<p>As a Customer Service Specialist, you will serve as a key liaison between our company and its clients, ensuring that every interaction reflects our commitment to excellence. In this role, you will be responsible for addressing inquiries, resolving complex issues, and providing timely, accurate information about our products and services. You’ll play a critical part in client retention by fostering positive, professional relationships, managing customer expectations, and offering solutions that best meet their needs. This position requires excellent communication skills, a proactive attitude, and the ability to adapt to a dynamic environment. You will collaborate closely with internal teams to deliver seamless service and continuously seek ways to enhance the customer experience.</p>
<p><strong>Client Service Specialist</strong></p><p>A growing wealth management firm is seeking an experienced <strong>Client Service Specialist</strong> to join our team. This role is primarily back-office and administrative, with some client interaction via email and phone. You’ll support approximately 200 client relationships and collaborate across departments to ensure exceptional service.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Manage client requests such as account openings, transfers, ACH processing, and document execution.</li><li>Communicate with clients and custodians to resolve operational inquiries.</li><li>Prepare reports and assist with meeting materials using CRM and portfolio management systems.</li><li>Contribute to quarterly reporting and help improve client service processes.</li><li>Maintain accurate client data and ensure compliance with firm procedures.</li></ul><p><strong>Why Join Us</strong></p><ul><li>Competitive salary and benefits (medical, dental, vision).</li><li>401(k) with matching after 6 months.</li><li>Generous PTO: 3 weeks vacation plus separate sick days.</li><li>Collaborative team environment with opportunities to improve processes and client experience.</li></ul><p><strong>Interested?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
<p>Our Concord client is seeking a highly detailed billing, receivables and customer service specialist with Tyler Munis software experience. Additionally, having</p><p>gone trough a system conversion or upgrade is highly desirables. Ability to post and reconcile receivables, place follow up calls on past due, and manage a busy</p><p>desk during a time of transition.</p><p><br></p><ul><li>Generate and distribute utility bills using Tyler ERP software based on meter readings and service data</li><li>Process payments, post transactions, and reconcile daily receipts within the ERP system</li><li>Maintain customer account information, including setting up new accounts, updating contact details, and processing service changes</li><li>Respond to customer inquiries regarding bills, payments, and account activity in a prompt and courteous manner</li><li>Research and resolve billing discrepancies and assist with collections while maintaining confidentiality</li><li>Prepare routine and ad hoc reports from Tyler ERP for management or external auditors</li><li>Coordinate with field staff to verify meter readings and service changes</li><li>Ensure all billing procedures comply with organizational policies and regulatory standards</li><li>Assist in month-end closings and other accounting support tasks as needed</li></ul><p> </p>
<p>The Community Programs Specialist supports the Community Programs Department in implementing the Community Supports Fund, focusing on various grants. This position provides administrative and operational support, guiding eligible organizations through the grant process and ensuring compliance with requirements.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct outreach for grant opportunities, including distributing materials and following up via phone or email.</li><li>Provide technical assistance to applicants for troubleshooting grant application issues.</li><li>Assess and review submitted applications for completeness, accuracy, and compliance with requirements.</li><li>Coordinate liability insurance documentation and liaise with internal compliance teams to verify requirements.</li><li>Support the external review process for grant applications, tracking reviewer progress and coordinating deliberation meetings.</li><li>Maintain detailed records of applications, communications, and applicant assistance.</li><li>Collaborate with internal teams to streamline processes and resolve applicant queries.</li><li>Help develop and update grant-related materials, FAQs, and training resources.</li><li>Perform other administrative and program support tasks, as needed.</li></ul>
<p>The Bilingual Spanish Customer Service Representative plays a vital role in delivering exceptional client experiences in both English and Spanish. In this position, you will handle a variety of customer interactions, including questions about products, order processing, returns, and troubleshooting. Your ability to communicate clearly in both languages will help you resolve issues efficiently while building rapport with clients from diverse backgrounds. You’ll be expected to document all interactions in the company’s systems, collaborate with teams to solve complex problems, and contribute ideas for process improvements. Adaptability, empathy, and a customer-first mindset are essential for success in this role.</p>
<p>We are looking for a Client Accounts Specialist to join our team in San Francisco, California. This role involves managing billing processes and client accounts while ensuring exceptional service delivery. The ideal candidate will bring expertise in accounting software systems and customer service to streamline operations and improve client satisfaction. <strong>For immediate consideration, please contact Leon Chang directly via Linked-In.</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p><strong>Invoice Management:</strong> Prepares and posts client invoices per attorney revisions and client guidelines.</p><p><strong>Cash Application:</strong> Reconciles and applies payments (checks, wires, ACH, credit cards); processes refunds as needed.</p><p><strong>Bank Deposits:</strong> Organizes and deposits checks into correct accounts.</p><p><strong>Trust Accounts:</strong> Records deposits, transfers, and withdrawals for client and state bar trust accounts.</p><p><strong>Recordkeeping:</strong> Maintains accurate electronic files for invoices, cash receipts, disbursements, overpayments, refunds, wires, transfers, write-offs, and unapplied cash.</p><p><strong>Reporting:</strong> Provides accrual, budget, and rate data to attorneys/clients as requested.</p><p><strong>Expense Processing:</strong> Records third-party expenses and disbursements in expense systems.</p><p><strong>Account Management:</strong> Monitors unapplied cash, reallocates payments when bills are revised, and ensures trust funds are used appropriately.</p><p><strong>Collections Support:</strong> Assists with collection efforts when needed.</p>
<p>Robert Half is seeking a Senior ServiceNow Transformation Consultant to lead a major Customer Support modernization initiative for a global enterprise. This Senior ServiceNow Transformation Consultantis a high-impact, strategic role focused on helping the organization migrate from Salesforce Service Cloud to ServiceNow Customer Service Management (CSM) — not as a lift-and-shift, but as a full-scale transformation of global support operations.</p><p>The selected Senior ServiceNow Transformation consultant will bring a fresh, expert perspective on process design, ITIL alignment, and industry best practices. You’ll serve as a trusted advisor to leadership — ensuring the ServiceNow platform, processes, and operating model enable scalability, efficiency, and an exceptional customer experience across a complex, security-focused B2B environment. This Senior ServiceNow Transformation Consultant role is a fully remote role for about 3-6 months. </p><p><br></p><p>Key Responsibilities for Senior ServiceNow Transformation Consultant</p><ul><li>Lead a comprehensive assessment of existing global support processes, identifying inefficiencies and improvement opportunities.</li><li>Partner with cross-functional stakeholders to reimagine customer support workflows, ensuring alignment with ITIL and industry standards.</li><li>Provide strategic guidance during the migration from Salesforce Service Cloud to ServiceNow CSM, advising on functionality gaps and recommending best-practice solutions.</li><li>Evaluate and challenge proposed designs to ensure platform build aligns with transformation goals, scalability, and operational excellence.</li><li>Define and track key performance indicators (KPIs) and develop frameworks for measuring adoption, performance, and ROI.</li><li>Advise on opportunities to leverage AI, automation, and analytics to enhance case management, routing, and self-service capabilities.</li><li>Collaborate with business analysts, architects, and implementation partners to ensure process intent translates effectively into system configuration.</li><li>Deliver benchmarking and maturity assessments, comparing operations to leading B2B support organizations.</li></ul>
<p>Our Oakland, CA banking client is seeking an IT Support Specialist to join their team. In this role, you will ensure efficient operation of network, computer, and telecommunication resources with a strong focus on customer service. Responsibilities include installing and maintaining hardware/software, updating mobile device policies, performing preventative maintenance, user access management, troubleshooting, backup procedures, IT audit support, and providing after-hours support as needed.</p><p><br></p><p>This role is 5 days a week onsite in Oakland, CA.</p>
<p>We are seeking a detail-oriented Utility Billing Clerk experienced with Tyler ERP software to join our administrative/finance team. The ideal candidate will manage all aspects of utility customer billing, payment processing, and account maintenance, ensuring accurate and timely invoicing for water, sewer, and other municipal services.</p><p>Key Responsibilities:</p><ul><li>Generate and distribute utility bills using Tyler ERP software based on meter readings and service data</li><li>Process payments, post transactions, and reconcile daily receipts within the ERP system</li><li>Maintain customer account information, including setting up new accounts, updating contact details, and processing service changes</li><li>Respond to customer inquiries regarding bills, payments, and account activity in a prompt and courteous manner</li><li>Research and resolve billing discrepancies and assist with collections while maintaining confidentiality</li><li>Prepare routine and ad hoc reports from Tyler ERP for management or external auditors</li><li>Coordinate with field staff to verify meter readings and service changes</li><li>Ensure all billing procedures comply with organizational policies and regulatory standards</li><li>Assist in month-end closings and other accounting support tasks as needed</li></ul><p><br></p><p><br></p><p><br></p><p><br></p><p> </p>
<p>We are looking for a detail-oriented Credit Specialist to join our client in Concord, California. In this Contract-to-Permanent position, you will oversee essential credit and collections activities, ensuring compliance with company policies and maintaining strong relationships with both internal teams and external partners. This role will provide the opportunity to work closely with branch managers, manage receivables, and maintain customer portfolios.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Monitor and track all accounts receivable to ensure timely payments.</p><p>• Evaluate and approve new customer accounts in collaboration with branch managers.</p><p>• Address and resolve issues with delinquent accounts across multiple branch locations.</p><p>• Maintain accurate and up-to-date customer portfolio information.</p><p>• Process customer refunds in compliance with company policies.</p><p>• Write off bad debts and service charges with approval from management.</p><p>• Send regular account statements to customers as part of the collection process.</p><p>• Prepare and file preliens when necessary to secure payments.</p><p>• Review and analyze aging reports to identify and address outstanding balances.</p><p><br></p><p><br></p>
<p><strong>Interested?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p><p><br></p><p><strong>Senior Client Associate – Multi-Family Office</strong></p><p><br></p><p><strong>About the Opportunity</strong></p><p>Join a highly respected multi-family office dedicated to serving ultra-high-net-worth clients with a full spectrum of wealth management services. From investment management and retirement planning to bespoke family office solutions, this firm combines deep expertise with a collaborative, innovative culture. If you thrive in a client-focused environment and enjoy solving complex challenges, this is an exceptional opportunity to make an impact.</p><p><br></p><p><strong>Why This Role Matters</strong></p><p>As a <strong>Senior Client Associate</strong>, you’ll be a trusted point of contact for sophisticated client relationships, ensuring seamless execution of requests and delivering exceptional service. You’ll partner with senior leadership on bespoke strategies, mentor associate team members, and contribute to firm-wide initiatives—all while fostering strong, long-term client relationships.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Serve as the primary contact for designated client relationships</li><li>Execute client requests with precision and efficiency</li><li>Collaborate with senior management on strategic initiatives and tailored client solutions</li><li>Guide and mentor junior team members on shared client relationships</li><li>Assist clients and their advisors with complex wealth transfer, tax, and philanthropic strategies</li><li>Maintain and enhance relationships with clients’ professional teams (executive assistants, CFOs, chiefs of staff)</li><li>Partner with internal investment teams on portfolio creation and cash deployments</li><li>Support special projects across the firm as needed</li></ul><p><strong>Why Join Us</strong></p><ul><li>Competitive compensation and bonus structure</li><li>Comprehensive benefits including medical, dental, vision, and 401(k) match</li><li>Flexible vacation policy and sabbatical program</li><li>Hybrid work environment supporting work-life balance</li><li>Collaborative, innovative culture focused on professional excellence and continuous learning</li></ul>
<p>Robert Half is seeking a <strong>Legal Billing Specialist</strong> for our client, a local law firm. This contract-to-hire role offers a strong opportunity for professional growth as part of a reputable firm committed to excellence in legal services.</p><p> </p><p><strong>Job Responsibilities:</strong></p><ul><li>Manage and execute end-to-end legal billing functions, ensuring accuracy and compliance with firm protocols.</li><li>Prepare, review, and process detailed client invoices in adherence to client-specific billing guidelines.</li><li>Monitor and track billing timelines, resolving delayed or rejected bills proactively.</li><li>Address inquiries regarding billing discrepancies and collaborate with attorneys and staff for resolution.</li><li>Ensure compliance with electronic billing (e-Billing) systems and resolve e-Billing rejections or adjustments.</li><li>Maintain proper documentation of all billing activities for reporting purposes.</li><li>Offer continuous support to attorneys, paralegals, and other staff regarding billing and time entry best practices.</li></ul><p><br></p>
<p>Become an Entry-Level Accountant with Robert Half’s Full-Time Engagement Professionals (FTEP) program. Gain real-world experience, contribute to impactful client projects across industries, and grow your professional network—all while enjoying the security and benefits of full-time employment.</p><p><br></p><p><strong>For more information, please contact Tawnia Kirshen via LinkedIn and send your resume to my email found there. </strong></p><p><br></p><p><strong>Job Duties:</strong></p><p>· Process and verify invoices for accuracy and proper authorization</p><p>· Match purchase orders, receipts, and invoices</p><p>· Ensure timely and accurate payment of vendor bills</p><p>· Reconcile vendor statements and resolve discrepancies</p><p>· Maintain organized and up-to-date financial records</p><p>· Assist with month-end closing and reporting</p><p>· Communicate with vendors regarding payment status or issues</p><p>· Prepare and process electronic transfers and payments</p><p>· Support audits by providing necessary documentation</p><p>· Follow internal controls and company policies for AP procedures</p>
<p>We are seeking a seasoned Accounts Receivable Specialist to join a growing team. The ideal candidate will have hands-on experience managing receivables, reconciling accounts, and ensuring timely collections. Proficiency in QuickBooks Online, NetSuite, and Microsoft Excel is essential. This is contract to hire.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and monitor accounts receivable ledger to ensure accurate and timely posting of transactions.</li><li>Generate and send invoices to clients; follow up on outstanding payments.</li><li>Reconcile customer accounts and resolve discrepancies promptly.</li><li>Prepare aging reports and assist with cash flow forecasting.</li><li>Collaborate with internal teams to address billing issues and improve processes.</li><li>Maintain accurate records in QuickBooks Online and NetSuite.</li><li>Utilize Excel for reporting, data analysis, and financial modeling.</li><li>Support month-end and year-end closing activities.</li></ul><p><br></p>
<p>Become an Entry-Level Accountant with Robert Half’s Full-Time Engagement Professionals (FTEP) program. Gain real-world experience, contribute to impactful client projects across industries, and grow your professional network—all while enjoying the security and benefits of full-time employment.</p><p><br></p><p><strong>For more information, please contact Tawnia Kirshen via LinkedIn and send your resume to my email found there. </strong></p><p><br></p><p><strong>Job Duties:</strong></p><p>· Process and verify invoices for accuracy and proper authorization</p><p>· Match purchase orders, receipts, and invoices</p><p>· Ensure timely and accurate payment of vendor bills</p><p>· Reconcile vendor statements and resolve discrepancies</p><p>· Maintain organized and up-to-date financial records</p><p>· Assist with month-end closing and reporting</p><p>· Communicate with vendors regarding payment status or issues</p><p>· Prepare and process electronic transfers and payments</p><p>· Support audits by providing necessary documentation</p><p>· </p><p><br></p>
<p><strong>Interested?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p><p><br></p><p><strong>Client Service Associate</strong></p><p><br></p><p><strong>About the Role:</strong></p><p>We are looking for a proactive and detail-oriented Client Service Associate to provide administrative and relationship management support to both clients and the advisory team. This role is essential for ensuring smooth operations and delivering exceptional client service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle client service tasks, including calls, documentation, and wire transfers.</li><li>Prepare and transmit transaction documents; coordinate with custodians to ensure accuracy.</li><li>Act as liaison between advisors, clients, and middle-office functions such as trading, portfolio management, and billing.</li><li>Schedule meetings, manage calendars, and assist with travel arrangements.</li><li>Prioritize multiple requests and resolve issues efficiently.</li><li>If licensed, support trading activities including order entry and portfolio rebalancing.</li></ul><p><strong>Compensation & Benefits:</strong></p><ul><li>Competitive salary with profit sharing and 401(k) match.</li><li>Medical and dental coverage.</li><li>Paid vacation, sick days, and NYSE holidays.</li><li>Opportunities for growth and flexible overtime pay.</li></ul>
<p>Are you a meticulous, detail-oriented payroll professional with a strong understanding of certified payroll and prevailing wage requirements? Robert Half is seeking a highly skilled <strong>Certified Payroll Specialist</strong> to join our client’s team. In this role, you will play a critical part in ensuring compliance with prevailing wage regulations, state and federal certified payroll reporting, and Department of Industrial Relations (DIR) guidelines.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li><strong>Certified Payroll Management</strong>: Prepare, process, and submit accurate certified payroll reports for construction and other prevailing wage projects per state, federal, and DIR guidelines.</li><li><strong>Prevailing Wage Compliance</strong>: Monitor and ensure compliance with prevailing wage laws and labor standards, investigating and resolving any discrepancies as needed.</li><li><strong>DIR Reporting</strong>: Coordinate and manage all Department of Industrial Relations (DIR) submissions while staying updated on any changes to DIR reporting standards.</li><li><strong>Payroll Systems Expertise</strong>: Utilize payroll systems/software to streamline processes and maintain accurate employee records and job/project-specific information.</li><li><strong>Auditing & Reconciliation</strong>: Oversee payroll audits, reconcile discrepancies, and maintain proper documentation for DIR and certified payroll records.</li><li><strong>Stakeholder Collaboration</strong>: Work closely with project managers, HR teams, accounting departments, and external auditors to ensure payroll compliance and timely reporting.</li><li><strong>Updates and Education</strong>: Stay current on labor laws, prevailing wage updates, union agreements, and certified payroll guidelines to serve as the subject matter expert.</li></ul><p><br></p>
<p>We are looking for an experienced Lead Billing Specialist to oversee and manage billing operations in a dynamic and fast-paced environment. This role requires a detail-oriented individual who can ensure accurate processing of invoices and collections while maintaining compliance with company policies. The ideal candidate will bring strong organizational skills and a commitment to delivering exceptional service. <strong>For immediate consideration, please contact Leon Chang directly via Linked-In.</strong></p><p><br></p><p>Responsibilities:</p><p>• Supervise and manage all billing operations to ensure accurate and timely processing of invoices.</p><p>• Monitor billing collections and follow up on outstanding accounts to maintain cash flow.</p><p>• Prepare and review billing statements to ensure accuracy and compliance with company standards.</p><p>• Implement and maintain effective billing systems to streamline operations and enhance efficiency.</p><p>• Collaborate with internal teams to resolve billing discrepancies and improve processes.</p><p>• Perform audits of billing records to identify and correct errors.</p><p>• Train and mentor team members on best practices and procedures in billing.</p><p>• Generate and analyze reports related to billing activities for management review.</p><p>• Ensure adherence to company policies and regulatory requirements in all billing functions.</p><p>• Address customer inquiries related to billing promptly and professionally.</p>
We are looking for a detail-oriented Receptionist to join our team in San Francisco, California. In this contract position, you will serve as the first point of contact in a dynamic, open-concept office environment. Your role will involve managing office spaces, coordinating conference room bookings, and delivering exceptional customer service to both internal and external guests.<br><br>Responsibilities:<br>• Oversee office space reservations using scheduling systems such as Manhattan One, ensuring seamless coordination for approximately 25 office spaces, including executive-level bookings.<br>• Greet clients, partners, and visitors upon arrival, maintaining a welcoming and detail-oriented demeanor.<br>• Set up conference rooms for meetings and events, including organizing catering arrangements and ensuring proper configurations.<br>• Place food orders using company resources, manage receipts, and maintain accurate records.<br>• Monitor and update office calendars and schedules to ensure efficient operations.<br>• Collaborate closely with the Hospitality Associate to maintain smooth workflows and build strong relationships.<br>• Provide consistent coverage at the reception desk during business hours, arranging backup during breaks and lunch.<br>• Anticipate guest needs, resolve issues proactively, and deliver outstanding service to a diverse range of personalities.<br>• Handle sensitive and confidential documents with discretion.<br>• Assist with additional administrative projects as assigned, demonstrating flexibility and adaptability.
<p><strong>Michelle Espejo with Robert Half Financial Services</strong> is recruiting for a <strong>Client Service Associate </strong>at a <strong>Multi Family Office</strong>. This is a full-time permanent role based in <strong>San Francisco</strong> with a <strong>Hybrid</strong> schedule.</p><p> </p><p><strong>Work with some of the Bay Area's most successful families.</strong> This multi-family office provides investment management, financial planning, lending strategies, and tailored family office services, all while building lasting client relationships that span generations.</p><p> </p><p>You’ll serve as the primary point of contact for assigned relationships, partner with senior leadership on customized strategies, and collaborate across teams to deliver seamless support. This role offers direct exposure to senior management, meaningful career growth, and the chance to make a daily impact.</p><p> </p><p>On top of competitive pay,<strong> 401(k) match, and comprehensive benefits</strong>, you’ll enjoy a hybrid schedule, flexible vacation, and <strong>sabbatical programs</strong> - because balance matters here.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Act as the main contact for UHNW clients, ensuring requests are handled promptly</li><li>Partner with senior leaders on strategies and initiatives</li><li>Build strong client relationships by anticipating needs</li><li>Collaborate with associates and analysts for seamless execution</li><li>Support clients with wealth transfer, philanthropy, and tax-efficient strategies</li><li>Maintain close ties with client teams (executive assistants, chiefs of staff, personal CFOs)</li><li>Partner with investment teams on portfolios and new assets</li><li>Contribute to firm-wide projects and initiatives</li></ul><p><strong>*Contact <u>Michelle Espejo via LinkedIn or email</u> for additional info and immediate consideration. </strong></p>
<p>Position summary</p><p>The Office Services Associate is responsible for adding value in providing daily back-office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other service lines as needed.</p><p><br></p><p>Job duties</p><p>* Denotes an essential function</p><p>- *Utilize appropriate logs for all office services work.</p><p>- *Ensure that job tickets are properly filled out before beginning work.</p><p>- *Perform work in office services primarily reprographics mail and intake functions according to established procedures.</p><p>- *Follow procedures to run jobs in proper order.</p><p>- *Communicate with supervisor or client on job or deadline issues.</p><p>- *Meet contracted deadlines for accepting completing and delivering all work.</p><p>- *Troubleshoot basic equipment problems.</p><p>- Be able to lift up to 50 lbs. on a regular basis.</p><p>- Prioritize workflow.</p><p>- Performs Quality Assurance on own and work of others.</p><p>- Load machines with various paper toner supplies.</p><p>- Answer telephone emails and place service calls when needed.</p><p>- Interact with clients in person over the phone or electronically.</p><p>- Adhere to Williams Lea policies in addition to client site policies.</p><p>- Use equipment and supplies in a cost-efficient manner.</p><p><br></p>
<p><strong>About the Company</strong></p><p>This is a leading provider of fund administration services for private equity and venture capital firms across North America. Built by finance professionals for finance professionals, the firm is known for its deep industry expertise, people-first culture, and commitment to excellence. With a global team of over 400 accounting professionals—many with Big 4 or public accounting backgrounds—the company supports over $650 billion in assets under administration.</p><p>Whether helping launch new funds or scaling operations for established firms, the company delivers tailored solutions and cutting-edge technology to meet the evolving needs of its clients.</p><p><br></p><p><strong>The Role</strong></p><p>As <strong>Controller</strong>, you’ll oversee the accounting for management companies tied to various venture capital and private equity funds. You’ll be the go-to expert for your clients, managing 8–12 relationships and ensuring high-quality service delivery.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead accounting operations for multiple management company clients</li><li>Oversee onboarding and implement systems and processes</li><li>Supervise and mentor accounting staff</li><li>Manage accounts payable and expense reporting workflows</li><li>Review journal entries, reconciliations, and documentation</li><li>Administer payroll and ensure accurate recording</li><li>Deliver monthly/quarterly financial reports</li><li>Prepare and file 1099s; support tax compliance</li><li>Assist with budgeting and forecasting</li><li>Collaborate with clients on ad hoc requests</li><li>Reconcile intercompany transactions with fund teams</li><li>Serve as primary point of contact for client communications</li></ul><p><strong>Why This Role Stands Out</strong></p><ul><li>Work with top-tier venture capital and private equity clients</li><li>Gain exposure to how leading investment firms operate</li><li>Join a professional, entrepreneurial, and team-oriented culture</li><li>Full benefits: Medical, Dental, Vision, 401(K) match, generous PTO</li><li>Flexible hybrid schedule after initial onboarding period</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
<p>We are seeking a detail-oriented and proactive Data Analyst/Fraud Specialist. You will partner with the Fraud team and help protect both our business and our customers. You will blend deep analytical skills with strategic thinking to monitor, investigate, and mitigate fraud risks and keep false positives to a minimum. </p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Monitor and analyze fraud KPIs. Define, track, and report on fraud metrics—including block vs. false positive rates, incoming fraud pressure, recall, fraud‑to‑sales ratio, and good user approval rate. Use these indicators to identify trends and gaps, fine‑tune rules, and measure false‑positive impacts.</li><li>Validate false positives. Perform manual reviews for flagged trials and purchases, verifying legitimate customers are not incorrectly declined. Work with internal stakeholders to reinstate valid users and gather feedback on user experience.</li><li>Design and refine controls. Test and adjust fraud detection rules, scoring models and machine‑learning algorithms to mitigate risk without overblocking. Ensure models maintain high precision and recall while keeping false positives low.</li><li>Lead incident response<strong>.</strong> Coordinate investigations of fraud alerts and chargebacks, ensuring timely resolution and communication with affected stakeholders. Document root causes and adjust processes to prevent future incidents.</li><li>Cross‑functional collaboration<strong>.</strong> Partner closely with Product, Marketing, Engineering, Data Science, Legal, Finance and Customer Support teams to integrate fraud controls into product flows, billing systems and compliance processes.</li><li>Act as the primary point of contact and subject matter expert for all fraud-related matters within the organization.</li></ul><p><br></p>
<p>We are looking for a detail-oriented remote Business Systems Analyst. In this role, you will work closely with cross-functional teams to analyze and optimize business processes, ensuring seamless alignment with organizational goals. Your expertise in tools such as Jira, Microsoft Office Suite, and Agile methodologies will be critical to delivering impactful solutions.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Build and maintain deep product and business knowledge in assigned areas</li><li>Gather, analyze, and synthesize data from multiple sources to recommend solutions that meet business goals</li><li>Serve as the voice of the customer to ensure products align with user needs throughout the lifecycle</li><li>Lead requirements gathering, definition, and documentation with business stakeholders</li><li>Collaborate with technical teams and vendors to align technical components (integrations, extensions, etc.) within the overall solution</li><li>Design, configure, and enhance enterprise applications</li><li>Oversee test planning, preparation, and execution</li><li>Support deployment, data migration, and implementation activities</li><li>Provide ongoing system administration and user support for enterprise systems</li><li>Act as a subject matter expert and liaison across IT, leadership, training, and vendor teams</li><li>Foster teamwork, collaboration, and a shared focus on driving product success</li></ul>
<p>Our CPA client in Walnut Creek is seeking an interim Sr. Tax Analyst for the 2025 tax season. This role will involve preparing and reviewing tax returns for a diverse client base, including high-net-worth individuals, corporations, and fiduciaries. The position will run from mid-February through mid-April and requires a strong understanding of pre-2018 tax regulations, with familiarity in tax changes post-2018 considered a plus. Ideally you will work onsite in Walnut Creek, but the client is open to a hybrid work schedule, with the caveat that the work is paper-based. Pay is expected to be $65-$75/hr. DOE</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review tax returns for high-net-worth individuals, corporations, partnerships, and fiduciaries</p><p>• Collaborate closely with two CPAs to ensure accurate and timely completion of tax filings</p><p>• Analyze and handle tax-free exchanges, real estate transactions, and depreciation recaps</p><p>• Apply in-depth knowledge of pre-2018 tax regulations to support compliance and planning efforts</p><p>• Utilize familiarity with 2018 tax changes and Section 199A provisions to optimize tax strategies</p><p>• Conduct thorough evaluations of trust and estate tax filings, ensuring meticulous attention to detail</p><p>• Provide expert tax preparation services across various client profiles, maintaining high standards of accuracy</p><p>• Stay updated on evolving tax laws and regulations to deliver informed guidance</p><p>• Support clients with complex tax issues, offering tailored solutions to meet their needs</p>
