<p>We are looking for a Customer Service Specialist to support customers by delivering responsive service, resolving questions, and ensuring a positive experience throughout every interaction. This role combines customer support, problem-solving, and administrative responsibilities while working closely with internal teams to ensure customer needs are met efficiently and professionally. The ideal candidate is proactive, organized, and enjoys building strong relationships while providing high-quality service in a fast-paced environment.</p><p><br></p><p>Responsibilities</p><ul><li>Assist customers with questions, requests, and service-related concerns through phone, email, and other communication channels.</li><li>Investigate and resolve customer issues by identifying solutions and coordinating with internal departments.</li><li>Maintain accurate records of customer interactions, updates, and follow-up activities.</li><li>Process customer requests, documentation, and account changes while ensuring accuracy and compliance with company procedures.</li><li>Track open requests and ensure timely resolution of outstanding items.</li><li>Support scheduling, coordination, and administrative processes related to customer service operations.</li><li>Contribute to a positive customer experience by demonstrating professionalism, patience, and attention to detail.</li></ul><p><br></p><p><br></p>
<p>We are seeking a Customer Service Specialist to provide exceptional support to customers by answering inquiries, resolving issues, and ensuring a positive experience across phone, email, and chat channels. The ideal candidate is a strong communicator, problem solver, and team player who thrives in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Provide administrative support for day-to-day business operations</li><li>Assist with the contract process, including documentation and follow-up</li><li>Handle customer service inquiries and resolve issues in a professional manner</li><li>Send follow-up emails and maintain clear communication with customers and internal teams</li><li>Enter and update data in Excel, including working with columns, rows, and spreadsheets</li><li>Navigate and use various software systems efficiently</li><li>Maintain accurate records and ensure timely completion of assigned tasks</li></ul><p><br></p><p><br></p>
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical assistance for end users in San Angelo, Texas. This is a Contract-to-permanent position which is ideal for someone who enjoys resolving desktop and device issues, supporting daily IT operations, and delivering a strong customer experience. The role combines hands-on workstation support with incident resolution, system configuration, and continuous improvement of support processes. <br> Responsibilities: • Deliver desktop and help desk support by diagnosing technical issues, fulfilling service requests, and restoring user productivity in a timely manner. • Install, configure, and update software, hardware, and peripheral devices while ensuring systems are set up to meet user and business needs. • Troubleshoot escalated incidents in partnership with technical specialists and contribute to the resolution of complex or high-impact problems. • Perform routine maintenance on workstations, printers, and related equipment to improve reliability and reduce recurring issues. • Prepare, distribute, and personalize end-user devices and accessories, including verifying proper configuration before deployment. • Use PowerShell to review, adjust, and create scripts that streamline repeatable IT support tasks and administrative processes. • Maintain accurate service documentation, record troubleshooting steps, and contribute to knowledge-sharing efforts within the support team. • Identify support activities that can be handled efficiently by the service desk and recommend practical improvements to operating procedures.
<p>We are looking for a detail-oriented Administrative Support Specialist to provide essential office support for a sales team in Salem, New Hampshire. This Long-term Contract position is ideal for someone who enjoys keeping daily operations organized, communicating professionally with callers and visitors, and handling administrative tasks with accuracy. The role offers the opportunity to contribute to a well-run office environment through strong coordination, data management, and front-desk support.</p><p><br></p><p>Responsibilities:</p><p>• Manage a variety of day-to-day administrative activities to support smooth office operations and team productivity.</p><p>• Respond to inbound phone calls professionally, direct inquiries appropriately, and relay messages in a timely manner.</p><p>• Welcome visitors and provide front-desk assistance while maintaining a courteous and organized reception area.</p><p>• Enter, update, and maintain records with a high level of accuracy across office systems and documents.</p><p>• Prepare, organize, and distribute administrative materials, correspondence, and routine office documentation.</p><p>• Coordinate general office support tasks such as filing, scheduling, and tracking information needed by internal staff.</p><p>• Monitor administrative workflows and help ensure requests and routine tasks are completed efficiently and on time.</p>
<p>We are seeking a Customer Support Specialist to provide exceptional service to customers by answering inquiries, resolving issues, and ensuring a positive customer experience. This role delivers responsive customer service while resolving inquiries and documenting interactions accurately.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone, email, and chat</p><p>• Resolve issues and document outcomes in CRM systems</p><p>• Escalate complex issues to internal teams</p><p>• Identify service trends and improvement opportunities</p><p><br></p>
<p>We are seeking a detail-oriented Sales Support Specialist to assist our sales team with administrative, operational, and customer-facing activities. This role supports sales operations through reporting, CRM management, and client coordination. The ideal candidate is organized, responsive, and comfortable working in a fast-paced environment. </p><p><br></p><p>Responsibilities</p><ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow-ups and internal coordination</li></ul><p><br></p><p><br></p>
<p>Robert Half is seeking a highly motivated and customer-focused Service Desk Specialist to provide advanced technical support in a fast-paced enterprise environment. This role will be responsible for supporting Microsoft 365, macOS and Windows environments, mobile devices, and enterprise applications while delivering exceptional service to end users, including executive-level personnel.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide Tier 2 technical support to end users via phone, email, chat, and in-person interactions, resolving escalated service requests and incidents.</li><li>Deliver high-touch, white-glove IT support for executives and VIP users, ensuring timely issue resolution and exceptional customer service.</li><li>Troubleshoot hardware, software, operating system, and application issues across Windows and macOS environments.</li><li>Administer user accounts, permissions, and access requests within Microsoft 365, Active Directory, and various SaaS platforms.</li><li>Support and manage mobile devices, including device setup, configuration, troubleshooting, and MDM/JAMF administration.</li><li>Configure, deploy, and maintain laptops, desktops, and peripheral devices to support end-user productivity.</li><li>Utilize ServiceNow and other ITSM tools to document, track, and manage incidents, requests, and service delivery metrics.</li><li>Assist with endpoint management, security initiatives, access controls, and MFA-related support activities.</li></ul>
<p>We are looking for a Product Support Specialist to join a water industry organization in Sarasota, Florida. This contract opportunity with permanent potential is ideal for someone who enjoys solving technical issues, guiding customers through product use, and working cross-functionally to deliver a strong service experience. In this onsite role, you will support customers after the sale, help resolve instrument-related concerns, and contribute to accurate reporting and continuous improvement efforts across the support function.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and resolve customer issues involving instruments, including hardware, electronics, software behavior, data output, and chemistry-related performance questions.</p><p>• Lead post-implementation and post-sale training sessions to help customers use products effectively and confidently.</p><p>• Guide users to the appropriate manuals, reference materials, and support resources so they can quickly find needed information.</p><p>• Record service requests, warranty matters, product feedback, and quality-related concerns in internal systems with clear and complete details.</p><p>• Prepare quotations for repairs and follow-up service work while coordinating return authorizations and tracking products sent in for service.</p><p>• Maintain detailed case documentation that captures the reported issue, troubleshooting process, and final resolution for each interaction.</p><p>• Work with quality and internal partner teams to escalate non-conformance concerns, monitor progress, and communicate updates back to customers.</p><p>• Analyze recurring support trends, warranty activity, and ticket volume data, then prepare reports and dashboards for management review.</p><p>• Create and refine customer-facing documentation and internal records, including product registrations, activity logs, and data cleanup efforts to improve accuracy.</p><p>• Share customer insights with sales, engineering, product management, and other stakeholders to support product enhancements and process improvements.</p>
<p>We are seeking a customer-focused IT Support Specialist for a critical 4-month contract opportunity providing coverage for an established IT team. This role supports employees in both office and manufacturing environments, delivering hands-on technical assistance and remote support to users across the United States.</p><p>The ideal candidate has at least 2 years of experience in end-user support, troubleshooting hardware and software issues, and providing excellent customer service. This is a hands-on role for someone who enjoys working directly with employees, resolving technical issues, and keeping day-to-day operations running smoothly.</p><p>Key Responsibilities</p><ul><li>Provide Level 1 and basic Level 2 technical support to remote and onsite employees.</li><li>Troubleshoot and resolve issues involving PCs, laptops, printers, Microsoft 365, software applications, and peripheral devices.</li><li>Deploy, configure, image, and replace computers and other end-user devices.</li><li>Provide deskside support in both office and manufacturing environments, including support for devices connected to manufacturing equipment.</li><li>Respond to approximately 10–20 support tickets per day, depending on volume.</li><li>Document incidents, resolutions, and troubleshooting steps in the ticketing system.</li><li>Prioritize incoming requests and escalate complex issues to the appropriate IT team member.</li><li>Deliver professional, responsive customer service to employees with varying levels of technical expertise.</li><li>Assist with device installations, software setup, hardware replacements, and general end-user technology needs.</li></ul><p>Work Environment</p><ul><li><strong>Location:</strong> Onsite in Ripon, Wisconsin</li><li><strong>Duration:</strong> 4-month contract</li><li><strong>Support Mix:</strong> Approximately 80% remote support and 20% deskside support</li><li><strong>Environment:</strong> Approximately 1,200 employees supported nationally, including roughly 800 in Ripon</li><li><strong>Daily Volume:</strong> Typically 10–20 support tickets, depending on business needs</li></ul><p>This is an excellent opportunity for a hands-on IT support professional who enjoys variety, working directly with end users, and making an immediate impact by keeping employees productive and technology running smoothly.</p>
We are looking for a dependable L2 Service Desk Analyst to support employees with a wide range of day-to-day technology needs in Illinois. This long-term contract position is ideal for someone who enjoys solving technical problems, delivering responsive service, and working directly with users across the business. The role calls for a hands-on, detail-oriented support specialist who can manage issues independently while maintaining a customer-focused approach.<br><br>Responsibilities:<br>• Handle escalated end-user incidents and service requests, driving issues through resolution with clear follow-up and ownership.<br>• Provide technical assistance for Windows environments, Microsoft 365 applications, user account access, identity tools such as Active Directory and Entra ID, and common network connectivity problems.<br>• Prepare, configure, deploy, and troubleshoot laptops and related workplace devices to support new and existing employees.<br>• Inspect returned equipment, diagnose problems, perform basic refurbishment, and help maintain organized hardware inventory records.<br>• Deliver attentive onsite and remote support to staff members, including leadership and other key users.<br>• Work within a ticket-based support model, documenting work accurately and prioritizing requests based on urgency and business impact.<br>• Join a shared after-hours on-call schedule to assist with urgent technical issues outside standard business hours.<br>• Contribute to device rollouts, upgrades, and other technical implementation efforts as needed.
<p>Our client is seeking an IT Support Technician to support workstation deployment, device imaging, asset management, and end-user technology readiness. </p><p>This role is ideal for an IT professional with hands-on experience supporting desktops, laptops, and device deployments, or a highly motivated IT support professional looking to grow their skills in Microsoft Intune and endpoint management.</p><p>The primary focus of this role is staging, imaging, configuring, and deploying end-user devices while maintaining accurate asset records and ensuring a smooth technology deployment experience. The individual may also assist with service desk activities, including hardware troubleshooting, printer support, equipment upgrades, and workstation replacements.</p><p>Key Responsibilities</p><p>• Configure, image, stage, and deploy desktops, laptops, and mobile devices for end users.</p><p>• Support workstation lifecycle management, including new deployments, upgrades, refreshes, and replacements.</p><p>• Utilize Microsoft Intune to deploy operating system images, applications, updates, and configurations.</p><p>• Assist with endpoint and workstation management within an Intune-managed environment.</p><p>• Maintain accurate asset inventory and device tracking records.</p><p>• Support software deployment and installation activities.</p><p>• Perform testing and quality assurance checks prior to device deployment.</p><p>• Document deployment activities, configurations, and inventory updates.</p><p>• Assist with routine service desk requests, including: </p><p>o PC and laptop troubleshooting</p><p>o Printer setup and support</p><p>o Peripheral installation and configuration</p><p>o Hardware upgrades and replacements</p><p>o Basic software support</p><p>• Track and manage work requests through ticketing and asset management systems.</p><p>• Follow established IT security, compliance, and operational procedures.</p><p>Other duties as needed</p>
<p>Email: valerie.montoya@rht.(com) for immediate consideration!</p><p><br></p><p>Robert Half is seeking a highly motivated and driven Service Desk Specialist that will be responsible for supporting, imaging, and troubleshooting O365, MAC equipment along with Windows equipment and more.</p><p><br></p><p><em>Hours: 10am -7pm (PST)</em></p><p><br></p><p>Top Skills:</p><ul><li>Enterprise and/or Entertainment Exp.</li><li>5+ Years of Exp. in Escalated Service Desk</li><li>White-Glove/VP/Exec Support</li><li>M365, AD/Entra ID</li><li>Windows/Mac OS Exp. (Blended Userbase)</li><li>iOS/Android</li><li>ITSM (ServiceNow)</li><li>JAMF / MDM endpoint management </li><li>L3 Ticketing</li><li>Audio/Visual Set up/Troubleshooting</li><li>MFA</li></ul>
We are looking for a Service Specialist to provide responsive support for customer and product-related inquiries within a corporate partnerships environment. This contract position focuses on delivering timely service across multiple offerings, maintaining accurate records, and helping ensure issues are resolved within established service expectations. The ideal candidate brings strong communication skills, comfort in a fast-paced call environment, and a proactive approach to improving the customer experience.<br><br>Responsibilities:<br>• Provide attentive support for customer questions and service needs across several partnership-related products and programs.<br>• Track open requests closely and take timely action to bring items to resolution within defined service commitments.<br>• Build working knowledge of assigned products, service guidelines, and relevant industry practices to support accurate responses.<br>• Record customer interactions, updates, and outcomes thoroughly to maintain complete and reliable documentation.<br>• Use business systems and software tools effectively to manage case activity, enter data, and support daily operations.<br>• Identify workflow gaps or recurring service challenges and collaborate with leadership on practical improvements.<br>• Assist team members by sharing guidance, answering questions, and promoting consistent service standards.<br>• Manage high-volume inbound and outbound communication while maintaining organization, quality, and attention to detail.
<p><strong>Tier 2 IT Support Specialist</strong></p><p><br></p><p><strong>Location: </strong>Lee, MA (100% Onsite)</p><p><strong>Duration:</strong> 6-Month Contract with Potential Extension</p><p><strong>Compensation:</strong> Up to $31.00/hour</p><p><strong>Benefits:</strong> Eligible for Paid Time Off (PTO) and Paid Holidays over the course of the contract</p><p><strong>Hours: </strong>40 Weekly, Monday through Friday </p><p><br></p><p><strong>Overview</strong></p><p><br></p><p>Robert Half is seeking an experienced Tier 2 IT Support Specialist for a full-time contract opportunity in Lee, MA. This position is ideal for an IT professional who enjoys hands-on troubleshooting, supporting end users, and working closely with a collaborative IT team.</p><p><br></p><p>The selected candidate will provide technical support to employees, assist with desktop and user support issues, and help maintain daily IT operations. The initial contract is expected to last six months, with the potential for extension.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide Tier 1 and Tier 2 technical support to end users</li><li>Troubleshoot hardware, software, and user account issues</li><li>Assist with workstation deployments, upgrades, and replacements</li><li>Support user onboarding, offboarding, and access requests</li><li>Troubleshoot connectivity, authentication, and application-related issues</li><li>Document incidents, resolutions, and support procedures</li><li>Collaborate with other IT team members to resolve complex issues</li><li>Deliver professional and customer-focused support to end users</li></ul><p><br></p><p><br></p><p><br></p><p><br></p>
We are looking for a Tenet Service Specialist to support tenant services operations in Buffalo, New York. This is a Contract position suited for an administrative specialist who can manage sensitive records with accuracy, discretion, and a strong customer service mindset. The ideal candidate will help maintain organized documentation, respond to tenant inquiries, and provide dependable front-office support while handling confidential information in compliance with privacy standards.<br><br>Responsibilities:<br>• Manage administrative records and maintain accurate tenant-related documentation in a secure and organized manner.<br>• Respond to inbound calls, greet visitors, and direct inquiries to the appropriate staff members with professionalism and courtesy.<br>• Enter, update, and verify data in office systems to ensure records remain complete and current.<br>• Provide day-to-day administrative support for tenant services activities, including filing, correspondence, and document preparation.<br>• Handle confidential information with care and follow all applicable privacy and access requirements.<br>• Support office reception functions by monitoring communications, assisting walk-in visitors, and maintaining an orderly front desk environment.
<p>We are seeking a <strong>technical, hands-on Desktop Support Technician</strong> to support end-user computing in a Windows-based enterprise environment. This role will focus on <strong>Windows support, workstation imaging, hardware/software troubleshooting, and Microsoft 365 administration/support</strong>. The ideal candidate has strong experience with <strong>device deployment, OS configuration, account support, and incident resolution</strong> in a corporate setting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Tier 1/Tier 2 desktop support for Windows desktops, laptops, docking stations, printers, and peripherals.</li><li>Troubleshoot and resolve issues related to Windows 10/11, system performance, application installs, drivers, VPN connectivity, and network access.</li><li>Build, image, configure, and deploy desktops and laptops using standard imaging and endpoint deployment tools.</li><li>Perform workstation provisioning, reimaging, refreshes, break/fix support, and decommissioning.</li><li>Support Microsoft 365 applications including Outlook, Teams, Word, Excel, OneDrive, and SharePoint.</li><li>Troubleshoot email client issues, mailbox access, Teams connectivity, and Office application performance problems.</li><li>Handle user account support including password resets, account unlocks, group membership, and basic Active Directory administration.</li><li>Install, configure, and support enterprise software, security tools, and endpoint agents.</li><li>Support patching, software updates, antivirus, and endpoint compliance activities.</li><li>Document technical issues, root cause, troubleshooting steps, and resolutions within the ticketing system.</li><li>Escalate complex issues to systems, network, or infrastructure teams as needed.</li><li>Assist with hardware inventory, asset management, lifecycle replacements, and IT onboarding/offboarding processes.</li></ul><p><br></p>
We are looking for a detail-oriented Commercial Support Specialist to join our team in Irving, Texas in a contract capacity with the potential to become permanent. This position supports senior leaders through high-level coordination, administrative execution, and cross-functional communication while helping keep daily operations and project activities on track. The ideal candidate is organized, adaptable, and confident managing schedules, correspondence, travel logistics, and follow-through in a fast-paced environment.<br><br>Responsibilities:<br>• Support two leaders by coordinating priorities, handling day-to-day administrative needs, and ensuring key activities move forward efficiently.<br>• Manage complex calendars and arrange meetings across multiple time zones, resolving scheduling conflicts and confirming attendance details.<br>• Coordinate domestic and international travel plans, including transportation, lodging, and related documentation requirements.<br>• Prepare and refine emails, reports, presentations, proposals, meeting materials, and other business communications with a high level of accuracy.<br>• Organize meetings from start to finish by securing space, arranging refreshments, developing agendas, documenting discussion points, and tracking follow-up actions.<br>• Submit and monitor expense reports and invoice processing through designated online platforms while maintaining accurate records.<br>• Assist with office and team support activities, including room bookings, internal event coordination, and coverage for senior executive support when needed.<br>• Contribute to project execution by monitoring timelines, gathering updates from stakeholders, and sharing progress information with leadership.<br>• Help plan and deliver team engagement activities such as recognition events, social gatherings, and charitable initiatives.
<p>We are looking for a Client Services Specialist to support event-related client interactions and deliver a high standard of service for attendees, exhibitors, and internal teams. This is a Contract position with an initial 12-week assignment and potential for longer-term opportunity. The person in this role will help ensure event information is accurate, customer questions are resolved efficiently, and service processes are continuously improved to create a strong overall experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming questions from attendees, exhibitors, and staff, providing timely follow-up and taking ownership of each issue through resolution.</p><p>• Review event websites and online information regularly to confirm content accuracy, usability, and consistency for both internal and external users.</p><p>• Investigate service-related concerns, identify root causes, and apply practical solutions that improve customer outcomes.</p><p>• Work closely with internal departments and external partners to recommend and implement enhancements to service delivery and communication methods.</p><p>• Process and update registrations across various event systems with a high level of accuracy and attention to detail.</p><p>• Track exhibitor timelines, requests, and key communications to keep event stakeholders informed and organized.</p><p>• Coordinate with operations partners to prepare pricing materials and support the development of event-related pricing structures.</p><p>• Create and maintain exhibitor service documentation, including vendor details, operational guidelines, and booth compliance information.</p><p>• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution and client service needs.</p>
We are looking for a Security Systems / IT Support Technician to provide on-site support for a university environment in Union, New Jersey. This Long-term Contract position focuses on maintaining electronic security and access control systems while also assisting with day-to-day technical support needs across campus. The ideal candidate brings strong communication skills, a service-oriented approach, and the ability to work effectively with students, faculty, and staff in a hands-on setting.<br><br>Responsibilities:<br>• Diagnose and resolve issues involving electronic security equipment and door access systems to help maintain a secure campus environment.<br>• Provide front-line technical assistance for help desk requests, supporting end users with hardware, software, and access-related concerns.<br>• Travel between university campus locations as needed to respond to service requests, perform troubleshooting, and coordinate issue resolution.<br>• Communicate clearly with campus users and internal teams to gather details, explain solutions, and ensure timely follow-up on support needs.<br>• Perform on-site support five days per week, delivering dependable technical assistance in a fast-paced academic setting.<br>• Assist with system configuration, maintenance activities, and operational support related to security infrastructure and connected technologies.
We are looking for a Senior Client Services Specialist to join our team in a Contract role. This 12-week opportunity is ideal for a client-focused specialist who can manage commercial portfolio support, strengthen exhibitor and stakeholder relationships, and help deliver high-quality event experiences. The position combines day-to-day service coordination with process improvement, cross-functional collaboration, and occasional travel to support on-site event operations.<br><br>Responsibilities:<br>• Act as the main point of contact for assigned commercial accounts, delivering responsive support and building strong client relationships throughout the event lifecycle.<br>• Create and carry out outreach efforts that keep clients informed, address questions early, and encourage greater participation and satisfaction.<br>• Gather input from exhibitors and internal partners, review service workflows, and recommend practical changes that improve the overall customer experience.<br>• Work closely with cross-functional teams to coordinate service delivery, resolve issues efficiently, and maintain smooth operational execution.<br>• Travel to event sites as needed to oversee service areas, support floor operations, and help ensure a well-organized experience for clients and attendees.<br>• Partner with contractors and external vendors to align service expectations, support event execution, and maintain productive working relationships.<br>• Contribute to the preparation and review of exhibitor service materials, ensuring information is clear, accurate, and aligned with event policies and safety requirements.<br>• Assist with financial and account-related activities such as billing coordination, reconciliations, and other support tied to client service operations when needed.
<p>We are seeking a <strong>Desktop Support Technician</strong> to provide hands-on technical support for end users in a fast-paced environment. This role is responsible for troubleshooting <strong>Windows systems</strong>, supporting <strong>Microsoft 365/Office 365</strong>, and performing <strong>desktop/laptop imaging and deployment</strong>.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide deskside and remote support for hardware, software, and peripheral issues.</li><li>Install, configure, image, and deploy Windows desktops and laptops.</li><li>Troubleshoot Windows 10/11 operating systems, user profiles, printers, and connectivity issues.</li><li>Support Microsoft 365/Office 365 applications including Outlook, Teams, Word, Excel, and SharePoint.</li><li>Perform device setup, upgrades, patching, and asset tracking.</li><li>Diagnose and resolve basic Active Directory, password reset, and account access issues.</li><li>Document incidents, resolutions, and support procedures in the ticketing system.</li><li>Escalate more complex technical issues when needed and assist with IT projects and office moves.</li></ul><p><br></p>
<p>Robert Half is seeking a <strong>Part-Time Contracts & Legal Operations Coordinator</strong> on behalf of our client in <strong>Dobbs Ferry, NY</strong>. This is an excellent opportunity for a detail-oriented legal professional who enjoys contract administration, legal operations, compliance support, and process improvement.</p><p> </p><p>Due to continued growth and an expanding portfolio of commercial agreements, the organization is looking for additional support to help manage contracts, maintain legal records, track compliance obligations, and assist with intellectual property administration. This position offers a flexible part-time schedule and the opportunity to transition from an initially onsite training environment to a hybrid work arrangement.</p><p> </p><p>The ideal candidate will have experience supporting legal departments, managing contract workflows, and maintaining strong organization across multiple projects and deadlines.</p><p> </p><p><strong>Location:</strong> Dobbs Ferry, NY (Hybrid)</p><p> <strong>Schedule:</strong> Part-Time | 10-20 Hours per Week</p><p> <strong>Compensation:</strong> $45.00 - $55.00 per Hour</p><p> <strong>Start Date:</strong> Preferred before Thanksgiving; otherwise shortly thereafter</p><p> <strong>Duration:</strong> Long-Term / Ongoing Opportunity</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Manage contracts throughout the full lifecycle, including drafting support, tracking, organization, execution, and renewal monitoring</li><li>Administer and maintain a variety of agreements, including: </li><li>Distributor and sales agreements</li><li>Employment agreements</li><li>Business Associate Agreements (BAAs)</li><li>Commercial and vendor contracts</li><li>Maintain contract databases and tracking systems using Excel, Notion, and other internal tools</li><li>Track important contract dates, renewal deadlines, expirations, and compliance obligations</li><li>Coordinate collection of signatures, approvals, supporting documentation, and other contract-related requirements</li><li>Support legal operations initiatives and day-to-day contract administration activities</li><li>Assist with intellectual property administration, including: </li><li>Trademark tracking and maintenance</li><li>Docketing support</li><li>Patent and IP-related administrative matters</li><li>Assist with compliance, corporate governance, and risk-management initiatives</li><li>Provide support on HR-related legal and compliance projects as needed</li><li>Maintain organized legal records and documentation across multiple matters</li><li>Partner with internal stakeholders to improve legal workflows, reporting, and operational efficiencies</li></ul><p><br></p>
We are looking for a Customer Service Specialist to support customer interactions and core accounting-related tasks in Horsham, Pennsylvania. This position blends service-focused communication with accurate financial processing, making it ideal for someone who can manage inquiries while maintaining strong attention to detail. The role will contribute to billing support, payment application, and record accuracy while helping ensure a smooth experience for customers and internal teams.<br><br>Responsibilities:<br>• Respond to customer questions regarding billing, payments, and account activity in a timely and detail-focused manner.<br>• Enter customer and financial information into internal systems with a high level of accuracy and consistency.<br>• Process invoices and related documentation while helping maintain organized and up-to-date records.<br>• Support accounts receivable activities by tracking outstanding balances and assisting with payment posting.<br>• Investigate account discrepancies and work with internal partners to resolve issues efficiently.<br>• Maintain clear documentation of customer interactions, transaction updates, and follow-up actions.<br>• Provide administrative support for routine accounting tasks tied to customer accounts and payment activity.
<p>We are looking for a Client Services Specialist to support event participants, exhibitors, and internal teams by delivering responsive, high-quality service throughout the event lifecycle. This is a Contract position based in Irving, Texas offering an initial 12-week assignment with potential for longer-term opportunity. The person in this role will help ensure registration, exhibitor services, and event communications run smoothly while contributing ideas that strengthen the overall customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary point of contact for attendees, exhibitors, and staff, providing timely follow-up and driving issues through to completion.</p><p>• Review event-related web pages and online resources to confirm content is accurate, functional, and easy for users to navigate.</p><p>• Resolve customer concerns by assessing problems carefully, identifying practical solutions, and communicating next steps clearly.</p><p>• Work closely with internal departments and external partners to improve service delivery and introduce more effective support processes.</p><p>• Manage registration activity across multiple platforms, entering and updating information with strong attention to accuracy.</p><p>• Track exhibitor timelines, requests, and communications to keep key stakeholders informed and aligned.</p><p>• Coordinate with operations partners to prepare pricing materials and support the development of competitive service offerings.</p><p>• Create and maintain exhibitor service documentation for assigned events, including vendor details, service information, and booth participation guidelines.</p><p>• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution.</p><p>• Take on additional assignments that support team objectives and evolving business needs.</p>
We are looking for a Client Services Specialist to support event operations and deliver a high-quality experience for attendees, exhibitors, and internal teams in Irving, Texas. This is a Contract position with an initial 12-week term and the potential to transition into a longer-term opportunity. The person in this role will serve as a key point of contact, helping coordinate event-related services, resolve questions efficiently, and improve communication across multiple programs and live events.<br><br>Responsibilities:<br>• Manage incoming questions from attendees, exhibitors, and staff, providing timely follow-up and driving issues through to completion.<br>• Review event-related web content regularly to confirm information is accurate, easy to navigate, and aligned with program needs.<br>• Troubleshoot registration and service-related concerns by identifying root causes and applying practical solutions.<br>• Work closely with internal departments and external partners to introduce service improvements that strengthen the overall event experience.<br>• Process and update registrations across multiple platforms with a high level of accuracy and attention to detail.<br>• Track exhibitor timelines, service needs, and communications to keep deliverables organized and stakeholders informed.<br>• Coordinate with operations teams to prepare exhibitor pricing materials and support rate structure planning.<br>• Create and maintain exhibitor service documentation, including vendor details, service options, and booth compliance guidelines for assigned events.<br>• Travel as needed to conferences, trade shows, client locations, and vendor meetings to support event execution.<br>• Contribute to additional event and client service activities as business needs evolve.