271 Results for It Support Technician Jobs in Secondary

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IT Operations Technician II

Germantown, WI
onsite
Permanent / Full Time
75000.00 - 78000.00 USD / Yearly
We are looking for an IT Operations Technician II to deliver advanced technical support and keep daily IT operations running smoothly across clients in the southeastern region of WI. This role combines hands-on troubleshooting, hardware deployment, and ownership of key technology solutions, making it ideal for someone who enjoys balancing support work with operational responsibility. The position also contributes to project execution and provides dependable service to end users through both remote and on-site assistance. This role requires travel across locations from Milwaukee, Brookfield, Greenfield, Racine, etc. Local candidates with client facing experience is desired. Responsibilities:• Resolve escalated support incidents by investigating root causes, applying effective fixes, and maintaining service quality expectations.• Complete advanced service requests that require careful analysis of infrastructure, user needs, and system dependencies.• Build, configure, and prepare equipment such as desktops, network devices, cameras, entry-level servers, and printers for operational use.• Coordinate incoming and outgoing hardware shipments while keeping asset records accurate and up to date in inventory systems.• Perform routine inventory checks to track equipment levels, verify asset status, and support availability of critical parts.• Provide technical support during on-site visits and remote sessions, diagnosing issues efficiently and communicating clearly with users.• Manage the technical steps involved in employee onboarding and offboarding, including account access, workstation setup, and equipment handling.• Serve as the primary operational owner for assigned products, maintaining documentation, overseeing upkeep, and driving issue resolution.• Contribute to custom and standardized projects by completing assigned tasks, supporting implementation activities, and helping meet delivery timelines.• Participate in an after-hours support rotation to respond to urgent operational problems and help maintain system reliability.
2026-10-20T19:34:08Z

NOC Technician

Somerset, NJ
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a NOC Technician to support network operations and help maintain reliable system performance for a long-term contract opportunity in Somerset, New Jersey. This role is suited for someone who can monitor infrastructure activity, respond to service issues efficiently, and contribute to stable connectivity across wireless and cable-based environments. The ideal candidate brings hands-on technical knowledge, sound troubleshooting ability, and a proactive approach to operational support. Responsibilities: • Monitor network and system activity to identify outages, performance concerns, and service disruptions in a timely manner. • Investigate alerts and operational incidents, perform initial troubleshooting, and escalate complex issues when needed. • Support connectivity across wireless environments, including WAP and WPAN-related components, to help maintain dependable communications. • Use diagnostic and maintenance utilities in Windows-based environments to assess system health and resolve technical problems. • Assist with the setup, inspection, and validation of cable assemblies and related physical network connections. • Document incidents, resolutions, and recurring issues to improve visibility and support continuous operational efficiency. • Coordinate with internal technical teams to restore services quickly and minimize downtime for supported environments.
2026-10-29T18:38:44Z

NOC Technician

Somerset, NJ
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a NOC Technician to support network monitoring and technical operations for a Long-term Contract position based in Somerset, New Jersey. This role focuses on maintaining reliable connectivity, identifying service issues quickly, and helping keep communication systems performing at a high standard. The ideal candidate brings hands-on experience in network operations along with a strong understanding of wireless technologies and related hardware components. Responsibilities: • Monitor network activity and system performance to detect outages, faults, and service degradation in a timely manner. • Investigate alerts, troubleshoot technical issues, and coordinate appropriate resolution steps to restore normal operations. • Support day-to-day NOC functions by tracking incidents, documenting findings, and escalating complex problems when needed. • Assist with the maintenance and validation of wireless communication environments, including technologies related to WAP and WPAN. • Work with cable assemblies and associated hardware to help ensure dependable infrastructure performance. • Use diagnostic and system utility tools, including Windows-based support utilities, to analyze equipment and network behavior. • Collaborate with internal technical teams to improve operational response, reduce downtime, and maintain service quality. • Prepare clear operational records and status updates to support troubleshooting history and ongoing network reliability efforts.
2026-10-29T18:38:44Z

Infrastructure Technician II

Garden City, GA
onsite
Permanent / Full Time
- USD / Yearly
We are looking for an Infrastructure Technician II to support critical technology systems that keep warehouse and logistics operations running smoothly in Garden City, Georgia. This position combines hands-on work across servers, virtualization, backups, and network infrastructure, with a strong focus on reliability and operational continuity. The ideal candidate brings practical troubleshooting experience, communicates clearly with a wide range of users, and can manage both day-to-day support and planned infrastructure improvements. Responsibilities: • Oversee the daily health, performance, and administration of the VMware ESXi environment, while maintaining physical server infrastructure and core Windows Server services. • Administer identity and access services by supporting Active Directory environments, applying Group Policy updates, and maintaining secure, stable server operations. • Monitor backup jobs and offsite replication processes, resolve failures promptly, perform recovery testing, and keep disaster recovery documentation accurate and current. • Support and maintain network infrastructure across office and warehouse locations, including managed switches, wireless connectivity, VLAN configuration, and related connectivity components. • Implement approved firewall and remote access changes through established change controls while helping preserve network security and uptime. • Install, test, and troubleshoot copper and fiber cabling to ensure dependable connectivity across multiple operational areas. • Maintain current network diagrams, asset records, and infrastructure documentation to support visibility, planning, and issue resolution. • Deliver infrastructure initiatives such as hardware lifecycle replacements and network enhancement projects, meeting defined deadlines and project milestones. • Provide desktop imaging, operating system deployment, and technical support for workstations and mobile devices used across multiple sites.
2026-10-20T17:28:48Z

Bookkeeper

Hopkins, MN
onsite
Temporary / Contract
25.00 - 30.00 USD / Hourly
We are looking for an experienced Part-Time Bookkeeper to join a team in Hopkins, Minnesota. This position will support day-to-day financial operations by keeping records organized, maintaining accurate transactions, and helping the accounting function run smoothly. The role also partners with payroll, HR, tech support, and administrative teams to provide dependable operational support across several business needs. Schedule: Part-Time, 3 Days Onsite per Week Key ResponsibilitiesPayroll & Human Resources (Approximately 50%)<ul><li>Process biweekly payroll accurately and timely.</li><li>Assist with employee onboarding and HR administration.</li><li>Maintain employee records and personnel documentation.</li><li>Support benefits administration and other HR-related activities.</li><li>Ensure payroll and HR processes remain compliant with company policies.</li></ul>Accounting & Operational Support <ul><li>Prepare and process bank deposits.</li><li>Assist with collections and customer account follow-up.</li><li>Complete bank reconciliations.</li><li>Participate in monthly physical inventory counts and inventory tracking.</li><li>Cross-train and provide backup support for:</li><li>Customer invoicing</li><li>Accounts Payable</li><li>Accounts Receivable</li><li>Deposits</li><li>Receiving and entering purchases into the system</li><li>Maintain accurate records and assist with special projects as needed.</li></ul>Technology & Vendor Coordination<ul><li>Serve as the primary liaison between the company and external IT providers.</li><li>Coordinate the purchase and setup of new computers, hardware, and software.</li><li>Communicate with the company's IT relationship manager regarding technical needs and support requests.</li><li>Assist employees with coordinating technology-related requests.</li></ul>
2026-11-03T13:48:44Z

Service Desk Specialist

Los Angeles, CA
onsite
Temporary / Contract
30.00 - 37.00 USD / Hourly
Robert Half is seeking a highly motivated and customer-focused Service Desk Specialist to provide advanced technical support in a fast-paced enterprise environment. This role will be responsible for supporting Microsoft 365, macOS and Windows environments, mobile devices, and enterprise applications while delivering exceptional service to end users, including executive-level personnel. Key Responsibilities<ul><li>Provide Tier 2 technical support to end users via phone, email, chat, and in-person interactions, resolving escalated service requests and incidents.</li><li>Deliver high-touch, white-glove IT support for executives and VIP users, ensuring timely issue resolution and exceptional customer service.</li><li>Troubleshoot hardware, software, operating system, and application issues across Windows and macOS environments.</li><li>Administer user accounts, permissions, and access requests within Microsoft 365, Active Directory, and various SaaS platforms.</li><li>Support and manage mobile devices, including device setup, configuration, troubleshooting, and MDM/JAMF administration.</li><li>Configure, deploy, and maintain laptops, desktops, and peripheral devices to support end-user productivity.</li><li>Utilize ServiceNow and other ITSM tools to document, track, and manage incidents, requests, and service delivery metrics.</li><li>Assist with endpoint management, security initiatives, access controls, and MFA-related support activities.</li></ul>
2026-11-07T01:04:52Z

Technical Support Rep

Sarasota, FL
onsite
Temporary to Hire
- USD / Hourly
We are looking for a Product Support Specialist to join a water industry organization in Sarasota, Florida. This contract opportunity with permanent potential is ideal for someone who enjoys solving technical issues, guiding customers through product use, and working cross-functionally to deliver a strong service experience. In this onsite role, you will support customers after the sale, help resolve instrument-related concerns, and contribute to accurate reporting and continuous improvement efforts across the support function. Responsibilities:• Investigate and resolve customer issues involving instruments, including hardware, electronics, software behavior, data output, and chemistry-related performance questions.• Lead post-implementation and post-sale training sessions to help customers use products effectively and confidently.• Guide users to the appropriate manuals, reference materials, and support resources so they can quickly find needed information.• Record service requests, warranty matters, product feedback, and quality-related concerns in internal systems with clear and complete details.• Prepare quotations for repairs and follow-up service work while coordinating return authorizations and tracking products sent in for service.• Maintain detailed case documentation that captures the reported issue, troubleshooting process, and final resolution for each interaction.• Work with quality and internal partner teams to escalate non-conformance concerns, monitor progress, and communicate updates back to customers.• Analyze recurring support trends, warranty activity, and ticket volume data, then prepare reports and dashboards for management review.• Create and refine customer-facing documentation and internal records, including product registrations, activity logs, and data cleanup efforts to improve accuracy.• Share customer insights with sales, engineering, product management, and other stakeholders to support product enhancements and process improvements.
2026-10-28T13:28:44Z

Senior IT Support Specialist

Mount Vernon, NY
onsite
Temporary to Hire
31.66 - 36.66 USD / Hourly
We are looking for a Senior IT Support Specialist to provide hands-on technical support for end users and office technology in New York. This contract opportunity with permanent potential is ideal for someone who enjoys resolving complex support issues, maintaining reliable workstation performance, and assisting with a wide range of hardware, software, and connectivity needs. The role will support daily operations across desktops, mobile devices, collaboration tools, and core business applications while contributing to broader IT improvement efforts. Responsibilities: • Oversee incoming support requests, prioritize open incidents, and drive issues through to completion within expected service levels. • Set up, maintain, and troubleshoot desktops, laptops, monitors, mobile devices, and other end-user equipment to ensure dependable day-to-day performance. • Provide assistance with collaboration platforms, communication tools, and workplace technology used across the organization. • Diagnose and resolve problems affecting essential business applications and internal technology systems. • Contribute to device rollouts, workstation deployments, hardware refreshes, and other IT-led implementation projects. • Maintain accurate records for technology assets, equipment assignments, and support documentation. • Investigate network and connectivity problems involving local infrastructure, wireless access, and related hardware components. • Support the installation, replacement, and upgrade of network equipment and assist with cabling or physical connectivity tasks as needed. • Work with outside technology vendors to coordinate issue resolution, infrastructure support, and hardware-related project activity.
2026-10-12T20:08:44Z

Desktop Support Analyst

Greenville, SC
onsite
Temporary / Contract
22.00 - 25.00 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Greenville, South Carolina. This Contract position is ideal for someone who enjoys resolving hardware and software issues, maintaining reliable workstation performance, and delivering responsive service to users. The role will focus on desktop support, user account assistance, imaging, and day-to-day troubleshooting across Windows-based systems. Responsibilities:• Provide direct support for desktop and workstation issues, diagnosing and resolving technical problems affecting end users.• Install, configure, and maintain Windows 10 devices to ensure stable and secure daily operations.• Set up, replace, and troubleshoot desktop hardware components, peripherals, and related equipment as needed.• Perform desktop imaging and device preparation for new deployments, upgrades, and refresh activities.• Support user account administration tasks within Active Directory, including access updates and basic account maintenance.• Respond to service requests in a timely manner, document resolutions, and escalate complex issues when appropriate.• Assist with workstation standardization efforts and support technical changes as assigned within the desktop environment.
2026-10-26T16:28:45Z

Tech Recruiter

Denver, CO
remote
Temporary / Contract
30.00 - 33.00 USD / Hourly
Our client is seeking an experienced Senior Technical Recruiter for a 6-month contract engagement. This individual will focus primarily on recruiting highly skilled technical talent, including Principal Software Engineers, while supporting additional technical hiring needs across the organization. The ideal candidate will have experience recruiting within fast-paced technology environments, with SaaS industry experience strongly preferred. Responsibilities Manage full-cycle recruitment for technical positions, with a focus on Principal Software Engineers and other senior-level technical professionals. Partner closely with hiring managers to understand hiring needs, technical requirements, and recruitment strategies. Source, screen, and assess top technical talent through multiple channels. Build and maintain strong talent pipelines for current and future hiring initiatives. Coordinate interviews, gather feedback, and manage candidates through the hiring process. Provide market intelligence and hiring insights to support recruiting decisions. Ensure a positive candidate experience throughout the recruitment lifecycle. Support multiple technical requisitions while maintaining quality and efficiency.
2026-11-04T16:08:40Z

IT Support Specialist

Lenexa, KS
onsite
Temporary to Hire
- USD / Hourly
We are looking for an IT Site Support Specialist to provide hands-on technical assistance and dependable end-user support in Kansas. This contract opportunity with permanent potential is ideal for someone who enjoys solving hardware, software, and connectivity issues in a fast-paced environment. The person in this role will help maintain day-to-day technology operations while delivering a positive support experience across the site. Responsibilities: • Provide front-line technical support for desktops, laptops, peripherals, and mobile devices, resolving issues efficiently and professionally. • Troubleshoot hardware, software, network, and connectivity problems to minimize downtime for employees and business operations. • Manage support requests through the ticketing system, ensuring accurate documentation, timely updates, and proper follow-through. • Install, configure, and maintain workstations, printers, and other site technology equipment in alignment with company standards. • Assist with user account support, device setup, and basic access-related issues to help employees stay productive. • Support local technology infrastructure by identifying recurring issues, escalating complex problems, and coordinating with broader IT teams when needed. • Contribute to system readiness by performing routine checks, updates, and maintenance on end-user technology and support tools.
2026-10-13T13:04:03Z

IT Support Specialist

Austin, TX
onsite
Temporary / Contract
28.00 - 32.00 USD / Hourly
Robert Half is actively partnering with an Austin-based client to identify an IT Support Specialist (contract). In this role, you are responsible for providing advanced technical support, systems administration, infrastructure maintenance, and project coordination for a multi-site organization. This role serves as an escalation point for complex technology issues while ensuring the stability, security, and performance of systems that support both clinical and business operations. This role is onsite in Austin, Tx. Key Responsibilities<ul><li>Provide Tier 2 support for escalated hardware, software, network, and system issues</li><li>Troubleshoot and support desktops, laptops, mobile devices, printers, VoIP systems, and other peripherals</li><li>Administer user accounts, permissions, group policies, and multi-factor authentication solutions</li><li>Support Microsoft 365, Active Directory, server environments, and endpoint management platforms</li><li>Assist with network administration, connectivity issues, wireless infrastructure, and firewall troubleshooting</li><li>Monitor system performance, availability, and security to ensure reliable operations</li><li>Support business-critical applications and coordinate issue resolution with vendors and internal stakeholders</li><li>Maintain technical documentation, knowledge base articles, and standard operating procedures</li><li>Participate in technology deployments, upgrades, hardware refreshes, and infrastructure projects</li><li>Identify and recommend process and technology improvements that enhance operational efficiency</li><li>Provide guidance and knowledge sharing to junior team members and end users</li><li>Ensure adherence to organizational security standards, compliance requirements, and IT best practices</li></ul>
2026-10-26T13:28:44Z

Help Desk/Desktop Support Analyst

Chandler, AZ
onsite
Permanent / Full Time
48000.00 - 50000.00 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in Chandler, Arizona. This role focuses on resolving desktop, system, and access-related issues while delivering responsive service in a detail-oriented office environment. The ideal candidate is comfortable troubleshooting Windows-based technology, managing support requests efficiently, and helping employees stay productive through timely issue resolution. Responsibilities: • Deliver second-level desktop and help desk support for hardware, software, and user access concerns across the office • Investigate and resolve technical issues involving Windows workstations, peripherals, and common business applications • Manage incoming service requests through the ticketing system, ensuring accurate updates, prioritization, and follow-through • Support account-related tasks such as password assistance, permissions updates, and basic administration within Active Directory • Set up, configure, and maintain desktop and laptop equipment for employees and new hires • Escalate complex incidents when needed and collaborate with internal teams to restore service as quickly as possible • Document troubleshooting steps, recurring issues, and resolutions to improve support efficiency and knowledge sharing
2026-10-21T12:53:47Z

Technical Customer Support Lead

Auburn, NH
onsite
Temporary to Hire
- USD / Hourly
We are looking for an experienced Technical Customer Support Lead to oversee daily support operations and help maintain a high standard of service for customers in Auburn, New Hampshire. This contract position is ideal for someone who can guide a technical support team, manage escalations with confidence, and keep service delivery aligned with business expectations. The role combines hands-on operational coordination with team mentorship, cross-functional collaboration, and a strong focus on timely, consistent customer communication. Responsibilities: • Direct day-to-day support activities by overseeing ticket queues, monitoring tasks, and incident handling to keep work moving efficiently. • Act as the main point of escalation for urgent or high-impact issues, ensuring customers receive prompt updates and effective resolution paths. • Organize team workload and coverage throughout business hours and during critical situations to maintain service continuity. • Coach and support team members by providing guidance, sharing best practices, and reinforcing consistent support standards. • Review response performance, service levels, and support quality to identify gaps and improve operational execution. • Partner with internal groups such as Development, DevOps, and Quality Assurance to speed up issue resolution and remove blockers. • Own follow-through on major customer concerns from initial escalation through final resolution, including communication and documentation. • Help strengthen support procedures, workflows, and operating guidelines to improve consistency across service operations. • Contribute to reporting on incident patterns, service performance, recurring problems, and operational risks, while supporting post-incident reviews and corrective actions. • Handle customer information responsibly and follow appropriate security practices while supporting time-sensitive events that may require additional hours.
2026-11-06T19:03:43Z

Service Desk Analyst L2

Addison, IL
onsite
Temporary / Contract
27.71 - 29.08 USD / Hourly
We are looking for an experienced Service Desk Analyst L2 to join a team supporting employees across a range of end-user technologies in Addison, Illinois. This Contract position is ideal for someone who enjoys solving technical issues, delivering dependable user support, and handling escalated incidents with professionalism. The role combines hands-on troubleshooting with documentation, collaboration, and continuous improvement of support processes. Responsibilities: • Resolve escalated technical issues involving desktops, laptops, mobile devices, printers, scanners, and related workplace technology. • Diagnose and correct problems affecting Windows systems, Microsoft 365, user accounts, hardware, business applications, network access, and printing services. • Manage assigned service desk tickets from escalation through completion, keeping users informed and maintaining accurate case records. • Route highly complex incidents to the appropriate support teams while providing detailed findings, testing results, and supporting diagnostics. • Administer and support environments that include Active Directory, Microsoft Entra ID, Intune, and other endpoint management tools. • Assist with device imaging, workstation setup, software deployment, equipment replacement, and scheduled technology refresh efforts. • Work alongside cybersecurity partners to address endpoint risks, support patching activities, and help resolve security-related technical concerns. • Analyze repeat incidents to uncover underlying causes and recommend improvements that reduce future support volume. • Produce and update support documentation, troubleshooting guides, and knowledge base content to strengthen team effectiveness. • Provide guidance to entry-level service desk staff and contribute to onboarding, training, rollout activities, and other IT support projects.
2026-11-06T22:23:43Z

Administrative Assistant

Costa Mesa, CA
onsite
Permanent / Full Time
65000.00 - 70000.00 USD / Yearly
Administrative AssistantLocation: Costa Mesa or Los Angeles, CACompensation: $65,000-$70,000 DOESchedule: Full-time, onsite A well-established Southern California law firm is seeking an organized and tech-savvy Administrative Assistant to support a busy litigation team handling a high-volume caseload. This is an excellent opportunity to join a collaborative, long-tenured team known for its strong culture, complex matters, and commitment to employee support. Responsibilities<ul><li>Maintain and audit large volumes of case files and documents</li><li>Organize, rename, and manage electronic files and records</li><li>Ensure documents are accurately stored, easily accessible, and up to date</li><li>Support a litigation team handling a high-volume client portfolio</li><li>Assist with administrative and overflow projects as needed</li></ul>Why You'll Love This Opportunity<ul><li>Stable firm with exceptional employee retention</li><li>Collaborative, team-oriented environment</li><li>Exposure to sophisticated, high-profile matters</li><li>Opportunity for growth and additional legal support responsibilities over time</li><li>Supportive leadership team that values employee well-being</li></ul>Compensation & Benefits<ul><li>$65,000-$70,000 base salary</li><li>Medical, dental, and vision coverage</li><li>401(k) plan</li><li>Paid holidays, vacation, and sick time</li><li>Free parking</li><li>FSA, life insurance, and long-term disability coverage</li></ul>
2026-10-14T18:28:47Z

Workplace Experience Support Specialist

Dubuque, IL
remote
Temporary / Contract
17.00 - 19.00 USD / Hourly
Help Create an Exceptional Workplace Experience- We're seeking a Workplace Experience Support Specialist to help deliver a best-in-class experience for employees, clients, and visitors within a professional office environment. This role is responsible for supporting daily office operations, hospitality services, facilities coordination, reception activities, and workplace culture initiatives. The ideal candidate enjoys being the go-to resource for office support, thrives in a fast-paced environment, and takes pride in creating a welcoming, organized, and efficient workplace. If you enjoy creating exceptional experiences, staying organized, and being the person who helps keep an office running smoothly, we'd love to hear from you. Apply today or give our team a call at 563-359-3995! What You'll Do<ul><li>Serve as a primary point of contact for employees, visitors, clients, and vendors</li><li>Create a welcoming and professional experience for all office guests</li><li>Manage visitor check-in processes and reception responsibilities</li><li>Answer and direct calls through a multi-line phone system</li><li>Coordinate meeting rooms, hospitality services, and office-related events</li><li>Support daily office operations to ensure the workplace remains organized, functional, and professional</li><li>Partner with building management and service vendors regarding facility needs and maintenance requests</li><li>Help maintain a safe, clean, and well-maintained office environment</li><li>Coordinate office equipment, furniture, telephones, security badges, and workplace resources</li><li>Manage office and breakroom supply inventory, ordering, and replenishment</li><li>Prepare presentations, meeting materials, reports, handouts, charts, graphics, and supporting documentation</li><li>Support employee engagement and workplace culture initiatives</li><li>Assist with special projects and operational requests across multiple business areas</li><li>Serve as a liaison between office leadership and workplace support functions as needed</li></ul>Why You'll Love This Opportunity<ul><li>Diverse responsibilities that blend office operations, employee experience, hospitality, and facilities coordination</li><li>High-visibility role supporting employees, leadership, clients, and visitors</li><li>Opportunity to contribute to a positive and engaging workplace culture</li><li>Collaborative, professional, and team-oriented environment</li></ul>If you enjoy creating exceptional experiences, staying organized, and being the person who helps keep an office running smoothly, we'd love to hear from you.
2026-10-09T20:23:48Z

Service Desk Specialist

Century City, CA
remote
Temporary / Contract
34.00 - 36.00 USD / Hourly
Email: valerie.montoya@rht.(com) for immediate consideration! Robert Half is seeking a highly motivated and driven Service Desk Specialist that will be responsible for supporting, imaging, and troubleshooting O365, MAC equipment along with Windows equipment and more. Hours: 10am -7pm (PST) Top Skills:<ul><li>Enterprise and/or Entertainment Exp.</li><li>5+ Years of Exp. in Escalated Service Desk</li><li>White-Glove/VP/Exec Support</li><li>M365, AD/Entra ID</li><li>Windows/Mac OS Exp. (Blended Userbase)</li><li>iOS/Android</li><li>ITSM (ServiceNow)</li><li>JAMF / MDM endpoint management </li><li>L3 Ticketing</li><li>Audio/Visual Set up/Troubleshooting</li><li>MFA</li></ul>
2026-11-07T00:43:43Z

Customer Service Coordinator

Manchester, NH
onsite
Temporary / Contract
25.75 - 29.50 USD / Hourly
We are looking for a Customer Service Coordinator to support customer interactions and appointment management for a busy service operation in Manchester, New Hampshire. This Long-term Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and can balance incoming requests with scheduling priorities. The person in this role will serve as a key point of contact for customers while helping ensure service appointments and dispatch activities run smoothly. Responsibilities:• Respond to incoming customer calls with professionalism, provide service-related assistance, and address questions in a timely manner.• Coordinate service appointments by matching customer needs with technician availability and operational schedules.• Enter orders and service requests accurately into internal systems while maintaining complete and organized records.• Place outbound calls as needed to confirm appointments, share updates, and gather missing information from customers.• Work closely with dispatch and service teams to assign calls efficiently and support daily route or schedule adjustments.• Monitor appointment calendars and make changes when priorities shift, cancellations occur, or urgent requests arise.• Provide a high level of customer support by resolving routine concerns and escalating more complex issues when appropriate.
2026-10-28T17:58:47Z

Help Desk Analyst

Syracuse, NY
onsite
Temporary / Contract
22.00 - 26.40 USD / Hourly
We are looking for a Help Desk Analyst to support end users in Syracuse, New York through responsive technical assistance and dependable issue resolution. This Long-term Contract position is ideal for someone with at least 1 year of experience assisting users with Windows environments, account access, and everyday desktop support needs. The role focuses on delivering timely service, documenting incidents accurately, and helping maintain a smooth and productive user experience. Responsibilities: • Provide first-line technical support for hardware, software, and access-related issues submitted by end users. • Investigate and resolve desktop problems involving Microsoft Windows 10 and Windows 11 systems. • Manage service desk requests by logging, updating, and closing tickets with clear and thorough documentation. • Support user account maintenance tasks, including password resets and directory-related assistance within Active Directory. • Troubleshoot common workstation issues by identifying root causes and applying practical fixes or escalation when needed. • Communicate with users in a clear and attentive manner to gather issue details, explain solutions, and set expectations on resolution timelines. • Escalate more complex incidents to the appropriate support teams while ensuring continuity and follow-up. • Contribute to a reliable support operation by tracking recurring issues and sharing observations that may improve service performance.
2026-10-07T20:13:47Z

L2 Service Desk Analyst

Lombard, IL
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a dependable L2 Service Desk Analyst to support employees with a wide range of day-to-day technology needs in Illinois. This long-term contract position is ideal for someone who enjoys solving technical problems, delivering responsive service, and working directly with users across the business. The role calls for a hands-on, detail-oriented support specialist who can manage issues independently while maintaining a customer-focused approach. Responsibilities: • Handle escalated end-user incidents and service requests, driving issues through resolution with clear follow-up and ownership. • Provide technical assistance for Windows environments, Microsoft 365 applications, user account access, identity tools such as Active Directory and Entra ID, and common network connectivity problems. • Prepare, configure, deploy, and troubleshoot laptops and related workplace devices to support new and existing employees. • Inspect returned equipment, diagnose problems, perform basic refurbishment, and help maintain organized hardware inventory records. • Deliver attentive onsite and remote support to staff members, including leadership and other key users. • Work within a ticket-based support model, documenting work accurately and prioritizing requests based on urgency and business impact. • Join a shared after-hours on-call schedule to assist with urgent technical issues outside standard business hours. • Contribute to device rollouts, upgrades, and other technical implementation efforts as needed.
2026-10-27T14:38:45Z

Help Desk/Desktop Support Analyst

Greenland, NH
onsite
Temporary / Contract
- USD / Hourly
We are looking for an entry-level Help Desk/Desktop Support Analyst to join an onsite team for a contract assignment in the apparel manufacturing industry. This role offers a strong opportunity to build practical IT experience by supporting device rollouts, assisting end users, and learning established support processes in a hands-on environment. The selected candidate will contribute to daily desktop support activities, maintain accurate records, and deliver dependable service throughout the assignment. Responsibilities: • Support onsite setup and distribution of computers, mobile devices, and related equipment for employees • Provide first-level technical assistance by diagnosing common hardware, software, and access issues • Prepare and configure workstations, peripherals, and standard applications according to documented procedures • Follow written workflows and operational checklists to complete deployment and support tasks accurately • Record completed work, user issues, and status updates within tracking tools or service desk systems • Assist with device assignment coordination to help ensure equipment is delivered to the appropriate users • Troubleshoot basic desktop and network connectivity problems and escalate more complex matters when needed • Maintain a courteous, detail-focused approach while assisting users and responding to support requests
2026-10-22T13:24:05Z

Human Resources (HR) Administrator

Denver, CO
onsite
Temporary / Contract
32.30 - 37.40 USD / Hourly
We are seeking a Human Resources Onboarding Coordinator to support a fast-paced Information Technology organization in Denver, Colorado. This contract position will focus on coordinating and administering the employee onboarding process while providing general HR support as needed. The ideal candidate is highly organized, tech-savvy, energetic, and eager to learn. Prior HR experience is helpful but not required for someone who demonstrates strong administrative skills, initiative, and the ability to thrive in a high-volume environment. Responsibilities:<ul><li>Coordinate employee onboarding activities from offer acceptance through start date.</li><li>Collect, review, and maintain employee records and onboarding documentation with a high degree of accuracy and confidentiality.</li><li>Manage background check and employment screening processes, including tracking status updates and following up on outstanding items.</li><li>Process onboarding paperwork and ensure all required employment documents are completed and submitted on time.</li><li>Maintain employee data and personnel records within HR systems.</li><li>Communicate with new hires regarding onboarding requirements, start dates, documentation, and next steps.</li><li>Support orientation scheduling and other new hire administrative processes.</li><li>Respond to routine employee questions and provide general HR administrative support.</li><li>Assist with special projects and miscellaneous administrative tasks as requested by the HR team.</li><li>Partner with internal stakeholders to ensure a smooth and efficient onboarding experience for new employees.</li></ul>
2026-10-30T14:44:06Z

Help Desk/Desktop Support Analyst

Ann Arbor, MI
onsite
Temporary / Contract
31.35 - 36.30 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join a Long-term Contract assignment in Ann Arbor, Michigan. This position will act as a key point of contact for day-to-day IT support while handling more complex desktop, cloud, network, and operational technology issues. The role is well suited for someone who enjoys improving support processes, maintaining reliable service delivery, and assisting users in a fast-paced manufacturing environment. Responsibilities: • Lead daily service desk activities by monitoring ticket flow, prioritizing issues, coordinating escalations, and preparing regular operational updates. • Maintain and enhance the ticketing environment by refining workflows, updating request forms, improving automation, and strengthening reporting capabilities. • Resolve advanced end-user issues involving Windows systems, Microsoft 365 applications, identity management, endpoint configuration, and device provisioning tools. • Provide technical assistance for production-related technology, including manufacturing workstations, barcode equipment, scanners, floor terminals, and employee timekeeping devices. • Administer user lifecycle tasks such as account setup, access changes, separation processing, permissions management, and endpoint protection support. • Assist with network and connectivity support across firewalls, switching, wireless access, secure remote access, and web filtering tools. • Develop and maintain clear technical procedures, support articles, and asset tracking practices to improve consistency and knowledge sharing. • Partner with internal stakeholders and external service providers to strengthen support operations and raise overall service quality.
2026-11-05T14:58:40Z

Senior Help Desk/Desktop Support Analyst

Draper, UT
onsite
Permanent / Full Time
65000.00 - 70000.00 USD / Yearly
We are looking for a Senior Help Desk/Desktop Support Analyst to deliver dependable technical support for employees across a dynamic organization in Draper, Utah. This position is well suited to someone who enjoys resolving user issues, communicating clearly, and improving day-to-day technology experiences. The ideal candidate brings strong desktop support knowledge, a service-oriented approach, and the ability to manage incidents efficiently while contributing to a stable and productive IT environment. Responsibilities: • Manage support incidents and service requests from initial intake through final resolution, ensuring accurate tracking and timely follow-up. • Provide end users with clear status updates, practical guidance, and attentive assistance throughout the troubleshooting process. • Prioritize and escalate complex technical issues when needed to maintain service expectations and meet established response targets. • Support user accounts, permissions, and endpoint access within Active Directory, Group Policy, desktop systems, and Citrix-based environments. • Troubleshoot Windows workstations, core Microsoft technologies, and common connectivity problems to restore business operations quickly. • Maintain support documentation, knowledge resources, and process notes to improve consistency and reduce repeat issues. • Identify recurring technical problems and recommend improvements that enhance reliability and the overall user experience. • Assist with infrastructure or support-related projects as assigned, including technical rollouts, upgrades, and operational initiatives.
2026-11-02T20:38:42Z

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