<p>We are seeking a skilled Desktop Support Technician to provide technical support and troubleshooting for end users in a hybrid work environment. This position is based in Dallas, TX and requires three days onsite and two days remote each week.</p><p><br></p><p><strong>POSITION: IT SERVICE DESK</strong></p><p><strong>LOCATION: DALLAS (HYBRID)</strong></p><p><strong>DURATION: 3 MONTH CONTRACT </strong></p><p><strong>RATE: $25-29/HR DEPENDING ON EXPERIENCE </strong></p><p><br></p><p><strong>End User Support</strong></p><ul><li>Provide desktop and end-user support for both Windows and macOS devices, including laptops, peripherals, printers, docking stations, and mobile accessories.</li><li>Troubleshoot hardware, software, networking, VPN, connectivity, and application issues.</li><li>Support employees both remotely and onsite while delivering a positive customer experience.</li><li>Assist users with login issues, password resets, account lockouts, software requests, and access-related questions.</li><li>Diagnose and resolve endpoint issues efficiently to minimize user downtime.</li></ul>
<p>Our client is seeking an IT Support Technician to support workstation deployment, device imaging, asset management, and end-user technology readiness. </p><p>This role is ideal for an IT professional with hands-on experience supporting desktops, laptops, and device deployments, or a highly motivated IT support professional looking to grow their skills in Microsoft Intune and endpoint management.</p><p>The primary focus of this role is staging, imaging, configuring, and deploying end-user devices while maintaining accurate asset records and ensuring a smooth technology deployment experience. The individual may also assist with service desk activities, including hardware troubleshooting, printer support, equipment upgrades, and workstation replacements.</p><p>Key Responsibilities</p><p>• Configure, image, stage, and deploy desktops, laptops, and mobile devices for end users.</p><p>• Support workstation lifecycle management, including new deployments, upgrades, refreshes, and replacements.</p><p>• Utilize Microsoft Intune to deploy operating system images, applications, updates, and configurations.</p><p>• Assist with endpoint and workstation management within an Intune-managed environment.</p><p>• Maintain accurate asset inventory and device tracking records.</p><p>• Support software deployment and installation activities.</p><p>• Perform testing and quality assurance checks prior to device deployment.</p><p>• Document deployment activities, configurations, and inventory updates.</p><p>• Assist with routine service desk requests, including: </p><p>o PC and laptop troubleshooting</p><p>o Printer setup and support</p><p>o Peripheral installation and configuration</p><p>o Hardware upgrades and replacements</p><p>o Basic software support</p><p>• Track and manage work requests through ticketing and asset management systems.</p><p>• Follow established IT security, compliance, and operational procedures.</p><p>Other duties as needed</p>
We are looking for a Desktop Support Analyst to join an onsite team in Clarksville, Tennessee for a Contract assignment supporting a large-scale device rollout in a manufacturing setting. This position is centered on preparing, deploying, and supporting Windows-based laptops and desktops while helping employees transition to new equipment with minimal disruption. The ideal candidate is practical, user-focused, and confident resolving common technical issues in the field while following established procedures and site safety expectations.<br><br>Responsibilities:<br>• Prepare Windows laptops and desktop systems for deployment by imaging, configuring settings, and validating device readiness before distribution.<br>• Deliver new hardware to end users, replace existing equipment, and guide employees through initial setup activities to ensure a smooth transition.<br>• Provide hands-on support for Microsoft 365 tools, including Outlook, Teams, OneDrive, and related productivity applications during device rollout.<br>• Install required business software and resolve issues involving application setup, device imaging, and workstation configuration.<br>• Rebuild and ready returned equipment for future use by re-imaging devices, checking functionality, and updating deployment status records.<br>• Coordinate deployment schedules with users and internal contacts to manage device swaps efficiently and maintain project momentum.<br>• Assist with basic OneDrive file access concerns and support user-facing migration tasks tied to workstation deployment activities.<br>• Record completed work, update asset tracking information, and maintain accurate documentation throughout the deployment lifecycle.<br>• Follow site-specific safety rules, security procedures, and deployment standards while escalating more advanced technical problems when appropriate.
<p>We are looking for a Technical Support Analyst to provide advanced technical assistance for connected healthcare technology used in hospitals and care environments in San Francisco, California. This contract position focuses on supporting wireless and embedded devices, resolving user issues across hardware, software, and network layers, and helping maintain reliable operation of critical safety and location-based systems. The role is well suited for someone who combines strong customer support instincts with hands-on troubleshooting experience in Windows-based and device-driven environments.</p><p><br></p><p>This is a remote, contract opportunity!</p><p><br></p><p>Responsibilities:</p><p>• Deliver front-line and intermediate technical support for healthcare clients using connected safety, tracking, and device-based solutions</p><p>• Diagnose and resolve issues involving Windows systems, embedded devices, wireless connectivity, software behavior, and peripheral hardware</p><p>• Manage incoming service desk requests, prioritize incidents appropriately, and follow cases through to completion</p><p>• Support remote troubleshooting sessions with end users by guiding configuration changes, diagnostics, and corrective actions</p><p>• Monitor reported performance concerns and investigate system reliability issues across deployed customer environments</p><p>• Record support activity thoroughly, including problem details, steps taken, outcomes, and recommended follow-up actions</p><p>• Partner with internal technical teams to escalate complex incidents and help drive timely resolution</p><p>• Contribute to product learning, support readiness, and knowledge-sharing efforts for specialized healthcare and IoT platforms</p>
We are looking for an experienced Desktop Support Technician to join a short-term Contract assignment in Tunkhannock, Pennsylvania. This part-time opportunity supports on-site IT operations with a strong focus on maintaining Windows-based devices and ensuring systems remain secure and fully functional. The role is best suited for someone who is comfortable working hands-on with end-user hardware, patch management, and day-to-day technical issue resolution.<br><br>Responsibilities:<br>• Apply security patches and software updates to Windows desktops, laptops, docking stations, and selected servers in an on-site environment.<br>• Confirm that updated systems, peripherals, and connected equipment are operating correctly after maintenance is completed.<br>• Diagnose and resolve common workstation and server issues involving hardware, software, and overall system performance.<br>• Carry out technical work in alignment with established client procedures and documented patching standards.<br>• Record completed tasks, communicate unresolved items, and provide clear status updates on support activity.<br>• Support a workload centered primarily on patch deployment, while also addressing general repair and troubleshooting needs.<br>• Provide on-site technical assistance during scheduled weekday shifts, with no remote or weekend support involved.<br>• Step into an existing support need and help maintain continuity of service for the client environment during the assignment period.
We are looking for a hands-on IT Support Specialist (macOS) to deliver dependable technical assistance for staff in Harrisburg, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day user issues, supporting Apple-focused environments, and keeping endpoint and account services running smoothly. The role centers on Tier 1 and Tier 2 support, Microsoft 365 administration, device management, and clear communication with end users. You will also partner with vendors and elevate more advanced infrastructure or security matters to IT leadership when needed.<br><br>Responsibilities:<br>• Deliver first- and second-level support for employee technology requests, ensuring issues are logged accurately, prioritized appropriately, and carried through to completion.<br>• Provide day-to-day support for macOS systems, Apple hardware, mobile devices, and key workplace applications such as Microsoft 365, Teams, SharePoint, Outlook, OneDrive, Zoom, and Zoho One.<br>• Prepare, configure, enroll, and deploy devices while maintaining asset records, software distribution, compliance checks, and lifecycle updates for endpoints.<br>• Handle user account tasks including onboarding, offboarding, access adjustments, license administration, and other identity-related support activities.<br>• Diagnose and resolve common problems involving connectivity, authentication, conferencing tools, printers, copiers, peripherals, and general office technology.<br>• Create and maintain support documentation, end-user instructions, knowledge articles, and operational runbooks to improve consistency and service quality.<br>• Work with external vendors for troubleshooting, service coordination, and issue follow-up when third-party assistance is required.<br>• Escalate advanced technical, cybersecurity, or infrastructure concerns to IT leadership with clear documentation and context.
<p>We are looking for an experienced ERP Manager to provide leadership for a broad range of technology services in Clinton, South Carolina for an IT consulting need. This Contract position will guide daily IT operations while supporting a complex Ellucian Banner environment and ensuring reliable service across infrastructure, applications, and end-user support. The role combines team leadership with practical technical involvement, making it well suited for someone who can direct priorities, resolve escalations, and partner with organizational leadership to strengthen technology delivery.</p><p><br></p><p>Responsibilities:</p><p>• Direct a multidisciplinary IT team of 8 covering support services, software development, systems administration, and network operations.</p><p>• Set daily priorities for the department, assign work effectively, and maintain accountability for service quality and operational performance.</p><p>• Administer and support the Ellucian Banner environment, serving as the primary escalation resource for complex system-related issues.</p><p>• Work closely with internal Banner-focused team members to maintain application reliability, troubleshoot problems, and improve support outcomes.</p><p>• Oversee core IT functions, including help desk activities, infrastructure maintenance, network availability, and business application support.</p><p>• Provide coaching, feedback, and performance management for IT staff while fostering a productive and service-oriented team culture.</p><p>• Partner with institutional leadership to align technology initiatives and support services with broader organizational objectives.</p><p>• Contribute hands-on technical assistance when necessary to address urgent issues, stabilize systems, or support critical projects.</p><p>• Support Banner-connected business processes, including selected general ledger functions and related operational needs.</p>
We are looking for an experienced technology operations leader to oversee infrastructure, support services, and security functions for a growing organization based in Atlanta, Georgia. This role is ideal for someone who can balance strategic planning with direct involvement in day-to-day operations, while guiding a small IT team and coordinating external partners. The successful candidate will bring strong technical depth, sound business judgment, and the ability to translate operational priorities and risks for non-technical stakeholders.<br><br>Responsibilities:<br>• Direct daily technology operations across infrastructure, end-user support, systems administration, network reliability, and information security.<br>• Lead and mentor a small-to-midsize IT team while remaining actively involved in troubleshooting, service delivery, and operational improvements.<br>• Manage core Microsoft-based environments, including Azure and Active Directory, to support performance, availability, and scalability.<br>• Oversee cybersecurity practices by strengthening controls, monitoring risk, and supporting compliance-focused operational standards.<br>• Administer help desk processes and ticket workflows using a service management platform such as Freshservice or a comparable system.<br>• Coordinate vendor partnerships, negotiate service agreements, and hold third-party providers accountable for delivery and performance.<br>• Guide formal change management activities, including leadership of Change Advisory Board discussions and approval processes.<br>• Prepare and manage IT budgets, align spending with business needs, and prioritize investments across operational initiatives.<br>• Communicate technology performance, operational issues, and risk considerations clearly to leaders across the business.
We are looking for a Business Analyst to support customer-focused operational initiatives in Houston, Texas. This Long-term Contract position is ideal for someone who can translate business needs into practical solutions, evaluate documentation with precision, and collaborate effectively within Agile Scrum teams. The role will work closely with stakeholders to identify process gaps, improve service workflows, and help drive well-informed business decisions.<br><br>Responsibilities:<br>• Gather and interpret business needs from stakeholders to define clear, actionable requirements for projects and operational improvements.<br>• Analyze call center and customer service processes to uncover inefficiencies, clarify pain points, and recommend practical enhancements.<br>• Review business and operational documents for accuracy, completeness, and alignment with established objectives and standards.<br>• Partner with cross-functional teams in an Agile Scrum environment to support backlog refinement, sprint planning, and solution delivery.<br>• Conduct gap analysis to compare current operations with desired outcomes and outline opportunities for process improvement.<br>• Create organized business analysis artifacts such as requirement documents, workflows, and status updates to support decision-making.<br>• Facilitate communication between business users and project teams to ensure expectations, priorities, and deliverables remain aligned.
We are looking for an experienced Business Analyst IT L3 to support critical parts application initiatives within a fast-paced automotive environment in Marysville, Ohio. This Long-term Contract position combines hands-on business analysis, technical solution planning, and production support for warehouse and parts center systems. The role will work closely with project leadership, end users, and business stakeholders to improve application performance, deliver enhancements, and support larger IT initiatives. This position is onsite four days per week and includes occasional travel.<br><br>Responsibilities:<br>• Serve as the primary analyst for parts center applications, supporting daily operations, system improvements, and larger project-based work.<br>• Partner with business users and technical teams to gather needs, define scope, and produce clear business and functional documentation from initiation through delivery.<br>• Perform detailed analysis, contribute to solution design, and support development, unit testing, integration testing, system validation, and user acceptance activities.<br>• Help shape application architecture by recommending practical technical approaches that align with operational and business requirements.<br>• Coordinate deployments and provide post-release support to ensure stable implementation and timely resolution of issues during warranty periods.<br>• Deliver technical assistance to end users and stakeholders, including support for communication interfaces tied to AS400-connected tools such as scanners, voice systems, and label printers.<br>• Monitor assigned work items through completion, maintaining visibility on progress, risks, and outcomes for project or team leadership.<br>• Manage change control activities using the Aldon tool and support compliance practices to meet Sarbanes-Oxley requirements.<br>• Contribute to production issue resolution and enhancement planning across warehouse, ordering, and fulfillment-related systems.<br>• Assist with integration-related support involving messaging and connected platforms used within parts and supply chain operations.
We are looking for an Epicor Support Analyst to serve as a key resource for business teams using the Epicor Kinetic environment in Irvine, California. This Long-term Contract position is ideal for someone who can connect technical system knowledge with day-to-day operational needs, especially across finance, operations, and sales. The role focuses on resolving user challenges, clarifying system capabilities, and turning business requests into practical ERP enhancements. You will also contribute to reporting support, integration improvements, and ongoing platform optimization.<br><br>Responsibilities:<br>• Partner with finance, operations, and sales teams to support Epicor Kinetic processes from customer and account setup through order processing and related downstream activities.<br>• Investigate system issues, identify root causes, and provide clear guidance to users on effective use of Epicor Kinetic features and workflows.<br>• Meet with executives and business stakeholders to capture needs, clarify priorities, and translate operational goals into system-related solutions.<br>• Assist users with reporting needs by helping them access, interpret, and work with Epicor data for business decision-making.<br>• Contribute to enhancements involving the Epicor and Salesforce connection, including support for integration processes managed through Boomi.<br>• Support ERP updates and version-related activities within the Epicor Kinetic environment while helping users adapt to changes.<br>• Provide assistance with subscription billing processes and related workflow configuration or issue resolution.<br>• Communicate with both leadership and end users in a patient, attentive manner that builds trust and improves adoption.<br>• Recommend practical process or system improvements based on recurring user issues, cross-functional feedback, and business requirements.
<p>We are looking for a Sr. Financial Analyst to support financial planning, reporting, and performance analysis for a growing business in Toledo, Ohio. In this role, you will work closely with operational leaders and corporate partners to translate financial results into clear recommendations that improve profitability and efficiency. This position plays a key part in budgeting, forecasting, month-end activities, and control compliance while helping leadership make informed business decisions.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate divisional financial results and turn complex data into meaningful insights for business leaders and cross-functional partners.</p><p>• Support monthly close activities by preparing journal entries, reviewing financial outcomes, and explaining differences across actuals, budgets, forecasts, and prior-year performance.</p><p>• Create and enhance reporting tools that improve accuracy, reduce manual effort, and accelerate recurring financial analysis.</p><p>• Contribute to annual planning cycles by assisting with budget preparation, forecast updates, and consolidated reporting across service center and departmental operations.</p><p>• Produce recurring analyses on service center performance, including profitability trends, cost-to-serve metrics, operating statements, and key business ratios.</p><p>• Prepare monthly, quarterly, and annual financial reports required for organizational and corporate review.</p><p>• Partner with service center teams, regional leadership, and senior management to deliver ad hoc analysis that supports operational and strategic decisions.</p><p>• Complete internal control reviews, respond to audit-related data requests, and participate in assessments that reinforce compliance and sound financial practices.</p><p>• Assist with special projects and other finance initiatives as business needs evolve.</p>
<p>We are seeking a <strong>Desktop Support Technician</strong> to provide hands-on technical support for end users in a fast-paced environment. This role is responsible for troubleshooting <strong>Windows systems</strong>, supporting <strong>Microsoft 365/Office 365</strong>, and performing <strong>desktop/laptop imaging and deployment</strong>.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide deskside and remote support for hardware, software, and peripheral issues.</li><li>Install, configure, image, and deploy Windows desktops and laptops.</li><li>Troubleshoot Windows 10/11 operating systems, user profiles, printers, and connectivity issues.</li><li>Support Microsoft 365/Office 365 applications including Outlook, Teams, Word, Excel, and SharePoint.</li><li>Perform device setup, upgrades, patching, and asset tracking.</li><li>Diagnose and resolve basic Active Directory, password reset, and account access issues.</li><li>Document incidents, resolutions, and support procedures in the ticketing system.</li><li>Escalate more complex technical issues when needed and assist with IT projects and office moves.</li></ul><p><br></p>
<p><strong>Overview</strong></p><p>We are seeking an experienced, customer-focused IT Support Specialist to support attorneys, legal assistants, and business professionals in a fast-paced law firm environment. This role is responsible for resolving hardware, software, Microsoft 365, and legal technology issues while delivering exceptional customer service and supporting the adoption of new technologies.</p><p>The ideal candidate will have strong experience with <strong>Microsoft 365, iManage Cloud, Litera products, Windows endpoint support, and legal technology platforms</strong>. Prior law firm experience is required.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide remote and onsite technical support to attorneys, legal assistants, and business professionals.</li><li>Troubleshoot hardware, software, endpoint devices, plugins, peripherals, networking, VPN, Wi-Fi, and connectivity issues.</li><li>Manage incidents and service requests through the ticketing system, escalating when appropriate.</li><li>Support Microsoft 365 applications, identity services, collaboration tools, Microsoft Copilot, MFA, device enrollment, user access, and account administration.</li><li>Perform basic Azure AD/Active Directory administration, including password resets and user account support.</li><li>Configure, deploy, maintain, and troubleshoot Windows laptops and desktops.</li><li>Support legal technology platforms including <strong>iManage Cloud, Litera products, BigHand, Docket Enterprise, DocuSign, Adobe Acrobat Pro, and Harvey AI</strong>.</li><li>Assist attorneys and staff with document management, document creation, workflow tools, and software integrations.</li><li>Coordinate with software vendors to troubleshoot and resolve application issues.</li><li>Create and maintain technical documentation, knowledge base articles, ticket notes, and support procedures.</li><li>Participate in technology rollouts, office upgrades, and continuous process improvement initiatives.</li></ul>
<p><strong>Job Title:</strong> Accounts Payable Specialist / Lead</p><p><strong>Schedule:</strong> Hybrid (3 days onsite / 2 days remote)</p><p><strong>Hours:</strong> Monday–Friday, typically 8:00 AM–5:00 PM, with flexibility for 8:30 AM–5:30 PM or 9:00 AM–6:00 PM</p><p><strong>Job Summary</strong></p><p>Our client is seeking an Accounts Payable Specialist / Lead to support a fast-paced, high-volume AP environment across North America. This role will serve as a liaison between operations and the global service center, helping to manage reconciliations, escalations, GAAP-related analysis, and compliance with global policies. The company is looking for someone who is adaptable, organized, and able to perform well under pressure. This opportunity has the potential to become permanent after a minimum 6-month commitment, though this is not guaranteed.</p><p><strong>Responsibilities</strong></p><ul><li>Serve as a liaison between operations and the global service center</li><li>Perform reconciliations and assist with escalations</li><li>Support GAAP analysis and policy compliance</li><li>Assist with procurement and non-transportation invoices</li><li>Support additional accounts payable functions in a high-volume environment</li></ul>
<p><strong>Government Accounting Analyst | Tyson Corner - On Site </strong></p><p>Are you an accounting professional looking to grow your career in <strong>government contracting, billing, and compliance</strong>? We’re seeking a <strong>Government Accounting Analyst</strong> to support billing operations, corporate accounting, and contract compliance activities in a dynamic and growth-focused environment.</p><p>This is an excellent opportunity for someone who wants to build deeper expertise in <strong>government contract accounting, indirect rates, incurred cost submissions, DCAA audits, and contract closeout activities</strong> while partnering with Accounting, Contracts, and Program Management teams.</p><p><strong>Why This Role Stands Out</strong></p><p>This position offers strong career development for professionals who want hands-on exposure across <strong>billing, corporate accounting, and government contract compliance</strong>. You’ll gain valuable experience supporting the financial operations of a growing government contractor and expand your knowledge of the full contract lifecycle with an organization that has a strong history of developing their people and promoting from within.</p><p>Key Responsibilities</p><p><strong>Billing & Contract Administration</strong></p><ul><li>Prepare and review customer invoices for <strong>Cost-Plus, Time & Materials (T& M), and fixed-price contracts</strong></li><li>Validate labor, subcontractor, and other direct costs for billing accuracy and contract compliance</li><li>Perform billing reconciliations and analyze unbilled receivables</li><li>Assist with final invoices, final vouchers, and contract closeout documentation</li><li>Monitor contract funding limits and help resolve billing discrepancies</li><li>Partner with Contracts and Program Management to ensure timely, accurate billing</li></ul><p><strong>Corporate Accounting</strong></p><ul><li>Support month-end and year-end close activities</li><li>Prepare journal entries, account reconciliations, and supporting schedules</li><li>Assist with balance sheet analyses and financial reporting</li><li>Support external audits and annual reporting requirements</li><li>Maintain accounting records in line with internal controls and company policies</li><li>Participate in process improvement initiatives across accounting and finance</li></ul><p><strong>Government Contract Accounting & Compliance</strong></p><ul><li>Assist with preparation of annual <strong>Incurred Cost Submissions (ICS)</strong></li><li>Support indirect rate calculations, reconciliations, and true-up analyses</li><li>Apply <strong>FAR Part 31</strong> cost principles in reviewing allowable and unallowable costs</li><li>Prepare schedules and supporting documentation for <strong>DCAA audits</strong> and compliance reviews</li><li>Assist with final indirect rate settlements and contract closeout activities</li><li>Help maintain government accounting policies, procedures, and controls</li></ul>
<p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume.****</p><p><br></p><p>We are looking for a Business Analyst to support service-focused operations for our client that is in the Public Sector industry. This Long-term Contract position is ideal for someone who can evaluate business needs, has experience in supporting Court Case Management System, and collaborate with teams in an Agile environment. The role requires a thoughtful, detail-oriented individual who can strengthen customer service processes, examine operational gaps, and help drive practical improvements through structured analysis.</p><p><br></p><p>Responsibilities:</p><p>• Analyze business workflows and identify opportunities to improve efficiency, service quality, and overall operational performance.</p><p>• Gather, organize, and interpret business needs from stakeholders, turning findings into clear functional documentation and actionable recommendations.</p><p>• Review customer service and call center processes to pinpoint issues, clarify requirements, and support more effective service delivery.</p><p>• Conduct gap analysis to compare current practices with desired outcomes and outline practical steps for improvement.</p><p>• Create and maintain business documents such as process maps, requirement summaries, and review materials to support project goals.</p><p>• Partner with cross-functional teams in an Agile Scrum setting to refine priorities, clarify scope, and support ongoing delivery efforts.</p><p>• Evaluate documents and business records for accuracy, completeness, and alignment with operational and compliance expectations.</p><p>• Support initiatives involving process updates or system-related changes by documenting impacts, tracking requirements, and helping teams adapt effective</p>
We are looking for a Front Desk Coordinator to serve as the first point of contact for our office. This Long-term Contract position is ideal for someone who enjoys creating a welcoming environment while keeping daily front office operations organized and efficient. The selected candidate will support visitors, manage administrative tasks, and help ensure smooth communication across the workplace.<br><br>Responsibilities:<br>• Welcome guests and staff in a courteous and attentive manner, directing visitors appropriately while maintaining accurate sign-in records and following site security procedures.<br>• Coordinate calendars by arranging appointments, scheduling meetings, and managing conference room bookings to support daily office needs.<br>• Handle incoming mail and package deliveries, ensuring items are sorted promptly and distributed to the correct recipients.<br>• Assist with office supply coordination by helping place orders, monitoring stock levels, and keeping inventory records up to date.<br>• Provide administrative support through data entry, document preparation, record organization, and routine filing activities.<br>• Keep the front desk and reception area neat, presentable, and ready to receive visitors throughout the workday.<br>• Respond to routine questions in person and over the phone, offering general information about the company in a courteous and timely way.<br>• Partner with internal teams to help organize office activities and maintain clear day-to-day communication across departments.
<p>We are looking for a Project Financial Analyst to support financial planning and performance tracking for complex project-based work in Lake Mary, Florida. This position is ideal for someone who understands how finance connects to project execution, with particular strength in revenue recognition tied to percentage-of-completion accounting. The role will partner with operational and finance teams to improve forecast accuracy, monitor project costs, and provide clear financial insight in a large-scale manufacturing environment.</p><p><br></p><p>Responsibilities:</p><p>• Build and maintain project financial forecasts, tracking cost performance, revenue expectations, and margin trends throughout the project lifecycle.</p><p>• Analyze project budgets and actual results to identify variances, explain financial outcomes, and recommend corrective actions when needed.</p><p>• Apply percentage-of-completion accounting principles to support accurate revenue recognition for long-term project work.</p><p>• Partner with project managers and business leaders to align financial reporting with project milestones, delivery schedules, and commercial terms.</p><p>• Prepare recurring and ad hoc financial reports that provide leadership with visibility into project profitability and risk.</p><p>• Support audit activity by organizing documentation, validating financial records, and helping ensure compliance with internal and external reporting standards.</p><p>• Contribute to financial processes within SAP and assist with reporting or planning activities involving tools such as OneStream when applicable.</p><p>• Work within a large corporate environment to strengthen financial controls, standardize analysis, and improve decision-making across project portfolios.</p><p><br></p><p>For immediate consideration regarding the Project Financial Analyst position, please send your resume to Mitch Anderson, VP and Practice Director. ***You can find my email on LinkedIn (Mitch Anderson, MBA) to send me your resume directly. You can also call (407) 214-8427.</p>
We are looking for an experienced Chief Information Security Officer to provide strategic technology and security leadership for a mission-driven nonprofit in Boston, Massachusetts. This Long-term Contract opportunity is ideal for a senior leader who can evaluate current risk exposure, strengthen protection of sensitive donor and client information, and shape a practical roadmap for cybersecurity, data governance, and resilience. The position combines executive-level advisory work with hands-on involvement in infrastructure, disaster recovery planning, and security operations in a Microsoft 365 and Azure-based environment.<br><br>Responsibilities:<br>• Develop a comprehensive security and IT risk strategy aligned with the organization’s mission, operational needs, and compliance expectations.<br>• Assess the current technology landscape and produce a prioritized roadmap covering cybersecurity improvements, data governance, business continuity, and disaster recovery readiness.<br>• Lead gap analyses focused on data protection, incident response, network security, backup practices, and overall resilience against breaches or service disruptions.<br>• Establish and refine policies for information handling, document classification, retention, and archiving to better safeguard confidential legal, community, and donor records.<br>• Partner with leadership, the internal IT manager, and external service providers to strengthen day-to-day security operations and improve oversight of help desk and technology vendors.<br>• Provide senior guidance on protecting cloud and on-premises systems, including Microsoft 365, Azure services, shared file environments, servers, and network infrastructure.<br>• Support planning and execution for critical technology upgrades and security enhancements while minimizing operational risk to the organization.<br>• Advise on incident preparedness by defining response procedures, escalation paths, and recovery approaches for cyber threats, system outages, and data integrity events.<br>• Deliver practical recommendations to executive stakeholders on technology priorities, risk posture, and investments needed to support long-term organizational stability.
We are looking for an IT Site Support Specialist to provide hands-on technical assistance and dependable end-user support in Kansas. This contract opportunity with permanent potential is ideal for someone who enjoys solving hardware, software, and connectivity issues in a fast-paced environment. The person in this role will help maintain day-to-day technology operations while delivering a positive support experience across the site.<br><br>Responsibilities:<br>• Provide front-line technical support for desktops, laptops, peripherals, and mobile devices, resolving issues efficiently and professionally.<br>• Troubleshoot hardware, software, network, and connectivity problems to minimize downtime for employees and business operations.<br>• Manage support requests through the ticketing system, ensuring accurate documentation, timely updates, and proper follow-through.<br>• Install, configure, and maintain workstations, printers, and other site technology equipment in alignment with company standards.<br>• Assist with user account support, device setup, and basic access-related issues to help employees stay productive.<br>• Support local technology infrastructure by identifying recurring issues, escalating complex problems, and coordinating with broader IT teams when needed.<br>• Contribute to system readiness by performing routine checks, updates, and maintenance on end-user technology and support tools.
<p>We are supporting a hospitality organization supporting 26 restaurant locations across multiple brands. Our client is seeking a hands-on Store/Restaurant Systems Support Engineer to provide Level 2/3 technical support for restaurant technology, POS systems, payment devices, networking equipment, and store operations technology. This role is ideal for someone who enjoys troubleshooting complex issues, working directly with hardware, supporting multiple locations, and occasionally traveling onsite when hands-on support is needed.</p><p><br></p><p>What You'll Do</p><ul><li>Provide Level 2/3 support for POS systems, payment terminals, kitchen display systems (KDS), printers, and restaurant technology</li><li>Troubleshoot networking issues involving routers, switches, wireless access points, and connectivity</li><li>Support restaurant managers and staff with escalated technical issues across multiple locations</li><li>Travel periodically to restaurant locations for installations, maintenance, upgrades, and repairs</li><li>Assist with new store openings, technology rollouts, and hardware deployments</li><li>Coordinate with third-party vendors for escalated support and warranty repairs</li><li>Maintain documentation, ticketing updates, and root cause analysis</li><li>Provide occasional desktop support for corporate users, including Windows, Microsoft 365, Google Workspace, hardware setup, and onboarding activities</li></ul>
<p>We are looking for a Tech Support Manager to lead hands-on technical support operations for client environments in Indiana/Kentucky. This Long-term Contract position is ideal for someone who combines strong endpoint and infrastructure knowledge with a customer-focused approach to issue resolution and service delivery. The role supports both deskside and remote needs while partnering with cross-functional teams to maintain reliable workplace technology and a high-quality user experience. (Remote position)</p><p><br></p><p>Responsibilities:</p><p>• Lead day-to-day technical support activities for end users, ensuring timely resolution of hardware, operating system, and access-related issues.</p><p>• Provide deskside and remote assistance for Windows 10 devices, workplace technology, and common troubleshooting scenarios across client environments.</p><p>• Manage and support identity and access services, including Active Directory, Azure Active Directory, and Microsoft Entra ID administration.</p><p>• Oversee endpoint management practices to maintain device compliance, configuration standards, and operational readiness.</p><p>• Collaborate with service desk, engineering, security, project, and account teams to coordinate support efforts and drive issue resolution.</p><p>• Support Microsoft 365 and related collaboration platforms to help users remain productive and connected.</p><p>• Travel to client locations as needed, approximately 25% of the time, to deliver onsite support and maintain strong customer relationships.</p><p>• Monitor recurring support trends and recommend practical improvements to strengthen service quality and reduce disruptions.</p>
<p>We are looking for a Senior Analyst who can connect business performance to the factors driving it and the actions that will improve it. You will help clients understand what is happening in their business, why it is happening, what it means, and what they should do next.</p><p><br></p><p>You will establish performance goals using historical trends, seasonality, and predictive analytics; develop KPI thresholds for ongoing performance monitoring; and analyze client performance daily. You'll translate findings into insights for weekly client scorecards and partner with strategic teams to develop actionable recommendations.</p><p><br></p><p>Our data and technology teams manage the underlying data infrastructure, allowing you to focus on analysis, insights, and business impact.</p><p><br></p><p><strong><em>Core Responsibilities</em></strong></p><p><br></p><p><strong>Performance Goals & Predictive Analytics</strong></p><ul><li>Establish client performance goals using historical trends, seasonality, business context, and predictive modeling.</li><li>Develop forecasting models, including regression, time series, and propensity models, to project outcomes and quantify opportunities.</li><li>Define KPI sensitivities and performance thresholds that distinguish meaningful changes from normal variation.</li></ul><p><strong>Performance Monitoring & Insights</strong></p><ul><li>Monitor client business and marketing performance daily, identifying meaningful shifts and emerging issues.</li><li>Own the analysis and written insights behind weekly client scorecards, explaining what changed, why, and what it means relative to goals.</li><li>Identify the underlying drivers of performance, including seasonality, media investment, website and funnel performance, market conditions, and data quality.</li></ul><p><strong>Strategic Recommendations & Measurement</strong></p><ul><li>Partner with strategic and account teams to turn analytical findings into actionable recommendations and present insights to clients.</li><li>Quantify the expected impact of recommendations and measure whether they deliver results.</li><li>Design measurement approaches for campaigns and experiments, including control groups, significance testing, and incrementality analysis.</li></ul><p><strong>Data Partnership & Measurement Standards</strong></p><ul><li>Partner with data and technology teams during client onboarding to identify the data sources needed to answer business questions.</li><li>Own client metric definitions, calculation logic, and documentation to ensure consistency across reporting.</li><li>Identify data quality issues and collaborate with technical teams to resolve them.</li></ul>
<p>We are seeking an experienced <strong>IT Field Support Technician</strong> for an immediate short-term contract opportunity supporting the New Orleans area. This role involves providing hands-on technical support, troubleshooting hardware and network connectivity issues, and working with technical diagrams and infrastructure layouts.</p>