We are looking for a Customer Service Representative to join our team in Lynnwood, Washington. This role is a Contract to permanent position within the manufacturing industry, offering an excellent opportunity to develop your skills in customer support and order management. The ideal candidate will be detail-oriented, proactive, and capable of handling customer inquiries with professionalism.<br><br>Responsibilities:<br>• Accurately process incoming orders, ensuring timely entry and routing to the appropriate warehouse.<br>• Coordinate the preparation and shipment of product samples based on customer requests.<br>• Collaborate with warehouse and shipping teams to ensure prompt and efficient order fulfillment.<br>• Perform data entry tasks to maintain up-to-date customer records and order information.<br>• Respond to customer inquiries via email and phone with a focus on delivering excellent service.<br>• Assist with occasional travel arrangements for participation in trade shows.<br>• Utilize Microsoft Dynamics SL and Microsoft Office tools to manage order processing and communications effectively.
<p>We are looking for an experienced Sr. Billing Analyst to join our team in Redmond, Washington. This Contract to permanent position requires a detail-oriented individual with a strong background in accounts receivable management and billing operations, capable of handling $25M+ in revenue. You will play a vital role as the subject matter expert, ensuring accuracy, timeliness, and high-quality customer service in all financial processes.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable processes for multiple lines of business.</p><p>• Generate and distribute invoices daily while ensuring all payments are accurately tracked and allocated.</p><p>• Conduct account reconciliations and resolve discrepancies in payment records.</p><p>• Develop and implement recovery strategies to address outstanding debts and initiate collection efforts.</p><p>• Prepare monthly metrics and reports, including aging reconciliations and revenue booking for various operations.</p><p>• Investigate customer queries and provide timely resolutions to billing-related issues.</p><p>• Process credit card payments, adjustments, and assist with month-end closing activities.</p><p>• Identify and correct errors within billing systems and invoices, ensuring adherence to deadlines.</p><p>• Act as the subject matter expert for accounts receivable processes and systems.</p><p>• Ensure clients are consistently informed about their outstanding balances and payment deadlines.</p>
<p>We are looking for a dedicated Permits Administrator to join our team in Black Diamond, Washington. In this role, you will play a key part in ensuring smooth administrative operations while supporting various departments and maintaining customer satisfaction. This is a Contract position with the potential for long-term growth within the construction industry.</p><p><br></p><p>Responsibilities:</p><p>• Secure permits from government agencies and deliver physical copies to dispatch.</p><p>• Keep accurate and organized records of permits.</p><p>• Schedule and call in inspections as requested by field staff.</p><p>• Provide administrative assistance to the Billing department, including setting up jobs, processing information, and maintaining files.</p><p>• Handle multiple tasks effectively in a fast-paced environment to support daily operations.</p>
