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14 results for Desktop Support Administrator Tier Iii in Santa Ana, CA

Help Desk/Desktop Support Analyst

Wilmington, CA
onsite
Temporary to Hire
27.7115 - 32.087 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for both IT and operational technology environments in Wilmington, California. This contract position is ideal for someone who enjoys solving end-user issues onsite, maintaining reliable workstation performance, and supporting day-to-day business operations in a logistics setting. The role will work across common enterprise tools and endpoint technologies while delivering responsive service and practical solutions. Responsibilities: • Deliver onsite desktop and help desk support for employees, resolving hardware, software, and access-related issues in a timely manner. • Troubleshoot Windows-based devices and user environments to restore productivity and maintain stable day-to-day operations. • Support both IT and operational technology equipment, helping ensure systems used across the facility remain functional and dependable. • Manage and update service requests through the ticketing system, documenting issues clearly and tracking progress through resolution. • Configure, deploy, and maintain Dell computers and related peripherals for new and existing users. • Administer user accounts, permissions, and basic access support within Active Directory and associated endpoint management tools. • Provide support for Google Workspace applications and assist users with common collaboration, email, and productivity issues. • Use Intune and other management platforms to assist with device setup, policy application, and endpoint support activities.
2026-08-19T00:00:00Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
remote
Permanent / Full Time
70000 - 75000 USD / Yearly
Job TitleIT Support Specialist I / Help Desk/Desktop Support Analyst Company OverviewA leading global professional services organization within the legal industry is seeking a motivated IT Support Specialist to join its growing technology team. Headquartered in Los Angeles, California, the organization is known for delivering high-impact work in complex, fast-paced environments. Its IT division plays a pivotal role in enabling operational excellence and supporting professionals across multiple offices worldwide. Role SummaryThe IT Support Specialist I serves as the frontline point of contact for all technology-related issues, providing timely and effective support to end users in Los Angeles, California and across a distributed environment. This role is critical to maintaining day-to-day operations by resolving technical issues, delivering exceptional customer service, and ensuring seamless access to core business applications and systems. Key Responsibilities<ul><li>Provide first-level technical support via phone, email, and in-person interactions for hardware, software, and connectivity issues</li><li>Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and enterprise applications</li><li>Manage and prioritize support tickets, ensuring timely resolution and accurate documentation</li><li>Escalate complex issues to appropriate teams while maintaining ownership and communication with end users</li><li>Support Microsoft Office applications and Windows operating systems, including performance and connectivity troubleshooting</li><li>Assist with software deployments, system updates, and testing efforts as needed</li><li>Contribute to knowledge base documentation and process improvements</li><li>Maintain a high level of customer service and professionalism in all interactions</li><li>Collaborate with cross-functional IT teams to support ongoing projects and initiatives</li></ul>Compensation & Benefits<ul><li>$75,000, overtime eligible</li><li>Comprehensive benefits package including medical, dental, and vision coverage</li><li>Retirement plan with employer contributions and profit-sharing opportunities</li><li>Paid time off including vacation, sick leave, and personal days</li></ul>Additional Details<ul><li>Hybrid/remote work model after onboarding, with initial onsite training period</li><li>Occasional onsite presence required for key projects and periodic team collaboration weeks</li><li>Opportunities for internal growth and career advancement within the IT organization</li></ul>
2026-08-19T00:00:00Z

Help Desk/Desktop Support Analyst

Ladera Ranch, CA
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to deliver responsive, high-quality technical support for client environments in Ladera Ranch, California. This role supports end users directly, handles advanced issues escalated from frontline support, and helps maintain stable desktop, server, network, and cloud-based systems. The ideal candidate is comfortable balancing daily ticket work with incident troubleshooting, documentation, and collaboration across technical teams to improve service delivery. Responsibilities: • Resolve escalated support requests from frontline analysts, ensuring issues are addressed within expected service timelines. • Investigate and troubleshoot complex desktop, server, network, and virtual environment problems, including urgent incidents that may require after-hours response. • Provide direct assistance to client staff on site or remotely, restoring productivity and determining when specialized teams should be engaged. • Perform basic system and software installations, configuration tasks, and user support across supported business environments. • Maintain accurate service records, including ticket updates, troubleshooting notes, resolution details, and follow-up actions. • Create user guidance, reference materials, and informal training sessions to help employees use equipment and systems effectively. • Partner with technical leadership and cross-functional teams to identify operational needs and recommend improvements to tools, workflows, or business applications. • Review system logs, server health indicators, security-related events, and infrastructure alerts to detect issues and apply corrective action when needed. • Support service desk quality by reviewing open incidents, monitoring response effectiveness, and helping mentor entry-level analysts on support practices and technical troubleshooting. • Follow established confidentiality, security, and access standards while supporting client systems and protecting sensitive information.
2026-08-18T00:00:00Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
onsite
Temporary / Contract
30.4 - 35.2 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to provide reliable technical support for end users in a government environment in California. This Long-term Contract position is ideal for a hands-on, detail-oriented individual who can resolve desktop, software, and account-related issues while delivering responsive service. The role supports day-to-day IT operations through troubleshooting, device setup, and user assistance across Microsoft-based systems. Responsibilities: • Provide front-line technical assistance for hardware, software, and desktop issues, ensuring timely resolution for end users. • Diagnose and resolve problems involving Windows operating systems, user accounts, peripheral devices, and standard business applications. • Manage and update service desk tickets, document issue details, and communicate progress clearly with users and internal stakeholders. • Support account administration tasks within Active Directory, including access updates, password assistance, and basic user maintenance. • Install, configure, and maintain desktop computers, laptops, printers, and related equipment for staff across the organization. • Perform basic network and cabling support to address connectivity issues and workstation setup needs. • Assist with troubleshooting and support activities related to Munis and other department applications as needed. • Coordinate device deployments, workstation moves, and technical upgrades while minimizing disruption to daily operations.
2026-08-06T00:00:00Z

Help Desk/Desktop Support Analyst

Ontario, CA
onsite
Permanent / Full Time
46000 - 68000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to support daily technology needs for a retail operation in Ontario, California. This position focuses on delivering responsive end-user assistance, maintaining reliable desktop and mobile computing environments, and helping employees stay productive through timely issue resolution. The ideal candidate brings hands-on technical support experience, strong troubleshooting ability, and a practical approach to managing hardware, software, and user access. Responsibilities: • Deliver front-line and intermediate technical support for desktops, laptops, mobile devices, printers, and other workplace technology. • Set up, configure, maintain, and troubleshoot operating systems, business applications, and end-user hardware. • Track IT assets by keeping equipment records current and monitoring device assignment and inventory status. • Support employee onboarding and offboarding by preparing accounts, issuing equipment, and recovering technology as needed. • Record incidents, solutions, and recurring fixes in ticketing systems and internal documentation resources. • Work closely with broader IT teams to escalate unresolved issues and help drive timely resolution of more complex problems. • Assist users with connectivity issues and provide support for basic network and server-related needs when required. • Follow established security standards, support procedures, and company technology policies in all support activities.
2026-07-27T00:00:00Z

IT Administrator

Los Angeles, CA
onsite
Temporary / Contract
45 - 48 USD / Hourly
Robert Half is seeking an IT Infrastructure Analyst/Administrator to support a fast-paced enterprise environment focused on Microsoft 365 administration, endpoint management, identity and access management, and day-to-day IT operations. This individual will play a key role in managing Microsoft technologies, supporting end users, administering device deployment processes, and helping maintain a secure and productive workplace environment. Client is open to professionals coming from Systems Administration, Microsoft 365 Administration, Endpoint Administration, or Senior IT Support backgrounds with hands-on experience supporting Intune, Entra ID, Autopilot, and Microsoft 365 environments. Responsibilities: <ul><li>Administer and support Microsoft 365 services, including Entra ID, Intune, Autopilot, SharePoint, Outlook, and related collaboration tools.</li><li>Manage endpoint deployment, provisioning, lifecycle management, and device administration.</li><li>Support employee onboarding, offboarding, user account creation, access requests, and identity management processes.</li><li>Troubleshoot Microsoft 365, authentication, SharePoint, Slack, and application access issues.</li><li>Manage Microsoft 365 administration activities including permissions, user access, and account maintenance.</li><li>Assist with cybersecurity initiatives including endpoint hardening, patching, compliance, and security best practices.</li><li>Support and troubleshoot Single Sign-On (SSO), Conditional Access, MFA, and user authentication issues.</li><li>Partner with application teams to manage user access and identity requirements.</li><li>Support conference room technology and general IT operations.</li><li>Coordinate with managed service providers and vendors supporting network infrastructure.</li><li>Create and maintain technical documentation, procedures, and knowledge base articles</li></ul>
2026-08-20T00:00:00Z

System Administrator

Beverly Hills, CA
remote
Temporary / Contract
50 - 55 USD / Hourly
*** email: valerie.montoya@rht(.com)*** This role is remote, but only local Southern California candidates will be considered. Candidates may work remotely; however, applicants must reside in Southern California. Remote opportunity. Preference will be given to candidates currently located in the Southern California market.*** Robert Half is seeking an experienced Systems Administrator with a strong background in cloud infrastructure, networking, and security to support a global hybrid environment. This role is responsible for the administration and support of Microsoft 365, Entra ID, Azure, AWS, VMware vSphere, Citrix Cloud, Intune, Cisco networking, and end-user technologies. <ul><li>4+ years of Systems Administration or Infrastructure support experience</li><li>Experience with Azure and AWS administration</li><li>Strong understanding of cloud networking and hybrid infrastructure</li><li>Experience with Microsoft 365 and Entra ID</li><li>VMware vSphere administration experience</li></ul>
2026-08-11T00:00:00Z

Systems Administrator

Los Angeles, CA
remote
Temporary / Contract
50.749 - 58.762 USD / Hourly
We are looking for a Systems Administrator to support a non-profit organization in Los Angeles, California through a Long-term Contract assignment. This role will focus on building and maintaining collaboration tools, business applications, and workflow solutions across the Microsoft environment while helping internal teams work more effectively. The ideal candidate can combine strong technical administration skills with the ability to understand operational needs and turn them into practical, user-friendly solutions. Responsibilities: • Manage and enhance SharePoint Online sites and page structures to support internal collaboration and information access. • Partner with department teams to gather needs, recommend solutions, and shape content organization and user experience. • Design and develop Power Apps solutions from the ground up to support dashboards, reporting, and operational processes. • Create automated workflows using Power Automate to improve efficiency, reduce manual tasks, and streamline internal requests. • Provide hands-on support for software onboarding, rollouts, and user adoption across business applications. • Troubleshoot technical issues for internal users and deliver timely support across Microsoft-based tools and related systems. • Contribute to testing, reporting improvements, and ongoing system optimization initiatives. • Assist with Azure-related cloud efforts and file migration activities as part of broader infrastructure and platform projects. • Translate business and operational requirements into scalable technical configurations, applications, and process improvements.
2026-08-21T00:00:00Z

Systems Administrator

Westwood, CA
onsite
Temporary / Contract
45.6 - 52.8 USD / Hourly
We are looking for a Systems Administrator to provide hands-on support across modern workplace technologies and core IT operations in Los Angeles, California. This Long-term Contract position is well suited for someone who brings strong troubleshooting ability, sound judgment, and a methodical approach to supporting users, devices, and access management. The role will focus on maintaining productivity platforms, securing endpoints, and ensuring employees have reliable access to the tools they need each day. Responsibilities: • Oversee administration of Microsoft 365 services and connected platforms, including Entra ID, Intune, Autopilot, SharePoint, Outlook, and other collaboration tools. • Manage workstation setup and lifecycle activities by coordinating device imaging, provisioning, configuration, and ongoing endpoint support. • Handle employee onboarding and offboarding tasks, fulfill access requests, and maintain accurate identity and permission controls across systems. • Investigate and resolve issues involving login failures, application access, SharePoint permissions, Slack connectivity, and related end-user support needs. • Contribute to security-focused efforts by applying patches, supporting endpoint protection measures, and assisting with system hardening initiatives. • Partner with internal application stakeholders to align integrations and ensure appropriate user access is established and maintained. • Provide support for meeting room technology and assist with daily operational IT needs across the organization. • Work closely with external service providers responsible for network operations to help address infrastructure-related issues and coordinate support activities.
2026-08-10T00:00:00Z

Systems Administrator

Ontario, CA
onsite
Permanent / Full Time
120000 - 123000 USD / Yearly
We are looking for a Systems Administrator to oversee and enhance a Microsoft Dynamics 365 Finance & Operations environment for a retail organization based in Ontario, California. This role focuses on maintaining platform stability, supporting end users, and improving system performance across business-critical functions. The position partners closely with finance, supply chain, and IT stakeholders to ensure the application environment remains secure, reliable, and aligned with operational needs. Responsibilities: • Oversee daily administration of the Dynamics 365 Finance & Operations platform, including access management, security setup, workflow oversight, scheduled processing, and core system settings. • Investigate and resolve application issues reported by users, delivering timely support and identifying root causes to reduce recurring problems. • Coordinate platform updates, code releases, environment upkeep, and data refresh activities through Microsoft cloud tools and Azure DevOps. • Maintain connectivity between Dynamics 365 F&O and external business applications, including third-party commerce and transaction-processing solutions. • Execute database-related administrative tasks such as refresh activities, backup and recovery support, and overall environment health management. • Contribute to reporting and business insight initiatives by supporting data access, dashboard functionality, and analytics tools such as Power BI. • Work with cross-functional teams across finance, supply chain, procurement, inventory, and IT to refine processes and improve system effectiveness. • Monitor environment performance and recommend configuration or process improvements that strengthen reliability, usability, and operational efficiency.
2026-08-10T00:00:00Z

Systems Administrator

Los Angeles, CA
onsite
Temporary / Contract
45 - 50 USD / Hourly
We are seeking a hands-on Systems Administrator with security exposure to support and administer enterprise infrastructure, identity, endpoint management, and Microsoft cloud technologies. The ideal candidate will have strong experience with Entra ID, Microsoft 365, and Intune, along with a solid foundation in networking and enterprise IT operations. This role is Hybrid (4 days onsite) in Los Angeles, CA 90015 Key Responsibilities<ul><li>Administer and support Microsoft 365, Entra ID, Intune, Autopilot, SharePoint, Outlook, and related productivity platforms.</li><li>Manage endpoint deployment, device provisioning, lifecycle management, and endpoint administration.</li><li>Support onboarding, offboarding, identity management, access provisioning, and user lifecycle processes.</li><li>Troubleshoot authentication, application access, SharePoint, Slack, and Microsoft 365-related issues.</li><li>Support SSO integrations and user access requirements across business applications.</li><li>Assist with endpoint hardening, patch management, device security, and cybersecurity best practices.</li><li>Partner with service desk, security, and infrastructure teams to resolve escalated issues and maintain a high level of service.</li><li>Support conference room technology, office technology operations, and day-to-day infrastructure activities.</li><li>Coordinate with managed service providers supporting networking and infrastructure services</li></ul>
2026-08-07T00:00:00Z

Systems Administrator

Santa Monica, CA
onsite
Permanent / Full Time
110000 - 140000 USD / Yearly
SCADA Systems Analyst OverviewA well-established public sector organization serving a large and dynamic community is seeking a SCADA Systems Analyst to support critical infrastructure operations. Based in Los Angeles, CA, this organization is dedicated to delivering reliable utility and operational services through innovative technology solutions. The team values collaboration, continuous improvement, and the effective use of automation and control systems to enhance service delivery. The SCADA Systems Analyst is responsible for the design, implementation, maintenance, and optimization of Supervisory Control and Data Acquisition (SCADA) and industrial control systems that support essential utility operations. This role plays a key part in ensuring system reliability, operational efficiency, and data integrity while partnering with internal stakeholders, vendors, and consultants. The position supports mission-critical infrastructure and contributes to long-term technology and automation initiatives. Key Responsibilities<ul><li>Design, implement, configure, and maintain SCADA, DCS, HMI, and related control system applications.</li><li>Provide technical support, troubleshooting, and administration for industrial automation systems and associated hardware.</li><li>Develop, maintain, and optimize reports, queries, dashboards, and operational data solutions.</li><li>Program, troubleshoot, and support PLCs, control modules, instrumentation, and network-connected equipment.</li><li>Assist in designing and maintaining networks that support industrial control and automation environments.</li><li>Manage system upgrades, enhancements, migrations, and integration projects from planning through implementation.</li><li>Create and maintain technical documentation, diagrams, schematics, system configurations, and operational procedures.</li><li>Collaborate with vendors, consultants, and internal teams to support new installations, upgrades, and maintenance activities.</li><li>Support contract administration, procurement activities, technology evaluations, and budget planning related to control systems.</li><li>Deliver end-user training and provide ongoing technical guidance to operational and maintenance teams.</li></ul>Additional Details<ul><li>Work Model: Hybrid schedule with three on-site days per week (Tuesday, Wednesday, and Thursday)</li><li>Participation in a rotating on-call schedule supporting critical systems that operate 24/7 (approximately two times per month)</li><li>Position involves both office-based work and support of operational environments</li><li>Occasional physical activity may be required, including bending, kneeling, reaching, and working in confined spaces</li></ul>Compensation & Benefits<ul><li>Competitive salary ranging from $110,000 to $137,000 annually</li><li>Additional on-call compensation equal to 8% of the employee’s hourly rate during scheduled on-call assignments</li><li>Comprehensive benefits package, including healthcare, retirement, and paid time off</li><li>Opportunities for professional development and technical training</li><li>Stable, mission-driven work environment with long-term career growth potential</li></ul>
2026-08-19T00:00:00Z

IT Support Specialist

Los Angeles, CA
onsite
Temporary / Contract
33 - 36 USD / Hourly
Robert Half is seeking an IT Support Specialist for a client located in Culver City, CA. IT Support Specialist to provide technical support across a large enterprise environment. The ideal candidate will have 3+ years of hands-on experience supporting Mac/macOS environments, with strong expertise in Jamf and Microsoft Intune, as well as experience managing and troubleshooting enterprise endpoints. Key Responsibilities:<ul><li>Provide Tier I/II technical support to enterprise users across Mac/macOS and Windows environments.</li><li>Troubleshoot and resolve hardware, software, operating system, networking, application, and connectivity issues.</li><li>Provide hands-on support for Apple Mac devices, iPhones, and other Apple endpoints.</li><li>Administer and support Apple devices using Jamf, including device enrollment, configuration profiles, application deployment, policies, compliance, and troubleshooting.</li><li>Manage and support Windows and cross-platform endpoints using Microsoft Intune, including device enrollment, application deployment, configuration policies, compliance, and endpoint troubleshooting.</li><li>Support identity and access-related issues involving Microsoft Entra ID/Azure AD, Active Directory, MFA, and password/account management.</li><li>Install, configure, update, and maintain enterprise software and endpoint applications.</li></ul>
2026-08-14T00:00:00Z

Help Desk Analyst

Los Angeles, CA
onsite
Temporary / Contract
25 - 27.6 USD / Hourly
We are looking for a Help Desk Analyst to provide hands-on technical assistance for end users. This is a contract position focused on resolving day-to-day desktop and system issues, supporting Windows-based environments, and delivering responsive service through an organized support process. The ideal candidate is comfortable troubleshooting a range of hardware and software concerns while maintaining a detail-oriented and customer-focused approach. Responsibilities<ul><li>Serve as the first point of contact for IT support requests</li><li>Triage and resolve issues across systems, software, and hardware</li><li>Provide hands-on technical support to staff (in-person and remote)</li><li>Troubleshoot common end-user issues including Outlook, Zoom, email performance, and system lag</li><li>Perform hardware repairs, replacements, and basic maintenance (e.g., printers, toner)</li><li>Reinstall and configure software and manage access to hardware/software licenses</li><li>Handle user account administration: password resets, new account setup, decommissioning users, and policy creation</li><li>Manage tickets in ServiceDesk Plus and work closely with the managing engineer (training provided on use cases and documentation)</li><li>Review and quarantine suspected spam/phishing emails via Barracuda</li></ul>
2026-08-14T00:00:00Z