<p>**100% Contract Position** </p><p> Job Function Details: </p><p> • Oversee all HR functions, including recruitment, onboarding, employee relations, performance management, compensation, benefits, training, compliance, and HR systems. • Lead and develop the HR and Recruitment team of three employees, ensuring departmental goals are met and exceptional service is provided across the organization, including 200 employees across 7 Northern California counties. • Develop and implement effective recruitment, retention, and onboarding strategies aligned with company's mission and staffing needs. • Manage employee relations, workplace investigations, performance improvement plans, and involuntary separations, partnering with the COO and legal counsel as needed. • Develop and maintain HR policies, procedures, and programs that promote employee engagement, accountability, inclusion, and a high-performance culture. • Oversee competitive, equitable, and financially sustainable compensation and benefits programs, including annual market reviews and renewals. • Coach and train managers on employee relations, performance management, recruitment, retention, and effective leadership practices. • Oversee employee evaluations, professional development, and performance management processes. • Ensure compliance with federal, state, and local employment laws, regulations, and reporting requirements. • Oversee workers’ compensation, unemployment insurance, employee leaves, accommodations, personnel records, and HRIS. • Partner with the COO to manage the HR budget and ensure departmental financial accountability.</p>
<p>A nationally recognized and thriving wealth management and advisory firm is seeking a <strong>Vice President of Client Services</strong> to help shape and elevate the client experience across a growing organization.</p><p><br></p><p>This is an opportunity for an experienced client service leader who thrives at the intersection of people leadership, operational excellence, and advisor partnership. You'll play a key role in building high-performing teams, establishing service standards, developing future leaders, and ensuring clients receive a consistent, exceptional experience throughout their relationship with the firm.</p><p><br></p><p>The ideal candidate brings deep experience within an RIA or wealth management environment, extensive people management expertise, and a passion for coaching teams while driving continuous improvement.</p><p><br></p><p>Lead and Develop High-Performing Teams</p><ul><li>Manage and mentor client service professionals and team leaders across multiple locations</li><li>Foster a culture of accountability, ownership, and service excellence</li><li>Coach, develop, and retain top talent through structured feedback and professional development</li><li>Create and deliver training programs that strengthen technical expertise and client service skills</li></ul><p>Elevate the Client Experience</p><ul><li>Establish and maintain service standards that create a consistent client experience across the organization</li><li>Ensure client needs are proactively anticipated and addressed</li><li>Build a service culture where teams act as trusted partners to advisors and clients rather than simply processing requests</li><li>Monitor service metrics and implement improvements that enhance quality and efficiency</li></ul><p>Partner Across the Business</p><ul><li>Collaborate closely with advisors, operations, compliance, technology, and investment teams</li><li>Serve as a trusted resource on client service strategy, workflow design, and operational best practices</li><li>Support advisor onboarding, integration initiatives, and business growth efforts</li><li>Represent the client service organization in cross-functional leadership discussions</li></ul><p>Drive Operational Excellence</p><ul><li>Identify opportunities to streamline processes, improve scalability, and enhance team effectiveness</li><li>Lead strategic initiatives and special projects from planning through implementation</li><li>Leverage data and performance metrics to drive decision-making and continuous improvement</li><li>Help build the infrastructure, playbooks, and processes necessary to support future growth</li></ul><p><br></p>
<p>We are looking for an experienced Human Resources Manager to support employees and leaders across a wide range of people operations in Santa Rosa, California. This role will guide core HR programs including recruitment, onboarding, employee relations, benefits, leave administration, and compliance while helping maintain a positive and well-organized workplace. The ideal candidate brings strong judgment, clear communication, and the ability to manage sensitive matters with professionalism in a fast-paced environment. </p><p><br></p><p><strong>Contact Robyn Rosemon for details: 707.387.0299</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide day-to-day guidance on human resources matters for employees and management, responding to questions and resolving issues in a timely manner.</p><p>• Lead recruiting activities by coordinating the hiring process, screening candidates when needed, and ensuring job descriptions remain accurate and current.</p><p>• Direct the employee onboarding experience from orientation through benefits enrollment, helping employees transition smoothly into the organization.</p><p>• Administer HR policies, procedures, and employee programs while promoting consistent practices across the company.</p><p>• Advise leaders on employee relations concerns, support complaint reviews, and assist with appropriate follow-up and resolution steps.</p><p>• Oversee leave administration, including protected and accommodation-related absences, in accordance with applicable state and federal requirements.</p><p>• Partner with external providers such as staffing agencies and background screening vendors to support recruitment and HR operations.</p><p>• Support payroll and benefits administration, including enrollments, annual changes, and ongoing employee updates.</p><p>• Maintain secure and accurate personnel records, prepare HR reports and presentations, and help ensure compliance with employment regulations and reporting obligations.</p><p>• Contribute to HR projects, policy development, staff meetings, training events, and company-sponsored volunteer participation as needed.</p>