Add your latest resume to match with open positions.
5 results for Product Support Specialist in San Rafael, CA
- San Francisco, CA
- onsite
- Temporary / Contract
- 50 - 55 USD / Hourly
- <p>We are looking for an Application Support Engineer to deliver dependable technical support for enterprise customers in San Francisco, California. This contract position is ideal for someone who enjoys solving complex application issues, partnering with cross-functional teams, and creating a strong customer support experience. The role focuses on diagnosing software, hardware, and mobile application challenges while ensuring timely communication, clear documentation, and effective issue resolution.</p><p><br></p><p><strong>This is a contract opportunity and requires 3 days a week on site. </strong></p><p><br></p><p>Responsibilities:</p><p>• Deliver tiered application support across a range of enterprise customer issues, handling incidents from initial intake through resolution.</p><p>• Investigate technical problems involving software, hardware, mobile applications, and connected devices to determine root causes and next steps.</p><p>• Use internal support utilities, diagnostic platforms, and automation tools to identify issues and restore service efficiently.</p><p>• Evaluate incoming cases, set priorities, and route complex or unresolved problems to the appropriate engineering partners.</p><p>• Keep customers informed with clear, timely updates on progress, expected timelines, and final outcomes.</p><p>• Maintain accurate case records by documenting troubleshooting activities, findings, and corrective actions taken.</p><p>• Recognize patterns in repeat incidents and propose practical improvements to support workflows, product stability, or customer guidance.</p><p>• Work closely with Product and Engineering teams to share issue trends, validate fixes, and improve the overall support process.</p>
- 2026-07-13T00:00:00Z
- San Francisco, CA
- remote
- Temporary / Contract
- 25.1465 - 29.117 USD / Hourly
- <p>We are looking for a Customer Support Admin to provide responsive front-line assistance for users and help resolve everyday technical issues in a detail-oriented and efficient manner. This Long-term Contract position is based fully remote and is ideal for someone who communicates clearly, stays organized, and approaches problems with sound judgment. The role combines hands-on customer support, accurate recordkeeping, and thorough documentation to ensure a reliable support experience.</p><p><br></p><p>Responsibilities:</p><ul><li>Handle protected health information (PHI) and sensitive practice data </li><li>Enter and update customer records </li><li>Draft concise, empathetic, jargon-free email updates to customers </li><li>Track progress and maintain accurate case notes</li><li>Flag missing information or process gaps for manager review </li><li>De-escalate frustrated customers with professionalism and empathy </li></ul>
- 2026-07-15T00:00:00Z
- San Francisco, CA
- onsite
- Permanent / Full Time
- 75000 - 85000 USD / Yearly
- <p>For additional information or questions about this opportunity, feel free to reach out to <u>Jennifer Fukumae via email or LinkedIn</u>.</p><p> </p><p><strong>Job Title: Client Operations Specialist </strong></p><p><strong>Location: San Francisco; Hybrid</strong></p><p><strong>Salary: $75-80k + Bonus</strong></p><p> </p><p>Robert Half is teaming up with a dynamic Registered Investment Advisor (RIA) firm on the hunt for a driven Client Operations Specialist. <strong>If you're looking for a place where you can grow in Operations or take the path towards a Lead Advisor role,</strong> this is the perfect opportunity! Join a collaborative, client-focused firm that values community engagement and <strong>offers real potential for career advancement.</strong></p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Collaborate with the Advisory Group and Client Services Team to gain expertise and actively engage in all aspects of the wealth management process.</li><li>Collect and organize client data, including personal and financial goals, to support comprehensive planning.</li><li>Review and analyze client financial documents to assess their current financial position.</li><li>Assist in creating and developing client financial plans, investment policy statements, and detailed portfolio reports.</li></ul>
- 2026-07-11T00:00:00Z
- Oakland, CA
- onsite
- Temporary / Contract
- 25 - 30 USD / Hourly
- <p><strong>Production Specialist</strong></p><p><strong>Job Description:</strong></p><p>We are seeking a Production Specialist to support daily production operations, ensure quality standards, and help maintain efficient workflow. This role requires attention to detail, reliability, and the ability to follow established processes.</p><p><strong>Responsibilities:</strong></p><ul><li>Operate or support production equipment and workflows</li><li>Monitor output for quality, accuracy, and timeliness</li><li>Perform routine documentation and recordkeeping</li><li>Assist with inventory, packaging, labeling, or shipping preparation</li><li>Follow safety procedures and escalate production issues when needed</li></ul><p><br></p>
- 2026-07-02T00:00:00Z
- Oakland, CA
- onsite
- Temporary / Contract
- 25 - 30 USD / Hourly
- <p><strong>Order Entry Specialist</strong></p><p><strong>Job Description:</strong></p><p>We are seeking an Order Entry Specialist to accurately process customer orders, maintain order records, and support timely fulfillment. This role requires strong attention to detail, data entry accuracy, and the ability to work in a fast-paced environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Enter customer orders into internal systems with accuracy and timeliness</li><li>Review orders for completeness, pricing, and product availability</li><li>Coordinate with sales, customer service, and warehouse teams to resolve order issues</li><li>Update order status and communicate changes to customers or internal teams</li><li>Maintain accurate records of transactions, returns, and adjustments</li></ul>
- 2026-07-02T00:00:00Z