<p>We’re seeking a skilled IT Support Technician (Tier 1-2) to provide support for end users in a dynamic, fast-paced environment for a contract-to-permanent opportunity in Savannah, GA.</p>
We are looking for a skilled IT Infrastructure Administrator to join our team in Savannah, Georgia. This Contract-to-continuous position offers an exciting opportunity to oversee and optimize our technology systems while ensuring their security and reliability. The ideal candidate will play a vital role in managing hardware, software, and network infrastructure, as well as providing exceptional support to users and contributing to the organization's IT strategy.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues to identify and address root causes effectively.<br>• Provide ongoing support and maintenance for existing technology systems and solutions.<br>• Execute proactive updates and improvements to enhance system performance.<br>• Collaborate with team members to improve customer service and satisfaction.<br>• Manage network hardware and equipment, including servers, routers, and storage devices.<br>• Perform server administration tasks such as configuring user accounts, group policies, and security settings.<br>• Monitor system health using management tools, ensuring seamless operation of architecture components.<br>• Address hardware issues in the data center promptly and efficiently.<br>• Operate the help desk by troubleshooting and resolving user-reported issues.<br>• Conduct regular audits of systems, including backups, to ensure data integrity and system reliability.
<p>The IT Administrator will support day-to-day IT operations, including network connectivity, end-user systems, and server environments. This role provides hands-on technical support across Wi-Fi architecture, Windows/Mac devices, printers, and virtual/on-premise servers. The administrator will ensure system uptime, resolve issues quickly, and assist with IT infrastructure improvements.</p>
<p>The Infrastructure and Systems Administrator will support day-to-day IT operations, including network connectivity, end-user systems, and server environments. This role provides hands-on technical support across Wi-Fi architecture, Windows/Mac devices, printers, and virtual/on-premise servers. The administrator will ensure system uptime, resolve issues quickly, and assist with IT infrastructure improvements.</p>
We are looking for a skilled Application Support Specialist to join our team in Savannah, Georgia. This contract-to-permanent position focuses on providing technical assistance and guidance to users, ensuring seamless software operations and optimized application performance. The role requires someone who is adept at troubleshooting, maintaining systems, and delivering valuable training resources to enhance user experience.<br><br>Responsibilities:<br>• Provide comprehensive technical support for software applications and systems to internal users across various departments.<br>• Diagnose and resolve escalated issues related to servers, databases, and mission-critical systems.<br>• Maintain detailed documentation of issues, resolutions, and system performance for future reference.<br>• Research and analyze software products, assisting with customizations to meet organizational needs.<br>• Facilitate testing and validation of new and existing applications to ensure functionality and reliability.<br>• Perform installations, configurations, and desktop-level fixes to address user concerns.<br>• Communicate application updates, issues, and resolutions effectively to stakeholders.<br>• Apply software patches and updates to maintain optimal performance and security.<br>• Design and conduct training sessions and develop user guides to improve software utilization.<br>• Publish updates, FAQs, and other instructional content on the organization’s knowledge portal.
