<p>We are seeking a customer-focused and detail-oriented Customer Service & Patient Enrollment Representative to support inbound and outbound customer communications, patient enrollment, and repeat order processing. This individual will be responsible for assisting customers with product and service offerings, resolving inquiries, maintaining accurate records, and delivering a positive customer experience while meeting departmental performance goals.</p><p>Key Responsibilities</p><ul><li>Handle inbound and outbound customer calls, assisting with product inquiries, patient enrollment, repeat orders, and service offerings.</li><li>Identify customer needs, present appropriate products and services, and support sales and enrollment opportunities.</li><li>Process leads received from internal departments and follow up with customers regarding available products and services.</li><li>Make outbound calls in response to customer inquiries, marketing leads, and follow-up requests.</li><li>Research and resolve customer concerns, providing timely and professional communication regarding outcomes.</li><li>Accurately document customer interactions, enrollment information, and order details within PreQ and Direct systems.</li><li>Maintain accurate records while adhering to corporate compliance guidelines and established procedures.</li><li>Meet or exceed departmental quality, productivity, and performance standards.</li><li>Monitor and respond to community voicemail messages, ensuring timely follow-up.</li><li>Build and maintain positive working relationships with customers, team members, and leadership.</li><li>Stay current on company policies, procedures, products, and services through ongoing training.</li><li>Support departmental leadership with projects, administrative tasks, and initiatives to achieve team goals.</li></ul><p><br></p>
We are looking for a friendly and organized Receptionist to support daily front-desk operations in Goleta, California. This Contract position is ideal for someone who enjoys creating a welcoming first impression, managing incoming communications, and keeping the reception area running smoothly. The role requires strong phone etiquette, attention to detail, and the ability to handle multiple tasks efficiently in a part-time setting.<br><br>Responsibilities:<br>• Welcome visitors courteously and ensure they are directed to the appropriate person or department<br>• Manage a multi-line phone system by answering, screening, and routing incoming calls promptly and accurately<br>• Maintain an orderly front-desk environment that reflects an attentive and approachable workplace<br>• Provide general administrative support such as taking messages, relaying information, and assisting with routine office needs<br>• Monitor inbound call activity and respond courteously to inquiries from internal and external contacts<br>• Support part-time reception coverage while maintaining consistent service levels during assigned hours
We are looking for a detail-oriented tax specialist to support a public accounting team serving businesses and individual clients in California. This position combines tax return preparation with accounting-related work and offers the chance to contribute to a broad client portfolio, including closely held companies and high-net-worth individuals. The ideal candidate brings strong technical tax knowledge, sound judgment, and a careful approach to reviewing financial information and supporting documentation.<br><br>Responsibilities:<br>• Prepare federal and related tax filings for individuals, corporations, partnerships, and trusts with a high degree of accuracy.<br>• Analyze client records and financial documents to identify missing information, unusual items, and potential reporting issues before submission.<br>• Provide accounting support tied to the tax process, including recording and refining journal entries as needed.<br>• Use accounting and tax software such as QuickBooks, QuickBooks Online, and Sage to maintain reliable financial data and assist with compliance work.<br>• Assemble clear, well-organized workpapers that support return positions and facilitate internal review.<br>• Monitor completed returns for accuracy, completeness, and alignment with current tax rules and filing requirements.<br>• Communicate with clients when additional records or clarification are needed to move engagements forward efficiently.
We are looking for a Food Safety Admin Specialist to support quality and compliance activities for a Contract position based in Santa Barbara, California. This role combines food safety administration, document coordination, and regulatory support in a fast-paced operational setting. The ideal candidate brings experience in quality assurance and is comfortable working with inspectors, maintaining controlled records, and preparing clear procedural documentation.<br><br>Responsibilities:<br>• Coordinate communication and follow-up with regulatory inspectors and external compliance representatives during site visits and routine inquiries.<br>• Welcome and assist visitors, auditors, and partner entities arriving on site, ensuring they are directed appropriately and supported professionally.<br>• Maintain organized document control practices by filing, updating, and tracking food safety and quality records for accuracy and accessibility.<br>• Scan, archive, and manage operational and compliance documents to support record retention and audit readiness.<br>• Provide day-to-day administrative support for food safety and quality assurance activities across the site.<br>• Draft, revise, and format standard operating procedures and related documentation to reflect current practices and compliance expectations.<br>• Prepare and update spreadsheets and reports that help monitor documentation status, inspections, and quality-related tasks.<br>• Support warehouse-related quality processes by working within internal systems and coordinating information tied to regulated operations.