<p>We are looking for an experienced Accounts Receivable Supervisor/Manager to oversee payroll-driven billing and accounts receivable compliance within a home care environment. This position is based in Santa Barbara, California, and requires on-site availability Monday through Friday. The ideal candidate will ensure accuracy, compliance, and efficiency across billing processes, while driving improvements and maintaining audit readiness.</p><p><br></p><p>Responsibilities:</p><p>• Develop and enforce policies, controls, and standard operating procedures for payroll billing and accounts receivable.</p><p>• Monitor the end-to-end workflow from time tracking through payroll, billing, and collections to ensure seamless operations.</p><p>• Establish and maintain KPIs, dashboards, and performance metrics for billing and receivables.</p><p>• Ensure all claims and invoices comply with Medicaid, Medicare, VA, and private payer requirements.</p><p>• Review and validate authorizations, eligibility, and rate accuracy prior to generating bills.</p><p>• Supervise accounts receivable aging, collections strategies, and cash application processes.</p><p>• Investigate discrepancies between payroll, scheduling systems, and billing platforms, partnering with relevant teams to resolve issues.</p><p>• Lead audits and ensure compliance with state and federal regulations, implementing controls to minimize risks.</p><p>• Drive process improvements and automation in scheduling, payroll, and billing systems to enhance efficiency.</p><p>• Collaborate with cross-functional teams to address complex payer issues and train staff on billing requirements.</p>
<p>We are looking for an experienced Account Manager to join our team in Santa Barbara, California. In this role, you will act as the primary point of contact for clients, nurturing relationships and ensuring their satisfaction with our services. This is a direct hire position that requires a proactive individual who excels at managing accounts and driving business success.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary liaison for assigned client accounts, ensuring their needs are met and expectations are exceeded.</p><p>• Conduct regular business reviews and strategic check-ins to maintain strong client relationships.</p><p>• Identify opportunities for growth, propose tailored solutions, and lead efforts for account expansions and renewals.</p><p>• Coordinate service updates and projects by collaborating with internal teams and external vendors.</p><p>• Manage client communications during incidents and escalations, providing timely updates and resolutions.</p><p>• Maintain accurate documentation of client interactions, activities, and pipeline updates using HubSpot.</p><p>• Partner with Sales and Engineering teams to ensure seamless onboarding of new clients.</p><p>• Work closely with internal teams to align processes with client expectations and improve service delivery.</p><p>• Identify and implement process improvements to enhance account management efficiency.</p><p>• Ensure compliance with company standards and industry regulations in all client interactions.</p>