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414 results for File Clerk in Secondary

Customer Service Representative
  • City of Industry, CA
  • onsite
  • Temporary to Hire
  • 22.00 - 24.00 USD / Hourly
  • <p>We are seeking a detail-oriented and proactive Customer Service Representative for a temp-to-hire opportunity with a growing company in the construction industry. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can effectively coordinate across multiple departments to ensure excellent service and on-time delivery.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage order intake via phone and email, ensuring accuracy and timeliness</li><li>Verify product availability and confirm inventory levels</li><li>Coordinate with purchasing and fabrication teams to locate or source products as needed</li><li>Partner with the shipping department to track and confirm on-time deliveries</li><li>Perform high-volume data entry using alphanumeric systems with strong attention to detail</li><li>Handle 20+ inbound calls daily, providing professional and efficient customer support</li><li>Utilize Microsoft Dynamics AX to search products and manage order information</li><li>Maintain accurate records and provide updates to customers as needed</li></ul><p><br></p>
  • 2026-04-29T17:28:45Z
Customer Service Admin
  • Oakland, CA
  • onsite
  • Temporary / Contract
  • 25.00 - 27.00 USD / Hourly
  • <p>We are looking for a Customer Service Administrator to support customer service operations through order processing, issue resolution, and administrative coordination. This role combines customer support and administrative duties, including responding to inquiries, maintaining customer records, processing orders, and assisting internal teams. The ideal candidate has strong communication skills and a customer-focused mindset.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Respond to customer inquiries by phone and email</li><li>Process orders, service requests, and account updates</li><li>Maintain accurate customer records and documentation</li><li>Coordinate with internal teams to resolve issues</li><li>Track service metrics and prepare reports</li><li>Provide general administrative support to the customer service team</li></ul>
  • 2026-05-01T18:28:49Z
Customer Service Representative
  • Dayton, OH
  • remote
  • Temporary / Contract
  • 18.00 - 19.00 USD / Hourly
  • <p>Our client is seeking a detail-oriented Customer Service Representative for a 3-month contract assignment. This role will support day-to-day customer interactions, resolve inquiries, and help ensure a positive customer experience in a fast-paced environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve customer issues related to orders, accounts, billing, or service requests</li><li>Document interactions accurately in the company system</li><li>Escalate complex issues to the appropriate department as needed</li><li>Process orders, updates, returns, or account changes</li><li>Maintain a high level of professionalism and customer care</li><li>Meet response time, quality, and service goals</li><li>Assist with administrative or departmental support tasks as needed</li></ul><p><br></p>
  • 2026-05-01T19:48:41Z
Customer Service
  • Hermitage, PA
  • onsite
  • Temporary / Contract
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a dedicated and personable Customer Service Representative to join our team in Hermitage, Pennsylvania. In this role, you will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting banking products and services. This is a long-term contract position offering the opportunity to thrive in the financial services industry.<br><br>Responsibilities:<br>• Respond to a high volume of inbound calls, providing timely and attentive assistance to customers.<br>• Support customers with tasks such as opening new accounts, updating account information, and resolving concerns.<br>• Deliver accurate and detailed information about banking products and services.<br>• Record customer interactions and transactions thoroughly in the system to maintain accurate records.<br>• Work collaboratively with team members to ensure a seamless and efficient customer experience.<br>• Analyze customer needs and recommend suitable banking solutions.<br>• Handle sensitive customer information responsibly and in compliance with banking regulations.<br>• Stay informed about banking products, services, and procedures to provide up-to-date assistance.
  • 2026-05-01T12:34:08Z
Customer Service Representative
  • Canton, MI
  • onsite
  • Temporary / Contract
  • 25.00 - 26.00 USD / Hourly
  • Seeking a Financial Aid Advisor in Canton! Are you passionate about helping students achieve their dreams? As a Financial Aid Advisor, you'll be a trusted guide—helping students and their families navigate the financial aid process with clarity, compassion, and care. Whether you’re working with future students as they get ready to start school or supporting current students as they continue their journey, your mission is to provide friendly guidance, accurate info, and smart solutions every step of the way. If you love fast-paced teamwork, meaningful conversations, and making a real impact—this is the job for you! This role is located in Canton and is fully ONSITE. Financial Aid experience and pay up to $24/hr. <br><br>Responsibilities:<br>Guide the Way: Support students through every step of the financial aid process, ensuring they have everything they need to succeed.<br><br>Deliver Excellence: Provide exceptional service with compassion, clarity, and efficiency, helping students overcome any financial hurdles.<br><br>Solve Problems: Identify and address barriers to starting or continuing school with creative and effective solutions.<br><br>Educate and Empower: Explain federal aid, FAFSA, scholarships, and more to help students make informed financial decisions.<br>Collaborate for Success: Work closely with Admissions, Student Services, and other teams to enhance student satisfaction and success.<br><br>Qualifications to be considered:<br><br>Education: High School Diploma or some college coursework preferred<br>Experience: 3 years in customer service or sales; 2 years in Financial Aid highly preferred<br><br>Skills:<br><br>Excellent customer service and communication skills<br>Strong organizational skills and attention to detail<br>Proficiency with computer applications (Word, Excel, SharePoint)
  • 2026-04-27T13:28:45Z
Customer Service Representative
  • Minneapolis, MN
  • remote
  • Temporary to Hire
  • 18.05 - 20.90 USD / Hourly
  • We are looking for a driven Customer Service Representative to join a healthcare-focused team in Minneapolis, Minnesota in a Contract to Permanent opportunity. This position centers on connecting with prospective patients through a high volume of outbound calls, confirming their needs, and guiding conversations with professionalism and empathy. It is well suited for someone who is self-motivated, competitive, and energized by helping individuals navigate products related to ostomy and catheter care.<br><br>Responsibilities:<br>• Place a large number of outbound calls each day to individuals who have previously submitted interest or inquiry requests.<br>• Speak with prospective patients to confirm relevant care needs and gather details about the products they currently use.<br>• Maintain productive, patient-centered conversations that balance service quality with daily call volume goals.<br>• Record call activity, updates, and follow-up information accurately within company systems such as Salesforce and other basic software tools.<br>• Collaborate within a shared lead environment where team members work from the same pool of opportunities.<br>• Use strong listening and communication skills to build trust with individuals seeking information related to healthcare products.<br>• Manage time independently throughout the workday while staying focused on outreach targets and team performance expectations.<br>• Contribute to a results-driven culture by consistently working toward contact goals and potential performance-based incentives.
  • 2026-04-28T20:58:39Z
Customer Service Representative
  • Lebanon, IN
  • onsite
  • Temporary to Hire
  • 20.00 - 22.00 USD / Hourly
  • We are looking for a dedicated and detail-oriented Customer Service Representative to join our team on a contract with the possibility of becoming permanent. This role is based in Lebanon, Indiana, and offers a dynamic opportunity to support customers while collaborating with internal teams. If you thrive in fast-paced environments and have a passion for delivering exceptional service, we encourage you to apply.<br><br>Responsibilities:<br>• Handle customer inquiries and service requests efficiently, ensuring timely and accurate communication with both internal teams and external customers.<br>• Schedule and manage service appointments by creating detailed work orders in Salesforce.<br>• Provide consistent updates to customers and internal stakeholders on the status of service requests.<br>• Serve as a backup for departmental tasks, including scheduling and follow-up activities as needed.<br>• Assist Crew Leaders in reviewing and processing non-billable work orders.<br>• Maintain a foundational understanding of the machine tool industry and the products represented by the organization.<br>• Perform various administrative and organizational tasks to support the department's operations.
  • 2026-05-01T18:28:49Z
Receptionist
  • Santa Monica, CA
  • onsite
  • Temporary / Contract
  • 52000.00 - 55000.00 USD / Yearly
  • <p>We are looking for an early career Receptionist to support daily front desk operations for a Private Equity firm located in Santa Monica. This permanent, in-office opportunity is ideal for someone who creates a welcoming first impression while keeping administrative activities organized and running smoothly. The role will work closely with Human Resources and internal staff to coordinate visitors, office services, and routine operational support in a detail-oriented environment. This is perfect for a recent grad who is entering the workforce. Bachelor's Degree is required. </p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Welcome clients, guests, and other visitors with a detail-oriented and service-oriented approach from the moment they arrive.</p><p>• Oversee front entrance activity by managing visitor access, sign-in procedures, and badge distribution in accordance with office protocols.</p><p>• Communicate guest arrivals promptly to the appropriate employees so meetings and appointments stay on schedule.</p><p>• Keep the reception space orderly, well-maintained, and ready to receive visitors throughout the business day.</p><p>• Provide day-to-day administrative support such as maintaining office supplies, arranging deliveries, and coordinating with building personnel when needed.</p><p>• Organize meeting spaces by handling room scheduling and preparing conference areas for internal discussions and client-facing gatherings.</p><p>• Process incoming mail, outgoing shipments, and courier packages with accuracy and timeliness.</p><p>• Contribute to additional office and operational assignments, including special projects, as business needs arise.</p>
  • 2026-04-28T04:28:39Z
Front Desk Coordinator
  • Independence, OH
  • onsite
  • Temporary to Hire
  • 15.20 - 16.00 USD / Hourly
  • We are looking for a Front Desk Coordinator to support daily front office operations. This contract opportunity begins on a part-time schedule of approximately 20 hours per week and is expected to transition into a permanent position based on business needs and performance. The ideal candidate will create a welcoming experience for patients and visitors while keeping phone communications, scheduling, and registration tasks organized and accurate.<br><br>Responsibilities:<br>• Greet patients and visitors professionally, ensuring a positive and efficient front desk experience.<br>• Manage a multi-line phone system, respond to incoming calls, and direct inquiries to the appropriate staff members.<br>• Coordinate patient appointment scheduling, confirmations, and updates to help maintain an orderly daily calendar.<br>• Complete patient registration activities and verify information with accuracy and attention to detail.<br>• Maintain organized front office records by filing documents and keeping administrative materials up to date.<br>• Communicate clearly with patients, clinical staff, and internal team members to support smooth day-to-day operations.
  • 2026-04-30T17:13:45Z
Client Services Administrator
  • Chattanooga, TN
  • onsite
  • Temporary to Hire
  • 24.50 - 30.25 USD / Hourly
  • <p>Client Services Administrator </p><p><br></p><p>Are you a highly professional administrator with a passion for helping others? Our wealth management team is seeking a Client Services Administrator to deliver exceptional administrative and client service support in a fast-paced, client-focused office environment.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Meet and greet clients, providing a welcoming and polished first impression</p><p>Answer client and internal phone calls promptly and courteously</p><p>Oversee office operations, ensuring a smooth and efficient workplace</p><p>Schedule, set up, and coordinate client meetings and appointments</p><p>Order office supplies and proactively maintain inventory levels</p><p>Monitor and ensure that all office equipment is fully operable and well stocked</p><p>Collect and process client fees on a monthly basis</p><p>Enter client orders into our internal system with accuracy and attention to detail</p><p>Process account changes and updates at client request</p><p>Handle other general administrative duties as needed to support the team</p><p><br></p><p>Why Join Our Team?</p><p><br></p><p>Direct hire, full-time opportunity with a well-established wealth management firm</p><p>Excellent benefits package, including a robust PTO/Vacation allowance</p><p><br></p><p>How to Apply: Please submit your resume via this job posting and call our office directly to schedule a personal interview at 423-265-5561.</p><p><br></p><p>We look forward to hearing from you—apply today to take the next step in your administrative career!</p>
  • 2026-04-30T16:43:45Z
Call Center Specialist
  • Hillside, NJ
  • onsite
  • Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • <p>We are looking for a Call Center Specialist to join a busy customer support team. This contract opportunity with potential for a long-term role is ideal for someone who thrives in a high-volume setting, communicates clearly, and can manage multiple priorities throughout the day. The person in this role will support customers, technicians, and internal teams by coordinating service requests, resolving issues efficiently, and maintaining accurate records. You will play an important part in delivering responsive service while helping keep daily operations organized and on schedule.</p><p><br></p><p>Responsibilities:</p><p>• Respond to a large volume of inbound calls from customers and field technicians while providing timely, attentive support.</p><p>• Document service needs by creating detailed work orders and entering accurate information into company systems.</p><p>• Review completed jobs and finalize work orders with careful attention to accuracy and completeness.</p><p>• Distribute assigned service requests to technicians based on the finalized daily schedule and operational priorities.</p><p>• Adjust technician workloads by removing, reassigning, or rescheduling service calls as business needs change.</p><p>• Investigate equipment service history to assist with troubleshooting and help guide next steps for resolution.</p><p>• Work directly with field technicians to offer remote assistance and share updates needed to complete service calls.</p><p>• Coordinate with sales and installation teams to address service concerns and ensure clear communication across departments.</p><p>• Process customer refunds through multiple payment platforms in accordance with company procedures.</p>
  • 2026-04-29T13:38:46Z
Customer Support Specialist
  • San Marcos, CA
  • onsite
  • Temporary / Contract
  • 21.00 - 28.00 USD / Hourly
  • <p>In healthcare, communication needs to be both efficient and empathetic. We’re seeking a Customer Support Specialist to assist patients and clients with scheduling, billing inquiries, and general support. This role is ideal for someone who can manage a high volume of communication while maintaining accuracy, professionalism, and a strong sense of responsibility.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle inbound and outbound calls related to scheduling, billing, and general inquiries</li><li>Assist with appointment coordination and follow-ups</li><li>Maintain accurate records within EMR/EHR systems</li><li>Verify patient information and update records as needed</li><li>Resolve issues or escalate concerns appropriately</li><li>Support administrative tasks such as data entry and documentation</li><li>Ensure compliance with HIPAA and internal policies</li></ul>
  • 2026-05-01T21:33:40Z
Client Experience Coordinator
  • Rancho Santa Fe, CA
  • onsite
  • Temporary / Contract
  • 22.00 - 30.00 USD / Hourly
  • <p>There’s a difference between customer service and client experience—and this role is built around that difference. We’re looking for a Client Experience Coordinator who can manage communication, organization, and follow-through at a high level.</p><p>In this position, you’ll serve as a central point of contact for clients while also supporting internal teams. Your ability to stay organized, communicate clearly, and anticipate needs will directly impact how clients experience the company from start to finish.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for client inquiries via phone, email, and in-person interactions</li><li>Coordinate scheduling, confirmations, and follow-ups to ensure a seamless client experience</li><li>Maintain and update client records within CRM systems</li><li>Collaborate with internal teams to resolve issues and ensure timely service delivery</li><li>Track open requests and proactively follow up to ensure completion</li><li>Assist with reporting, documentation, and administrative tracking</li><li>Support process improvements to enhance client experience and efficiency</li></ul>
  • 2026-05-01T21:33:40Z
Sales Support
  • Beavercreek, OH
  • onsite
  • Temporary to Hire
  • 24.70 - 28.60 USD / Hourly
  • <p>We are looking for a detail-oriented Sales Support team member to join our team in Ohio. This permanent position is ideal for someone who thrives in a fast-moving environment, enjoys keeping order activity organized, and takes pride in delivering accurate information to customers and internal partners. In this role, you will help maintain smooth order processing, support sales and operations teams, and contribute to reliable communication across the business.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming purchase order activity by entering new orders, reviewing revisions, and confirming information aligns with pricing, lead times, and contract expectations.</p><p>• Keep customer-facing and internal order tracking tools current by updating shipment information, schedule changes, pricing adjustments, and other key order details throughout the day.</p><p>• Monitor orders from initial receipt through final delivery, identify potential delays or discrepancies, and raise issues promptly to support timely resolution.</p><p>• Communicate clearly with customers, sales representatives, and cross-functional teams regarding order progress, exceptions, and next steps.</p><p>• Partner with internal departments to process cancellations, engineering or drawing updates, and other order changes while maintaining data accuracy across systems.</p><p>• Work closely with logistics contacts to record shipment details, including tracking information and package data, and ensure delivery updates are reflected in dashboards.</p><p>• Support quote administration by entering sales-generated pricing information and helping maintain organized records for new business opportunities.</p><p>• Prepare and maintain reports related to open orders, backlogs, delivery timing, and fulfillment performance to support operational visibility.</p><p>• Coordinate with accounts receivable and customer contacts to resolve invoice questions, confirm receipt of goods, and help promote timely payment processing.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
  • 2026-05-01T18:28:49Z
Receptionist
  • El Segundo, CA
  • onsite
  • Temporary / Contract
  • 19.00 - 20.00 USD / Hourly
  • We are looking for a detail-oriented Receptionist to support front-desk operations for a contract position based in California. This role serves as the first point of contact for visitors and callers, helping create an organized and welcoming office environment. The ideal candidate is comfortable managing a busy phone system, handling inbound calls efficiently, and providing dependable administrative support in a part-time setting.<br><br>Responsibilities:<br>• Welcome guests and direct them appropriately while maintaining a courteous front-desk presence.<br>• Manage a multi-line telephone system, answer incoming calls promptly, and route messages to the correct team members.<br>• Handle switchboard activity efficiently to ensure smooth communication across lines and departments.<br>• Provide general reception support such as monitoring the front office area and assisting with basic administrative tasks.<br>• Respond to routine inquiries from callers and visitors with accuracy.<br>• Keep the reception area organized and presentable to support a positive experience for employees and guests.
  • 2026-04-29T22:54:01Z
Sales Support
  • Gaithersburg, MD
  • onsite
  • Temporary / Contract
  • 18.00 - 22.00 USD / Hourly
  • <p>Our client is looking for a Sales Support Specialist to assists the sales team with administrative and operational support to drive business growth. This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p> </p><p> Responsibilities:</p><p> • Prepare sales reports, proposals, and presentations.</p><p> • Maintain CRM databases and update client information.</p><p> • Process sales orders and ensure accuracy in documentation.</p><p> • Coordinate communication between sales, marketing, and operations teams.</p><p> • Assist with client follow-ups and post-sale support.</p><p> </p><p> </p>
  • 2026-04-29T20:04:22Z
Customer Service Coordinator
  • Fairfield, OH
  • onsite
  • Permanent / Full Time
  • 60000.00 - 70000.00 USD / Yearly
  • <p>We are looking for a dedicated Customer Service Coordinator to join our dynamic team in Cincinnati Ohio. In this role, you will manage customer interactions and service operations, ensuring timely and accurate responses to client needs. The ideal candidate will thrive in a fast-paced environment and excel at building strong relationships with clients while overseeing service processes from start to finish.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain strong client relationships by understanding their service history, preferences, and expectations.</p><p>• Conduct site visits to assess client needs, foster relationships, and ensure satisfaction with completed projects.</p><p>• Oversee the entire service call process, including intake, scheduling, dispatching crews, and ensuring timely completion.</p><p>• Monitor open service orders, track progress, and follow up to ensure accuracy and adherence to deadlines.</p><p>• Respond promptly to customer inquiries related to service needs, scheduling updates, and issue resolution.</p><p>• Keep detailed records of service calls, technician notes, materials used, and client updates.</p><p>• Review service reports and work orders for completeness and accuracy before submitting them for billing.</p><p>• Collaborate with office staff and accounting teams to ensure efficient and timely invoicing.</p><p>• Identify and resolve billing discrepancies by working closely with clients and internal teams.</p><p>• Support business growth by identifying opportunities to expand the company’s commercial service portfolio and assisting with proposals and agreements.</p>
  • 2026-04-27T11:53:44Z
Customer Service Advisor
  • Memphis, TN
  • onsite
  • Temporary / Contract
  • 25.00 - 26.50 USD / Hourly
  • <p>We are looking for a Customer Service Specialist to support business clients through responsive communication, accurate order processing, and relationship-focused service in Memphis, Tennessee. This Long-term Contract opportunity is ideal for someone who enjoys balancing customer interaction with detail-oriented administrative work while helping ensure a smooth purchasing experience. The person in this role will act as a dependable point of contact for inquiries, coordinate order-related activity, and contribute to strong client satisfaction through consistent follow-through.</p><p><br></p><p>Responsibilities:</p><p>• Manage inbound and outbound customer communication by email and other channels, providing timely, clear updates and resolving routine questions.</p><p>• <strong>Process customer orders </strong>with close attention to accuracy, ensuring entries are complete and aligned with client requests.</p><p>• Support<strong> business-to-business</strong> account interactions by assisting customers with product, order, and service-related needs.</p><p>• Maintain <strong>consistent communication </strong>with clients to confirm details, clarify requests, and help move orders through the workflow efficiently (Mostly over email and chat)</p><p>• Work across internal teams, including sales and supply chain, to address service concerns, track open items, and deliver clear status updates to customers.</p><p>• Document customer interactions, order activity, and follow-up steps to maintain organized and reliable account records.</p>
  • 2026-04-30T17:23:44Z
Client Service Associate | 2 days onsite
  • San Carlos, CA
  • remote
  • Permanent / Full Time
  • 75000.00 - 115000.00 USD / Yearly
  • <p><strong>Client Service Associate – Wealth Management</strong></p><p>&#128205; San Carlos, CA (Hybrid – 2 days in office: Tues/Thurs)</p><p>&#128176; $75K–$115K base + discretionary bonus</p><p><br></p><p>A growing boutique wealth management firm is looking to add a <strong>Client Service Associate</strong> to support high-net-worth clients and work closely with a collaborative advisory team. This is a great opportunity for someone early in their wealth management career who wants to <strong>grow long-term within a successful RIA</strong> and be part of a high-touch client service environment.</p><p><br></p><p><strong>What you’ll do:</strong></p><ul><li>Support client onboarding, account opening, and ongoing account servicing</li><li>Prepare materials for client meetings and assist with follow-up tasks</li><li>Coordinate with custodians and client partners such as accountants and attorneys</li><li>Assist with financial planning support and client communications</li><li>Maintain accurate client records and manage workflows within CRM systems</li></ul><p><br></p>
  • 2026-04-30T17:30:14Z
Call Center Representative
  • Holyoke, MA
  • onsite
  • Temporary / Contract
  • 17.10 - 19.80 USD / Hourly
  • <p>Our client in <strong>Holyoke, Massachusetts</strong> is seeking a <strong>Call Center Specialist</strong> for a contract opportunity. This role is ideal for a customer-focused professional with strong communication skills, a positive attitude, and the ability to manage a high volume of calls while delivering excellent service.</p><p>The Call Center Specialist will serve as a key point of contact for customers, assisting with inquiries, resolving issues, and ensuring a professional and efficient customer experience.</p><p>Key Responsibilities</p><ul><li>Answer incoming calls and respond to customer inquiries in a timely and professional manner</li><li>Provide accurate information regarding products, services, accounts, or processes</li><li>Resolve customer concerns and escalate more complex issues as needed</li><li>Document customer interactions, updates, and outcomes in internal systems</li><li>Maintain a high level of professionalism and empathy in all communications</li><li>Meet performance metrics related to call volume, response time, and service quality</li><li>Collaborate with internal departments to support customer needs and resolve issues efficiently</li></ul><p><br></p>
  • 2026-05-01T19:23:45Z
Bilingual Receptionist (Spanish/English)
  • Ashburn, VA
  • onsite
  • Temporary / Contract
  • 19.00 - 21.00 USD / Hourly
  • <p>We are seeking a professional and friendly<strong> </strong>Bilingual Receptionist fluent in Spanish and English to join our team. This individual will serve as the first point of contact for visitors and callers, providing excellent customer service and administrative support in a fast-paced office environment. This position is onsite Monday to Friday.</p><p><br></p><p>Responsibilities:</p><ul><li>Greet and assist guests, clients, and employees in a professional manner</li><li>Answer and direct incoming phone calls in both Spanish and English</li><li>Perform data entry, filing, and other administrative tasks as needed</li><li>Support internal teams with general office coordination</li></ul><p><br></p>
  • 2026-04-30T16:53:41Z
Call Center Specialist
  • Holyoke, MA
  • onsite
  • Temporary / Contract
  • 17.10 - 19.80 USD / Hourly
  • <p>Our client in <strong>Holyoke, Massachusetts</strong> is seeking a <strong>Call Center Specialist</strong> for a contract opportunity. This role is ideal for a customer-focused professional with strong communication skills, a positive attitude, and the ability to manage a high volume of calls while delivering excellent service.</p><p>The Call Center Specialist will serve as a key point of contact for customers, assisting with inquiries, resolving issues, and ensuring a professional and efficient customer experience.</p><p>Key Responsibilities</p><ul><li>Answer incoming calls and respond to customer inquiries in a timely and professional manner</li><li>Provide accurate information regarding products, services, accounts, or processes</li><li>Resolve customer concerns and escalate more complex issues as needed</li><li>Document customer interactions, updates, and outcomes in internal systems</li><li>Maintain a high level of professionalism and empathy in all communications</li><li>Meet performance metrics related to call volume, response time, and service quality</li><li>Collaborate with internal departments to support customer needs and resolve issues efficiently</li></ul><p><br></p>
  • 2026-05-01T19:23:45Z
Customer Service Representative
  • San Rafael, CA
  • onsite
  • Temporary / Contract
  • 20.00 - 21.00 USD / Hourly
  • <p>We are looking for a success-driven and attentive Customer Service Representative to join our team on a contract basis in San Rafael, California. In this role, you will act as a key liaison between customers and showroom staff, ensuring a seamless experience for all visitors and inquiries. If you thrive in a dynamic retail environment and enjoy providing exceptional service, this position is an excellent opportunity to showcase your skills.</p><p><br></p><p>Responsibilities:</p><ul><li>Serve as the primary point of contact for customers via phone, email, and chat, addressing inquiries and resolving concerns promptly</li><li>Handle customer orders, process returns and exchanges, and provide information about products and services</li><li>Resolve customer complaints with patience and professionalism, ensuring customer satisfaction</li><li>Document customer interactions and maintain accurate records in customer management systems</li><li>Collaborate with internal teams to address customer needs and escalate issues when necessary</li><li>Identify opportunities to enhance customer experience and provide feedback to management</li><li>Uphold the company’s values and maintain a high standard of customer care</li><li>Stay up to date with company products, services, and policies</li></ul><p><br></p>
  • 2026-04-24T15:04:13Z
Customer Service Representative
  • Irvine, CA
  • onsite
  • Temporary to Hire
  • 25.00 - 27.00 USD / Hourly
  • <p>The Sales Support Administrator is responsible for coordinating and executing customer account onboarding activities, ensuring accurate setup, timely activation, and a smooth handoff from Sales to Customer Service. </p><p> </p><p>Key Responsibilities</p><ul><li>Coordinate and support a Sales Support onboarding team of 3–4 team members </li><li>Coordinate new customer and transition account onboarding from Sales handoff through activation </li><li>Maintain clear documentation and status updates throughout the onboarding lifecycle </li><li>Support a smooth transition to Customer Service or Account Implementation teams upon completion</li></ul><p><br></p>
  • 2026-04-30T21:33:41Z
Customer Service Representative
  • St. Paul, MN
  • onsite
  • Temporary / Contract
  • 20.00 - 25.00 USD / Hourly
  • <p>We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p><strong>Responsibilities:</strong></p><p>Respond promptly to customer inquiries, handling and resolving customer complaints.</p><p>Maintain a record of customer interactions, comments, and complaints.</p><p>Follow-up on customer interactions.</p><p>Communicate and coordinate with internal departments.</p><p>Deliver excellent customer support and assist in the upgrade of our customer experience.</p><p>Handle incoming calls and emails with professionalism and active listening.</p><p>Provide accurate, appropriate, and immediate responses to all customer inquiries.</p><p>Analyze customer's needs and problem-solve as needed.</p><p>Learn about our product range and services to assist customers effectively.</p><p>Process orders, applications, and requests seamlessly.</p>
  • 2026-04-24T20:14:05Z
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