<p>We are looking for a Payroll Analyst to join a fast-moving global payroll team in San Francisco, California on a Contract basis. This long-term contract role begins with an initial 3-month term and supports payroll activity across a complex international workforce where urgent questions, exceptions, and shifting priorities are common. The position is well suited to someone who enjoys solving problems, communicating clearly with stakeholders, and working across multiple time zones in a high-volume environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming payroll questions, service requests, and escalations by assessing urgency, setting priorities, and driving issues through resolution.</p><p>• Investigate payroll discrepancies and unusual cases, including off-cycle payments and other exceptions that fall outside standard processing routines.</p><p>• Examine payroll output and reporting to identify errors, trends, and items requiring follow-up with internal partners or external providers.</p><p>• Assist with gross-to-net pay reviews, pension-related considerations, and other payroll calculations across international populations.</p><p>• Provide clear, step-by-step guidance to employees, consultants, and business stakeholders on payroll matters and required actions.</p><p>• Partner with teams across finance, HR, and other functions to resolve urgent payroll issues affecting workers in multiple countries.</p><p>• Support global payroll operations spanning several countries, with a strong focus on inquiry management and issue handling during non-processing periods.</p><p>• Work across multiple payroll platforms and workflow tools, including systems such as Workday, ADP Workforce Now, global payroll solutions, and Jira, as needed.</p>
<p>We are looking for a Help Desk Analyst to deliver on-site tier one technical assistance and dependable end-user support for a busy architecture environment in San Francisco, California. This is a contract position is ideal for someone who enjoys solving day-to-day IT issues, maintaining smooth office technology operations, and providing a high level of service in a fast-moving workplace. The role requires a hands-on, detail-oriented individual who can communicate clearly, manage competing priorities, and contribute to a positive support experience for employees and teams.</p><p><br></p><p>This contract requires on-site between both the Oakland and San Francisco offices.</p><p><br></p><p>Responsibilities:</p><p>• Provide first-level technical support for hardware, software, and workplace technology issues, resolving incidents efficiently and escalating complex problems when needed.</p><p>• Manage service desk requests from intake through closure, ensuring timely follow-up, accurate updates, and strong customer service throughout the support process.</p><p>• Support Windows and Mac-based desktops and laptops by diagnosing user issues, performing basic troubleshooting, and restoring functionality with minimal disruption.</p><p>• Maintain user accounts and access within Active Directory, including routine updates, permissions support, and account-related assistance.</p><p>• Deliver on-site audio-visual and meeting room support to help presentations, conferences, and daily collaboration tools run smoothly.</p><p>• Assist with office technology operations across assigned work locations and provide remote support to additional teams when required.</p><p>• Coordinate device setup, workstation readiness, and general technical onboarding support for employees and contractors.</p><p>• Contribute to operational continuity by documenting recurring issues, tracking solutions, and helping improve support processes over time.tie</p>
<p><strong>Senior Business Analyst</strong></p><p><strong>Location:</strong> San Francisco, CA | Hybrid/Onsite</p><p><strong>Overview</strong></p><p>An organization within the Advertising and Data Platforms space is seeking a <strong>Senior Delivery & Operational Intelligence Analyst</strong> to support tactical and strategic operational initiatives across engineering, product, program management, and finance teams.</p><p>This role is ideal for someone with strong analytical and operational experience who thrives in fast-paced, technology-driven environments. The ideal candidate will bring advanced communication, presentation, project coordination, and stakeholder management skills while supporting leadership teams in driving execution, operational excellence, and strategic planning initiatives.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a liaison between senior leadership teams to support ongoing operational initiatives and executive team coordination</li><li>Help standardize operating models, meeting cadences, and communication processes across the organization</li><li>Prepare executive updates, meeting materials, presentations, templates, and status communications</li><li>Support operational programs related to resource planning, budgeting, strategic planning, and organizational reporting</li><li>Partner with engineering, product, program, and finance leadership to support execution of strategic priorities</li><li>Coordinate and support organizational engagement forums including town halls, leadership meetings, and strategic readouts</li><li>Analyze operational challenges, identify opportunities for improvement, and support implementation of solutions</li><li>Manage multiple priorities and adapt quickly in a fast-moving environment</li></ul>
<p>We are seeking an experienced Business Reporting Analyst to support enterprise contact center operations through the development of reporting, analytics, and business intelligence solutions. This senior-level role is responsible for identifying data requirements, ensuring data integrity, and delivering actionable insights that drive operational performance and strategic decision-making.</p><p><br></p><p>The ideal candidate possesses strong analytical and technical skills, experience with contact center technologies, and the ability to translate complex business requirements into meaningful reports, dashboards, and performance metrics.</p><p><br></p><p>**Position is fully onsite in Newark, CA 94560**</p><p>**Position is potential contract to hire based on performance - 6-month contract to start out**</p><p><br></p><p>Key Responsibilities</p><ul><li>Partner with operational leaders, workforce management teams, project managers, and business stakeholders to understand reporting needs and define key performance metrics.</li><li>Translate business and reporting requirements into technical specifications, report designs, and dashboard solutions.</li><li>Design, develop, maintain, and optimize operational reports, scorecards, dashboards, and data visualizations.</li><li>Extract, integrate, and analyze data from multiple enterprise systems and data sources.</li><li>Develop and maintain databases, reporting repositories, and business intelligence solutions that support organizational objectives.</li><li>Ensure the quality, accuracy, and integrity of data used for reporting and analytics.</li><li>Identify trends, patterns, and opportunities for operational improvement through data analysis.</li><li>Develop new performance metrics and reporting methodologies to measure business outcomes.</li><li>Support ad hoc reporting requests from leadership and departmental stakeholders.</li><li>Conduct report testing, validation, and troubleshooting to ensure reliability and accuracy.</li><li>Document reporting processes, data definitions, and reporting standards.</li><li>Serve as a subject matter expert and mentor to junior analysts when needed.</li></ul><p><br></p>