>• Review insurance details and confirm eligibility, benefits, and required authorizations before services are provided.</p><p>• Guide patients through registration procedures and answer routine questions related to forms, appointments, and check-in expectations.</p><p>• Maintain complete and organized patient records while entering updates into the appropriate systems in a timely manner.</p><p>• Work closely with clinical and administrative teams to address access issues and support smooth front-desk operations.</p><p>• Resolve registration or scheduling discrepancies by following established procedures and escalating concerns when needed.</p>
<p>We are looking for a detail-focused <strong>Legal Admin </strong>to support a busy legal services environment in <strong>downtown Albany, New York</strong>. This Contract opportunity is ideal for someone who excels at administrative coordination, keeps multiple deadlines on track, and communicates confidently with clients and external partners. The position centers on managing legal advertising activities for newly formed LLCs, maintaining accurate documentation, and helping ensure each filing step is completed in a timely manner.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Coordinate publication requirements for newly formed LLCs.</li><li>Prepare and submit advertising information to designated newspapers.</li><li>Distribute advertisement proofs to clients and obtain necessary approvals.</li><li>Communicate with newspaper representatives regarding publication schedules and requirements.</li><li>Track publication status and maintain accurate records of active matters.</li><li>Obtain and organize affidavits of publication and related documentation.</li><li>Prepare and assemble filing packets for submission to the Department of State.</li><li>Ensure all records, filings, and supporting documents are complete and accurate.</li><li>Maintain electronic files and databases in accordance with departmental procedures.</li><li>Provide general administrative support and assist with additional office projects as assigned.</li></ul>
We are looking for an Associate Global Forwarding Agent to support international shipment coordination and customer service activities. This is a Contract position offering the opportunity to work closely with customers, internal teams, agents, and vendors to keep freight moving accurately and on schedule. The ideal candidate is organized, responsive, and comfortable managing documentation, shipment updates, and service-related inquiries in a fast-paced environment.<br><br>Responsibilities:<br>• Coordinate day-to-day activities for international shipments, from purchase order receipt through final cargo delivery, while keeping milestones on track.<br>• Review shipping instructions, routing details, Incoterms, documents, and key dates to maintain accurate and complete shipment records.<br>• Respond to customer questions with timely, attentive communication and provide support using foundational knowledge of global forwarding processes.<br>• Prepare and manage shipment-related documentation to help ensure compliance with customer procedures and operational standards.<br>• Assist with pricing activities by developing straightforward customer quotations and supporting rate-related inquiries.<br>• Work collaboratively with branch teams, overseas offices, external agents, and service providers to resolve issues and support shipment execution.<br>• Follow established standard operating procedures and customer-specific instructions to maintain consistent service quality.<br>• Monitor data accuracy across shipment files and update information promptly to support operational integrity.<br>• Contribute to a positive team environment and take on additional logistics or administrative tasks based on business needs.
<p>A Hospital in Tustin is in the need of <strong>Patient Registration Specialist </strong>to its Emergency Department team. The Patient Registration Specialist will play a pivotal role in ensuring patients are registered efficiently and accurately during critical moments. The Patient Registration Specialist will be tasked with admitting patients, collecting demographics and insurance information. This role requires strong communication skills, empathy, and the ability to thrive in a fast-paced healthcare environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Welcome patients and their families to the Emergency Department with professionalism and empathy.</p><p>• Collect and validate patient demographic and insurance information to ensure accuracy.</p><p>• Obtain and securely scan necessary documents, including identification and insurance cards.</p><p>• Explain financial responsibilities such as co-payments and assist patients with payment collection.</p><p>• Accurately input patient data into the electronic health record system.</p><p>• Collaborate with clinical staff to facilitate smooth patient flow and minimize delays.</p><p>• Address patient and visitor inquiries with a calm and supportive demeanor.</p><p>• Adhere to hospital policies and maintain compliance with organizational standards.</p><p>• Perform additional administrative tasks as required to support the department.</p><p><br></p><p><strong>Schedule: 40 hours/week; Monday - Friday</strong></p><p><strong>Shift: 2:00pm – 10:30pm</strong></p><p><br></p><p><strong>Benefits: </strong>Health, Dental, Vision, 401k, and Sick Time Off.</p>
We are looking for a Care Coordinator to support care management operations for a healthcare organization in Syracuse, New York. This contract-to-permanent position plays an important role in keeping referral, authorization, and service coordination activities organized and timely. The person in this role will work closely with clinical staff, community partners, and members to help ensure services are arranged efficiently and administrative processes run smoothly.<br><br>Responsibilities:<br>• Review authorization details for accuracy and enter information into internal databases with a high level of precision.<br>• Track approvals approaching expiration and follow up to help maintain uninterrupted service arrangements.<br>• Partner with case management and clinical staff to organize appointments, coordinate services, and support member care plans.<br>• Maintain regular communication with members and outside agencies to confirm services and address coordination needs.<br>• Contribute ideas during team discussions to improve workflows, reporting practices, and day-to-day operational efficiency.<br>• Prepare, monitor, and distribute assigned reports to support departmental oversight and service tracking.<br>• Complete administrative support tasks such as document management, correspondence, message handling, and record upkeep as needed.<br>• Assist with quality improvement efforts and carry out additional duties assigned by leadership to support team goals.
We are looking for a detail-oriented Gateway Agent to support international shipment coordination and customer service activities in Long Beach, California. This Long-term Contract position is ideal for someone who can manage shipping documentation, maintain accurate records, and communicate effectively with customers, carriers, agents, and internal teams. The role requires strong organization, sound judgment, and the ability to keep freight moving efficiently in a fast-paced environment.<br><br>Responsibilities:<br>• Coordinate air and ocean shipment activities from order receipt through final delivery, ensuring each step is completed accurately and on schedule.<br>• Prepare, review, and distribute shipping paperwork required for international freight movements, making sure documents are complete and released promptly to the appropriate parties.<br>• Monitor shipment milestones and provide timely updates to customers, overseas partners, carriers, and internal stakeholders to support smooth cargo flow.<br>• Enter and maintain shipment information in operational systems with a strong focus on accuracy, completeness, and master-level data integrity.<br>• Manage consolidation-related details such as routing, shipment status, terms of trade, and supporting records to ensure reliable documentation control.<br>• Handle operational tasks tied to freight execution, including carrier submissions, bill of lading updates, pre-alert preparation, tracking activities, and invoicing support.<br>• Apply critical thinking to resolve shipping issues, respond to changing customer needs, and keep operations aligned with service expectations.<br>• Build productive working relationships with vendors, network offices, and team members while supporting compliance with applicable laws, regulations, and standard procedures.
<p>We are looking for a detail-oriented Medical Billing Specialist to join a healthcare team in a contract-to-permanent position located in New Orleans, Louisiana. This role focuses on accurate claim processing, timely follow-up on unpaid balances, and effective resolution of billing issues across medical and dental accounts. The ideal candidate brings strong knowledge of insurance verification, coding support, and reimbursement workflows while maintaining a high standard of accuracy and customer service.</p><p><br></p><p>Responsibilities:</p><p>• Prepare, review, and submit medical and dental claims to insurance carriers with close attention to accuracy and compliance.</p><p>• Investigate denied, rejected, or underpaid claims and take appropriate action through corrections, appeals, or rebilling activities.</p><p>• Follow up on outstanding accounts to support collections efforts and help reduce aging receivables.</p><p>• Verify patient coverage, benefits, and plan details to ensure claims are billed correctly the first time.</p><p>• Apply knowledge of medical coding and dental terminology to support proper documentation and reimbursement.</p><p>• Communicate with insurance representatives, patients, and internal staff to resolve billing discrepancies and payment questions.</p><p>• Maintain organized billing records, update account information, and track claim status through resolution.</p><p>• Use Microsoft Excel and related systems to monitor billing activity, reconcile data, and prepare routine reports.</p>
<p><em>The salary range for this position is $70,000-$80,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong><u>Key Responsibilities </u></strong></p><p>Summary Responsible for all aspects of the real estate closing and ensures proper disbursement of funds.</p><p> </p><p><strong>Essential Duties </strong></p><p>● Prepares miscellaneous documents required at closing.</p><p>● Enters closing figures; balances and funds files.</p><p>● Ensures closing package is properly executed.</p><p>● Attends and manages real estate closings.</p><p>● Reviews title commitment and is responsible for collecting title clearance</p><p>● Reviews mortgage payoffs for accuracy and transmits payoff funds.</p><p>● Obtains special assessment letters from each municipality as well as working with local Department of Neighborhood Housing to acquire needed investor/rehab documents.</p><p>● Acts as the liaison between attorneys and lenders at closing.</p><p> </p>
<p>We are looking for a Customer Success Specialist in the Muskegon, MI area to support residents, contractors, and community partners with permit-related services. This Contract position is ideal for someone who enjoys delivering responsive customer service, managing detailed administrative processes, and keeping multiple requests moving efficiently. The person in this role will help guide customers through the permit lifecycle while maintaining accurate records and collaborating with internal technical staff to ensure dependable service. Possible contract to hire, 30 days minimum on contract, 100% onsite, Monday-Thursday, 7:30am-5:30pm, Fridays off. Start as soon as next day!</p><p><br></p><p>Responsibilities:</p><p>• Assist customers by phone, email, and in person with questions related to permits, application status, and building department services.</p><p>• Receive permit applications, review submitted information for completeness, and move requests through each stage of the approval and closeout process.</p><p>• Maintain organized records for permit files, correspondence, inspection documents, plans, drawings, and other departmental materials.</p><p>• Coordinate with inspectors and plan review personnel to support consistent workflows and timely communication across the permitting process.</p><p>• Monitor open permits and follow up on outstanding items to help keep applications, reviews, inspections, and final closures on schedule.</p><p>• Provide attentive support to contractors, government representatives, and members of the public while resolving service issues with sound judgment.</p><p>• Use office software and permitting systems to enter, update, track, and retrieve information accurately.</p><p>• Contribute to process consistency by helping document and uphold standard administrative practices within the building department.</p>
We are looking for a Real Time Specialist I to support contact center performance in Providence, Rhode Island. This Long-term Contract position plays a key role in tracking intraday operations, identifying staffing risks, and helping leadership maintain service goals in a hybrid environment with up to three onsite days per week. The person in this role will work closely with supervisors, vendor partners, and internal stakeholders to improve workforce efficiency, strengthen agent support, and respond to changing business conditions throughout the day.<br><br>Responsibilities:<br>• Track queue activity and representative performance throughout the day to help the team stay aligned with monthly service objectives.<br>• Review attendance and schedule adherence in real time, flagging unreported absences and escalating concerns to the appropriate scheduling resource.<br>• Identify operational issues such as extended calls, staffing gaps, or performance disruptions and alert leadership when intervention is needed.<br>• Coordinate with vendor management and support contacts to improve results and maintain effective outsourced contact center operations.<br>• Recommend intraday schedule updates based on live conditions, emerging trends, and observed agent behavior.<br>• Prepare daily updates on projected service performance and staffing needs, partnering with operations leaders on necessary adjustments.<br>• Revise short-term staffing projections by analyzing current volume patterns, handle times, and historical data to determine resource requirements.<br>• Build productive working relationships with supervisors, team leads, agents, and internal business partners to uncover opportunities for greater efficiency and stronger engagement.
<p> This is a contract position suited for someone who is organized, thorough, and comfortable managing shipment documentation, timelines, and communication across multiple parties. The person in this role will help keep freight moves on track from order initiation through final delivery while maintaining accurate records and providing timely updates.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate international freight activities from purchase order release through final cargo delivery, ensuring each shipment progresses according to customer expectations and service requirements.</p><p>• Review and maintain shipment records with a high degree of accuracy, including routing details, dates, documentation, and applicable trade terms.</p><p>• Respond to customer inquiries with clear, attentive communication and apply foundational logistics knowledge to support day-to-day service needs.</p><p>• Prepare straightforward to moderately complex pricing quotes by gathering shipment details and aligning them with established rate guidelines.</p><p>• Work closely with internal teams, overseas offices, agents, and external vendors to keep shipments moving efficiently and resolve issues quickly.</p><p>• Follow customer-specific standard operating procedures and help ensure compliance with documented processes throughout the shipment lifecycle.</p><p>• Monitor milestones and take action on routine shipment tasks to support on-time execution and consistent service performance.</p><p>• Contribute to a collaborative team environment and assist with additional logistics or administrative duties based on business needs</p>
We are looking for a welcoming and dependable Property Administrator to support onsite leasing and property operations in California. This contract position is ideal for someone who enjoys working with people, staying organized, and creating a positive experience for prospective tenants and visitors. The role combines front-facing customer support with administrative coordination and requires someone who is comfortable being active throughout the day. You will work closely with the sales and leasing team to help keep daily activities running smoothly.<br><br>Responsibilities:<br>• Welcome visitors and prospective tenants in a friendly and detail-oriented manner, ensuring they are connected with the appropriate sales or leasing representative.<br>• Coordinate and schedule appointments for tours, consultations, and follow-up meetings while maintaining accurate daily calendars.<br>• Lead property tours for prospective tenants, highlighting community features and answering general questions about the site.<br>• Provide light hospitality support by preparing refreshments such as bottled water and snacks for guests during visits and meetings.<br>• Assist with administrative assignments, including organizing information, tracking requests, and supporting day-to-day office operations.<br>• Gather pricing details and vendor quotes as needed to support property-related projects and operational needs.<br>• Follow direction from the onsite sales team to help manage guest flow, appointment readiness, and leasing support activities.<br>• Remain active and mobile throughout the property during the workday, including frequent walking between office and tour locations.
<p>We are looking for a Patient Financial Counselor to join a behavioral health organization in Naples, Florida on a contract basis. In this role, you will help patients and families make informed decisions about the financial aspects of mental health and substance use treatment by explaining coverage, anticipated costs, and support options. This position works closely with care teams and payers to reduce confusion, resolve coverage questions, and promote a positive patient experience. The schedule is Tuesday-Friday 12pm-8pm, and Saturday 8am-4pm.</p><p><br></p><p>Responsibilities:</p><p>• Review insurance plans to confirm eligibility, covered services, patient responsibility amounts, and other benefit details before or during treatment.</p><p>• Guide patients and family members through expected charges, payment expectations, and available options in a clear and supportive manner.</p><p>• Support individuals with completing financial assistance paperwork and connect them with appropriate funding resources when available.</p><p>• Communicate with insurance representatives to address authorization needs, verify coverage information, and help resolve billing-related concerns.</p><p>• Record financial conversations, benefit findings, and assistance activity accurately while following healthcare documentation standards and organizational policies.</p><p>• Deliver empathetic service during sensitive discussions, helping patients navigate complex financial matters with professionalism and care.</p><p>• Collaborate with internal teams involved in patient intake, billing, and financial services to ensure timely and accurate information sharing.</p>
<p><strong>Robert Half Permanent Placement</strong> is partnering with a leading manufacturer <strong>Lancaster, NY</strong> on their search for a <strong>Credit and Collections Manager </strong>to join their team due to an upcoming retirement. Starting salary is <strong>$65,000 - $85,000 d</strong>epending on experience<strong> </strong>and includes a<strong> </strong>comprehensive benefits package, excellent perks, and an extremely generous bonus structure after one year of employment.</p><p> </p><p><strong>Responsibilities include but not limited to:</strong></p><p> </p><ul><li>Leads credit and collections operations, overseeing customer credit analysis and maintenance of accounts receivable balances while reporting to the Director of Finance</li><li>Supervises Accounts Receivable representative and partners with Human Resources on hiring strategies and making final hiring decisions for open department roles</li><li>Manages team training on company and department policies, procedures, and best practices, and coordinates training needs with the training department</li><li>Oversees employee scheduling, time-off requests, workload distribution, performance reviews, and employee relations matters such as discipline and termination with Human Resources support</li><li>Reviews daily past-due balances in Oracle ERP to identify customers requiring payment follow-up and prepares customer accounts receivable aging reports</li><li>Works with managers and sales staff on major delinquent accounts that need escalated credit review or customer attention</li><li>Evaluates customer credit applications, researches financial information, and makes recommendations to the Director of Finance on credit terms</li><li>Reconciles cash receipts to customer accounts, follows up with customers on expected payment dates, supports management projects, and maintains confidentiality and ethical standards</li></ul><p><br></p>
<p>We are looking for an experienced Bank Operation Officer to support and strengthen operations in with our growing commercial bank client in the Twin Cities, Minnesota. This role is well suited for someone who can balance day-to-day operational oversight with risk awareness, process improvement, and cross-functional collaboration. The position plays a key part in maintaining accurate workflows, supporting regulatory compliance, and helping deliver dependable service across core operations functions.</p><p><br></p><p>Responsibilities:</p><p>• Perform and review a broad range of operations activities, ensuring transactions and account servicing tasks are completed accurately, efficiently, and in accordance with internal controls.</p><p>• Work closely with operations leadership to coordinate departmental priorities, guide daily workflow, support team development, and help resolve escalated service or processing issues.</p><p>• Contribute to technology-related initiatives involving the bank’s core and operational platforms, including process reviews, implementation support, testing, and procedural updates.</p><p>• Identify opportunities to streamline operations by improving workflows, strengthening documentation, and enhancing service for both internal partners and customers.</p><p>• Support loss prevention efforts by monitoring and addressing risks tied to fraud-related activity, and exception processing.</p><p>• Apply hands-on expertise across key banking functions such as wire activity, check handling, debit card support, remote deposit services, account maintenance, and deposit product servicing.</p><p>• Prepare and maintain procedures related to fraud claims and dispute handling, ensuring documentation aligns with applicable rules, certifications, and regulatory expectations.</p><p>• Assist with the implementation of policy, compliance, and regulatory changes that affect operations procedures and operational practices.</p><p>• Maintain organized digital records in line with retention standards and reinforce adherence to bank policies, risk controls, and applicable banking regulations.</p>
<p><strong>Job Summary</strong></p><p>The Sales Representative will drive revenue growth by identifying and pursuing new business opportunities, building strong client relationships, and closing sales deals. This role involves promoting our products or services to potential customers, meeting sales targets, and contributing to the overall success of the sales team. The ideal candidate is results-oriented, persuasive, and thrives in a competitive environment, with a passion for delivering exceptional customer value.</p><p><strong>Key Responsibilities</strong></p><ul><li>Prospect and qualify leads through cold calling, networking, and research to build a robust sales pipeline.</li><li>Conduct product demonstrations, presentations, and negotiations to effectively communicate value propositions and close sales.</li><li>Maintain and expand relationships with existing clients, identifying upsell and cross-sell opportunities to maximize revenue.</li><li>Achieve and exceed monthly, quarterly, and annual sales quotas while tracking progress using CRM tools.</li><li>Collaborate with marketing, product, and support teams to align on strategies and resolve customer issues.</li><li>Analyze market trends, competitor activities, and customer feedback to inform sales approaches and improve performance.</li><li>Prepare accurate sales reports, forecasts, and documentation to support data-driven decision-making.</li><li>Attend industry events, trade shows, and client meetings to represent the company and generate new leads.</li></ul>