<p>A busy specialty medical practice is seeking a dependable Medical Receptionist to support its front office and patient services team. The ideal candidate is personable, detail-oriented, and comfortable balancing patient interactions with scheduling and administrative responsibilities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Welcome patients and assist with check-in and check-out procedures.</li><li>Schedule appointments and coordinate provider calendars.</li><li>Verify patient demographics, insurance information, and eligibility.</li><li>Collect copayments and outstanding patient balances.</li><li>Answer incoming calls and respond to appointment inquiries.</li><li>Maintain accurate electronic patient records and scan documentation.</li><li>Coordinate with clinical staff regarding scheduling changes and patient needs.</li></ul><p><br></p>
<p>Patient Access Representative </p><p>Full Time - Monday-Friday - 7:30am-4:00pm</p><p><br></p><p>We are looking for a Patient Access Specialist to support patient intake and account setup for a hospital in New Hampshire. This contract opportunity with potential for a permanent role is ideal for someone who combines strong administrative accuracy with a compassionate approach to patient interactions. In this role, you will help ensure registration, insurance verification, documentation, and payment-related activities are completed correctly while maintaining compliance with organizational and regulatory standards.</p><p><br></p><p>Responsibilities:</p><p>• Manage patient admissions and pre-registration activities by gathering demographic details, insurance information, and required documentation before scheduled services.</p><p>• Create and update patient accounts with a high level of accuracy, including medical record assignment, order processing, and data entry needed for timely service delivery.</p><p>• Review insurance eligibility and benefit information, apply the correct plan details in the system, and support accurate billing and clean claim performance.</p><p>• Discuss financial responsibility with patients or guarantors, collect point-of-service payments and overdue balances, and explain available payment arrangements when appropriate.</p><p>• Guide patients, guardians, or guarantors through consent paperwork and required notices, ensuring signatures, supporting documentation, and educational materials are completed and distributed properly.</p><p>• Perform medical necessity screening for applicable services, communicate potential coverage limitations to Medicare patients, and document required notices in accordance with established procedures.</p><p>• Deliver courteous and empathetic service during in-person and phone interactions while following departmental policies and patient experience expectations.</p><p>• Use auditing and reporting tools to identify account issues, correct registration errors, and help maintain documentation quality across accounts, departments, and facilities.</p><p>• Provide audit results and related statistical information to leadership to support performance standards and operational accuracy.</p>
<p>We are looking for a Medical Secretary to support a busy university-affiliated healthcare office. This long-term contract opportunity is fully onsite and suited for someone who brings strong organization, compassion, and care to every patient interaction. The position plays a key role in coordinating appointments, managing administrative tasks, and helping patients navigate the office with confidence and care.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients upon arrival, guide them through check-in, and help create a detail-oriented and reassuring office experience.</p><p>• Collect, review, and update patient demographic, insurance, and registration details with a high level of accuracy.</p><p>• Coordinate appointment bookings, rescheduling, and calendar updates using the organization's scheduling and medical records platforms.</p><p>• Verify insurance information before visits and communicate clearly with patients regarding registration needs.</p><p>• Support the office manager with administrative duties such as maintaining records, preparing reports, and organizing daily workflow tasks.</p><p>• Build and update spreadsheets, generate routine data reports, and assist with presentation materials when needed.</p><p>• Enter information into office systems promptly while protecting confidentiality and maintaining complete documentation.</p><p>• Monitor inventory levels and place orders for office supplies to keep the department operating smoothly.</p><p>• Provide calm, courteous service to patients and clients, including those who may be upset or in urgent situations.</p>
We are looking for a Patient Access Representative to join a healthcare team in Cambridge, Minnesota on a Contract basis. This position plays an important role in creating a smooth arrival experience for patients while supporting accurate registration, insurance validation, and financial clearance activities. The ideal candidate will bring strong communication skills, attention to detail, and the ability to manage administrative tasks efficiently in a fast-paced clinical setting.<br><br>Responsibilities:<br>• Welcome patients and visitors professionally, creating a positive and supportive front-desk experience.<br>• Complete patient intake by entering and updating demographic, insurance, and contact information with a high degree of accuracy.<br>• Confirm coverage details, eligibility, and benefit information to help prevent billing issues and delays in care.<br>• Collect copayments, deductibles, and other patient-responsible amounts in accordance with established procedures.<br>• Guide patients through available financial assistance options and support them with required application steps.<br>• Maintain registration records, forms, and signatures within Epic and other relevant systems to ensure complete documentation.<br>• Investigate and correct account discrepancies or registration errors to support clean claim submission and efficient follow-up.<br>• Coordinate appointment scheduling changes and updates when needed to support patient access operations.
We are looking for a detail-oriented HIM Specialist I to support health information operations in Minnesota. This contract position focuses on handling protected health information across paper and electronic formats while ensuring accuracy, confidentiality, and timely service for internal and external customers. The ideal candidate brings a detail-oriented approach to medical records work, communicates effectively with team members, and follows healthcare regulations and quality standards in a fast-paced environment.<br><br>Responsibilities:<br>• Manage the intake, organization, storage, and retrieval of protected health information in both physical and digital record systems.<br>• Scan, index, and review medical documentation to help maintain complete, accurate, and accessible patient records.<br>• Process requests for medical records from internal departments and external parties in accordance with privacy guidelines and release procedures.<br>• Monitor record quality by identifying missing documentation, supporting deficiency tracking, and escalating issues when corrective action is needed.<br>• Collaborate with registration, clinical, and administrative teams to maintain efficient information flow and support coordinated patient care.<br>• Prepare reports and maintain documentation related to record activity, quality measures, and service turnaround expectations.<br>• Provide attentive customer service when responding to inquiries about patient records, documentation status, and release requests.<br>• Follow federal, state, and accrediting standards while protecting confidentiality and ensuring proper handling of sensitive health information.
<p>Our client in in the local government sector based in Baltimore, Maryland is seeking a detail-oriented Insurance Verification Specialist to join their team!</p><p>Responsibilities:</p><ul><li>Conducting regular follow up and communicating with clinic patients over the phone in a detail-oriented manner.</li><li>Schedule patient visits, including new patient appointments, follow up visits, rescheduling of missed appointments, laboratory tests, and/or other medical appointments</li><li>Collecting and entering patient information such as insurance details, income, and family size into the electronic medical record.</li><li>Utilizing clinical electronic medical records for data entry and management.</li><li>Conducting patient registration, which includes obtaining demographic information.</li><li>Ensuring data accuracy while entering into a spreadsheet and the electronic medical record.</li><li>Making phone calls to patients to gather necessary details for calculating federal poverty limit.</li><li>Monitoring patient accounts and taking actions when necessary.</li></ul><p><br></p>
<p>We are seeking a compassionate, professional, and detail-oriented Medical Receptionist to join a busy healthcare office in the Syracuse area. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while supporting daily front-office operations. This position requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced medical environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Greet and check in patients in a courteous and professional manner</li><li>Answer and direct incoming phone calls and respond to patient inquiries</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Verify patient demographics, insurance information, and medical records</li><li>Collect copays and process payments as needed</li><li>Maintain accurate patient files and electronic medical records (EMR)</li><li>Assist with patient registration and intake paperwork</li><li>Coordinate communication between patients, providers, and clinical staff</li><li>Handle incoming and outgoing mail, faxes, and medical documentation</li><li>Ensure compliance with HIPAA and confidentiality regulations</li><li>Perform other administrative and clerical duties as assigned</li></ul><p><br></p>
<p>We are looking for a Long-term Health Customer Service Associate to support patient registration and front-line service activities for a healthcare team in Roanoke, Virginia. This Long-term Health Customer Service Associate position is well suited for someone who enjoys helping patients, managing high-volume interactions, and providing accurate information in a fast-paced medical environment. The Long-term Health Customer Service Associate role includes <strong><u>rotating weekend</u></strong> coverage and offers shift differential pay, making it a strong opportunity for candidates with customer-facing or patient support experience.</p><p><br></p><p>Responsibilities:</p><ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul>
We are seeking Customer Service Representatives to support members enrolled in Medicare and Medicaid programs. This is an excellent opportunity for individuals with healthcare customer service experience who enjoy helping others and providing exceptional phone, chat, and email support. <br> In this role, you will serve as a key point of contact for members, assisting with questions, scheduling needs, insurance verification, and general account support. Successful candidates will have strong communication skills, detail oriented phone presence, attention to detail, and the ability to navigate multiple systems efficiently. <br> Responsibilities Handle inbound and outbound calls with Medicare and Medicaid members Respond to member inquiries through phone, email, and chat platforms Obtain and update patient information accurately in scheduling systems Verify insurance eligibility and identify payer sources Review and update demographic information and consent forms Schedule and reschedule appointments as needed Route messages or transfer calls to physicians, nurses, or appropriate departments Create new patient accounts when necessary Import registration documents into electronic health records (EHR) Maintain patient confidentiality and adhere to all HIPAA and company policies
<p>We are looking for an experienced Revenue Cycle Director to oversee all aspects of the healthcare revenue cycle, including patient access, insurance verification, medical billing, coding, claims management, denials, collections, and reimbursement optimization for a client in the Lafayette area. This role is responsible for driving operational efficiency, maximizing revenue capture, ensuring regulatory compliance, and improving overall financial performance.</p><p><br></p><p>Responsibilities:</p><ul><li>Lead and manage revenue cycle operations from patient registration through account resolution.</li><li>Oversee billing, coding, claims submission, denial management, and collections activities.</li><li>Monitor and improve key revenue cycle metrics, including AR days, clean claim rates, cash collections, and denial rates.</li><li>Ensure compliance with Medicare, Medicaid, commercial payer requirements, HIPAA, and other healthcare regulations.</li><li>Partner with physicians, clinical leadership, finance, and IT teams to improve documentation, charge capture, and reimbursement outcomes.</li><li>Develop and implement process improvements, productivity standards, and quality initiatives.</li><li>Lead, mentor, and develop revenue cycle staff and managers.</li><li>Support revenue cycle system implementations, upgrades, and workflow optimization efforts.</li></ul><p><br></p>
<p>We are looking for a welcoming and organized individual to support front-desk operations for our client in Canyon Country as a Medical Receptionist. This contract Medical Receptionist position focuses on creating a positive experience for patients while managing registration, insurance intake, and routine administrative support. The person in this role will work closely with medical assistants, clinicians, and nursing staff to help keep daily patient flow efficient and accurate. Apply to become a Medical Receptionist today!</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients upon arrival, guide them through check-in, and ensure each visit begins with a courteous and friendly experience.</p><p>• Collect and update patient demographic details, insurance information, and registration records with a high level of accuracy.</p><p>• Place appointment reminder calls and help confirm schedules to support attendance and clinic efficiency.</p><p>• Scan, index, and organize patient-related documents so records remain complete and easy to retrieve.</p><p>• Perform day-to-day front office tasks such as handling clerical paperwork, managing intake materials, and supporting reception coverage.</p><p>• Coordinate with clinical team members, including medical assistants, nurses, and providers, to keep patient visits moving smoothly.</p><p>• Verify coverage details and assist with insurance-related documentation as part of the registration process.</p><p>• Use computer-based systems and electronic medical record tools to enter, review, and maintain patient information.</p>
<p>We are looking for a Patient Access Specialist to support patient-facing operations across urgent care and outpatient laboratory settings in Nashua, NH. This Long-term Contract opportunity is ideal for someone who enjoys helping patients, managing front-end access tasks, and working in a fast-paced healthcare environment. The role includes a rotating schedule that may involve weekdays, alternating weekends, and on-call coverage after training. Candidates with customer service experience and familiarity with healthcare registration systems will be well positioned for success.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors professionally, creating a positive first impression in urgent care and outpatient lab environments.</p><p>• Complete registration activities accurately, including demographic updates, insurance verification, and collection of required intake information.</p><p>• Coordinate patient access workflows by confirming eligibility, securing authorizations when needed, and supporting benefit-related inquiries.</p><p>• Respond to inbound phone calls and patient questions with professionalism, clarity, and a service-oriented approach.</p><p>• Use electronic health record and patient access platforms to document activity, maintain records, and support efficient scheduling and check-in processes.</p><p>• Assist with billing-related intake tasks by ensuring account information is complete and aligned with organizational standards.</p><p>• Support rotating coverage needs, including alternating weekend schedules and on-call responsibilities following training.</p><p>• Work collaboratively with clinical and administrative teams to maintain smooth patient flow and timely service delivery. </p>
<p>We are looking for a Patient Access Specialist to support patient intake and account setup for hospital services in Bangor, Maine. This Long-term Contract position focuses on creating an efficient, respectful registration experience while maintaining accurate records and meeting compliance standards. The ideal candidate will combine strong customer service skills with attention to detail to help patients, families, and care teams navigate the admissions and pre-registration process.</p><p><br></p><p>Available Schedule:</p><p>Overnight </p><p><br></p><p>12pm -12am Thursday, Friday, Saturday</p><p><br></p><p>Responsibilities:</p><p>• Manage patient admissions, registration, and pre-registration activities for hospital services while ensuring complete and accurate account information.</p><p>• Gather and update demographic, insurance, and financial details through direct patient interaction as well as inbound and outbound calls before scheduled visits.</p><p>• Review physician orders, assign medical record numbers correctly, and perform documentation and compliance checks to support accurate account creation.</p><p>• Explain consent documents and patient-facing forms, obtain required signatures, and provide clear instructions related to treatment, coverage, and next steps.</p><p>• Verify insurance eligibility, enter benefit information into the system, and support clean claim submission through precise plan selection and data entry.</p><p>• Discuss patient financial responsibility, collect point-of-service payments and outstanding balances, and present available payment plan options when appropriate.</p><p>• Screen accounts for medical necessity requirements, issue applicable beneficiary notices and educational materials, and document distribution according to policy.</p><p>• Use auditing and reporting tools to identify account issues, correct errors, and provide timely accuracy data to Patient Access leadership.</p><p>• Deliver compassionate, service-focused support in every interaction while consistently following organizational policies, quality standards, and regulatory requirements.</p>
<p>We are seeking a friendly, professional, and organized Medical Receptionist to support the front desk operations of a busy healthcare practice. This individual will be responsible for creating a welcoming experience for patients while assisting with scheduling, registration, insurance verification, and general administrative support. The ideal candidate has strong customer service skills, excellent attention to detail, and the ability to remain calm and professional in a fast-paced medical environment.</p><p><br></p><p>Responsibilities</p><ul><li>Greet and check in patients in a professional and welcoming manner</li><li>Answer incoming phone calls and assist patients with questions and scheduling</li><li>Schedule, confirm, reschedule, and cancel patient appointments</li><li>Register new patients and update demographic and insurance information</li><li>Verify insurance eligibility and benefits</li><li>Collect copays, deductibles, and patient balances when applicable</li><li>Maintain accurate and confidential patient records</li><li>Communicate with physicians, nurses, medical assistants, and other clinical staff</li><li>Assist patients with forms, referrals, authorizations, and general inquiries</li><li>Monitor patient flow and communicate delays or scheduling changes</li><li>Scan, upload, and maintain medical documentation</li><li>Follow HIPAA and patient confidentiality requirements</li><li>Assist with medical records requests and administrative paperwork</li><li>Maintain a clean, organized, and professional front desk area</li><li>Provide additional administrative support as needed</li></ul><p><br></p>
We are looking for a detail-oriented Medical Scheduler to support patient access and appointment coordination in Seattle, Washington. This Long-term Contract position focuses on creating an organized, responsive scheduling experience while helping patients navigate appointments and basic registration needs. The ideal candidate brings strong communication skills, accuracy with patient information, and a service-minded approach to assisting individuals throughout the scheduling process.<br><br>Responsibilities:<br>• Coordinate and confirm patient appointments across providers, clinics, or service lines while maintaining an efficient calendar.<br>• Reach out to patients by phone or other approved channels to arrange visits, provide updates, and address routine scheduling questions.<br>• Enter and update demographic and appointment information in the appropriate systems with a high level of accuracy.<br>• Guide patients through scheduling procedures and help them understand available appointment options based on established workflows.<br>• Review scheduling details to reduce conflicts, missed visits, and incomplete patient records.<br>• Communicate professionally with patients and internal teams to support timely access to care and smooth appointment coordination.
<p>This is on onsite position in Roanoke, VA!</p><p>We are offering a long-term contract employment opportunity for a Patient Care Coordinator! This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p>Entry level applies are welcome!</p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>We are looking for a <strong>Customer Service Representative</strong> to support patient access operations in Lewes, Delaware. This contract opportunity with permanent potential is ideal for someone who enjoys helping patients, managing important registration details, and delivering attentive service in a fast-paced healthcare setting. The person in this role will handle patient account preparation, verify key information, and communicate clearly with patients and provider offices to help ensure a smooth care experience.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Prepare patient accounts in advance of scheduled visits by gathering and updating demographic, coverage, and related registration details.</p><p>• Respond to inbound and outbound calls to obtain missing information, explain next steps, and provide clear guidance to patients before appointments.</p><p>• Review physician orders for completeness, process documentation accurately, and support medical necessity and compliance-related checks.</p><p>• Create and maintain accurate patient records, including assigning medical record numbers and confirming account data is entered correctly.</p><p>• Collect insurance information, verify financial responsibility, and discuss point-of-service payments, prior balances, and available payment arrangements.</p><p>• Provide patients with instructions related to their upcoming services so they understand registration and visit requirements.</p><p>• Use designated electronic medical record platforms and supporting tools to document activity, access account information, and complete workflows efficiently.</p><p>• Deliver courteous, service-focused support that contributes to a positive patient experience and strong customer satisfaction results.</p>
We are looking for a dependable Medical Front Desk Coordinator to support a busy healthcare practice. This contract position with the potential to become permanent is ideal for someone who enjoys keeping the front office organized, creating a welcoming patient experience, and contributing to a steady daily workflow. You will join a collaborative team that values reliability, professionalism, and a willingness to learn, with training available for the right candidate. This permanent day-shift opportunity offers a consistent schedule in a supportive medical setting.<br><br>Responsibilities:<br>• Greet patients warmly upon arrival and guide them through both registration and departure processes.<br>• Schedule, confirm, and adjust appointments to help maintain an efficient daily patient flow.<br>• Enter, review, and update insurance details to support accurate billing and coverage verification.<br>• Collect copayments and document front-desk financial transactions with accuracy.<br>• Answer incoming calls, address routine questions, and direct inquiries appropriately.<br>• Prepare materials and information needed for the day’s visits to keep the office running smoothly.<br>• Retrieve and organize patient charts and related records as needed for appointments.<br>• Record, reconcile, and calculate daily charges to support front-office financial accuracy.
We are looking for a Hospitality Lead to oversee day-to-day service operations in a fast-moving, high-visibility workplace. This contract position is ideal for someone who combines hands-on leadership with a strong hospitality mindset and can maintain a detail-oriented experience across multiple floors. The role will guide a frontline support team, uphold workplace standards, and work closely with onsite leadership to keep service delivery organized, responsive, and consistent.<br><br>Responsibilities:<br>• Direct and support a team of eight office services team members, providing day-to-day leadership, coaching, and hands-on assistance as priorities shift.<br>• Monitor service delivery across six to seven floors, ensuring shared spaces, conference rooms, and pantry areas remain fully prepared and well maintained.<br>• Coordinate staffing coverage and daily assignments to keep operations running smoothly during higher-volume periods throughout the week.<br>• Step in to assist with room readiness, hospitality support, and general service needs whenever business demands increase.<br>• Partner with onsite managers and key stakeholders to keep expectations aligned and address operational needs in a timely manner.<br>• Help organize event setup and breakdown activities, making sure spaces are ready before meetings and restored efficiently afterward.<br>• Identify service gaps early, resolve issues before they affect the client experience, and escalate concerns when additional support is needed.<br>• Track tasks and operational details with accuracy, while contributing ideas that improve workflow, reporting, or service consistency.
<p>We are looking for a detail-oriented Medical Scheduler to join a university-affiliated healthcare setting. This Long-term Contract position is fully onsite and supports a busy office where patient service, accuracy, and professionalism are essential. The ideal candidate will help create a smooth experience for patients by coordinating appointments, managing registration details, and maintaining organized administrative workflows.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients upon arrival and guide them through the check-in and registration process with professionalism and courtesy.</p><p>• Coordinate and update appointments within the scheduling system to support efficient daily patient flow.</p><p>• Collect, review, and enter demographic and insurance details while maintaining a high level of accuracy.</p><p>• Confirm insurance coverage and address scheduling-related questions to help prevent delays in care.</p><p>• Provide calm, service-focused support to patients and families, including those who may be experiencing stress or urgent concerns.</p><p>• Assist with administrative tasks such as data entry, report preparation, and general record maintenance.</p><p>• Monitor and replenish office supply inventory to help ensure uninterrupted front-office operations.</p><p>• Learn and use internal scheduling or medical records tools as needed, with training provided when applicable.</p>
<p>We are looking for a detail-oriented Medical Receptionist to support daily patient-facing operations located in the Greater Philadelphia Region. This long-term contract position focuses on coordinating appointments, welcoming patients, and maintaining complete and accurate information within the practice management system. The ideal Medical Receptionist candidate brings strong front desk experience, sound communication skills, and a careful approach to handling demographic and insurance details.</p><p><br></p><p>What you get to do every single day:</p><p>• Welcome patients at the front desk and provide courteous assistance throughout the check-in process.</p><p>• Arrange, adjust, and confirm appointments while helping keep provider schedules organized and up to date.</p><p>• Enter new patient records and update existing profiles in NextGen with a high level of accuracy.</p><p>• Review demographic and insurance information with patients to ensure complete and current documentation.</p><p>• Maintain reliable scheduling and registration records by checking entries for consistency and completeness.</p><p>• Respond to routine front office inquiries by phone or in person and direct patients to the appropriate resource when needed.</p><p>• Support smooth reception area operations by preparing documentation and coordinating patient flow.</p><p>• Apply basic medical terminology when communicating appointment details and front office information.</p>
<p>Are you an experienced healthcare scheduling professional with strong Epic experience? We are partnering with a leading healthcare organization to identify three Remote Patient Schedulers<strong> </strong>who can provide immediate support across multiple clinic locations.</p><p><br></p><p>This is an excellent opportunity to join a collaborative patient access team where your ability to efficiently manage scheduling requests, navigate Epic, and coordinate authorizations will directly impact patient access to care.</p><p><br></p><p>Position Overview</p><p>As a Remote Patient Scheduler, you will work from a centralized scheduling queue, assisting patients with appointment scheduling, referrals, and insurance authorizations across multiple specialty clinics. The ideal candidate is detail-oriented, customer-focused, and comfortable managing a high volume of work while maintaining exceptional accuracy.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage incoming scheduling requests through Epic work queues</li><li>Schedule patient appointments across multiple clinic locations and specialties</li><li>Verify patient demographics and insurance information</li><li>Obtain, verify, and document referrals and insurance authorizations</li><li>Coordinate appointment availability with providers and clinic teams</li><li>Communicate appointment details, preparation instructions, and authorization requirements to patients</li><li>Ensure scheduling activities comply with payer and organizational guidelines</li><li>Accurately document all patient interactions within Epic</li><li>Maintain productivity and service-level expectations while delivering an exceptional patient experience</li></ul><p><strong>If you have Epic experience and enjoy helping patients navigate their healthcare journey, we encourage you to apply immediately. These openings are moving quickly, and our client is actively interviewing qualified candidates now.</strong></p><p><br></p>
We are looking for a Patient Care Coordinator to support referral intake, insurance documentation, and service setup for patients in Riverside, Missouri. This Long-term Contract position plays a key role in connecting patients, families, providers, and internal care teams to ensure services begin smoothly and remain properly authorized. The ideal candidate brings strong judgment, attention to detail, and the ability to manage time-sensitive coordination in a regulated healthcare environment.<br><br>Responsibilities:<br>• Manage incoming referrals from physicians, hospitals, care facilities, and community partners, ensuring each case is processed accurately and promptly.<br>• Collect and organize the records needed to confirm medical insurance eligibility, authorization status, and approval for care initiation.<br>• Partner with clinical intake and interdisciplinary teams to coordinate admissions, required services, and readiness for new patient starts.<br>• Review patient financial and coverage documentation to confirm benefits are clearly documented, including any out-of-pocket responsibility.<br>• Maintain compliance with organizational procedures and applicable local, state, and federal requirements governing intake and admission activities.<br>• Oversee scheduling and service coordination for new referrals, making sure ordered equipment, supplies, and related support are available when needed.<br>• Track ongoing orders and authorizations for existing patients, including submitting renewal or updated requests to physicians as appropriate.<br>• Respond to patient and family questions, investigate issues, and resolve coordination problems in a thorough and timely manner.<br>• Prepare delivery-related paperwork and communicate clearly with clinicians, field staff, and support departments to keep patient services on schedule.
<p>A Healthcare company is looking for <strong>bilingual Medical Receptionist </strong>to join a healthcare team in Los Angeles, California. This Medical Receptionist serves as the first point of contact for patients and visitors, creating a welcoming experience while supporting efficient front office operations. The ideal candidate is fluent in<strong> Korean and English</strong>, highly organized, and comfortable managing administrative tasks in a fast-paced clinical environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Welcome patients and guests with a courteous, detail-oriented approach while communicating clearly in both Korean and English.</p><p>• Confirm insurance details, process copayments, and review forms to ensure registration information is complete and accurate.</p><p>• Support patient arrival and departure activities, including check-in, check-out, and timely entry of information into the practice system.</p><p>• Work closely with providers and office staff to help maintain an organized schedule and steady patient flow throughout the day.</p><p>• Manage documentation tasks such as processing medical records requests, scanning files, and maintaining orderly records.</p><p>• Perform general administrative duties, including preparing correspondence, sending faxes, and monitoring front office supply levels.</p><p>• Protect sensitive patient information by following healthcare privacy standards and established office procedures.</p><p><br></p><p><strong>Benefits: </strong>Health, Dental, Vision, 401k, and Sick Time Off.</p>
<p>A healthcare company is looking for an experienced <strong>Medical Scheduler </strong>to join a busy hospital system. This Medical Scheduler is ideal for someone who brings strong coordination skills, a patient-focused approach, and prior experience supporting appointment workflows in a healthcare setting. The Medical Scheduler plays an important role in helping patients access timely Radiology and Oncology services while maintaining accurate scheduling and registration information.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Manage appointment booking, changes, and confirmations for Radiology and Oncology services while keeping schedules organized and up to date.</p><p>• Arrange diagnostic visits for procedures such as CT scans, MRI exams, X-rays, ultrasounds, and other imaging services based on department guidelines.</p><p>• Coordinate oncology-related visits, including initial consultations, return appointments, and treatment scheduling with close attention to timing and patient needs.</p><p>• Review patient records to confirm demographic details, insurance coverage, referral status, and authorization requirements before finalizing appointments.</p><p>• Maintain precise documentation in the electronic medical record by updating patient information, visit details, and relevant scheduling notes.</p><p>• Adjust quickly to revised workflows and scheduling procedures associated with the organization's electronic medical record transition.</p><p>• Detect appointment overlaps, missing information, or timing issues and take action to resolve them efficiently.</p><p>• Communicate with patients in a detail-focused and compassionate manner, especially when supporting individuals with urgent or complex care needs.</p><p>• Partner with providers, clinical teams, and administrative staff to ensure smooth coordination across departments.</p><p><br></p><p><strong>Benefits:</strong> Health, Dental, Vision, 401k, and Sick Time Off. </p>