<p>Colleen McAuliffe with Robert Half is looking for a detail-oriented and driven Sales Operations / Sales Analyst to join our team in Orinda, California. This role combines business development research, sales operations, and analytics to enhance team efficiency and drive revenue growth. The ideal candidate will bring strong organizational skills, a data-driven mindset, and a collaborative approach to managing sales processes and supporting business objectives.</p><p><br></p><p>Responsibilities:</p><p>• Conduct research to identify potential leads and compile prospecting lists for the business development team.</p><p>• Assist in the creation of sales proposals, presentations, and responses to client inquiries.</p><p>• Generate and evaluate sales dashboards and pipeline metrics to provide actionable insights.</p><p>• Develop and implement strategies to optimize sales workflows and enhance team productivity.</p><p>• Collaborate with marketing, finance, and customer success teams to align sales initiatives with broader organizational goals.</p><p>• Maintain accurate documentation of sales activities, business development progress, and operational processes.</p><p>• Identify areas for improvement within sales operations and propose solutions to streamline efforts.</p><p>• Provide support in post-sales activities, including quoting and follow-up.</p><p>• Prepare executive-level presentations to communicate sales performance and strategic objectives. </p>
<p>We are looking for a detail-oriented Sales Coordinator to join our team in Hayward, California. The Sales Coordinator is responsible for providing comprehensive support to the Sales team throughout the lifecycle of client orders, from the initial agreement through completion and payment. Reporting to the Contracts, Administration & Purchasing Supervisor, this role collaborates with multiple departments—including Sales, Operations, Vendor Management, and Senior Leadership—to facilitate smooth processes and communication.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately and promptly process all sales agreements, ensuring compliance with internal policies and procedures.</li><li>Set up contracts and maintain job records using collaborative and digital document management tools and the company's ERP software.</li><li>Oversee the creation and maintenance of project/job files, ensuring all documentation is organized and accessible within the company’s digital storage system.</li><li>Review, enter, and update sales and purchase orders, contract modifications, and cancellations in the ERP.</li><li>Track equipment and other deliverables to make sure delivery timelines are met and purchase order requirements are fulfilled.</li><li>Serve as a liaison across teams, balancing deadlines and objectives while making practical decisions.</li><li>Proactively manage inventory levels by placing equipment orders to maintain optimal stock at warehouse locations.</li><li>Coordinate with Logistics, Sales, and Warehouse teams to schedule and release equipment as required by project timelines.</li><li>Monitor inventory transfers between various facilities, ensuring accurate record-keeping of product counts and serial numbers.</li><li>Support annual physical inventory audits and assist with reconciliation processes as directed by the supervisor.</li><li>Assist with internal and external audit requests by retrieving documentation, as needed.</li></ul>
<p>PLEASE ADVISE THIS ROLE IS FULLY ONSITE LOCAL CANDIDATES ONLY </p><p><br></p><p>We are looking for a detail-oriented Sales Coordinator to support our manufacturing operations in Watsonville, California. In this long-term contract role, you will play a critical part in ensuring smooth order processing and sales administration while collaborating with multiple departments. This position offers an excellent opportunity to contribute to a fast-paced environment and drive process improvements.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage 500-1,000 orders monthly, ensuring accuracy and efficiency.</p><p>• Troubleshoot system issues and identify gaps to prevent recurring problems.</p><p>• Work across multiple screens and navigate various systems fluidly.</p><p>• Collaborate with internal departments to streamline workflows and resolve challenges.</p><p>• Support sales representatives by handling order entry, allowing them to focus on driving sales.</p><p>• Contribute to process improvements and solutions that enhance operational efficiency.</p><p>• Maintain strong attention to detail while multitasking in a dynamic environment.</p><p>• Build and maintain positive relationships with team members and other departments.</p><p>• Communicate effectively with clients and stakeholders, ensuring their needs are met.</p><p>• Adapt to new systems and procedures while providing feedback for enhancements.</p>
<p>We are seeking an experienced and dedicated Customer Service Representative (CSR) for a temp-to-hire opportunity in San Leandro. The ideal candidate is reliable, highly responsive, detail-oriented, and an enthusiastic team player. Experience in order processing and cross-functional communication is strongly desired.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Order Processing:</strong> Review incoming orders, ensure data accuracy (ATP), document exceptions and special notes. Communicate proactively with transportation, sales, and warehouse teams to maintain seamless daily workflows.</li><li><strong>Customer Experience:</strong> Deliver timely and professional updates related to orders. Serve as the company’s representative for customer inquiries via phone, email, or chat, ensuring customers feel heard and informed.</li><li><strong>Issue Resolution:</strong> Proactively identify and help resolve customer issues, escalating complex cases when needed. Leverage product and process knowledge to build trust and deliver accurate, reliable support.</li><li><strong>Attention to Detail:</strong> Guarantee data accuracy in all customer and order inputs. Strive for continuous process improvement and share recommended changes with leadership.</li><li><strong>Reliability:</strong> Consistently demonstrate commitment to team goals and company values. Contribute positively to the department’s overall success.</li></ul>
<p>Our client, a healthcare company, is hiring 2-3 customer service professionals to join their team! If you have 2+ years of experience and enjoy creating and building relationships, apply today! </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate and accept all patient orders, ensuring financial and therapy qualifications</li><li>Provide exceptional customer service with professional phone etiquette</li><li>Review and qualify orders according to Medicare, Medi-Cal, and contracted payer guidelines</li><li>Collaborate with clinical staff for complex patient orders</li><li>Work with Distribution Manager to ensure timely deliveries and address service failures</li><li>Support departments with strong communication skills and accurate documentation</li><li>Monitor daily and weekly intake reports, open order reports, and participate in Performance Improvement activities</li><li>Respond to customer complaints and track for quality improvement</li><li>Support organizational goals, policies, and shipping processes for medical supplies</li></ul><p><br></p>
<p><strong>Customer Service Representative</strong></p><p><strong>About the Role:</strong></p><p>Join our team as a Customer Service Representative and be the first point of contact for our valued customers.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat</li><li>Provide product/service information</li><li>Process orders and resolve customer issues</li><li>Maintain accurate records of customer interactions</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join our team on a l9 month contract basis in Mountain View, California. In this role, you will support nonprofit organizations by managing their registration processes and addressing inquiries related to payments. This position offers the opportunity to work in a collaborative environment focused on philanthropy and community engagement.</p><p><br></p><p>Responsibilities:</p><p>• Assist nonprofit organizations with completing their PaymentWorks registration to ensure smooth transactions.</p><p>• Respond promptly to customer inquiries regarding registration processes and payment-related questions.</p><p>• Enter and maintain accurate documentation and data records.</p><p>• Utilize Excel and Outlook to manage and track communications and workflows effectively.</p><p>• Collaborate with the Grants Processing Team to ensure alignment and efficiency in service delivery.</p><p>• Provide detailed follow-ups with nonprofits to resolve any registration or payment issues.</p><p>• Maintain a detail-oriented and courteous demeanor in all communications, both written and verbal.</p><p>• Participate in team meetings twice per month to discuss progress and address challenges.</p><p>• Leverage Salesforce if applicable to streamline customer service processes.</p>
We are looking for a skilled Customer Service Representative to join our team in San Francisco, California. This is a contract position requiring attention to detail, with a strong ability to manage high-volume calls and deliver exceptional customer service. The role involves working on-site Monday through Friday, with flexibility for phased eight-hour shifts.<br><br>Responsibilities:<br>• Handle a high volume of inbound calls from business owners across various industries with efficiency and courtesy.<br>• Collect and record detailed business and risk-related information accurately during customer interactions.<br>• Identify and escalate unique cases or exceptions to ensure proper resolution and process improvement.<br>• Document insights gathered during calls to support sales, service, and AI model development.<br>• Utilize MacOS, Slack, and Adobe Acrobat Pro to manage workflows and maintain communication.<br>• Work collaboratively with the team to meet customer needs and address inquiries effectively.<br>• Maintain a high level of adaptability during extended shifts and possible overtime.