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22 results for Client Service Representative in Santa Clara, CA

Client Services Representative
  • San Francisco, CA
  • onsite
  • Permanent / Full Time
  • 100000 - 115000 USD / Yearly
  • <p><strong>Jeff Abrams is seeking a dedicated Client Services Representative to join his exceptional client&#39;s team.</strong> In this role, you will play a key part in delivering outstanding client experiences while managing a range of financial services and administrative tasks. This position is ideal for someone who thrives in a client-focused environment and is committed to providing personalized, high-quality support.</p><p><strong>Responsibilities:</strong></p><p>• Facilitate updates to beneficiary designations, ensuring accuracy and compliance with firm policies.</p><p> • Process wire transfers securely and in accordance with regulatory requirements.</p><p> • Manage rollover requests by coordinating with custodians, preparing documentation, and ensuring smooth transitions.</p><p> • Respond promptly and effectively to client inquiries, providing detailed information on financial products and services.</p><p> • Build and maintain strong client relationships through proactive and personalized communication.</p><p> • Guide new clients through the onboarding process to ensure a seamless and welcoming experience.</p><p> • Oversee client transactions, including deposits, withdrawals, account updates, and balance inquiries.</p><p> • Partner with financial advisors to ensure client activities align with their financial strategies and goals.</p><p> • Maintain accurate and current client records within Salesforce.</p><p> • Follow up on pending client requests to ensure timely and complete resolutions.</p><p><br></p><p>If you are interested in this role, please reach out to <strong>Jeff Abrams via LinkedIn</strong>.</p>
  • 2026-04-17T00:00:00Z
Customer Service Representative
  • Hollister, CA
  • onsite
  • Temporary / Contract
  • 25 - 26 USD / Hourly
  • We are looking for an experienced and welcoming Customer Service Representative to support daily front-desk operations in California. This Long-term Contract position is ideal for someone who enjoys interacting with people, creating a positive visitor experience, and handling a variety of administrative tasks in an onsite setting. The right candidate will be comfortable balancing customer-facing responsibilities with behind-the-scenes coordination while maintaining a detail-oriented approach throughout the day.<br><br>Responsibilities:<br>• Welcome visitors warmly, assess their needs, and connect them with the appropriate sales representative or team member.<br>• Schedule and confirm appointments, ensuring calendars remain organized and guest visits are handled efficiently.<br>• Maintain a hospitable front-office experience by offering refreshments such as snacks and bottled water to guests.<br>• Support day-to-day administrative assignments, including general office coordination and special projects as needed.<br>• Contact food truck vendors to request pricing, compare options, and gather information for onsite planning purposes.<br>• Monitor communications and respond promptly to inquiries using email, calendar tools, and other office systems.<br>• Keep reception and guest areas orderly, detail-oriented, and ready to receive visitors throughout the day.
  • 2026-05-14T00:00:00Z
Customer Service Representative
  • San Leandro, CA
  • onsite
  • Temporary / Contract
  • 26 - 28 USD / Hourly
  • <p>We are seeking an experienced and dedicated Customer Service Representative (CSR) for a temp-to-hire opportunity in San Leandro. The ideal candidate is reliable, highly responsive, detail-oriented, and an enthusiastic team player. Experience in order processing and cross-functional communication is strongly desired.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Order Processing:</strong> Review incoming orders, ensure data accuracy (ATP), document exceptions and special notes. Communicate proactively with transportation, sales, and warehouse teams to maintain seamless daily workflows.</li><li><strong>Customer Experience:</strong> Deliver timely and professional updates related to orders. Serve as the company’s representative for customer inquiries via phone, email, or chat, ensuring customers feel heard and informed.</li><li><strong>Issue Resolution:</strong> Proactively identify and help resolve customer issues, escalating complex cases when needed. Leverage product and process knowledge to build trust and deliver accurate, reliable support.</li><li><strong>Attention to Detail:</strong> Guarantee data accuracy in all customer and order inputs. Strive for continuous process improvement and share recommended changes with leadership.</li><li><strong>Reliability:</strong> Consistently demonstrate commitment to team goals and company values. Contribute positively to the department’s overall success.</li></ul>
  • 2026-04-24T00:00:00Z
Customer Service Representative
  • Hercules, CA
  • onsite
  • Temporary / Contract
  • 19 - 20 USD / Hourly
  • <p>We are looking for an efficient Customer Service Representative to support a contract assignment in California. In this role, you will help create a welcoming and enjoyable environment during a math-focused game night by guiding activities, encouraging participation, and keeping the event running smoothly. This contract position is ideal for someone who enjoys working with people, delivers friendly service, and stays organized in a lively setting.</p><p><br></p><p>Responsibilities:</p><p>• Welcome children and families to the event and provide a positive, helpful experience throughout the program</p><p>• Lead simple math-based games in a way that keeps participants engaged, supported, and eager to join in</p><p>• Oversee an assigned activity station, making sure materials are ready, the area stays orderly, and transitions are smooth</p><p>• Explain game instructions clearly and offer encouragement so children can participate with confidence</p><p>• Monitor the flow of guests at the station and maintain a safe, fun, and inclusive environment</p><p>• Respond to participant questions promptly and professionally while helping resolve minor issues during the event</p><p><br></p><p>If you&#39;re interested in this one evening event, please submit your resume today.</p>
  • 2026-05-15T00:00:00Z
Customer Service Specialist
  • Oakland, CA
  • onsite
  • Temporary / Contract
  • 23 - 26 USD / Hourly
  • <p>We are seeking a Customer Support / Escalations Specialist to handle complex customer issues, ensure timely resolutions, and provide a high level of service.</p><p><strong>Job Description</strong></p><ul><li>Respond to escalated customer concerns via phone, email, or chat</li><li>Investigate issues and coordinate with internal departments for resolution</li><li>Maintain detailed documentation of customer cases and outcomes</li><li>Identify recurring issues and recommend process improvements</li><li>Provide support to frontline team members on escalated matters</li><li>Ensure customer concerns are resolved in a timely and professional manner</li></ul><p><br></p>
  • 2026-05-08T00:00:00Z
Client Service Associate
  • Palo Alto, CA
  • onsite
  • Permanent / Full Time
  • 80000 - 120000 USD / Yearly
  • <p>Reach out to <strong><u>Michelle Espejo via email or LinkedIn</u></strong> for additional information or questions.</p><p> </p><p><strong>Client Service Associate | Thriving Wealth Management Firm | Palo Alto </strong></p><p><strong>Hybrid; 3 Days onsite | $Base + Bonus + Top Tier Perks!</strong></p><p> </p><p>Join a well-established wealth management firm supporting <strong>high-net-worth and ultra-high-net-worth individuals, families, and institutions</strong>. They deliver customized financial planning and investment solutions to entrepreneurs, executives, and their families, backed by deep experience and strong local relationships.</p><p> </p><p>The role offers a <strong>competitive compensation package with strong benefits</strong>, including a<strong> generous 401(k) match</strong>, comprehensive health coverage,<strong> unlimited PTO</strong>, free parking, cell phone and commuter stipends, support for CFP or CFA coursework. You’ll work in a collaborative environment and a team-oriented culture with tons of growth opportunities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Build trusted relationships with clients and anticipate their needs</li><li>Own the new client onboarding experience from start to finish</li><li>Partner closely with advisors on meaningful planning and investment work</li><li>Collaborate with accountants and attorneys on complex client needs</li><li>Support portfolios, reporting, and client deliverables in a high-volume setting</li></ul><p><strong>For fastest consideration, reach out to <u>Michelle Espejo via email or LinkedIn</u>.</strong></p>
  • 2026-05-15T00:00:00Z
Medical Customer Service Rep
  • San Francisco, CA
  • onsite
  • Temporary / Contract
  • 18 - 19 USD / Hourly
  • <p>We are looking for a Medical Customer Service Rep to support home-based care coordination for patients managing chronic conditions. This Contract position is based in San Francisco, California, and focuses on delivering responsive service through phone, ticketing, and scheduling support in a fast-moving healthcare environment. The person in this role will help organize patient visit logistics, maintain accurate documentation, and work closely with pharmacies, nurses, and internal teams to keep operations running smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate in-home nursing visit schedules using internal systems and external tools to ensure timely patient care.</p><p>• Respond to a steady volume of inbound calls from patients, pharmacy partners, and nursing staff with professionalism and urgency.</p><p>• Monitor and resolve service requests in Zendesk while keeping records accurate, complete, and up to date.</p><p>• Confirm upcoming appointments and adjust visit details as needed to support daily care delivery.</p><p>• Gather, review, and upload required documentation to maintain compliance and support continuity of service.</p><p>• Manage competing priorities efficiently in a high-volume setting while meeting established turnaround expectations.</p><p>• Partner with cross-functional teams to share observations, address workflow challenges, and improve service quality.</p><p>• Build productive working relationships with specialty pharmacies and nursing partners to support coordinated care.</p><p>• Identify opportunities to streamline administrative processes and contribute ideas that enhance operational performance.</p><p><br></p>
  • 2026-05-15T00:00:00Z
Call Center Agent
  • Newark, CA
  • onsite
  • Temporary / Contract
  • 27 - 28 USD / Hourly
  • <p>Robert Half is seeking Call Center Agents with a healthcare background to support a Premier Healthcare client <strong><u>onsite</u></strong> in Newark, CA. This is a contract-to-hire Call Center Agent role, and is a great opportunity for candidates with experience managing high volumes of inbound and outbound calls to support patients and providers. Apply to become a Call Center Agent today!</p><p><br></p><ul><li>Responds to a high-volume of incoming and outgoing telephone calls and faxed referral</li><li>Coordinates care by scheduling, editing and maintaining routine patient physician appointments for new and returning patients.</li><li>Facilitates communication between the patient and the physician or clinic</li><li>Accurately documents and routes calls to the proper department</li><li>Identifies urgent customer needs or operational issues, and escalates appropriately</li><li>Works with care teams, patients, and outside facilities to obtain necessary information required for care.</li><li>Obtains and updates insurance information.</li><li>Meets all regulatory and compliance standards and exceeds quality assurance standards</li><li>Uses reference documents and online knowledgebase tools to clearly articulate accurate information regarding Hospital services</li></ul>
  • 2026-05-12T00:00:00Z
Customer Service Admin
  • Oakland, CA
  • onsite
  • Temporary / Contract
  • 25 - 27 USD / Hourly
  • <p>We are looking for a Customer Service Administrator to support customer service operations through order processing, issue resolution, and administrative coordination. This role combines customer support and administrative duties, including responding to inquiries, maintaining customer records, processing orders, and assisting internal teams. The ideal candidate has strong communication skills and a customer-focused mindset.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Respond to customer inquiries by phone and email</li><li>Process orders, service requests, and account updates</li><li>Maintain accurate customer records and documentation</li><li>Coordinate with internal teams to resolve issues</li><li>Track service metrics and prepare reports</li><li>Provide general administrative support to the customer service team</li></ul>
  • 2026-05-01T00:00:00Z
Client Service Coordinator - Associate
  • Redwood City, CA
  • onsite
  • Temporary / Contract
  • 20 - 21 USD / Hourly
  • <p><strong>POSITION:</strong> Client Service Coordinator - Associate (Contract)</p><p><strong>Location:</strong> Redwood City, CA (Onsite)</p><p><strong>Schedule:</strong> 100% ONSITE from Monday–Friday, 8:00 AM – 4:30 PM</p><p><strong>Assignment Type:</strong> Contract (Temp)</p><p><strong>Tentative Pay:</strong> $21 per hour</p><p> </p><p><strong>Overview</strong></p><p>We are partnering with a leading organization to identify a <strong>Client Service Coordinator - Associate</strong> to provide essential administrative support and help ensure smooth day-to-day operations. This role is ideal for someone early in their career who is highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Manage phone calls, emails, and correspondence in a professional manner</li><li>Schedule meetings, coordinate conferences, and maintain calendars</li><li>Maintain filing systems, sort/distribute mail, and order office supplies</li><li>Assist with financial record keeping and expense tracking</li><li>Support special projects and team initiatives as needed</li><li>Maintain cleanliness and organization in shared office spaces (kitchen and common areas)</li></ul><p><br></p><p><br></p>
  • 2026-05-15T00:00:00Z
Healthcare Office Services Representative
  • Santa Cruz, CA
  • onsite
  • Temporary / Contract
  • 20 - 25 USD / Hourly
  • <p>The Healthcare Office Services Representative supports the backbone of the outpatient office experience. This role focuses on delivering excellent service through phone support, front‑office coordination, and accurate administrative work. You will work in a collaborative environment where organization, communication, and attention to detail matter every day.</p>
  • 2026-05-09T00:00:00Z
Call Center
  • Newark, CA
  • onsite
  • Temporary / Contract
  • 23 - 28 USD / Hourly
  • <p>·       Responds to a high-volume of incoming and outgoing telephone calls and faxed referral</p><p>·       Coordinates care by scheduling, editing and maintaining routine patient physician appointments for new and returning patients.</p><p>·       Facilitates communication between the patient and the physician or clinic</p><p>·       Delivers expert knowledge regarding clinic-specific processes</p><p>·       Accurately documents and routes calls to the proper department</p><p>·       Identifies urgent customer needs or operational issues, and escalates appropriately</p><p>·       Works with care teams, patients, and outside facilities to obtain necessary information required for care.</p><p>·       Communicates with the care team and support staff on various patient issues.</p><p>·       Obtains and updates insurance information.</p><p>·       Meets all regulatory and compliance standards</p><p>·       Delivers high-level of customer service</p><p>·       Follows documented protocols and guidelines</p><p>·       Meets and exceeds departmental quality assurance standards</p><p>·       Uses reference documents and online knowledgebase tools to clearly articulate accurate information regarding Hospital services</p><p>·       Uses functionality of the telephone system as required</p><p>·       Other departmental duties as assigned</p>
  • 2026-05-12T00:00:00Z
Customer Experience Specialist
  • Oakland, CA
  • onsite
  • Temporary / Contract
  • 23 - 26 USD / Hourly
  • <p>We are hiring a Customer Experience Specialist to help deliver outstanding service and build positive relationships with customers throughout their journey.</p><p><strong>Job Description</strong></p><ul><li>Serve as a primary point of contact for customer questions and concerns</li><li>Resolve service issues promptly and professionally</li><li>Monitor customer feedback and identify opportunities to improve satisfaction</li><li>Collaborate with internal teams to enhance the customer experience</li><li>Document interactions and maintain accurate customer records</li><li>Support retention efforts through proactive communication and follow-up</li></ul>
  • 2026-05-08T00:00:00Z
Patient Access Representative
  • Santa Cruz, CA
  • onsite
  • Temporary / Contract
  • 20 - 25 USD / Hourly
  • <p>The Patient Access Representative plays a critical role in helping patients connect to care. You will be a trusted point of contact, supporting inbound calls, scheduling needs, and general inquiries while navigating multiple systems. This role is ideal for someone who thrives in a high‑volume setting and enjoys helping patients move easily through the healthcare process.</p>
  • 2026-05-09T00:00:00Z
Service Coordinator
  • Livermore, CA
  • onsite
  • Temporary to Hire
  • 29 - 32 USD / Hourly
  • <p>We are looking for a Service Coordinator to support daily dispatch and service operations for a busy team in Livermore, California. This contract position offers a path to a permanent role and is ideal for someone who can keep schedules organized, communicate clearly with customers and technicians, and stay composed while balancing changing priorities. The role serves as a central point of coordination across the office and field, helping ensure service calls are handled efficiently and records remain accurate. Success in this position requires strong follow-through, a collaborative mindset, and comfort working with service software and administrative processes.</p><p><br></p><p>Service Coordinator Responsibilities:</p><p>• Organize and adjust technician schedules for routine service visits, preventive maintenance, and urgent callouts to keep response times on track.</p><p>• Act as the primary communication link between office staff, field technicians, and customers, ensuring updates are shared clearly and professionally.</p><p>• Support the rollout and day-to-day use of updated service software by assisting with setup, data input, testing, and basic user guidance.</p><p>• Communicate with customers regarding new requests, appointment timing, service updates, and follow-up needs after work is completed.</p><p>• Open, revise, and finalize work orders in the service management system with a high level of accuracy and attention to detail.</p><p>• Prepare technicians with the job information, supporting documents, and parts-related details needed for efficient service completion.</p><p>• Monitor parts requests and help coordinate supply ordering and organization to avoid delays in scheduled work.</p><p>• Maintain complete service documentation, including job notes, equipment records, and status updates for reporting and historical reference.</p><p>• Partner with accounting and internal team members to support accurate billing, smoother workflows, and stronger overall service performance.</p><p><br></p><p>If you are interested in this Service Coordinator position, please submit your resume today!</p>
  • 2026-05-15T00:00:00Z
Client Accounts Specialist
  • San Francisco, CA
  • onsite
  • Permanent / Full Time
  • 90000 - 100000 USD / Yearly
  • <p>We are looking for a Client Accounts Specialist to join our team in San Francisco, California. This role involves managing billing processes and client accounts while ensuring exceptional service delivery. The ideal candidate will bring expertise in accounting software systems and customer service to streamline operations and improve client satisfaction. <strong>For immediate consideration, please contact Leon Chang directly via Linked-In.</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p><strong>Invoice Management:</strong> Prepares and posts client invoices per attorney revisions and client guidelines.</p><p><strong>Cash Application:</strong> Reconciles and applies payments (checks, wires, ACH, credit cards); processes refunds as needed.</p><p><strong>Bank Deposits:</strong> Organizes and deposits checks into correct accounts.</p><p><strong>Trust Accounts:</strong> Records deposits, transfers, and withdrawals for client and state bar trust accounts.</p><p><strong>Recordkeeping:</strong> Maintains accurate electronic files for invoices, cash receipts, disbursements, overpayments, refunds, wires, transfers, write-offs, and unapplied cash.</p><p><strong>Reporting:</strong> Provides accrual, budget, and rate data to attorneys/clients as requested.</p><p><strong>Expense Processing:</strong> Records third-party expenses and disbursements in expense systems.</p><p><strong>Account Management:</strong> Monitors unapplied cash, reallocates payments when bills are revised, and ensures trust funds are used appropriately.</p><p><strong>Collections Support:</strong> Assists with collection efforts when needed.</p>
  • 2026-05-01T00:00:00Z
Client Relationship Associate
  • San Ramon, CA
  • onsite
  • Permanent / Full Time
  • 80000 - 90000 USD / Yearly
  • <p><strong>Client Relationship Associate– Growing RIA | San Ramon | Onsite Day</strong></p><p>Jennifer Fukumae with Robert Half’s Financial Services Division is partnering with a well-established and expanding RIA in San Ramon that is seeking a <strong>Client Relationship Associate</strong> to support their advisory and investment teams.</p><p>This is a great opportunity for someone who thrives in a <strong>fast-paced, detail-driven environment</strong>, enjoys working behind the scenes to keep operations running smoothly, and wants to be part of a firm that offers <strong>strong mentorship and long-term stability</strong>.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Act as the <strong>central hub for trade execution</strong>, processing advisor-submitted requests with accuracy and speed</li><li>Manage and execute <strong>40–80 trades daily</strong> across platforms such as <strong>Schwab and Fidelity</strong></li><li>Ensure <strong>data accuracy and clean trade entry</strong> across all transactions</li><li>Collaborate directly with custodians’ trading desks to <strong>resolve discrepancies and execution issues</strong></li><li>Monitor daily trading activity and <strong>escalate any operational or risk-related concerns</strong></li><li>Partner with the investment team on <strong>reporting, ad hoc analysis, and process improvements</strong></li><li>Help enhance and streamline trading workflows as the firm continues to scale</li></ul><p><br></p>
  • 2026-05-15T00:00:00Z
Client Service Associate | 2 days onsite
  • San Carlos, CA
  • onsite
  • Permanent / Full Time
  • 75000 - 115000 USD / Yearly
  • <p><strong>Client Service Associate – Wealth Management</strong></p><p>&#128205; San Carlos, CA (Hybrid – 2 days in office: Tues/Thurs)</p><p>&#128176; $75K–$115K base + discretionary bonus</p><p><br></p><p>A growing boutique wealth management firm is looking to add a <strong>Client Service Associate</strong> to support high-net-worth clients and work closely with a collaborative advisory team. This is a great opportunity for someone early in their wealth management career who wants to <strong>grow long-term within a successful RIA</strong> and be part of a high-touch client service environment.</p><p><br></p><p><strong>What you’ll do:</strong></p><ul><li>Support client onboarding, account opening, and ongoing account servicing</li><li>Prepare materials for client meetings and assist with follow-up tasks</li><li>Coordinate with custodians and client partners such as accountants and attorneys</li><li>Assist with financial planning support and client communications</li><li>Maintain accurate client records and manage workflows within CRM systems</li></ul><p><br></p>
  • 2026-05-08T00:00:00Z
Senior Client Service Associate
  • San Francisco, CA
  • onsite
  • Permanent / Full Time
  • 80000 - 125000 USD / Yearly
  • <p>Reach out to <u>Michelle Espejo via email or LinkedIn</u> for additional information or questions.</p><p> </p><p><strong>Senior Client Services Associate| Wealth Management Firm| Walnut Creek</strong></p><p> </p><p>Join a respected wealth management firm known for delivering an exceptional client experience and thoughtful, strategic advice to high-net-worth individuals. The culture is collaborative, growth-oriented, and built on trust. You’ll have real ownership, a voice in strategy, and the opportunity to build lasting client relationships. Competitive pay, ongoing training, and clear growth potential included.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Partner with advisors to onboard new clients and deliver white-glove service</li><li>Lead and support client meetings, including reviews and plan presentations</li><li>Open and maintain accounts; handle client inquiries and service requests</li><li>Keep CRM records accurate and fully documented</li><li>Act as a primary contact for client servicing and proactively anticipate needs</li><li>Monitor account activity and ensure compliance with industry regulations</li><li>Collaborate on investment strategy and participate in team initiatives</li></ul><p><strong>For fastest consideration, reach out to <u>Michelle Espejo via email or LinkedIn</u>.</strong></p>
  • 2026-05-07T00:00:00Z
Medical Office Representative
  • Santa Cruz, CA
  • onsite
  • Temporary / Contract
  • 20 - 25 USD / Hourly
  • <p>The Medical Office Representative supports daily front office operations in a busy outpatient setting. This role focuses on patient interaction, phone coverage, and accurate use of medical office systems.</p>
  • 2026-05-09T00:00:00Z
Client Service Associate - Indep. RIA - 2 Days onsite
  • San Carlos, CA
  • onsite
  • Permanent / Full Time
  • 80000 - 110000 USD / Yearly
  • <p>Boutique Wealth Management Firm | <em>2 days on-site / 3 days from home!</em></p><p><br></p><p>A growing boutique wealth management firm with family values, excellent tenures, and an outstanding client retention record is seeking a Client Service Associate or Senior Associate to support they high-net-worth individuals and family clients. This firm delivers customized investment management and financial planning with a strong fiduciary, relationship-driven approach.</p><p><br></p><p>This is an excellent opportunity for someone who thrives in a high-touch advisory environment and enjoys owning client experience from onboarding through ongoing support. This role has room to grow into greater responsibilities over time and fosters long-term career opportunities and trajectory.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as a primary point of contact for high-net-worth clients</li><li>Manage new client onboarding and account setup</li><li>Prepare materials for client meetings and handle follow-up</li><li>Support financial planning and portfolio servicing processes</li><li>Coordinate with custodians, accountants, and attorneys</li><li>Process account maintenance, cash movements, and service requests</li><li>Maintain accurate client records in CRM and custodial platforms</li><li>Assist clients with online access and platform navigation</li><li>Proactively anticipate client needs and deliver thoughtful solutions</li></ul><p><br></p>
  • 2026-05-01T00:00:00Z
Healthcare Access Operations Agent (Call Center)
  • Newark, CA
  • onsite
  • Temporary / Contract
  • 27 - 28 USD / Hourly
  • <p>These are on site positions in Newark, CA. Must have 2 years of call center experience, medical terminology, and some medical office experience. </p><p><br></p><p>We are looking for an Access Operations Agents to support patient registration and appointment coordination in California. This Long-term Contract position plays an important role in creating a smooth experience for patients by managing scheduling, handling inquiries, and ensuring information is recorded accurately. The person in this role will serve as a key connection point between patients, providers, clinic staff, and outside facilities while maintaining a high standard of service, accuracy, and compliance. This is an opportunity on a day shift schedule with 40 hours per week.</p><p><br></p><p>Responsibilities:</p><p>• Manage appointment coordination for new and returning patients by arranging, updating, and maintaining physician and clinic schedules.</p><p>• Serve as a communication link between patients and care teams, ensuring questions, messages, and follow-up needs are directed appropriately.</p><p>• Record call details thoroughly and route inquiries to the correct department for timely resolution.</p><p>• Recognize urgent patient concerns or workflow issues and escalate them to the appropriate team members without delay.</p><p>• Gather and verify information from patients, care teams, and external facilities to support continuity of care.</p><p>• Update insurance details and maintain accurate patient records within database systems and medical documentation tools.</p><p>• Provide clear guidance on clinic procedures, available services, and next steps by using reference materials and knowledge resources.</p><p>• Follow established protocols, regulatory requirements, and quality standards while supporting additional departmental tasks as needed.</p>
  • 2026-05-15T00:00:00Z