Add your latest resume to match with open positions.

6 results for Product Support Specialist in San Rafael, CA

Customer Service Specialist

Oakland, CA
onsite
Temporary / Contract
23 - 26 USD / Hourly
We are seeking a Customer Support / Escalations Specialist to handle complex customer issues, ensure timely resolutions, and provide a high level of service.Job Description<ul><li>Respond to escalated customer concerns via phone, email, or chat</li><li>Investigate issues and coordinate with internal departments for resolution</li><li>Maintain detailed documentation of customer cases and outcomes</li><li>Identify recurring issues and recommend process improvements</li><li>Provide support to frontline team members on escalated matters</li><li>Ensure customer concerns are resolved in a timely and professional manner</li></ul>
2026-05-08T00:00:00Z

Sales Support

Oakland, CA
onsite
Temporary / Contract
25 - 27 USD / Hourly
Job OverviewWe are seeking a Sales Support professional to assist the sales team with administrative tasks, customer communication, and order processing.Job Description<ul><li>Support sales representatives with quotes, proposals, and order entry</li><li>Communicate with customers regarding order status and account updates</li><li>Maintain accurate sales records, customer files, and CRM data</li><li>Prepare reports and assist with sales tracking and forecasting</li><li>Coordinate with internal departments to ensure timely service delivery</li><li>Help improve sales processes and customer responsiveness</li></ul>
2026-05-08T00:00:00Z

Customer Experience Specialist

San Francisco, CA
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a customer-focused team member to support a graduation event in San Francisco, California as part of a Contract position. This opportunity is ideal for someone who enjoys creating an organized, welcoming experience in a fast-paced live event setting. The person in this role will help guide attendees through photo-related processes while maintaining an experienced and attentive presence throughout the event. Responsibilities:• Welcome graduates and provide clear direction so they can reach the correct photo area efficiently.• Monitor guest flow and keep lines moving in an orderly manner to support a smooth event experience.• Use a QR code scanner to confirm participant information accurately during check-in and photo coordination.• Prepare, sort, and maintain index cards in the proper sequence, securing grouped sets as needed for easy handling.• Interact with students and attendees in a courteous, attentive, and respectful manner at all times.• Support on-site event logistics by staying alert to changing line volume and adjusting guidance as needed.• Help maintain an organized event environment that reflects high service standards and positive guest engagement. ** If you're interested in this position, please apply to this position and contact Baylee Burke at baylee.burke - at - roberthalf - .com with your word resume and reference job ID#00410-0013435607**
2026-05-12T00:00:00Z

Customer Experience Specialist

San Francisco, CA
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Experience Specialist to provide on-site support during a graduation event in San Francisco, California. This is a Contract position focused on creating an organized, welcoming experience for graduates as they move through the event photo process. The ideal candidate brings strong event awareness, professionalism, and the ability to keep activities running efficiently in a fast-paced setting. Responsibilities:• Guide graduates to the appropriate photo area and answer basic directional questions throughout the event.• Maintain an orderly flow in the photo queue so participants move through the process without unnecessary delays.• Use handheld scanning tools to verify QR codes and confirm student information accurately.• Distribute index cards to participants and keep them arranged in the correct sequence using rubber bands for organization.• Provide courteous, attentive support to graduates while representing the event team with a detail-oriented and attentive presence.• Monitor the photo line and surrounding area to help prevent confusion and resolve minor issues in real time. ** If you're interested in this position, please apply to this position and contact Baylee Burke at baylee.burke- at - roberthalf - .com with your word resume and reference job ID#00410-0013435626**
2026-05-12T00:00:00Z

Customer Experience Specialist

Oakland, CA
onsite
Temporary / Contract
23 - 26 USD / Hourly
We are hiring a Customer Experience Specialist to help deliver outstanding service and build positive relationships with customers throughout their journey.Job Description<ul><li>Serve as a primary point of contact for customer questions and concerns</li><li>Resolve service issues promptly and professionally</li><li>Monitor customer feedback and identify opportunities to improve satisfaction</li><li>Collaborate with internal teams to enhance the customer experience</li><li>Document interactions and maintain accurate customer records</li><li>Support retention efforts through proactive communication and follow-up</li></ul>
2026-05-08T00:00:00Z

Litigation Support Specialist

San Francisco, CA
onsite
Temporary / Contract
45 - 60 USD / Hourly
A San Francisco–based law firm is seeking an experienced and detail-oriented Litigation Support Specialist to support attorneys and litigation teams through all phases of the litigation lifecycle. This is a contract-to-hire opportunity for someone who excels in managing large volumes of data, supporting e‑discovery workflows, and ensuring litigation materials are accurately organized and accessible. The Litigation Support Specialist will work closely with attorneys, paralegals, and IT teams to support document review, discovery, and trial preparation efforts in a fast-paced legal environment. Key Responsibilities<ul><li>Support litigation teams with e‑discovery and document management throughout active cases</li><li>Assist with document collections, processing, and productions</li><li>Manage and maintain litigation databases and document review platforms (e.g., Relativity)</li><li>Coordinate document review workflows and ensure quality control during review projects</li><li>Prepare and organize discovery responses, exhibits, and trial materials</li><li>Support deposition and trial preparation, including exhibit management and logistics</li><li>Troubleshoot basic technical issues related to litigation databases and review tools</li><li>Collaborate with attorneys, paralegals, and vendors on discovery-related tasks</li><li>Ensure compliance with court rules, discovery deadlines, and confidentiality standards</li></ul>
2026-05-05T00:00:00Z