959 Results for Help Desk Jobs in Secondary

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Customer Service Representative

Sturgeon Bay, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Sturgeon Bay, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li></ul>
2026-10-23T13:24:06Z

Part Time Dispatcher

Bloomington, MN
onsite
Temporary / Contract
21.00 - 23.00 USD / Hourly
We are seeking a reliable and detail-oriented Part-Time Dispatcher to support daily operations in a fast-paced environment. This role is responsible for coordinating schedules, communicating with customers and internal teams, monitoring service requests, and ensuring information is accurately documented and distributed. The ideal candidate is organized, professional, and able to manage multiple priorities while providing excellent customer service. Key Responsibilities<ul><li>Answer inbound calls, emails, and customer inquiries in a professional manner.</li><li>Schedule and coordinate service requests, appointments, or job assignments.</li><li>Communicate updates and important information between customers, field staff, and internal teams.</li><li>Monitor schedules and make adjustments as needed to support operational efficiency.</li><li>Maintain accurate records, logs, and system entries.</li><li>Resolve customer concerns and escalate issues when appropriate.</li><li>Track ongoing requests and ensure timely follow-up.</li><li>Assist with general administrative and office support duties as needed.</li></ul>
2026-11-04T15:13:42Z

Customer Service Representative

Fairfax, VA
onsite
Temporary / Contract
18.21 - 21.09 USD / Hourly
We are looking for a Customer Service Representative to join a team for a long-term contract opportunity. This onsite role supports multiple active contracts and requires someone who can communicate clearly, stay organized, and manage documentation with accuracy. The ideal candidate brings strong customer service experience, confidence using Microsoft Office tools such as Excel and Outlook, and the ability to handle a high-volume workload in an organized office setting. Responsibilities: • Provide onsite customer service and administrative support for a portfolio of 10 to 15 contracts, ensuring timely and accurate follow-through. • Respond to inbound inquiries and place outbound calls as needed to gather information, resolve issues, and maintain service quality. • Maintain and organize contract-related records, forms, and supporting documentation in accordance with established processes. • Assist with order entry and related data updates while checking details for completeness and accuracy. • Use Microsoft Office applications, including Excel and Outlook, to track activity, manage communications, and prepare routine reports. • Coordinate with internal teams and stakeholders to help move contract-related tasks forward and address service needs promptly. • Monitor documentation status and follow up on missing or incomplete information to keep contract support activities on schedule.
2026-11-03T20:14:11Z

Customer Service Representative

Coopersburg, PA
onsite
Temporary / Contract
18.00 - 20.00 USD / Hourly
Robert Half is seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. In this role, you will serve as a primary point of contact for customers, providing assistance, resolving issues, and ensuring a positive customer experience. The ideal candidate is an excellent communicator with strong problem-solving skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or in person</li><li>Resolve customer concerns, complaints, and service issues in a timely and professional manner</li><li>Provide accurate information about products, services, policies, and procedures</li><li>Process orders, returns, exchanges, and account updates</li><li>Maintain detailed and accurate customer records in internal systems</li><li>Escalate complex issues to the appropriate department when needed</li><li>Follow up with customers to ensure resolution and satisfaction</li><li>Support team goals related to service quality, response times, and customer satisfaction</li><li>Collaborate with internal teams to address customer needs and improve service processes</li></ul>
2026-10-29T15:33:44Z

Customer Service Representative

North Billerica, MA
onsite
Temporary / Contract
20.00 - 26.00 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in North Billerica, Massachusetts. This Long-term Contract position is ideal for someone who thrives in a fast-paced office, communicates with confidence, and can keep service activities organized from start to finish. The person in this role will support daily customer interactions, coordinate technician scheduling, and work closely with internal teams to ensure timely and accurate service delivery. Responsibilities: • Coordinate technician appointments and manage scheduling changes to keep service operations running efficiently. • Respond to inbound customer inquiries professionally and provide clear updates on service requests, timelines, and order details. • Partner with internal sales staff and other team members to align customer needs with service availability and next steps. • Enter and maintain customer orders and service information with a high level of accuracy in company systems. • Handle a mix of phone-based communication, including incoming calls and outbound follow-up related to scheduling and customer support. • Monitor open requests and proactively address issues that could affect response times or customer satisfaction. • Support day-to-day office coordination by sharing information across teams and helping maintain an organized workflow.
2026-11-02T18:28:41Z

Administrative Assistant 3_Non-Cleared

Binghamton, NY
onsite
Temporary / Contract
17.00 - 18.00 USD / Hourly
We are looking for an experienced Administrative Assistant to provide dependable onsite support for engineering teams and site leadership onsite in Binghamton, New York. This Long-term Contract position is ideal for someone who can balance daily operational coordination, clear communication, and confidential administrative work in a busy environment. The role will help keep workplace activities organized, support employee and visitor needs, and contribute to smooth site operations through strong planning and attention to detail. Responsibilities:• Coordinate daily administrative and operational activities for the site, including direct support for site leadership and engineering staff.• Act as a central contact for general questions, visitor assistance, and routing information to the appropriate teams or individuals.• Maintain shared site resources such as distribution lists, reference documents, safety materials, and emergency information so records remain accurate and accessible.• Organize onsite and offsite meetings, employee events, catered functions, and engagement activities that support team collaboration and workplace morale.• Keep digital displays and workplace communications up to date to ensure employees receive timely and relevant information.• Assist with office operations by arranging supplies, business materials, shipping requests, and other administrative needs across the site.• Support onboarding setup by coordinating workspaces, desk readiness, and access to essential onboarding resources.• Arrange domestic and international travel and help prepare related expense documentation in compliance with company guidelines.• Prepare presentations, reports, correspondence, and meeting materials using Microsoft Office tools while assisting with calendars, conference room scheduling, and customer visit logistics.• Partner with other administrative staff and support additional projects such as community initiatives, screening activities, and evolving business priorities as needed.
2026-10-18T09:48:43Z

Medical Customer Service Representative

Vestal, NY
onsite
Temporary to Hire
19.00 - 20.00 USD / Hourly
We are seeking a friendly, professional, and patient-focused Medical Customer Service Representative to join our an established healthcare practice in Vestal, NY. In this role, you will serve as the primary point of contact for patients, providing exceptional customer service while assisting with scheduling, insurance verification, appointment coordination, and general administrative support. The ideal candidate is organized, detail-oriented, and able to thrive in a fast-paced healthcare environment. Key Responsibilities<ul><li>Answer incoming calls and respond to patient inquiries in a professional and timely manner.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Verify patient demographic and insurance information.</li><li>Assist patients with questions regarding services, billing, and office policies.</li><li>Maintain accurate patient records and documentation within electronic health record (EHR) systems.</li><li>Coordinate with providers, clinical staff, and insurance companies to ensure seamless patient care.</li><li>Process referrals, authorizations, and medical record requests as needed.</li><li>Handle sensitive and confidential information in compliance with HIPAA regulations.</li><li>Resolve patient concerns and escalate issues when appropriate.</li><li>Perform additional administrative and customer service duties as assigned.</li></ul>
2026-10-22T14:18:45Z

Administrative Assistant

Washington, DC
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for an organized Administrative Assistant to support daily business operations and provide dependable coordination across teams in Washington, District of Columbia. This Contract position focuses on administrative, travel, and office support, helping employees, consultants, and visitors navigate schedules, meetings, and logistical needs efficiently. The ideal candidate brings strong attention to detail, professionalism, and the ability to manage multiple priorities while maintaining accuracy and discretion. Responsibilities: • Coordinate domestic and international travel arrangements, including itineraries, reservations, and related logistics for staff and visitors. • Organize calendars, appointments, and meeting schedules to support smooth day-to-day office operations. • Prepare meeting materials, assist with event logistics, and ensure conference rooms or virtual sessions are ready for use. • Maintain accurate files, records, and documentation while handling sensitive information with confidentiality. • Provide front-office and receptionist support by greeting visitors, answering inbound calls, and responding to administrative inquiries. • Perform data entry and routine administrative tasks to keep reports, trackers, and office information up to date. • Support internal workflows by assisting with correspondence, document preparation, and general office coordination. • Deliver responsive service to internal teams and external contacts, using sound judgment and a customer-focused approach.
2026-10-26T16:13:48Z

Customer Service Representative

Middletown, NY
onsite
Temporary / Contract
18.00 - 18.30 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract basis. In this role, you will support callers by addressing service questions, researching concerns, and guiding issues through to resolution with professionalism and care. This position is well suited to someone who communicates clearly, stays organized in a fast-paced environment, and can balance empathy with efficient problem-solving. Responsibilities: • Handle incoming customer inquiries, ask thoughtful follow-up questions, and uncover the core issue so each concern is addressed accurately. • Review available information, research account details, and complete an initial assessment to determine the nature and urgency of each case. • Work with internal teams and appropriate support partners to move issues forward, involving higher-level assistance when resolution requires escalation. • Place outbound calls to customers, providers, brokers, pharmacies, or other parties when additional coordination is needed to close open items. • Strive to resolve concerns during the first interaction whenever possible while maintaining quality, accuracy, and a positive caller experience. • Record each interaction thoroughly, including the issue presented, research completed, actions taken, and final outcome. • Lead conversations with confidence and professionalism, using active listening and de-escalation techniques to manage sensitive or complex situations. • Keep customers informed throughout the resolution process by providing timely updates and setting clear expectations for next steps. • Maintain attention to caller needs while navigating multiple systems and on-screen prompts in a high-volume service environment. • Respond to callers with empathy and respect, especially when they are sharing personal or challenging life events that affect their situation.
2026-10-16T13:33:42Z

Customer Sales & Service Representative

Rutland, VT
onsite
Temporary to Hire
19.00 - 23.00 USD / Hourly
We are looking for a Customer Sales & Service Representative to support customers through attentive service, accurate order handling, and clear phone communication. This contract-to-permanent opportunity is ideal for someone who enjoys helping people, managing customer requests efficiently, and contributing to a positive service experience. The person in this role will balance inbound customer support with administrative coordination while ensuring each interaction is handled with care and accuracy. Responsibilities: • Respond to incoming customer calls promptly and provide clear, courteous assistance for questions, requests, and service needs. • Enter customer orders accurately into company systems and verify details to help ensure timely processing. • Handle both inbound and outbound communication to follow up on inquiries, confirm information, and support resolution of customer issues. • Maintain organized records of customer interactions, order activity, and service updates to support daily operations. • Assist with routine administrative tasks related to customer accounts, order documentation, and service coordination. • Identify customer concerns, research appropriate solutions, and escalate matters when additional support is needed. • Deliver a high-quality customer experience by communicating clearly, managing priorities effectively, and following established service procedures.
2026-11-06T19:08:44Z

Customer Service Representative

Louisville, KY
remote
Temporary to Hire
15.00 - 15.00 USD / Hourly
We are looking for a remote Customer Service Representatives to join a remote team supporting customers from Kentucky! This contract to hire opportunity is ideal for someone who communicates clearly, stays organized, and is comfortable handling a high volume of phone interactions. The position requires a well-organized home setup, dependable wired internet service, and the ability to work independently while delivering accurate and courteous service. YOU MUST LIVE IN in Kentucky for this remote position! The hours for the Customer Service Representative are Monday-Thursday, 10am - 7pm EST, & Friday 10am-6pm EST. Responsibilities:• Manage a steady flow of outbound customer calls while maintaining a courteous and helpful approach.• Enter order and customer information accurately into company systems and verify details for completeness.• Listen carefully to customer needs, provide clear responses, and resolve routine issues in a timely manner.• Document conversations, updates, and outcomes thoroughly to support service quality and follow-up.• Meet daily productivity expectations in a remote environment while staying focused and organized.• Use approved equipment and a wired internet connection to maintain consistent performance and call quality.
2026-11-02T17:48:45Z

Customer Service Representative

East Syracuse, NY
onsite
Temporary to Hire
21.00 - 23.00 USD / Hourly
We are looking for a Customer Service Representative to join a service-focused team in East Syracuse, New York. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, managing multiple requests throughout the day, and building strong working relationships across internal teams and external partners. In this role, you will support order activity, respond to product and availability questions, and help ensure customers receive timely, accurate updates. The position offers hands-on training and ongoing development within a collaborative environment that values accountability, quality, and continuous improvement. Responsibilities: • Handle incoming customer interactions by phone, in person, and through online order channels, providing pricing, product availability, and order support. • Serve as a key point of coordination between customers, manufacturing partners, and local sales teams to keep requests moving efficiently. • Prepare quotes, process orders, and communicate updates using customer relationship and order management tools. • Develop working knowledge of product lines and related resources so you can address customer questions with accuracy and confidence. • Monitor stock status across factory and local office locations to help meet delivery expectations and recommend practical solutions when items are limited. • Maintain prompt follow-up with customers, ensuring responses or status updates are provided within established service timelines. • Support value-added offerings such as delivery options, assembly-related services, and required product documentation or certificates. • Use internal systems and service platforms to track requests, document customer information, and contribute to quality and process improvement efforts. • Participate in cross-training and team support activities to provide coverage where needed and strengthen overall service performance.
2026-10-16T14:43:42Z

Customer service representative

Reston, VA
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are seeking a Customer Service Representative to provide exceptional support to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is professional, detail-oriented, and skilled at communicating effectively across multiple channels. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve customer issues in a timely and professional manner</li><li>Maintain accurate records of customer interactions and transactions</li><li>Process orders, returns, and account updates</li><li>Escalate complex concerns to the appropriate team when needed</li><li>Provide product, service, and policy information to customers</li><li>Support efforts to improve customer satisfaction and service processes</li></ul>
2026-10-22T18:44:09Z

Customer Service Representative

Plano, TX
onsite
Temporary / Contract
22.80 - 26.40 USD / Hourly
We are looking for a Customer Service Representative to support a manufacturing operation in Plano, Texas through a Contract assignment. This position focuses on delivering responsive service by managing replacement part and equipment orders, keeping customers informed, and helping resolve service-related concerns. The ideal candidate is organized, comfortable handling a high volume of inquiries, and able to coordinate with internal teams to ensure timely follow-through. This role offers the opportunity to contribute to a fast-paced customer support environment where accuracy and communication are essential. Responsibilities: • Manage incoming requests for replacement parts and equipment by entering orders accurately and confirming key details before processing. • Review stock levels and communicate product availability to customers so expectations are set clearly and early. • Arrange shipment timing with customers and provide proactive updates on order progress, delivery schedules, and service status. • Respond to questions related to warranties, repair timelines, billing matters, and parts access through inbound and outbound customer interactions. • Direct technical concerns to engineering or field service specialists when issues require advanced troubleshooting or onsite support. • Open, update, and monitor customer service cases to ensure requests are documented properly and addressed within applicable service commitments. • Maintain accurate customer records, update company systems, and prepare reports that reflect service activity, warranty items, and case outcomes. • Support return processing and warranty claim tracking while ensuring all related documentation is complete and current.
2026-10-20T17:48:46Z

Patient Access Specialist

Bakersfield, CA
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a Patient Access Specialist to support front-end patient access activities for a healthcare organization in Bakersfield, California. This position is ideal for someone with at least 3 years of experience handling registration, scheduling, and insurance-related processes in a fast-paced clinical or hospital setting. The individual in this role will help create a smooth experience for patients by coordinating accurate intake information and ensuring administrative tasks are completed efficiently. Responsibilities:• Welcome patients and collect demographic, contact, and medical coverage information with a high level of accuracy.• Coordinate appointment bookings, rescheduling requests, and calendar updates to support efficient patient flow.• Review insurance details and confirm eligibility, benefits, and required authorizations before services are provided.• Guide patients through registration procedures and answer routine questions related to forms, appointments, and check-in expectations.• Maintain complete and organized patient records while entering updates into the appropriate systems in a timely manner.• Work closely with clinical and administrative teams to address access issues and support smooth front-desk operations.• Resolve registration or scheduling discrepancies by following established procedures and escalating concerns when needed.
2026-11-02T23:28:42Z

Customer Service Rep.

Salisbury, MA
onsite
Temporary to Hire
21.85 - 25.30 USD / Hourly
We are looking for a customer-focused individual to join our team as a Customer Service Rep. This contract opportunity with potential for a long-term role is ideal for someone who enjoys coordinating service activity, supporting customers by phone, and keeping administrative processes organized. The right candidate will play an important part in ensuring service requests, job records, billing details, and vendor communication are handled accurately and efficiently. Responsibilities: • Coordinate appointment calendars for sales meetings, service visits, and installation work to keep operations running smoothly. • Provide responsive support to customers by handling inbound inquiries courteously and helping resolve routine service-related concerns. • Assign and communicate daily work orders to field technicians, ensuring schedules and service needs are clearly understood. • Process vendor orders as requested and follow up to help maintain timely delivery of needed materials or services. • Organize and maintain digital and physical records so job documentation, correspondence, and reference materials remain easy to access. • Enter job-related information into internal records and keep costing details current to support accurate project tracking. • Contact customers regarding outstanding balances and assist with accounts receivable collection efforts in a courteous manner. • Prepare and issue invoices for completed installation projects and service calls while updating billing information as needed. • Open new job files, maintain the active job log, and revise records to reflect approved changes or updated project details. • Support written communication with customers and vendors by drafting correspondence and assisting leadership with administrative follow-up.
2026-10-28T14:53:44Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for a customer-focused detail-oriented individual to support a local government organization serving the local community. This Long-term Contract position is ideal for someone who can respond to public inquiries with accuracy and empathy while helping residents understand available services and processes. The role requires strong communication, sound judgment, and a commitment to delivering a positive experience across a wide range of constituent interactions. Responsibilities: • Respond to incoming questions from residents and stakeholders regarding public services, programs, and local policies through phone and other communication channels. • Guide community members through service requests and administrative procedures, helping them understand next steps and required documentation. • Coordinate with internal departments to gather accurate details and provide timely, well-informed answers to customer concerns. • Record interactions, updates, and service outcomes clearly to support consistent follow-up and high-quality service delivery. • Stay informed on current government offerings, initiatives, and procedural updates to ensure reliable information is shared with the public. • Handle both inbound and outbound customer communications in a courteous, solution-oriented manner that reflects public service standards.
2026-10-15T15:28:45Z

Administrative Assistant

Bakersfield, CA
onsite
Temporary / Contract
17.41 - 20.16 USD / Hourly
We are looking for a detail-oriented Administrative Assistant to support daily office operations in Bakersfield, California. This position is ideal for someone who enjoys keeping work organized, communicating professionally, and handling a variety of administrative tasks. The person in this role will help ensure smooth front-office coordination through strong scheduling, data management, and phone support skills. Responsibilities:• Manage day-to-day administrative activities to keep the office running efficiently and in an organized manner.• Respond to incoming calls professionally, direct inquiries appropriately, and provide timely assistance to callers and visitors.• Maintain accurate records by entering, updating, and organizing information in office systems and files.• Coordinate calendars, appointments, and meeting schedules to support team priorities and deadlines.• Perform front-desk and receptionist-related duties, including greeting guests and assisting with general office needs.• Prepare, review, and distribute routine administrative documents, correspondence, and reports as needed.• Support office staff with clerical tasks such as filing, document tracking, and general administrative follow-up.
2026-11-03T17:48:43Z

Customer Service Representative

San Francisco, CA
onsite
Temporary / Contract
24.00 - 24.00 USD / Hourly
We are looking for a Customer Service Representative to support customers in San Francisco, California in a Contract position. In this role, you will create a positive service experience by listening carefully, providing accurate guidance, and helping each customer move through the application or order process efficiently. The ideal candidate is dependable during scheduled hours, confident handling high call volumes, and open to feedback that strengthens performance and service quality. Responsibilities: • Respond to inbound customer calls with professionalism, clarity, and a solutions-focused approach. • Place outbound calls as needed to gather missing details, provide updates, and help move customer requests toward completion. • Guide customers through forms, applications, or order-related questions so submissions are accurate and complete the first time. • Enter and update customer information carefully in internal systems while maintaining strong attention to detail. • Monitor open or pending requests and follow up promptly to reduce delays and keep cases progressing. • Remain available and consistently on queue during scheduled working hours, including the core 9:00 a.m. to 3:00 p.m. coverage period. • Apply coaching and performance feedback quickly to improve call handling, accuracy, and overall customer experience.
2026-11-05T22:28:46Z

Customer Service Representative

Greenville, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you a people person who enjoys helping customers and keeping things running smoothly? We’re looking for a Customer Service Representative to join a growing wholesale distribution team in Greenville, Wisconsin.This is a great opportunity for someone who enjoys being the go-to resource for customers, staying organized, and working with internal teams to ensure orders, products, and deliveries come together seamlessly. What You’ll DoAs a Customer Service Representative, you’ll play an important role in creating a positive customer experience from the first call through order delivery.<ul><li>Be the customer’s go-to contact by answering questions about products, pricing, orders, inventory, and deliveries.</li><li>Manage customer orders by accurately entering, updating, and tracking orders while keeping everything moving on schedule.</li><li>Help anticipate customer needs by working with customers to understand upcoming inventory demands and coordinating purchasing needs.</li><li>Collaborate across teams to keep orders, documentation, and customer information accurate and organized.</li><li>Support sales and promotions through customer outreach, promotional initiatives, and engagement activities.</li><li>Solve problems by addressing customer concerns professionally, finding solutions, and escalating more complex issues when necessary.</li><li>Keep learning by participating in training and staying current on products, procedures, and company standards.</li></ul>Why This Opportunity?If you enjoy building relationships, solving problems, staying organized, and making customers feel valued, this could be a great fit.You’ll have the opportunity to become an important part of a team where your communication skills, attention to detail, and customer-first mindset make a real impact every day.Ready for your next opportunity? We’d love to hear from you. For more information call or txt Angela 920-264-0349.
2026-10-20T14:38:43Z

Customer Service Representative

New Brunswick, NJ
onsite
Temporary / Contract
18.05 - 20.90 USD / Hourly
We are looking for a Customer Service Representative to join a logistics operation. This is a Contract position supporting delivery coordination, customer communication, and day-to-day service activities in a fast-paced warehouse office setting. The person in this role will help keep deliveries on track, respond to customer concerns, and provide timely updates to ensure a smooth experience. This position follows a regular, onsite schedule, with workdays assigned across the week based on business needs. Responsibilities:• Monitor daily delivery activity for a high volume of trucks and keep accurate status updates throughout the day.• Speak with customers about shipment timing, delays, and revised delivery arrangements when changes are needed.• Handle incoming service calls related to orders or deliveries and work toward prompt, thorough resolution.• Contact customers ahead of scheduled deliveries to confirm availability and expectations.• Conduct follow-up outreach after deliveries to gather feedback and encourage survey completion.• Enter and maintain service and delivery information accurately within company systems and spreadsheets.• Coordinate closely with drivers, internal teams, and dispatch contacts to address service issues quickly.• Work an onsite regular schedule five days per week, including weekdays or weekends as assigned during peak periods.
2026-11-04T13:28:43Z

Customer Service Coordinator

Manchester, NH
onsite
Temporary / Contract
25.75 - 29.50 USD / Hourly
We are looking for a Customer Service Coordinator to support customer interactions and appointment management for a busy service operation in Manchester, New Hampshire. This Long-term Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and can balance incoming requests with scheduling priorities. The person in this role will serve as a key point of contact for customers while helping ensure service appointments and dispatch activities run smoothly. Responsibilities:• Respond to incoming customer calls with professionalism, provide service-related assistance, and address questions in a timely manner.• Coordinate service appointments by matching customer needs with technician availability and operational schedules.• Enter orders and service requests accurately into internal systems while maintaining complete and organized records.• Place outbound calls as needed to confirm appointments, share updates, and gather missing information from customers.• Work closely with dispatch and service teams to assign calls efficiently and support daily route or schedule adjustments.• Monitor appointment calendars and make changes when priorities shift, cancellations occur, or urgent requests arise.• Provide a high level of customer support by resolving routine concerns and escalating more complex issues when appropriate.
2026-10-28T17:58:47Z

Administrative Support Specialist

Salem, NH
onsite
Temporary / Contract
20.00 - 24.00 USD / Hourly
We are looking for a detail-oriented Administrative Support Specialist to provide essential office support for a sales team in Salem, New Hampshire. This Long-term Contract position is ideal for someone who enjoys keeping daily operations organized, communicating professionally with callers and visitors, and handling administrative tasks with accuracy. The role offers the opportunity to contribute to a well-run office environment through strong coordination, data management, and front-desk support. Responsibilities:• Manage a variety of day-to-day administrative activities to support smooth office operations and team productivity.• Respond to inbound phone calls professionally, direct inquiries appropriately, and relay messages in a timely manner.• Welcome visitors and provide front-desk assistance while maintaining a courteous and organized reception area.• Enter, update, and maintain records with a high level of accuracy across office systems and documents.• Prepare, organize, and distribute administrative materials, correspondence, and routine office documentation.• Coordinate general office support tasks such as filing, scheduling, and tracking information needed by internal staff.• Monitor administrative workflows and help ensure requests and routine tasks are completed efficiently and on time.
2026-11-02T18:33:42Z

Customer Service Representative

Overland Park, KS
onsite
Temporary to Hire
16.63 - 19.25 USD / Hourly
We are looking for a Customer Service Representative to join a team in Overland Park, Kansas in a Contract to permanent capacity. This role centers on delivering thoughtful, detail-oriented support to customers, agents, and external partners by phone and through routine service interactions. The ideal candidate brings strong communication skills, sound judgment, and a service-first mindset while working closely with colleagues across departments to resolve questions and provide accurate information. Responsibilities: • Respond to inbound customer and partner inquiries with empathy and clear communication. • Place outbound calls as needed to follow up on requests, clarify details, and ensure issues are fully resolved. • Enter and update orders, service records, and related information accurately within company systems. • Provide guidance on products, documentation, and service processes so customers receive complete and useful information. • Collaborate with teammates and internal departments to address more complex questions and coordinate timely solutions. • Review customer needs carefully and go beyond basic answers to create a helpful, person-focused service experience. • Maintain a consistent standard of courtesy and accuracy while managing multiple service requests in a fast-paced environment.
2026-10-20T20:58:47Z

Customer Service Representative

Louisville, KY
onsite
Temporary to Hire
20.59 - 23.84 USD / Hourly
We are looking for a Customer Service Representative to join our manufacturing team in Louisville, Kentucky. This in-person contract to hire opportunity is ideal for someone who enjoys supporting customers, coordinating across departments, and keeping order activity organized from start to finish. The Customer Service Representative in this role will help create a responsive service experience by handling inquiries, processing customer requests, and maintaining clear communication throughout each stage of the sales cycle. The Customer Service Representative hours are M-F, 8AM-5PM onsite. Responsibilities:• Respond to customer inquiries by providing accurate product details, service support, and guidance on available solutions.• Enter new orders, revise existing order information, and handle quote and sample requests with a high level of accuracy.• Coordinate with teams such as marketing, logistics, and quality to ensure customer needs are addressed efficiently.• Communicate updates proactively to customers, helping resolve issues and keeping orders moving smoothly through the process.• Maintain complete and accurate records of customer conversations, service requests, and order-related activity.• Oversee assigned inventory-related programs to ensure commitments are met and customers receive timely updates.• Support inbound and outbound customer communication while delivering attentive service across phone and email channels.• Participate in training activities to strengthen product knowledge and continuously improve service effectiveness.
2026-11-02T17:08:48Z

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959 results for Help Desk in Secondary