<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Wausau, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days.<br><br>Responsibilities:<br>• Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests.<br>• Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues.<br>• Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution.<br>• Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively.<br>• Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships.<br>• Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures.<br>• Support additional service initiatives and department projects as directed by leadership.<br>• Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
We are looking for a detail-oriented IT Support specialist to deliver responsive technical assistance and maintain smooth day-to-day technology operations for employees in California. This Contract position is ideal for someone who enjoys solving end-user issues across devices, applications, and access management while contributing to a dependable support environment. The role will work closely with internal IT teams to handle device setup, user lifecycle support, security-related tasks, and operational improvements.<br><br>Responsibilities:<br>• Deliver hands-on support for end users experiencing issues with Windows and macOS computers, accessories, and common workplace technology.<br>• Diagnose and resolve problems involving Microsoft 365 tools such as Outlook, Teams, OneDrive, and SharePoint to minimize disruption to daily work.<br>• Administer user access by assisting with account setup, password support, and application permissions through Entra ID, Active Directory, and Okta.<br>• Support endpoint management activities including device enrollment, configuration updates, software distribution, and compliance actions using Microsoft Intune.<br>• Investigate and address technical issues related to hardware, installed applications, network connectivity, printers, and meeting room equipment.<br>• Prepare, image, deploy, replace, and troubleshoot laptops and other assigned devices to support employee productivity.<br>• Coordinate IT tasks tied to employee onboarding and offboarding, ensuring timely setup and recovery of systems and equipment.<br>• Contribute to patching efforts, endpoint remediation, and other security-focused activities to help maintain a stable and secure environment.<br>• Manage incoming service desk requests with accurate documentation, clear user communication, and timely escalation of advanced issues to specialized teams.<br>• Assist with operational IT initiatives such as onboarding readiness, hardware refresh efforts, and other client services projects as needed.
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Sturgeon Bay, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li></ul><p><br></p>
<p>Our client is seeking an <strong>Accounts Payable / Accounts Receivable Support Specialist</strong> to provide immediate support to their accounting team during a leave of absence. This role will primarily focus on <strong>accounts payable</strong>, while also assisting with <strong>accounts receivable cleanup</strong>, specifically through payment application activities.</p><p><br></p><p>The ideal candidate will have prior AP experience, strong systems knowledge, and excellent written and verbal communication skills. Experience with <strong>Oracle NetSuite</strong> is strongly preferred. </p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process a high volume of accounts payable invoices accurately and efficiently. </li><li>Manage invoice flow through <strong>Chase/Bill.com</strong>, ensuring proper synchronization into <strong>NetSuite</strong>. </li><li>Support weekly check runs of approximately 100 payments. Based on general knowledge.</li><li>Handle customer deposit requirements, including processing situations where <strong>50% deposits</strong> are required in advance. </li><li>Assist with accounts receivable cleanup by applying incoming payments. </li><li>Communicate professionally with internal teams and, over time, help increase vendor communication support. </li><li>Maintain accurate financial records and ensure timely processing of transactions. </li></ul><p><strong> </strong></p><p><strong>What the Role Does Not Include:</strong></p><ul><li>No journal entries. </li><li>No account reconciliations. </li><li>Minimal vendor management initially, though strong communication skills are important for future support needs. </li></ul><p><strong> </strong></p>
<p>We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul><p><br></p>
<p>Our client, a growing company in the technology industry, is seeking an Collections Specialist to join their team in an on-site capacity. This role is ideal for a detail-oriented finance professional who excels at managing accounts receivable, following up on outstanding balances, and maintaining strong client relationships. The Collections Specialist will play an important role in supporting cash flow, reducing aged receivables, and ensuring timely resolution of account issues.</p><p><br></p><p>Key Responsibilities</p><ul><li>Monitor accounts receivable aging reports and identify past-due accounts.</li><li>Contact customers by phone and email to collect outstanding balances in a professional manner.</li><li>Investigate and resolve billing discrepancies, payment issues, and account disputes.</li><li>Maintain accurate records of collection activities and customer communications.</li><li>Collaborate with internal teams, including accounting, billing, and customer service, to resolve issues affecting payment.</li><li>Reconcile customer accounts and ensure payments are properly applied.</li><li>Prepare reports on collection status, aging trends, and account activity.</li><li>Support month-end close activities related to accounts receivable and collections.</li><li>Follow company policies and procedures while maintaining positive customer relationships.</li></ul><p><br></p>
We are looking for a Customer Service Representative to join a busy utilities and infrastructure team in Summerville, South Carolina. This contract-to-permanent opportunity is well suited for someone who enjoys helping customers, managing several priorities at once, and keeping front-office operations running smoothly. In this role, you will support walk-in visitors and phone inquiries while building the knowledge needed to work independently after a structured training period.<br><br>Responsibilities:<br>• Welcome customers at the front counter and provide attentive support for service-related questions and requests.<br>• Handle incoming calls and respond to outbound follow-ups to resolve issues, share updates, and coordinate next steps.<br>• Enter customer information, service details, and transaction records accurately into internal systems.<br>• Manage email communication in a clear and timely manner, ensuring customer concerns are addressed appropriately.<br>• Schedule appointments and coordinate service-related activities based on customer needs and team availability.<br>• Prioritize multiple tasks throughout the day while maintaining accuracy and a positive customer experience.<br>• Work closely with other front-desk team members to keep daily operations organized and responsive.<br>• Learn department procedures and service processes during training to become fully self-sufficient in the role.
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Menasha, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
<p>We are looking for a compassionate Customer Service Representative/Helpline Counselor to support individuals who may be experiencing emotional distress and urgent personal challenges in Miami, Florida. This Long-term Contract position is well suited for someone with a background in behavioral health, psychology, or a related medical field who can communicate with empathy and professionalism. The role focuses on delivering thoughtful assistance, gathering accurate information, and helping connect callers with appropriate support while maintaining composure in sensitive situations.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls from individuals seeking support, using active listening and a calm, respectful approach throughout each interaction.</p><p>• Communicate clearly in both Creole and English to assist callers effectively and reduce barriers to care or guidance.</p><p>• Document call details, service needs, and relevant outcomes with accuracy to support proper follow-up and recordkeeping.</p><p>• Provide crisis-focused customer support by assessing immediate concerns and directing individuals to appropriate resources or next steps.</p><p>• Handle emotionally sensitive conversations with discretion, empathy, and sound judgment in high-pressure situations.</p><p>• Coordinate with internal teams or partner services when additional assistance, escalation, or continuity of care is needed.</p><p>• Complete training related to suicide prevention, crisis response, and supportive intervention methods as required for the position.</p><p>• Support day-to-day contact center operations by maintaining service standards, managing call volume, and performing related data entry tasks.</p>
<p>We are looking for a Customer Service Representative to join a manufacturing team in Eastvale, California on a Contract basis. This position supports customers who use commercial equipment by providing clear guidance, resolving technical concerns, and ensuring each interaction is handled with professionalism. The ideal candidate brings hands-on troubleshooting ability, strong communication skills, and a service-minded approach to solving product and equipment-related issues.</p><p><br></p><p>Responsibilities:</p><p>• Provide front-line assistance to customers by handling incoming calls and support inquiries related to equipment performance, product usage, and service needs.</p><p>• Investigate reported equipment or system problems, identify likely causes, and walk customers through practical steps to restore operation.</p><p>• Record customer interactions, technical findings, and resolution details accurately to maintain organized support documentation.</p><p>• Route advanced or unresolved concerns to the appropriate internal specialists while ensuring timely follow-up for the customer.</p><p>• Build positive customer relationships through responsive communication, professionalism, and consistent service quality.</p><p>• Work closely with service, operations, and other internal teams to coordinate solutions and address issues efficiently.</p><p>• Answer questions related to products, equipment capabilities, orders, and available services with clarity and accuracy.</p><p>• Support both inbound and outbound customer communication as needed to provide updates, gather information, and confirm issue resolution.</p>
<p>We are seeking a <strong>Director of Lifecycle Management</strong> to build and lead a <strong>Lifecycle Management as a Service</strong> practice within a managed services provider environment. This role is responsible for creating and scaling a client-facing service offering that spans the full technology asset lifecycle, including planning, procurement, deployment, refresh, recovery, and disposition. This is not a traditional endpoint management role; it is a strategic leadership position focused on service design, operational excellence, vendor partnerships, and revenue growth.</p><p><br></p><p>Responsibilities</p><ul><li>Build, launch, and scale a lifecycle management service offering for MSP clients</li><li>Define service strategy, operating model, processes, and success metrics</li><li>Develop standardized programs for device planning, procurement, deployment, asset tracking, refresh, and retirement</li><li>Partner with sales and solutions teams to support go-to-market strategy and client adoption</li><li>Establish and manage vendor, distributor, logistics, and disposal partnerships</li><li>Oversee service delivery performance, reporting, financial results, and continuous improvement</li><li>Collaborate across operations, engineering, procurement, and client success teams</li><li>Serve as a subject matter expert and strategic advisor for clients and internal stakeholders</li><li>Lead and develop team members supporting lifecycle operations and program execution</li></ul>
<p>Job Title: Customer Service Representative</p><p>Job Type: Temporary for 3 months, Immediate start</p><p>Schedule: Monday-Friday 8am-5pm</p><p>Work Location: West Middlesex, PA</p><p>Pay: $17.50/hour</p><p><br></p><p><strong>Responsibilities: </strong></p><p>• Provide high‑quality support to customers by responding to inquiries, requests, and issues in a timely, professional, and solution-focused manner.</p><p>• Use effective communication and problem‑solving skills to address customer questions, technical concerns, and account‑related needs through various channels.</p><p>• Enhance customer experience by identifying appropriate solutions and aiming for efficient, accurate resolution.</p><p>• Manage and resolve customer concerns with empathy and professionalism, escalating issues in alignment with established guidelines when needed.</p><p>• Investigate and correct account or service‑related discrepancies, ensuring accurate information and continuity of service.</p><p>• Proactively communicate with customers regarding updates, next steps, and actions required to support order or service fulfillment.</p><p>• Support processes related to customer orders, returns, credits, and other transactional activities as assigned.</p><p>• Oversee and coordinate day‑to‑day fulfillment or service workflows, addressing exceptions and ensuring smooth execution of assigned tasks.</p><p>• Review system‑generated reports or alerts and take appropriate action to understand, communicate, or resolve service or order status updates.</p><p>• Maintain accurate and thorough documentation of customer interactions and case activity.</p>
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Madison, Wisconsin. This Long-term Contract position is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and ensuring accurate order processing. The person in this role will provide responsive service, handle inquiries with professionalism, and contribute to a positive experience for every caller.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide clear, courteous assistance tailored to each inquiry.<br>• Place outbound calls as needed to follow up on requests, clarify details, or provide updates to customers.<br>• Enter orders accurately into internal systems while confirming information and resolving discrepancies.<br>• Address service-related questions and concerns by identifying needs and guiding customers toward appropriate solutions.<br>• Maintain detailed and organized records of customer interactions, transactions, and follow-up activities.<br>• Support a fast-paced call center environment by managing multiple inquiries efficiently while meeting service expectations.
<p>We are looking for a fully-on-site bilingual Spanish-speaking Customer Service Representative to support customer interactions in our Jacksonville, Florida offices. This Contract position is ideal for someone who communicates clearly, handles a high volume of calls effectively, and delivers dependable service across each customer touchpoint. The role focuses on assisting customers by phone, processing requests accurately, and helping maintain a smooth and responsive service experience.</p><p><br></p><p>Responsibilities:</p><p>• Ability to work Monday- Friday in our Jacksonville, Florida offices </p><p>• Handle incoming customer calls in both English and Spanish, providing courteous and efficient support.</p><p>• Make outbound calls as needed to follow up on customer questions, service needs, or order-related matters.</p><p>• Enter orders and update customer information with accuracy while maintaining detailed records.</p><p>• Resolve routine service issues by identifying customer needs and offering appropriate solutions.</p><p>• Respond to inquiries about products, services, account details, and order status in a timely manner.</p><p>• Maintain a detail-oriented and customer-focused approach while managing multiple interactions throughout the day.</p><p>• Support call center operations by documenting conversations clearly and escalating complex concerns when necessary.</p>
<p>We are looking for an experienced Public Tax Accountant to join a well-established public accounting firm. This opportunity is ideal for a tax specialist who enjoys working in a collaborative boutique environment with exposure to tax compliance, financial statement preparation, and client advisory support. The role offers a clear path for long-term growth, including the chance to step into greater leadership responsibility over time. </p><p><br></p><p><strong><u>Qualified candidates can send resumes to joe.ciavardini@roberthalf</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Manage a diverse portfolio of tax engagements for individual and corporate clients, ensuring accuracy, timeliness, and compliance with applicable regulations.</p><p>• Prepare and review complex tax filings, including individual, corporate, and C corporation returns, while resolving technical tax issues as they arise.</p><p>• Oversee bookkeeping and accounting-related deliverables that support tax reporting and financial statement preparation.</p><p>• Review compiled financial information and assist with the preparation of financial statements for client accounts.</p><p>• Serve as a trusted point of contact for clients by answering questions, providing guidance, and maintaining strong working relationships.</p><p>• Support partners with workflow management, staff oversight, and quality control across tax and related client service engagements.</p><p>• Contribute to the ongoing development of the practice by identifying client needs, recommending additional services, and supporting business growth efforts.</p><p>• Prepare for increased leadership responsibilities over time as part of a long-term succession planning strategy within the firm.</p>
<p>We are looking for an Accounts Receivable Specialist to support a busy finance team in Camp Hill, Pennsylvania. This is a fully onsite, Long-term Contract opportunity that will focus on day-to-day receivables activity, account upkeep, and accurate bookkeeping support. The ideal candidate brings strong attention to detail, works effectively with others, and is comfortable adjusting hours when business needs increase, particularly during onboarding and training.</p><p><br></p><p>Responsibilities:</p><p>• Process incoming payments and apply cash accurately to customer accounts while maintaining complete and up-to-date records.</p><p>• Manage accounts receivable transactions, including billing support, payment tracking, and follow-up on outstanding balances.</p><p>• Conduct commercial collections outreach with strong attention to detail to help reduce aging receivables and resolve open account issues.</p><p>• Review account activity to identify discrepancies, research variances, and support cleanup of overdue or incomplete receivable records.</p><p>• Assist with bookkeeping and accounting support tasks that contribute to the accuracy of the branch’s financial operations.</p><p>• Work closely with the onsite accounts receivable team to prioritize workload, share updates, and maintain efficient daily processes.</p><p>• Remain flexible with scheduling and provide additional coverage when needed, especially during training periods or higher-volume weeks.</p>
We are looking for a Customer Service Representative to support daily customer interactions and administrative tasks for a team in Orlando, Florida. This contract opportunity with potential for a permanent role is well suited for someone who communicates clearly, stays organized, and enjoys helping customers by phone and through order-related support. The person in this role will handle a steady flow of inquiries, maintain accurate records, and contribute to a reliable service experience across inbound and outbound communications.<br><br>Responsibilities:<br>• Respond to incoming customer calls with professionalism, resolve routine issues, and provide helpful information in a timely manner.<br>• Place outbound calls as needed to follow up on requests, confirm details, and support ongoing customer service activities.<br>• Enter orders accurately into internal systems and verify information to reduce delays or processing errors.<br>• Assist with administrative support tasks such as updating customer records, organizing documentation, and maintaining clear account notes.<br>• Coordinate with internal teams to address customer concerns, clarify order questions, and ensure appropriate follow-through.<br>• Monitor open requests and track next steps so customer needs are addressed from initial contact through resolution.<br>• Maintain service quality by documenting interactions thoroughly and following established procedures for call handling and order support.
We are looking for an experienced Deposit Operations Specialist to join a banking team in Fort Lauderdale, Florida. This onsite role supports critical deposit operations by ensuring daily transactions are processed accurately, exceptions are resolved promptly, and branch and customer questions are handled with care. The position is ideal for someone who thrives in a detail-focused environment and can manage a wide range of operational banking activities while maintaining compliance with internal policies and regulatory standards.<br><br>Responsibilities:<br>• Process and review daily deposit operations activity through banking platforms, including transaction reports and account-related system output.<br>• Investigate posting exceptions and non-post items, make correcting entries when appropriate, and reconcile outstanding differences with accuracy.<br>• Monitor overdraft activity, complete return processing, and act on payment decisions related to check fraud prevention services.<br>• Examine mobile and remote deposit transactions to confirm validity and support accurate account maintenance updates.<br>• Research and assist with debit card and account-related disputes, ensuring documentation is complete and case handling meets required procedures.<br>• Administer stop payment requests and unauthorized debit claims while maintaining proper records and timelines.<br>• Review documentation for newly opened and recently closed accounts to help preserve accurate customer records.<br>• Support specialized deposit operations matters such as legal notices, dormant account processing, deceased customer accounts, and government reclamation requests.<br>• Respond to inquiries from branch personnel and customers, providing clear guidance and operational support while contributing to departmental projects as needed.<br>• Follow established banking procedures and applicable regulatory requirements in all operational tasks and reporting activities.
We are looking for a Collections Specialist to support a short-term Contract assignment in Cleveland, Ohio. This role focuses on maintaining strong business customer relationships while driving timely payment resolution across commercial accounts. The ideal candidate brings a detail-oriented approach to account follow-up, strong communication skills, and experience handling high-volume B2B collections activity in an onsite environment.<br><br>Responsibilities:<br>• Manage outreach to a high weekly volume of business accounts to secure payment updates and resolve outstanding balances.<br>• Conduct detail-oriented follow-up with commercial customers through appropriate communication channels to support timely collections.<br>• Review account status, billing details, and payment history to identify collection priorities and next steps.<br>• Document customer interactions, commitments to pay, and account developments accurately in internal records.<br>• Coordinate with relevant internal teams when billing questions or account discrepancies affect collection efforts.<br>• Apply established collection procedures consistently while maintaining a service-oriented approach with clients.<br>• Monitor open receivables and escalate aging or higher-risk accounts when additional action is needed.
<p>We are looking for a dependable Customer Service Representative for a contract opportunity supporting business customers in White Plains, New York. This part-time role is ideal for someone who thrives in a fast-paced service setting, enjoys solving issues, and can balance customer communication with administrative follow-up. </p><p><br></p><p>For this role, we are seeking candidates who are skilled in speaking both spanish and english fluently. </p><p><br></p><p>Responsibilities:</p><p>• Enter and maintain accurate order details, service notes, credits, and related information within internal systems.</p><p>• Create special orders and process customer requests while ensuring all documentation is complete and up to date.</p><p>• Handle a steady volume of inbound and occasional outbound calls while delivering clear, courteous, and solution-focused support.</p><p>• Escalate complex service issues when needed and follow through to help ensure timely resolution.</p><p>• Support daily operational workflows by monitoring account activity and maintaining organized customer records.</p><p>• Participate in training activities, including system learning and scenario-based practice, to build confidence and accuracy in the role.</p>
<p>A well-established manufacturing organization who is also on the GROW is seeking an experienced <strong>Accounting Specialist </strong>to support a growing finance team. This opportunity offers the chance to step into a highly visible role where you'll help strengthen critical accounting processes while working alongside a collaborative leadership team.</p><p><br></p><p>This position is ideal for someone who enjoys ownership of the AR process, thrives in a manufacturing environment, and can balance customer communication with strong attention to detail.</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Generate and distribute customer invoices</li><li>Manage accounts receivable aging and follow-up activities</li><li>Perform business-to-business collections</li><li>Apply customer payments and maintain accurate records</li><li>Reconcile customer accounts and resolve discrepancies</li><li>Support release of vehicle titles by ensuring customer payments are received and properly applied</li><li>Assist with month-end accounting activities as needed</li><li>Provide backup support for payroll, accounts payable, and other accounting functions when required</li><li>Maintain accurate documentation within the ERP system</li></ul><p><br></p><p><strong>Why This Opportunity</strong></p><ul><li>Established organization with a strong reputation and long-term stability</li><li>Visible role with direct impact on business operations</li><li>Flexible work environment</li><li>Opportunity to expand responsibilities beyond traditional accounts receivable</li><li>Contract-to-hire path with long-term growth potential</li><li>Collaborative leadership team focused on improving processes and building a stronger finance organization</li><li>Compensation to align with experience offered</li></ul><p><br></p><p>If you're an accounting professional who enjoys owning the AR process, solving problems, and supporting a team during an exciting period of operational improvement, we'd love to connect with you. Apply today and connect with our team directly at (563) 359-3995!</p>
We are looking for a Customer Service Representative to support daily customer interactions for a Long-term Contract position based in Victor, New York. In this role, you will handle incoming inquiries, provide timely assistance, and ensure accurate information is captured during each customer exchange. The ideal candidate is comfortable working in a call center environment, communicates clearly, and maintains a strong focus on service quality and efficiency.<br><br>Responsibilities:<br>• Respond to inbound customer calls with professionalism and provide helpful, solution-focused support.<br>• Assist customers with order entry and updates while ensuring all details are recorded accurately.<br>• Handle service-related questions and follow through to resolution in a timely manner.<br>• Make outbound calls when needed to gather information, confirm requests, or provide status updates.<br>• Enter customer and transaction data into internal systems with a high level of accuracy.<br>• Address a variety of customer concerns while maintaining a courteous and positive experience.<br>• Document call activity, customer needs, and outcomes thoroughly for tracking and follow-up.<br>• Work collaboratively with team members to meet service expectations and maintain efficient call flow.
<p>We are seeking a <strong>Billing Specialist </strong>in the Twin Cities, MN to join our accounting team. This individual will be responsible for preparing and issuing invoices, maintaining billing records, monitoring customer accounts, and ensuring the accurate and timely processing of billing transactions.</p><p>The ideal candidate has strong communication and analytical skills, enjoys working with financial data, and can maintain accurate billing records while providing excellent customer service.</p><p>Key Responsibilities</p><ul><li>Prepare, review, and issue customer invoices accurately and on time.</li><li>Review contracts, purchase orders, and supporting documentation to ensure billing accuracy.</li><li>Maintain customer billing records and account information.</li><li>Monitor billing activity and follow up on invoice discrepancies and outstanding balances.</li><li>Investigate and resolve customer billing inquiries and disputes.</li><li>Process credit memos, adjustments, refunds, and billing corrections as needed.</li><li>Reconcile billing records and investigate discrepancies.</li><li>Generate billing reports and assist with revenue tracking activities.</li><li>Collaborate with accounting, sales, operations, and customer service teams to resolve billing issues.</li><li>Ensure invoices comply with customer contracts and company billing policies.</li><li>Assist with month-end closing activities and financial reporting.</li><li>Support internal and external audits by providing requested billing documentation.</li><li>Recommend process improvements to increase billing efficiency and accuracy.</li></ul>
We are looking for a Collections Specialist to join a banking organization in Charleston, South Carolina on a Contract to Permanent basis. This role is ideal for someone who can balance customer communication with sound financial judgment while helping manage account receivables and reduce outstanding balances. The position focuses on evaluating account status, resolving payment-related issues, and supporting consistent collection activity in a fast-paced environment.<br><br>Responsibilities:<br>• Build and update customer credit records to maintain accurate account history and support informed collection decisions.<br>• Review credit data and third-party reporting tools to evaluate account risk and determine appropriate follow-up actions.<br>• Conduct outreach to customers regarding overdue balances and support collection efforts across an assigned accounts receivable portfolio.<br>• Record daily collection interactions, payment updates, and account status notes with a high level of accuracy.<br>• Investigate disputed charges and billing concerns by researching account details and coordinating resolution steps.<br>• Reconcile account balances and payments to identify inconsistencies and ensure financial records are aligned.<br>• Address credit-related questions from both internal partners and external customers in a thorough and timely manner.<br>• Flag seriously past-due accounts for possible escalation to outside collection agencies and identify potential bad debt exposure.