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5 results for Noc Technician in San Diego, CA

IT Support Technician

San Juan Capistrano, CA
remote
Temporary / Contract
22.00 - 28.00 USD / Hourly
We are seeking an IT Support Technician to provide Level 1 technical support in a primarily Windows-based environment. This role will support end users with day-to-day help desk needs, including account access issues, printer connectivity, login troubleshooting, and basic hardware support. The ideal candidate brings strong foundational IT support experience, excellent customer service skills, and working knowledge of cloud-based identity and device management tools. Based on general knowledge.Key Responsibilities<ul><li>Provide Level 1 technical support for employees across hardware, software, and access-related issues. Based on general knowledge.</li><li>Troubleshoot and resolve common help desk tickets, including password resets, account unlocks, login issues, printer connectivity, and basic endpoint hardware problems. Based on general knowledge.</li><li>Support a primarily Windows environment, with occasional troubleshooting for Apple devices. Based on general knowledge.</li><li>Assist with user account provisioning, deprovisioning, and access management using cloud identity platforms such as JumpCloud or equivalent tools. Based on general knowledge.</li><li>Help manage endpoints through MDM platforms such as Zoho ManageEngine, Microsoft Intune, or similar solutions. Based on general knowledge.</li><li>Support users with Google Workspace applications, including Gmail, Docs, and Sheets. Based on general knowledge.</li><li>Document tickets, resolutions, and recurring issues accurately within the help desk system. Based on general knowledge.</li><li>Escalate more complex technical issues to higher-level support teams as needed. Based on general knowledge.</li><li>Deliver professional, timely, and customer-focused service to end users. Based on general knowledge.</li></ul>
2026-06-26T21:28:39Z

IT Manager/Director

San Diego, CA
onsite
Permanent / Full Time
185000.00 - 220000.00 USD / Yearly
We are partnering with a well-established and highly successful technology-driven organization seeking a Director of Information Technology to lead enterprise infrastructure, cybersecurity, IT operations, and strategic technology initiatives. This is a highly visible leadership position responsible for driving IT strategy while remaining close enough to the technology to guide architecture, infrastructure modernization, operational excellence, and security initiatives. The Director will work closely with executive leadership to ensure technology enables business growth, operational efficiency, and long-term scalability. This is an excellent opportunity for an experienced IT leader who enjoys building high-performing teams, improving processes, and modernizing enterprise technology environments. What You'll Do: Develop and execute the organization's overall IT strategy Lead enterprise infrastructure, networking, cloud technologies, cybersecurity, and IT operations Manage internal technology teams while partnering with outside vendors and consultants Drive infrastructure modernization, automation, and operational improvements Ensure high availability, reliability, and security across enterprise systems Oversee disaster recovery, business continuity, and risk management initiatives Partner with executive leadership on technology roadmaps and business initiatives Develop and manage departmental budgets and technology investments Lead IT governance, policy development, and operational best practices Mentor, develop, and grow technical leadership within the organization Drive continuous improvement across IT service delivery and support functions Evaluate emerging technologies and recommend strategic investments
2026-06-26T04:48:41Z

Help Desk Analyst

San Diego, CA
onsite
Temporary / Contract
25.00 - 30.00 USD / Hourly
We are seeking a customer-focused Help Desk Analyst to join a fast-paced support team. This role is ideal for someone with strong Help Desk or Service Desk experience who thrives in a high-volume call center environment. The successful candidate will provide end-user support across both Windows and macOS platforms, troubleshoot Microsoft 365 issues, manage device enrollment and policies through Intune and MDM solutions, and deliver exceptional customer service while resolving technical problems efficiently. Key Responsibilities<ul><li>Serve as the primary point of contact for end-user technical support via phone, chat, email, and ticketing systems.</li><li>Troubleshoot hardware, software, operating system, and application issues in a mixed Windows and macOS environment.</li><li>Support and administer Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Resolve account-related issues utilizing Active Directory, including password resets, account unlocks, security groups, and user provisioning.</li><li>Manage and troubleshoot devices using Microsoft Intune and Mobile Device Management (MDM) platforms.</li><li>Diagnose and resolve printer connectivity, configuration, and performance issues.</li><li>Assist with workstation deployments, system upgrades, software installations, and hardware replacements.</li><li>Document incidents, service requests, troubleshooting steps, and resolutions within the ticketing system.</li><li>Escalate complex issues to appropriate teams while maintaining ownership of the customer experience.</li><li>Meet established service level agreements (SLAs) and support metrics within a high-volume environment.</li></ul>
2026-07-02T17:38:45Z

IT Applications Manager

San Diego, CA
onsite
Permanent / Full Time
150000.00 - 170000.00 USD / Yearly
We are looking for an IT Applications Manager to oversee the business systems that support core functions across HR, payroll, finance, accounting, and operations in San Diego, California. This role combines hands-on application leadership with team development, working closely with department leaders to keep platforms dependable, effective, and aligned with business priorities. The ideal candidate brings strong people leadership, a practical understanding of enterprise applications, and the ability to translate operational needs into scalable technology solutions. Responsibilities:• Guide and develop a small applications team by setting clear expectations, coaching performance, and supporting career growth.• Direct the administration and support of enterprise platforms used by human resources, payroll, finance, accounting, and operational teams.• Maintain application stability by monitoring performance, addressing issues proactively, and protecting the accuracy and integrity of business data.• Plan and coordinate system upgrades, feature enhancements, integrations, and other continuous improvement efforts across the application environment.• Partner with business leaders to understand departmental objectives and recommend technology solutions that improve workflows and efficiency.• Translate business needs into functional requirements and help drive projects from planning through implementation.• Communicate application updates, priorities, and project impacts clearly to both technical teams and non-technical stakeholders.• Manage vendor relationships, including coordination on support, deliverables, and solution performance expectations.Skills:* Team Leadership* Business Process Improvement* Enterprise Applications* Project & Vendor Management* Cross-Functional Collaboration* Security & Compliance
2026-06-04T21:34:05Z

Help Desk Analyst

Hemet, CA
onsite
Temporary / Contract
25.65 - 29.70 USD / Hourly
We are looking for a Help Desk Analyst to support day-to-day technology needs for an education environment in Hemet, California. This is a Contract position focused on providing responsive technical assistance for students, staff, and classrooms across multiple campus settings. The ideal candidate will deliver dependable support for devices, operating systems, and network-related issues while helping maintain a productive learning environment. Responsibilities: • Provide first-line technical support for student and staff hardware, software, and connectivity issues across school sites. • Diagnose and resolve problems involving Chromebooks, iPads, Windows-based computers, and other classroom technology. • Manage incoming service desk requests, document resolutions, and follow up to ensure tickets are completed accurately and on time. • Install, configure, and deploy devices and related technology equipment for classrooms, offices, and shared campus spaces. • Assist educators and school personnel with technology setup, troubleshooting, and day-to-day usage needs in instructional settings. • Support user account access and basic administrative tasks within Active Directory and Microsoft Windows environments. • Perform routine troubleshooting to identify root causes and escalate more complex technical issues when necessary.
2026-06-12T21:23:43Z