7,360 Results for It Support Jobs in Secondary

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Help Desk/Desktop Support Analyst

Boston, MA
onsite
Temporary / Contract
35.00 - 45.00 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide high-quality technical support for employees in Boston, Massachusetts. This Long-term Contract position is ideal for someone who enjoys solving end-user issues, improving workplace technology, and delivering dependable service in both onsite and remote environments. The role will focus on desktop support, ticket ownership, endpoint administration, and continuous improvements that strengthen performance and user productivity. Responsibilities: • Resolve hardware, software, and access-related issues for internal users through timely and detail-focused service desk support. • Manage incidents and service requests from initial intake to final resolution, while keeping users informed with clear status updates and expected timelines. • Drive initiatives that enhance the employee technology experience by minimizing interruptions, improving system performance, and identifying opportunities to streamline recurring tasks. • Maintain accurate technical records by documenting troubleshooting steps, solutions provided, and detailed case closure notes for future reference. • Coordinate with specialized internal teams when advanced support is required, while retaining accountability for progress and communication until the issue is fully resolved. • Support and optimize desktop environments, endpoint management platforms, collaboration tools, and business applications through configuration, maintenance, upgrades, and ongoing troubleshooting. • Provide user guidance and informal training to help employees better utilize supported technologies and reduce repeat issues. • Contribute to service management and change control practices by following established standards and participating in process improvement efforts.
2026-10-14T19:33:48Z

Desktop Support/Audio-Visual Analyst

Oakland, CA
onsite
Temporary to Hire
38.00 - 44.00 USD / Hourly
We are looking for a Desktop Support/Audio-Visual Analyst to join our team on a contract-to-permanent basis. This Desktop Support/Audio-Visual Analyst position is ideal for an experienced IT specialist who can deliver high-touch technical support to end users, including executive stakeholders, while maintaining a service-focused approach. The Desktop Support/Audio-Visual Analyst role blends hands-on desktop support with systems administration duties and requires confidence supporting Apple environments as well as audio-visual technology. This Desktop Support/Audio-Visual Analyst role is an onsite position out of Oakland, Ca. Responsibilities:<ul><li>Provide responsive technical assistance for hardware, software, and workplace technology issues across the office environment.</li><li>Deliver white-glove support to executive users, ensuring timely resolution and a high standard of customer service.</li><li>Administer and troubleshoot Mac OS devices, including setup, maintenance, and end-user support activities.</li><li>Use Jamf Pro to manage Apple endpoints, enforce configurations, and assist with device lifecycle tasks.</li><li>Support conference room and media technology, including AV equipment used for meetings and presentations.</li><li>Handle user onboarding, device provisioning, account support, and general workstation readiness.</li><li>Assist with system administration responsibilities by helping maintain reliable day-to-day IT operations.</li><li>Document issues, resolutions, and recurring support needs to improve service quality and team efficiency.</li><li>AV responsibilities are not highly technical, but the person must be comfortable serving as the primary point of contact for AV-related support.</li><li>Every two weeks, the company hosts a town hall, and this person will be responsible for running the presentation.</li><li>Responsibilities include loading presentation decks, sharing screens, advancing slides, and ensuring a seamless presentation experience.</li><li>Presentations may come from multiple teams and be built in various platforms, including Canva, PowerPoint, Google Slides, and Keynote.</li><li>Must be comfortable switching between platforms and managing last-minute presentation updates.</li><li>No mixing board, sound engineering, or external camera experience is required.</li><li>Executives present from their own laptops and built-in cameras. This person is responsible for ensuring everything functions properly and troubleshooting issues as needed.</li><li>For podcast recordings, production teams typically bring their own equipment. This role serves as the primary IT/AV contact if support is needed.</li></ul>
2026-10-28T22:58:44Z

Help Desk/Desktop Support Analyst

Winters, CA
onsite
Temporary / Contract
23.00 - 25.00 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance to employees across sites in Winters, California. This Long-term Contract position is ideal for someone who enjoys solving desktop and workstation issues, supporting end users with professionalism, and keeping service requests moving efficiently from intake through resolution. The role offers the opportunity to build experience across hardware, software, device setup, and day-to-day IT operations while working closely with the broader technology team. Responsibilities: • Serve as the first point of contact for incoming technical support requests and deliver timely assistance for computer and workstation issues. • Record, track, and update service desk tickets with clear notes, resolution details, and status changes until completion. • Escalate more complex incidents to senior IT staff when appropriate while contributing support on advanced cases to expand technical knowledge. • Install, configure, and maintain desktops, laptops, handheld devices, and Windows-based operating systems for end users. • Transfer user files and settings securely from existing equipment to replacement devices during refreshes and deployments. • Communicate directly with employees to explain solutions, provide updates, and confirm that issues have been resolved satisfactorily. • Support assigned IT initiatives and travel to multiple facilities or plant locations as needed to complete onsite work. • Perform routine equipment and infrastructure upkeep, including inspecting and replacing filters or components associated with designated network or computer hardware. • Troubleshoot hardware and software problems independently, verify completed work for accuracy, and assist with additional technology-related duties as assigned.
2026-10-22T22:28:47Z

Help Desk Analyst

Syracuse, NY
onsite
Temporary / Contract
22.00 - 26.40 USD / Hourly
We are looking for a Help Desk Analyst to support end users in Syracuse, New York through responsive technical assistance and dependable issue resolution. This Long-term Contract position is ideal for someone with at least 1 year of experience assisting users with Windows environments, account access, and everyday desktop support needs. The role focuses on delivering timely service, documenting incidents accurately, and helping maintain a smooth and productive user experience. Responsibilities: • Provide first-line technical support for hardware, software, and access-related issues submitted by end users. • Investigate and resolve desktop problems involving Microsoft Windows 10 and Windows 11 systems. • Manage service desk requests by logging, updating, and closing tickets with clear and thorough documentation. • Support user account maintenance tasks, including password resets and directory-related assistance within Active Directory. • Troubleshoot common workstation issues by identifying root causes and applying practical fixes or escalation when needed. • Communicate with users in a clear and attentive manner to gather issue details, explain solutions, and set expectations on resolution timelines. • Escalate more complex incidents to the appropriate support teams while ensuring continuity and follow-up. • Contribute to a reliable support operation by tracking recurring issues and sharing observations that may improve service performance.
2026-10-07T20:13:47Z

Help Desk

Inverness, IL
onsite
Temporary to Hire
18.00 - 21.00 USD / Hourly
We are looking for a Help Desk specialist to provide day-to-day technical support in a Windows-based environment for a small user group in Illinois. This contract-to-permanent opportunity is ideal for someone who enjoys hands-on desktop support, laptop setup, and resolving everyday IT issues with a responsive, customer-focused approach. The role supports approximately 12 end users and requires someone who can keep systems running smoothly while delivering dependable assistance across common hardware and software needs. Responsibilities: • Provide front-line technical assistance for end users by diagnosing and resolving routine hardware, software, and system issues in a Windows environment. • Prepare, configure, and deploy laptops so employees have properly functioning equipment for daily use. • Manage and respond to service desk requests, ensuring support tickets are tracked, updated, and completed in a timely manner. • Support Microsoft Windows 10 systems by addressing performance concerns, user access issues, and general desktop problems. • Assist with basic Active Directory tasks such as user account support, password resets, and access-related troubleshooting. • Deliver well-rounded desktop support for a small group of approximately 12 users, offering both remote and hands-on assistance as needed. • Troubleshoot common technical problems methodically and escalate more complex issues when necessary. • Maintain a reliable support experience by communicating clearly with users and documenting issue resolution steps.
2026-10-05T14:13:45Z

Help Desk/Desktop Support Analyst

Greenland, NH
onsite
Temporary / Contract
- USD / Hourly
We are looking for an entry-level Help Desk/Desktop Support Analyst to join an onsite team for a contract assignment in the apparel manufacturing industry. This role offers a strong opportunity to build practical IT experience by supporting device rollouts, assisting end users, and learning established support processes in a hands-on environment. The selected candidate will contribute to daily desktop support activities, maintain accurate records, and deliver dependable service throughout the assignment. Responsibilities: • Support onsite setup and distribution of computers, mobile devices, and related equipment for employees • Provide first-level technical assistance by diagnosing common hardware, software, and access issues • Prepare and configure workstations, peripherals, and standard applications according to documented procedures • Follow written workflows and operational checklists to complete deployment and support tasks accurately • Record completed work, user issues, and status updates within tracking tools or service desk systems • Assist with device assignment coordination to help ensure equipment is delivered to the appropriate users • Troubleshoot basic desktop and network connectivity problems and escalate more complex matters when needed • Maintain a courteous, detail-focused approach while assisting users and responding to support requests
2026-10-22T13:24:05Z

L2 Service Desk Analyst

Lombard, IL
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a dependable L2 Service Desk Analyst to support employees with a wide range of day-to-day technology needs in Illinois. This long-term contract position is ideal for someone who enjoys solving technical problems, delivering responsive service, and working directly with users across the business. The role calls for a hands-on, detail-oriented support specialist who can manage issues independently while maintaining a customer-focused approach. Responsibilities: • Handle escalated end-user incidents and service requests, driving issues through resolution with clear follow-up and ownership. • Provide technical assistance for Windows environments, Microsoft 365 applications, user account access, identity tools such as Active Directory and Entra ID, and common network connectivity problems. • Prepare, configure, deploy, and troubleshoot laptops and related workplace devices to support new and existing employees. • Inspect returned equipment, diagnose problems, perform basic refurbishment, and help maintain organized hardware inventory records. • Deliver attentive onsite and remote support to staff members, including leadership and other key users. • Work within a ticket-based support model, documenting work accurately and prioritizing requests based on urgency and business impact. • Join a shared after-hours on-call schedule to assist with urgent technical issues outside standard business hours. • Contribute to device rollouts, upgrades, and other technical implementation efforts as needed.
2026-10-27T14:38:45Z

Help Desk Analyst

Philadelphia, PA
remote
Temporary to Hire
- USD / Hourly
We are looking for a Help Desk Analyst to support end users with day-to-day technical issues in Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving problems, delivering responsive customer support, and maintaining reliable desktop performance across a Microsoft Windows environment. The person in this role will handle incoming service requests, troubleshoot system and access issues, and help ensure users can work efficiently with minimal disruption. Responsibilities: • Provide first-level technical support for hardware, software, and Windows-related issues reported by end users. • Manage and resolve service desk tickets in a timely manner, documenting steps taken and outcomes clearly. • Troubleshoot desktop and account-access problems, identifying root causes and escalating more complex issues when needed. • Support user administration tasks within Active Directory, including account updates and access-related assistance. • Assist team members with Windows 10 functionality, system settings, and common workstation problems. • Communicate with users throughout the support process to set expectations and confirm issue resolution. • Maintain accurate records of incidents, requests, and recurring technical concerns to support service improvement.
2026-10-01T14:18:43Z

Workplace Experience Support Specialist

Dubuque, IL
remote
Temporary / Contract
17.00 - 19.00 USD / Hourly
Help Create an Exceptional Workplace Experience- We're seeking a Workplace Experience Support Specialist to help deliver a best-in-class experience for employees, clients, and visitors within a professional office environment. This role is responsible for supporting daily office operations, hospitality services, facilities coordination, reception activities, and workplace culture initiatives. The ideal candidate enjoys being the go-to resource for office support, thrives in a fast-paced environment, and takes pride in creating a welcoming, organized, and efficient workplace. If you enjoy creating exceptional experiences, staying organized, and being the person who helps keep an office running smoothly, we'd love to hear from you. Apply today or give our team a call at 563-359-3995! What You'll Do<ul><li>Serve as a primary point of contact for employees, visitors, clients, and vendors</li><li>Create a welcoming and professional experience for all office guests</li><li>Manage visitor check-in processes and reception responsibilities</li><li>Answer and direct calls through a multi-line phone system</li><li>Coordinate meeting rooms, hospitality services, and office-related events</li><li>Support daily office operations to ensure the workplace remains organized, functional, and professional</li><li>Partner with building management and service vendors regarding facility needs and maintenance requests</li><li>Help maintain a safe, clean, and well-maintained office environment</li><li>Coordinate office equipment, furniture, telephones, security badges, and workplace resources</li><li>Manage office and breakroom supply inventory, ordering, and replenishment</li><li>Prepare presentations, meeting materials, reports, handouts, charts, graphics, and supporting documentation</li><li>Support employee engagement and workplace culture initiatives</li><li>Assist with special projects and operational requests across multiple business areas</li><li>Serve as a liaison between office leadership and workplace support functions as needed</li></ul>Why You'll Love This Opportunity<ul><li>Diverse responsibilities that blend office operations, employee experience, hospitality, and facilities coordination</li><li>High-visibility role supporting employees, leadership, clients, and visitors</li><li>Opportunity to contribute to a positive and engaging workplace culture</li><li>Collaborative, professional, and team-oriented environment</li></ul>If you enjoy creating exceptional experiences, staying organized, and being the person who helps keep an office running smoothly, we'd love to hear from you.
2026-10-09T20:23:48Z

Help Desk/Desktop Support Analyst

Raleigh, NC
remote
Temporary / Contract
17.41 - 20.16 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a contract team supporting customers. In this role, you will serve as an early point of contact for technical issues, helping users resolve problems related to Windows-based systems, peripherals, point-of-sale equipment, and related support tools. This opportunity is well suited for someone who communicates clearly, stays organized in a ticket-driven environment, and enjoys delivering dependable customer service in a fast-paced support setting. Responsibilities: • Respond to incoming support requests from customers and provide timely assistance by phone, remote tools, and ticketing systems. • Document new incidents thoroughly, update existing cases with clear notes, and maintain accurate records throughout the support process. • Troubleshoot issues involving Windows 10 devices, desktop applications, scanners, registers, and other end-user hardware or software. • Prioritize and triage service desk requests based on urgency, business impact, and established support procedures. • Guide users through problem resolution steps while setting clear expectations and delivering a consistent customer experience. • Escalate more complex technical concerns when needed and collaborate with team members to drive issues toward resolution. • Participate in onboarding and training activities to learn support workflows, product environments, and customer interaction standards. • Support a high volume of front-line requests as the team addresses increased ticket demand and ongoing service needs.
2026-10-28T20:28:44Z

Help Desk/Desktop Support Analyst

York, PA
onsite
Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a team in Pennsylvania in a contract-to-permanent capacity. This position focuses on delivering hands-on technical support for end-user devices, business applications, and workplace technology across an active operational environment. The ideal candidate is comfortable resolving desktop and laptop issues, supporting Microsoft tools and mobile devices, and providing responsive service to employees while maintaining accurate support records. Responsibilities: • Provide day-to-day technical support for desktops, laptops, printers, projectors, and other end-user hardware across the site. • Set up, update, and maintain workstation configurations so systems remain aligned with approved software versions and operational standards. • Record, manage, and close support incidents through ServiceNow while keeping detailed notes on troubleshooting steps and outcomes. • Assist employees with Microsoft 365 tools, including Outlook, Office applications, and OneDrive, as well as Android and Apple mobile devices. • Track equipment inventory and document device changes such as installations, relocations, and removals using established change management practices. • Guide users on effective use of workstations, software applications, and the local network environment through informal training and support. • Troubleshoot issues affecting shop floor machines and related systems, with role-specific training provided as needed. • Support additional business applications and software platforms as operational needs evolve. • Move throughout office and production areas regularly, including climbing stairs and walking the shop floor multiple times during the day to deliver on-site assistance.
2026-10-15T14:18:44Z

Sales Support

La Mirada, CA
remote
Temporary / Contract
25.00 - 27.00 USD / Hourly
We are seeking a highly organized and customer-focused Sales Support Representative to support daily sales operations and ensure a seamless customer experience in La Mirada, CA 90635. This position is responsible for coordinating orders, managing customer communications, maintaining accurate records, and partnering with internal departments to ensure projects are completed accurately and on time. The ideal candidate is detail-oriented, proactive, and comfortable managing multiple priorities in a fast-paced environment while providing exceptional service to both customers and internal stakeholders. Responsibilities:<ul><li>Support the sales team with order processing, account coordination, and administrative functions</li><li>Prepare quotes, enter orders, and maintain accurate customer and sales records</li><li>Serve as a point of contact for customer inquiries regarding products, pricing, order status, and delivery timelines</li><li>Coordinate with internal teams to ensure timely and accurate order fulfillment</li><li>Monitor project timelines and proactively communicate updates to customers and team members</li><li>Maintain reporting, spreadsheets, and sales documentation</li><li>Assist with problem resolution and provide exceptional customer service</li><li>Build and maintain strong relationships with customers and internal stakeholders</li></ul>
2026-10-28T23:48:44Z

Sales Support

West Des Moines, IA
onsite
Temporary / Contract
23.00 - 26.00 USD / Hourly
We are looking for a detail-oriented Sales Support team member to join a growing company in the Des Moines area. This Long-term Contract position focuses on accurate order and product data management while supporting customers and internal partners throughout inventory-related activities. The ideal candidate will be organized, detail-oriented and have excellent computer skills. Responsibilities:• Enter and maintain product, order, and inventory information with a high level of accuracy across company systems.• Coordinate with customers and internal teams to support the movement of inventory into and out of the system.• Respond to customer questions and provide timely assistance related to orders, product details, and account support needs.• Track open items through completion and ensure follow-up actions are handled promptly and thoroughly.• Support post-sales activities by helping process updates, changes, and routine documentation tied to customer orders. Please apply today through our Robert Half website or call 515.706.4974 with any questions!
2026-11-02T20:34:03Z

Project Documentation & Service Support Coordinator

Palomar Mountain, CA
onsite
Temporary / Contract
25.00 - 31.00 USD / Hourly
An established technical services company is looking for a Project Documentation & Service Support Coordinator to keep customer requests, project records, and internal teams aligned. This position is a strong fit for someone who enjoys coordinating details, maintaining accurate documentation, and helping technical teams deliver a smooth customer experience.Rather than a traditional customer service role, this position focuses on what happens after a request comes in: tracking progress, organizing documentation, coordinating schedules, and making sure customers and internal teams have the information they need.Responsibilities<ul><li>Open and maintain project files, service records, and customer documentation.</li><li>Track project milestones, outstanding paperwork, deadlines, and action items.</li><li>Coordinate service appointments, technician schedules, and customer updates.</li><li>Prepare quotes, work orders, status reports, and supporting documentation.</li><li>Route incoming service requests to the appropriate technical or operations team.</li><li>Follow up on incomplete forms, approvals, and missing project information.</li><li>Maintain spreadsheets and update project management or customer relationship systems.</li><li>Assist with purchase order tracking and basic invoice documentation.</li><li>Communicate schedule changes and project updates to customers and internal stakeholders.</li><li>Identify missing information or process bottlenecks and help resolve them.</li></ul>
2026-10-21T17:33:44Z

Security Systems / IT Support Technician

Union, NJ
onsite
Temporary / Contract
21.38 - 24.75 USD / Hourly
We are looking for a Security Systems / IT Support Technician to provide on-site support for a university environment in Union, New Jersey. This Long-term Contract position focuses on maintaining electronic security and access control systems while also assisting with day-to-day technical support needs across campus. The ideal candidate brings strong communication skills, a service-oriented approach, and the ability to work effectively with students, faculty, and staff in a hands-on setting. Responsibilities: • Diagnose and resolve issues involving electronic security equipment and door access systems to help maintain a secure campus environment. • Provide front-line technical assistance for help desk requests, supporting end users with hardware, software, and access-related concerns. • Travel between university campus locations as needed to respond to service requests, perform troubleshooting, and coordinate issue resolution. • Communicate clearly with campus users and internal teams to gather details, explain solutions, and ensure timely follow-up on support needs. • Perform on-site support five days per week, delivering dependable technical assistance in a fast-paced academic setting. • Assist with system configuration, maintenance activities, and operational support related to security infrastructure and connected technologies.
2026-10-08T19:43:42Z

Litigation Support Specialist

San Francisco, CA
remote
Temporary / Contract
30.00 - 35.00 USD / Hourly
A San Francisco–based law firm is seeking an experienced and detail-oriented Litigation Support Specialist to support attorneys and litigation teams through all phases of the litigation lifecycle. This is a contract-to-hire opportunity for someone who excels in managing large volumes of data, supporting e‑discovery workflows, and ensuring litigation materials are accurately organized and accessible. The Litigation Support Specialist will work closely with attorneys, paralegals, and IT teams to support document review, discovery, and trial preparation efforts in a fast-paced legal environment. Key Responsibilities<ul><li>Support litigation teams with e‑discovery and document management throughout active cases</li><li>Assist with document collections, processing, and productions</li><li>Manage and maintain litigation databases and document review platforms (e.g., Relativity)</li><li>Coordinate document review workflows and ensure quality control during review projects</li><li>Prepare and organize discovery responses, exhibits, and trial materials</li><li>Support deposition and trial preparation, including exhibit management and logistics</li><li>Troubleshoot basic technical issues related to litigation databases and review tools</li><li>Collaborate with attorneys, paralegals, and vendors on discovery-related tasks</li><li>Ensure compliance with court rules, discovery deadlines, and confidentiality standards</li></ul>
2026-11-02T17:08:48Z

NOC Specialist/IT Support

Covington, GA
remote
Temporary to Hire
24.00 - 24.00 USD / Hourly
About the RoleWe are seeking a dependable and customer-focused NOC / IT Support Analyst to join a growing IT support team. This role is ideal for someone who enjoys troubleshooting technical issues, supporting end users, and working in a fast-paced environment.The selected candidate will provide hardware, software, and network support to customer service representatives and corporate employees, ensuring a seamless technology experience across the organization. Training & Schedule Requirements<ul><li>Initial training will take place onsite in Marietta, GA for approximately 2-3 weeks</li><li>Training schedule: Monday-Friday, 9:00 AM - 5:00 PM</li><li>Following training, candidates will transition to a 4 day x10 hour schedule</li><li>Shifts may be assigned on any day of the week, including Saturdays and Sundays</li><li>Candidates must have open availability and be flexible with shift assignments based on operational needs</li></ul>Key Responsibilities<ul><li>Troubleshoot and resolve IT issues received through the help desk, chat, phone, voicemail, and email channels</li><li>Provide onsite and remote support for hardware, software, and network-related issues</li><li>Perform account password resets and account unlocks</li><li>Manage and troubleshoot VPN access issues</li><li>Support and troubleshoot call center technologies</li><li>Assist with new employee onboarding and workstation setup</li><li>Deploy, configure, and maintain IT equipment</li><li>Maintain and update asset tracking systems</li><li>Image, configure, and re-image laptops and desktops</li><li>Manage user and computer group assignments within Active Directory</li><li>Assist with creating, modifying, and disabling user accounts</li></ul>*Please note: After training, the schedule will be four 10-hour shifts per week with shifts based on business needs, including evenings, weekends, and holidays. Do not apply to this posting if you're not open to this schedule - no exceptions will be made.
2026-10-16T13:33:42Z

Desktop Support Analyst

Clarksville, TN
onsite
Temporary / Contract
20.00 - 24.00 USD / Hourly
We are looking for a Desktop Support Analyst to join an onsite team in Clarksville, Tennessee for a Contract assignment supporting a large-scale device rollout in a manufacturing setting. This position is centered on preparing, deploying, and supporting Windows-based laptops and desktops while helping employees transition to new equipment with minimal disruption. The ideal candidate is practical, user-focused, and confident resolving common technical issues in the field while following established procedures and site safety expectations. Responsibilities: • Prepare Windows laptops and desktop systems for deployment by imaging, configuring settings, and validating device readiness before distribution. • Deliver new hardware to end users, replace existing equipment, and guide employees through initial setup activities to ensure a smooth transition. • Provide hands-on support for Microsoft 365 tools, including Outlook, Teams, OneDrive, and related productivity applications during device rollout. • Install required business software and resolve issues involving application setup, device imaging, and workstation configuration. • Rebuild and ready returned equipment for future use by re-imaging devices, checking functionality, and updating deployment status records. • Coordinate deployment schedules with users and internal contacts to manage device swaps efficiently and maintain project momentum. • Assist with basic OneDrive file access concerns and support user-facing migration tasks tied to workstation deployment activities. • Record completed work, update asset tracking information, and maintain accurate documentation throughout the deployment lifecycle. • Follow site-specific safety rules, security procedures, and deployment standards while escalating more advanced technical problems when appropriate.
2026-10-29T19:24:08Z

IT Support Specialist

New Orleans, LA
onsite
Temporary / Contract
- USD / Hourly
We are seeking a Smart Hands Technicians to support a short-term healthcare technology deployment across multiple hospital locations in the New Orleans area. This is an excellent opportunity for someone who is reliable, professional, can follow directions, and is comfortable working in active healthcare environments.What You'll Be Doing<ul><li>Walk hospital facilities using an iPad to verify wireless access points (APs) are properly connected to security systems</li><li>Collaborate with engineers to validate installed equipment and associated hardware/software</li><li>Assist with basic low-voltage and technology infrastructure tasks</li><li>Read and interpret blueprints, schematics, and installation documentation</li><li>Test and troubleshoot equipment as directed</li><li>Mount and secure cabling, conduits, and brackets when needed</li><li>Document completed work, site findings, and installation activities</li><li>Work closely with technical teams to ensure project milestones are met</li></ul>
2026-10-22T12:53:45Z

IT Support/Inventory Technician

Smyrna, GA
remote
Temporary to Hire
25.00 - 27.00 USD / Hourly
OverviewWe are seeking a Support Desk & Inventory Technician to support end-user technology, device deployment, and IT asset management. This role is responsible for the full lifecycle of company hardware, including ordering, inventory tracking, deployment, refreshes, returns, and shipping coordination. The position also provides Tier 1/Tier 2 support for Windows devices and Microsoft 365 applications while assisting with onboarding, offboarding, and basic Microsoft 365 and Entra ID administration. This is an excellent opportunity for an IT professional who enjoys a mix of hands-on hardware support, help desk troubleshooting, inventory management, and user administration. Responsibilities<ul><li>Configure, deploy, refresh, and support laptops and other end-user devices using Microsoft Autopilot.</li><li>Manage the full lifecycle of IT assets, including inventory tracking, equipment preparation, shipping, receiving, and redeployment.</li><li>Maintain accurate asset records, including device ownership, status, and lifecycle information.</li><li>Provide Tier 1 and Tier 2 support for Windows devices, Microsoft 365 applications, and common end-user technology issues.</li><li>Troubleshoot hardware, software, access, and connectivity problems, escalating complex issues when appropriate.</li><li>Support employee onboarding and offboarding, including device provisioning, account setup, equipment recovery, and device reimaging.</li><li>Perform routine Microsoft 365 and Entra ID administration, including user provisioning, password resets, license assignments, and group management.</li><li>Assist with Microsoft 365 security and access management activities, including group policies and conditional access controls.</li><li>Document support procedures and technical solutions to improve operational efficiency and knowledge sharing.</li><li>Leverage AI and emerging technologies to streamline workflows, improve operational processes, and support continuous improvement initiatives.</li></ul>
2026-10-28T13:33:42Z

Epicor Support Analyst

Irvine, CA
onsite
Temporary / Contract
66.50 - 77.00 USD / Hourly
We are looking for an Epicor Support Analyst to serve as a key resource for business teams using the Epicor Kinetic environment in Irvine, California. This Long-term Contract position is ideal for someone who can connect technical system knowledge with day-to-day operational needs, especially across finance, operations, and sales. The role focuses on resolving user challenges, clarifying system capabilities, and turning business requests into practical ERP enhancements. You will also contribute to reporting support, integration improvements, and ongoing platform optimization. Responsibilities: • Partner with finance, operations, and sales teams to support Epicor Kinetic processes from customer and account setup through order processing and related downstream activities. • Investigate system issues, identify root causes, and provide clear guidance to users on effective use of Epicor Kinetic features and workflows. • Meet with executives and business stakeholders to capture needs, clarify priorities, and translate operational goals into system-related solutions. • Assist users with reporting needs by helping them access, interpret, and work with Epicor data for business decision-making. • Contribute to enhancements involving the Epicor and Salesforce connection, including support for integration processes managed through Boomi. • Support ERP updates and version-related activities within the Epicor Kinetic environment while helping users adapt to changes. • Provide assistance with subscription billing processes and related workflow configuration or issue resolution. • Communicate with both leadership and end users in a patient, attentive manner that builds trust and improves adoption. • Recommend practical process or system improvements based on recurring user issues, cross-functional feedback, and business requirements.
2026-10-16T23:33:42Z

Customer Support & Order Management Specialist

Greenfield, IN
remote
Temporary / Contract
22.00 - 25.00 USD / Hourly
A growing manufacturer is seeking a responsive, organized Customer Support & Order Management Specialist to serve as a key connection between customers, sales, warehouse operations, and logistics. This is an excellent opportunity for someone who enjoys helping customers but also likes the administrative and operational side of getting things done. You'll manage customer inquiries from initial order entry through delivery updates and resolution of any issues. The team needs someone who can stay organized when priorities change, communicate clearly when something goes off track, and make sure customers receive accurate information rather than being passed from department to department. Responsibilities:<ul><li>Respond to customer inquiries by phone and email regarding orders, products, availability, and delivery schedules.</li><li>Enter customer orders and verify pricing, quantities, shipping details, and purchase order information.</li><li>Monitor open orders and communicate status updates to customers.</li><li>Coordinate with warehouse and logistics teams regarding shipments, delays, and delivery changes.</li><li>Investigate order discrepancies, damaged shipments, returns, and missing items.</li><li>Process order changes, cancellations, credits, and replacement requests according to company procedures.</li><li>Maintain accurate customer account notes and order records.</li><li>Work with sales representatives to resolve customer concerns and improve service.</li><li>Follow up on outstanding issues until the customer receives a clear resolution.</li><li>Prepare order reports and track recurring customer service issues.</li><li>Assist with account setup and customer documentation.</li><li>Identify workflow improvements that reduce order errors and response times.</li></ul>
2026-10-23T19:28:50Z

Member Services Coordinator/Admin assistant

Franklin, MA
onsite
Permanent / Full Time
50000.00 - 54000.00 USD / Yearly
We are looking for a proactive Member Services Coordinator/Admin Assistant to support daily member service activities and front office operations. This role combines administrative coordination, customer support, and data management to help keep member records, communications, and event logistics organized and accurate. The ideal candidate brings a service-focused mindset, strong attention to detail, and the flexibility to assist across multiple office functions in a collaborative team environment. This rle is in the greater MIlfrod MA area and is 100% in office. Responsibilities:• Guide new members through the onboarding process and help create a positive, well-organized introduction to the organization.• Keep member-facing documents, website content, and communications current by coordinating updates from internal teams and external partners.• Enter and maintain product and membership data, ensuring records, categories, and status details remain accurate in internal systems.• Support members with service-related requests, including assistance with backorder cancellation needs and other account updates.• Prepare reports related to promotions and data entry activities to support tracking, review, and process improvement efforts.• Coordinate logistics for member events, shows, meetings, training sessions, and board gatherings, including ordering materials and supplies as needed.• Manage front desk and reception responsibilities by greeting visitors, handling incoming deliveries, and maintaining an organized office presence.• Update the shared office calendar and assist with general administrative tasks such as supply ordering and keeping common areas organized and stocked. For immediate consideration please reach out to me directly! Eric Lebow 508-205-2127
2026-10-12T18:48:45Z

EDI Support Analyst

Lyon Station, PA
onsite
Temporary to Hire
35.63 - 41.25 USD / Hourly
We are looking for an EDI Support Analyst to join our team in Pennsylvania on a contract basis with the potential for a permanent position. In this role, you will help keep electronic data exchange operations running smoothly by monitoring transaction activity, addressing processing issues, and supporting reliable communication with external partners. This position works closely with internal teams, customers, and suppliers to maintain accurate data flow and support ongoing EDI operations. Responsibilities: • Oversee daily electronic transaction activity to confirm documents are transmitted, received, and processed correctly • Troubleshoot routine transaction errors, communication breakdowns, and exception conditions to restore normal processing • Support standard EDI document types, including purchase orders, acknowledgments, invoices, advance ship notices, remittance details, and forecast-related transactions • Assist with partner onboarding by coordinating testing and validating readiness for production exchanges • Collaborate with customers, suppliers, and internal stakeholders to investigate and resolve document processing concerns • Review system queues, alerts, and operational reports to identify issues early and take corrective action • Verify data accuracy within transactions and research mismatches or missing information • Keep support documentation, operating procedures, and trading partner records current and organized • Participate in testing, upgrades, enhancements, user guidance, and continuous improvement efforts, escalating more complex issues when needed • Provide off-hours support and travel occasionally based on business needs
2026-10-15T14:23:43Z

Help Desk Manager

Portland, ME
onsite
Temporary to Hire
43.54 - 50.41 USD / Hourly
We are looking for an experienced Help Desk Manager to lead end-user support and create a high-quality technology experience for employees in Portland, Maine. This contract-to-permanent position will oversee service desk operations, guide support staff, and strengthen processes that improve responsiveness, communication, and user satisfaction. The role is ideal for someone who combines technical depth with strong leadership and a service-oriented approach in a fast-moving, detail-oriented environment. Responsibilities: • Direct day-to-day support operations by coordinating ticket flow, setting priorities, managing escalations, and ensuring timely follow-through with users. • Track service performance through response targets, operational metrics, and reporting that supports consistent and measurable support delivery. • Act as the senior point of contact for urgent or complex technical problems, driving resolution for issues with broad business impact. • Lead and mentor help desk personnel while fostering a detail-oriented, user-centered support culture focused on accountability and service quality. • Manage external support partners and vendors to confirm expectations are met and support outcomes align with organizational standards. • Create and refine support documentation, knowledge materials, and standard procedures to improve consistency and team efficiency. • Support a broad range of technologies including Microsoft 365, Windows devices, mobile tools, remote access solutions, collaboration platforms, conferencing systems, multifunction devices, and key business applications. • Review ticket patterns and user feedback to identify recurring issues, recommend improvements, and increase overall technology adoption through training and communication. • Work with application owners and technical stakeholders on software rollouts, upgrades, testing, issue escalation, and post-implementation support, including platforms such as iManage where applicable.
2026-10-22T19:43:44Z

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