We are looking for an ERP/CRM Administrator to join a government organization in Plano, Texas on a Long-term Contract assignment. In this role, you will help advance procurement operations by supporting Workday Strategic Sourcing activities, improving current workflows, and coordinating key project tasks across stakeholders. This opportunity is ideal for someone who combines strong system knowledge with organization, analysis, and communication skills in a structured, compliance-focused environment.<br><br>Responsibilities:<br>• Coordinate project schedules, meetings, follow-up items, and key milestones to help keep procurement initiatives on track.<br>• Map existing sourcing and procurement workflows, define improved future-state processes, and document changes clearly for stakeholders.<br>• Prepare, review, and validate supplier, contract, and sourcing data to support accurate system setup and reliable reporting.<br>• Assist with test planning, execute test scenarios, record issues, and partner with stakeholders to resolve defects efficiently.<br>• Create user-focused training resources, reference guides, and communication materials to support readiness and adoption.<br>• Monitor adoption trends, reporting outputs, and go-live preparedness activities to help ensure a successful rollout.<br>• Collaborate with procurement teams and project partners to identify enhancement opportunities and support implementation efforts.<br>• Contribute to change management activities that encourage user engagement and smooth operational transition during deployment.
<p>We are looking for an experienced IT Manager to oversee technology operations for a multi-site manufacturing organization in Missouri City or Pearland, Texas area. This position blends technical leadership with day-to-day execution, supporting core business systems, Microsoft 365 services, and enterprise infrastructure for approximately 250 users. The role will work closely with operational teams to strengthen system performance, improve user adoption, and maintain a secure, reliable technology environment.</p><p><br></p><p>Responsibilities:</p><p>• Direct the administration, support, and ongoing improvement of the company’s manufacturing ERP platform and related business applications.</p><p>• Coordinate system enhancements, version updates, and implementation efforts to ensure business tools continue to meet operational needs.</p><p>• Collaborate with department leaders to refine processes, expand reporting capabilities, and increase effective use of enterprise systems.</p><p>• Oversee the Microsoft 365 environment, including collaboration tools, messaging services, file platforms, and identity management.</p><p>• Manage access controls, user accounts, endpoint policies, and hybrid infrastructure to support a secure and productive workforce.</p><p>• Provide hands-on technical support across networks, servers, endpoints, and production-facing systems while serving as the escalation point for complex issues.</p><p>• Lead cybersecurity efforts by enforcing security controls, monitoring risk, responding to incidents, and strengthening backup and recovery readiness.</p><p>• Supervise external technology partners, software vendors, and service providers while improving IT documentation, support processes, and service delivery standards.</p><p>• Shape and execute an IT roadmap that aligns infrastructure, applications, and support capabilities with business objectives.</p>
<p>We are looking for a Tech Support Manager to lead hands-on technical support operations for client environments in Indiana/Kentucky. This Long-term Contract position is ideal for someone who combines strong endpoint and infrastructure knowledge with a customer-focused approach to issue resolution and service delivery. The role supports both deskside and remote needs while partnering with cross-functional teams to maintain reliable workplace technology and a high-quality user experience. (Remote position)</p><p><br></p><p>Responsibilities:</p><p>• Lead day-to-day technical support activities for end users, ensuring timely resolution of hardware, operating system, and access-related issues.</p><p>• Provide deskside and remote assistance for Windows 10 devices, workplace technology, and common troubleshooting scenarios across client environments.</p><p>• Manage and support identity and access services, including Active Directory, Azure Active Directory, and Microsoft Entra ID administration.</p><p>• Oversee endpoint management practices to maintain device compliance, configuration standards, and operational readiness.</p><p>• Collaborate with service desk, engineering, security, project, and account teams to coordinate support efforts and drive issue resolution.</p><p>• Support Microsoft 365 and related collaboration platforms to help users remain productive and connected.</p><p>• Travel to client locations as needed, approximately 25% of the time, to deliver onsite support and maintain strong customer relationships.</p><p>• Monitor recurring support trends and recommend practical improvements to strengthen service quality and reduce disruptions.</p>
<p>An outstanding Oklahoma City based company is looking for a Leader in Workforce Management to guide enterprise labor strategy for a complex, multi-site operation. This position has high visibility and will shape how staffing, forecasting, and scheduling decisions support business goals while improving efficiency and service performance. The role works closely with operations, human resources, finance, and executive leadership to create practical, data-driven plans that strengthen productivity and workforce utilization. Candidate must be willing to relocate to the Oklahoma City area. Relocation will be provided. Excellent benefits and bonuses offered.</p><p><br></p><p>Responsibilities:</p><p>• Lead enterprise workforce planning initiatives that align staffing coverage with operational demand across multiple locations.</p><p>• Develop and execute enterprise management strategies aligned with business objectives and operational priorities, etc.</p><p>• Oversee task management and field execution processes to ensure teams receive clear priorities and actionable direction.</p><p>• Partner with cross-functional leaders in operations, HR, and finance to balance labor investment, productivity expectations, and service standards.</p><p>• Monitor workforce performance trends and use reporting insights to recommend adjustments that enhance labor utilization.</p><p>• Establish workforce optimization practices that support consistent execution, accountability, and scalable operational performance.</p><p>• Direct communication processes tied to day-to-day operations, so field teams receive timely updates and instructions.</p><p>• Evaluate workforce management tools and processes, including UKG Pro usage, to support accurate planning and effective decision-making.</p>
We are looking for a Help Desk/Desktop Support Analyst to join the onsite IT team for a contract assignment. In this role, you will provide day-to-day technical support for employees, resolve a wide range of desktop and user issues, and ensure tickets are handled efficiently from intake through resolution. This opportunity is well suited for someone who enjoys hands-on troubleshooting, works well in a fast-moving environment, and takes pride in delivering dependable end-user support.<br><br>Responsibilities:<br>• Provide frontline technical assistance for employees by diagnosing and resolving hardware, software, application, and connectivity issues.<br>• Manage incoming service desk requests, prioritize support needs, and follow issues through to completion in a timely manner.<br>• Set up new and replacement computers, including imaging, configuration, deployment, and workstation preparation.<br>• Install, maintain, and troubleshoot desktop equipment such as printers, peripherals, and end-user devices.<br>• Support office technology needs by assisting with equipment moves, cable organization, and basic networking tasks.<br>• Maintain user access and assist with Microsoft-based systems, operating environments, and account-related support.<br>• Route advanced or specialized problems to the appropriate infrastructure, security, application, or network team members when necessary.<br>• Record troubleshooting activities, resolutions, and ticket updates clearly to support service quality and knowledge sharing.<br>• Deliver responsive, attentive customer service while supporting a high volume of onsite end-user requests.
We are looking for an IT Manager to support a Financial Services organization in New York, New York through a Contract engagement. This position will oversee core end-user technology operations, coordinate external service providers, and strengthen access, device, and productivity systems across the environment. The role is well suited for someone who can balance day-to-day IT administration with process improvement, security-minded oversight, and planning for continued office growth.<br><br>Responsibilities:<br>• Direct the work of third-party managed service providers to ensure reliable delivery of IT support and infrastructure services.<br>• Oversee employee onboarding and offboarding by preparing equipment, assigning system access, and removing permissions in a timely manner.<br>• Administer Windows-based desktops and laptops, maintaining performance, configuration standards, and user readiness.<br>• Support a workplace where employees operate across multiple devices and endpoints, ensuring consistent access and functionality.<br>• Manage Microsoft 365 applications and related collaboration tools, including account administration and user support.<br>• Evaluate and organize administrative privileges, user roles, and security settings to improve control across systems.<br>• Contribute to governance of AI-enabled tools by managing access permissions and helping define appropriate usage controls.<br>• Lead efforts to move legacy or remotely managed environments toward cloud-based identity and access management solutions, including Microsoft Entra ID.<br>• Create and refine IT policies, documentation, and operational procedures while recommending technology improvements to support expansion.
<p>We are looking for an experienced Sr. NetSuite/Azure Administrator/Analyst to lead the configuration, support, and ongoing enhancement of critical business systems in St. Petersburg, Florida. This role blends deep NetSuite expertise with hands-on administration of connected SaaS platforms, integrations, and Microsoft cloud services. The ideal candidate will work closely with cross-functional teams to improve processes, strengthen system reliability, and deliver practical solutions that help the business operate more effectively.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the daily administration and continuous optimization of the NetSuite environment, including security roles, permissions, workflows, customizations, forms, dashboards, saved searches, and scheduled jobs.</p><p>• Maintain and support integrations across business applications through Celigo or similar iPaaS tools, resolving synchronization issues and preserving accurate data movement between systems.</p><p>• Provide administration and user support for connected platforms such as Shopify, Zendesk, Smartsheet, and Expensify, including configuration updates, access setup, issue resolution, and coordination with external vendors.</p><p>• Manage the full user account lifecycle within the Microsoft cloud ecosystem, including Entra ID provisioning, deprovisioning, Microsoft 365 licensing, group membership, and access governance.</p><p>• Administer single sign-on and application access controls across the business systems portfolio while enforcing security standards, least-privilege principles, and conditional access policies.</p><p>• Partner with Finance, Operations, and other stakeholders to gather business needs, translate requirements into system improvements, and help prioritize application changes with leadership.</p><p>• Contribute to AI-related initiatives by assessing, testing, configuring, and supporting AI capabilities within platforms such as NetSuite, Zendesk, and Microsoft 365 tools including Copilot.</p><p>• Develop reports, dashboards, and saved searches that improve operational visibility and support informed decision-making across departments.</p><p>• Deliver day-to-day troubleshooting for business applications and general IT requests, investigate root causes, and escalate complex issues to vendors when appropriate.</p><p>• Create automation scripts using PowerShell or comparable tools and maintain clear documentation for configurations, integrations, and business processes.</p>
<p>We are seeking an experienced Senior Manager, Oracle SCM to lead a team responsible for the support, development, and enhancement of enterprise supply chain applications. This role will balance day-to-day production support with strategic project delivery and will serve as a key liaison between technical teams, business stakeholders, and Supply Chain leadership.</p><p><br></p><p>The ideal candidate brings deep experience with Oracle E-Business Suite (EBS) SCM, along with hands-on functional and technical expertise across Oracle ASCP, Demantra, and Agile PLM. This individual should be comfortable leading teams while remaining close enough to the technology to provide technical direction and solve complex application issues.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Lead and mentor a team of application developers, analysts, and technical resources supporting Oracle SCM applications.</li><li>Oversee both production support operations and project delivery, ensuring application stability while meeting strategic business objectives.</li><li>Provide technical and functional leadership across Oracle E-Business Suite SCM, including R12 environments.</li><li>Support, enhance, and optimize Oracle ASCP, Oracle Demantra, and Oracle Agile PLM solutions.</li><li>Partner with Supply Chain and IT leadership to understand business requirements and translate them into scalable application solutions.</li><li>Support business processes related to demand planning, supply planning, manufacturing/supply chain operations, and product lifecycle management.</li><li>Lead or support Oracle upgrades, application modernization initiatives, integrations, and platform transitions.</li><li>Establish priorities for enhancements, production issues, projects, and application roadmaps.</li><li>Coordinate troubleshooting and resolution of critical production issues while minimizing business disruption.</li><li>Manage communication across business stakeholders, technical teams, vendors, and leadership.</li><li>Identify opportunities to improve application performance, processes, reliability, and overall user experience.</li></ul><p><br></p>
<p>We are looking for an Endpoint Lead to guide the strategy and day-to-day engineering of the end-user computing environment for an organization in Michigan. This contract-to-permanent opportunity is ideal for a hands-on technical leader who can shape a secure, modern, and efficient endpoint ecosystem across laptops, desktops, mobile devices, operating systems, and application delivery. The position will work closely with infrastructure, cybersecurity, service delivery, asset management, and digital workplace teams to strengthen device compliance, improve automation, and elevate the employee technology experience.</p><p><br></p><p>Responsibilities:</p><p>• Lead the design, governance, and ongoing enhancement of endpoint management platforms and related services across the organization.</p><p>• Define technical standards, architectural direction, and lifecycle plans for endpoint hardware, operating systems, and device management solutions.</p><p>• Administer and optimize Microsoft Intune, including configuration profiles, compliance settings, security baselines, enrollment policies, and deployment groups.</p><p>• Manage Windows Autopilot provisioning and oversee application packaging, rollout, updating, and retirement processes for endpoint devices.</p><p>• Direct enterprise patching activities for operating systems and applications by establishing testing practices, release schedules, exception processes, and remediation priorities.</p><p>• Partner with cybersecurity teams to strengthen endpoint protection through secure configuration, vulnerability response, compliance enforcement, and incident support.</p><p>• Use PowerShell and other automation methods to streamline provisioning, configuration management, reporting, and issue resolution.</p><p>• Serve as the senior escalation resource for complex endpoint problems while producing documentation, runbooks, dashboards, and performance metrics to support continuous improvement.</p><p>• Collaborate with asset management and procurement stakeholders to align device standards, refresh planning, recovery, and secure retirement with business needs.</p>
We are looking for a Desktop Support Analyst to join our Telecom Services team in Grand Rapids, Michigan in a contract capacity with permanent potential. This role focuses on delivering reliable desktop support for end users by resolving hardware and software issues, preparing and deploying systems, and helping maintain a stable computing environment. The ideal candidate is comfortable working in a fast-paced support setting, providing remote assistance, and contributing to team processes that improve service quality and user experience.<br><br>Responsibilities:<br>• Troubleshoot desktop, laptop, and thin-client issues by identifying root causes, repairing faults, and restoring end-user productivity.<br>• Handle support tickets and service requests efficiently, including remote problem resolution and coordination for equipment shipment when hands-on repair is needed.<br>• Install, configure, image, and deploy new computer systems while helping organize rollout activities for hardware refreshes and user onboarding.<br>• Perform software updates, hardware replacements, backup support, and diagnostic testing to keep devices secure, current, and fully operational.<br>• Support IT initiatives by contributing to departmental and cross-functional projects involving end-user technology and workplace systems.<br>• Guide fellow desktop support team members on standard procedures, provide process training, and reinforce consistent service delivery practices.<br>• Create and maintain support documentation and knowledge resources to strengthen team troubleshooting and improve issue resolution times.<br>• Track desktop support activity for compliance with established standards, and help ensure asset records and inventory processes remain accurate.<br>• Assist with hardware and software purchasing planning by offering operational input on support needs, device standards, and deployment readiness.
<p>We are looking for a versatile Firm Administrator to support the daily operations of a legal practice. This contract to permanent opportunity is ideal for someone who can balance administrative leadership, human resources coordination, and financial oversight while helping the organization run efficiently across multiple offices. The person in this role will serve as a central point of support for staff, leadership, and office operations, bringing a proactive approach to organization, communication, and problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Oversee day-to-day administrative operations for the organization and provide broad support wherever needed to keep the offices functioning smoothly.</p><p>• Lead human resources activities, including employee onboarding, benefits coordination, performance guidance, employee relations support, and separation processes.</p><p>• Manage recruiting efforts by coordinating job postings, screening activity, interview scheduling, and new employee administration across the organization.</p><p>• Organize events, maintain calendars, and coordinate scheduling needs for internal meetings and operational priorities.</p><p>• Support financial administration by assisting with budgeting, accounts payable activities, general ledger-related tasks, and annual planning processes.</p><p>• Supervise office and facilities matters, including vendor coordination, lease-related discussions, and planning for office improvements or buildout projects.</p><p>• Assist with the implementation and use of business systems and legal office software to improve operational effectiveness.</p><p>• Maintain office supply levels, coordinate purchasing needs, and ensure each location has the resources required for daily operations.</p>
<p>We are looking for a Systems Administrator for a contract-to-hire opportunity in Macedonia, Ohio. This position blends hands-on technical support with entry-level Salesforce administration, making it ideal for someone who enjoys solving user issues while expanding their platform expertise. The role offers a hybrid work arrangement and the chance to build experience across both day-to-day support operations and business system administration.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level technical support for employees experiencing hardware, software, and access-related problems.</p><p>• Investigate and address Salesforce user issues, escalating more complex matters when needed to keep systems running effectively.</p><p>• Build and update reports and dashboards within Salesforce to help teams access meaningful business information.</p><p>• Manage user accounts, permissions, and basic platform settings to support secure and efficient system use.</p><p>• Assist with onboarding activities by preparing accounts, configuring access, and resolving setup-related questions for new team members.</p><p>• Work closely with internal technology teams and Salesforce specialists to support system improvements and ongoing service needs.</p><p>• Track support requests through resolution while maintaining clear communication with end users throughout the process.</p>
<p>Director of IT</p><p>Sherman Oaks, CA (Onsite)</p><p>Salary: Up to $160,000 DOE</p><p><br></p><p>We are seeking a Director of IT to lead technology strategy, vendor management, cybersecurity oversight, and enterprise applications for a growing organization. This role will serve as the primary technology leader, partnering with executive leadership to modernize systems, improve integrations, and drive technology initiatives across the business.</p><p>What You'll Do</p><ul><li>Develop and execute the organization's technology roadmap.</li><li>Manage relationships with MSPs, technology vendors, and implementation partners.</li><li>Lead software implementations, system upgrades, integrations, and modernization projects.</li><li>Oversee cybersecurity strategy, risk management, and business continuity planning.</li><li>Optimize enterprise applications, including CRM, ERP, HR, and other business systems.</li><li>Drive process improvement, automation, reporting, and AI-enabled solutions.</li><li>Partner with stakeholders to translate business needs into scalable technology solutions.</li></ul><p>For immediate consideration, direct message Reid Gormly on LinkedIN and Apply Now</p>
We are looking for a Systems Administrator to join a contract engagement based in Park City, Utah. This role is suited for an experienced Windows infrastructure specialist who can evaluate legacy server environments, uncover operational dependencies, and provide clear recommendations for next steps. The assignment will focus on assessing existing systems, documenting their business purpose, and helping stakeholders decide whether platforms should remain in place, be moved, or be retired.<br><br>Responsibilities:<br>• Conduct a detailed review of legacy Windows servers to determine their current role, usage, and operational status across the environment.<br>• Investigate hosted applications, background services, and system dependencies to build an accurate picture of each server's function.<br>• Partner with technical and business stakeholders to confirm which business processes rely on identified infrastructure.<br>• Document findings from discovery activities and translate technical details into practical recommendations for retention, migration, or decommissioning.<br>• Analyze Active Directory and Windows domain relationships to identify connectivity, access, and dependency considerations.<br>• Assess server configurations and supporting components, including Microsoft Azure, Kaseya, and SQL Server-related environments where applicable.<br>• Create clear inventories, assessment summaries, and risk notes to support future infrastructure modernization planning.<br>• Provide informed guidance on remediation priorities and next-step actions based on the condition and relevance of legacy systems.
We are looking for a Systems Engineer to support and enhance enterprise infrastructure across both cloud-based and on-premises environments. This long-term contract position is ideal for an experienced individual who can take ownership of system performance, security, and availability while driving steady improvements across core platforms. The role will focus on maintaining reliable infrastructure, solving complex technical issues, and strengthening overall resiliency through modern engineering practices.<br><br>Responsibilities:<br>• Manage and optimize enterprise infrastructure spanning Microsoft Azure, Microsoft 365, Microsoft Entra ID, Active Directory, VMware, and Windows Server platforms.<br>• Administer secure, stable, and highly available systems across cloud and on-premises environments while monitoring overall health and performance.<br>• Troubleshoot and resolve advanced infrastructure incidents, conducting root cause analysis and implementing long-term corrective actions.<br>• Lead efforts related to backup operations, storage management, and disaster recovery readiness to protect business-critical systems and data.<br>• Maintain and strengthen identity and access services, including directory services and authentication platforms, to support secure operations.<br>• Plan and implement infrastructure enhancements that improve reliability, scalability, and operational efficiency across the technology environment.<br>• Support ongoing modernization initiatives by evaluating current systems and recommending practical improvements aligned with business needs.<br>• Develop and maintain technical documentation, operational procedures, and recovery plans to ensure consistency and preparedness.<br>• Partner with internal teams and stakeholders to deliver infrastructure solutions that align with organizational priorities and service expectations.
<p><strong>IT Help Desk Technician</strong></p><p>We are seeking an enthusiastic <strong>IT Help Desk Technician</strong> to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul><p> </p><p><br></p>
We are looking for an experienced technology executive to guide enterprise IT strategy and ensure reliable, secure operations across a multi-state organization in Milwaukee, Wisconsin. This leader will shape long-term technology plans, strengthen governance and risk management practices, and partner with senior leadership to align systems and investments with organizational goals. The role also oversees infrastructure, cybersecurity, vendor relationships, and service delivery while supporting teams through a fast-moving and mission-driven environment.<br><br>Responsibilities:<br>• Lead the overall direction of the technology function, including team leadership, operational oversight, financial planning, and investment priorities.<br>• Create and carry out a forward-looking IT roadmap that supports organizational objectives and improves service delivery across multiple locations.<br>• Direct the performance, security, and ongoing maintenance of enterprise technology systems spanning cloud platforms, on-premise environments, networks, and end-user tools.<br>• Establish effective practices for data management, including storage, access, protection, and information sharing across business applications and databases.<br>• Define and uphold IT governance, security standards, and operational policies that protect system availability, confidentiality, and data integrity.<br>• Manage technology sourcing activities, from evaluating solutions and negotiating vendor agreements to overseeing asset lifecycle planning for hardware and software.<br>• Partner with executive stakeholders to prioritize initiatives, advise on technology decisions, and support organizational planning and policy development.<br>• Monitor compliance obligations and technology-related risks, providing leadership with clear reporting and recommendations for mitigation.<br>• Ensure responsive technical support for employees and foster a service-oriented approach that improves the user experience across the organization.<br>• Represent the technology function in external meetings, presentations, and other organizational activities as needed, including travel and occasional non-standard hours.
We are seeking a Systems Engineer to join our professional services team located in Arlington, Virginia, 22201, United States. In this role, you will be involved in a variety of tasks including independent projects to enhance or rectify issues within our IT infrastructure, daily management of servers and networks, and collaboration with the IT Help Desk to ensure superior customer service. <br><br>Responsibilities: <br><br>• Execute independent projects to augment functionality or resolve problems within the IT infrastructure<br>• Participate in the daily management, monitoring, and maintenance of servers, networks, and other infrastructure technology<br>• Collaborate with the IT Help Desk and its team members to ensure the highest degree of customer service<br>• Regularly report to IT Management on network performance, incident trends, projects, problems, and activities <br>• Act as the Problem Owner for IT system faults, including issue identification, coordination of staff, and vendors to assist in problem resolution <br>• Create departmental and team procedures, installation documentation, and work instructions as needed <br>• Perform monthly patching of Windows servers and laptops <br>• Assist other technicians and IT team members with installation, configuration, maintenance, and troubleshooting problems <br>• Monitor and report on daily system backups <br>• Assist in managing the user environment, actively monitoring corporate servers and applications<br>• Work as needed on IT projects to ensure customer needs are met in a courteous and professional manner.<br><br>This role offers a contract to hire employment opportunity.
We are looking for an experienced IT Consultant II to guide disaster recovery initiatives for critical business applications in Providence, Rhode Island. This Long-term Contract position will focus on planning, coordination, and execution across recovery onboarding, strategy development, testing, and issue resolution for Tier 0-3 applications. The role is fully remote, with a preference for candidates located near a company office, and requires strong communication skills to work effectively with technical teams and leadership. Success in this position will come from balancing hands-on recovery planning expertise with clear reporting, stakeholder alignment, and cross-functional coordination.<br><br>Responsibilities:<br>• Facilitate disaster recovery reviews with application stakeholders to define recovery approaches, business impact considerations, and support needs across critical systems.<br>• Create, refine, and validate recovery documentation, including operational runbooks, test materials, formal plans, and post-test summary reports.<br>• Organize recurring disaster recovery exercises, failover events, and preparedness reviews to confirm application and team readiness.<br>• Evaluate application interdependencies, recovery time objectives, recovery point objectives, and supporting infrastructure requirements to strengthen recovery strategies.<br>• Lead follow-up efforts to address identified gaps, assign action items, and monitor remediation progress through completion.<br>• Contribute to ServiceNow-related implementation activities and support operational workflows tied to disaster recovery governance.<br>• Prepare dashboards, status summaries, and executive-facing updates that communicate progress, risks, and key performance metrics.<br>• Partner with infrastructure, cloud, cybersecurity, and enterprise application teams to align recovery planning with broader technology and governance standards.
We are looking for an experienced Systems Engineer to join our team in Lawrenceville, Georgia. This role requires a strong background in Citrix technologies, cloud solutions, and Azure Virtual Desktop. The ideal candidate will bring a hands-on approach while also contributing at a senior level to support infrastructure and cloud integration efforts.<br><br>Responsibilities:<br>• Lead the design, implementation, and maintenance of Citrix environments, including Desktop/App, Cloud, and Netscalers.<br>• Manage and optimize Azure Virtual Desktop solutions to enhance system performance and scalability.<br>• Collaborate with IT staff and contractors to ensure seamless infrastructure operations within a robust technical environment.<br>• Oversee Active Directory and Azure Active Directory configurations, ensuring security and reliability.<br>• Administer and troubleshoot Microsoft Windows Server environments to maintain system efficiency.<br>• Integrate Microsoft Exchange services into existing infrastructure, ensuring smooth communication and data management.<br>• Provide strategic guidance and technical expertise to improve cloud integration and infrastructure processes.<br>• Participate in ongoing system assessments to identify areas for improvement and implement solutions.<br>• Act as a senior-level resource for troubleshooting and resolving complex system issues.<br>• Support the transition to a hybrid work setup after the initial onsite period.
We are looking for a Help Desk/Desktop Support Analyst to deliver hands-on technical support across manufacturing operations in Fort Mill, South Carolina. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day user issues, supporting endpoint technology, and working closely with both local teams and broader IT partners. The role combines desktop support, device administration, and shop-floor technology assistance in a fast-moving environment where reliability, responsiveness, and clear communication are essential.<br><br>Responsibilities:<br>• Deliver first-line onsite IT support for employees and operational teams, addressing hardware, software, and connectivity issues in office and production settings.<br>• Set up, image, configure, and deploy Windows-based computers and related devices in alignment with established enterprise standards.<br>• Diagnose and resolve problems involving desktops, mobile equipment, wireless tools, label printers, barcode scanners, tablets, and other manufacturing technology.<br>• Perform routine user account support tasks within Active Directory and Entra, including access updates and password assistance.<br>• Assist with employee onboarding by preparing equipment, transferring data, completing upgrades, and ensuring workstations are ready for use.<br>• Guide end users on effective use of supported applications and equipment, helping improve adoption and reduce repeat issues.<br>• Maintain endpoint security settings and support local efforts related to vulnerability response and cybersecurity incident follow-up.<br>• Provide technical support for connected manufacturing and IoT devices, ensuring dependable setup, communication, and ongoing functionality.<br>• Partner with infrastructure teams, vendors, and business stakeholders to support audits, equipment procurement, escalations, and continuous improvement initiatives, including weekly travel between sites as needed.
<p> </p><p><strong>Key Responsibilities</strong></p><p><strong>Tyler Munis System Administration</strong></p><ul><li>Administer, configure, and maintain all Tyler Munis ERP modules </li><li>Manage system updates, patches, upgrades, and environment refreshes.</li><li>Monitor system performance, troubleshoot issues, and coordinate with Tyler Technologies as needed.</li><li>Maintain user roles, permissions, security settings, and workflow configurations.</li><li>Oversee data integrity, system logs, and scheduled jobs.</li></ul><p><strong>Technical Support & Maintenance</strong></p><ul><li>Perform routine system health checks, database maintenance tasks, and application monitoring.</li><li>Support integrations between Munis and other City systems (e.g., HRIS, financial systems, document management).</li><li>Assist with report development using tools such as <strong>Crystal Reports, SQL, SSRS</strong>, or Munis reporting utilities.</li><li>Participate in disaster recovery planning and testing for ERP systems.</li><li>Document system configurations, procedures, and technical workflows.</li></ul><p><strong>Customer Service & Functional Support</strong></p><ul><li>Serve as a primary point of contact for HR, Payroll, Finance/Accounting Stakeholders using Munis.</li><li>Provide Tier 2/Tier 3 support for functional and technical issues.</li><li>Train end users, develop user guides, and support onboarding for new staff.</li><li>Collaborate with business units to analyze needs, improve processes, and implement system enhancements.</li></ul><p><strong>Secondary Technical Skills (Preferred but Not Required)</strong></p><p>These skills are not mandatory but are highly valuable in supporting ERP ecosystem:</p><ul><li>SQL scripting and database query optimization</li><li>API or flat‑file integrations</li><li>Basic PowerShell or automation scripting</li><li>Experience with workflow automation tools</li><li>Familiarity with ITIL service management practices</li><li>Knowledge of financial, HR, payroll, or procurement business processes</li><li>Experience with cloud‑hosted Munis environments or hybrid infrastructure</li></ul><p><strong> </strong></p>
<p>We are looking for a IT Support Analyst to support employees with day-to-day technical issues in California. This IT Support Analyst contract opportunity has the potential to become permanent and is ideal for someone who enjoys combining hands-on desktop support with responsive service desk assistance across both remote and onsite environments. In this IT Support Analyst role, you will help maintain end-user systems, resolve incidents efficiently, and provide guidance on workplace technology and security best practices. This IT Support Analyst is on onsite role out of Pleasanton. </p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level technical support for end users, resolving incidents through desk-side assistance as well as remote troubleshooting.</p><p>• Set up, deploy, maintain, and repair desktops, laptops, and related equipment for office and workstation use.</p><p>• Administer and support Windows 10 devices and provide limited assistance for iOS-based hardware.</p><p>• Troubleshoot hardware issues, software errors, and connectivity problems to restore user productivity quickly.</p><p>• Support core business applications and collaboration platforms, including Microsoft 365, Teams, Zoom, Outlook, Word, Excel, and PowerPoint.</p><p>• Install, configure, and maintain endpoint protection and backup tools across desktop and laptop environments.</p><p>• Assist with Active Directory tasks such as account setup, password resets, and basic user access support while helping monitor and triage incoming tickets.</p><p>• Configure new user devices and peripherals, including computers, printers, and remote access tools such as Citrix and related solutions.</p><p>• Track and update inventory records for IT assets as equipment is received, assigned, relocated, or replaced within the office.</p><p>• Provide end-user instruction on software usage, security awareness, and effective computing practices while following organizational safety and security standards.</p>
<p>We are looking for an experienced Identity Access Analyst to join our Information Technology team in Glens Falls, New York. This position plays a key role in advancing identity and access practices, improving control over user permissions, and supporting audit and cybersecurity objectives across the organization. The ideal candidate brings strong expertise in access governance, authentication technologies, and secure account administration within enterprise environments.</p>
<p><strong>Robert Half is working with a client who is looking to hire a Data Governance Lead</strong> to establish and mature an enterprise-wide data governance program.</p><p><br></p><p>This individual will help define how critical organizational data is classified, owned, documented, protected, and managed. The position will work across technology, security, compliance, analytics, and business teams.</p><p><br></p><p>Responsibilities</p><ul><li>Develop and implement an enterprise data governance framework.</li><li>Establish data ownership, stewardship, and accountability models.</li><li>Define data quality standards and monitoring processes.</li><li>Develop policies around data classification, retention, access, and usage.</li><li>Build and maintain enterprise business glossaries and data catalogs.</li><li>Partner with business leaders to identify critical data elements.</li><li>Work with Security, Risk, Legal, and Compliance teams on data controls.</li><li>Establish governance processes for analytics and AI initiatives.</li><li>Lead data governance councils and stakeholder meetings.</li><li>Define governance KPIs and report program maturity to leadership.</li></ul><p><br></p>