<p>We are looking for Technical Project Coordinators to support overnight field service operations for business customer projects. </p><p>This is an Overnight, fully Remote position, shift: 6pm-3am Eastern, Sunday through Thursday. </p><p><br></p><p>Position is focused on coordinating installation, upgrade, specialized service, and remediation activities from technician dispatch through final work order closeout. In this role, you will act as the central point of communication among technicians, dispatch, project teams, vendors, and customer stakeholders to help keep scheduled work on track. The position requires strong real-time coordination, clear documentation, and consistent progress reporting throughout each service event.</p><p><br></p><p>Responsibilities:</p><p>• Oversee each assigned service event from initial technician dispatch through completion and release of the work order.</p><p>• Confirm readiness before work begins by reviewing scope, verifying arrival expectations, checking material needs, and identifying site access considerations with field technicians.</p><p>• Serve as the main day-of-service contact for technicians, internal teams, vendors, and customer stakeholders during overnight operations.</p><p>• Provide immediate coordination and operational support when issues arise during installations, upgrades, or remediation work.</p><p>• Track and monitor technician progress activity against planned milestones and timelines to help ensure timely execution of project milestones and implementation milestones.</p><p>• Record status updates on a recurring basis in designated project tracking tools and communicate progress to relevant stakeholders.</p><p>• Verify that required completion items, including test records, documentation, and site photographs, are collected, reviewed, and submitted within required timeframes.</p><p>• Help maintain service quality and customer satisfaction by ensuring technical requirements and project expectations are addressed throughout the engagement.</p>
<p>Robert Half is partnering with a growing plaintiffs’ class action litigation firm that is seeking a full-time Paralegal to join its data privacy and consumer protection practice. This is an excellent opportunity for a legal professional who thrives in a fast‑paced environment and enjoys meaningful, mission-driven work. The firm is collaborative, and high-performing, handling a robust caseload in both state and federal courts against large regional, national, and Fortune 500 companies. The position is fully remote, though candidates located in the Chicago area are preferred.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Create and maintain client and case files using legal case management software.</li><li>Draft, review, and file routine legal documents.</li><li>Communicate with attorneys and paralegals regarding case statuses, filings, docketing, and client intakes.</li><li>Prepare agendas and participate in team calls.</li><li>Assist with administrative tasks such as calendaring, docketing, mail coordination, and occasional phone line coverage.</li><li>Serve as a resource for the paralegal team for technical and procedural matters.</li><li>Manage ongoing communication with potential and current clients, including intake and vetting of new leads.</li><li>Coordinate with co‑counsel and defense counsel as needed.</li><li>Explain procedures and documentation such as engagement letters to clients.</li></ul><p><br></p><p><br></p>
We are looking for a Senior Software Engineer to create modern software solutions that connect data, systems, and business workflows into effective digital products. This role is based in Chicago, Illinois, and offers the opportunity to work closely with engineers, product leaders, and client stakeholders to deliver dependable, user-centered platforms. The ideal candidate enjoys building new capabilities from the ground up, solving unfamiliar technical challenges, and improving systems through thoughtful engineering practices.<br><br>Responsibilities:<br>• Build and release full-stack software products, including backend services, APIs, user interfaces, dashboards, and data-driven features that support operational decision-making.<br>• Connect external and internal platforms by developing integrations, data flows, and synchronization processes across business and analytical systems.<br>• Create automated workflows that streamline coordination between users, software applications, and operational processes.<br>• Collaborate with product and engineering partners to define technical approaches, strengthen delivery methods, and improve long-term solution quality.<br>• Engage directly with users and client stakeholders to gather requirements, validate concepts, and refine functionality based on practical feedback.<br>• Monitor live applications, troubleshoot issues across the technology stack, and enhance system stability and performance in production environments.<br>• Produce technical documentation, architectural guidance, and transition materials that enable client teams to support and expand delivered solutions.<br>• Establish reusable development patterns, deployment methods, and engineering assets that improve efficiency across future engagements.
<p>We are looking for a Contract Collections Specialist to support receivables management for a manufacturing organization in Illinois. This role is focused on strengthening cash collection efforts, addressing account issues that affect payment timing, and maintaining a detail-oriented experience for customers throughout the resolution process. The ideal candidate brings strong commercial collections expertise, sound judgment, and the ability to manage account activity with accuracy and persistence.</p><p><br></p><p>Responsibilities:</p><p>• Pursue payment on overdue business accounts through consistent customer outreach and follow-up strategies that encourage timely resolution.</p><p>• Examine open receivables and research account issues to identify the causes of delayed payment, then document findings and coordinate next steps.</p><p>• Resolve invoice, pricing, and billing concerns by partnering with appropriate stakeholders and submitting credit-related adjustments when needed.</p><p>• Review aging activity on a routine basis to prioritize collection efforts, reconcile minor outstanding balances, and keep account records current.</p><p>• Escalate severely past-due accounts to outside collection partners or legal resources in alignment with established company guidelines.</p><p>• Prepare recurring account status summaries and month-end reporting for leadership, highlighting collection progress and unresolved risks.</p><p>• Maintain complete and accurate notes, account details, and call records to support invoice handling and payment release activities.</p><p>• Oversee the processing and release of maintenance and repair invoices that require additional review or special coordination.</p><p><br></p><p>The hourly pay range for this position is $27 to $33/hour. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
We are looking for an experienced Senior Business Systems Analyst to support a manufacturing organization in Illinois through a contract opportunity with the potential to become permanent. This role is ideal for a techno-functional specialist who can bridge business needs and ERP capabilities while working extensively within the Infor XA environment on the AS400 platform. The position will focus on improving operational processes, supporting users across core business functions, and contributing to system enhancements, reporting, and integrations.<br><br>Responsibilities:<br>• Partner with business and technical stakeholders to evaluate process needs and translate them into effective solutions within the Infor XA environment.<br>• Provide functional and technical support across key ERP areas such as manufacturing, finance, inventory, supply chain, sales, and purchasing.<br>• Configure, troubleshoot, and maintain XA-related tools and components, including green screen applications as well as Powerlink and Netlink utilities.<br>• Develop and support AS400/iSeries-based solutions using relevant programming and scripting capabilities to meet operational and reporting requirements.<br>• Investigate incidents and service requests using established IT ticketing platforms, ensuring timely resolution and clear communication with users.<br>• Assist with ERP enhancement efforts and system upgrade activities, including testing, issue analysis, and coordination with internal teams.<br>• Support integrations between XA and connected applications by working with middleware and interface tools to maintain reliable data flow.<br>• Create and refine reports and business intelligence outputs tied to XA and AS400 data to help teams make informed decisions.
<p>We are looking for an experienced Business Systems Analyst Manager to support enterprise-wide initiatives for a Long-term Contract position based in Chicago, IL. This role will guide business analysis efforts across complex programs, helping translate organizational needs into clear, practical solutions that support project success. The position also provides leadership to analysts, strengthens requirement practices, and promotes effective collaboration among business partners, delivery teams, and technology stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Direct and mentor a team of business systems analysts, balancing assignments according to project scope, urgency, and individual strengths.</p><p>• Shape and maintain consistent analysis methods that improve the quality of requirements, process documentation, and end-to-end traceability.</p><p>• Oversee the full requirements lifecycle, from initial intake through delivery, to ensure business needs are accurately defined and aligned with expected outcomes.</p><p>• Work closely with portfolio leadership to support intake reviews, prioritization decisions, business case preparation, and impact analysis for upcoming initiatives.</p><p>• Partner with quality assurance teams to connect requirements with testing coverage, validation activities, and defect reduction efforts.</p><p>• Track team capacity, delivery quality, and emerging risks, then communicate progress and key concerns to leadership.</p><p>• Coach analysts in facilitation, stakeholder engagement, and documentation best practices to build a strong and capable team.</p><p>• Contribute to enterprise programs, technology implementations, and regulated or high-visibility initiatives that require careful analysis and control.</p><p>• Support documentation of business processes, functional needs, non-functional expectations, business rules, use cases, and data-related requirements.</p>
We are looking for an ERP/CRM Salesforce Consultant to join a Contract engagement in Chicago, Illinois. This role is suited for a Salesforce Revenue Cloud specialist who can shape a consistent data framework, strengthen governance practices, and evaluate quote-to-cash information across products, pricing, orders, contracts, and assets. The consultant will work across complex Salesforce environments to improve data accuracy, uncover revenue leakage risks, and support reliable business processes through strong functional and technical insight.<br><br>Responsibilities:<br>• Define and refine a unified data model across Salesforce Revenue Cloud and related revenue lifecycle processes to support consistent business operations.<br>• Review product, pricing, and monetization structures to ensure accurate setup of catalog elements, pricing logic, and discounting behavior.<br>• Analyze quotes, orders, contracts, and asset records to confirm data integrity and alignment throughout the quote-to-cash lifecycle.<br>• Map standard and custom fields across configuration, pricing, quoting, ordering, contracting, and asset management processes.<br>• Investigate amendment, renewal, and subscription activity by tracking asset history, state changes, and source records tied to lifecycle events.<br>• Establish data governance guidelines and quality controls to identify duplicate records, missing relationships, lineage issues, and orphaned data.<br>• Assess how automated updates and manual interventions affect Salesforce data, including flows, pricing engines, integrations, and other platform automations.<br>• Partner with stakeholders to document business requirements and translate them into practical recommendations for Salesforce configuration and process improvement.
<p>We are looking for a fully remote Senior Workers’ Compensation Claims Specialist to assist our client with a long-term project. <u>Candidates must hold a valid California adjuster's license and live in California.</u> This person will be responsible for managing a complex caseload of workers’ compensation claims from inception through resolution. This role ensures compliance with applicable laws and regulations, delivers excellent customer service, and works closely with internal stakeholders, injured employees, medical providers, and legal counsel to facilitate timely and cost-effective claim outcomes.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage a portfolio of high-exposure and complex workers’ compensation claims, including litigated cases.</li><li>Investigate claims by reviewing reports, medical records, and conducting interviews to determine compensability.</li><li>Ensure timely and accurate claim adjudication in accordance with state laws and company guidelines.</li><li>Develop and execute claim strategies, including reserve setting and ongoing reserve adjustments.</li><li>Coordinate with medical providers, rehabilitation specialists, and case managers to support return-to-work initiatives.</li><li>Monitor and manage litigation, working closely with defense attorneys and attending hearings, mediations, and depositions as needed.</li><li>Communicate regularly with injured employees, employers, brokers, and other stakeholders regarding claim status.</li></ul><p><br></p>
<p><em>The salary range for this position is $100,000-$121,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this remote role please send your resume to [email protected].</em></p><p><br></p><p>Fast-Track Career Advancement Opportunity (This position is expected to advance quickly within the company over the next few months.)</p><p><br></p><p><strong><u>ESSENTIAL FUNCTIONS & RESPONSIBILITIES:</u></strong></p><p><strong> </strong></p><p>· Lead the Internal Audit data analytics function, serving as the primary point of expertise for data analytics, automation, AI-enabled solutions, and continuous auditing within the department.</p><p>· Apply a data-driven mindset to build, enhance, and execute Internal Audit data solutions that deliver advanced audit capabilities, including automation, continuous auditing, and data analytics.</p><p>· Lead and oversee data analytics initiatives supporting audit, SOX, and risk projects, leveraging advanced analytical techniques to enhance audit procedures, expand coverage, and identify risks.</p><p>· Design and execute data-driven testing of key controls across in-scope processes, systems, and programs, elevating levels of assurance, consistency, and audit efficiency.</p><p>· Develop and implement AI-enabled and advanced analytics solutions using available tools to support audit teams and audit operations.</p><p>· Drive automation across audit, SOX, and risk activities, unlocking efficiencies and improving the quality and scalability of testing and analysis.</p><p>· Develop and enhance continuous auditing capabilities, including dashboards and monitoring solutions that provide timely control and business insights to support management action.</p><p>· Serve as a data champion within Internal Audit by elevating awareness of appropriate, effective, and responsible uses of data in assurance and advisory work.</p><p>· Collaborate closely with audit teams to integrate analytics into audit planning, execution, and reporting activities.</p><p>· Build and maintain strong relationships with key data leaders, system owners, and data custodians to enable timely and reliable access to data required for audit and risk initiatives.</p><p>· Leverage enterprise systems such as Workday, JD Edwards (JDE), Salesforce, and other core platforms as key data sources to support audit analytics, continuous auditing, and data-driven control testing.</p><p>· Use existing data sources and structures to provide more quantitative, evidence-based assessments of key risks, controls, and audit conclusions.</p>
We are looking for an experienced Post Judgement Attorney to join a legal team serving clients in Skokie, Illinois. This Long-term Contract opportunity is well suited for a licensed attorney who can independently drive post-judgment matters forward while maintaining strong communication with clients and internal team members. The role focuses on enforcement strategy, recovery efforts, motion practice, and court appearances, with flexibility to work remotely and collaborate closely with practice leadership. <br> Responsibilities: • Lead post-judgment collection matters from initial enforcement planning through recovery efforts and resolution. • Investigate debtor assets and evaluate available remedies to build practical, results-oriented recovery strategies. • Prepare, manage, and track post-judgment discovery to support enforcement actions and identify collectible assets. • Draft and revise legal documents such as garnishments, turnover requests, citations to discover assets, and related enforcement pleadings. • Represent clients in hearings and status conferences, with most appearances handled through virtual court proceedings. • Communicate regularly with clients to explain case developments, outline options, and provide strategic recommendations. • Partner with paralegal staff on filings, document management, and other case support activities to keep matters moving efficiently. • Contribute to commercial judgment recovery efforts involving companies and individual guarantors while helping strengthen the firm's enforcement practice. • Work closely with firm leadership to support the continued expansion and effectiveness of the post-judgment legal function. <br> <br> The pay range for this position is 40 to 55. Benefits available to contract/contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/contract professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. <br> Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
<p>We are seeking a Senior Software Engineer with deep experience in backend Java development and Android application engineering. This role will focus on designing, building, and maintaining scalable backend services while also contributing to Android mobile applications. The ideal candidate brings strong technical expertise, a collaborative mindset, and a passion for delivering reliable, high-quality software.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, test, and maintain backend services using Java and Spring Boot.</li><li>Build and enhance Android applications with a focus on performance, usability, and maintainability.</li><li>Collaborate with product, business, and engineering stakeholders to define technical requirements and deliver solutions.</li><li>Develop RESTful APIs and integrations that support mobile and web-based applications.</li><li>Write clean, efficient, and well-documented code following established coding standards.</li><li>Participate in architecture discussions, technical design reviews, and sprint planning sessions.</li><li>Perform code reviews and contribute to best practices for software quality, scalability, and security.</li><li>Troubleshoot and resolve application, database, and system performance issues.</li><li>Support deployment activities, testing efforts, and ongoing production maintenance.</li><li>Contribute to continuous improvement initiatives across development workflows, tooling, and engineering processes.</li></ul>
We are looking for an ERP/CRM Consultant to support complex Workday-focused integration initiatives for a long-term contract opportunity based in Chicago, Illinois. This role is ideal for a consultant who can translate business needs into scalable technical solutions across HR, benefits, payroll, and third-party platform connections. The position requires deep experience designing, building, and enhancing integrations in global Workday environments while partnering with stakeholders to deliver reliable, well-documented outcomes.<br><br>Responsibilities:<br>• Design, develop, and maintain custom Workday integrations that support HR, payroll, and benefits processes across multiple business functions.<br>• Build and enhance integration solutions using Workday Studio, Workday Extend, and document transformation tools to meet evolving operational needs.<br>• Create and manage RaaS-based reporting outputs that enable downstream systems and business teams to access accurate data efficiently.<br>• Connect Workday with external platforms such as payroll, background screening, and benefits providers, including solutions involving Deel and HireRight.<br>• Collaborate with stakeholders to gather requirements, translate business objectives into technical specifications, and recommend effective integration approaches.<br>• Support global Workday operations by developing solutions that account for regional processes, data considerations, and cross-border business needs.<br>• Troubleshoot integration issues, perform testing, and refine configurations to improve reliability, accuracy, and performance.<br>• Produce clear technical documentation, including business requirement alignment, interface details, and support materials for ongoing maintenance.
<p>On Behalf of our client we are looking for an Administrative Assistant to provide high level support that helps an executive stay organized, prepared, and focused on shifting priorities. This role combines business coordination with personal assistance, requiring sound judgment, discretion, and the ability to manage multiple requests with care. Based in Chicago, Illinois, the position is ideal for someone who thrives in a fast-paced environment and can handle sensitive matters with professionalism.</p><p><br></p><p>Compensation: $60k-$80k</p><p>Monday-Friday 8:30am-5:30pm</p><p><strong>Remote (must live in the Chicago/Chicagoland area)</strong></p><p>Medical, Dental, Vision, PTO, Sick</p><p><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></p><p><br></p><p>Responsibilities:</p><p>• Coordinate a demanding schedule by arranging meetings, resolving conflicts, and adjusting plans as priorities evolve.</p><p>• Must be tech savvy with AI </p><p>• Follow direction from the executive</p><p>• Organize domestic and international travel, including transportation, lodging, and detailed itineraries to support seamless movement between commitments.</p><p>• Manage personal appointments and daily logistics, ensuring important tasks and household-related needs are handled efficiently.</p><p>• Work closely with the executive’s spouse to align calendars, support family-related plans, and help coordinate events and obligations.</p><p>• Monitor key dates, celebrations, and personal commitments, and ensure timely preparation, reminders, and follow-through.</p><p>• Anticipate upcoming needs by identifying potential issues early, offering solutions, and keeping the executive informed and ready.</p>
We are looking for a Contract Project Accountant to support major commercial construction initiatives in Chicago, Illinois. This opportunity is ideal for an experienced, detail-oriented accounting specialist who understands the financial demands of large-scale projects and can work closely with project leadership to keep reporting, billing, and cost tracking accurate. The role requires a strong grasp of construction accounting practices, especially within complex projects valued at $50MM or more.<br><br>Responsibilities:<br>• Administer owner pay applications and oversee project invoicing to ensure timely and accurate billing activity.<br>• Track financial performance across assigned projects by maintaining cost records, reviewing budgets, and analyzing spending trends.<br>• Collaborate with project managers and operations partners to provide clear financial insight and support informed project decisions.<br>• Review project expenses on an ongoing basis, investigate discrepancies, and highlight cost variances that may affect project outcomes.<br>• Contribute to forecasting activities and prepare financial reports that reflect current project status and anticipated results.<br>• Maintain organized accounting documentation and support compliance with established construction finance procedures.<br>• Assist with schedule of values management and other project-related accounting tasks tied to contract and billing administration.
<p><em>The salary range for this position is $125,000 - $140,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this role please send your resume to [email protected].</em></p><p><br></p><p>The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Job Description:</strong></p><ul><li>Assist in preparation and review of Federal, State and Local individual, partnership, S-corporation, and trust income tax projections and returns</li><li>Preparation and review of financial and investment deliverables</li><li>Execute a client service plan on complex engagements and work closely with the Directors in exceeding our client's expectations</li><li>Engage in planned and impromptu financial conversations with clients</li><li>Initiate continuous improvement through leverage of new or existing technology</li><li>Manage workflow of associates and administrative staff in conjunction with Director input</li></ul><p><br></p>
<p>We are looking for a REMOTE Accounts Payable Specialist to join a manufacturing organization in northwest suburbs of Chicago, Illinois. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-paced, high-volume environment and can manage invoice processing with accuracy and consistency. The position supports daily accounts payable operations, including reconciliations and timely case submission, while helping maintain continuity in a largely manual workflow. Experience with <strong>Brightpearl</strong> is appreciated, though candidates with strong accounts payable backgrounds using comparable systems are also encouraged to apply.</p><p><br></p><p>Responsibilities:</p><p>• Process a high volume of vendor invoices each day while maintaining accuracy in data entry, account coding, and payment preparation.</p><p>• Review invoices for proper coding and supporting documentation before routing them through the payable workflow.</p><p>• Complete reconciliations and resolve discrepancies to keep records current and vendor balances accurate.</p><p>• Submit payment-related cases and required documentation within established deadlines to support on-time processing.</p><p>• Prepare and assist with ACH transactions and check runs in accordance with internal payment schedules.</p><p>• Organize and manage payable records in a manual environment that relies heavily on folders, email, and detailed tracking.</p><p>• Support the team as a backup resource for Brightpearl-related accounts payable activities when needed.</p><p>• Communicate with internal partners and vendors to address invoice questions, payment status updates, and outstanding issues.</p>
<p>We are looking for a Social Media Specialist in Elk Grove Village, Illinois, to develop and execute social media strategies that increase brand awareness, audience engagement, and lead generation. This Long-term Contract position is ideal for someone who understands how to create content, manage social channels, monitor performance metrics, and optimize campaigns across multiple platforms while aligning social media efforts with broader marketing goals. As the assignment progresses, this person may also contribute ideas for future content development in collaboration with marketing partners.</p><p><br></p><p>Responsibilities:</p><ul><li>Collaborate with marketing leadership to support content strategy and campaign execution.</li><li>Perform basic photo and video editing to optimize content for social platforms.</li><li>Write clear, brand-aligned captions and messaging that support marketing goals and increase engagement across social channels.</li><li>Transform existing materials such as blog articles, website copy, photos, and videos into social posts tailored for LinkedIn, Instagram, and Facebook audiences.</li><li>Schedule and publish content through HubSpot and native platform tools while keeping distribution organized and timely.</li><li>Partner with external creative resources, including freelance videographers, to support future content development initiatives.</li></ul>
<p>Robert Half is seeking a Director of Firm Operations on behalf of a rapidly growing boutique litigation firm. This fully remote leadership opportunity is ideal for an experienced operations professional looking to make a meaningful impact within a dynamic and entrepreneurial environment. The Director of Firm Operations will oversee the firm's day-to-day business functions, including financial reporting, HR and benefits administration, client services, and intake operations, while partnering closely with executive leadership. The ideal candidate is a confident, personable professional with strong business acumen, exceptional communication skills, and a client-first mindset who can maintain and optimize existing processes while enhancing the overall client experience and supporting the firm's continued growth.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage financial reporting, forecasting, budgeting, and vendor relationships.</li><li>Oversee HR functions, including payroll, benefits administration, onboarding, and compliance.</li><li>Serve as a primary point of contact for clients, ensuring proactive communication and exceptional service. </li><li>Manage client intake processes and case management systems. </li><li>Support operational initiatives and collaborate closely with firm leadership. </li></ul><p><br></p>
<p>We are looking for a detail-oriented Customer Experience team member to support high-volume service operations in Illinois. This is a long-term contract position suited for someone who thrives in a fast-paced, metrics-focused setting and can respond confidently to a wide range of customer questions. The role works closely with candidates, clients, and branch teams to resolve concerns, complete service-related transactions, and deliver clear guidance across multiple communication channels.</p><p><br></p><p><strong>-Full Remote Work Hours: (Monday, Tuesday, Friday 7:00am to 6:00pm) (Wednesday, Thursday 12:00pm to 5:00pm)</strong></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Handle a large daily volume of customer interactions while maintaining accuracy, professionalism, and strong response times.</p><p>• Investigate and resolve service and payroll-related questions by drawing on knowledge of branch processes and support functions.</p><p>• Record transactions thoroughly and submit the appropriate documentation when issues require follow-up from payroll operations.</p><p>• Partner with candidates, clients, and branch personnel to address concerns and provide timely updates on open matters.</p><p>• Guide users through available self-service tools, including web-based resources and automated phone options, to improve issue resolution.</p><p>• Explain processing timelines, procedural steps, and practical options so customers and branch teams can make informed decisions.</p><p>• Navigate multiple systems efficiently to research issues, update records, and complete data entry in a high-volume environment.</p><p>• Adapt quickly during unscripted conversations, using sound judgment to respond effectively to a variety of service scenarios.</p>
<p>We are looking for a Customer Service Representative to join a detail-oriented services team in Illinois. This long-term Contract opportunity is well suited for someone who is energized by a high-volume service environment and can provide thoughtful, accurate support to customers, clients, and internal partners. The position calls for strong communication, quick problem-solving, and the ability to manage several systems and tasks at once while maintaining a positive customer experience.</p><p><br></p><p>Customer Service Representative Responsibilities:</p><p>• Respond to a steady flow of inbound service inquiries and provide timely, accurate assistance to candidates, clients, and branch teams.</p><p>• Research payroll-related concerns and general service issues, determine appropriate next steps, and ensure each matter is brought to resolution.</p><p>• Record interactions, process updates, and complete transaction entries across CRM and related systems with close attention to detail.</p><p>• Guide users through available self-service resources and communication channels so they can complete common requests more effectively.</p><p>• Handle both structured and unscripted conversations with professionalism, adjusting communication style to meet each caller’s needs.</p><p>• Coordinate with payroll operations and other internal support teams when issues require escalation or additional review.</p><p>• Manage inbox activity and follow-up tasks to keep service requests organized, current, and moving toward completion.</p><p><br></p><p>If you are interested in this Customer Service Representative opportunity, please submit your resume today!</p>
<p>Our client, a growing software development/SaaS company, is seeking an experienced <strong>Executive Recruiter</strong> to support a high-priority hiring initiative. This individual will act as the sole recruiter and lead full-cycle recruiting efforts for several high-priority positions that are critical to the company’s growth plans and need to be filled by year-end. This contract role is ideal for a candidate with experience recruiting for senior-level technology and business roles within <strong>SaaS, hospitality, retail, or related industries</strong>, and who is comfortable partnering directly with leadership throughout the hiring process.</p><p><br></p><p>Key Responsibilities</p><ul><li>Lead full-cycle recruitment for key, high-impact openings</li><li>Manage recruiting efforts for senior-level positions, including technical and business leadership roles</li><li>Partner closely with HR and executive leadership on hiring strategy and market outreach</li><li>Source, screen, and present qualified candidates in a timely manner</li><li>Drive hiring processes forward with urgency to meet aggressive timelines</li><li>Provide a strong candidate experience while maintaining clear communication with stakeholders</li><li>Offer feedback, guidance, and recruiting insights throughout the search process</li></ul><p><br></p>