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2 results for Help Desk Support Manager in Santa Clara, CA
- Walnut Creek, CA
- onsite
- Temporary to Hire
- 26.6 - 28 USD / Hourly
- We are looking for a Help Desk Analyst I to provide hands-on technical support for end users in Walnut Creek, California. This contract opportunity with potential for a permanent role is ideal for someone who enjoys resolving everyday desktop issues, preparing equipment for deployment, and creating a reliable workstation experience in a Windows-based environment. The role supports multiple nearby sites with limited travel, while primarily working from the Walnut Creek location.<br><br>Responsibilities:<br>• Deliver first- and second-level technical assistance for hardware, software, and workstation-related issues.<br>• Diagnose common desktop problems and restore functionality for users in a timely manner.<br>• Replace computers and related equipment as needed to maintain business operations.<br>• Prepare and configure workstations for new and existing employees, including peripherals and standard desktop tools.<br>• Perform computer imaging and device setup to support consistent deployment standards.<br>• Support users across multiple local sites, with occasional travel between locations when required.<br>• Maintain Windows-based desktop environments and assist with routine endpoint support tasks.
- 2026-06-02T00:00:00Z
- Alameda, CA
- onsite
- Temporary / Contract
- 30 - 34 USD / Hourly
- <p>We are looking for a skilled Desktop Support Analyst I to join our team in Alameda, California. This Desktop Support Analyst long-term contract position offers an excellent opportunity to provide technical support and ensure seamless operations across various systems and technologies. The ideal Desktop Support candidate will have expertise in troubleshooting and configuring hardware and software while delivering exceptional customer service. The Desktop SupportAnalyst role is for a long term contract and is an onsite position out of Alameda, Ca.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for Android devices, Apple products, and other hardware systems.</p><p>• Manage Active Directory accounts and permissions to ensure secure access.</p><p>• Configure and deploy EO/IR systems to meet operational requirements.</p><p>• Perform database management tasks, including updates and maintenance.</p><p>• Assist with hardware installations and configuration management processes.</p><p>• Support software deployments and ensure compatibility across systems.</p><p>• Deliver prompt and effective solutions to end-user concerns.</p><p>• Document technical procedures and resolutions to maintain a knowledge base.</p><p>• Collaborate with team members to improve system efficiency and reliability.</p>
- 2026-05-20T00:00:00Z