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107 results for Customer Service in Schaumburg, IL

Customer Service Representative -Producer Services
  • Chicago, IL
  • remote
  • Temporary
  • 20.57 - 21.95 USD / Hourly
  • <p><br></p><p> Job Hours of operation 7:30am-8:00pm central time </p><p> Job Schedule-Some Saturday hours may be required. </p><p> Job Schedule-five days on site. </p><p> TEMP TO PERM </p><p> bilingual is a plus but not required </p><p> Job Hours-40 hours </p><p> Interview process- 1 Interview - Onsite/WEBEX </p><p><br></p><p>A top tier insurance company is seeking a Producer Service Representative to join our fast-paced high energy growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working talented professionals! </p><p><br></p><p> JOB SUMMARY </p><p> The Producer Service Center Representative is responsible for addressing escalated customer service concerns inquiries and activities. The Producer Service Center Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Producer Service Center Representative he/she is responsible for creating a positive customer experience through professionalism amicability and knowledge of the company products and systems. </p><p><br></p><p> RESPONSIBILITIES </p><p> - Demonstrate consistent good quality and performance results. </p><p> - Provide consistent service that is customer focused and professional. </p><p> - Supporting Field Sales agents with insurance product information </p><p> - Assist with basic technical troubleshooting </p><p> - Be able confident and capable to handle all new business underwriting claim and compensation situations. </p><p> - Learn soft skills while communicating with customers </p><p> - Focus on customers' needs and develops a customer centric approach in servicing customers needs. </p><p> - Consistently meets or exceeds expectations for departmental standards related to quality average handle time auxiliary time after call work customer satisfaction and other KPIs. </p><p> - Exhibits and practices the Organizations Common Purposes and Shared Traits. Understands organizational objectives supports process improvements and provides feedback to leadership. </p><p> - Learn all policy product lines all procedures for the core and worksite calls. </p><p> - Provides support for business partners as needed. </p><p> - Represents the company tenants: Personal Connection Empathy Problem-Solving and Ownership. </p><p><br></p><p> </p><p> </p>
  • 2025-08-12T18:04:05Z
Project Manager
  • Chicago, IL
  • onsite
  • Temporary
  • 23.75 - 32.00 USD / Hourly
  • <p>We are looking for an experienced Event Manager to join our team in Chicago, Illinois, on a long-term contract basis. In this role, you will oversee corporate events, ensuring smooth execution and exceptional guest experiences. This position requires strong organizational skills, adaptability, and the ability to manage diverse aspects of event planning and coordination.</p><p><br></p><p>Responsibilities:</p><p>• Lead the planning and execution of corporate events, ensuring all logistical and operational aspects are managed effectively.</p><p>• Coordinate with catering services to arrange and manage food and beverage needs during events.</p><p>• Oversee room setups, including arranging furniture and ensuring venue readiness.</p><p>• Build and maintain strong relationships with members and partners, addressing their needs with attention to detail.</p><p>• Manage audio-visual requirements, including preparing slide decks and ensuring technical setups run smoothly.</p><p>• Collaborate with the Corporate Events team to ensure seamless communication and execution of event plans.</p><p>• Provide day-of support, including guest check-ins, printing name badges, and addressing any immediate concerns.</p><p>• Utilize tools such as Office Suite, Teams, and event management platforms to streamline planning and operations.</p><p>• Contribute to business development efforts by identifying opportunities for growth and partner engagement.</p><p>• Ensure compliance with dress codes and high standards during events.</p>
  • 2025-08-21T15:24:41Z
Bilingual Spanish/English-Loyalty Services Representative
  • Chicago, IL
  • onsite
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • We are looking for a Bilingual Spanish/English Loyalty Services Representative to join our team in Chicago, Illinois. In this role, you will provide exceptional support to policyholders, leveraging your communication skills to address inquiries and resolve issues effectively. This is a long-term contract position with opportunities for growth and development.<br><br>Responsibilities:<br>• Deliver outstanding customer service to policyholders through inbound and outbound calls, addressing inquiries and resolving service or claims-related issues.<br>• Assist customers who wish to cancel their insurance policies by highlighting product benefits and finding solutions to retain them.<br>• Collect and process premium payments, including past due amounts, while ensuring accurate data entry across multiple applications.<br>• Provide clear instructions and set expectations for policyholders, ensuring their needs are met.<br>• Consistently achieve departmental performance metrics, including quality standards, average handle time, and other KPIs.<br>• Conduct needs analysis assessments to determine policyholder requirements and offer appropriate solutions.<br>• Collaborate with team members and leadership to support process improvements and provide feedback.<br>• Exhibit professionalism and align with organizational values, demonstrating strong leadership traits.<br>• Adapt to various shifts within the designated work schedule as required.<br>• Undertake additional tasks as assigned to support organizational objectives.
  • 2025-08-08T15:44:07Z
Office Assistant
  • Chicago, IL
  • onsite
  • Temporary
  • 17.10 - 19.80 USD / Hourly
  • <p>We are looking for a dedicated and detail-oriented Office Assistant to join our team in Chicago, Illinois. This is a long-term contract position that offers an excellent opportunity to work in a focused environment and contribute to office operations. The ideal candidate will play a key role in ensuring the smooth functioning of administrative tasks and providing exceptional support to staff and visitors.</p><p><br></p><p><strong><u>This position requires a background check and a drug test.</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Serve as the first point of contact by professionally answering inbound calls and greeting visitors.</p><p>• Manage and coordinate catering services and assist with corporate events to ensure seamless execution.</p><p>• Handle document scanning and filing tasks to maintain organized records.</p><p>• Perform various clerical duties such as scheduling meetings, booking appointments, and managing calendars using Microsoft Outlook.</p><p>• Stock and maintain office supplies, including beverages and kitchen essentials, to support daily operations.</p><p>• Collaborate with security personnel to address visitor management and calls.</p><p>• Generate and pull reports using Excel, ensuring accuracy and timeliness.</p><p>• Maintain a well-organized office environment, adhering to business casual or appropriate dress codes as required.</p><p>• Assist with audio-visual setup and support for meetings and presentations.</p><p>• Provide continuity in office operations by learning processes and ensuring reliability throughout the contract duration.</p>
  • 2025-08-22T21:13:54Z
Support Specialist
  • Itasca, IL
  • onsite
  • Contract / Temporary to Hire
  • 24.00 - 28.00 USD / Hourly
  • We are looking for a dedicated Support Specialist to join our team in Itasca, Illinois. In this Contract-to-Permanent position, you will play a key role in ensuring client satisfaction by facilitating onboarding, delivering training, and providing first-tier support. This opportunity is ideal for someone passionate about customer success and skilled in addressing technical and service-related inquiries.<br><br>Responsibilities:<br>• Guide new clients through onboarding processes, providing comprehensive training on the use of the client portal.<br>• Create and enhance training materials, including walkthroughs and video guides, to support effective learning.<br>• Act as the primary point of contact for customer inquiries, researching and delivering clear solutions to address their needs.<br>• Update and maintain client portal environments to ensure accuracy and functionality.<br>• Collaborate with internal teams to address technical issues and enhance the customer experience.
  • 2025-08-14T22:08:45Z
Account Manager
  • Broadview, IL
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 21.50 USD / Hourly
  • We are looking for an attentive and organized Account Manager to join our team in Broadview, Illinois. This Contract to Permanent position offers an exciting opportunity to collaborate with customers, sales representatives, and internal teams to ensure smooth order processing and exceptional client satisfaction. If you thrive in a fast-paced environment and enjoy managing multiple priorities, this role is perfect for you.<br><br>Responsibilities:<br>• Process and update customer orders, ensuring accuracy and confirming product availability.<br>• Collaborate with warehouse, delivery, and procurement teams to coordinate order fulfillment.<br>• Monitor open orders and ensure timely completion of client requests.<br>• Address product inquiries, manage backorders, and suggest substitutions when necessary.<br>• Maintain and update customer records, including pricing and product information.<br>• Provide support to sales representatives and assist with follow-ups on customer satisfaction.<br>• Utilize Microsoft Dynamics GP to manage account information and order processes.<br>• Analyze inventory data to assist with procurement and ensure stock availability.<br>• Handle inbound inquiries related to product details, pricing changes, and account updates.<br>• Contribute to improving customer experience by delivering prompt and attentive service.
  • 2025-08-11T21:44:29Z
Inside Sales Representative
  • Mchenry, IL
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p>We are looking for a dedicated Inside Sales Representative to join our Client team in McHenry, Illinois for a Warehouse Distribution Center. This role is integral to ensuring smooth communication between our operations and customers, while maintaining excellent service standards. The position focuses on building strong relationships with clients and supporting various operational and administrative tasks. </p><p><br></p><p>Compensation: $60k-$65k </p><p>Monday-Friday – Onsite</p><p>7:30am-4:00pm </p><p>Benefits: Medical, and Dental 10 days PTO, 10 paid holidays, 5 sick days</p><p><br></p><p>Responsibilities:</p><p>• Act as the key point of contact for customers, addressing their needs and ensuring satisfaction through effective communication.</p><p>• Develop and maintain long-term relationships with customers by fostering trust and open dialogue.</p><p>• Prepare and issue accurate quotations for new orders based on customer requests.</p><p>• Maintain and update trackers while leading review meetings to ensure operational efficiency.</p><p>• Process customer orders, place internal purchase requests, and monitor on-time delivery performance.</p><p>• Coordinate operations review meetings with customers to address concerns and improve service.</p><p>• Manage inventory levels to balance sufficient supply with the avoidance of excess stock.</p><p>• Schedule and oversee incoming shipments from international sourcing locations and outgoing shipments to customers.</p><p>• Participate in continuous improvement initiatives to enhance operational processes.</p><p>• Assist with warehouse duties</p>
  • 2025-08-07T15:39:17Z
Administrative Assistant
  • Chicago, IL
  • onsite
  • Temporary
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Chicago, Illinois. In this role, you will play a key part in supporting office operations and ensuring smooth daily workflows. This position is ideal for someone with strong organizational skills and a proactive attitude.<br><br>Responsibilities:<br>• Manage inbound calls efficiently, ensuring clear and courteous communication.<br>• Operate and maintain a multi-line phone system to ensure seamless connectivity.<br>• Perform accurate data entry to maintain and organize records.<br>• Create engaging and effective presentations to support team objectives.<br>• Coordinate and schedule meetings, ensuring all logistics are handled effectively.
  • 2025-08-18T19:04:42Z
Desktop Support Analyst
  • Chicago, IL
  • onsite
  • Temporary
  • 20.90 - 23.59 USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in Chicago, Illinois. In this long-term contract role, you will provide technical assistance to users, ensuring smooth operations and efficient problem resolution. This is an excellent opportunity for individuals with strong communication skills and a passion for delivering exceptional support.<br><br>Responsibilities:<br>• Record detailed information about reported issues, including root cause analysis and resolutions, in the ticket management system.<br>• Respond to and manage support tickets submitted through various channels, such as text messages, web portals, and phone calls.<br>• Assist users in locating information and resolving technical inquiries effectively.<br>• Provide timely troubleshooting for hardware, software, and connectivity problems.<br>• Adhere to established processes and workflows to ensure consistent support delivery.<br>• Collaborate with team members to identify patterns in recurring issues and contribute to long-term solutions.<br>• Maintain a high level of client satisfaction by addressing concerns promptly and professionally.<br>• Utilize customer support tools, such as Zendesk, to track and manage service requests.<br>• Deliver technical guidance to users with varying levels of expertise.<br>• Stay updated on system changes and enhancements to provide accurate support.
  • 2025-08-15T14:59:28Z
Front Desk Coordinator
  • Frankfort, IL
  • onsite
  • Permanent
  • 50000.00 - 52000.00 USD / Yearly
  • <p>On behalf of our client we are looking for a Front Desk Coordinator to join their team in Frankfort, Illinois. This role is essential in providing administrative support and ensuring smooth day-to-day operations. The ideal candidate will excel in customer service, organization, and multitasking in a fast-paced environment.</p><p><br></p><p>Compensation: $20-$25 an hour </p><p>Benefits: Medical, Dental, Vision, 401k, PTO</p><p>Hours of operations are flexible </p><p><br></p><p>Responsibilities:</p><p>• Manage filing systems, and organize digital records.</p><p>• Respond to client inquiries about forms, deadlines, and procedures.</p><p>• Develop and refine communication materials, including templates, worksheets, and formal letters.</p><p>• Prepare and distribute documentation.</p><p>• Assist tax office staff with administrative tasks.</p><p>• Greeting visitors and managing front desk activities.</p><p>• Schedule and manage appointments.</p>
  • 2025-08-26T22:35:13Z
Order Entry Clerk
  • Addison, IL
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 20.00 USD / Hourly
  • We are looking for a highly organized and detail-oriented Order Entry Clerk to join our team in Addison, Illinois. This is a Contract-to-permanent role, offering an excellent opportunity for growth within the wholesale distribution industry. The successful candidate will play a key role in ensuring the accurate processing of customer orders and maintaining seamless communication across departments.<br><br>Responsibilities:<br>• Accurately input customer orders into the order management system.<br>• Track and monitor the progress of orders, ensuring timely updates to customers.<br>• Troubleshoot and resolve any issues or delays related to order fulfillment.<br>• Coordinate with sales, warehouse, and other departments to ensure smooth operations.<br>• Maintain detailed and accurate records of all orders and transactions.<br>• Identify and suggest improvements to enhance order entry processes.<br>• Respond to customer inquiries regarding order status and related concerns.<br>• Utilize software tools like Dynamics and Microsoft Outlook effectively for tracking and communication.
  • 2025-08-27T18:59:25Z
Credit and Collections Specialist
  • Skokie, IL
  • onsite
  • Contract / Temporary to Hire
  • 21.00 - 24.00 USD / Hourly
  • We are looking for a dedicated Credit and Collections Specialist to join our team in Skokie, Illinois. In this Contract to permanent position, you will play a key role in managing credit assessments, ensuring timely payments, and overseeing accounts receivable reporting. This role requires a proactive individual with strong analytical and communication skills to support the organization’s financial health.<br><br>Responsibilities:<br>• Follow up with clients to encourage timely payments and resolve outstanding balances.<br>• Process, update, and manage information related to credit applications.<br>• Review and adjust customer credit limits, ensuring compliance with company policies.<br>• Assist with customer account clean-up and maintain accurate records.<br>• Support the Treasury team by providing insights on accounts receivable status.<br>• Address and resolve credit card chargebacks promptly, including submitting required documentation.<br>• Contribute to month-end reporting for accounts receivable and support balance sheet reconciliations.<br>• Monitor business trends and develop actionable metrics for accounts receivable.<br>• Collaborate with team members to improve collection processes and maintain strong customer relationships.
  • 2025-08-21T19:04:12Z
Billing Supervisor
  • Rosemont, IL
  • onsite
  • Permanent
  • 60000.00 - 85000.00 USD / Yearly
  • <p>Robert Half is looking for an experienced Billing Supervisor to oversee and manage a team of billing specialists in the northwest suburbs. This role is essential in ensuring timely, accurate, and efficient billing operations while maintaining compliance with company standards. You will collaborate closely with field offices and specialty service divisions, driving process improvements and supporting audits.</p><p><br></p><p>Responsibilities:</p><p>• Lead, train, and mentor a team of billing specialists, fostering growth and development.</p><p>• Oversee daily billing operations, including timely execution of weekly billing cycles and preparation of manual invoices or credit memos.</p><p>• Ensure billing system processes align with the general ledger and manage customer eBilling platform submissions.</p><p>• Support field offices by resolving billing discrepancies, addressing inquiries, and ensuring compliance with revenue recognition standards.</p><p>• Execute month-end close processes and prepare accounting entries related to revenue, such as accruals and reclassifications.</p><p>• Develop and analyze billing metrics and reports for management, including error rates, cycle times, and volume data.</p><p>• Provide documentation and explanations during audits, ensuring compliance and accuracy.</p><p>• Identify and implement process improvements to enhance billing efficiency and accuracy.</p><p>• Collaborate with other departments to maintain strong working relationships and deliver exceptional customer service.</p><p>• Manage special projects, including system enhancements and month-end tasks, as assigned.</p>
  • 2025-08-11T22:23:56Z
AR/AP Specialist
  • Downers Grove, IL
  • onsite
  • Contract / Temporary to Hire
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a detail-oriented AR/AP Specialist to join our team in Downers Grove, Illinois. This is a Contract-to-Permanent position where you will play a vital role in supporting day-to-day accounting and administrative operations. The ideal candidate thrives in a fast-paced environment, demonstrates exceptional organizational skills, and is eager to contribute to the success of the team.<br><br>Responsibilities:<br>• Process and verify rebates by scanning and entering them into QuickBooks and an electronic filing system.<br>• Manage accounts payable and accounts receivable functions with accuracy and efficiency.<br>• Provide administrative and clerical support to management and other team members as needed.<br>• Perform reception duties, including handling customer inquiries and providing exceptional service.<br>• Generate and analyze reports in QuickBooks for billing purposes and team meetings.<br>• Prepare, proofread, and assemble documents and correspondence as required.<br>• Maintain organized filing systems and ensure timely completion of daily filing tasks.<br>• Follow established business procedure guidelines to ensure compliance and consistency.<br>• Take on additional office-related projects and duties as assigned.
  • 2025-09-02T14:34:05Z
Director of Accounting
  • Chicago, IL
  • onsite
  • Permanent
  • 220000.00 - 250000.00 USD / Yearly
  • <p><em>The salary range for this position is $220,000-$250,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Director of Corporate Accounting position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1)          The pay rates are above what their top competitors pay their employees</p><p>2)          They have higher bonus structures</p><p>3)          There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4)          The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5)          And more…</p><p><br></p><p><strong>Job Description:</strong></p><p>The primary responsibility of this position is the oversight of a team of professionals and their assigned processes within the monthly and quarterly close process. This includes oversight of the accounting processes executed by the team, as well as additional deliverables that the team provides to others within the organization. Additionally, the Director is expected to serve as the primary customer service point of contact for the Business Unit Finance groups that are supported by their team and to proactively engage them in strategic discussions as to how to improve the level of corporate accounting’s service in the organization.</p><ul><li>Manage the monthly close process to ensure completeness and accuracy of the corporate general ledger, including the accounting for our loyalty program, commercial services, insurance, management and franchise fees, compensation, debt, and accounts receivable.</li><li>Review of quarterly and annual external reporting schedules.</li><li>Identify and drive improvements in processes in the organization that will result in greater efficiencies as well as decrease exposure to financial misstatements.</li><li>Establish and implement development plans for all team members and monitor the performance of the team members against established goals.</li><li>Field and resolve questions from management and internal/external auditors.</li></ul><p><br></p>
  • 2025-08-06T16:23:46Z
Staff Accountant
  • Oak Terrace, IL
  • onsite
  • Permanent
  • 80000.00 - 85000.00 USD / Yearly
  • <p><em>The salary range for this position is $80,000-$85,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The two biggest things on people’s minds right now: ‘Busy season is here!’ and ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Join Us on Our Journey</strong></p><p>We are currently looking for <strong>a Staff Accountant Originations and REO </strong>to join our team.</p><p>Reporting to the Controller, Originations, this position is responsible for a wide range of accounting activities, including managing financial transactions and ensuring accurate financial reporting that follows regulations. This role assists with month-end accounting close processes, including processing accounts payable.</p><p>This position is responsible for calculating and verifying Yield Spread Premiums (YSP) and broker referral payments. Additionally, this role reconciles bank accounts and balance sheets, and partners with third parties for audit requests.</p><p> </p>
  • 2025-08-06T14:04:16Z
Sr. Accountant
  • Chicago, IL
  • onsite
  • Permanent
  • 90000.00 - 110000.00 USD / Yearly
  • <p><em>The salary range for this position is $90,000-$110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Senior Analyst - Global Financial Analysis & Planning position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1)          The pay rates are above what their top competitors pay their employees</p><p>2)          They have higher bonus structures</p><p>3)          There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4)          The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5)          And more…</p><p><br></p><p><strong><u>Job Responsibilities</u></strong></p><ul><li>Participate in global and segment-level finance groups to complete project</li><li>Perform ad hoc value-added analyses, and provide forward-looking insight and decision support</li><li>Compile and analyze the monthly, quarterly and year-end consolidated reporting packages and supporting schedules for senior leadership</li><li>Review and consolidate monthly P& L variance commentary to provide enhanced management reporting that includes meaningful and actionable insights</li><li>Report on Key Performance Indicators (KPI’s) to measure progress of Company against stated short-term and long-term goals</li><li>Help establish a reporting rhythm with Segment leaders in an effort to strengthen our ability to track and monitor updates to quarterly performance expectations</li><li>Contribute to the preparation of presentation materials for the Board of Directors and executive leadership</li><li>Play a key role in the development of the quarterly Operating Reviews to Global CFO, including enhancement of reporting through development of metrics that will provide management with internal and external drivers impacting financial and operational performance</li><li>Participate in the development and distribution of best practices, process documentation, and user support materials for data management tools</li><li>Demonstrate high level of customer service with business leadership and finance team</li><li>Collaborate with team to share and improve technical skills</li></ul><p><br></p>
  • 2025-08-20T19:29:20Z
Sr. Accountant
  • Plainfield, IL
  • onsite
  • Permanent
  • 75000.00 - 80000.00 USD / Yearly
  • <p><em>The salary range for this position is $75,000-$80,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Spring will be here before you know it! Want to be with a company that will ensure you get to enjoy the warm weather when it gets here? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Position</strong></p><p>This role reports into the Finance Manager and is responsible for providing lead accounting support for our accounting function. This position contributes to our financial health through responsibilities that include: lead for new contract setup; accounts receivable lead for the company, and accounting system and work process training for the accounting and payroll team. </p><p><br></p><p><strong>Responsibilities and core functional areas</strong></p><ul><li>New contract setup and maintenance in our accounting systems including dissemination of new contract info to the rest of the accounting team.</li><li>Responsibility for centralized system-wide accounts receivable, ensuring that invoicing and receivable functions are administered with best practices.</li><li>In collaboration with the accounting manager, provide budget system inputting and reporting, as well as updates as needed.</li><li>Liaison between internal program managers, billing departments and government contract managers. </li><li>Responsibility for accounting and reporting for joint venture and sub-contractor partnerships, ensuring that timely payable and receivable processes occur, in close cross-functional working relationship with the Finance Manager.</li><li>Prepare documents for auditing as needed. Identify and prevent gaps in processing using technology, team-based work processes and the use of reporting.</li><li>Provide excellent customer service and follow up, both internally to MEL and externally with our outside partners.</li><li>Using our financial systems, Excel and other accounting tools and software, analyze trends and create reports as needed.</li><li>Other projects as assigned.</li></ul><p><br></p>
  • 2025-08-07T14:13:56Z
Sr. AR Accountant
  • Plainfield, IL
  • onsite
  • Permanent
  • 75000.00 - 80000.00 USD / Yearly
  • <p><em>The salary range for this position is $75,000-$85,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong><u>Job Description </u></strong></p><p><br></p><p><strong>Position</strong></p><p>This role reports into the Finance Manager and is responsible for providing lead accounting support for our accounting function. <strong>This position contributes to our financial health through responsibilities that include: lead for new contract setup; accounts receivable lead for the company, and accounting system and work process training for the accounting and payroll team</strong>. This position will have a close working relationship with the accounting, payroll, and finance team members as well as leadership throughout the organization.</p><p> </p><p><strong>Responsibilities and core functional areas</strong></p><ul><li>New contract setup and maintenance in our accounting systems including dissemination of new contract info to the rest of the accounting team.</li><li>Responsibility for centralized system-wide accounts receivable, ensuring that invoicing and receivable functions are administered with best practices.</li><li>In collaboration with the accounting manager, provide budget system inputting and reporting, as well as updates as needed.</li><li>Liaison between internal program managers, billing departments and government contract managers.</li><li>Responsibility for accounting and reporting for joint venture and sub-contractor partnerships, ensuring that timely payable and receivable processes occur, in close cross-functional working relationship with the Finance Manager.</li><li>Prepare documents for auditing as needed. Identify and prevent gaps in processing using technology, team-based work processes and the use of reporting.</li><li>Provide excellent customer service and follow up, both internally to MEL and externally with our outside partners.</li><li>Using our financial systems, Excel and other accounting tools and software, analyze trends and create reports as needed.</li><li>Other projects as assigned.</li></ul><p><br></p>
  • 2025-08-26T22:35:13Z
Accounting Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p><em>The salary range for this position is $120,000 - $140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong>Job Description:</strong></p><p>• Collaborates and shares responsibility for the monthly close process to prepare, or review, financial statements, which encompasses maintaining all accounting records, designing, executing financial controls, and preparing financial reports for management.</p><p>• Analytically reviews monthly reported results against previous periods, plan and forecast to identify unusual activity and/or transactions.</p><p>• Preparation of capital call and distribution calculations and related notices to investors</p><p>• Journal entries to record capital contributions and distributions</p><p>• Oversee the monitoring of investment-in and capital balances, including investor statements and internal rate of return calculations</p><p>• Respond to ad hoc investor requests</p><p>• Prepare wire and ACH payment requests</p><p>• Assist with the development of the investor portal and ongoing monitoring of documents and communications.</p><p>• Supervision of new entity setup and new joint ventures ensuring all Owner/Entity requirements are documented and met.</p><p>• Support the external auditors and tax preparers to assist in their completion of an efficient audit and tax returns of the entities</p><p>• Review of tax returns</p><p>• Oversee the 1099 process and work with external tax preparers to assist in their completion of forms</p><p>• Provides overall support by investigating accounting questions, issues, and judgments and by partnering with team members from other business units to assist with accounting questions.</p><p>• Provide leadership in knowledge, training, and utilization of assigned accounting and investor software.</p>
  • 2025-08-06T13:29:23Z
Tax Manager
  • Oakbrook Terrace, IL
  • onsite
  • Permanent
  • 130000.00 - 150000.00 USD / Yearly
  • <p><em>The salary range for this position is $130,000 - $150,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Tax Manager position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1)          The pay rates are above what their top competitors pay their employees</p><p>2)          They have higher bonus structures</p><p>3)          There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4)          The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5)          And more…</p><p><br></p><p><strong>Job Description:</strong></p><ul><li>Providing timely, high-quality client service that meets or exceeds the expectations of clients, your Client Service Team, and the Tax Team as a whole</li><li>Training, overseeing, and mentoring the members of your Client Service Team</li><li>Reviewing and finalizing individual, gift, fiduciary, and business tax returns and work papers</li><li>Reviewing and finalizing annual tax projections, calculations of estimated tax payments, and the implementation of recommended tax strategies</li><li>Reviewing, finalizing, and presenting long-term tax projections, including identification of tax-reduction strategies for clients and prospective clients</li><li>Maintaining a high level of organization with client data and files, and keeping track of client financial and tax-related transactions</li><li>Interacting directly with clients, responding to questions/concerns and obtaining information necessary for their tax compliance and/or tax strategy work</li><li>Reviewing and finalizing responses to IRS and state agency audits, inquiries, and tax notices and communicating with IRS and state agencies about such audits, inquiries, and tax notices</li><li>Assisting with various administrative responsibilities of the Tax Team</li><li>Reviewing and finalizing tax research projects and developing educational materials for clients, the Tax Team, and the company Team</li><li>Identifying and developing technological and process improvements</li><li>Keeping current on tax rules and regulations at both the federal and state levels</li><li>Ensuring professional development through ongoing education and maintaining accreditation</li><li>Participating in departmental projects</li><li>Serving on departmental committees, as requested</li><li>Reporting to the senior members of your Client Service Team</li></ul><p> </p><p><br></p>
  • 2025-08-11T17:48:53Z
SEC Reporting Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 145000.00 - 150000.00 USD / Yearly
  • <p><em>The salary range for this position is $145,000-$150,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new SEC Reporting Manager. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1)         The pay rates are above what their top competitors pay their employees</p><p>2)         They have higher bonus structures</p><p>3)         There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4)         The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5)         And more…</p><p><br></p><p><strong>Job Description:</strong></p><p>- Supervise key aspects of the SEC and FERC reporting process, including drafting disclosures, processing changes, ensuring accuracy and consistency throughout the document, maintaining quarterly list of disclosure items and coordinating with the printer.</p><p>- Interact with Business Units, Controller's Group, Investor Relations, Treasury, internal and external legal counsel, and the internal and external auditors to accomplish goals and ensure efficiency and effectiveness of information exchange.</p><p>- Research and appropriately apply new accounting pronouncements; benchmark SEC filings from other companies.</p><p>- Complete key financial and disclosure controls to ensure a strong control environment.</p><p>- Assist as appropriate in the supervision of staff accountants, including the review of information prepared to ensure completion of tie-out binders, checklists, etc.</p>
  • 2025-08-01T13:34:11Z
Property Accounting Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p><em>The salary range for this position is $120,000-$140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The two biggest things on people’s minds right now: ‘Street Festival season is here!’ and ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly.  </p><p><br></p><p><strong>Job Description:</strong> </p><ol><li>Main contact for the company who are responsible for the accounting of stabilized properties</li><li>Reviews all the company's deliverables and communicates any applicable adjustments, process changes, and/or improvements</li><li>Responsible for coordination of uploading business plan budgets into Yardi Voyager</li><li>Reviews lease agreements and ensures applicable information is accurately uploaded</li><li>Prepares cash distributions for operating properties not outsourced to the company.</li><li>Reviews quarterly/annual common area expense reconciliations</li><li>Primary liaison with Asset Management team to assist with needs related to new tenants and 3rd party property managers</li><li>Prepares and distributes debt refinancing analysis on an as needed basis</li><li>Responsible for lender reporting in collaboration with Capital Markets team</li></ol><p><br></p>
  • 2025-08-06T13:34:48Z
Client Relationship Specialist
  • Chicago, IL
  • onsite
  • Permanent
  • 85000.00 - 90000.00 USD / Yearly
  • <p><em>The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p> </p><p>You know what’s awesome? Sweater weather. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your holiday season. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><em> </em></p><p><strong>Job Description:</strong></p><p>We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul><p><em> </em></p>
  • 2025-08-06T15:48:56Z
Help Desk Analyst
  • Loves Park, IL
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Help Desk Analyst to join our team in Loves Park, Illinois. In this role, you will provide first-level technical support to ensure smooth operations and exceptional service for our users. This is a long-term contract position ideal for someone with a strong customer service mindset and technical troubleshooting skills.<br><br>Responsibilities:<br>• Respond promptly to technical issues reported by users, delivering clear and effective solutions.<br>• Perform password resets and basic account management tasks within Active Directory.<br>• Troubleshoot hardware problems, including printers and desktop systems, to ensure functionality.<br>• Address and resolve software-related issues within a Microsoft Windows 10 environment.<br>• Manage service desk tickets by prioritizing and documenting issues accurately.<br>• Provide guidance and support for basic IT needs, ensuring a user-friendly experience.<br>• Maintain an attentive and approachable demeanor while assisting users with technical concerns.<br>• Collaborate with team members to escalate complex issues and implement solutions effectively.
  • 2025-07-30T21:33:59Z
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