<p>Robert Half is seeking a Senior ServiceNow Transformation Consultant to lead a major Customer Support modernization initiative for a global enterprise. This Senior ServiceNow Transformation Consultantis a high-impact, strategic role focused on helping the organization migrate from Salesforce Service Cloud to ServiceNow Customer Service Management (CSM) — not as a lift-and-shift, but as a full-scale transformation of global support operations.</p><p>The selected Senior ServiceNow Transformation consultant will bring a fresh, expert perspective on process design, ITIL alignment, and industry best practices. You’ll serve as a trusted advisor to leadership — ensuring the ServiceNow platform, processes, and operating model enable scalability, efficiency, and an exceptional customer experience across a complex, security-focused B2B environment. This Senior ServiceNow Transformation Consultant role is a fully remote role for about 3-6 months. </p><p><br></p><p>Key Responsibilities for Senior ServiceNow Transformation Consultant</p><ul><li>Lead a comprehensive assessment of existing global support processes, identifying inefficiencies and improvement opportunities.</li><li>Partner with cross-functional stakeholders to reimagine customer support workflows, ensuring alignment with ITIL and industry standards.</li><li>Provide strategic guidance during the migration from Salesforce Service Cloud to ServiceNow CSM, advising on functionality gaps and recommending best-practice solutions.</li><li>Evaluate and challenge proposed designs to ensure platform build aligns with transformation goals, scalability, and operational excellence.</li><li>Define and track key performance indicators (KPIs) and develop frameworks for measuring adoption, performance, and ROI.</li><li>Advise on opportunities to leverage AI, automation, and analytics to enhance case management, routing, and self-service capabilities.</li><li>Collaborate with business analysts, architects, and implementation partners to ensure process intent translates effectively into system configuration.</li><li>Deliver benchmarking and maturity assessments, comparing operations to leading B2B support organizations.</li></ul>
<p>Our organization is seeking a skilled Customer Support Specialist fluent in Cantonese to join our growing customer service team.</p><p>In this role, you will be the primary point of contact for Cantonese-speaking customers, delivering reliable support and ensuring their questions are answered promptly. You will use CRM and support platforms to track interactions, assist with troubleshooting, and work collaboratively to provide a connected customer experience.</p><p>Strong communication, empathy, and problem-solving skills are essential, as well as a commitment to supporting process improvements and team development.</p>
<p>Robert Half is looking for a detail-oriented Administrative Assistant to join our team in Dublin, California.</p><p><br></p><p>This Administrative Assistant role will provide excellent customer service for both internal colleagues and external customers resolving routine and non-routine administrative issues. This individual will be responsible for effectively assisting the maintenance of the assigned office location and ensuring that colleagues and visitors are able to effectively work in the location while adhering to the standard operating procedures outlined by the Workplace Services Manager.</p><p><br></p><p>If you are interested in this Administrative Assistant role, please apply today!</p>
<p>Our company is looking for an enthusiastic and customer-focused Vietnamese-speaking Customer Service Representative to deliver exceptional service and support to our diverse client base.</p><p>This position is responsible for addressing customer inquiries, resolving issues efficiently, and working closely with Vietnamese-speaking clients. You will play an integral role in creating positive experiences, identifying opportunities for improvement in customer service delivery, and cultivating lasting relationships.</p><p>You should be adaptable, tech-savvy, and passionate about helping others, with fluency in Vietnamese and English.</p>
<p>We are looking for an experienced Billing Supervisor/Manager to oversee the daily operations of student billing and account management at our institution in San Francisco, California. This role is pivotal in ensuring the accurate and timely processing of tuition, fees, and other charges, while maintaining detailed financial records and delivering excellent customer service to students and their families. The ideal candidate will also contribute to compliance with institutional policies and collaborate with various departments to guarantee the accuracy of financial accounts. <strong>For immediate consideration, please contact Tra Nguyen directly via Linked-In.</strong></p><p><br></p><p>Responsibilities:</p><p>• Generate and distribute tuition and fee statements each term.</p><p>• Record charges, adjustments, payments, and credits to student accounts.</p><p>• Administer and monitor student payment plans for compliance.</p><p>• Process refunds in accordance with Title IV and institutional regulations.</p><p>• Respond to billing and payment inquiries from students and families.</p><p>• Send payment reminders and assist with follow-up on past-due accounts.</p><p>• Collaborate with Financial Aid and Registrar offices to ensure account accuracy.</p><p>• Assist with reconciling student accounts to the general ledger and financial aid records.</p><p>• Maintain current knowledge of student billing policies and procedures.</p><p>• Prepare regular reports on account balances, aging, and payment plans.</p><p>• Perform other related duties as assigned.</p>
<p>As a Customer Service Specialist, you will serve as a key liaison between our company and its clients, ensuring that every interaction reflects our commitment to excellence. In this role, you will be responsible for addressing inquiries, resolving complex issues, and providing timely, accurate information about our products and services. You’ll play a critical part in client retention by fostering positive, professional relationships, managing customer expectations, and offering solutions that best meet their needs. This position requires excellent communication skills, a proactive attitude, and the ability to adapt to a dynamic environment. You will collaborate closely with internal teams to deliver seamless service and continuously seek ways to enhance the customer experience.</p>
<p>We are looking for a detail-oriented Guest Services Coordinator to join our team in Walnut Creek, California. This contract to permanent position answers resident phone calls and emails to resolve maintenance, landscaping and pest control issues; creates associated service order; performs data entry to maintain records, notes & billing; schedules and dispatches RPM technicians and vendors to perform work.</p><p><br></p><p>Guest Services Coordinator Requirements:</p><p><br></p><p>Job-related knowledge, skills and abilities:</p><p>• Skilled in providing exceptional customer service with a focus on efficient time and priority handling.</p><p>• Proven ability to work effectively in team environments and foster collaboration.</p><p>• Demonstrates active listening and communicates clearly in writing and speech.</p><p>• Demonstrated ability in CRM and /or ERP systems, NetSuite is a plus.</p><p>• Three years’ customer service experience, preferably in a call–center environment.</p><p>• Fast and accurate typing (ideally 40+ WPM)</p><p>• Strong computer skills (MS Office: Outlook, Word, Excel)</p><p>• Ability to switch between multiple applications: windows or tabs</p><p>• Be able to manage chat, email and call systems simultaneously</p><p><br></p><p>Job functions:</p><p>• Answers calls/email, using CRM or ERP system experience to resolve maintenance, landscaping and pest control issues for residents.</p><p>• Creates, manages, tracks and closes service orders in accordance with established policies of relevant Mutual, and RPM practices.</p><p>• Schedules technicians and vendors for maintenance/repair work, revising priorities as required.</p><p>• Maintains current knowledge of Mutual requirements for billing, work preparation, approvals, etc., obtaining authorizations as required.</p><p>• Closes service orders, including appropriate billing, database updating, etc.</p><p>• Completes assigned shared responsibility (including and not limited to such things as filing; processing invoices and/or payments; processing building permits; scanning; special mailings; special projects).</p><p><br></p><p>If you are interested in this Guest Service Coordinator position, please apply today!</p>
<p><strong>Interested?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p><p><br></p><p><strong>Client Service Associate – Boutique Wealth Management Firm</strong></p><p><strong>Location:</strong> Hybrid (San Francisco, 2 days/week) or Fully Remote</p><p><br></p><p><strong>About the Opportunity</strong></p><p>Join a highly specialized wealth management firm that serves an exclusive clientele of senior executives, partners in consulting and law, and other accomplished professionals. Our approach is boutique and deeply personalized, focusing on comprehensive financial planning and long-term wealth strategies. This is an opportunity to work in a dynamic, forward-thinking environment that values precision, client care, and innovation.</p><p><br></p><p><strong>Why This Role Matters</strong></p><p>As a <strong>Client Service Associate</strong>, you’ll be the backbone of client relationships—providing exceptional service, managing critical administrative processes, and ensuring seamless coordination between clients, advisors, and custodians. Your work will directly impact the client experience and the success of our advisory team.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Serve as the first point of contact for client inquiries and requests</li><li>Prepare and process documentation for new and existing accounts</li><li>Coordinate with custodians and vendors to ensure smooth transactions</li><li>Manage calendars, schedule meetings, and support advisor travel logistics</li><li>Prioritize multiple tasks in a fast-paced environment</li><li>(If licensed) Assist with trading and portfolio rebalancing</li></ul><p><strong>What We Offer</strong></p><ul><li>Competitive salary with annual profit sharing and 401(k) match</li><li>Comprehensive medical and dental benefits</li><li>Flexible overtime pay options</li><li>Generous vacation and sick time</li><li>Paid NYSE holidays</li><li>A collaborative, tech-savvy culture that values growth and innovation</li></ul>
<p>We are looking for a dedicated Real Estate Associate to join our team in San Francisco, CA. This long-term contract position offers the opportunity to contribute to the management of property operations, tenant coordination, and building-related tasks. The ideal candidate will bring expertise in customer service and administrative support while ensuring seamless day-to-day operations.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate tenant move-ins and move-outs, ensuring all processes are completed smoothly and efficiently.</p><p>• Collaborate with the security, janitorial, and engineering teams to address building-related tasks and maintain property standards.</p><p>• Monitor and manage work orders, including redispatching them as needed to ensure timely completion.</p><p>• Provide administrative support by utilizing Microsoft Office tools such as Excel, Word, and Outlook.</p><p>• Communicate effectively with tenants and vendors to resolve inquiries and maintain positive relationships.</p><p>• Assist with basic accounting tasks, including data entry and maintaining financial records.</p><p>• Leverage commercial property management experience to oversee operational activities.</p><p>• Ensure compliance with organizational processes and protocols while delivering excellent customer service.</p><p>• Utilize work order systems to organize and track maintenance and repair activities.</p><p>• Support marketing and operational initiatives to enhance property management efficiency.</p>
We are looking for a dedicated Customer Service Supervisor to oversee custodial operations across multiple campuses in Oakland, California. This contract position requires exceptional leadership skills to ensure the smooth functioning of custodial teams and balanced workload distribution. The role involves collaborating closely with the Director of Facilities and traveling between various sites, with transportation provided.<br><br>Responsibilities:<br>• Manage and guide a team of custodians to maintain efficient operations across campuses.<br>• Develop and implement schedules to ensure balanced workloads and seamless coordination.<br>• Conduct training sessions for custodial staff, including instruction on basic software tools.<br>• Ensure compliance with operational standards and maintain a high level of cleanliness.<br>• Monitor performance and provide constructive feedback to team members.<br>• Travel between campuses to oversee operations, with transportation arranged by the employer.<br>• Collaborate with the Director of Facilities to align custodial services with organizational goals.<br>• Address any operational challenges and resolve issues promptly.<br>• Maintain accurate records of schedules, training, and team performance.<br>• Promote a safe and organized work environment for all custodial personnel.
We are looking for a highly organized and detail-oriented Office Manager to oversee daily administrative operations in our busy office located in Santa Clara, California. This role involves coordinating dispatch services, managing invoicing processes, and ensuring smooth workflows to support technicians and team members effectively. As this is a long-term contract position, we are seeking a dependable individual committed to maintaining efficiency and delivering excellent customer service in a dynamic environment.<br><br>Responsibilities:<br>• Schedule and dispatch technicians for service calls, ensuring timely and efficient routing.<br>• Process, review, and distribute invoices while following up on outstanding payments.<br>• Manage accurate data entry, maintain detailed job records, and update client information.<br>• Address customer inquiries regarding appointments, service updates, and billing concerns.<br>• Monitor and manage inventory levels for office supplies and parts to meet operational needs.<br>• Collaborate with management to optimize office processes and improve workflow efficiency.<br>• Perform receptionist duties, including greeting visitors and handling incoming calls.<br>• Oversee accounts payable tasks, ensuring accurate and timely processing.<br>• Order and maintain office supplies to support daily operations.
We are looking for a detail-oriented Office Assistant to join our team in San Leandro, California. This is a Contract position where you will play a vital role in supporting administrative tasks, managing data entry, and providing excellent customer service. If you have strong organizational skills and proficiency in Microsoft Office applications, we encourage you to apply.<br><br>Responsibilities:<br>• Perform a variety of administrative tasks to support daily office operations.<br>• Handle data entry tasks with precision and attention to detail.<br>• Provide friendly and attentive customer service to address inquiries and resolve issues.<br>• Utilize Microsoft Excel to organize and analyze data efficiently.<br>• Create and edit documents using Microsoft Word for business purposes.<br>• Maintain accurate records and ensure proper filing systems are in place.<br>• Coordinate schedules and meetings to support team productivity.<br>• Assist with general office duties, such as answering phone calls and managing correspondence.<br>• Collaborate with team members to ensure smooth workflow and communication.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Tracy, California. In this role, you will play a key part in ensuring customer satisfaction by managing orders, addressing inquiries, and maintaining accurate documentation. This position offers an excellent opportunity to contribute to a collaborative team environment while developing your customer service expertise.<br><br>Responsibilities:<br>• Process and manage customer orders accurately and efficiently using word processing and spreadsheet software.<br>• Monitor order fulfillment to ensure timely deliveries and adherence to customer commitments.<br>• Respond professionally to customer inquiries and requests, providing clear and helpful information.<br>• Prepare detailed reports, correspondence, and documentation under the guidance of supervisors and experienced team members.<br>• Collaborate with team members to ensure seamless account coverage and operational efficiency.<br>• Maintain accurate records of customer orders and interactions to support smooth order processing.<br>• Address delivery-related issues promptly to maintain customer satisfaction.<br>• Assist in team-specific activities to support overall goals and objectives.
<p>We are looking for a detail-oriented Billing Clerk to join our team in Brentwood, California. This is a long-term contract position that requires someone with strong organizational skills to handle utility billing and customer service tasks effectively. The ideal candidate will be adept at managing billing processes and interacting with customers in a courteous and efficient manner, and previous ERP experience a must. </p><p><br></p><p>Responsibilities:</p><p>• Process utility billing statements accurately and within required timeframes.</p><p>• Handle billing collections and ensure payments are recorded promptly.</p><p>• Provide excellent customer service by addressing inquiries and resolving issues related to billing.</p><p>• Utilize Microsoft Excel to create and manage spreadsheets for billing records and reports.</p><p>• Work with ERP and other billing software to input and retrieve data effectively.</p><p>• Maintain organized records of billing transactions and ensure compliance with company policies.</p><p>• Assist in preparing monthly and annual billing reports for review.</p><p>• Collaborate with other team members to improve billing processes and customer satisfaction.</p><p>• Troubleshoot and resolve discrepancies in billing statements.</p><p>• Ensure the confidentiality and security of sensitive customer billing information</p>
<p>Robert Half's retail client is looking for a contract-to-permanent onsite customer service / sales representative. This position requires weekends to be worked!</p><p><br></p><p>In this customer service / sales position, you will be responsible for the following:</p><p><br></p><p>Establish strong rapport and provide ongoing support to each member of the showroom</p><p>sales team.</p><p>Follow and maintain documentation of all sales leads as outlined in company</p><p>procedures. Salespersons are expected to designate working hours to lead generating</p><p>activities.</p><p>Document all pre- and post- completion follow-up with each client in Evosus software to</p><p>receive a full commission. Salespersons are expected to designate working hours to</p><p>follow-up activities.</p><p>Provide superior, attentive customer service to every individual client in person, via</p><p>phone or email. Salespersons are expected to designate showroom time to</p><p>“live” selling and closing presentations.</p><p>Attend periodic sales meetings and trainings as assigned. Salespersons are expected</p><p>to allocate working hours to sales reporting, self-study and training.</p><p>Maintain showroom appearance and operations.</p><p>Opening/Closing Checklist if there is no designated Showroom Assistant.</p><p>Provide daily administrative support to counter staff and attend to the P.O.S. retail desk</p><p>as needed.</p><p>Maintain strong workflow communications with delivery and service staff.</p><p><br></p><p>If you are interested in this customer service role, submit your resume today!</p>
<p>We are looking for a dedicated Customer Navigator to join our team in Palo Alto, California. In this long-term contract role, you will serve as a vital liaison, ensuring patients and their families receive exceptional service throughout their healthcare journey. This position emphasizes patient-centered interactions, compliance with safety and quality standards, and effective communication to enhance the overall patient experience.</p><p><br></p><p><strong>This is a part-time position, Saturday and Sunday, 11:30 am to 8:00 pm</strong></p><p><br></p><p>Responsibilities:</p><p>• Act as a non-clinical liaison, assisting patients before, during, and after their interactions with healthcare facilities.</p><p>• Facilitate scheduling of physician appointments and coordinate care for both inpatient and outpatient stays.</p><p>• Provide guidance on transportation options, including campus shuttles, to support guests visiting the hospital and clinics.</p><p>• Address patient and guest concerns by communicating with appropriate departments and maintaining necessary records.</p><p>• Execute service practices aligned with organizational standards to uphold an exceptional patient experience.</p><p>• Support compliance with safety, ethical, and quality requirements, including adherence to National Patient Safety Goals.</p><p>• Participate in ongoing education and training programs to maintain proficiency in healthcare navigation.</p><p>• Collaborate with teams to ensure respectful and effective interactions with patients and coworkers.</p><p>• Utilize organizational templates and tools to streamline patient communication and service delivery.</p><p>• Assist patients in navigating healthcare systems and resources to meet their specific needs.</p>
<p>Reach out to <u>Michelle Espejo via email or LinkedIn</u> for additional information or questions.</p><p> </p><p><strong>Client Service Associate | Multi Family Office | San Francisco | Hybrid | Up to $120k base</strong></p><p> </p><p><strong>Work with some of the Bay Area's most successful families.</strong> This multi-family office provides investment management, financial planning, lending strategies, and tailored family office services, all while building lasting client relationships that span generations.</p><p> </p><p>You’ll serve as the primary point of contact for assigned relationships, partner with senior leadership on customized strategies, and collaborate across teams to deliver seamless support. This role offers direct exposure to senior management, meaningful career growth, and the chance to make a daily impact.</p><p> </p><p>On top of competitive pay,<strong> 401(k) match, and comprehensive benefits</strong>, you’ll enjoy a hybrid schedule, flexible vacation, and <strong>sabbatical programs</strong> - because balance matters here.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Act as the main contact for UHNW clients, ensuring requests are handled promptly</li><li>Partner with senior leaders on strategies and initiatives</li><li>Build strong client relationships by anticipating needs</li><li>Collaborate with associates and analysts for seamless execution</li><li>Support clients with wealth transfer, philanthropy, and tax-efficient strategies</li><li>Maintain close ties with client teams (executive assistants, chiefs of staff, personal CFOs)</li><li>Partner with investment teams on portfolios and new assets</li><li>Contribute to firm-wide projects and initiatives</li></ul><p><strong>For fastest consideration, reach out to <u>Michelle Espejo via email or LinkedIn</u>.</strong></p>
<p><strong>Interested?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p><p><br></p><p><strong>Senior Client Associate – Multi-Family Office</strong></p><p><br></p><p><strong>About the Opportunity</strong></p><p>Join a highly respected multi-family office dedicated to serving ultra-high-net-worth clients with a full spectrum of wealth management services. From investment management and retirement planning to bespoke family office solutions, this firm combines deep expertise with a collaborative, innovative culture. If you thrive in a client-focused environment and enjoy solving complex challenges, this is an exceptional opportunity to make an impact.</p><p><br></p><p><strong>Why This Role Matters</strong></p><p>As a <strong>Senior Client Associate</strong>, you’ll be a trusted point of contact for sophisticated client relationships, ensuring seamless execution of requests and delivering exceptional service. You’ll partner with senior leadership on bespoke strategies, mentor associate team members, and contribute to firm-wide initiatives—all while fostering strong, long-term client relationships.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Serve as the primary contact for designated client relationships</li><li>Execute client requests with precision and efficiency</li><li>Collaborate with senior management on strategic initiatives and tailored client solutions</li><li>Guide and mentor junior team members on shared client relationships</li><li>Assist clients and their advisors with complex wealth transfer, tax, and philanthropic strategies</li><li>Maintain and enhance relationships with clients’ professional teams (executive assistants, CFOs, chiefs of staff)</li><li>Partner with internal investment teams on portfolio creation and cash deployments</li><li>Support special projects across the firm as needed</li></ul><p><strong>Why Join Us</strong></p><ul><li>Competitive compensation and bonus structure</li><li>Comprehensive benefits including medical, dental, vision, and 401(k) match</li><li>Flexible vacation policy and sabbatical program</li><li>Hybrid work environment supporting work-life balance</li><li>Collaborative, innovative culture focused on professional excellence and continuous learning</li></ul>
<p>We are seeking a dedicated <strong>Patient Access Coordinator</strong> to join our team for a 3–6 month hybrid contract role with the possibility of extension. The <strong>Patient Access Coordinator</strong> will play a vital role in ensuring timely and accurate coordination of patient care services, acting as a liaison between patients, providers, and outside facilities. The <strong>Patient Access Coordinator</strong> will support clinical teams and streamline care workflows by scheduling appointments, managing patient information, and providing high-level customer service in a non-clinical but critical support role.</p><p><br></p><p>Responsibilities:</p><ul><li>Schedule, edit, and maintain new and returning patient-physician appointments using internal scheduling systems</li><li>Coordinate care by obtaining diagnostic imaging, pathology reports, and other critical information from patients and outside facilities</li><li>Collaborate with care teams and patients to ensure all necessary pre-simulation documentation is collected</li><li>Respond promptly to patient concerns and accurately refer information to licensed clinical personnel</li><li>Serve as a non-clinical liaison, concierge, and patient advocate to support referred patients before simulation and CyberKnife treatment</li><li>Provide timely and accurate responses to patient and provider inquiries regarding services</li><li>Support discharge coordination by scheduling follow-up appointments and coordinating with case managers and other staff</li><li>Verify patient insurance authorizations and ensure medical records are prepared for upcoming clinic visits</li><li>Support STAT requests and communicate with providers when immediate action is needed</li><li>Assist clinical teams with Help Desk/IT ticket resolution as needed</li></ul>
<p><strong>Job Description: Billing Clerk</strong></p><p>The Billing Clerk is responsible for managing and processing invoices, ensuring accuracy in billing, and assisting with financial transactions related to accounts receivable. This role requires strong attention to detail, organizational skills, and the ability to work in a fast-paced environment. The Billing Clerk works closely with the accounting and finance team to support the company’s billing operations and ensure efficient cash flow management.</p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Invoice Preparation and Processing</strong>: Generate and issue invoices to customers in an accurate and timely manner.</li><li><strong>Payment Processing</strong>: Record payments received, update customer accounts, and ensure proper application of payments.</li><li><strong>Follow Up</strong>: Assist in tracking overdue accounts and sending reminders or follow-ups to customers for outstanding payments.</li><li><strong>Reconciliation</strong>: Reconcile billing discrepancies and resolve disputes with customers to ensure accurate records.</li><li><strong>Maintain Billing Records</strong>: Track and document invoice details, payment status, and account updates in the company’s billing system.</li><li><strong>Customer Service</strong>: Respond professionally to billing inquiries, providing accurate and timely information to customers.</li><li><strong>Assist with Audits</strong>: Support the accounting team by providing billing records and documentation for audits.</li><li><strong>Process Improvement</strong>: Identify opportunities to streamline billing procedures and improve the accuracy and efficiency of the billing function.</li><li><strong>Collaboration</strong>: Work closely with other departments, such as accounts receivable and customer service, to resolve billing issues promptly.</li><li><strong>Reporting</strong>: Assist in preparing billing and revenue reports as needed for management review.</li></ol><p><br></p>
<p>We are seeking a detail-oriented and dependable <strong>Seasonal Tax Administrator</strong> to support our tax team during the busy filing season. This role is ideal for someone with strong organizational skills and a background in administrative or financial services. You’ll assist with document management, client communications, data entry, and general support to ensure timely and accurate tax preparation. This is a Hybrid position, located out of Santa Rosa, CA. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Organize and manage incoming tax documents from clients.</li><li>Inputting from the client prepared organizers and/or information returns (W-2s, 1099s, 1098). </li><li>Assist with data entry into tax preparation software.</li><li>Maintain accurate records and filing systems (electronic and paper).</li><li>Communicate with clients to request missing information or clarify submissions.</li><li>Schedule appointments and manage calendars for tax professionals.</li><li>Prepare and send engagement letters and other client correspondence.</li><li>Monitor deadlines and assist with tracking progress of tax returns.</li><li>Provide general administrative support to the tax team.</li><li>Ensure confidentiality and security of sensitive financial information.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>High school diploma or equivalent; associate’s degree or higher preferred.</li><li>Prior experience in an administrative or financial services role.</li><li>Familiarity with tax documents (W-2s, 1099s, etc.) is a plus.</li><li>Proficiency in Microsoft Office Suite and document management systems.</li><li>Strong attention to detail and organizational skills.</li><li>Excellent communication and customer service abilities.</li><li>Ability to work independently and manage multiple priorities under tight deadlines.</li></ul><p><br></p><p><br></p>
<p>We are looking for a dedicated Customer Navigator to join our team on a long-term contract basis in Palo Alto, California. In this role, you will act as a vital link between patients and healthcare services, ensuring seamless experiences and addressing individual needs. You will be instrumental in fostering positive interactions and providing exceptional non-clinical support to patients and their families.</p><p><br></p><p><strong>This role is part-time, Saturday and Sunday, 3:30 pm to 12:00 am</strong></p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary point of contact for patients, addressing their needs and concerns throughout their healthcare journey.</p><p>• Facilitate the scheduling of appointments and manage care coordination for both inpatient and outpatient services.</p><p>• Provide detailed guidance and information about transportation options, including campus shuttles, to assist patients and guests.</p><p>• Communicate patient and guest feedback to the appropriate departments and ensure proper follow-up when necessary.</p><p>• Uphold high standards of service and patient care in alignment with organizational policies and goals.</p><p>• Support patients in navigating the healthcare system by offering practical advice and solutions tailored to their unique situations.</p><p>• Foster a respectful and collaborative environment by adhering to safety, quality, and ethical treatment standards.</p><p>• Maintain accurate records of interactions and ensure confidentiality is preserved at all times.</p><p>• Participate in ongoing training and education to stay informed about best practices and compliance requirements.</p><p>• Collaborate with colleagues across departments to ensure a consistent and positive patient experience.</p>
<p>Reach out to <u>Michelle Espejo via email or LinkedIn</u> for additional information or questions.</p><p> </p><p><strong>Client Service Associate | RIA | San Francisco | Hybrid | $80-100k Base + Bonus</strong></p><p> </p><p>The firm is a prominent wealth management firm with a legacy of long-standing client relationships spanning generations and managing approximately $2 billion in assets, has earned a reputation for delivering sophisticated, tailored wealth management solutions to families and institutions.</p><p> </p><p>This role provides an invaluable exposure to all facets of wealth management while allowing you to collaborate across departments and support a diverse portfolio of clients. The firm offers a competitive compensation package, including comprehensive health benefits, 401(k) matching after six months, three weeks of paid vacation, and separate sick days. This is an ideal opportunity for detail-oriented, proactive professionals who thrive in a client-focused environment.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Provide day-to-day client service and support</li><li>Assist with meeting preparation and coordinate follow-ups</li><li>Serve as a primary point of contact for client requests and inquiries</li><li>Initiate and monitor service requests with custodians on behalf of clients</li><li>Manage account openings, stock option exercises, cost basis research, and related tasks</li><li>Maintain and update CRM records, contributing to quarter-end reporting</li><li>Ensure precise execution of client service protocols</li></ul><p><strong>For fastest consideration, reach out to <u>Michelle Espejo via email or LinkedIn</u>.</strong></p>
<p>We are looking for an experienced Customer Navigator to join our team in Palo Alto, California. In this role, you will act as a vital liaison for patients, ensuring their journey through the healthcare system is smooth and supportive. This is a long-term contract position offering the opportunity to make a meaningful impact on patient care and experience.</p><p><br></p><p><strong>The schedule for this role is Monday through Friday 3:30 pm - 12:00 am.</strong></p><p><br></p><p>Responsibilities:</p><p>• Serve as a non-clinical liaison, assisting patients with navigating healthcare services before, during, and after their medical visits.</p><p>• Coordinate transportation for guests by providing information about campus shuttle services and other available options.</p><p>• Facilitate the scheduling of physician appointments and ensure seamless care during both inpatient and outpatient stays.</p><p>• Address patient and guest concerns, relaying feedback to the appropriate department and maintaining accurate records.</p><p>• Deliver exceptional service aligned with patient-centered care standards to enhance the overall experience.</p><p>• Support compliance with all safety, quality, and ethical requirements, including adherence to National Patient Safety Goals.</p><p>• Communicate effectively with patients, staff, and departments to ensure clear and respectful interactions.</p><p>• Assist in ongoing education and training efforts to promote best practices in service delivery.</p><p>• Maintain confidentiality and uphold patient rights throughout all interactions.</p><p>• Promote teamwork and collaboration across departments to optimize patient outcomes.</p>
We are looking for a dedicated Property Administrator to join our team in San Francisco, California. In this Contract-to-Permanent position, you will play a crucial role in connecting veterans with housing opportunities and ensuring their successful transition into stable living environments. This role is ideal for someone passionate about supporting diverse communities and contributing to a non-profit mission.<br><br>Responsibilities:<br>• Assist veterans in locating suitable housing options and facilitate their move-in processes.<br>• Establish and nurture relationships with landlords and maintain a comprehensive database of available properties.<br>• Match clients with housing opportunities based on eligibility criteria and individual needs.<br>• Negotiate rental agreements, conduct housing inspections, and review lease terms to ensure compliance.<br>• Provide guidance to clients on housing retention strategies, including eviction prevention measures.<br>• Deliver tenant education programs and collaborate with case managers to address client-specific challenges.<br>• Maintain precise and up-to-date records, ensuring timely and accurate data entry.<br>• Support clients in navigating housing-related services and resources effectively.
