We are looking for a dedicated Customer Service Representative to join our team in Elk Grove Village, Illinois. In this contract role, you will play a crucial part in supporting sales operations and ensuring a seamless customer experience. This position is ideal for someone who thrives in a fast-paced environment and enjoys collaborating with others to achieve shared goals.<br><br>Responsibilities:<br>• Provide assistance to outside sales representatives and brokers, ensuring smooth communication and coordination.<br>• Manage customer accounts and oversee the sales pipeline to maintain accurate and timely updates.<br>• Perform data entry tasks and track leads to support the sales team efficiently.<br>• Address customer inquiries and resolve issues promptly to ensure satisfaction.<br>• Work closely with the sales team to improve workflows and optimize processes.<br>• Handle inbound and outbound calls professionally to support customer needs.<br>• Process orders and maintain accurate records in the system.<br>• Respond to customer queries with clarity and professionalism, ensuring a positive experience.
<p>We are looking for a dedicated Customer Service Representative to join our team in Westchester, Illinois. This Contract to permanent position offers an excellent opportunity for individuals with strong communication skills and a commitment to delivering exceptional customer experiences. The role involves handling customer inquiries, resolving issues efficiently, and maintaining an attentive demeanor in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to a high volume of inbound customer calls with courtesy and attention to detail.</p><p>• Address customer concerns, resolve complaints, and provide accurate information about products, services, and policies.</p><p>• Document customer interactions thoroughly and accurately in the organization's system.</p><p>• Escalate complex or unresolved issues to appropriate departments as needed.</p><p>• Strive to meet and exceed performance metrics, including call handling time, resolution rates, and customer satisfaction.</p><p>• Maintain a positive and attentive attitude while interacting with customers and colleagues.</p><p>• Adapt to a fast-paced environment while managing multiple tasks simultaneously.</p><p>• Utilize customer service software and tools to ensure efficient and effective service delivery.</p><p>• Collaborate with team members to improve processes and customer experiences.</p><p><br></p><p>The salary range for this position is $18/hr to $18/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p>
<p>We are looking for a dedicated and personable Customer Service Representative to join our team in Westchester, Illinois. In this Contract to permanent position, you will play a key role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing accurate information about products and services. This role is ideal for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Respond to a high volume of customer calls promptly and courteously, ensuring a positive interaction.</p><p>• Address customer concerns, inquiries, and complaints with empathy and efficiency.</p><p>• Provide detailed and accurate information about company products, services, policies, and procedures.</p><p>• Record and maintain comprehensive documentation of customer interactions in the appropriate system.</p><p>• Escalate complex issues or unresolved matters to the appropriate departments for further assistance.</p><p>• Meet or exceed performance metrics, including call volume, response times, and customer satisfaction ratings.</p><p>• Maintain an attentive and friendly demeanor during all customer interactions.</p><p>• Adapt to varying schedules and shifts as needed to accommodate business demands.</p><p><br></p><p>The salary range for this position is $18/hr to $18/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Westchester, Illinois. This Contract to permanent position offers an opportunity to showcase your communication and problem-solving skills in a fast-paced, customer-focused environment. The role involves managing customer inquiries, resolving issues efficiently, and ensuring satisfaction through attentive and empathetic interactions.</p><p><br></p><p>Responsibilities:</p><p>• Handle a high volume of incoming customer calls with attentiveness and courtesy.</p><p>• Address and resolve customer questions, concerns, and complaints in a timely and empathetic manner.</p><p>• Provide detailed and accurate information about products, services, and company policies.</p><p>• Maintain thorough documentation of all customer interactions in company systems.</p><p>• Escalate complex or unresolved issues to the appropriate department or team.</p><p>• Strive to meet or exceed daily performance targets, including call handling metrics and customer satisfaction goals.</p><p>• Exhibit a positive and attentive demeanor while representing the company.</p><p>• Adapt to scheduled shifts and maintain flexibility to meet business needs.</p><p><br></p><p>The salary range for this position is $18/hr to $18/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p>
We are looking for a dedicated and empathetic Customer Service Representative to join our team on a long-term contract basis. Based in Chicago, Illinois, this position involves providing exceptional support to members and ensuring their inquiries are resolved efficiently. As part of a non-profit organization, you will play a vital role in delivering service excellence while utilizing your expertise in call center operations.<br><br>Responsibilities:<br>• Respond to inbound calls with professionalism and empathy, addressing member inquiries effectively.<br>• Accurately document call details and input data into the system using web-based tools.<br>• Provide members with clear information regarding policies, procedures, and next steps.<br>• Offer guidance on best practices and required documentation to support member needs.<br>• Utilize software such as SharePoint and Microsoft Office Suite to manage and organize member data.<br>• Collaborate with team members to ensure seamless communication and resolution of member issues.<br>• Maintain high standards of attendance, professionalism, and attention to detail.<br>• Adhere to organizational policies and procedures while delivering exceptional customer service.<br>• Complete all onboarding requirements as part of the hiring process.<br>• Perform other duties as assigned to support the team and organization.
We are looking for a dedicated and bilingual Spanish/English Customer Service Worksite Representative to join our dynamic team in Chicago, Illinois. This is a long-term contract position requiring strong communication skills and the ability to provide exceptional service to policyholders. As part of a growing organization with over 100 years of success in the insurance industry, you will play a vital role in ensuring customer satisfaction and operational efficiency.<br><br>Responsibilities:<br>• Assist policyholders by providing accurate information about insurance products and policy statuses.<br>• Respond to inquiries regarding claims services and intake-related issues with professionalism and empathy.<br>• Perform basic technical troubleshooting to support customers with self-service tools.<br>• Facilitate transfers to the sales team to drive revenue growth.<br>• Handle claim intake processes effectively and in accordance with company standards.<br>• Consistently meet or exceed departmental performance metrics, including quality, average handle time, and other KPIs.<br>• Participate in training and mentorship programs to support representatives in entry-level roles.<br>• Collaborate with leadership to identify and support process improvements.<br>• Represent the organization's values, such as empathy, problem-solving, and ownership, during customer interactions.<br>• Adapt to various shifts within operational hours as required.
<p>We are is seeking a dedicated <strong>Service Specialist</strong> to join our client's fast-paced, high-energy team. The Service Specialist plays a vital role in supporting one of our Insurnace Provider clients. After implementation, you'll serve as initial contact, resolving client needs and building positive relationships with various stakeholders, including our sales team, employer groups, and internal partners.</p><p>This role combines administrative support with a strong focus on relationship management, communication, and problem-solving. While this is not a sales position, you will be supporting the sales team and their clients. We're looking for someone with strong customer-facing skills and an insurance background is a plus, especially with group worksite insurance.</p><p><br></p><p>Responsibilities:</p><ul><li>Act as the first point of contact for all incoming employer-client and agent calls and emails.</li><li>Handle and triage a variety of requests, including policyholder terminations, providing invoices and payment status updates, running reports, and assisting with policy research and demographic corrections.</li><li>Serve as a liaison between external clients and internal colleagues, ensuring timely follow-up on all inquiries.</li><li>Maintain accurate and detailed documentation of all client interactions and account updates within our systems, primarily Salesforce.</li><li>Meet or exceed departmental standards for customer satisfaction and quality.</li><li>Handle ad hoc requests and other duties as assigned.</li></ul>
We are looking for an experienced Service Specialist to join our team in Chicago, Illinois. This long-term contract position involves providing comprehensive post-implementation support to clients, ensuring their needs are addressed efficiently and improving overall satisfaction. The ideal candidate will excel at building strong relationships with stakeholders, managing administrative tasks, and delivering exceptional service.<br><br>Responsibilities:<br>• Offer prompt and detail-oriented support to clients, addressing inquiries and resolving issues to enhance client satisfaction.<br>• Maintain accurate and up-to-date customer records by updating administrative systems and documenting policyholder interactions.<br>• Develop trust-based relationships with internal teams, employer groups, and external stakeholders to foster collaboration.<br>• Execute administrative tasks effectively, including premium billing and account updates, ensuring compliance with company policies.<br>• Meet or exceed departmental standards for quality, customer satisfaction, and key performance indicators (KPIs).<br>• Identify and address issues proactively, implementing remediation strategies and escalating concerns when necessary.<br>• Utilize critical thinking and problem-solving skills to manage diverse client needs and deliver tailored solutions.<br>• Collaborate with cross-functional teams to ensure seamless service delivery and support sales efforts.<br>• Apply project management principles to organize and prioritize work across multiple functions.<br>• Perform additional duties as assigned to support organizational goals.
We are looking for a dedicated Account Coordinator to join our team in Broadview, Illinois. In this role, you will act as a vital link between customers, sales representatives, and internal departments, ensuring smooth and efficient order processing for airline catering clients. This position is ideal for someone with a strong customer service background who thrives in a fast-paced environment.<br><br>Responsibilities:<br>• Manage and update customer orders, verify product availability, and oversee any changes to orders.<br>• Coordinate with warehouse, delivery, and procurement teams to ensure accurate and timely fulfillment.<br>• Monitor open orders, track progress, and ensure customer requests are addressed promptly.<br>• Respond to product inquiries, manage backorders, and suggest appropriate substitutions when necessary.<br>• Maintain detailed customer records and assist with updates to pricing and product information.<br>• Provide administrative support to sales representatives, including follow-ups on customer satisfaction.<br>• Utilize Microsoft Dynamics GP to streamline order management and ensure accurate data handling.<br>• Analyze inventory levels and collaborate with procurement teams to optimize stock availability.<br>• Handle inbound inquiries related to product details, pricing adjustments, and account management.<br>• Ensure a high level of customer satisfaction by addressing concerns and resolving issues efficiently.
<p>We are looking for an experienced Event Manager to join our team in Chicago, Illinois, on a long-term contract basis. In this role, you will oversee corporate events, ensuring smooth execution and exceptional guest experiences. This position requires strong organizational skills, adaptability, and the ability to manage diverse aspects of event planning and coordination.</p><p><br></p><p>Responsibilities:</p><p>• Lead the planning and execution of corporate events, ensuring all logistical and operational aspects are managed effectively.</p><p>• Coordinate with catering services to arrange and manage food and beverage needs during events.</p><p>• Oversee room setups, including arranging furniture and ensuring venue readiness.</p><p>• Build and maintain strong relationships with members and partners, addressing their needs with attention to detail.</p><p>• Manage audio-visual requirements, including preparing slide decks and ensuring technical setups run smoothly.</p><p>• Collaborate with the Corporate Events team to ensure seamless communication and execution of event plans.</p><p>• Provide day-of support, including guest check-ins, printing name badges, and addressing any immediate concerns.</p><p>• Utilize tools such as Office Suite, Teams, and event management platforms to streamline planning and operations.</p><p>• Contribute to business development efforts by identifying opportunities for growth and partner engagement.</p><p>• Ensure compliance with dress codes and high standards during events.</p>
<p>Our client, a supplier in the U.S. is looking for a detail-oriented and motivated Sales Support Analyst to provide essential support to their sales and supply chain operations in Rosemont, Illinois. In this role, you will collaborate with cross-functional teams to contribute to efficient supply planning, data analysis, and customer service enhancements. This is an exciting opportunity to work in a dynamic environment where your analytical skills and organizational abilities will play a key role in driving operational success. This position is 100% on-site and offers a salary range, based on experience, of $60,000-$70,000 annually plus benefits.</p><p><br></p><p>Responsibilities:</p><p>• Plan and coordinate supply and order mapping to ensure efficient distribution.</p><p>• Design and maintain insightful reports to track customer ordering patterns and trends.</p><p>• Collaborate with sales, supply chain, and customer service teams to enhance communication and operational alignment.</p><p>• Develop and manage dashboards to support sales, operations, and supply chain decision-making.</p><p>• Actively participate in weekly meetings to discuss ongoing projects and address challenges.</p><p>• Analyze data to identify trends and provide actionable insights for improving processes.</p><p>• Support the development of key performance indicators (KPIs) and monitor progress.</p><p>• Assist with additional tasks and responsibilities as assigned to support team objectives.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Chicago, Illinois. In this long-term contract role, you will provide technical assistance to users, ensuring smooth operations and efficient problem resolution. This is an excellent opportunity for individuals with strong communication skills and a passion for delivering exceptional support.<br><br>Responsibilities:<br>• Record detailed information about reported issues, including root cause analysis and resolutions, in the ticket management system.<br>• Respond to and manage support tickets submitted through various channels, such as text messages, web portals, and phone calls.<br>• Assist users in locating information and resolving technical inquiries effectively.<br>• Provide timely troubleshooting for hardware, software, and connectivity problems.<br>• Adhere to established processes and workflows to ensure consistent support delivery.<br>• Collaborate with team members to identify patterns in recurring issues and contribute to long-term solutions.<br>• Maintain a high level of client satisfaction by addressing concerns promptly and professionally.<br>• Utilize customer support tools, such as Zendesk, to track and manage service requests.<br>• Deliver technical guidance to users with varying levels of expertise.<br>• Stay updated on system changes and enhancements to provide accurate support.
<p>On behalf of our client we are looking for a Front Desk Coordinator to join their team in Frankfort, Illinois. This role is essential in providing administrative support and ensuring smooth day-to-day operations. The ideal candidate will excel in customer service, organization, and multitasking in a fast-paced environment.</p><p><br></p><p>Compensation: $20-$25 an hour </p><p>Benefits: Medical, Dental, Vision, 401k, PTO</p><p>Hours of operations are flexible </p><p><br></p><p>Responsibilities:</p><p>• Manage filing systems, and organize digital records.</p><p>• Respond to client inquiries about forms, deadlines, and procedures.</p><p>• Develop and refine communication materials, including templates, worksheets, and formal letters.</p><p>• Prepare and distribute documentation.</p><p>• Assist tax office staff with administrative tasks.</p><p>• Greeting visitors and managing front desk activities.</p><p>• Schedule and manage appointments.</p>
<p>Our client is looking for a dedicated Operations Manager to oversee the daily activities of their small distribution center in Sugar Grove, Illinois. This role is essential for ensuring efficient workflows, managing teams, and maintaining high standards in shipping, receiving, and customer service. As a key member of the team, you will collaborate closely with leadership while driving operational success and fostering a productive work environment. This position is 100% on-site and offers a salary of $85,000 + a full, generous benefits package.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily operations of the distribution center, ensuring smooth workflows and optimal efficiency.</p><p>• Supervise and provide guidance to a team of customer service representatives, warehouse staff, and managers.</p><p>• Oversee inbound and outbound shipments, ensuring timely delivery to customers across the nation.</p><p>• Implement strategies to improve warehouse processes, focusing on safety, cost-effectiveness, and performance.</p><p>• Monitor inventory levels to guarantee accurate receiving, storage, and dispatch of products.</p><p>• Facilitate communication between warehouse staff, customer service teams, and senior leadership to ensure alignment.</p><p>• Ensure compliance with company policies, safety standards, and regulatory requirements within the facility.</p><p>• Track and analyze performance metrics related to shipping, delivery, inventory, and overall productivity.</p><p>• Lead recruitment, training, and development initiatives to build a motivated and efficient team.</p><p>• Address operational challenges and customer concerns with effective problem-solving and decision-making.</p>
<p>We are looking for a knowledgeable and detail-oriented Project Accountant to join our team in Chicago, Illinois. In this role, you will play a key part in managing financial operations, ensuring compliance, and supporting the organization’s goals. The ideal candidate will bring expertise in accounting practices and a strong background in the design and construction industry.</p><p><br></p><p>Salary: up to $95k</p><p>Benefits: Medical, dental, vision, 401k, PTO</p><p><br></p><p>Responsibilities:</p><p>• Prepare and analyze financial statements, ensuring accuracy and compliance with established guidelines.</p><p>• Manage project accounting processes, including cost tracking and revenue recognition.</p><p>• Utilize Deltek Vantagepoint software to streamline accounting operations and reporting.</p><p>• Collaborate with teams across the organization to provide financial insights and support decision-making.</p><p>• Oversee accounts payable and receivable, ensuring timely processing and reconciliation.</p><p>• Conduct regular audits and reviews to maintain the integrity of financial records.</p><p>• Develop and maintain effective relationships with stakeholders to address financial inquiries and provide solutions.</p><p>• Monitor budgets and forecasts to identify trends and recommend adjustments.</p><p>• Assist in preparing tax filings and ensuring compliance with relevant regulations.</p><p>• Support continuous improvement initiatives to enhance accounting processes and systems.</p>
<p>Our client is looking for a dedicated and detail-oriented Office Manager to oversee daily administrative operations in Villa Park, Illinois. This position offers a contract-to-permanent opportunity with the potential for long-term growth. The ideal candidate will excel at managing office tasks, providing exceptional customer service, and handling financial transactions with accuracy and integrity. This is a part time position. Hours are Monday and Friday from 12-7PM and Saturday and Sunday from 10AM-6PM. Weekend hours are mandatory. </p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service by assisting merchants and vendors with inquiries and resolving issues promptly.</p><p>• Process rent payments from merchants using credit cards, Zelle, and cash, ensuring all transactions are accurately recorded.</p><p>• Maintain and update spreadsheets and lists by performing precise data entry tasks.</p><p>• Organize and manage office supplies, as well as sort and distribute mail efficiently.</p><p>• Assist management with event planning, billing operations, and document preparation.</p><p>• Monitor and document weekend bar sales to ensure accurate financial tracking.</p><p>• Support the office staff by handling clerical tasks and ensuring smooth day-to-day operations</p>
We are looking for a skilled Payroll Analyst to join our team in Elgin, Illinois. This is a Contract-to-Permanent position within the education sector, offering an excellent opportunity to showcase your payroll expertise while contributing to a dynamic and collaborative environment. The ideal candidate will excel in managing payroll processes, ensuring compliance, and delivering outstanding customer service to both employees and external stakeholders.<br><br>Responsibilities:<br>• Provide exceptional customer service by addressing inquiries and educating employees and external stakeholders on payroll policies, laws, and agreements.<br>• Troubleshoot and resolve issues within HR, payroll, and time & attendance systems, maintaining accurate and reliable data.<br>• Process bi-weekly batch imports for faculty contracts, including adjustments and balancing contract amounts.<br>• Reconcile and submit files to the State University Retirement System, conducting research and calculations for adjustments as needed.<br>• Develop and publish payroll-related updates and resources on web-based communication platforms.<br>• Prepare and distribute quarterly and year-end payroll reports, ensuring accuracy and compliance with tax filing deadlines.<br>• Respond to requests for payroll-related information or documentation from internal and external parties.<br>• Audit payroll transactions for accuracy and adherence to legal, policy, and union contract standards.<br>• Serve as the acting Senior Director during their absence and provide backup support to the Payroll Specialist during peak workloads.<br>• Identify and implement improvements to payroll system processes to enhance efficiency and effectiveness.
<p>We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Rockford, Illinois. In this role, you will provide essential support across various administrative functions, ensuring smooth operations and organizational efficiency. The ideal candidate will possess strong organizational skills, a proactive approach to problem-solving, and the ability to manage multiple tasks effectively.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage daily administrative tasks, including emails, scheduling, and filing</li><li>Handle incoming calls and inquiries with professionalism and efficiency</li><li>Prepare reports, spreadsheets, and other documents as needed</li><li>Accurately enter data into various databases and spreadsheets</li><li>Identify and correct data entry errors</li><li>Maintain data files and ensure data integrity</li><li>Assist with data entry projects as needed</li><li>Uphold confidentiality and manage sensitive information responsibly</li><li>Provide excellent customer service and maintain a welcoming office environment</li><li>Creating and maintaining accurate sensitive employee and company records and gathering all related documentation and key details</li><li>Participate in the execution of HR-related projects and continuous improvement initiatives</li></ul><p><br></p>
We are looking for a dedicated Credit and Collections Specialist to join our team in Skokie, Illinois. In this Contract to permanent position, you will play a key role in managing credit assessments, ensuring timely payments, and overseeing accounts receivable reporting. This role requires a proactive individual with strong analytical and communication skills to support the organization’s financial health.<br><br>Responsibilities:<br>• Follow up with clients to encourage timely payments and resolve outstanding balances.<br>• Process, update, and manage information related to credit applications.<br>• Review and adjust customer credit limits, ensuring compliance with company policies.<br>• Assist with customer account clean-up and maintain accurate records.<br>• Support the Treasury team by providing insights on accounts receivable status.<br>• Address and resolve credit card chargebacks promptly, including submitting required documentation.<br>• Contribute to month-end reporting for accounts receivable and support balance sheet reconciliations.<br>• Monitor business trends and develop actionable metrics for accounts receivable.<br>• Collaborate with team members to improve collection processes and maintain strong customer relationships.
<p>Generate and distribute customer invoices in accordance with contract terms</p><p>Monitor aging reports and follow up on outstanding balances</p><p>Investigate and resolve payment discrepancies, including deductions and chargebacks</p><p>Apply payments accurately to customer accounts and reconcile daily receipts</p><p>Collaborate with internal departments (Sales, Customer Service, Logistics) to resolve disputes</p><p>Maintain customer records and update contact/payment information</p><p>Prepare AR reports, including aging summaries and collection forecasts</p><p>Support month-end close activities and audit requests</p><p>Ensure compliance with company policies and accounting standards</p><p>Salary: $55,000 - $65,000</p><p>Benefits: Medical, Dental, Vision, 401k</p>
<p>We are looking for an Accounts Payable Clerk to join our team near Oakbrook, Illinois. This role is essential in maintaining accurate financial records and supporting efficient payment processes within a dynamic manufacturing environment. The ideal candidate will bring a hands-on approach to managing accounts payable and receivable while ensuring compliance with internal controls and tax documentation requirements.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and organize invoices and related documents for timely processing.</p><p>• Verify transaction details and schedule payments to vendors.</p><p>• Obtain necessary approvals for invoice payments, both individual and batch processing.</p><p>• Build and maintain strong vendor relationships while addressing payment inquiries.</p><p>• Set up and update vendor profiles in the system, including managing W-9 forms and payment terms.</p><p>• Assist with 1099 preparation and ensure vendor compliance with tax requirements.</p><p>• Process payments via checks, electronic systems, or wire transfers as appropriate.</p><p>• Monitor and follow up on overdue accounts receivable balances.</p><p>• Reconcile vendor and customer statements and resolve discrepancies promptly.</p><p>• Support month-end and year-end closing processes, including account reconciliations and accruals.</p><p>Full benefits package and PTO.</p>
<p><em>The salary range for this position is $220,000-$250,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Director of Corporate Accounting position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1) The pay rates are above what their top competitors pay their employees</p><p>2) They have higher bonus structures</p><p>3) There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4) The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5) And more…</p><p><br></p><p><strong>Job Description:</strong></p><p>The primary responsibility of this position is the oversight of a team of professionals and their assigned processes within the monthly and quarterly close process. This includes oversight of the accounting processes executed by the team, as well as additional deliverables that the team provides to others within the organization. Additionally, the Director is expected to serve as the primary customer service point of contact for the Business Unit Finance groups that are supported by their team and to proactively engage them in strategic discussions as to how to improve the level of corporate accounting’s service in the organization.</p><ul><li>Manage the monthly close process to ensure completeness and accuracy of the corporate general ledger, including the accounting for our loyalty program, commercial services, insurance, management and franchise fees, compensation, debt, and accounts receivable.</li><li>Review of quarterly and annual external reporting schedules.</li><li>Identify and drive improvements in processes in the organization that will result in greater efficiencies as well as decrease exposure to financial misstatements.</li><li>Establish and implement development plans for all team members and monitor the performance of the team members against established goals.</li><li>Field and resolve questions from management and internal/external auditors.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Mettawa, IL. In this long-term contract position, you will play a crucial role in managing financial transactions, ensuring accuracy in billing, and facilitating timely collections. This opportunity is ideal for someone with strong organizational skills and a solid understanding of accounts receivable processes.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts receivable transactions with a high level of accuracy.</p><p>• Oversee commercial collections to ensure timely payments and address any discrepancies.</p><p>• Apply cash payments accurately to customer accounts and reconcile any variances.</p><p>• Monitor and follow up on outstanding invoices to maintain healthy cash flow.</p><p>• Collaborate with internal teams to streamline billing functions and resolve issues.</p><p>• Utilize Microsoft Excel to create formulas and analyze financial data effectively.</p><p>• Prepare and maintain detailed financial reports for management review.</p><p>• Ensure compliance with company policies and regulations in all accounts receivable activities.</p><p>• Provide exceptional customer service to clients regarding billing inquiries and payment processing.</p>
<p><em>The salary range for this position is $90,000-$110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Senior Accountant position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1) The pay rates are above what their top competitors pay their employees</p><p>2) They have higher bonus structures</p><p>3) There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4) The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5) And more…</p><p><br></p><p><strong><u>Job Responsibilities</u></strong></p><ul><li>Participate in global and segment-level finance groups to complete project</li><li>Perform ad hoc value-added analyses, and provide forward-looking insight and decision support</li><li>Compile and analyze the monthly, quarterly and year-end consolidated reporting packages and supporting schedules for senior leadership</li><li>Review and consolidate monthly P& L variance commentary to provide enhanced management reporting that includes meaningful and actionable insights</li><li>Report on Key Performance Indicators (KPI’s) to measure progress of Company against stated short-term and long-term goals</li><li>Help establish a reporting rhythm with Segment leaders in an effort to strengthen our ability to track and monitor updates to quarterly performance expectations</li><li>Contribute to the preparation of presentation materials for the Board of Directors and executive leadership</li><li>Play a key role in the development of the quarterly Operating Reviews to Global CFO, including enhancement of reporting through development of metrics that will provide management with internal and external drivers impacting financial and operational performance</li><li>Participate in the development and distribution of best practices, process documentation, and user support materials for data management tools</li><li>Demonstrate high level of customer service with business leadership and finance team</li><li>Collaborate with team to share and improve technical skills</li></ul>
<p><em>The salary range for this position is $75,000-$80,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Spring will be here before you know it! Want to be with a company that will ensure you get to enjoy the warm weather when it gets here? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Position</strong></p><p>This role reports into the Finance Manager and is responsible for providing lead accounting support for our accounting function. This position contributes to our financial health through responsibilities that include: lead for new contract setup; accounts receivable lead for the company, and accounting system and work process training for the accounting and payroll team. </p><p><br></p><p><strong>Responsibilities and core functional areas</strong></p><ul><li>New contract setup and maintenance in our accounting systems including dissemination of new contract info to the rest of the accounting team.</li><li>Responsibility for centralized system-wide accounts receivable, ensuring that invoicing and receivable functions are administered with best practices.</li><li>In collaboration with the accounting manager, provide budget system inputting and reporting, as well as updates as needed.</li><li>Liaison between internal program managers, billing departments and government contract managers. </li><li>Responsibility for accounting and reporting for joint venture and sub-contractor partnerships, ensuring that timely payable and receivable processes occur, in close cross-functional working relationship with the Finance Manager.</li><li>Prepare documents for auditing as needed. Identify and prevent gaps in processing using technology, team-based work processes and the use of reporting.</li><li>Provide excellent customer service and follow up, both internally to MEL and externally with our outside partners.</li><li>Using our financial systems, Excel and other accounting tools and software, analyze trends and create reports as needed.</li><li>Other projects as assigned.</li></ul><p><br></p>
