<p>We are looking for a Business Systems Analyst to support operational improvements and business process clarity for a customer-focused environment in Oakland, California. This role partners with stakeholders to evaluate current workflows, define practical solutions, and translate business needs into clear documentation for delivery teams. The ideal candidate brings strong analytical thinking, experience working in service-driven settings, and the ability to contribute effectively within Agile Scrum teams.</p><p><br></p><p>Responsibilities:</p><ul><li>Partner with business teams, IT, and vendors to deliver application solutions from planning through launch.</li><li>Develop deep knowledge of assigned systems and business processes.</li><li>Analyze needs, identify solutions, and provide strategic recommendations.</li><li>Advocate for user needs to ensure successful product outcomes.</li><li>Lead requirements gathering, documentation, and stakeholder collaboration.</li><li>Coordinate with technical teams on integrations and system functionality.</li><li>Configure, maintain, and support enterprise applications.</li><li>Manage testing, deployments, upgrades, and migrations.</li><li>Serve as a key liaison between business, IT, leadership, and vendors.</li><li>Foster teamwork, collaboration, and continuous product improvement.</li></ul>
Robert Half is seeking a Business Systems Analyst III to analyze business challenges and deliver technology solutions that improve processes, efficiency, and business outcomes. This role serves as a senior-level analyst responsible for requirements gathering, solution design, integrations, testing, implementation, documentation, and production support for Workday Financials, Payroll, and HCM. <br> The ideal candidate has strong experience supporting enterprise applications, Workday integrations, business process optimization, and cross-functional collaboration between business and technical teams. <br> What You'll Do Business Analysis & Solution Delivery Analyze business requirements and translate them into scalable system solutions. Ensure applications align with business objectives, operational processes, and strategic goals. Review and provide guidance on solution designs, requirements, and implementation approaches. Lead and support complex projects, system enhancements, and business process improvements. Develop implementation strategies in partnership with business stakeholders. Conduct fit-gap analysis and recommend solutions that balance business needs and technical capabilities. Ensure implemented solutions meet business and user requirements. <br> Workday & Integration Support Support and maintain Workday Financials, Payroll, and HCM solutions. Lead integration analysis, documentation, testing, and post-production support activities. Analyze upstream and downstream system dependencies and integration impacts. Partner with developers, QA teams, and business users to deliver system enhancements and integrations. Ensure production support processes are in place for enterprise applications. <br> Requirements, Testing & Documentation Gather, document, and validate detailed functional and technical requirements. Create process flows, business workflows, specifications, and supporting documentation. Plan and support unit, integration, user acceptance, and deployment testing activities. Track milestones, deliverables, dependencies, and project risks throughout the development lifecycle. Facilitate meetings, workshops, training sessions, and stakeholder communications. <br> Process Improvement Provide guidance, mentoring, and day-to-day support to entry level Business Systems Analysts. Serve as a subject matter expert for Workday and enterprise business applications. Contribute to delivery standards, processes, and best practices. Support organizational change management initiatives and user adoption efforts. Collaborate with business leaders, technical teams, and project stakeholders to drive successful outcomes.
We are looking for experienced Business Systems Analysts to join a Financial Services organization in San Francisco, California on a Long-term Contract basis. In this role, you will translate business needs into clear functional documentation, collaborate with cross-functional stakeholders, and help shape solutions that support measurable business goals. This opportunity is well suited to professionals who can move comfortably between analysis, documentation, and delivery within a fast-paced environment.<br><br>Responsibilities:<br>• Elicit, analyze, and document business needs from stakeholders to create clear and actionable requirements.<br>• Translate operational objectives into business rules, process definitions, and detailed functional specifications.<br>• Produce high-quality artifacts such as workflow documentation, use cases, and solution-related materials for delivery teams.<br>• Work closely with Engineering, Product, and Design partners to clarify scope, refine requirements, and support solution development.<br>• Monitor initiatives to ensure deliverables remain aligned with intended business value and organizational priorities.<br>• Contribute analysis support across a wide range of business functions, adapting to varied processes and stakeholder needs.<br>• Review documentation and system-related details to identify gaps, inconsistencies, and opportunities for improved clarity.<br>• Participate in Agile Scrum ceremonies and provide analytical support throughout planning, execution, and validation activities.
<p>The System Engineer II supports the reliability, security, availability, and continuous improvement of enterprise cloud infrastructure and platform services. This role assists with Azure and/or AWS operations, cloud solution design, Infrastructure as Code (IaC), and the deployment and operational support of AI services in Azure, including Microsoft Foundry. The position works closely with project managers, business stakeholders, application teams, and senior engineers to deliver scalable, secure, and well-documented technology solutions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>Support daily operations, monitoring, maintenance, troubleshooting, and reliability for Azure and/or AWS environments.</p><p>Assist with the design, deployment, configuration, patching, and optimization of cloud infrastructure and platform services.</p><p>Develop and maintain Infrastructure as Code using Azure Bicep, Azure CLI, or PowerShell to enable repeatable and secure deployments.</p><p>Provision and support Azure AI services, including Microsoft Foundry, through environment setup, access management, monitoring, and documentation.</p><p>Partner with business and technical teams to gather requirements and deliver cloud-based solutions.</p><p>Create and maintain technical documentation, runbooks, standards, and operational procedures.</p><p>Participate in change management, production readiness, incident response, and availability management processes.</p><p>Identify automation opportunities to improve efficiency and reduce manual effort.</p><p>Collaborate with senior engineers and architects on cloud standards, security practices, and platform enhancements.</p><p>Monitor cloud costs and recommend optimization opportunities.</p><p>Manage monitoring and observability tools such as Azure Monitor, Application Insights, and CloudWatch.</p><p>Support security patching, vulnerability remediation, and compliance controls.</p><p>Provide technical support and communicate effectively with both technical and non-technical stakeholders.</p>
<p>We are looking for a Sr. Systems Engineer to support and enhance a Microsoft-focused cloud environment in Martinez, California. This Long-term Systems Engineer Contract position will play a key role in strengthening Microsoft 365 services, device management, identity administration, and cloud-based automation across the organization. The ideal Systems Engineer candidate brings strong technical depth across Azure, Intune, Entra ID, and the Power Platform, along with the ability to resolve complex issues and guide broader IT efforts. This Systems Engineer role is an onsite role out of Martinez, Ca.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the performance, security, and day-to-day administration of Microsoft 365 applications, including Exchange Online, SharePoint Online, Teams, and OneDrive.</p><p>• Create and refine Intune configurations for endpoint management, compliance enforcement, and software deployment across supported devices.</p><p>• Administer identity and access controls within Entra ID, including authentication methods, privileged access workflows, conditional access, and hybrid identity support.</p><p>• Support the design, maintenance, and troubleshooting of Azure-based services that underpin the organization's cloud infrastructure.</p><p>• Develop business-focused solutions using Power Apps, Power Automate, and Power BI to improve reporting and streamline operational processes.</p><p>• Investigate high-severity incidents, perform root-cause analysis, and implement durable fixes across Microsoft 365 and Azure platforms.</p><p>• Build and maintain automation using PowerShell and Microsoft Graph integrations to reduce manual administrative effort and improve consistency.</p><p>• Produce and update technical documentation covering architecture, configurations, operational procedures, and support standards.</p><p>• Assess emerging Microsoft capabilities and licensing updates, then provide recommendations on adoption, governance, and practical use.</p><p>• Provide technical mentorship to less experienced team members and collaborate with security, compliance, and IT partners on audits, controls, and risk reduction.</p>
<p>We are looking for a Senior Systems Engineer to strengthen and advance a secure, high-performing technology environment in San Francisco, California. This position plays a central role in support the infrastructure strategy across cloud services, on-premises systems, and network operations while ensuring dependable service delivery. </p><p><br></p><p>Responsibilities:</p><p>• Oversee the performance, security, and availability of infrastructure across internal and client-facing environments, including ownership Microsoft 365, Azure AD, Active Directory platforms.</p><p>• Administer core security technologies such as Palo Alto firewalls, endpoint protection tools, and mobile device management solutions to protect systems and data.</p><p>• Drive infrastructure initiatives from planning through execution, including upgrades, deployments, and improvements that support business and operational goals.</p><p>• Provide advanced technical support for workstations, servers, mobile hardware, and telecommunications systems, resolving complex issues with urgency and precision.</p><p>• Maintain accurate technical records, software inventories, patch schedules, and operational procedures to support compliance and continuity.</p><p>• Partner with external service providers and internal teams to coordinate reliable, secure, and efficient infrastructure operations.</p><p>• Deliver responsive support to senior leadership and participate in an after-hours on-call rotation as needed to maintain service stability.</p><p>• Travel periodically to client locations to assist with network deployments, troubleshooting, and project-related implementation work.</p>
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical support for end users in Palo Alto, California. This Long-term Contract position is ideal for someone who enjoys resolving hardware, software, and access-related issues while delivering responsive service. The role focuses on maintaining a reliable desktop environment, assisting with Windows-based systems, and ensuring support requests are handled efficiently and professionally.<br><br>Responsibilities:<br>• Provide first-line technical assistance for desktop, laptop, and basic peripheral issues affecting end users.<br>• Diagnose and resolve problems related to Microsoft Windows environments, including Windows 10 system performance and usability concerns.<br>• Manage user account support tasks such as password resets, access updates, and directory-related requests within Active Directory.<br>• Respond to service desk tickets in a timely manner, document troubleshooting steps, and communicate resolution status clearly to users.<br>• Escalate more complex incidents when needed while maintaining ownership of issues through completion.<br>• Assist with workstation setup, software installation, and general configuration to support daily business operations.<br>• Perform routine troubleshooting to identify root causes and restore service with minimal disruption to users.
<p>Robert Half is seeking a <strong>Software Engineer III (Platform Engineering) </strong>to support the infrastructure, platforms, and services that power our applications and data processing environments. This role is ideal for someone who enjoys building cloud infrastructure, automating processes, improving platform reliability, and troubleshooting production issues in a fast-paced environment.</p><p><br></p><p><strong>What You'll Do</strong></p><p>Spend approximately 70% of your time building and deploying infrastructure and platform enhancements, with 30% focused on operational support and troubleshooting.</p><p>Design, build, and maintain scalable, secure, and reliable cloud-based infrastructure supporting applications, ETL/ELT processes, and platform services.</p><p>Develop and maintain infrastructure automation, monitoring solutions, CI/CD pipelines, and operational tooling.</p><p>Build and manage AWS resources, including EC2 instances and related cloud services.</p><p>Support platform services in production environments, troubleshoot outages, and drive root-cause analysis and resolution efforts.</p><p>Manage critical incidents, including coordinating with external vendors such as Microsoft to resolve high-priority production issues.</p><p>Implement Infrastructure-as-Code (IaC) solutions and improve platform reliability, scalability, and performance.</p><p>Collaborate with development, security, and operations teams to support application delivery and platform stability.</p><p>Conduct code reviews, mentor junior engineers, and promote engineering best practices.</p><p>Participate in an on-call rotation (approximately every three weeks).</p>