4 results for Noc Technician in San Rafael, CA

Desktop Support

Berkeley, CA
onsite
Temporary
30.00 - 33.00 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in Berkeley, California. This Desktop Support A contract position requiring proactive problem-solving skills and a solid understanding of desktop and mobile support operations. The ideal Desktop Support candidate will possess technical expertise and the ability to provide exceptional service across multiple sites. This Desktop Support Role is a contract position and is onsite in Berkeley. Some travel will be required to various sites around Berkeley. Responsibilities:• Deliver desktop support services across various locations, ensuring timely resolution of technical issues.• Manage and troubleshoot mobile devices, including administration and configuration.• Utilize tools such as Fresh Service and Intune to effectively address service tickets and maintain system functionality.• Diagnose and resolve hardware, software, and network problems for end-users.• Maintain user accounts and permissions within Active Directory.• Monitor and manage cloud-based domains to ensure seamless performance.• Provide guidance and technical assistance to users on Microsoft Windows 10 and related software.• Document and track service requests using a ticketing system to ensure efficient workflow.• Collaborate with team members to implement solutions and improve processes.• Ensure all systems are up-to-date and compliant with organizational standards.
2026-03-06T23:58:41Z

IT Director

Walnut Creek, CA
onsite
Permanent
130000.00 - 180000.00 USD / Yearly
We are looking for an experienced IT Director to oversee and advance the technology operations of a detail-oriented services organization in Walnut Creek, California. This role requires a blend of strategic planning, hands-on technical expertise, and leadership to ensure the firm's infrastructure and systems run smoothly. The position offers excellent benefits, including profit sharing, year-end bonuses, and opportunities for growth within a collaborative team environment. Responsibilities:• Provide strategic leadership for the IT department, oversee IT Specialist and MSP vendors, ensuring alignment with the organization's goals and objectives.• Manage and maintain the firm's on-premises servers, Microsoft-based systems, and overall infrastructure.• Administer and support specialized legal-industry applications, including NetDocuments.• Address complex technical issues by providing hands-on assistance and mentoring the internal IT Specialist.• Design and implement strategies to enhance security, ensure data integrity, and optimize system reliability.• Develop and execute long-term IT plans, identifying opportunities for upgrades and improved efficiencies.• Monitor and manage help desk operations, ensuring timely resolution of escalated issues.• Collaborate with other departments to understand technology needs and deliver effective solutions.
2026-03-11T17:39:04Z

Help Desk Analyst I

Alameda, CA
onsite
Temporary
28.00 - 30.00 USD / Hourly
We are looking for a skilled Help Desk Analyst I to join our team in Alameda, California. This Help Desk Analyst I long-term contract position offers an excellent opportunity to provide technical support and ensure seamless operations across various systems and technologies. The ideal Help Desk Analyst I candidate will have expertise in troubleshooting and configuring hardware and software while delivering exceptional customer service. The Help Desk Analyst I role is for a long term contract and is an onsite position out of Almeda, Ca. Responsibilities:• Provide technical support for Android devices, Apple products, and other hardware systems.• Manage Active Directory accounts and permissions to ensure secure access.• Configure and deploy EO/IR systems to meet operational requirements.• Perform database management tasks, including updates and maintenance.• Assist with hardware installations and configuration management processes.• Support software deployments and ensure compatibility across systems.• Deliver prompt and effective solutions to end-user concerns.• Document technical procedures and resolutions to maintain a knowledge base.• Collaborate with team members to improve system efficiency and reliability.
2026-03-02T18:52:48Z

Operations Support Specialist I

Palo Alto, CA
remote
Temporary
25.00 - 40.00 USD / Hourly
We are looking for a detail-oriented Operations Support Specialist I to join our team in Palo Alto, California. In this long-term contract position, you will play a vital role in ensuring smooth and accurate patient registration processes while delivering exceptional customer service. This position requires someone who can manage multiple tasks efficiently, prioritize responsibilities, and maintain professionalism in a fast-paced environment. ESSENTIAL FUNCTIONSMaintain and distribute controlled documents to mobile and center locations.Maintains an inventory of controlled documents, labels and tags, fulfills orders to, and from multiple locations to ensure each location using preprinted materials are using the most current version of each document.% Time: 10%Maintains Donor Services Critical Supply Verification process by checking in supplies and verifying shipment number, lot number and expiration dates match what was logged by materials management. Verifies package inserts for updates or revision changes and obtains certificates from manufactures for products that require them.% Time: 20%Orders and maintains office supplies and equipment for donor services. Maintaining par levels for all office supplies and distributes them to locations when needed. Obtains special requested supplies and equipment for donor services by obtaining quotes from vendors and working with purchasing to ensure orders arrive quickly and on time to meet the varying needs of the donor services team.% Time: 10%Handles preventative maintenance (PM) and equipment repair tasks for donor services. Performs PM tasks on various equipment within donor services, reaches out to vendors and coordinates PM's for more complicated equipment. Handles problem equipment requests from staff members by diagnosing equipment and performing repairs on equipment when able or sending equipment out to vendors for more complicated repairs.% Time: 20%Handles bag and kit reporting for donor services by taking incoming problem bag and kit reports from donor services staff and completing vendor requirements to report any defective products to the vendor and our quality and regulatory affairs (QRA) team.% Time: 10%Maintains supply and equipment records for the OS department both in paper form when necessary and in digital form by entering information into a software system. Maintains the most current version of package inserts and certificates and obtains digital copies when possible. Recalls records from offsite storage when necessary.% Time: 10%Assists other Operations Support Specialists with projects and tasks as assigned.% Time: 20%
2026-03-12T13:23:45Z