4 results for Creative Services Manager in Santa Rosa, CA

Brand Manager

San Francisco, CA
onsite
Permanent
90000 - 120000 USD / Yearly
We are looking for an innovative and detail-oriented Brand Marketing Manager to lead creative strategies and ensure operational excellence across marketing and business development initiatives. This role requires a dynamic individual who can seamlessly manage proposal preparation, presentation materials, and graphic design while collaborating to execute impactful marketing campaigns. Responsibilities:• Lead and oversee internal business development efforts, ensuring timely delivery of proposals, presentations, and client-facing materials.• Organize and maintain a comprehensive library of templates, resumes, project pages, images, and firm materials for efficient proposal creation.• Coordinate contributions from design staff to meet deadlines and produce high-quality deliverables.• Develop and implement strategies to strengthen client relationships and expand clientele.• Design and produce marketing collateral, including social media content, newsletters, brochures, and website updates.• Plan and execute award submissions, ensuring all materials meet industry standards.• Manage project photography, from scheduling shoots to selecting final images for promotional use.
2026-02-24T00:00:00Z

Customer Service Manager

Dixon, CA
onsite
Contract / Temporary to Hire
40 - 55 USD / Hourly
Job SummaryPermanent Hire OpportunityThis position supports customer service, dispatch, and inside sales departments. It manages personnel and serves as the main contact for high-volume retail partners, specialized distributors, and contractors regarding inquiries, issues, order processing, and delivery scheduling. The ideal candidate ensures high-volume retail inventory remains in-stock, handles complex logistics, and resolves order discrepancies efficiently. This role is responsible for supporting and demonstrating core values such as integrity, safety, respect, customer focus, quality, innovation, and financial success.<ul><li>Sales Partner Management: Manage the end-to-end order process for large, high-volume customers, utilizing electronic data interchange systems, vendor portals, and direct communication to ensure seamless order processing and compliance with customer requirements.</li><li>Oversee the entry, tracking, and fulfillment of high-volume orders. Coordinate with production and logistics teams to prioritize production and manage shipping schedules to meet scheduled delivery dates.</li><li>Proactively monitor inventory levels and work with sales/production teams to avoid stockouts at customer locations and job sites. Communicate potential delays or shortages immediately to customers, peers, and senior management.</li><li>Review and manage delivery notes to reflect loading changes and inventory shortages.</li><li>Manage, research, and resolve inquiries or complaints on products, orders, invoicing, and pricing.</li><li>Work with sales teams to coordinate customer requests and provide superior customer service.</li><li>Maintain customer complaints and regularly log information into customer relationship management systems.</li><li>Responsible for accurate setup and processing of customer rebates and royalties on a monthly, quarterly, and annual basis.</li><li>Assist with preparing pricing materials and managing location pricing structure with sales teams.</li><li>Prepare and enter yearly and off-cycle pricing increases into enterprise systems.</li><li>Maintain positive, long-term relationships with buyers and branch managers.</li><li>Assist in managing all processes including sales orders and change-orders received from customers, inside sales coordinators, and sales representatives.</li><li>Assist in setting up sales orders, terms, payers, and preliminary lien data in enterprise systems for initial orders.</li><li>Hire, train, and mentor a team of customer service representatives to handle high-volume inquiries, order entry, and customer complaints.</li><li>Set expectations, coach, train, instruct, discipline, hold accountable, and offer guidance to all direct reports.</li><li>Manage customer service, dispatch, and inside sales personnel across multiple locations.</li><li>Analyze, record, and assess customer service metrics (e.g., on-time in-full rates, order accuracy). Prepare weekly and monthly reports on performance to identify areas for improvement.</li><li>Conduct performance reviews for direct reports and advise on year-end performance reviews for all personnel via human resources information systems.</li><li>Monitor and approve employee actions in human resources systems in a timely manner.</li><li>Responsible for running time data audit reports of recorded time and errors, and track attendance via payroll systems.</li><li>Complete monthly audit packages for customer service.</li></ul>
2026-02-06T00:00:00Z

Marketing Designer

San Francisco, CA
remote
Temporary
40 - 50 USD / Hourly
We are looking for a Contract Marketing Designer to support our creative services work. In this role, you’ll be a versatile, hands-on designer who can take projects from concept through execution—delivering polished, on-brand creative across multiple channels. You’ll partner closely with different teams on marketing and other cross-functional teams to produce high-quality work quickly, while maintaining consistency with our visual system and brand standards. What you’ll do:<ul><li> Create and deliver on-brand marketing and brand assets across channels (e.g., web and landing page graphics, paid social, email, events, sales enablement, presentations, and internal comms)</li><li> Translate project requests into strong design concepts, then iterate quickly based on feedback and performance needs</li><li> Ensure brand consistency, accessibility considerations, and high craft across all deliverables</li><li> Prepare final files for handoff across digital and print workflows (including specs, exports, and production-ready packages)</li><li> Responsible for basic video editing and GIFs</li><li> Contribute to maintaining and evolving templates and lightweight systems that improve speed and consistency</li><li> Manage multiple projects concurrently in a fast-paced environment while meeting deadlines and quality expectations</li></ul>
2026-03-03T00:00:00Z

Technical Digital Marketing Director

San Francisco, CA
onsite
Permanent
140000 - 160000 USD / Yearly
We are looking for a dynamic and experienced Digital Marketing Director to lead innovative marketing strategies and drive business growth. This role requires a blend of creative vision and technical expertise to execute impactful campaigns, manage cross-functional teams, and optimize the use of marketing technologies. Responsibilities:• Collaborate with leadership and business program teams to align marketing strategies with organizational goals.• Organize and present monthly performance reports to stakeholders, ensuring transparency and actionable insights.• Oversee partnerships with consulting agencies specializing in analytics, paid media, and other marketing initiatives.• Develop and implement marketing strategies tailored to unique audience needs and program objectives.• Maintain and update the annual marketing budget, including quarterly forecasting.• Optimize and manage the marketing technology stack, including tools such as Google Analytics, Hubspot, and Webflow.• Analyze data to generate insights and comprehensive reporting across all channels.
2026-02-24T00:00:00Z