<p>Are you an experienced <strong>Accounts Payable Specialist</strong> with expertise in <strong>Sage Intacct</strong>? Robert Half is seeking a detail-oriented and tech-savvy professional to support accounts payable functions for one of our clients. The ideal candidate will have strong proficiency with Sage Intacct, exceptional organizational skills, and a solid understanding of accounting processes. This is an excellent opportunity to work with a growing company in a dynamic and collaborative environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Process high-volume invoices in <strong>Sage Intacct</strong>, ensuring accuracy and adherence to company policies.</li><li>Match invoices with purchase orders and resolve any discrepancies in a timely manner.</li><li>Manage vendor relationships, including maintaining accurate vendor records and reconciling vendor statements.</li><li>Generate and process payments via checks, ACH, and wires through <strong>Sage Intacct's Accounts Payable module</strong>.</li><li>Assist with the implementation and optimization of <strong>Sage Intacct</strong> functionalities to improve workflow efficiencies.</li><li>Prepare accounts payable reports, including aging reports, and assist with audit preparation and requests.</li><li>Support month-end and year-end close processes by reconciling accounts payable balances and preparing relevant schedules.</li><li>Ensure compliance with accounting standards and all applicable regulations.</li></ul><p><br></p>
<p><strong>Role: </strong>Contracts Counsel (Tech-based company in the Insurance Space)</p><p><strong>Location: </strong>Jersey City, NJ </p><p><strong>Schedule: </strong>Hybrid!! 3 days in office, 2 days remote</p><p><strong>Salary:</strong> $135,000 – $155,000 + bonus + comprehensive benefits</p><p><br></p><p><strong>About the role: </strong></p><p><br></p><p>A multinational data analytics and risk assessment company is seeking a <strong>Contracts Counsel </strong>to support its Life Solutions business, including life insurance products, software licenses, and support services. This is an excellent opportunity for a commercially minded, collaborative <strong>NJ Barred Attorney</strong> who thrives in a fast-paced environment and can effectively balance legal risk with business goals.</p><p><br></p><p>This role reports to the <strong>Chief Litigation & Managing Counsel</strong> and is based in <strong>Jersey City, NJ</strong> under a hybrid work model.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Draft, review, and negotiate a wide range of commercial agreements, including <strong>customer agreements, software licenses, SaaS agreements, amendments, statements of work, NDAs, and consulting agreements.</strong></li><li>Provide day-to-day legal guidance to sales, product, and operations teams on contractual risk, privacy, intellectual property, and regulatory matters.</li><li>Interpret and apply company's standard templates and playbooks, escalating non-standard terms and risks as needed.</li><li>Partner with internal teams including privacy, compliance, security, product, and finance to deliver practical legal solutions.</li><li>Support contracting activities involving customers, vendors, and strategic partners.</li><li>Conduct legal research and analysis on commercial, data, IP, and regulatory issues impacting Life Solutions products and services.</li><li>Help improve contract processes, templates, and internal guidance materials.</li><li>Assist with additional commercial and corporate legal projects as assigned.</li></ul><p><br></p><p><br></p><p><br></p>
<p>The Applications Manager is a hands-on technical leader responsible for the administration, support, enhancement, and strategic oversight of the organization's enterprise applications environment. This role combines technical leadership, people management, and advanced database expertise, with a primary focus on SQL development, reporting, analytics, integrations, and application support. The ideal candidate possesses deep SQL expertise, strong analytical capabilities, and the ability to balance hands-on technical execution with team leadership and operational planning.</p><p><br></p><p>Leadership & Team Management</p><ul><li>Lead, mentor, and develop a multidisciplinary team responsible for application support, reporting, GIS, CAD, and data analytics.</li><li>Establish priorities, assign workload, and monitor team performance to ensure service levels and business objectives are met.</li><li>Provide technical guidance and coaching to team members while fostering a collaborative, customer-focused environment.</li><li>Serve as the primary escalation point for complex application and data-related issues.</li><li>Coordinate resources, timelines, and deliverables across ongoing support and enhancement initiatives.</li></ul><p>Application & Database Management</p><ul><li>Serve as the technical lead for internally developed enterprise applications built on the Microsoft .NET platform.</li><li>Perform hands-on SQL development, database analysis, query optimization, troubleshooting, and reporting.</li><li>Support application functionality through database administration, data validation, and issue resolution.</li><li>Manage application maintenance activities, upgrades, performance tuning, and system enhancements.</li><li>Collaborate with business stakeholders to translate operational requirements into technical solutions.</li></ul><p>Reporting & Analytics</p><ul><li>Develop, maintain, and optimize enterprise reporting solutions using SQL and Power BI.</li><li>Support data analytics initiatives by ensuring the availability, accuracy, and integrity of business data.</li><li>Design and maintain data structures, views, stored procedures, and reporting datasets.</li><li>Provide insights and recommendations based on reporting and operational metrics.</li></ul><p>Integrations & Technical Support</p><ul><li>Support and troubleshoot XML- and API-based integrations across multiple enterprise systems.</li><li>Monitor and maintain data interfaces to ensure reliable data flow between applications.</li><li>Partner with technical and business teams to identify opportunities for process improvements and automation.</li><li>Assist with the design and implementation of new functionality and system enhancements.</li></ul><p>Strategic & Operational Responsibilities</p><ul><li>Balance day-to-day operational support with longer-term application strategy and roadmap planning.</li><li>Evaluate system performance, identify risks, and recommend technology improvements.</li><li>Support governance, documentation, security, and change management processes.</li><li>Participate in project planning and provide light project management oversight for application-related initiatives.</li></ul><p><br></p>
<p><br></p><p><br></p><p>We're looking for a proactive, hospitality-minded <strong>Workplace Specialist</strong> to help create an exceptional office experience in a fast-growing startup. This role is perfect for someone who enjoys wearing multiple hats, solving problems, and building a workplace where employees feel supported, engaged, and excited to come to work. #TECHCOMPANY</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Own day-to-day workplace operations and ensure the office runs smoothly</li><li>Deliver a best-in-class employee and guest experience</li><li>Coordinate office logistics, conference rooms, vendors, and workplace services</li><li>Manage office inventory, supplies, food and beverage programs, and deliveries</li><li>Support onboarding, employee events, team gatherings, and culture initiatives</li><li>Partner with facilities, IT, and cross-functional teams on workplace projects</li><li>Identify opportunities to improve processes and enhance the employee experience</li></ul>
We are looking for an experienced IT Manager/Director to lead digital workplace operations in Lake Forest, Illinois. This role is responsible for maintaining reliable end-user technology services, improving the employee technology experience, and guiding day-to-day service delivery across core workplace platforms. The ideal candidate brings strong operational leadership, technical depth, and the ability to coordinate effectively with both internal stakeholders and external service partners.<br><br>Responsibilities:<br>• Oversee the daily delivery of digital workplace services, including endpoint administration, desktop standards, collaboration platforms, and identity-related solutions.<br>• Maintain dependable and consistent IT services by tracking uptime, responsiveness, and overall platform performance against defined service targets.<br>• Partner with internal support groups and third-party providers to align priorities, resolve issues efficiently, and sustain high-quality service delivery.<br>• Direct the handling of incidents, user requests, root cause investigations, and change activities in accordance with established operational procedures.<br>• Review service metrics regularly and lead remediation efforts when performance trends fall short of expected outcomes.<br>• Establish and refine workstation and device management practices to support secure, standardized, and efficient user environments.<br>• Drive operational improvements across digital workplace support processes to enhance service quality and user satisfaction.
We are looking for an experienced IT leader to oversee the user technical experience across Digital Workplace services in Kansas City, Kansas. This Long-term Contract position focuses on strengthening service readiness, improving end-user adoption, and ensuring support teams are prepared for successful production deployments. The role works closely with business leaders, project stakeholders, and technical teams to promote effective change management, high-quality documentation, and a consistently positive user experience.<br><br>Responsibilities:<br>• Lead the IT user technical experience function, guiding daily operations and setting priorities that support dependable service delivery and strong end-user outcomes.<br>• Direct team scheduling, coverage planning, and on-call readiness while coaching staff through regular check-ins, performance discussions, and development planning.<br>• Partner with Digital Workplace teams and business stakeholders to identify service improvement opportunities and enhance the quality of deliverables.<br>• Create and maintain user-centered planning materials such as journey maps, personas, and design frameworks that align solutions with business goals and product direction.<br>• Oversee knowledge base content, ensuring support documentation remains accurate, current, and useful for both technical teams and end users.<br>• Coordinate training initiatives, awareness sessions, and product adoption activities that help business units understand and effectively use new tools and services.<br>• Collect and evaluate user feedback through surveys, research activities, and usability reviews to drive continuous improvement and customer satisfaction.<br>• Support deployments by organizing testing groups, tracking risks and issues, and working with project leaders to resolve concerns before and after production release.<br>• Manage smaller initiatives independently, maintaining timelines, communication, and execution standards when formal project office support is not required.<br>• Guide the development of wireframes, prototypes, and interaction concepts to ensure technology solutions remain consistent, intuitive, and aligned with user needs.
We are looking for an experienced Recruiter to support high-volume staffing needs for a growing organization in Orlando, Florida. This contract opportunity has the potential to become permanent and is ideal for a recruiting specialist who can manage full-cycle recruitment across entry-level and specialized roles while maintaining a strong candidate experience. The position follows a hybrid schedule and requires someone who is comfortable using sourcing tools, applicant tracking systems, and data tracking methods to keep recruitment activity organized and effective.<br><br>Responsibilities:<br>• Lead full-cycle recruitment efforts for high-volume openings, from sourcing and screening through interview coordination and offer support.<br>• Build candidate pipelines for a range of positions, including call center, pharmacy technician, pharmacist, analyst, and clinical services roles.<br>• Use LinkedIn Recruiter, Boolean search techniques, and targeted keyword strategies to identify and engage suitable talent.<br>• Partner with hiring teams to understand staffing priorities, respond to staffing surges, and adjust recruitment strategies based on demand.<br>• Conduct candidate interviews and evaluations to assess qualifications, experience, and alignment with role requirements.<br>• Maintain accurate applicant records and workflow activity within the applicant tracking system and related recruiting tools.<br>• Create and update spreadsheets and recruiting reports to monitor pipeline health, staffing progress, and sourcing outcomes.<br>• Support a hybrid recruiting model by collaborating with stakeholders on site in Orlando, Florida on designated in-office days and working remotely as scheduled.
<p><em>The salary range for this position is $105,000-$120,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this role please send your resume to [email protected]</em></p><p><br></p><p>The role focuses on management information, planning and financial reporting, working across the whole finance team and supporting both the London and US teams. Priorities will shift with the needs of the business, offering a varied and evolving workload.</p><p> </p><p>Few roles offer the chance to see an insurer’s finance function built from the ground up. This one will suit an accountant who wants the full picture rather than one corner of it, and who is at their best when learning something new.</p><p> </p><p><strong><u>Job Description</u></strong></p><ul><li>Prepare management information and reporting for the senior team and the Board</li><li>Support the annual planning process, building and maintaining planning, forecasting and scenario models covering P& L, balance sheet and cash flow</li><li>Develop expense, premium and cash flow tracking and reporting as the business grows</li><li>Prepare analysis and commentary on business performance</li><li>Support the preparation of group and entity reporting under US GAAP and local GAAP, including consolidation and intercompany accounting</li><li>Assist with US statutory reporting for the US insurance entity</li><li>Support the month-end close, including journals, accruals and balance sheet reconciliations</li><li>Support year-end audits and the preparation of statutory accounts for group entities</li><li>Contribute to the documentation of accounting policies, processes and controls</li><li>Act as the day-to-day point of contact between the finance team and the outsourced accounting provider</li><li>Review the work delivered, ensuring the ledger is accurate, complete and up to date</li><li>Help define and refine the processes between the company and the provider as transaction volumes grow</li><li>Work with the Finance Systems Lead to design, build and test finance processes and systems</li><li>Identify opportunities to simplify and automate processes</li><li>Contribute to projects as the business grows, including new systems, entities and markets</li><li>Support the wider finance team at peak periods, including tax and finance operations</li></ul><p><strong><u> </u></strong></p>
<p>We are looking for a Planner Scheduler - Maintenance to support maintenance planning and scheduling operations at our Le Sueur, Minnesota facility. This position plays an important role in organizing maintenance work, coordinating resources, and helping ensure equipment-related tasks are completed safely, efficiently, and with minimal disruption to production. The ideal candidate is detail-oriented, comfortable working across departments, and skilled at turning maintenance requests into well-structured work plans and schedules.</p><p><br></p><p>Responsibilities:</p><p>• Review incoming maintenance requests, confirm that job details are complete and properly approved, and convert approved needs into clearly documented work orders.</p><p>• Build thorough maintenance plans by outlining task sequences, labor needs, estimated hours, safety considerations, required tools, and material requirements.</p><p>• Coordinate with maintenance leadership, production teams, and technical staff to set priorities and align repair and preventive work with plant operating needs.</p><p>• Prepare and manage short-range and longer-term maintenance schedules that make effective use of technician availability, skill sets, and equipment downtime windows.</p><p>• Maintain an organized backlog of pending work, including items ready to schedule, delayed activities, and jobs placed on hold, while keeping status information current.</p><p>• Source and track parts, tools, manuals, drawings, and vendor-related information needed to support planned maintenance activities.</p><p>• Monitor completion of scheduled work, follow up on overdue or incomplete tasks, and update records to preserve accurate maintenance history.</p><p>• Support preventive and predictive maintenance efforts by integrating recurring service requirements into planning activities and helping balance them with corrective work.</p><p>• Develop labor and material cost estimates to support budgeting, job evaluation, and efficient use of maintenance resources.</p>
<p>We are looking for a Service Writer to support a busy onsite service department in Mechanicsburg, Pennsylvania. This position is ideal for someone who enjoys helping customers, managing high call volumes, and keeping service activity organized across multiple digital systems. The person in this role will serve as a key point of contact for service-related communication while ensuring work orders, invoicing, and scheduling details are handled accurately and efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Respond to a high volume of incoming service calls and provide timely, attentive assistance to customers and internal teams.</p><p>• Create, update, and manage work orders and related service documentation within online service platforms.</p><p>• Enter service-related information accurately, including order details, invoice data, and customer updates, to maintain organized records.</p><p>• Use platforms such as Eservice Tech, Extend, Outlook, and Microsoft Teams to coordinate daily service activity and communication.</p><p>• Track hourly associate time through the designated time clock system and ensure supporting information is recorded correctly.</p><p>• Make outbound calls as needed to confirm service details, provide updates, and resolve open items with customers or technicians.</p><p>• Maintain clear communication with technicians and service personnel to support smooth scheduling and follow-up.</p><p>• Deliver a positive customer experience by addressing questions clearly and helping move service requests to completion.</p>
<p>A growing HVAC company is seeking an Accounting Specialist to support the financial side of its service, installation, and maintenance operations. This is an excellent opportunity for someone who understands the connection between accounting and day-to-day field operations. The ideal candidate is organized, comfortable working with invoices and job costs, and able to keep financial records accurate while coordinating with technicians, project managers, and vendors.</p><p><strong>What You’ll Do:</strong></p><ul><li>Process vendor invoices and match charges to purchase orders, service tickets, and project documentation.</li><li>Assist with accounts payable, customer billing, and payment tracking.</li><li>Review work orders and technician service records to ensure billable items are captured accurately.</li><li>Enter job costs, materials, labor charges, and other expenses into the accounting system.</li><li>Assist with customer invoicing for service calls, repairs, installations, and maintenance agreements.</li><li>Reconcile vendor statements and investigate discrepancies.</li><li>Track outstanding invoices and follow up with internal teams for missing approvals or documentation.</li><li>Maintain accurate general ledger support records and assist with account reconciliations.</li><li>Help prepare monthly reports related to service revenue, project costs, and expenses.</li><li>Coordinate with operations and field teams to resolve billing or documentation issues.</li></ul><p><br></p>
<p><strong>Location:</strong> Atlanta, GA (Hybrid – 3 days in-office / 2 days remote)</p><p><strong>Duration:</strong> 90 Days (Contract with potential for extension/conversion based on performance and business needs)</p><p><strong>Employment Type:</strong> Full-Time Contract</p><p><br></p><p>About the Role</p><p>We are seeking an energetic, analytical, and customer-obsessed <strong>Customer Experience (CX) Manager</strong> for a 90-day contract engagement with potential for extension. In this role, you will play a critical part in shaping, optimizing, and elevating our customer journey across all touchpoints.</p><p>Working closely with cross-functional teams including Support, Product, Marketing, and Operations, you will identify friction points, implement process improvements, and establish key CX metrics to ensure our customers have an exceptional experience.</p><p>Key Responsibilities</p><ul><li><strong>Customer Journey Mapping:</strong> Analyze and optimize end-to-end customer touchpoints to identify pain points, drop-offs, and opportunities for friction reduction.</li><li><strong>Voice of Customer (VoC) Strategy:</strong> Gather, synthesize, and act upon customer feedback (NPS, CSAT, CES, reviews, and support tickets) to drive actionable business insights.</li><li><strong>Process & Workflow Improvement:</strong> Partner with cross-functional teams (Product, Marketing, Support, Operations) to design and implement processes that improve overall customer satisfaction and retention.</li><li><strong>Metrics & Reporting:</strong> Monitor, analyze, and present key performance indicators (KPIs) and customer trends to leadership on a weekly/monthly basis.</li><li><strong>Team & Operations Support:</strong> Serve as an advocate for the customer internally, establishing clear guidelines, SOPs, and best practices for frontline customer-facing teams.</li></ul>
<p>Our client in the Branchburg, NJ area is hiring a <strong>Scheduling Coordinator</strong>. This role is fully onsite, Monday through Friday, and is seeking someone with 1+ years of related experience. Depending on experience, the base salary range is $60,000–$70,000. Benefits include Medical, Dental, Vision, 401(k), PTO, and paid holidays.</p><p><strong>Scheduling Coordinator –</strong></p><ul><li>Coordinate and manage schedules for 9 field service technicians performing installations and service calls across multiple locations.</li><li>Match technicians to jobs based on availability, location, and service requirements to ensure efficient scheduling and coverage.</li><li>Communicate with field technicians, subcontractors, and internal teams to coordinate job assignments and address scheduling needs.</li><li>Monitor schedules and make adjustments as needed to accommodate urgent requests, last-minute changes, and shifting priorities.</li><li>Maintain accurate scheduling information and ensure clear communication regarding job details, timelines, and updates.</li><li>Support day-to-day service operations by helping keep jobs organized, properly assigned, and on schedule.</li></ul><p><br></p>
<p><strong>Senior Accountant - Technology / Manufacturing. </strong></p><p><br></p><p>We are assisting our client a global tech firm with their search for an experienced Sr. Accountant to support core accounting operations and deliver accurate financial reporting for the organization. This role is based in Bethel, Connecticut, and focuses on month-end close activities, balance sheet integrity, and insightful analysis of financial performance. The ideal candidate brings strong knowledge of U.S. GAAP, advanced Excel skills, and a disciplined approach to controls, compliance, and cross-functional collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Lead month-end close activities by preparing journal entries, completing reconciliations, and producing supporting schedules and reports on time.</p><p>• Review and analyze consolidated profit and loss statements and balance sheet results each month to identify variances, trends, and areas requiring follow-up.</p><p>• Perform detailed reconciliations for balance sheet accounts and resolve discrepancies to maintain accurate financial records.</p><p>• Prepare financial analyses that highlight operating results, key performance indicators, and meaningful comparisons against expectations or prior periods.</p><p>• Partner with internal stakeholders to ensure accounting activities align with established policies, procedures, and control requirements.</p><p>• Support quarterly review processes by organizing documentation, responding to audit requests, and assisting both internal and external auditors as needed.</p><p>• Contribute to special projects and ad hoc assignments that support the broader accounting and reporting function.</p><p>• Identify opportunities to streamline reporting and improve the efficiency and automation of accounting processes.</p>
We are looking for an experienced IT Manager/Director to lead technology operations for a legal organization in Bronx, New York. This Long-term Contract position will oversee day-to-day IT service performance, team coordination, and the delivery of reliable technical support across the business. The role requires a hands-on leader who can work closely with stakeholders, strengthen operational processes, and help advance modernization efforts while maintaining strong service and security standards.<br><br>Responsibilities:<br>• Direct daily IT operations and ensure dependable service delivery across the organization.<br>• Guide and mentor technical staff, set clear expectations, and maintain strong performance and accountability standards.<br>• Administer support workflows by supervising ticket activity, escalations, incident resolution, and adherence to internal operational requirements.<br>• Track service metrics, analyze recurring support trends, and identify opportunities to improve stability and responsiveness.<br>• Act as the central liaison between IT and business teams to align technical services with organizational needs.<br>• Oversee user lifecycle activities, including onboarding, offboarding, access administration, asset tracking, and maintenance of accurate technical documentation.<br>• Manage relationships with external vendors, contractors, managed service providers, and other technology partners.<br>• Contribute to technology and business systems improvement initiatives, including modernization, automation, process standardization, and change management efforts.<br>• Enforce IT policies, security expectations, and established operational procedures across the environment.
<p><strong>Overview</strong></p><p>We are seeking an experienced, customer-focused IT Support Specialist to support attorneys, legal assistants, and business professionals in a fast-paced law firm environment. This role is responsible for resolving hardware, software, Microsoft 365, and legal technology issues while delivering exceptional customer service and supporting the adoption of new technologies.</p><p>The ideal candidate will have strong experience with <strong>Microsoft 365, iManage Cloud, Litera products, Windows endpoint support, and legal technology platforms</strong>. Prior law firm experience is required.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide remote and onsite technical support to attorneys, legal assistants, and business professionals.</li><li>Troubleshoot hardware, software, endpoint devices, plugins, peripherals, networking, VPN, Wi-Fi, and connectivity issues.</li><li>Manage incidents and service requests through the ticketing system, escalating when appropriate.</li><li>Support Microsoft 365 applications, identity services, collaboration tools, Microsoft Copilot, MFA, device enrollment, user access, and account administration.</li><li>Perform basic Azure AD/Active Directory administration, including password resets and user account support.</li><li>Configure, deploy, maintain, and troubleshoot Windows laptops and desktops.</li><li>Support legal technology platforms including <strong>iManage Cloud, Litera products, BigHand, Docket Enterprise, DocuSign, Adobe Acrobat Pro, and Harvey AI</strong>.</li><li>Assist attorneys and staff with document management, document creation, workflow tools, and software integrations.</li><li>Coordinate with software vendors to troubleshoot and resolve application issues.</li><li>Create and maintain technical documentation, knowledge base articles, ticket notes, and support procedures.</li><li>Participate in technology rollouts, office upgrades, and continuous process improvement initiatives.</li></ul>
<p>We are seeking a <strong>Senior Help Desk Analyst</strong> to join our growing IT team. This role will serve as a key escalation point for desktop, infrastructure, and identity-related support issues across the organization. The ideal candidate has strong experience supporting <strong>Windows environments</strong>, <strong>Microsoft Entra ID (Azure AD)</strong>, Microsoft 365, and end-user technologies while providing exceptional customer service.</p><p>This is an excellent opportunity for someone who enjoys troubleshooting complex technical issues, mentoring junior technicians, and contributing to infrastructure and security initiatives.</p><p>Responsibilities</p><ul><li>Serve as a Tier II/Tier III escalation point for desktop and end-user support issues.</li><li>Administer and support <strong>Microsoft Entra ID (Azure AD)</strong>, Active Directory, and Microsoft 365 environments.</li><li>Troubleshoot Windows 10 and Windows 11 operating system issues.</li><li>Manage user lifecycle activities, including account provisioning, permissions, group memberships, and deprovisioning.</li><li>Support authentication technologies including <strong>SSO, MFA, Conditional Access</strong>, and password management.</li><li>Configure, deploy, and maintain laptops, desktops, printers, mobile devices, and peripherals.</li><li>Support Microsoft Office, Teams, OneDrive, Outlook, and other productivity applications.</li><li>Investigate and resolve hardware, software, networking, and system access issues.</li><li>Assist with device management solutions such as <strong>Intune</strong>, Autopilot, and endpoint security tools.</li><li>Create and maintain technical documentation, knowledge base articles, and support procedures.</li><li>Participate in IT projects, upgrades, migrations, and security initiatives.</li><li>Monitor ticket queues and ensure timely resolution of incidents and service requests.</li><li>Mentor junior support staff and promote best practices across the team.</li></ul><p><br></p>
<p><strong>Administrative Operations Assistant</strong></p><p><br></p><p><strong>You don't need years of experience — or experience in this industry — to be successful in this role.</strong></p><p><br></p><p>A well-established Quad Cities organization is looking for an <strong>up-and-coming administrative professional</strong> with the aptitude, personality and drive to grow into a highly versatile member of its administrative team.</p><p>Maybe you're early in your career and ready for an organization to invest in your development. Maybe you have some administrative, customer service or office experience and know you're capable of more than your current role allows. Or maybe you've already built a solid foundation and are looking for a position where you can broaden your skills.</p><p><br></p><p>In any case, this organization is interested in <strong>potential, learning ability and initiative — not simply finding someone who already checks every box.</strong></p><p><br></p><p><strong>The Opportunity</strong></p><p>You'll join an administrative team that is intentionally being built around <strong>cross-training, shared knowledge and development</strong>.</p><p>Initially, you'll learn and support many of the team's foundational administrative and transactional responsibilities. As you gain knowledge and confidence, you'll have opportunities to cross-train in additional functions and take on greater ownership.</p><p>Responsibilities may include:</p><ul><li>Transactional and accounting-related administrative support</li><li>Incoming mail, email and document processing</li><li>Phone and reception coverage</li><li>Scanning, attachments and electronic document management</li><li>Data entry and administrative activities within internal systems</li><li>Claims intake, documentation and administrative follow-up</li><li>Correspondence with internal and external contacts</li><li>Administrative support for multiple team members and departments</li><li>Maintaining organized and documented processes</li><li>Cross-training in additional areas as your knowledge develops</li></ul><p>Why This Opportunity Is Different</p><p>The organization isn't simply looking for another person to complete a fixed list of administrative tasks.</p><p>They're building a <strong>cross-trained administrative team with greater depth and opportunity for development</strong>. The goal is for this person to learn multiple areas of the business and continue expanding their contribution based on their strengths, interests and performance.</p><p><br></p><p>There isn't a predetermined next title or guaranteed promotion. There <strong>is</strong> a leader who enjoys developing people, a team structure designed around cross-training, and an opportunity to build skills well beyond where you start.</p><p><br></p><p>If you've ever thought:</p><p><strong>“I know I'm capable of more — I just need someone to give me the opportunity to learn it.”</strong></p><p>...this may be worth exploring.</p>
We are looking for an experienced Sr. Digital Marketing Strategist to support digital programs for a high-tech organization in the pharm/biotech space based in Rockville, Maryland. This Long-term Contract role is ideal for a data-driven marketer who can blend campaign execution, content coordination, and channel optimization to strengthen demand generation efforts. The position works across email, social, and marketing automation initiatives while partnering with cross-functional teams to turn performance insights into smarter marketing decisions.<br><br>Responsibilities:<br>• Lead digital campaign execution across email and related channels, including setup, quality checks, launch support, and post-campaign measurement.<br>• Drive structured testing initiatives to compare messaging, creative, and audience approaches, then summarize findings to improve future performance.<br>• Coordinate end-to-end newsletter delivery by organizing content inputs, assembling assets, validating accuracy, scheduling sends, and reviewing engagement results.<br>• Manage organic social publishing with an emphasis on LinkedIn, helping extend the reach of campaigns, thought leadership, and event-related communications.<br>• Establish and maintain campaign tracking standards, naming frameworks, and documentation to support consistent reporting and clear attribution.<br>• Interpret marketing results and translate campaign data into practical recommendations for stakeholders and business partners.<br>• Partner with marketing, sales, and product teams to align digital activity with broader commercial goals and audience needs.<br>• Build and refine campaigns and automated workflows within enterprise marketing platforms to support scalable program execution.
<p>We are seeking an IT Manager who will serve as the primary technology leader and day-to-day administrator for the organization's IT systems. This individual will manage Microsoft cloud technologies, end-user support, cybersecurity, infrastructure, and vendor relationships while ensuring reliable technology services for office and field-based employees.</p><p>This is a highly visible role that requires strong technical skills, excellent customer service, and the ability to thrive in a fast-paced environment supporting users with varying levels of technical proficiency.</p><p><br></p><p>Key Responsibilities</p><ul><li>Administer and support Microsoft 365, including Exchange Online, Teams, SharePoint, and related services</li><li>Manage Microsoft Entra ID (Azure AD), identity management, authentication, and access controls</li><li>Support Windows endpoints, laptops, mobile devices, and company hardware</li><li>Provide responsive technical support to office and field personnel</li><li>Manage onboarding, offboarding, user provisioning, and permissions</li><li>Maintain cybersecurity controls, patch management, endpoint protection, and security best practices</li><li>Administer network infrastructure, wireless systems, and connectivity solutions</li><li>Manage IT vendors, service providers, and technology-related contracts</li><li>Track and maintain hardware, software licensing, and IT asset inventory</li><li>Lead initiatives to improve system reliability, security, and operational efficiency</li><li>Create and maintain IT documentation, standards, and procedures</li></ul><p><br></p>
<p>We are seeking a customer-focused IT Support Specialist for a critical 4-month contract opportunity providing coverage for an established IT team. This role supports employees in both office and manufacturing environments, delivering hands-on technical assistance and remote support to users across the United States.</p><p>The ideal candidate has at least 2 years of experience in end-user support, troubleshooting hardware and software issues, and providing excellent customer service. This is a hands-on role for someone who enjoys working directly with employees, resolving technical issues, and keeping day-to-day operations running smoothly.</p><p>Key Responsibilities</p><ul><li>Provide Level 1 and basic Level 2 technical support to remote and onsite employees.</li><li>Troubleshoot and resolve issues involving PCs, laptops, printers, Microsoft 365, software applications, and peripheral devices.</li><li>Deploy, configure, image, and replace computers and other end-user devices.</li><li>Provide deskside support in both office and manufacturing environments, including support for devices connected to manufacturing equipment.</li><li>Respond to approximately 10–20 support tickets per day, depending on volume.</li><li>Document incidents, resolutions, and troubleshooting steps in the ticketing system.</li><li>Prioritize incoming requests and escalate complex issues to the appropriate IT team member.</li><li>Deliver professional, responsive customer service to employees with varying levels of technical expertise.</li><li>Assist with device installations, software setup, hardware replacements, and general end-user technology needs.</li></ul><p>Work Environment</p><ul><li><strong>Location:</strong> Onsite in Ripon, Wisconsin</li><li><strong>Duration:</strong> 4-month contract</li><li><strong>Support Mix:</strong> Approximately 80% remote support and 20% deskside support</li><li><strong>Environment:</strong> Approximately 1,200 employees supported nationally, including roughly 800 in Ripon</li><li><strong>Daily Volume:</strong> Typically 10–20 support tickets, depending on business needs</li></ul><p>This is an excellent opportunity for a hands-on IT support professional who enjoys variety, working directly with end users, and making an immediate impact by keeping employees productive and technology running smoothly.</p>
We are looking for an experienced Database Technology Manager to support and strengthen enterprise technology operations in Dover, Delaware. This Long-term Contract position is ideal for a hands-on leader who can oversee database-related environments while guiding infrastructure support across desktop, remote access, and cloud-connected systems. The role requires a strong technical background, sound judgment, and the ability to maintain reliable performance across business-critical platforms.<br><br>Responsibilities:<br>• Lead the administration and ongoing support of database technology environments to ensure stability, security, and consistent system availability.<br>• Manage user access, directory services, and authentication processes within Active Directory to support organizational security standards.<br>• Oversee Citrix-based platforms and remote desktop services, resolving access issues and improving end-user connectivity.<br>• Direct desktop administration activities, including workstation support, configuration management, and deployment of hardware and software updates.<br>• Coordinate troubleshooting and maintenance for computer hardware, ensuring timely resolution of technical issues across supported environments.<br>• Support cloud-integrated infrastructure and related services within AWS, helping maintain performance, access, and operational continuity.<br>• Monitor system health, investigate incidents, and implement corrective actions that reduce downtime and improve service reliability.
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in California. This Long-term Contract position supports a high-tech organization in the pharm/biotech sector, with a focus on delivering responsive desktop support, account administration, and device readiness in a Windows-based environment. The role is ideal for someone who combines strong troubleshooting ability with effective communication and a customer-first approach.<br><br>Responsibilities:<br>• Deliver first- and second-level support for desktop, laptop, and workplace technology issues, resolving user requests efficiently and professionally.<br>• Administer Microsoft 365 services and user accounts, assisting with access, configuration, and day-to-day platform support.<br>• Manage Active Directory tasks such as account updates, permissions coordination, and basic identity-related troubleshooting.<br>• Prepare, configure, and deploy laptops and other end-user devices to support new hires, replacements, and refresh activities.<br>• Support onboarding and offboarding activities by setting up or removing accounts, devices, and access in alignment with internal procedures.<br>• Troubleshoot hardware and software problems across Windows 10 environments, documenting work performed through service desk ticketing tools.<br>• Provide support for identity and access management processes, escalating more complex issues to specialized IT teams when needed.<br>• Partner with infrastructure and application teams to route unresolved incidents appropriately and maintain a high standard of white-glove end-user service.
<p>We are seeking an experienced <strong>Health Information Management (HIM) Supervisor</strong> to oversee daily HIM operations and lead a team of HIM professionals in a fast-paced healthcare environment. The HIM Supervisor will be responsible for staff leadership, workload distribution, compliance, medical record integrity, and process improvement.</p><p><br></p><p>The ideal candidate will have progressive HIM experience, prior leadership experience, strong knowledge of healthcare regulations, and the ability to effectively collaborate with clinical, operational, compliance, and technology teams.</p><p><br></p><p><strong>An active RHIT or RHIA certification is required.</strong></p><p><br></p><p>Key Responsibilities</p><ul><li>Supervise and oversee a team of HIM professionals, including staff, supervisors, and/or team leads.</li><li>Lead, coach, mentor, and develop HIM team members to support performance and professional growth.</li><li>Ensure appropriate staffing, workload distribution, scheduling, and resource utilization.</li><li>Monitor daily HIM operations to ensure timely and accurate completion of department responsibilities.</li><li>Investigate and resolve potential HIM-related compliance concerns and escalate issues as appropriate.</li><li>Ensure the accuracy, integrity, confidentiality, and availability of patient health information.</li><li>Monitor compliance with medical record documentation standards, HIPAA requirements, and record retention policies.</li><li>Collaborate with clinical, operational, compliance, and technology stakeholders to address HIM-related issues and improve processes.</li><li>Establish departmental goals and monitor key performance metrics.</li><li>Identify opportunities for process improvement and implement solutions to improve efficiency, quality, and compliance.</li><li>Ensure HIM practices align with applicable regulatory and accreditation standards.</li><li>Support audits, reviews, and other compliance activities as needed.</li><li>Manage multiple priorities in a fast-paced healthcare environment.</li></ul><p><br></p>
We are looking for an experienced Project Manager/Sr. Consultant to support a high-visibility client engagement in Torrance, California. This is a Long-term Contract opportunity for a detail-oriented individual who can lead IT initiatives, coordinate cross-functional teams, and keep delivery aligned with business goals. The ideal candidate brings strong project leadership, excels in Agile environments, and is comfortable working onsite Monday through Thursday.<br><br>Responsibilities:<br>• Lead project planning, execution, and delivery activities for complex IT initiatives while maintaining alignment with timelines, scope, and stakeholder expectations.<br>• Partner with business and technical teams to define priorities, track milestones, and address risks or roadblocks before they impact delivery.<br>• Facilitate Agile ceremonies and promote effective Scrum practices to support steady progress across project workstreams.<br>• Use Jira and related project tools to monitor tasks, maintain visibility into project status, and provide clear reporting to leadership.<br>• Coordinate onsite collaboration with client and internal teams from Monday through Thursday to strengthen communication and decision-making.<br>• Manage project governance activities, including status updates, issue resolution, dependency tracking, and change control as needed.<br>• Support interview and onboarding coordination by helping identify contributors with relevant experience who meet project requirements when applicable.