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3 results for Help Desk Support Manager in Santa Clara, CA

Desktop Support Analyst

Palo Alto, CA
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Palo Alto, California. This Long-term Contract opportunity is ideal for someone who communicates clearly, resolves desktop issues efficiently, and delivers a reliable support experience across hardware and Mac-based environments. The role begins on a part-time basis and may expand over time based on business needs. Responsibilities: • Deliver front-line desktop support by diagnosing and resolving issues related to workstations, peripherals, and end-user technology • Support Mac OS environments, including troubleshooting operating system, software, and device-related problems • Respond to user requests in a detail-oriented and timely manner while providing clear technical guidance • Set up, configure, and maintain computer hardware and related equipment for employees and teams • Track support activity, document resolutions, and escalate more complex issues when needed • Assist with onboarding, equipment deployment, and general desk-side support to ensure smooth day-to-day operations
2026-07-21T00:00:00Z

Executive Desktop Support

San Francisco, CA
onsite
Temporary / Contract
45 - 50 USD / Hourly
We are looking for an Executive Desktop Support specialist to provide high-touch technical assistance for leadership and employees in San Francisco, California. This contract opportunity is ideal for someone who excels in a cloud-first environment, enjoys hands-on endpoint support, and can balance day-to-day troubleshooting with executive-level service. The role combines advanced desktop support, device administration, and close collaboration with business teams to keep workplace technology running smoothly. This is a hybrid opportunity and requires 3 days on site. Responsibilities:• Deliver advanced desktop support for complex user issues, serving as an escalation point for technical problems across the organization.• Provide concierge-style technology assistance to executives and key stakeholders with a strong focus on responsiveness and professionalism.• Administer modern endpoint management tools, including Microsoft Intune, to support device configuration, compliance, and lifecycle management.• Support Microsoft 365 services such as Exchange Online, Azure-based identity tools, and collaboration platforms used by business teams.• Coordinate workstation rollouts, hardware replacements, and user device migrations for the San Francisco, California office.• Troubleshoot and resolve issues affecting both Windows and Mac computers in a predominantly Windows-based environment.• Assist with the shift of entry-level support activities to an external service model while maintaining continuity for end users.• Monitor and work through support tickets, partnering with colleagues to address technical needs across multiple departments.• Provide onsite assistance in a corporate office setting and help maintain dependable daily technology operations for real estate-focused business units.
2026-08-12T00:00:00Z

Office Support Specialist

Salinas, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for an Office Support Specialist to help keep daily operations running smoothly in our Salinas, California office. This Long-term Contract position is well suited for someone who enjoys balancing administrative tasks with hands-on support for office equipment, supplies, and employee needs. The ideal candidate is organized, responsive, and comfortable assisting with both routine coordination and time-sensitive requests in a fast-paced environment. Responsibilities: • Manage day-to-day office support activities, ensuring work areas remain orderly, functional, and ready for employee use. • Coordinate mail distribution, outgoing shipments, and package handling while maintaining accurate and efficient processing. • Arrange printer setup, service requests, and basic connectivity assistance to help minimize workplace disruptions. • Produce and organize labels, sticker logos, and other branded office materials using basic formatting or printing tools. • Monitor inventory levels for office supplies and restock shared spaces so essential items are consistently available. • Support new employee setup by preparing workstations, devices, and necessary materials before start dates. • Respond promptly to staff requests related to office services and basic technical issues, resolving straightforward problems independently when possible. • Contribute to special assignments and provide additional administrative assistance based on evolving office priorities.
2026-07-17T00:00:00Z