<p>We have partnered with a growing wholesale distribution company on their search for a proactive AR/Collections Specialist with account management and sales tax compliance experience. This individual will work closely with key accounts utilizing SAGE to manage accounts receivable portfolios, proactively contact customers regarding outstanding balances, monitor customer account activity, resolve payment discrepancies, prepare ACH payments, assist with month-end accounting activities, and perform administrative tasks as needed. The ideal AR/Collections Specialist is a self-starter who takes ownership of responsibilities, identifies potential issues before they escalate, and thrives in a collaborative, positive work environment.</p><p> </p><p>How you will make an impact</p><p>· Create and maintain credit history records</p><p>· Assist with administrative activities</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Identify delinquent accounts</p><p>· Draft collection letters</p><p>· Perform payment reconciliations</p><p>· Assist with client credit inquiries</p><p>· Apply daily cash receipts</p><p>· Ad hoc projects</p>
<p>Robert Half has partnered with a thriving manufacturer on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, applying daily payments, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>How you will make an impact</p><p>· Review and assess customer credit applications, financial statements, and payment history to establish appropriate credit limits </p><p>· Monitor accounts receivable aging and proactively follow up on past-due balances </p><p>· Perform collections activities via phone, email, and written correspondence </p><p>· Investigate and resolve billing discrepancies, short payments, and disputes </p><p>· Maintain accurate and up-to-date customer credit files and account records </p><p>· Collaborate with sales, customer service, and accounting teams to address account issues </p><p>· Recommend accounts for credit holds or escalation based on risk assessment </p><p>· Prepare and analyze reports related to credit exposure, delinquency trends, and collections performance </p><p>· Support month-end close activities, including reconciliation of A/R accounts </p><p>· Ensure compliance with company policies and applicable regulations</p>
<p>We are looking for a detail-oriented Collections Specialist to support accounts receivable operations for an organization in Brookfield, WI. This role centers on maintaining strong customer relationships while helping reduce outstanding balances through timely follow-up and clear communication. The ideal candidate is organized, responsive, and comfortable assisting with related payment processing tasks when needed.</p><p><br></p><p>Responsibilities:</p><p>• Monitor overdue customer balances and contact clients by phone or email to secure payment and resolve outstanding invoices.</p><p>• Provide courteous and effective customer support by responding to account-related questions and helping customers understand billing details.</p><p>• Maintain accurate records of collection activity, payment commitments, and account status updates within internal systems.</p><p>• Work closely with the accounting team to support accounts receivable efforts and help keep aging reports current.</p><p>• Assist with cash application activities as needed by posting payments and helping reconcile customer accounts.</p><p>• Handle inbound calls related to billing, payment status, and past-due balances in a courteous and service-focused manner.</p>
<p>We are seeking a detail-oriented <strong>Collections Specialist</strong> to support account resolution and receivables management for a growing healthcare organization in Houston. This role is responsible for reducing outstanding balances, resolving payment discrepancies, and partnering with customers and internal teams to improve collection performance. The ideal candidate is proactive, customer-focused, and skilled at managing complex accounts while maintaining positive business relationships.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage an assigned portfolio of accounts, monitoring aging reports, payment activity, and outstanding balances.</li><li>Investigate and resolve payment discrepancies, underpayments, short-pays, and billing issues.</li><li>Perform account reconciliations, adjustments, write-offs, and credit-related documentation as needed.</li><li>Drive collection efforts to reduce delinquency, improve cash flow, and minimize aged receivables.</li><li>Partner with customers, sales, and internal stakeholders to resolve payment barriers and secure required documentation, including purchase orders.</li><li>Lead account review meetings to discuss aging trends, open issues, and action plans.</li><li>Escalate high-risk or overdue accounts to leadership when necessary to accelerate resolution.</li><li>Provide timely updates to internal teams regarding collection activity, account status, and potential risks.</li><li>Prepare and present reporting on key accounts, collection metrics, and credit hold activity.</li><li>Resolve customer disputes professionally while maintaining strong internal and external relationships.</li><li>Maintain knowledge of company policies, procedures, and services to support effective collections and account management.</li></ul>
<p>We are looking for a Collections Specialist to join our team in Georgia in a contract capacity with the potential for a permanent role. This role focuses on managing business to business receivables, improving payment performance across an assigned portfolio, and addressing billing concerns with a strong balance of customer service and business judgment. The ideal candidate brings solid collections experience, communicates account status clearly, and works effectively with both clients and internal partners to reduce risk and support healthy cash flow.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of commercial accounts by following up on outstanding balances and driving timely payment resolution.</p><p>• Review short-paid and overpaid invoices, reconcile discrepancies, and determine appropriate next steps to resolve account variances.</p><p>• Prepare weekly portfolio updates that summarize account status, payment trends, and collection risks for leadership review.</p><p>• Investigate billing questions and payment disputes by examining account history and coordinating with clients to reach accurate resolutions.</p><p>• Record customer payments received by check, ACH, wire, and lockbox activity in accordance with established timelines and controls.</p><p>• Partner with Sales, Account Management, Client Services, Finance, and Vehicle Operations to support collection efforts and maintain strong client relationships.</p><p>• Maintain detailed documentation of client communications, follow-up actions, and escalation needs within designated systems.</p><p>• Provide analysis on customer payment behavior and account issues to help internal teams prioritize collection strategies and minimize losses.</p>
<p>We are looking for a Collections Specialist to support branch operations and deliver strong customer service in Dayton, TN. This is a contract-to-permanent position within the Financial Services industry, ideal for someone who can balance account support, loan processing, and regulatory compliance in a fast-paced setting. The person in this role will work closely with branch leadership to maintain accurate records, assist customers effectively, and help ensure daily activities run smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Build positive relationships with customers by addressing questions, resolving account concerns, and providing attentive service throughout each interaction.</p><p>• Enter loan application details and supporting documentation accurately while maintaining organized customer records.</p><p>• Receive and apply payments, fees, and other account activity in accordance with company procedures and lending guidelines.</p><p>• Review and process consumer credit applications, helping move files through the approval and closing process as directed by branch leadership.</p><p>• Support day-to-day branch administration, including preparing financial documents such as checks related to loans, operating expenses, and remittances.</p><p>• Maintain compliance with internal policies as well as applicable state and federal regulations, including required title-related documentation and reporting.</p><p>• Assist with account growth efforts by identifying service opportunities and contributing to a positive customer experience.</p><p>• Perform high-volume computer-based work and data entry tasks while managing multiple priorities efficiently.</p>
We are looking for a Collections Specialist to support receivables management and strengthen account resolution efforts for a long-term contract opportunity. This position focuses on communicating with customers, reviewing outstanding balances, and applying sound judgment to recover payments while maintaining positive relationships. The ideal candidate brings experience across consumer and commercial collections, along with a solid understanding of billing and credit practices.<br><br>Responsibilities:<br>• Contact customers regarding overdue balances and guide them through payment resolution in a timely and effective manner.<br>• Review open accounts to evaluate collection status, payment patterns, and follow-up priorities.<br>• Work with internal teams to investigate billing questions, clarify account details, and remove barriers to payment.<br>• Maintain accurate records of collection activity, customer conversations, and account updates within tracking systems.<br>• Support both commercial and consumer collection efforts while adapting communication style to the account type.<br>• Monitor delinquent accounts and escalate complex or high-risk situations when additional review is needed.<br>• Apply established collection procedures to improve cash recovery while preserving customer relationships.<br>• Assist with credit-related collection matters by verifying account information and supporting resolution of outstanding receivables.
<p>We are looking for a Collections Specialists! This position focuses on engaging consumers by phone, managing account follow-up activities, and helping drive timely payment resolution through clear, detail-oriented communication. You must be comfortable handling mid-high volume outbound and inbound calls, while maintaining accuracy, while staying in compliance of collection laws. The individual will need to be comfortable negotiating and working through payment options.</p><p><br></p><p>If you are someone you know have experience in collections and are looking for new opportunities, please review the job description below in FULL and submit your resume! </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Place a large volume of outbound calls to consumers to discuss past-due balances and secure payment commitments.</p><p>• Respond to inbound inquiries related to account status, payment options, and collection activity with clarity and courtesy.</p><p>• Review delinquent accounts, determine appropriate next steps, and document all interactions thoroughly in the appropriate systems.</p><p>• Escalate complex account situations as needed and collaborate with internal teams to support efficient resolution.</p><p>• Support operational updates or workflow changes, including system-related process adjustments, as assigned within the collections function.</p>
We are looking for a Collections Specialist to join a fully onsite team in Middletown, New York. This Long-term Contract opportunity is ideal for someone who is detail oriented and has hands-on collections experience, with the ability to manage delinquent accounts with accuracy, sound judgment, and strong member communication. The person in this role will support day-to-day recovery efforts, resolve account issues, and help maintain compliance with internal policies and applicable regulations.<br><br>Responsibilities:<br>• Contact members by phone and respond to incoming inquiries to address past-due accounts and move resolutions forward.<br>• Guide account holders through available repayment options, including hardship assistance, negotiated settlements, and short-term payment arrangements.<br>• Handle collection-related service requests such as deferments, payment applications, account updates, and follow-up actions tied to delinquent balances.<br>• Document all activity thoroughly in the collections platform to ensure account records remain complete, current, and audit-ready.<br>• Research account details by obtaining supporting materials such as payment histories, statements, credit reports, and related documentation.<br>• Partner with leadership on accounts that require next-step actions beyond standard collection efforts, including legal review, repossession, or outside agency involvement.<br>• Recommend accounts for charge-off when recovery is no longer expected and process incoming collection funds from third parties such as attorneys, vendors, or auction proceeds.<br>• Support administrative operations by preparing departmental mail, maintaining correspondence with external vendors, and assisting with bankruptcy-related notifications and account maintenance.<br>• Monitor online banking and collection transactions, contribute to general ledger reconciliation activities, and identify opportunities to improve workflow accuracy and efficiency.<br>• Carry out all collection activities in alignment with federal and state requirements, organizational procedures, and assigned departmental priorities.
We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a logistics organization in Blue Ash, Ohio. This Long-term Contract position focuses on applying incoming payments, reviewing customer accounts for accuracy, and following up on overdue invoices while maintaining a thorough and service-minded approach. The ideal candidate will balance strong collection practices with careful recordkeeping and effective communication to help keep cash flow on track.<br><br>Responsibilities:<br>• Apply customer payments promptly and accurately to the appropriate accounts and invoices.<br>• Review account activity to identify discrepancies, outstanding balances, and items that require follow-up.<br>• Communicate with customers regarding overdue payments and work toward timely resolution of open receivables.<br>• Reconcile account records by researching payment details, credits, deductions, and unapplied cash.<br>• Maintain complete and organized documentation of collection efforts, payment updates, and account status changes.<br>• Partner with billing and internal stakeholders to address invoice questions and remove obstacles to payment.<br>• Monitor aging reports and prioritize collection activities based on risk, volume, and due dates.<br>• Support process updates or operational changes impacting receivables activities when needed.
We are looking for a Collections Specialist to support portfolio performance by engaging with customers, resolving past-due balances, and helping maintain accurate account records. This contract opportunity is based in Richardson, Texas, and offers the chance to contribute to a fast-paced team focused on account resolution and customer service. The ideal candidate is organized, confident in clear communication, and comfortable balancing collection activities with administrative follow-through.<br><br>Responsibilities:<br>• Contact customers regarding overdue accounts and guide conversations toward timely resolution of outstanding balances.<br>• Negotiate practical payment arrangements based on account status while supporting positive customer interactions.<br>• Research hard-to-reach accounts using skip tracing methods and update account information as needed.<br>• Prepare and send written collection communications that clearly document next steps and account expectations.<br>• Maintain detailed records of collection activity, customer commitments, and current account standing.<br>• Assist with workout plans and other resolution strategies for accounts requiring additional support.<br>• Respond to customer questions related to collection matters and coordinate solutions with internal teams when appropriate.<br>• Compile delinquency data and help prepare recurring reports that track portfolio performance and account trends.
<p>Are you a customer-focused collections professional who enjoys solving problems and helping customers? We are seeking a <strong>Collections & Accounts Receivable Specialist</strong> to join our growing moving and storage company. In this role, you will work closely with customers and internal teams to ensure timely payment of invoices, resolve billing concerns, and maintain accurate account records for residential and commercial moving projects.</p><p>Key Responsibilities</p><ul><li>Contact customers by phone and email regarding past-due balances and outstanding invoices.</li><li>Follow up on unpaid invoices for completed residential and commercial moves.</li><li>Assist customers with questions regarding invoices, deposits, final move balances, and payment options.</li><li>Respond to inquiries related to packing services, storage charges, delivery fees, and other moving-related expenses.</li><li>Establish and document payment arrangements when appropriate.</li><li>Investigate and help resolve billing disputes, payment issues, and account discrepancies.</li><li>Partner with Sales, Operations, and Move Coordinators to research and resolve customer concerns.</li><li>Review accounts receivable aging reports and proactively follow up on delinquent balances.</li><li>Process, post, and apply customer payments accurately.</li><li>Research unapplied cash, credits, deductions, and account adjustments.</li><li>Maintain detailed collection notes and ensure customer account information remains up to date.</li><li>Assist with invoicing, account reconciliations, and other daily A/R functions.</li><li>Escalate seriously delinquent accounts to management as needed.</li><li>Support month-end accounts receivable activities and reporting.</li><li>Utilize accounting, billing, CRM, and other business systems to manage customer accounts efficiently.</li><li>Leverage automated reminders and technology tools to organize and prioritize collection efforts.</li></ul><p><br></p>
We are looking for a detail-oriented Collections Specialist to support receivables management for a designated account portfolio in California. This Long-term Contract position is ideal for someone who can communicate effectively with customers, stay organized in a fast-moving environment, and adjust quickly when urgent priorities arise. The role focuses on reducing outstanding balances, maintaining accurate records, and partnering with internal teams to address overdue accounts effectively.<br><br>Responsibilities:<br>• Manage an assigned accounts receivable portfolio and drive timely payment collection through consistent outreach and follow-up.<br>• Handle both incoming customer inquiries and outbound collection calls to resolve past-due balances in a clear and organized manner.<br>• Record all collection efforts, customer interactions, and account updates with clear and accurate documentation.<br>• Review account details and examine customer agreements when additional research is needed to support collection activity.<br>• Carry out established procedures related to account support holds and service cancellations for overdue accounts.<br>• Prioritize daily workload effectively while responding to shifting business needs and time-sensitive assignments.<br>• Contribute to additional projects and operational tasks as requested by the team.
We are looking for a Collections Specialist to support accounts receivable efforts for a long-term contract opportunity in Earth City, Missouri. This position focuses on managing both commercial and consumer collection activity, maintaining positive customer relationships, and helping reduce outstanding balances through consistent follow-up. The ideal candidate brings strong knowledge of collection practices, billing coordination, and credit-related processes while working accurately in a fast-paced environment.<br><br>Responsibilities:<br>• Contact commercial and consumer customers regarding past-due accounts and drive timely resolution of outstanding balances.<br>• Review account status, payment history, and billing details to identify collection priorities and recommend appropriate next steps.<br>• Work with customers to address invoice questions, clarify payment expectations, and support dispute resolution when needed.<br>• Maintain accurate documentation of collection activity, customer communications, and payment commitments within internal records.<br>• Coordinate with billing, customer service, and credit-related teams to resolve account issues that may delay payment.<br>• Monitor aging reports and follow established collection procedures to improve cash flow and reduce delinquency.<br>• Escalate high-risk or severely overdue accounts in accordance with company guidelines and account management practices.
We are looking for a Collections Specialist to support a long-term contract opportunity in Earth City, Missouri. This role is ideal for an accounts receivable specialist who can balance billing, cash application, and collection efforts while maintaining strong customer account accuracy. The position requires someone who can work independently, investigate account issues thoroughly, and partner effectively with internal teams to keep receivables moving in the right direction.<br><br>Responsibilities:<br>• Oversee daily accounts receivable operations by coordinating invoicing, applying incoming payments, and managing collection activity across assigned accounts.<br>• Review aged receivables regularly and contact customers on overdue balances to encourage prompt payment and reduce outstanding debt.<br>• Investigate billing variances, short payments, and disputed charges, then drive issues through resolution with the appropriate stakeholders.<br>• Maintain complete and accurate account documentation to ensure customer records, payment activity, and account status remain current.<br>• Work closely with cross-functional partners to address account concerns, remove payment obstacles, and improve turnaround times.<br>• Recommend practical enhancements to receivables procedures and collection methods that strengthen consistency and efficiency.<br>• Adjust effectively to shifting priorities and evolving workflows as the AR and Collections function continues to develop.<br>• Take ownership of assigned accounts by applying sound judgment, asking insightful questions, and resolving problems with minimal oversight.
We are looking for a motivated Collections Specialist to join a growing organization in Florida. This contract opportunity is ideal for someone who communicates clearly, works with urgency, and is eager to build experience in a customer-facing financial role. You will support account resolution efforts through outbound outreach, billing review, and dispute follow-up while receiving training to succeed in the position.<br><br>Responsibilities:<br>• Place a high volume of outbound calls each day to connect with customers regarding past-due balances and payment activity.<br>• Review account details carefully to confirm charges are accurate and identify any billing concerns that may affect collection efforts.<br>• Investigate customer disputes by gathering relevant information, clarifying issues, and helping move accounts toward resolution.<br>• Maintain clear and respectful communication with clients while encouraging timely payment and positive account outcomes.<br>• Document conversations, payment updates, and account actions thoroughly to keep records current and accurate.<br>• Work closely with internal teams to resolve billing questions and support efficient follow-up on outstanding accounts.<br>• Prioritize tasks with a strong sense of urgency to manage assigned accounts and meet daily activity expectations.<br>• Learn collection practices, account procedures, and customer service standards through provided training and coaching.
We are looking for a Collections Specialist to join a manufacturing organization in New York on a contract basis. This position focuses on managing customer accounts, reducing outstanding balances, and supporting healthy cash flow through effective follow-up and issue resolution. The ideal candidate brings experience with both commercial and consumer collections, along with a strong understanding of billing and credit-related processes.<br><br>Responsibilities:<br>• Contact commercial and consumer customers regarding past-due balances and drive timely payment resolution through clear, effective communication.<br>• Review aging reports and account histories to prioritize collection efforts and identify high-risk receivables.<br>• Investigate billing questions, payment discrepancies, and account issues in partnership with internal teams to remove barriers to payment.<br>• Maintain accurate records of collection activity, customer commitments, and account status updates within company systems.<br>• Work closely with credit and finance personnel to support account evaluations and recommend appropriate collection actions.<br>• Monitor outstanding invoices and follow established collection procedures to improve recovery rates and reduce delinquency.<br>• Prepare account summaries and status updates for leadership to highlight collection trends and unresolved items.
We are looking for a detail-oriented Collections Specialist to support accounts receivable efforts for an advertising organization in Fort Mill, South Carolina. This Contract position will focus on managing overdue balances, strengthening payment follow-up, and helping maintain healthy cash flow through consistent client communication and account research. The ideal candidate brings experience in collections and billing environments, along with the ability to investigate payment issues, coordinate with internal teams, and keep account records accurate and current.<br><br>Responsibilities:<br>• Manage a designated portfolio of receivable accounts and work toward monthly cash collection targets through proactive outreach and follow-up.<br>• Obtain firm payment commitments for delinquent balances, document expected payment details in Oracle, and monitor each commitment through resolution.<br>• Review aging reports and weekly account activity to prioritize collection efforts, organize daily outreach plans, and focus on the highest-risk balances.<br>• Address customer questions related to overdue invoices by researching account history, supplying statements or invoice copies, and clarifying outstanding amounts.<br>• Identify the underlying reasons for delayed payment, apply the appropriate account status or reason code, and update records as new information becomes available.<br>• Partner with billing, cash application, sales, service, and credit teams to resolve disputes, short payments, deductions, and other barriers to collection until the balance is cleared or formally closed.<br>• Reconcile remittance details, account activity, and spreadsheet data to uncover unapplied cash, misapplied payments, and other discrepancies requiring correction.<br>• Use customer billing and accounts payable portals to submit invoices, confirm purchase order details, verify receipt, and track anticipated payment timing.<br>• Recognize recurring payment issues, analyze root causes, and suggest process improvements that support faster and more accurate collections.<br>• Recommend next-step actions such as credit restrictions, service interruption, write-offs, or external escalation when supported by account documentation and policy guidelines.
We are looking for an experienced Collections Specialist to join a financial institution in New York, New York on a Contract basis. This role is ideal for someone who is detail oriented and can manage assigned accounts with confidence, maintain consistent client communication, and drive timely payment resolution in a high-volume environment. The position partners closely with collections leadership and requires strong judgment, organization, and accuracy when working across financial records and account activity.<br><br>Responsibilities:<br>• Manage a designated portfolio of commercial and consumer accounts, prioritizing follow-up activities to support timely recovery of outstanding balances.<br>• Conduct a large volume of outbound collection calls and related outreach to clients, maintaining professionalism while working toward payment commitments and issue resolution.<br>• Review account status, billing details, and payment history to identify delinquency trends and determine appropriate collection strategies.<br>• Collaborate with the Collections Manager and Team Lead to address escalated matters, align on account actions, and support overall team performance.<br>• Record collection activity, client interactions, and payment arrangements accurately in tracking systems and supporting documentation.<br>• Use Excel and nCino to monitor account updates, organize portfolio data, and prepare reports related to collection efforts and aging balances.<br>• Coordinate with internal stakeholders to investigate account discrepancies, clarify billing questions, and help remove barriers to payment.<br>• Ensure collection activities are handled in accordance with established policies, regulatory expectations, and institution standards.
<p>We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a client in the Pittsburgh Area, Pennsylvania. This position focuses on reducing overdue balances, reviewing customer credit exposure, and keeping account records accurate through consistent follow-up and documentation. The role partners with internal teams and customers to address payment concerns, resolve billing discrepancies, and promote timely cash flow.</p><p><br></p><p>Responsibilities:</p><p>• Review customer account activity, aging trends, and available credit to identify overdue balances and potential risk.</p><p>• Communicate with customers in a clear and courteous manner to secure payment, confirm commitments, and maintain productive business relationships.</p><p>• Investigate payment discrepancies such as deductions, short remittances, billing questions, and unapplied funds, and coordinate resolution with the appropriate teams.</p><p>• Record collection efforts, customer disputes, payment arrangements, and account updates with complete and accurate documentation.</p><p>• Reconcile receivable balances and maintain account records to ensure invoicing and payment information is current and correct.</p><p>• Assess customer credit details and provide informed recommendations on payment terms, credit exposure, and potential account restrictions.</p><p>• Partner with Sales, Customer Service, Billing, and Accounting to remove issues that could interfere with payment collection.</p><p>• Prepare aging summaries, collection status reports, and supporting account documentation for regular review.</p><p>• Elevate severely past-due or higher-risk accounts to management when additional action is needed.</p><p>• Support month-end and year-end accounts receivable tasks while following company policies and financial confidentiality standards.</p>
We are looking for a detail-oriented Collections Specialist to support accounts receivable performance for a Contract position based in Fort Mill, South Carolina. In this role, you will manage a portfolio of outstanding balances, communicate with customers regarding delinquent accounts, and help drive timely payment through effective follow-up and issue resolution. This opportunity is ideal for someone who can balance relationship management, data analysis, and process discipline in a fast-paced advertising environment.<br><br>Responsibilities:<br>• Manage an assigned group of receivable accounts and work toward monthly cash collection targets through consistent outreach and follow-up.<br>• Engage customers with overdue balances to obtain specific payment commitments, document updates in Oracle, and monitor each commitment through resolution.<br>• Review aging reports and weekly account priorities to organize daily collection activity based on risk, balance size, and delinquency level.<br>• Investigate customer questions related to outstanding invoices by providing account details, statements, and supporting billing documentation as needed.<br>• Determine the underlying cause of nonpayment, apply the appropriate account status or reason code, and keep account records accurate and current.<br>• Partner with internal teams such as Billing, Sales, Service Operations, and Cash Applications to resolve disputes, deductions, short payments, and billing discrepancies until closure.<br>• Reconcile account activity by analyzing spreadsheets, remittance details, and payment records to identify unapplied or misapplied cash and support correction efforts.<br>• Use customer billing and accounts payable portals to submit invoices, confirm receipt, obtain purchase order details, and track expected payment timing.<br>• Monitor portfolio trends, identify recurring payment barriers, and recommend improvements that strengthen collection performance and reduce aging exposure.<br>• Escalate accounts when appropriate by supporting recommendations for credit holds, service interruption, write-offs, or external recovery actions in line with established guidelines.
We are looking for an experienced Collections Specialist to support premium receivables and billing operations for a leading insurance organization in Warren, New Jersey. This Long-term Contract position is ideal for a detail-oriented individual who can manage complex accounts, strengthen cash recovery efforts, and work closely with internal teams as well as brokers and agents. The role requires sound judgment, strong negotiation skills, and the ability to resolve escalated collection and payment issues while helping improve operational controls and processes.<br><br>Responsibilities:<br>• Manage complex billing and collection activity tied to receivables, including deductible-related accounts and higher-risk portfolios.<br>• Investigate and resolve payment application discrepancies, outstanding balances, and unapplied cash to improve account accuracy.<br>• Develop and execute collection strategies for overdue accounts, including negotiated payment arrangements and recovery plans.<br>• Handle disputed receivables and other escalated matters by coordinating with stakeholders to reach timely resolution.<br>• Partner with Underwriting, Finance, brokers, and agents to address premium-related issues and support effective collections outcomes.<br>• Oversee recovery activity for aged and high-value balances, including coordination with external collection resources when needed.<br>• Serve as a senior point of contact for escalation matters arising from offshore support teams and complex account situations.<br>• Provide guidance to less experienced team members and share best practices that improve consistency and performance.<br>• Identify process gaps and recommend stronger digital or manual controls that support governance, reporting, and cash flow improvement.
We are looking for a detail-oriented Part Time Collections Specialist to support account recovery efforts in Toledo, Ohio. This role focuses on communicating with customers, resolving past-due balances, and helping maintain healthy receivables through consistent follow-up. The ideal candidate brings experience in both consumer and commercial collections and can handle billing-related issues with accuracy and tact.<br><br>Responsibilities:<br>• Contact consumer and commercial accounts regarding outstanding balances through phone, email, and written correspondence.<br>• Review account status and payment history to determine appropriate collection actions and next steps.<br>• Work with customers to arrange payment solutions that align with company guidelines and account conditions.<br>• Investigate billing questions and coordinate with internal teams to resolve disputes affecting payment timelines.<br>• Maintain complete and accurate records of collection activity, customer interactions, and payment commitments.<br>• Monitor aging reports and prioritize follow-up efforts to improve recovery results on delinquent accounts.<br>• Apply established collection procedures while ensuring a courteous and respectful customer experience.<br>• Support credit and collections operations by identifying account trends and escalating higher-risk issues when needed.
We are looking for a Collections Specialist to join our team in Rhode Island on a contract basis. This role focuses on connecting with customers regarding past-due commercial accounts, identifying the reasons for delayed payment, and helping move balances toward resolution through a thoughtful and service-oriented approach. The ideal candidate can balance persistence with empathy, investigate account issues carefully, and support timely payment outcomes while maintaining positive business relationships.<br><br>Responsibilities:<br>• Contact customers with overdue commercial balances through phone and email outreach to encourage prompt payment.<br>• Review account histories and billing details to determine the cause of unpaid invoices and clarify outstanding issues.<br>• Work with customers to resolve disputes, payment concerns, and account discrepancies that may be delaying collection.<br>• Maintain accurate records of collection activity, customer conversations, commitments, and follow-up actions.<br>• Partner with internal teams to research billing questions and support effective resolution of open account items.<br>• Use Sage 300 and related systems to track account status, document updates, and monitor collection progress.<br>• Prioritize high-value or aging accounts to maximize cash recovery within established timelines.<br>• Provide courteous, solution-focused service that supports payment resolution without using an aggressive collection style.
<p>We are looking for a Collections Specialist to support accounts receivable, billing, and customer account follow-up for a retail organization in Hawaii. This Contract position is ideal for someone who combines strong financial accuracy with excellent communication skills and can manage multiple priorities in a fast-paced environment. The role will focus on maintaining timely invoicing, monitoring outstanding balances, and helping ensure clean and accurate receivables records. Due to the nature of the work and onsite requirements, preference will be given to Hawaii residents. Applicants should be able to reliably commute or reside within the region to meet business needs. All qualified applicants are encouraged to apply by calling us at 808-531-8056.</p><p><br></p><p>Responsibilities:</p><p>• Manage day-to-day accounts receivable activities, including issuing invoices, distributing account statements, and recording incoming payments accurately.</p><p>• Follow up on past-due balances through careful customer outreach and consistent collection efforts across commercial and consumer accounts.</p><p>• Maintain customer account records by reviewing billing details, updating account information, and resolving discrepancies in a timely manner.</p><p>• Prepare and review aging reports, billing summaries, and other receivables-related documentation to support financial oversight.</p><p>• Assist with month-end activities by reconciling account details, supporting subledger accuracy, and contributing to a smooth closing process.</p><p>• Help validate financial data through bank reconciliation support and careful review of payment transactions.</p><p>• Produce reporting tied to billing status, account activity, and cost tracking to improve operational visibility for internal stakeholders.</p><p>• Use systems such as QuickBooks and spreadsheet tools to organize receivables data, track collection progress, and support reporting needs.</p>