4,173 Results for Help Desk Support Manager Jobs in Secondary

Add your latest resume to match with open positions.

IT Support Analyst- Bilingual - Spanish

Pleasanton, CA
onsite
Temporary to Hire
35.00 - 38.00 USD / Hourly
We are looking for a IT Support Analyst to support employees with day-to-day technical issues in California. This IT Support Analyst contract opportunity has the potential to become permanent and is ideal for someone who enjoys combining hands-on desktop support with responsive service desk assistance across both remote and onsite environments. In this IT Support Analyst role, you will help maintain end-user systems, resolve incidents efficiently, and provide guidance on workplace technology and security best practices. This IT Support Analyst is on onsite role out of Pleasanton. Responsibilities:• Deliver first- and second-level technical support for end users, resolving incidents through desk-side assistance as well as remote troubleshooting.• Set up, deploy, maintain, and repair desktops, laptops, and related equipment for office and workstation use.• Administer and support Windows 10 devices and provide limited assistance for iOS-based hardware.• Troubleshoot hardware issues, software errors, and connectivity problems to restore user productivity quickly.• Support core business applications and collaboration platforms, including Microsoft 365, Teams, Zoom, Outlook, Word, Excel, and PowerPoint.• Install, configure, and maintain endpoint protection and backup tools across desktop and laptop environments.• Assist with Active Directory tasks such as account setup, password resets, and basic user access support while helping monitor and triage incoming tickets.• Configure new user devices and peripherals, including computers, printers, and remote access tools such as Citrix and related solutions.• Track and update inventory records for IT assets as equipment is received, assigned, relocated, or replaced within the office.• Provide end-user instruction on software usage, security awareness, and effective computing practices while following organizational safety and security standards.
2026-11-04T15:53:45Z

Desktop Support Technician

Jacksonville, FL
remote
Temporary to Hire
- USD / Hourly
Provide Tier 1-2-level support to end-users for desktop systems, troubleshooting hardware and software issues efficiently within SLA guidelines
2026-10-22T13:04:03Z

Desktop Support/Audio-Visual Analyst

Oakland, CA
onsite
Temporary to Hire
35.00 - 37.00 USD / Hourly
We are looking for a Desktop Support/Audio-Visual Analyst to join our team on a contract-to-permanent basis. This Desktop Support/Audio-Visual Analyst position is ideal for an experienced IT specialist who can deliver high-touch technical support to end users, including executive stakeholders, while maintaining a service-focused approach. The Desktop Support/Audio-Visual Analyst role blends hands-on desktop support with systems administration duties and requires confidence supporting Apple environments as well as audio-visual technology. This Desktop Support/Audio-Visual Analyst role is an onsite position out of Oakland, Ca. Responsibilities:<ul><li>Provide responsive technical assistance for hardware, software, and workplace technology issues across the office environment.</li><li>Deliver white-glove support to executive users, ensuring timely resolution and a high standard of customer service.</li><li>Administer and troubleshoot Mac OS devices, including setup, maintenance, and end-user support activities.</li><li>Use Jamf Pro to manage Apple endpoints, enforce configurations, and assist with device lifecycle tasks.</li><li>Support conference room and media technology, including AV equipment used for meetings and presentations.</li><li>Handle user onboarding, device provisioning, account support, and general workstation readiness.</li><li>Assist with system administration responsibilities by helping maintain reliable day-to-day IT operations.</li><li>Document issues, resolutions, and recurring support needs to improve service quality and team efficiency.</li><li>AV responsibilities are not highly technical, but the person must be comfortable serving as the primary point of contact for AV-related support.</li><li>Every two weeks, the company hosts a town hall, and this person will be responsible for running the presentation.</li><li>Responsibilities include loading presentation decks, sharing screens, advancing slides, and ensuring a seamless presentation experience.</li><li>Presentations may come from multiple teams and be built in various platforms, including Canva, PowerPoint, Google Slides, and Keynote.</li><li>Must be comfortable switching between platforms and managing last-minute presentation updates.</li><li>No mixing board, sound engineering, or external camera experience is required.</li><li>Executives present from their own laptops and built-in cameras. This person is responsible for ensuring everything functions properly and troubleshooting issues as needed.</li><li>For podcast recordings, production teams typically bring their own equipment. This role serves as the primary IT/AV contact if support is needed.</li></ul>
2026-11-05T00:43:40Z

Tier II Helpdesk

Bedford, MA
onsite
Temporary / Contract
32.00 - 35.00 USD / Hourly
We are looking for a Tier II Helpdesk specialist to deliver responsive technical support for a growing organization in Bedford, Massachusetts. This Long-term Contract position is ideal for someone who enjoys working in a fast-moving environment, providing high-touch service, and helping employees stay productive across day-to-day technology needs. The role will play an important part in supporting workforce growth through onboarding activities while also contributing to office-related IT coordination and end-user support. Responsibilities: • Deliver first- and second-level technical assistance for employee issues involving computers, software, mobile devices, and connectivity. • Diagnose and resolve problems across Windows environments and Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, Word, Excel, and PowerPoint. • Prepare technology for new hires and departing employees by setting up accounts, configuring laptops, assigning access, and installing required applications. • Manage incoming requests through the ticketing platform and ensure incidents are addressed within defined service expectations. • Maintain user identities and permissions within Active Directory, Azure AD, and the Microsoft 365 administration portal. • Carry out routine endpoint upkeep, system updates, and checks related to security and compliance standards. • Support meeting room technology and conferencing platforms, including Teams Rooms, Zoom, and related audio/visual equipment. • Track hardware inventory, monitor asset status, and assist with device replacement planning throughout the equipment lifecycle. • Create accurate support documentation by recording resolutions, updating troubleshooting steps, and contributing to internal knowledge resources. • Assist with IT needs tied to organizational growth and office relocation activities, ensuring a smooth experience for employees during transitions.
2026-10-22T12:28:43Z

Technical Support Rep

Sarasota, FL
onsite
Temporary to Hire
- USD / Hourly
We are looking for a Product Support Specialist to join a water industry organization in Sarasota, Florida. This contract opportunity with permanent potential is ideal for someone who enjoys solving technical issues, guiding customers through product use, and working cross-functionally to deliver a strong service experience. In this onsite role, you will support customers after the sale, help resolve instrument-related concerns, and contribute to accurate reporting and continuous improvement efforts across the support function. Responsibilities:• Investigate and resolve customer issues involving instruments, including hardware, electronics, software behavior, data output, and chemistry-related performance questions.• Lead post-implementation and post-sale training sessions to help customers use products effectively and confidently.• Guide users to the appropriate manuals, reference materials, and support resources so they can quickly find needed information.• Record service requests, warranty matters, product feedback, and quality-related concerns in internal systems with clear and complete details.• Prepare quotations for repairs and follow-up service work while coordinating return authorizations and tracking products sent in for service.• Maintain detailed case documentation that captures the reported issue, troubleshooting process, and final resolution for each interaction.• Work with quality and internal partner teams to escalate non-conformance concerns, monitor progress, and communicate updates back to customers.• Analyze recurring support trends, warranty activity, and ticket volume data, then prepare reports and dashboards for management review.• Create and refine customer-facing documentation and internal records, including product registrations, activity logs, and data cleanup efforts to improve accuracy.• Share customer insights with sales, engineering, product management, and other stakeholders to support product enhancements and process improvements.
2026-10-28T13:28:44Z

Desktop Support Analyst

Cambridge, MA
onsite
Temporary / Contract
39.59 - 45.84 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical assistance for a dynamic health pharm/biotech environment in Cambridge, Massachusetts. This Long-term Contract position will support both on-site and remote employees, helping keep end-user technology reliable, secure, and productive across multiple locations. The role is ideal for someone who enjoys direct user interaction, practical troubleshooting, and delivering responsive support across a broad range of desktop and collaboration tools. Responsibilities: • Deliver front-line and intermediate technical support for desktops, laptops, mobile devices, and related hardware for employees working on-site and remotely. • Diagnose and resolve operating system, application, and device issues across Windows environments, with occasional support for Mac systems. • Manage user access tasks such as password resets, account unlocks, and directory-based support within Active Directory, Entra ID, and Okta. • Provide walk-up assistance through an IT kiosk model, offering timely help for day-to-day technical questions and urgent user issues. • Support Microsoft 365 applications and collaboration platforms, including Outlook, Teams, and Zoom, to maintain effective end-user communication. • Track, update, and resolve incidents and service requests through ServiceNow while maintaining accurate documentation and status visibility. • Handle a mix of Level 1 through Level 2.5 support requests, escalating complex issues appropriately and following through to resolution. • Contribute to endpoint management initiatives, including Windows 11 rollout activities, Intune adoption, and patch management improvements using ManageEngine. • Assist a large user population spread across multiple Cambridge buildings as well as remote staff in other locations. • Work closely with service desk peers and local team leads to maintain consistent support coverage and a strong customer service experience.
2026-11-03T16:33:43Z

Desktop Support Analyst

Winthrop, MN
onsite
Temporary to Hire
28.50 - 33.00 USD / Hourly
We are looking for a Desktop Support Analyst. This position supports both office and plant users by resolving technical issues, maintaining end-user devices, and helping keep daily operations running smoothly. The ideal candidate brings hands-on desktop support experience, a strong service mindset, and the ability to troubleshoot effectively in a fast-paced environment. Responsibilities:• Provide technical assistance for employees in corporate and manufacturing settings, addressing hardware, software, and device-related issues with minimal oversight.• Manage incoming incidents and service requests through the ticketing platform, ensuring accurate documentation, timely follow-up, and clear resolution updates.• Analyze repeated support problems, determine underlying causes, and recommend durable corrective actions to reduce future disruptions.• Set up, configure, deploy, and maintain desktops, laptops, and other endpoint equipment used across the business.• Deliver attentive support to users by communicating clearly, setting expectations, and resolving issues with a customer-focused approach.• Perform routine IT upkeep activities while adhering to established standards, security practices, and operational procedures.• Contribute to planning and tracking support-related expenses and assist with budget-oriented administrative tasks as needed.• Travel domestically on a limited basis, up to 10%, to provide technical support when business needs require onsite assistance.
2026-11-05T11:33:41Z

IT Support Specialist

Lenexa, KS
onsite
Temporary to Hire
- USD / Hourly
We are looking for an IT Site Support Specialist to provide hands-on technical support for end users and maintain reliable workplace technology in Lenexa, Kansas. This contract opportunity is ideal for someone who enjoys resolving hardware, software, and connectivity issues while delivering a strong customer support experience. The person in this role will help keep day-to-day IT operations running smoothly by supporting desktop environments, infrastructure components, and service management processes. Responsibilities: • Deliver onsite technical assistance for desktops, laptops, peripherals, and mobile devices to minimize employee downtime. • Diagnose and resolve incidents involving operating systems, basic network connectivity, user accounts, and standard business applications. • Manage support requests through the ServiceNow platform, ensuring accurate documentation, timely updates, and proper ticket resolution. • Install, configure, and replace end-user hardware and software in accordance with internal IT standards. • Support local technology infrastructure by identifying issues, escalating complex problems when needed, and coordinating with broader IT teams. • Perform routine workstation setup, imaging, and deployment for new employees, role changes, and equipment refreshes. • Maintain inventory records for devices and accessories while helping ensure equipment is tracked and available for business needs.
2026-10-13T12:58:41Z

IT Manager/Director

Hoboken, NJ
onsite
Temporary to Hire
39.59 - 45.84 USD / Hourly
We are looking for a hands-on IT leader to support and strengthen technology operations for an education/ non profit client near Hoboken, NJ. This contract to hire role is ideal for someone with prior education or non profit industry experience who can balance day-to-day technical troubleshooting with broader oversight of systems, vendors, and a small support team. The role requires a strong service mindset, the ability to communicate effectively with faculty, parents, and school leadership, and the confidence to guide infrastructure-related initiatives while remaining actively involved in technical work. Responsibilities:• Provide direct technical support for staff and school users, resolving hardware, software, and connectivity issues in a timely manner.• Oversee daily IT operations while leading and mentoring a small technology team to ensure dependable service delivery.• Administer core systems such as Active Directory and device configurations to maintain secure and efficient user access.• Coordinate with external vendors and infrastructure partners to support network performance, backups, and broader technology needs.• Manage school technology platforms, including an ERP, and help ensure systems are aligned with operational requirements.• Track, prioritize, and follow through on support requests using the existing ticketing process to maintain responsiveness and visibility.• Support the maintenance and improvement of network, server, and endpoint environments across the campus.• Communicate clearly with teachers, parents, and school administrators regarding technical issues, priorities, and solutions.
2026-10-16T17:03:59Z

IT Support Specialist

Utica, NY
onsite
Temporary / Contract
19.79 - 22.91 USD / Hourly
We are looking for an IT Support Specialist to deliver responsive technical assistance and outstanding customer service to students, faculty, and staff in Utica, New York. This Long-term Contract position supports a diverse computing environment that includes Windows and Mac systems, core productivity tools, account administration, and end-user issue resolution. The role also includes a meaningful audio/visual component, assisting with meeting technology, web conferencing, and event support while contributing to reliable day-to-day IT operations. Responsibilities: • Resolve support requests for hardware, software, account access, and general desktop issues while documenting troubleshooting steps and outcomes in the ticketing system. • Provide hands-on support for both Windows and Apple devices, including setup, diagnosis, repair coordination, and user assistance across a mixed-device environment. • Administer user access and related tasks in Active Directory, Microsoft 365, and Exchange to help maintain secure and efficient account management. • Assist with conferencing and AV needs by preparing rooms, launching meetings, supporting live events, and troubleshooting platforms such as Microsoft Teams, Zoom, and Webex. • Maintain accurate asset records by helping track equipment through purchasing, deployment, relocation, and retirement processes. • Support telecom and local network issue resolution, collaborating with specialized infrastructure teams when deeper technical escalation is required. • Create and update knowledge articles, standard procedures, and support documentation to improve consistency and self-service resources. • Participate in rotating escalation coverage and respond to urgent incidents, including occasional after-hours or off-site support when operational needs require it. • Follow information security standards in daily work, safeguard sensitive data, and report potential security concerns promptly. • Contribute to team meetings and cross-functional support efforts, including assisting service desk, network, or server teams as priorities shift.
2026-10-27T20:04:11Z

Desktop Support Analyst

Louisville, KY
onsite
Temporary to Hire
22.00 - 26.00 USD / Hourly
We are looking for a Desktop Support Analyst to deliver hands-on technical assistance at a manufacturing site in Louisville, Kentucky. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving day-to-day technology issues, supporting employees in person, and serving as a trusted IT presence for both office and plant operations. The role works closely with a broader technology team while taking ownership of onsite support for local users and equipment. Responsibilities: • Deliver in-person technical support for end users across office and production settings, resolving a wide range of desktop and device-related issues. • Diagnose and address problems involving Windows workstations, business applications, printers, accessories, and routine connectivity concerns. • Set up, image, configure, and deploy desktops and laptops for new team members and current employees, including device refresh and replacement activities. • Administer basic Active Directory tasks such as account updates, password assistance, and security group maintenance. • Support manufacturing print devices, including Zebra label printers and multifunction equipment, with troubleshooting and connectivity checks. • Assist with Microsoft 365 and local workstation configuration, including application installs, domain enrollment, and controlled access setup. • Record incidents and service requests in the ticketing platform, maintain accurate support notes, and route advanced issues to specialized IT teams. • Provide limited support for macOS devices and legacy platforms, including user access issues tied to older business systems. • Coordinate with external vendors and travel occasionally to other locations for training, service coverage, or equipment support.
2026-10-29T19:24:08Z

Service Desk Specialist

Century City, CA
remote
Temporary / Contract
34.00 - 36.00 USD / Hourly
Email: valerie.montoya@rht.(com) for immediate consideration! Robert Half is seeking a highly motivated and driven Service Desk Specialist that will be responsible for supporting, imaging, and troubleshooting O365, MAC equipment along with Windows equipment and more. Hours: 10am -7pm (PST) Top Skills:<ul><li>Enterprise and/or Entertainment Exp.</li><li>5+ Years of Exp. in Escalated Service Desk</li><li>White-Glove/VP/Exec Support</li><li>M365, AD/Entra ID</li><li>Windows/Mac OS Exp. (Blended Userbase)</li><li>iOS/Android</li><li>ITSM (ServiceNow)</li><li>JAMF / MDM endpoint management </li><li>L3 Ticketing</li><li>Audio/Visual Set up/Troubleshooting</li><li>MFA</li></ul>
2026-11-07T00:43:43Z

Technical Customer Support Lead

Auburn, NH
onsite
Temporary to Hire
- USD / Hourly
We are looking for an experienced Technical Customer Support Lead to oversee daily support operations and help maintain a high standard of service for customers in Auburn, New Hampshire. This contract position is ideal for someone who can guide a technical support team, manage escalations with confidence, and keep service delivery aligned with business expectations. The role combines hands-on operational coordination with team mentorship, cross-functional collaboration, and a strong focus on timely, consistent customer communication. Responsibilities: • Direct day-to-day support activities by overseeing ticket queues, monitoring tasks, and incident handling to keep work moving efficiently. • Act as the main point of escalation for urgent or high-impact issues, ensuring customers receive prompt updates and effective resolution paths. • Organize team workload and coverage throughout business hours and during critical situations to maintain service continuity. • Coach and support team members by providing guidance, sharing best practices, and reinforcing consistent support standards. • Review response performance, service levels, and support quality to identify gaps and improve operational execution. • Partner with internal groups such as Development, DevOps, and Quality Assurance to speed up issue resolution and remove blockers. • Own follow-through on major customer concerns from initial escalation through final resolution, including communication and documentation. • Help strengthen support procedures, workflows, and operating guidelines to improve consistency across service operations. • Contribute to reporting on incident patterns, service performance, recurring problems, and operational risks, while supporting post-incident reviews and corrective actions. • Handle customer information responsibly and follow appropriate security practices while supporting time-sensitive events that may require additional hours.
2026-11-06T19:03:43Z

Office Manager

Minnetonka, MN
onsite
Temporary to Hire
25.00 - 28.00 USD / Hourly
We are looking for a highly organized Office Manager to support daily operations for a busy office. This contract opportunity is ideal for someone who thrives in a fast-paced environment, stays composed under pressure, and can manage front desk, administrative, and office coordination responsibilities effectively. The role requires strong attention to detail, a service-oriented mindset, and the flexibility to support longer hours during peak tax season, including occasional Saturday coverage. Responsibilities:• Welcome clients and visitors, manage front desk activity, and ensure an organized and efficient office experience.• Coordinate day-to-day administrative operations, including scheduling, document handling, and general office support.• Monitor inventory levels and place orders for office materials to keep the workplace stocked and organized.• Maintain shared office resources and ensure supplies are available for staff throughout busy periods.• Assist with basic bookkeeping tasks, recordkeeping, and routine administrative financial support.• Respond to phone calls, messages, and general inquiries in a timely and courteous manner.• Help prioritize changing workloads and support multiple requests without losing accuracy or effectiveness.• Provide additional operational support during peak season, which may include extended hours and weekend availability.
2026-11-04T13:58:45Z

L2 Service Desk Analyst

Lombard, IL
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a dependable L2 Service Desk Analyst to support employees with a wide range of day-to-day technology needs in Illinois. This long-term contract position is ideal for someone who enjoys solving technical problems, delivering responsive service, and working directly with users across the business. The role calls for a hands-on, detail-oriented support specialist who can manage issues independently while maintaining a customer-focused approach. Responsibilities: • Handle escalated end-user incidents and service requests, driving issues through resolution with clear follow-up and ownership. • Provide technical assistance for Windows environments, Microsoft 365 applications, user account access, identity tools such as Active Directory and Entra ID, and common network connectivity problems. • Prepare, configure, deploy, and troubleshoot laptops and related workplace devices to support new and existing employees. • Inspect returned equipment, diagnose problems, perform basic refurbishment, and help maintain organized hardware inventory records. • Deliver attentive onsite and remote support to staff members, including leadership and other key users. • Work within a ticket-based support model, documenting work accurately and prioritizing requests based on urgency and business impact. • Join a shared after-hours on-call schedule to assist with urgent technical issues outside standard business hours. • Contribute to device rollouts, upgrades, and other technical implementation efforts as needed.
2026-10-27T14:38:45Z

IT Support Specialist II

Virginia Beach, VA
onsite
Temporary to Hire
28.50 - 30.00 USD / Hourly
We are looking for an IT Support Specialist II to provide dependable technical support and hands-on endpoint assistance for employees in Virginia Beach, Virginia. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving user issues, maintaining reliable device operations, and supporting core Microsoft and identity administration tasks. In this role, you will manage incoming support requests, contribute to system stability and security monitoring, and help keep IT processes and documentation current. Responsibilities: • Manage the daily support queue by assessing incoming issues, documenting activity, resolving Tier 1 and Tier 2 requests, and closing tickets within defined service expectations. • Record all support interactions, including direct and walk-up requests, in the ticketing system so work can be prioritized, tracked, and reported accurately. • Troubleshoot user-facing technical problems involving computers, software, printers, peripherals, connectivity, and account access, escalating more complex matters with complete notes when needed. • Prepare, deploy, maintain, repair, and track inventory for workstations, mobile devices, printers, and related equipment across the organization. • Carry out assigned administration tasks in Active Directory, Microsoft 365, and Entra ID, including account setup, group updates, licensing changes, onboarding, offboarding, and access management. • Perform approved patching and update activities for workstations and servers, review backup results each day, and raise any failures or exceptions for further action. • Monitor endpoint, backup, system, and security alerts, complete initial troubleshooting, and escalate suspicious activity or policy concerns to the appropriate technical lead. • Create and update knowledge articles, runbooks, support procedures, hardware records, and recurring service trend reports to improve operational visibility and consistency. • Assist with network and infrastructure troubleshooting, backup and recovery exercises, and evaluation or user support for approved technologies such as Microsoft Copilot. • Travel occasionally to satellite offices as needed to provide onsite technical support and related IT assistance.
2026-10-09T14:34:09Z

IT Support Specialist

Lenexa, KS
onsite
Temporary to Hire
- USD / Hourly
We are looking for an IT Site Support Specialist to provide hands-on technical assistance and dependable day-to-day support for end users in Lenexa, Kansas. This contract opportunity with permanent potential is ideal for someone who enjoys resolving hardware, software, and connectivity issues while helping maintain a stable and efficient technology environment. The role will work closely with employees and internal teams to troubleshoot incidents, support infrastructure needs, and deliver responsive service across the site. Responsibilities: • Provide frontline technical support for desktop, laptop, printer, and mobile device issues, ensuring timely resolution for end users. • Diagnose and address problems related to operating systems, standard business applications, and basic network connectivity. • Manage and document support requests through the ticketing system, keeping records accurate and users informed throughout the process. • Install, configure, and maintain workstation hardware, peripherals, and approved software in alignment with company standards. • Support onsite technology infrastructure by assisting with device setup, connectivity troubleshooting, and routine maintenance tasks. • Escalate complex incidents to appropriate teams when needed and collaborate to drive issues through to completion. • Assist with user account support, access-related requests, and general technology onboarding activities for employees. • Contribute to a positive support experience by communicating clearly, prioritizing service requests, and following established processes.
2026-10-13T12:58:41Z

Desktop Support Analyst

Madison, WI
onsite
Temporary / Contract
25.00 - 30.00 USD / Hourly
We are seeking a customer-focused Desktop Support Technician to join a collaborative IT team supporting a mid-to-large-sized enterprise environment. This individual will provide hands-on technical support to approximately 1,000 end users, troubleshoot desktop and hardware issues, manage service requests, and assist with ongoing technology initiatives.The ideal candidate has at least 3 years of desktop support experience in a mid-to-large environment, strong documentation skills, and a genuine passion for helping end users. This role is well suited for someone who is team-oriented, adaptable, and comfortable balancing daily ticket volume with project-based work.Responsibilities<ul><li>Provide Tier 1/2 desktop and end-user support across a diverse enterprise environment.</li><li>Troubleshoot hardware, software, Windows operating system, printer, and connectivity issues.</li><li>Manage and resolve incidents and service requests through a ticketing system, including ServiceNow.</li><li>Maintain accurate ticket documentation and contribute to knowledge sharing and support procedures.</li><li>Support Microsoft Intune or SCCM for device management, deployments, group assignments, and testing.</li><li>Assist with Windows 11 upgrades for manufacturing workstations and end-user computers.</li><li>Support printer replacements and other hardware refresh initiatives throughout the manufacturing environment.</li><li>Participate in the daily ticket and phone support queues, collaborating with team members to meet service expectations.</li><li>Provide hands-on support across the campus, building relationships with end users and understanding the business environment.</li><li>Assist with additional IT projects and operational needs as they arise.</li></ul>
2026-11-03T20:23:48Z

Systems Administrator

Greenville, SC
onsite
Temporary to Hire
32.00 - 38.00 USD / Hourly
We are looking for a Systems Administrator to join a manufacturing client in Greenville, South Carolina in a contract-to-hire capacity. This fully onsite position will strengthen internal IT operations while improving the reliability of end-user and infrastructure support. The role combines hands-on technical administration with daily user assistance, making it ideal for someone who is comfortable managing both systems and support responsibilities in a fast-paced environment. Responsibilities:• Provide day-to-day technical support for employees across a manufacturing site, resolving hardware, software, and access-related issues in a timely manner.• Administer Windows-based systems and user environments, including account management, device configuration, and operating system support.• Manage Microsoft 365, Azure, and Entra ID administration to maintain secure access, identity controls, and productivity services.• Configure and maintain Group Policy settings, security permissions, and endpoint policies to support organizational standards.• Prepare, deploy, and refresh user devices through imaging and Intune-based device management processes.• Support local network hardware and infrastructure, helping ensure stable connectivity and dependable on-premises operations.• Partner with internal IT staff to expand in-house technical capabilities and strengthen support coverage for the facility.• Contribute to infrastructure improvement efforts, including initiatives related to moving on-premises environments into Azure cloud services.• Assist with SharePoint and related collaboration tools when needed as part of broader systems support activities.
2026-10-22T20:28:44Z

IT Manager/Director

Bronx, NY
onsite
Temporary / Contract
47.50 - 55.00 USD / Hourly
We are looking for an experienced IT Manager/Director to lead technology operations for a legal organization in Bronx, New York. This Long-term Contract position will oversee day-to-day IT service performance, team coordination, and the delivery of reliable technical support across the business. The role requires a hands-on leader who can work closely with stakeholders, strengthen operational processes, and help advance modernization efforts while maintaining strong service and security standards. Responsibilities: • Direct daily IT operations and ensure dependable service delivery across the organization. • Guide and mentor technical staff, set clear expectations, and maintain strong performance and accountability standards. • Administer support workflows by supervising ticket activity, escalations, incident resolution, and adherence to internal operational requirements. • Track service metrics, analyze recurring support trends, and identify opportunities to improve stability and responsiveness. • Act as the central liaison between IT and business teams to align technical services with organizational needs. • Oversee user lifecycle activities, including onboarding, offboarding, access administration, asset tracking, and maintenance of accurate technical documentation. • Manage relationships with external vendors, contractors, managed service providers, and other technology partners. • Contribute to technology and business systems improvement initiatives, including modernization, automation, process standardization, and change management efforts. • Enforce IT policies, security expectations, and established operational procedures across the environment.
2026-11-02T14:48:40Z

Help Desk/Desktop Support Analyst

Mclean, VA
remote
Temporary to Hire
18.21 - 21.09 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for end users. This Contract to permanent opportunity is well suited to someone who enjoys resolving hardware, software, and access-related issues while delivering detail-oriented customer service. The ideal candidate brings strong desktop support experience, works effectively in a structured environment, and is prepared to meet eligibility requirements associated with supporting federally aligned work. Responsibilities:• Provide day-to-day assistance to users by diagnosing and resolving desktop, laptop, operating system, and common application issues.• Manage incoming service requests through the ticketing system, prioritize tasks appropriately, and maintain accurate case updates through resolution.• Support Windows-based environments by troubleshooting performance problems, login issues, and general workstation functionality.• Assist with account access and directory-related tasks, including user support connected to Active Directory environments.• Deliver technical guidance on Microsoft Office applications, including routine support for Excel and other core productivity tools.• Escalate complex incidents when needed and work with internal teams to ensure timely restoration of service.• Document troubleshooting steps, solutions, and recurring issues to improve service consistency and knowledge sharing.• Contribute to a reliable end-user support experience by communicating clearly, setting expectations, and following established service procedures.
2026-10-07T13:13:47Z

Technical Project Manager

Phoenix, AZ
remote
Permanent / Full Time
- USD / Yearly
A rapidly growing digital infrastructure organization is seeking a Technical Project Manager to lead complex technology and infrastructure initiatives across a national portfolio of facilities. This individual will play a key role in building and scaling network, telecommunications, and enterprise systems capabilities as the organization expands through organic growth and acquisitions. This is a highly visible position that combines program leadership, infrastructure deployment, systems integration, vendor management, and executive-level communication. The ideal candidate thrives in fast-paced environments and enjoys creating structure, processes, and accountability within a growing organization. Key ResponsibilitiesProgram Leadership<ul><li>Develop and manage integrated project plans, schedules, dependencies, milestones, and critical paths across multiple technology initiatives.</li><li>Establish governance frameworks, reporting standards, risk management processes, and executive communication cadences.</li><li>Coordinate cross-functional teams, business stakeholders, implementation partners, and third-party vendors to ensure successful project delivery.</li></ul>Infrastructure & Network Deployment<ul><li>Lead multi-site infrastructure and network rollouts, including procurement, installation, testing, migration, and production cutover activities.</li><li>Coordinate facility readiness, equipment delivery schedules, implementation resources, and operational requirements.</li><li>Support integration efforts related to newly acquired locations and technology environments.</li></ul>Enterprise Systems & Technology Integration<ul><li>Oversee implementation and integration of core business platforms including CRM, ERP, billing, operational systems, and customer-facing technologies.</li><li>Manage testing programs, user acceptance activities, deployment planning, and post-launch support initiatives.</li><li>Ensure alignment between technical dependencies, business objectives, and operational readiness.</li></ul>Vendor & Risk Management<ul><li>Manage external vendors, contractors, consultants, and technology partners against project objectives and contractual commitments.</li><li>Monitor budgets, project forecasts, change requests, and overall financial performance.</li><li>Identify risks early and drive mitigation strategies to maintain timelines and business objectives.</li></ul>Reporting & Continuous Improvement<ul><li>Deliver executive-level dashboards, status reports, and performance updates.</li><li>Develop scalable project management methodologies, templates, and documentation standards.</li><li>Support compliance, audit readiness, and operational handoff processes.</li></ul>
2026-11-02T17:23:46Z

IT Endpoint Manager

San Antonio, Tx, TX
onsite
Permanent / Full Time
90000.00 - 105000.00 USD / Yearly
We are looking for an IT Endpoint Manager to oversee endpoint technology operations and guide the tools, processes, and people that keep device management running effectively. This role supports enterprise endpoint services across Windows and Apple environments, with responsibility for improving reliability, security, and deployment standards. Based in San Antonio, Texas, the position partners with technical teams and leadership to advance endpoint solutions, maintain service quality, and support evolving business needs. Responsibilities: • Lead and develop members of the configuration management team through day-to-day guidance, coaching, and skills development. • Direct the administration and enhancement of endpoint management platforms, including Microsoft Configuration Manager, Intune, Autopilot, and Apple Business Manager. • Oversee the deployment, testing, and ongoing support of operating systems, endpoint applications, and device management utilities across the enterprise. • Evaluate emerging technologies and recommend solutions that align with organizational requirements, scalability goals, and support needs. • Create and maintain technical documentation for endpoint systems, deployment procedures, configurations, and new platform capabilities. • Monitor endpoint services for performance issues, identify operational risks or bottlenecks, and work with stakeholders to implement improvements. • Manage endpoint-related projects, including scripting, application packaging, image management, provisioning, and software delivery. • Support compliance and audit readiness by reviewing endpoint practices, addressing gaps, and introducing corrective measures when needed. • Produce reporting on endpoint usage, service trends, and resource utilization to support planning and informed decision-making. • Oversee support workflows to ensure requests are handled accurately, consistently, and within expected service timelines.
2026-10-27T13:48:44Z

IT Manager

New York, NY
onsite
Temporary / Contract
57.00 - 66.00 USD / Hourly
We are looking for an IT Manager to support a Financial Services organization in New York, New York through a Contract engagement. This position will oversee core end-user technology operations, coordinate external service providers, and strengthen access, device, and productivity systems across the environment. The role is well suited for someone who can balance day-to-day IT administration with process improvement, security-minded oversight, and planning for continued office growth. Responsibilities: • Direct the work of third-party managed service providers to ensure reliable delivery of IT support and infrastructure services. • Oversee employee onboarding and offboarding by preparing equipment, assigning system access, and removing permissions in a timely manner. • Administer Windows-based desktops and laptops, maintaining performance, configuration standards, and user readiness. • Support a workplace where employees operate across multiple devices and endpoints, ensuring consistent access and functionality. • Manage Microsoft 365 applications and related collaboration tools, including account administration and user support. • Evaluate and organize administrative privileges, user roles, and security settings to improve control across systems. • Contribute to governance of AI-enabled tools by managing access permissions and helping define appropriate usage controls. • Lead efforts to move legacy or remotely managed environments toward cloud-based identity and access management solutions, including Microsoft Entra ID. • Create and refine IT policies, documentation, and operational procedures while recommending technology improvements to support expansion.
2026-10-20T18:53:49Z

Accounting Manager

Newington, CT
onsite
Permanent / Full Time
85000.00 - 100000.00 USD / Yearly
Accounting Manager- Non-ProfitNewington, CT - On SiteReference ID: BR0013526258Contact: Brittany Rizzo / [email protected]This company offers a salary range of $85,000-100,000 and a very competitive benefits package including paid time off, paid holidays, health insurance, dental insurance, vision insurance, and life insurance, as well as a retirement plan with a match. A mission-driven nonprofit organization is seeking an experienced Accounting Manager to oversee core accounting operations, financial reporting, grant accounting, and budgeting activities. This individual will play a key role in maintaining accurate financial records, ensuring compliance with GAAP and grant requirements, and providing financial insights to support organizational decision-making. The ideal candidate combines strong technical accounting expertise with excellent communication and relationship-building skills. They will work closely with department heads and line managers across the organization to develop budgets, monitor financial performance, and ensure resources are being managed effectively in support of the organization's mission. Key Responsibilities<ul><li>Oversee day-to-day accounting operations, ensuring accurate and timely financial records in accordance with GAAP.</li><li>Manage the month-end and year-end close processes, including journal entries, general ledger reconciliations, account analysis, and preparation of financial statements.</li><li>Oversee grant accounting, including tracking grant expenditures, monitoring funding restrictions, and ensuring compliance with grant terms and reporting requirements.</li><li>Prepare and review financial reports for grants, funding agencies, leadership, and other stakeholders.</li><li>Lead the annual budgeting process and develop ongoing forecasts to support financial planning and resource allocation.</li><li>Perform budget-to-actual variance analysis, investigate discrepancies, identify trends, and communicate findings and recommendations to management.</li><li>Partner with department heads and line managers to develop budgets, monitor spending, understand financial results, and address budgetary concerns.</li><li>Provide financial guidance and support to non-financial managers, translating complex accounting information into clear, actionable insights.</li><li>Establish and maintain effective internal controls, accounting policies, and procedures to promote accuracy, accountability, and compliance.</li><li>Support annual audits, financial reviews, and the preparation of supporting schedules and documentation.</li><li>Identify opportunities to improve accounting processes, financial reporting, and overall operational efficiency.</li></ul>
2026-10-15T14:18:44Z

2 4

4173 results for Help Desk Support Manager in Secondary