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2 results for Endpoint Lead in Troy, MI
- Ann Arbor, MI
- onsite
- Temporary / Contract
- 31.35 - 36.30 USD / Hourly
- We are looking for a skilled Help Desk/Desktop Support Analyst to join a Long-term Contract assignment in Ann Arbor, Michigan. This position will act as a key point of contact for day-to-day IT support while handling more complex desktop, cloud, network, and operational technology issues. The role is well suited for someone who enjoys improving support processes, maintaining reliable service delivery, and assisting users in a fast-paced manufacturing environment.<br><br>Responsibilities:<br>• Lead daily service desk activities by monitoring ticket flow, prioritizing issues, coordinating escalations, and preparing regular operational updates.<br>• Maintain and enhance the ticketing environment by refining workflows, updating request forms, improving automation, and strengthening reporting capabilities.<br>• Resolve advanced end-user issues involving Windows systems, Microsoft 365 applications, identity management, endpoint configuration, and device provisioning tools.<br>• Provide technical assistance for production-related technology, including manufacturing workstations, barcode equipment, scanners, floor terminals, and employee timekeeping devices.<br>• Administer user lifecycle tasks such as account setup, access changes, separation processing, permissions management, and endpoint protection support.<br>• Assist with network and connectivity support across firewalls, switching, wireless access, secure remote access, and web filtering tools.<br>• Develop and maintain clear technical procedures, support articles, and asset tracking practices to improve consistency and knowledge sharing.<br>• Partner with internal stakeholders and external service providers to strengthen support operations and raise overall service quality.
- 2026-11-05T14:58:40Z
- Troy, MI
- remote
- Temporary to Hire
- 53.84 - 62.34 USD / Hourly
- <p>We are looking for a Senior Microsoft Security Engineer to lead and strengthen the organization’s Microsoft-based security environment in Michigan. This contract opportunity is ideal for a hands-on, detail-oriented candidate who can improve protections across identities, endpoints, servers, Microsoft 365, Azure resources, applications, and sensitive information while working closely with IT and security stakeholders. The role is centered on engineering and optimization, with external monitoring support handling around-the-clock alert observation and initial response activities.</p><p><br></p><p>Responsibilities:</p><p>• Lead the administration, tuning, and ongoing enhancement of Microsoft security platforms across endpoint, identity, server, cloud, and collaboration environments.</p><p>• Strengthen protection coverage by identifying control gaps, unmanaged assets, policy drift, and security weaknesses, then driving corrective actions to closure.</p><p>• Manage and improve Microsoft Entra ID security capabilities, including Conditional Access, identity protection measures, and privileged access controls.</p><p>• Apply Zero Trust and least-privilege practices across user access, devices, applications, workloads, and data to reduce organizational risk.</p><p>• Support Microsoft Purview initiatives such as data classification, information protection, and investigative capabilities for security and compliance needs.</p><p>• Partner with Azure and application teams to implement secure cloud configurations and improve the security posture of hosted workloads.</p><p>• Use Defender for Cloud and related Microsoft tools to evaluate risks in Azure environments and recommend remediation priorities.</p><p>• Coordinate with IT operations and external security providers on monitoring effectiveness, incident escalation, patch compliance reporting, and vulnerability remediation efforts.</p><p>• Automate recurring security administration and reporting tasks through PowerShell, Microsoft Graph, and similar tooling while maintaining accurate standards, procedures, and change documentation.</p>
- 2026-11-09T16:28:43Z