<p>We are looking for a dedicated Customer Experience Specialist to join our team on a contract basis. In this role, you will be the first point of contact for our customers, providing exceptional support and ensuring their concerns are addressed with care and professionalism. Based in San Francisco, California, this position offers the opportunity to make a meaningful impact by representing the voice of our customers and contributing to process improvements.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries through a ticketing system, offering prompt and empathetic support.</p><p>• Assist customers with order-related issues, including troubleshooting device malfunctions and guiding them through replacement processes.</p><p>• Provide clear explanations of product features and usability to enhance customer understanding.</p><p>• Troubleshoot app, frame, and WiFi connectivity issues to ensure seamless user experiences.</p><p>• Manage warranty claims and facilitate product returns in a timely and efficient manner.</p><p>• Collaborate with team members and other departments to represent customer feedback and drive improvements.</p><p>• Monitor and maintain high customer satisfaction scores by delivering exceptional service.</p><p>• Adapt to changes and challenges in a fast-paced startup environment.</p>
<p>We are looking for a dedicated and empathetic Customer Experience Specialist to join our team in a contract position. In this role, you will assist customers through a ticketing system, ensuring their issues are resolved with care and efficiency. Based in San Francisco, California, you will play a key role in enhancing customer satisfaction and representing their voice within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries and provide thorough support through a ticketing system.</p><p>• Assist customers experiencing device issues by guiding them through replacement processes and available resources.</p><p>• Offer detailed explanations of product features and usage to enhance customer understanding.</p><p>• Troubleshoot app, device, and WiFi connectivity issues to resolve technical problems.</p><p>• Manage warranty claims and oversee product return processes efficiently.</p><p>• Collaborate with team members and other departments to advocate for customer needs and improve processes.</p><p>• Ensure high levels of customer satisfaction by delivering compassionate and effective service.</p><p>• Monitor and document customer feedback to identify trends and suggest product improvements.</p>
<p><strong>Jennifer Fukumae</strong> is partnering with a collaborative and client-focused wealth management team who is seeking a <strong>Client Service Specialist</strong> to join their team! This role is a key part of the client services function, supporting advisors in all aspects of client management and operations. Reporting directly to the VP of Client Services, the position requires attention to detail, organizational skills, and a proactive approach to ensure high-quality service for all clients.</p><p><br></p><p><strong>Interested in this opportunity?</strong> Apply directly and connect with <strong>Jennifer Fukumae on LinkedIn</strong> for confidential consideration.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Develop and maintain strong relationships with clients, advisors, and internal team members.</li><li>Respond to ongoing client requests in a timely and accurate manner, aiming to exceed expectations.</li><li>Compose professional correspondence, including letters and emails, on behalf of advisors.</li><li>Assist advisors with administrative and client-related tasks, proactively identifying ways to support the team.</li><li>Work effectively with employees across multiple office locations using a variety of communication tools.</li><li>Maintain a paperless office, completing account paperwork electronically whenever possible.</li><li>Input, update, and verify client information in internal systems.</li><li>Maintain and improve client service procedures and processes.</li><li>Take ownership of daily client service functions as appropriate.</li><li>Support front desk operations, including greeting clients and managing meeting spaces.</li><li>Perform general administrative duties, including phone coverage and scheduling support.</li></ul><p><strong>Systems & Tools</strong></p><ul><li>Proficiency with client relationship management (CRM) and document management systems (e.g., Salesforce, DocuSign, SharePoint, Zoom, Teams).</li><li>Strong computer skills, including Microsoft Office Suite.</li></ul>
<p><strong>Client Service Associate</strong></p><p><strong>Location:</strong> New York City or Remote (based on office availability)</p><p><strong>Industry:</strong> Financial Services / Wealth Management</p><p><br></p><p>A nationally recognized, independent wealth management firm is seeking a detail-oriented and proactive <strong>Client Service Associate</strong> to join its client service team. This is a dynamic administrative role supporting financial advisors and contributing to a collaborative, client-first culture.</p><p><br></p><p><strong>About the Firm</strong></p><p>With over 380 employees across 20+ offices nationwide, the firm is committed to a fiduciary model and holistic financial planning. Advisors serve as partners in helping clients achieve their goals through thoughtful, personalized strategies that connect all aspects of their financial lives.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Client Service Associate plays a key role in supporting advisors and ensuring exceptional client service. This role requires strong organizational skills, attention to detail, and a proactive mindset. You’ll work closely with team members across multiple locations and contribute to a culture of transparency, collaboration, and accountability.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Build and maintain strong relationships with clients and internal teams</li><li>Fulfill client requests with accuracy and professionalism</li><li>Compose client communications and assist with account paperwork</li><li>Maintain accurate client records and update systems</li><li>Support advisors in delivering outstanding service</li><li>Manage a paperless office and utilize electronic tools for documentation</li><li>Assist with general administrative duties, including phone coverage and front desk support</li><li>Prepare conference rooms and greet clients for meetings</li></ul><p><strong>Systems & Tools</strong></p><ul><li>Proficiency with CRM and document management systems (e.g., Salesforce, DocuSign, SharePoint)</li><li>Strong skills in Microsoft Office Suite</li><li>Familiarity with Zoom and Teams for internal communication</li></ul><p><strong>Why Join This Team?</strong></p><ul><li>Competitive salary and comprehensive benefits</li><li>Paid time off and holidays</li><li>401(k) with employer match</li><li>Health and wellness programs</li><li>Exclusive employee discount programs</li><li>People-first culture focused on long-term relationships and professional growth</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
<p><strong>Join Our Team as an Accounts Receivable Administrator!</strong></p><p><strong>We are looking for a highly organized and detail-focused Accounts Receivable (AR) Administrator</strong> for a contract to hire opportunity based in Oakland, California. In this role, you will oversee the management of customer accounts, ensure timely and accurate invoicing, and support operational efficiency. If you thrive in structured environments and enjoy working with numbers, this opportunity may be the perfect next step in your career!</p><p><br></p><p><strong>Why This Role Matters</strong></p><p>As an integral part of our finance team, the <strong>Accounts Receivable Administrator</strong> ensures cash flow accuracy by processing invoices, managing collections, and reconciling accounts. Your dedication will support both internal teams and external customers, creating a seamless and streamlined accounts receivable function.</p><p><br></p><p>Please note this position is located onsite and only candidates who meet the experience requirements and who can commute to the location will be considered.</p><p><br></p><p><strong>Work Schedule & Location</strong></p><p>This is a <strong>full-time, fully onsite position,</strong> <strong>Monday through Friday, 8:00 AM to 5:00 PM. Potential for a hybrid work schedule after 30 days.</strong></p><p><br></p><p><strong>Your Key Responsibilities Include:</strong></p><ul><li>Prepare and distribute accurate and timely <strong>customer invoices</strong>.</li><li>Record and apply customer payments, including <strong>checks, ACH transfers, and credit card transactions</strong>, to ensure accurate account balances.</li><li>Monitor and manage <strong>accounts receivable aging reports</strong>, prioritizing collections efforts to meet company benchmarks.</li><li>Follow up with customers regarding <strong>past-due accounts</strong>, resolving discrepancies professionally and promptly.</li><li>Reconcile customer accounts by verifying, recording, and investigating unapplied payments or account discrepancies.</li><li>Answer customer inquiries related to their invoices, statements, and account status, demonstrating a high level of customer service.</li><li>Assist in the preparation of <strong>monthly AR reports</strong> to support financial reviews, forecasting, and reporting processes.</li><li>Work closely with the sales and customer service teams to resolve billing discrepancies and ensure accuracy in orders and invoicing.</li><li>Maintain proper records and filing of AR documentation in accordance with company and compliance standards.</li><li>Support month-end closing processes, including reconciling AR sub-ledgers to the general ledger.</li><li>Contribute to the development of efficient AR processes and policies to improve workflows and prevent errors.</li></ul><p><br></p><p><br></p>
<p><strong>Jennifer Fukumae</strong> is partnering with a boutique RIA in Walnut Creek that is actively seeking a <strong>Client Experience </strong>to serve as the first point of contact for our clients and visitors. This role is critical in creating a professional, welcoming, and organized environment while providing outstanding customer service. The ideal candidate is highly organized, proactive, and possesses excellent communication skills, ensuring both clients and team members receive exceptional support.</p><p> </p><p><strong>Reception & Office Administration</strong></p><ul><li>Greet and welcome clients, visitors, and guests in a professional and friendly manner.</li><li>Answer and direct incoming calls promptly and courteously.</li><li>Manage the office calendar, scheduling and coordinating client and internal appointments.</li><li>Maintain a clean, organized, and professional front office environment.</li><li>Handle incoming/outgoing mail and packages; manage office supply inventory.</li><li>Prepare client refreshments and meeting spaces to create a welcoming atmosphere.</li><li>Support the team with general administrative tasks, including filing, copying, scanning, and data entry.</li></ul><p><strong>Client Service Associate Support</strong></p><ul><li>Assist with client onboarding, coordinating paperwork and preparing welcome materials.</li><li>Update and maintain accurate client records in the CRM system.</li><li>Provide support for account service requests, such as:</li><li>Processing beneficiary updates</li><li>Assisting with wire transfer documentation</li><li>Supporting rollover coordination with custodians</li><li>Prepare client-facing materials, reports, and correspondence for advisor meetings.</li><li>Follow up with clients on pending requests to ensure timely resolution.</li><li>Maintain confidentiality and adhere to compliance requirements in all client interactions.</li></ul>
<p>POSITION SUMMARY</p><p>The role of HR Payroll Coordinator provides administrative support within the firm’s human resources department. This role fosters positive relationships between HR and employees, vendors, other business partners.</p><p><br></p><p>POSITION RESPONSIBILITIES</p><p>Provide essential support to HR operations including but not limited to, responding to employee and external inquiries; provide support in the areas of recruitment, payroll and benefits; HR file maintenance; audit support; onboarding and offboarding; HRIS support.</p><p><br></p><p>This contract position has a flexible schedule and will be based 100% on site, approximately 3-4 days/ 24-32 hours per week.</p><p><br></p><p>In this role, you will be supporting the HR director with payroll, assisting employees with open enrollment/benefit plan selection and providing general human resources assistance.</p><p><br></p><p>Experience with data entry, MS Office Suite and ADP and/or Paylocity, is preferred.</p>
<p>We are looking for an experienced E-Commerce Specialist to join our team. In this role, you will manage and enhance our online presence across various platforms, ensuring a seamless and engaging customer experience. This position offers the opportunity to contribute to a mission-driven brand while working in a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Analyze audience segments and campaign performance to improve email open rates and click-through rates.</p><p>• Manage and optimize product listings on Shopify, including uploading new products, updating imagery, and refining product descriptions.</p><p>• Develop and edit compelling product descriptions and category copy that align with our brand voice.</p><p>• Maintain promotional calendars across multiple e-commerce platforms, including Shopify, Amazon, Faire, and wholesale portals.</p><p>• Monitor orders on Shopify to ensure timely processing and exceptional customer service.</p><p>• Collaborate on marketing strategies for new product launches, including messaging and online merchandising.</p><p>• Coordinate marketing initiatives for seasonal campaigns and special promotions.</p><p>• Track key performance indicators (KPIs) for marketing efforts and compile detailed reports on campaign outcomes.</p>
<p>We are looking for a Client Accounts Specialist to join our team in San Francisco, California. This role involves managing billing processes and client accounts while ensuring exceptional service delivery. The ideal candidate will bring expertise in accounting software systems and customer service to streamline operations and improve client satisfaction. <strong>For immediate consideration, please contact Leon Chang directly via Linked-In.</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p><strong>Invoice Management:</strong> Prepares and posts client invoices per attorney revisions and client guidelines.</p><p><strong>Cash Application:</strong> Reconciles and applies payments (checks, wires, ACH, credit cards); processes refunds as needed.</p><p><strong>Bank Deposits:</strong> Organizes and deposits checks into correct accounts.</p><p><strong>Trust Accounts:</strong> Records deposits, transfers, and withdrawals for client and state bar trust accounts.</p><p><strong>Recordkeeping:</strong> Maintains accurate electronic files for invoices, cash receipts, disbursements, overpayments, refunds, wires, transfers, write-offs, and unapplied cash.</p><p><strong>Reporting:</strong> Provides accrual, budget, and rate data to attorneys/clients as requested.</p><p><strong>Expense Processing:</strong> Records third-party expenses and disbursements in expense systems.</p><p><strong>Account Management:</strong> Monitors unapplied cash, reallocates payments when bills are revised, and ensures trust funds are used appropriately.</p><p><strong>Collections Support:</strong> Assists with collection efforts when needed.</p>
We are looking for an Operations Specialist to join our team in Berkeley, California, on a long-term contract basis. This role offers an exciting opportunity to lead and optimize operational processes while managing key systems and platforms. The ideal candidate will bring expertise in order fulfillment, team leadership, and customer service excellence.<br><br>Responsibilities:<br>• Supervise and guide the Dealer and Customer Service Team to ensure exceptional service delivery.<br>• Manage order processing workflows, outbound logistics, and related operational systems.<br>• Utilize platforms such as Amazon Vendor Central and Walmart Supplier Link to oversee B2B operations.<br>• Collaborate with Sales, Marketing, and Operations teams to address and resolve order-related challenges.<br>• Develop team capabilities to handle complex customer and dealer requirements effectively.<br>• Drive process improvements to enhance efficiency and accuracy in operations.<br>• Maintain and update order management systems, ensuring data integrity and seamless operations.<br>• Monitor team performance metrics and implement strategies for continuous improvement.<br>• Coordinate with stakeholders to ensure timely resolution of customer inquiries and issues.<br>• Ensure compliance with company policies and industry standards in all operational activities.
<p>We are looking for a Medical Front Desk Specialist to join our team in San Francisco, California. This is a contract position within the healthcare industry, providing critical administrative support to ensure smooth operations at a high-performing ambulatory surgery center. The ideal candidate will bring professionalism, attention to detail, and excellent customer service skills to maintain the highest standards of patient care.</p><p><br></p><p>This is a Part-time role. Daily Hours will be 5:30AM-11:30AM Monday-Friday</p><p>Free parking & scrubs provided at this office </p><p><br></p><p>Responsibilities:</p><p>• Oversee front desk operations, including billing, payment collection, and maintaining a welcoming and clean environment for patients.</p><p>• Handle patient records using electronic charting systems while ensuring compliance with privacy regulations.</p><p>• Provide administrative support to clinic staff, including scheduling and coordinating tasks.</p><p>• Facilitate communication with patients and staff through answering inbound calls and addressing inquiries.</p><p>• Assist in ordering lunches and managing supplies for medical staff.</p><p>• Utilize EHR systems to input and manage patient data efficiently.</p><p>• Prepare and maintain accurate charts, graphs, and reports for clinic operations.</p><p>• Support budgeting and basic bookkeeping tasks for clinic administration.</p><p>• Ensure compliance with organizational policies and healthcare standards.</p><p><br></p><p>** If you're interested in this position, please apply to this position and contact Georgia Cienkus at georgia.cienkus - at - roberthalf - .com with your word resume and reference job ID#00416-0013308558**</p><p><br></p>
<p><strong>Jennifer Fukumae</strong> with Robert Half is partnering with a boutique, San Francisco-based multi-family office that provides tailored financial solutions to ultra-high-net-worth individuals and families. This firm delivers a comprehensive range of services, including investment advisory, retirement planning, lending strategies, and customized family office support. The team fosters a collaborative and forward-thinking culture, grounded in long-term client relationships. They value professional excellence, continuous learning, and leveraging technology to enhance the client experience.</p><p> </p><p><strong>Responsibilities</strong>:</p><ul><li>Act as the <strong>primary point of contact</strong> for all service-related client needs, ensuring timely and precise execution across a range of requests</li><li><strong>Collaborate with senior leadership</strong> to implement client-specific strategies and contribute to firm-wide initiatives</li><li>Build deep relationships by <strong>understanding client preferences</strong>, anticipating needs, and exceeding expectations</li><li><strong>Guide and support junior team members</strong>, including Client Service Associates and Analysts, on shared accounts</li><li>Work closely with clients and their external advisors (tax, legal, estate) to <strong>implement complex wealth planning strategies</strong>, including philanthropic and tax-advantaged initiatives</li><li>Foster strong relationships with <strong>clients’ extended professional teams</strong>, such as personal CFOs, executive assistants, and family office staff</li><li>Serve as a <strong>mentor and subject matter resource</strong> for new team members</li><li>Partner with internal investment professionals to assist in <strong>cash deployment and portfolio implementation</strong></li><li>Provide cross-functional support on <strong>internal projects and firm priorities</strong> as needed</li></ul>
<p>The Receptionist serves as the first point of contact for visitors, clients, and employees. This role is responsible for providing professional and friendly customer service, managing incoming calls, and performing a variety of administrative tasks to support daily office operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome visitors in a professional and courteous manner.</li><li>Answer, screen, and direct incoming phone calls promptly.</li><li>Manage front desk activities, including receiving and sorting mail and deliveries.</li><li>Maintain the reception area to ensure it is tidy and presentable.</li><li>Schedule and coordinate appointments, meetings, and conference rooms.</li><li>Assist with basic administrative tasks such as data entry, filing, and document preparation.</li><li>Support other departments with clerical duties as needed.</li><li>Uphold confidentiality and handle sensitive information with discretion.</li></ul><p><br></p>
<p>We are seeking a highly skilled and detail-oriented <strong>Accounting Specialist</strong> to join our growing team. This role is vital to our organization, managing critical Payroll, Accounts Receivable (AR), and Accounts Payable (AP) functions across a dynamic field team. Candidates with experience in <strong>union payroll</strong>, <strong>client billing</strong> and <strong>construction-related accounting</strong> will be strongly preferred.</p><p>The ideal candidate excels in multi-tasking, thrives on attention to detail, and has a solid understanding of progress billing, job costing, and compliance. If you’re looking for a collaborative environment where you can make an immediate impact, we’d love for you to apply!</p><p><strong>Key Responsibilities:</strong></p><p> </p><p><strong>Payroll (Union Payroll Experience Preferred):</strong></p><ul><li>Process payroll accurately and efficiently for a 25-person field workforce, ensuring compliance with union policies and agreements.</li><li>Manage payroll reporting, deductions, and tax filings while adhering to all federal, state, and local labor regulations.</li><li>Respond to payroll inquiries from employees, resolving issues promptly and professionally.</li></ul><p><strong>Accounts Receivable (AR):</strong></p><ul><li>Handle client billing processes with expertise in accounting software.</li><li>Generate and manage various types of billing, including <strong>progress billing</strong>, <strong>lump sum</strong>, and <strong>time and materials billing</strong>.</li><li>Complete <strong>702/703 billing forms</strong> with precision, typically processing 5-10 forms per day.</li><li>Monitor and follow up on outstanding invoices while maintaining positive client relationships.</li></ul><p><strong>Accounts Payable (AP):</strong></p><ul><li>Analyze and process incoming invoices with accuracy and efficiency, typically processing 10-15 invoices per day.</li><li>Reconcile vendor statements and resolve billing discrepancies promptly.</li><li>Ensure timely and accurate payments, maintaining compliance with company policy and legal regulations.</li></ul>
<p><strong>Jennifer Fukumae</strong> with Robert Half is partnering with a boutique, San Francisco-based multi-family office that provides tailored financial solutions to ultra-high-net-worth individuals and families. This firm delivers a comprehensive range of services, including investment advisory, retirement planning, lending strategies, and customized family office support. The team fosters a collaborative and forward-thinking culture, grounded in long-term client relationships. They value professional excellence, continuous learning, and leveraging technology to enhance the client experience.</p><p><br></p><p>They are seeking a Senior Client Service Associate to join their collaborative team in San Francisco on a hybrid basis. </p><p> </p><p> <strong>Responsibilities</strong>:</p><ul><li>Act as the primary point of contact for all service-related client needs, ensuring timely and precise execution across a range of requests</li><li>Collaborate with senior leadership to implement client-specific strategies and contribute to firm-wide initiatives</li><li>Build deep relationships by understanding client preferences, anticipating needs, and exceeding expectations</li><li>Guide and support junior team members, including Client Service Associates and Analysts, on shared accounts</li><li>Work closely with clients and their external advisors (tax, legal, estate) to implement complex wealth planning strategies, including philanthropic and tax-advantaged initiatives</li><li>Foster strong relationships with clients’ extended professional teams, such as personal CFOs, executive assistants, and family office staff</li><li>Serve as a mentor and subject matter resource for new team members</li><li>Partner with internal investment professionals to assist in cash deployment and portfolio implementation</li><li>Provide cross-functional support on internal projects and firm priorities as needed</li></ul>
<p>We are looking for a detail-oriented Leasing Specialist to join our team in San Francisco, California. In this long-term contract role, you will play a vital part in managing property operations, supporting residents, and ensuring compliance with housing regulations. This position is ideal for someone with a background in property management and a strong understanding of systems like Yardi.</p><p><br></p><p>Responsibilities:</p><p>• Process work orders efficiently and ensure their timely completion.</p><p>• Update unit terms and maintain accurate records in Yardi software.</p><p>• Coordinate and schedule property viewings for potential residents.</p><p>• Provide support for housing programs, including collaborating with the San Francisco Housing Authority and assisting individuals transitioning from homelessness.</p><p>• Manage tax recertification processes and ensure compliance with housing regulations.</p><p>• Follow detailed instructions and complete assigned tasks accurately.</p><p>• Utilize Outlook and other tools to process notices and communicate effectively.</p><p>• Deliver exceptional customer service to residents while addressing their needs.</p><p>• Maintain organized property documentation and assist with administrative tasks as required.</p><p><br></p><p>** If you're interested in this position, please apply to this position and contact Kaylen Dalmacio at Kaylen.dalmacio - at - roberthalf - .com with your word resume and reference job ID#*00410-0013307226*</p>
We are looking for a dedicated and customer-oriented Receptionist to join our team in South San Francisco, California. This long-term contract position offers an excellent opportunity to support a local non-profit organization that provides short-term housing assistance. You will play a crucial role in maintaining a welcoming environment, ensuring smooth front desk operations, and delivering outstanding service to visitors and clients.<br><br>Responsibilities:<br>• Manage the front desk by greeting visitors, conducting temperature checks, and ensuring a welcoming atmosphere.<br>• Handle incoming packages and mail, distributing them appropriately.<br>• Perform data entry tasks to maintain accurate records and documentation.<br>• Provide coverage during breaks and lunches to ensure continuous support at the front desk.<br>• Assist clients with checking in and out, and help with medication distribution as needed.<br>• Conduct facility rounds, both inside and outside, to ensure safety and compliance with rules.<br>• Restock supplies in the day room and other common areas.<br>• Enforce facility rules and issue notices when necessary.<br>• Accept and organize food deliveries and donations for proper distribution.<br>• Deliver exceptional customer service to clients, visitors, and team members.
<p><strong>Senior Client Associate</strong></p><p><strong>Location:</strong> San Francisco, CA (Montgomery BART)</p><p><strong>Industry:</strong> Wealth Management / Multi-Family Office</p><p><strong>Compensation:</strong> $100,000–$115,000 base (stretch to $120,000 DOE) + Bonus</p><p><br></p><p>A dynamic and highly regarded multi-family office is seeking a polished and proactive <strong>Senior Client Associate</strong> to join its San Francisco-based team. This is a high-impact role supporting ultra-high-net-worth clients through a comprehensive suite of services including investment management, financial planning, lending strategy, and bespoke family office solutions.</p><p><br></p><p><strong>About the Firm</strong></p><p>The firm is known for its long-term client relationships, collaborative culture, and commitment to professional excellence. With a focus on innovation and continuous learning, the team leverages technology to deliver a seamless and elevated client experience.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Senior Client Associate will serve as a key point of contact for designated client relationships, executing requests with precision and partnering with senior leadership on strategic initiatives. This role is ideal for someone who thrives in a fast-paced, client-first environment and enjoys mentoring junior team members while contributing to firm-wide growth.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary contact for client service requests</li><li>Execute client transactions and requests with accuracy and efficiency</li><li>Partner with senior management on bespoke strategies and firm initiatives</li><li>Build deep client relationships by understanding preferences and exceeding expectations</li><li>Guide and support junior client service associates and analysts</li><li>Assist clients and their advisors with complex planning initiatives (e.g., wealth transfer, philanthropy, tax strategies)</li><li>Maintain relationships with clients’ professional teams (e.g., executive assistants, personal CFOs)</li><li>Collaborate with investment teams on cash deployment and portfolio creation</li><li>Support internal teams on special projects as needed</li></ul><p><strong>Benefits</strong></p><ul><li>Competitive compensation and bonus structure</li><li>Comprehensive medical, dental, and vision coverage</li><li>401(k) with employer match</li><li>Flexible vacation policy and sabbatical program</li><li>Hybrid work structure supporting work-life balance</li><li>Equal opportunity employer and SEC-registered investment advisor</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
<p><strong>Position Summary:</strong></p><p>Robert Half is partnering with a dynamic and growing organization to find an experienced an AP/AR Specialist. The AP/AR specialist plays a vital role in an organization’s finance department, managing accounts payable and accounts receivable processes. This role ensures that suppliers are compensated promptly while revenue streams are accurately tracked.</p><p><br></p>
<p>We are seeking a highly organized Accounts Payable Specialist to support our client in the construction industry. This is a <strong>temp-to-hire opportunity</strong>, ideal for a professional who thrives in a fast-paced environment and has strong attention to detail. The role offers the chance to gain valuable industry experience while transitioning into a long-term position.</p><p><br></p><p>Key Responsibilities</p><p><br></p><ul><li>Process a high volume of vendor invoices accurately and efficiently</li><li>Review invoices for proper coding, approvals, and compliance with company policies</li><li>Handle subcontractor payments, lien releases, and prevailing wage documentation as required</li><li>Reconcile vendor statements and resolve discrepancies in a timely manner</li><li>Assist with weekly check runs, ACH/wire payments, and expense reports</li><li>Maintain organized AP files and support month-end closing activities</li><li>Collaborate with project managers and operations teams to address billing and payment inquiries</li></ul><p><br></p>
We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Davis, California. In this long-term contract position, you will play a crucial role in managing customer accounts, processing payments, and maintaining accurate financial records. The ideal candidate will have strong organizational skills and a solid understanding of accounts receivable functions, including reconciliation and reporting.<br><br>Responsibilities:<br>• Set up and maintain customer accounts in JD Edwards, ensuring accuracy and timeliness.<br>• Post payments received from customers promptly and accurately.<br>• Apply credit memos, prepare refund requests for overpayments, and reconcile customer account balances.<br>• Manage the Accounts Receivable subledger, closing documents related to inventory transfers and sample shipments.<br>• Generate and distribute account statements through mail or email, and follow up with reminder notices for overdue balances.<br>• Prepare and route approval requests for payment term extensions and credit holds to the Credit & Treasury Manager.<br>• Complete credit reference requests for signing and update payment terms and credit limits after review and approval.<br>• Reconcile unapplied cash accounts weekly to ensure all payments are properly recorded.<br>• Prepare regular AR cash forecasts, regional aging reports, and foreign exchange adjustments.<br>• Assist with semi-annual audit deliverables and perform routine office tasks as needed.
<p>We are looking for a meticulous Data Entry Clerk to join our team, based in San Francisco, California. The role will primarily involve analyzing and processing large amounts of data, with a focus on security-related information. This is a remote position, so applicants can be based anywhere, although they should be prepared to work within the Pacific Standard Time zone.</p><p><br></p><p>Responsibilities:</p><p>• Analyzing and processing large volumes of data accurately and efficiently</p><p>• Performing critical thinking tasks to understand the objective of the data and ensure the accuracy of entries</p><p>• Communicating effectively with team members and superiors, especially when needing assistance</p><p>• Utilizing strong English skills to comprehend and respond to complex data-related questions</p><p>• Demonstrating a high level of reading proficiency to manage high volumes of reading, reviewing, and data entry tasks</p><p>• Displaying strong analytical skills to review and analyze data on intake</p><p>• Maintaining a consistent work schedule for tracking purposes</p><p>• Adapting to repetitive work involving a high volume of reading, reviewing, and data processing.</p><p><br></p><p><br></p>
We are looking for an experienced IT Service Delivery Manager to lead and enhance the delivery of user-centered IT support within a dynamic healthcare environment. Based in Oakland, California, this role focuses on optimizing IT services to ensure accessibility, efficiency, and alignment with organizational needs. The ideal candidate will bring strategic vision, leadership expertise, and a strong commitment to operational excellence.<br><br>Responsibilities:<br>• Drive initiatives to improve the overall user experience by embedding proactive support and usability principles into IT service delivery.<br>• Lead and mentor a team of IT support analysts and system specialists, fostering collaboration and encouraging growth.<br>• Develop and implement strategies to optimize IT support processes, tools, and response models.<br>• Oversee the resolution of technical issues, identifying trends and systemic causes to enhance service performance.<br>• Manage the creation and delivery of end-user training programs and self-service resources to improve technology adoption.<br>• Monitor and analyze service performance metrics, including SLAs, user satisfaction, and operational effectiveness, to identify improvement opportunities.<br>• Collaborate with cross-functional teams to ensure IT services align with organizational goals and operational needs.<br>• Ensure timely and clear communication regarding system outages, updates, and changes to minimize business disruption.<br>• Maintain relationships with external vendors, ensuring service quality and alignment with company expectations.<br>• Represent end-user perspectives in enterprise IT projects, supporting change management and post-deployment evaluations.
<p><strong>Senior Client Service Associate or Associate Director of Client Service</strong></p><p><strong>Location:</strong> 100% Remote (Optional hybrid from San Francisco office)</p><p><strong>Industry:</strong> Wealth Management / Family Office</p><p><strong>Compensation:</strong> $90,000–$110,000 base (flexible DOE) + Discretionary Bonus (15–30%)</p><p><br></p><p>A boutique wealth advisory firm is seeking a highly capable and polished <strong>Senior Client Service Associate</strong> or <strong>Associate Director of Client Service</strong> to join its elite team. This is a rare opportunity to work with ultra-high-net-worth individuals and families in a fully remote role, supporting the design and management of sophisticated single-family office structures.</p><p><br></p><p><strong>About the Firm</strong></p><p>Founded in 2012, the firm partners with a select global client base of founders, investors, and multi-generational families. Unlike traditional multi-family offices, this team builds and manages fully customized single-family offices, integrating wealth strategy, portfolio management, financial operations, and family office services. Their approach is deeply personalized, with a focus on depth of relationship rather than volume of clients.</p><p><br></p><p><strong>Position Overview</strong></p><p>This role sits between junior client service staff and senior directors, supporting high-touch operational needs for ultra-wealthy clients. You’ll work directly with leadership and contribute to a best-in-class service model, while helping shape internal processes and scalability. The ideal candidate is entrepreneurial, mature, curious, and team-oriented—with the operational sharpness and discretion required to serve billionaire clients.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Own the end-to-end client experience across onboarding, subscriptions, redemptions, money movements, and reporting</li><li>Coordinate wires, funding requests, and operational workflows for family office clients</li><li>Support philanthropic entities and foundation-related operations</li><li>Monitor tax-related workflows and liaise with external accountants</li><li>Review investment performance reports for accuracy (Addepar)</li><li>Maintain CRM systems and organize client documentation</li><li>Partner with leadership on client service initiatives and process improvements</li><li>Communicate professionally with clients, their family offices, and allied professionals</li><li>Assist with KYC documentation, custodial paperwork, and entity setup</li></ul><p><strong>Why Join This Team?</strong></p><ul><li>100% remote flexibility (with optional office access)</li><li>Low turnover and strong team stability</li><li>Quarterly offsites with team-building and strategic sessions</li><li>Collaborative culture focused on building something meaningful</li><li>Health, dental, and vision insurance (100% employer-paid for employees)</li><li>Paid parental leave</li><li>401(k) with employer match</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
We are looking for an experienced Collections Specialist to join our team in San Francisco, California. In this long-term contract role, you will play a key part in managing billing and collections processes, ensuring compliance, and maintaining accurate financial records. This position offers an opportunity to collaborate with insurance adjusters and utilize tools like QuickBooks Online and HubSpot.<br><br>Responsibilities:<br>• Oversee billing and collections processes, ensuring timely payments from clients.<br>• Utilize QuickBooks Online to manage financial transactions and maintain accurate records.<br>• Collaborate with insurance adjusters to ensure compliance with industry standards.<br>• Communicate with clients and stakeholders to resolve payment discrepancies.<br>• Prepare and manage pricing forms using tools like Xactimate.<br>• Leverage HubSpot for tracking and managing client interactions.<br>• Handle labor and equipment billing with precision and attention to detail.<br>• Conduct outreach to clients regarding overdue payments and account statuses.<br>• Provide regular updates and reports on collection activities and outcomes.<br>• Work onsite with flexibility for remote work once training is complete.
