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6 results for Customer Experience Marketing Manager in Seattle, WA

Email Marketing Manager

Seattle, WA
onsite
Temporary / Contract
38 - 44 USD / Hourly
Robert Half is partnering with our client in this search, a Fortune 500 leader in the retail and consumer services industry, to hire an Email Marketing & Onsite Merchandising Manager for a highly collaborative digital marketing team. This is an exciting opportunity for a marketing professional who thrives in fast-paced environments, enjoys driving customer engagement through data-driven campaigns, and has experience managing high-volume email marketing initiatives from strategy through execution. Location: Seattle, WA (Hybrid – 2-3 days onsite, remainder remote)Duration: 1-year contractHours: 40 hours/weekPay Rate: $35–43/hour Position OverviewThe Email Marketing & Onsite Merchandising Manager will lead the planning, execution, optimization, and reporting of customer-facing email campaigns and onsite marketing initiatives designed to drive engagement, traffic, and conversions. This role will partner cross-functionally with creative, marketing operations, analytics, and business stakeholders to deliver compelling campaigns that enhance the customer experience and support business growth objectives. The ideal candidate is highly organized, analytical, detail-oriented, and comfortable managing multiple projects simultaneously while leveraging performance data to inform marketing strategy and optimization efforts. Key Responsibilities:<ul><li>Own end-to-end execution of email marketing campaigns, including audience targeting, segmentation, creative coordination, deployment, reporting, and optimization</li><li>Plan and execute lifecycle marketing and onsite merchandising initiatives that drive customer engagement, registrations, and conversions</li><li>Analyze campaign performance metrics including open rates, click-through rates, conversions, traffic trends, and customer engagement insights to identify optimization opportunities</li><li>Develop reporting dashboards and provide weekly, monthly, and quarterly updates on campaign performance, project status, and marketing KPIs</li><li>Partner closely with creative, marketing operations, analytics, and cross-functional business teams to develop campaign strategies and technical requirements</li><li>Coordinate multiple concurrent marketing initiatives while proactively identifying and resolving project blockers</li><li>Utilize customer data and marketing insights to support data-driven decision-making and continuous campaign improvement</li><li>Contribute to testing strategies and optimization efforts to improve overall customer experience and campaign effectiveness</li><li>Support onsite merchandising and digital marketing efforts aligned with broader customer acquisition and retention initiatives</li><li>Communicate campaign results, recommendations, and performance insights clearly to stakeholders and leadership teams</li></ul>
2026-05-27T00:00:00Z

Marketing Program Manager

Seattle, WA
onsite
Temporary / Contract
55 - 58 USD / Hourly
Robert Half is partnering with our client in this search, a Fortune 500 leader in the cloud technology and digital services industry, to hire a Marketing Program Manager for a highly collaborative global marketing operations team. This is an exciting opportunity for a program management professional who thrives in fast-paced environments, enjoys driving operational excellence, and is passionate about enabling large-scale integrated marketing initiatives through Agile methodologies and cross-functional collaboration. Location: Seattle, WA (hybrid-onsite)Duration: 6-month contractHours: 40 hours/weekPay Rate: $55–58/hour (W2) Position Overview:The Marketing Program Manager will support a global integrated marketing organization focused on large-scale demand generation and customer engagement initiatives. This role will drive cross-functional alignment, execution, delivery timelines, and process optimization across complex marketing programs. The ideal candidate is highly organized, experienced in Agile program management, and comfortable managing ambiguity, collaborating across stakeholders, and improving operational efficiency through process standardization, automation, and AI-driven solutions. Key Responsibilities:<ul><li>Lead Agile program management processes across integrated marketing and campaign initiatives</li><li>Facilitate Agile ceremonies including sprint planning, retrospectives, standups, backlog refinement, and delivery tracking</li><li>Maintain shared roadmaps, timelines, delivery dashboards, and status reporting across cross-functional teams</li><li>Partner closely with marketing, digital execution, analytics, content, customer experience, and lead management teams to ensure alignment on deliverables and business priorities</li><li>Coordinate workstream kickoffs and manage interdependencies across multiple teams and stakeholders</li><li>Identify project risks, blockers, and dependencies, proactively escalating issues and driving resolution</li><li>Support continuous process improvement initiatives focused on scalability, operational efficiency, automation, and AI-enabled workflows</li><li>Develop and maintain program documentation, templates, SOPs, and operational best practices</li><li>Drive consistency in backlog management, prioritization, and Agile ways of working across teams</li><li>Analyze retrospective feedback and implement improvements to optimize team performance and delivery quality</li><li>Ensure programs are delivered on time, within scope, and aligned to organizational objectives</li></ul>
2026-05-27T00:00:00Z

Customer Svc Associate

Redmond, WA
onsite
Temporary / Contract
22 - 23 USD / Hourly
The role focuses on preparing shipment materials, organizing boxed items, and maintaining reliable processing throughout the workday in an onsite setting. Responsibilities:• Enter shipment and package information into internal shipping systems with a high level of accuracy.• Prepare box identification tags and apply them correctly so items can be sorted and processed efficiently.• Create shipping requests and generate labels needed for outgoing deliveries.• Review domestic and international address details carefully to help ensure packages are routed properly.• Organize, sort, and stage boxed materials according to shipping instructions and operational priorities.• Handle physical movement of packages and materials, including lifting items up to 50 pounds when needed.• Maintain steady productivity, attention to detail, and consistent attendance throughout scheduled onsite shifts.• Work closely with onsite supervisors to address daily shipping support needs and keep tasks moving on schedule.
2026-05-29T00:00:00Z

Customer Service Representative

Seattle, WA
onsite
Temporary / Contract
23.75 - 25 USD / Hourly
We are looking for a Customer Service Representative to support daily front-line operations in an ambulatory clinic in Seattle, Washington. This Long-term Contract position is ideal for someone who enjoys helping patients, managing high-volume communication, and keeping appointment workflows organized. The person in this role will create a welcoming experience for patients while coordinating administrative tasks that contribute to efficient, safe, and responsive care. Responsibilities: • Respond to incoming patient calls promptly, provide clear assistance, and direct inquiries to the appropriate clinical or administrative contacts. • Arrange, confirm, and adjust appointments while maintaining accurate daily schedules for providers and clinic operations. • Welcome patients during visits, guide them through check-in and rooming activities, and help ensure a respectful and comfortable experience. • Enter and update service-related information with accuracy, including order details and other required documentation. • Support clinic revenue-related processes by collecting and processing payments in accordance with established procedures. • Share test result information as directed and address routine patient questions with professionalism, empathy, and discretion. • Coordinate with physicians, managers, and support staff to keep patient flow organized and resolve scheduling or service issues efficiently. • Place outbound calls when needed for appointment follow-up, scheduling updates, reminders, or additional patient support.
2026-06-02T00:00:00Z

Customer Service

Auburn, WA
onsite
Temporary / Contract
21 - 23 USD / Hourly
Job Summary:We are seeking a reliable and customer-focused Customer Service Representative to join a team in Federal Way. This role serves as a key point of contact for customers, providing support, resolving inquiries, and ensuring a positive experience across all interactions.Key Responsibilities:<ul><li>Respond to inbound calls, emails, and inquiries in a timely and professional manner</li><li>Assist customers with questions related to services, accounts, or requests</li><li>Resolve issues efficiently while maintaining a high level of customer satisfaction</li><li>Enter and update customer information accurately in internal systems</li><li>Coordinate with internal teams to address and escalate concerns as needed</li><li>Maintain detailed records of customer interactions and follow-ups</li><li>Support additional administrative or clerical tasks as assigned</li></ul>
2026-05-22T00:00:00Z

Community Engagement & Marketing Specialist

Bellevue, WA
onsite
Permanent / Full Time
58000 - 80000 USD / Yearly
Our healthcare client is seeking a Community Engagement & Marketing Specialist to support outreach, partnerships, and digital marketing initiatives that promote hearing health awareness and clinic services. This role will focus on building community relationships, coordinating events and educational programs, managing social media and marketing content, and helping expand the clinic’s visibility through targeted campaigns and public engagement efforts. Role: Community Engagement & Marketing Specialist Role type: Direct HireLocation: Bellevue, WA | Flexible hybrid Key ResponsibilitiesCommunity Engagement & Outreach – 90%<ul><li>Build relationships with local organizations, schools, and community groups to promote hearing health awareness</li><li>Coordinate outreach initiatives, educational presentations, and community events</li><li>Develop partnerships with industries and groups at higher risk for noise exposure</li><li>Support public education efforts around hearing protection, hearing loss prevention, and tinnitus awareness</li><li>Identify opportunities to increase clinic visibility and community engagement</li></ul>Marketing & Social Media Support – 10%<ul><li>Manage social media content and support digital marketing initiatives</li><li>Create educational and promotional materials aligned with clinic branding</li><li>Assist with marketing campaigns, email communications, and website updates</li><li>Maintain a consistent and professional brand presence across platforms</li></ul>Benefits:Mileage reimbursement and performance-based bonuses (Bonus structure may be adjusted based on clinic goals and performance metrics)Health, dental, vision, and 401(k) with match10 PTO days annually, 6 paid holidays, and office closure days
2026-06-03T00:00:00Z