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2 results for Crm Business Analyst in San Jose, CA
- San Francisco, CA
- onsite
- Temporary / Contract
- 60.00 - 70.00 USD / Hourly
- We are looking for a skilled AI Business Analyst/Consultant to support the continuous enhancement of a public-facing Help Center application. This long-term contract position involves collaborating with both internal stakeholders and external consultants to refine features, expand multilingual capabilities, and transition the platform into a cutting-edge, AI-enabled solution. Based in San Francisco, California, this role offers the opportunity to contribute to innovative project development in a hybrid work environment.<br><br>Responsibilities:<br>• Collaborate with business leaders and external consultants to define and refine system requirements.<br>• Translate complex business workflows into clear technical specifications for development teams.<br>• Drive product roadmap planning, ensuring alignment with business goals and user needs.<br>• Support testing, troubleshooting, and deployment of platform updates and new features.<br>• Implement and optimize AI-enabled functionalities to enhance user experience.<br>• Coordinate with technical teams to ensure seamless integration of multilingual support.<br>• Analyze and document current and future system workflows to identify areas for improvement.<br>• Facilitate communication between technical and non-technical stakeholders to ensure project success.<br>• Provide insights and recommendations based on data analysis and business intelligence tools.<br>• Maintain comprehensive documentation of product features, updates, and workflows.
- 2026-04-10T16:38:45Z
- San Francisco, CA
- remote
- Temporary / Contract
- 70.00 - 80.00 USD / Hourly
- <p>We are seeking a Senior Manager, Sales Commissions to lead the governance, execution, and analytics of our global sales commission programs. This role will serve as the system owner for Varicent (or similar ICM platforms), ensuring incentive plans are operationalized accurately, scalable, auditable, and aligned with business and go‑to‑market objectives.</p><p><br></p><p>Responsibilities:</p><ul><li>Design and maintain complex calculation logic, workflows, hierarchies, and crediting rules within Varicent.</li><li>Oversee system integrations with CRM (e.g., Salesforce), ERP, payroll, and financial systems</li><li>Manage UAT, plan rollouts, mid‑year changes, and annual plan refreshes</li><li>Establish strong controls around data integrity, auditability, version control, and change management</li><li>Produce regular commissions reporting (monthly, quarterly, and ad hoc) on payouts, earnings, attainment, and plan performance</li><li>Develop executive‑level dashboards and analyses to provide visibility into commission payments, expense trends, and key drivers</li><li>Analyze commission data to identify anomalies, risks, and opportunities for improvement</li><li>Partner with FP& A to support commission expense forecasting, accruals, and scenario modeling</li><li>Provide insights to Sales and Finance leadership on incentive effectiveness and behavioral outcomes</li><li>Own the end‑to‑end commissions lifecycle, from plan design support through calculation, payout, accruals, reporting, and analysis</li><li>Act as the primary owner of our incentive compensation system, driving configuration, optimization, governance, and long‑term roadmap planning</li><li>Partner with Sales Leadership, Finance, and RevOps to evaluate commission plan effectiveness and recommend data‑driven improvements</li><li>Lead commission policy interpretation, ensuring consistency, clarity, and compliance</li></ul><p><br></p>
- 2026-04-22T15:24:13Z